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Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in Dutch and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluency in Italian and professional proficiency in French are required; fluency in English is also required. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We're standing up a dedicated executive support function within IT, and we're hiring the IT Support Engineer who will build it. IT Support is the front door for every employee technology need at Anthropic, and this role creates its most visible lane: white-glove support for our executives, their administrative business partners (ABPs), and our board. You'll define what that service looks like: the support model for execs, board, and ABPs, the runbooks behind it, the intake and escalation paths, and the trusted relationships with ABPs and exec staff that make it work. You'll set the bar for discretion and polish as you go. You'll also be the person our leadership reaches when technology gets in the way. The requests that land in this lane range from routine to highly sensitive, and many arrive urgent: an executive locked out minutes before a meeting, an AV issue in a room full of leadership, a board member who needs setup handled quietly and correctly the first time. You own the request end to end and pull in specialist functions or IT Engineering pods as needed. Responsibilities Stand up the executive support intake channels and run it: monitor, respond, and follow through on every request from executives, ABPs, and board members Define the white-glove service model for discretion-sensitive asks and deliver to it, holding confidentiality under pressure Design the board-meeting AV support playbook with the AV pod, and provide AV support for executive rooms and board meetings, from setup and pre-checks through live triage Create exec-support runbooks and SLAs that keep the service consistent as it grows Build trusted relationships with ABPs and executive staff, and establish clear intake paths so leadership knows exactly where to go Handle ABP escalations and exec-urgent issues calmly, and route into specialist lanes or IT Engineering pods when a request needs them Establish the board member device, account, and access setup process with our Onboarding lane Work the shared ticket queue with the SF Core team: walk-ups, desk-side help, hardware swaps, it-assist overflow, and AV T1 triage Participate in the Core on-call rotation and contribute to the knowledge base and runbooks Maintain a regular on-site presence in San Francisco You may be a good fit if you have 7+ years of experience in IT support and 3+ years in executive support Experience standing up a service or program from scratch, such as an executive support desk, a VIP support function, or a white-glove service Experience supporting executives, their assistants, or a board to a white-glove standard A track record of handling sensitive requests with discretion, and the judgment to know what stays confidential without being told Strong hands-on IT support fundamentals: macOS-primary fleets, identity and access, SaaS troubleshooting, hardware lifecycle AV fluency for executive rooms and board meetings: you can set up, verify, and fix a room under time pressure Composure when an urgent escalation lands, and the judgment to know when to pull in help High polish and low ego: you take pride in service quality and still pick up whatever the team needs, including the ordinary queue work A security-first mindset and excellent judgment about when user experience yields to security requirements Comfort with ambiguity: you can make progress before the process exists, and you enjoy shaping how things should work The instinct to write things down: runbooks, KB articles, and status updates that keep people informed Nice to have Experience supporting a C-suite or board of directors at a company with significant security or compliance requirements AV depth beyond first response, such as broadcast, live events, or room design input Experience building runbooks, self-service content, or support automation Experience supporting AI/ML research environments or highly technical user bases Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Cairo, Egypt; India; Amman, Jordan; Casablanca, Morocco; Beirut, Lebanon Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution. The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements. Key Responsibilities Activate and configure DLP software licenses. Install and deploy the DLP Management Server. Configure the DLP Server according to best practices. Design, implement, and fine-tune DLP policies. Configure policy rules for data protection and compliance. Deploy DLP endpoint agents on Windows and macOS devices. Validate agent communication with the DLP server. Perform system testing and troubleshooting. Monitor deployment progress and resolve implementation issues. Collaborate with customer IT and security teams during implementation. Prepare deployment documentation and configuration guides. Conduct knowledge transfer sessions for customer administrators. Support UAT and go-live activities. Ensure implementation follows vendor and security best practices. Benefits Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. 3+ years of experience implementing enterprise DLP solutions. Experience deploying DLP servers and endpoint agents. Knowledge of Windows and macOS administration. Experience creating and managing DLP policies. Understanding of endpoint security and data protection concepts. Familiarity with Active Directory and Group Policy. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications. Experience with SIEM and endpoint security solutions. Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS). Soft Skills Customer-facing communication skills. Strong documentation abilities. Problem-solving mindset. Ability to work independently. Strong organizational skills. Team collaboration.

Location: Remote - U.S. About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com , read our blog or follow us on LinkedIn. About the Role Airship is looking for an Information Security Architect to own the design and evolution of our security architecture across cloud infrastructure, applications, and the CI/CD pipeline. You'll be Airship's technical authority on secure-by-design systems, partnering with Engineering, Platform, and Product teams to embed security into every phase of the development lifecycle. This is a hands-on architecture role. You'll conduct threat modeling, perform architecture reviews, define security standards and reference architectures, and drive secure design patterns across Airship's GCP-based environment. You'll also evaluate emerging technologies, including AI and generative AI platforms, to identify security risks and define secure adoption patterns. Why This Role Depth over breadth. You'll focus on what matters most: securing Airship's cloud infrastructure and CI/CD pipelines, conducting threat modeling, and shaping architecture decisions GCP at the core. Airship runs on Google Cloud Platform. You'll work deeply with GCP-native security capabilities, defining guardrails, segmentation patterns, logging standards, and workload protection across the platform Secure the pipeline, secure the product. CI/CD pipeline security is a primary focus. You'll design and implement controls that protect the software delivery lifecycle from code commit through production deployment AI-forward security. You'll evaluate and secure AI and GenAI platforms, define usage patterns for AI-assisted development tools, and help establish security architecture for Airship's AI-enabled features Fully remote, flexible culture. Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day Room to grow. This role is a path toward senior security architecture, security leadership, or deeper cloud security specialization What You'll Do* Design, develop, and maintain Airship's security architecture, including reference architectures, secure design patterns, and technical security standards Perform security architecture reviews for enterprise applications, cloud platforms, infrastructure services, and technology integrations, ensuring alignment with security standards and risk posture Conduct threat modeling and technical risk assessments to identify security gaps and recommend mitigation strategies Define and implement cloud security guardrails, network segmentation patterns, logging standards, and access control models across Airship's GCP environment Partner with Engineering and DevOps teams to integrate security controls into the CI/CD pipeline, including secure build processes, container security, Infrastructure-as-Code (IaC) security, secrets management, and software supply chain integrity Evaluate proposed architecture and design changes from engineering teams, analyze their security impact, and make recommendations Assess emerging technologies (including AI platforms, generative AI tools, and AI-assisted development technologies) to identify security risks and define secure usage patterns Develop security guidance for API security, application authentication (SAML, OAuth2), encryption, and identity and access management Research security trends, emerging attack methods, and new classes of vulnerabilities to proactively reduce the risk of breach Leverage AI-enabled tools and automation to improve security analysis, architecture review workflows, and threat detection Partner with security tooling teams to evaluate enterprise security tools for architectural fit, integration models, and long-term scalability Participate in the Security on-call rotation and respond to incidents Provide technical security guidance for complex customer inquiries that require deep architectural expertise Mentor colleagues across the organization on secure design principles and security best practices *Duties described are not a comprehensive list. Additional tasks may be assigned from time to time, and responsibilities may be amended at any time at the sole discretion of the Employer. What We're Looking For 8+ years of experience in information security, security architecture, cloud security engineering, or a related technical discipline Deep expertise in Google Cloud Platform (GCP) security, including native security capabilities, cloud architecture patterns, and workload protection Hands-on experience securing CI/CD pipelines, including container security, IaC security, secrets management, and DevSecOps practices Experience conducting threat modeling for complex, distributed systems using standard methodologies Experience performing security architecture and design reviews for cloud-native applications and infrastructure Proficiency in at least one scripting language (e.g., Python, Java, Bash/shell) Working knowledge of network security concepts, including segmentation, Zero Trust principles, firewalls, and access control models Working knowledge of identity and access management concepts, including SSO, MFA, federation, and least-privilege access Strong understanding of application security, including OWASP, API security, secure SDLC practices, and authentication protocols (SAML, OAuth2) Working knowledge of how to protect and administer macOS, Linux, and Windows systems Ability to translate security requirements into practical, scalable technical solutions Strong written and verbal communication skills, with a talent for explaining complex security concepts to both technical and non-technical audiences Experience experimenting with AI tools in your personal or professional life We'd Be Delighted If You Also Have One or more industry certifications (e.g., CISSP, CCSP, Google Cloud Professional Security Engineer, OSCP, GIAC certifications) Experience with enterprise security technologies such as Splunk, CrowdStrike, Rapid7, Vanta, Okta, and DLP solutions Familiarity with AI security concepts, secure AI platform adoption, and AI risk frameworks (e.g., NIST AI RMF, ISO 42001) Experience developing security reference architectures, design patterns, and technical standards documentation Experience with Kubernetes security, container orchestration, and cloud-native security tooling (CSPM, CWPP) Knowledge of data security practices including encryption, data classification, DLP, and key management Experience evaluating third-party technologies and conducting technical security assessments for vendor platforms Work Location & Travel Requirements Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager. Compensation Starting Pay Range: $130,000-$160,000 USD per year This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success. Benefits & Perks Competitive medical, dental, and vision insurance options for you and your dependents Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off Support for your overall wellbeing with mental health and wellness resources Employer-subsidized life insurance as well as short-term and long-term disability A digital-first work environment and a monthly stipend to support remote work Mentorship and growth opportunities to build skills and accelerate professional development And more! We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact privacy@airship.com or visit airship.com/legal . California residents can view the CCPA disclosure notice here . ** Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”. Hiring Commitment Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable. By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.

Задачи: — Управление полным жизненным циклом платформы Coin Master. — Обеспечение высокой доступности, производительности и экономичности в многорегиональной AWS-среде. — Проектирование и поддержка надежной, высокопроизводительной инфраструктуры с использованием Infrastructure as Code (IaC). — Создание самовосстанавливающихся сред с использованием AI-агентов для мониторинга и устранения проблем в реальном времени. — Внедрение безопасности на уровне инфраструктуры с использованием AI-инструментов для выявления и устранения уязвимостей в Kubernetes и AWS. — Разработка инструментов и сервисов для ускорения выпуска кода инженерной командой. Требования: — Опыт работы DevOps не менее 3 лет. — Опыт управления Kubernetes кластерами и AWS инфраструктурой в продакшене. — Опыт интеграции AI-инструментов в рабочие процессы, включая использование AI-агентов (Cursor, Claude Code или аналогичные) для автоматизации инфраструктуры. — Опыт управления несколькими AWS аккаунтами в разных регионах, знание Lambda, CloudFront, SQS, VPC, IAM. — Глубокое понимание оптимизации затрат в облаке через архитектурные решения и автоматическое управление ресурсами. — Опыт работы с современными CI/CD платформами: GitHub Actions, Jenkins, ArgoCD. Преимущества: — Опыт оркестрации LLM (LangChain, LangGraph) или создания внутренних инструментов/агентов для автоматизации задач через облачные API. — Опыт работы с Kafka (MSK/Apache Kafka) и высокопроизводительными кеширующими слоями Redis/Elasticache. — Опыт управления CloudFlare и сложными конфигурациями edge-computing. Условия: — Конкурентная компенсация. — Оплачиваемый отпуск и больничные. — Медицинская и страховая поддержка для сотрудника и семьи. — Спортивные занятия и карта MultiSport. — Современный офис в Варшаве на улице Królewska 16. — Бесплатные завтраки, обеды, кухня с закусками и фруктами. — Современное техническое оборудование, включая macOS устройства. — Обучение и компенсация обучения. — Программа рекомендаций с бонусами. — Культура совместной работы с регулярными мероприятиями. — Бонус на релокацию для переезжающих в Варшаву. — Парковка для велосипедов и автомобилей.

Задачи: — Подготовка новых рабочих станций — Регистрация пользователей в информационных системах — Устранение программных и аппаратных проблем — Ведение учёта компьютерного оборудования и программного обеспечения — Участие в проектах по развитию IT-инфраструктуры компании — Содействие обеспечению информационной безопасности Требования: — Минимум 2 года опыта на аналогичной позиции — Знание архитектуры персональных компьютеров и серверов — Актуальные знания современного аппаратного обеспечения — Опыт работы с пользовательскими операционными системами MS Windows 7, 8, 10, MacOS — Базовые знания серверных операционных систем — Уверенные базовые знания сетевых технологий Условия: — Совместная рабочая атмосфера в внутреннем сообществе разработчиков игр, объединяющем более десятка внутренних студий, создающих инновационные проекты для мобильных, ПК и консолей — Сильная команда специалистов из разных областей с доступом к уникальному опыту и профессиональным знаниям — Возможность экспериментировать и работать над интересными задачами с амбициозными целями, наличие всех ресурсов для реализации новых идей — Создание отличных игр и завоевание сердец игроков — Продвижение границ игровой индустрии и лидерство в развитии

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. Proficiency in both spoken and written Dutch, along with a high level of English language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willing to work on shift rotation. Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite. Perks & Benefits Competitive remuneration package Yearly performance bonus Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. Hybrid work environment available as part of our flexible working approach #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay. As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead. Key Responsibilities Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs. Get on calls with customers, pull logs, and communicate with the customer about leading theories. Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix. File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context. Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org. Partner with Support, CSE, and Product/Eng, while staying within this team's scope. What We Are Looking For 4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts. A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure. Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers. Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products. Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics. Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging. Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows. Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly. Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders. Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution Proficiency with programming/scripting in Go, Python, JSON Experience with packet-level analysis As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $115,000 — $144,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay. As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead. Key Responsibilities Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs. Get on calls with customers, pull logs, and communicate with the customer about leading theories. Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix. File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context. Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org. Partner with Support, CSE, and Product/Eng, while staying within this team's scope. What We Are Looking For 4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts. A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure. Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers. Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products. Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics. Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging. Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows. Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly. Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders. Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution Proficiency with programming/scripting in Go, Python, JSON Experience with packet-level analysis As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $154,100 — $192,960 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Berlin ROLE HIGHLIGHTS: - IT Onsite Support Specialist - Location: Berlin - Department: IT - Reports to: CEO of ICEYE Germany - Employment type: Permanent - Workplace model: Onsite - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   Serving as an IT On-Site Support specialist, you will deliver direct, hands-on assistance to keep local team operations running smoothly. Working alongside a global IT team, you will manage local and global requests and route complex escalations to the appropriate team members.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Provide responsive, friendly first-line desktop and hands-on IT support for local and global staff across macOS, Windows, and Linux workstations. - Manage local mobile phone subscriptions. - Set up, deploy, and physically maintain laptops, docking stations, monitors, printers, and meeting room AV equipment. - Support basic day-to-day hardware maintenance, workstation setups, and physical network patching on the manufacturing floor. - Assist with user onboarding and offboarding by imaging laptops and provisioning standard accounts using checklists. - Triage, resolve, and document local support tickets within Jira Service Management, escalating complex network or infrastructure issues to senior specialists. - Maintain accurate local hardware inventory, track asset movement, and help keep site IT documentation up to date.       WHAT WE’RE LOOKING FOR Must haves: - 2+ years of practical IT support, desktop support, or service desk experience (or a completed vocational qualification / degree in IT or a related field). - Foundational troubleshooting skills across Windows and macOS, with basic comfort or strong curiosity to learn Linux fundamentals. - Practical experience assembling, cabling, and configuring desktop peripherals, monitors, and conference room tech. - Basic understanding of core networking concepts (TCP/IP, DHCP, DNS, Wi-Fi connectivity, and physical cable patching). - Working familiarity with cloud productivity suites such as Google Workspace or Microsoft 365. - Clear verbal and written English and German communication skills with a customer-focused, helpful attitude.   Nice to haves: - Initial exposure to ticketing platforms like Jira Service Management. - Basic understanding of identity and access concepts (such as Okta or Active Directory). - Familiarity with or curiosity about manufacturing, lab, or cleanroom environments. - Basic knowledge of MDM tools such as Jamf or Omnissa Workspace ONE.   APPLICATION PROCESS - TA Screen (30 mins) - Technical Interview with Team (45 - 60 mins) - Interview with Country Manager (45 mins) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York City DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. Our Desktop Systems Engineering team is the front line of support for all users across the firm. We work with a wide range of the best technology available and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important. What you’ll be doing: Provide advanced desktop support for Windows, macOS, and Linux environments across corporate offices and remote users. Build, configure, deploy, maintain, and upgrade desktops, laptops, virtual machines, and mobile devices. Troubleshoot hardware, software, operating system, networking, and peripheral issues in a timely manner. Manage user provisioning and deprovisioning, including Active Directory accounts, email access, VPN access, MFA, permissions, and security groups. Support and maintain conference room technologies, AV systems, Zoom/Teams rooms, and collaboration platforms. Monitor desktop infrastructure health and proactively address performance, security, and compliance issues. Work closely with networking, security, storage, cloud, and infrastructure teams on cross‑functional projects and escalations. Evaluate, test, and recommend new hardware, software, and endpoint technologies. Maintain accurate documentation for systems, processes, troubleshooting procedures, and asset inventory. Support office moves, desk setups, hardware refreshes, and enterprise technology rollouts. Assist with onboarding, offboarding, and transfer processes for employees and contractors. Participate in after‑hours support, maintenance windows, and on‑call rotations as required. What we’re looking for in this role: Solid experience with workstations and laptops, including adding display cards and network interface cards (NICs), swapping chasis. Able to lift 50-60 lbs. Efficient in desk moves, always maintaining a positive attitude. Strong background in imaging, supporting, and configuring Windows 11 for optimal performance. Proficient in enterprise drive encryption with BitLocker and MBAM, ensuring security in all tasks. Experienced in supporting Microsoft Office Suite (especially Outlook and Excel) and familiar with plugins. Knowledgeable in mobile device management through AirWatch. Experienced with Microsoft Exchange and Apple Business Manager for cross-platform support. At least 2 years in MEMCM/SCCM administration or similar roles. Robust skills in virtualization and desktop services with up-to-date technology knowledge. Might have to visit our Greenwich Connecticut office once a month and during holidays or when other team members are off to provide coverage. Proficient in using Zoom and conference room equipment to help with meetings to colleagues and visitors An enthusiastic self-starter who thrives under pressure, values teamwork, and has excellent communication skills. Nice to have: Intune management experience Previous macOS or Linux support experience Previous Windows Server and Active Directory support experience Scripting or low level programming experience The annual base salary range for this position is $130,000 to $160,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-TL1]

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a Customer Support Specialist and help our customers solve their IT challenges while delivering an outstanding customer experience. Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries. Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management. Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience. Support customers in understanding and effectively using our software solutions. Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs. Prepare tailored offers and support customers throughout their journey with TeamViewer. Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience. Contribute to delivering a high-quality customer experience by building strong relationships with our customers. Requirements Fluent in Polish and English ; additional languages are a plus. Strong interest in technology, software, and IT environments. Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise. Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset. Comfortable working with Windows and macOS environments and learning new technologies. Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests. Strong analytical skills with the ability to balance technical and administrative tasks. Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment. Self-motivated, curious, and eager to continuously learn and develop. Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice. Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc. Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language. Establishing and nurturing strong relationships with company partners and external stakeholders. Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures. What We Look For In You A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. At least 1 years of experience in language-related roles, including translation, interpretation, or localization. Proficiency in both spoken and written language relevant to the job, along with a high level of English & Spanish language proficiency. Ability to work independently in a fast-paced environment and deliver multilingual support. Willingness to work according to a given schedule Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers. Nice to Haves Familiarity with cryptocurrency and/or finance-technology industry. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs  subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-HYBRID #LI-GB1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Задачи: - Разработка, отладка, поддержка автоматизированных тестов и соответствующей инфраструктуры; - Ручное и автоматизированное тестирование десктопного ПО под управлением MacOS (функциональное, интеграционное, системное, регрессивное, стресс-тестирование, нагрузочное тестирование, приемочное, локализационное, автоматизированное); - Документирование результатов тестирования: занесение дефектов в багтрекинговую систему, составление отчетов о тестировании; - Тест-дизайн и поддержание актуального состояния тестовых сценариев; - Настройка и поддержка тестового окружения (подготовка тестовых данных, подготовка тестовых стендов); - Запуск и анализ результатов автоматизированных тестов; - Взаимодействие с командами разработки и аналитики. Требования: - Высшее образование по направлению, связанному с ИТ/разработкой ПО/математикой, и опыт работы на позиции инженера по тестированию от 1 года; - Знание Python: использование ООП, знание стандартных библиотек; - Знание принципов построения и работы операционных систем (Windows/Linux/Unix/Mac); - Знание Linux/MacOS; - Знание файловых систем: организация, механизмы, особенности; - Знание сетевых технологий, принципов построения сетей и протоколов; - Навыки работы с git или иными системами контроля версий; - Знание видов и методологий тестирования и умение их применять на практике; - Способность и готовность изучать и усваивать большие объемы информации; - Ответственность и умение выполнять задачи в соответствии со сроками и приоритетами; - Опыт использования скриптовых языков; - Способность к самообучению.

Location: Morocco Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Customer Experience Agent specialist to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Handle customer inquiries across phone, email, and chat in English and one additional language (French). Assist customers with product information, order status, billing concerns, tracking, returns, exchanges, and general account support. Investigate, troubleshoot, and resolve customer issues by identifying root causes and providing clear solutions. Ensure accurate documentation of all customer interactions in CRM or support tools. Stay updated on processes, policies, and product information to provide consistent and accurate support. Meet performance expectations related to quality, responsiveness, and customer satisfaction. Have 2-4 years of experience in customer service or any customer-facing support role. Are fluent in English and French (spoken and written). Have strong communication skills with the ability to explain solutions clearly and professionally. Are customer-focused, empathetic, and solution-oriented. Can handle multiple channels and tasks in a fast-paced environment. Have experience using tools such as Zendesk, Salesforce, Shopify, or similar platforms (a plus, not required). Technical Requirements: Internet connection: High-speed internet required — minimum 20 Mbps or fiber connection. Computer / laptop: Employees must use a genuine, supported business laptop with built-in hardware security and full-disk encryption enabled. Unsupported, modified, bypass-installed, rooted, or jailbroken operating systems are not permitted. - Windows: Windows 11 (preferably Windows 11 Pro), 2021 model or newer, with TPM 2.0 enabled and BitLocker / Windows Device Encryption turned on. - Mac: Apple MacBook / Mac, 2020 model or newer, preferably Apple Silicon M1 or newer, running a supported macOS version with FileVault enabled. - RAM: Minimum 8 GB (16 GB preferred) Noise-canceling headset Power and internet backup required

Location: Vancouver, BC Our Security team keeps Asana's employees, users, and customers safe, by proactively addressing threats and fostering a culture of security throughout our product and operations. We are looking for a savvy Security Engineer to join our Blue Team. You will be a foundational member of the security presence in our Warsaw innovation hub, partnering directly with IT, infrastructure, and product teams to ensure we have robust detection and response capabilities. Detection and response here leans on engineering practice. We are investing in automation and detection-as-code to cut down on manual triage, and we are looking for someone comfortable writing and reviewing code as part of that work. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: Lead detection, analysis, and response across our cloud and SaaS environments, identity providers, endpoints, and the software supply chain , ensuring timely and effective remediation of security incidents. Investigate and remediate security incidents across cloud infrastructure (AWS/GCP/Azure), identity providers (e.g., Okta), and SaaS environments. Investigate and contain software supply chain and CI/CD incidents , from unauthorized changes in build environments to suspect third-party dependencies (e.g., npm, PyPI). Help build and maintain our detection-as-code infrastructure (e.g., Panther), SOAR automation, and response playbooks, treating detection logic as tested, version-controlled production code. Utilize and optimize security tools such as Panther for SIEM, CrowdStrike for endpoint detection and response, and other security platforms. Conduct proactive threat hunting and operationalize threat intelligence across cloud, endpoint, and identity telemetry to catch threats beyond standard SIEM alerting. Conduct forensic analysis during security incidents to understand the scope and impact of incidents. Collaborate with engineering teams to integrate security best practices into development processes and provide guidance on secure configurations. Develop and deliver training to educate engineers on security operations and incident response best practices. About you: 8+ years of experience in threat detection, security operations, or incident response , including investigating incidents across cloud platforms, identity providers, and SaaS applications, with practical knowledge of audit logging and IAM. Proficient in Python ( Bash, Go, or JavaScript/TypeScript is a plus ) for security scripting and automation , with hands-on experience across REST APIs, Git workflows, and PR-based code reviews . Hands-on experience investigating software supply chain threats , with fluency in auditing modern developer ecosystems (e.g., npm, PyPI), build logs, and CI/CD pipelines. Familiarity with "Detection as Code" methodologies , including test-driven detection logic and rule management through CI/CD pipelines. Strong experience with SIEM platforms (e.g., Panther, Splunk, Elastic Security) for log analysis, alert correlation, and dashboard creation. Deep working knowledge of endpoint detection and response (EDR) tools (e.g., CrowdStrike, SentinelOne) with specialized expertise in macOS endpoint security, telemetry, and threat detection capabilities . Experience performing digital forensics and root-cause analysis to determine incident scope and impact. Familiarity with common attack techniques, tactics, and procedures (TTPs) and frameworks like MITRE ATT&CK. Collaborative and pragmatic, with strong communication skills across technical and non-technical partners, committed to building robust defenses and helping engineers do their best, most secure work . Demonstrated curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. What we offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between CAD $200,000-$240,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.