Location: Paris
Workplace: OnSite
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Growth team is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games and consumer apps.
ROLE
We are looking for a Growth Strategy & Monetization Manager to join the Ad Monetization team. You will work directly on revenue-critical topics, combining strategic thinking, data-driven analysis, and operational execution to improve performance across millions of daily users. This role is ideal for someone with a consulting or analytical background who wants to move from advising to owning a € multi-hundred-million revenue engine.
- Drive revenue Performance
- Own ad monetization performance across a portfolio of games and apps
- Analyze revenue drivers such as ARPDAU, fill rate, eCPM, LTV, and ad engagement
- Identify structural improvement levers across waterfall configuration, in-app bidding, pricing strategy, and demand diversification
- Translate analysis into concrete action plans with measurable revenue impact
- Optimize the ad tech stack
- Work closely with engineering to improve mediation setup, experimentation frameworks, and auction dynamics
- Structure and lead A/B tests to maximize yield and long-term LTV
- Evaluate and integrate new ad networks, bidding partners, and ad monetization formats
- Anticipate ecosystem shifts in privacy, platform policies, and auction mechanics
- Lead high-impact projects
- Structure ambiguous ad monetization challenges and break them into actionable workstreams
- Coordinate with product, UA, data, and creative teams to align ad monetization with user experience and growth strategy
- Build scalable processes and dashboards to professionalize performance tracking
- Contribute to long-term ad monetization strategy and revenue diversification initiatives
- Act as a business owner
- Operate with full visibility on revenue performance
- Take ownership of initiatives end-to-end, from diagnosis to implementation
- Influence key decisions impacting millions in annual revenue
PROFILE
- Master’s degree from a top engineering or business school (Programme Grande Ecole).
- You have 3-6 years of experience in a fast-paced environment (start-up, strategy consulting, investment banking, etc.)
- You are curious, highly analytical, and passionate about having an impact, whatever’s thrown your way
- You wish to work in an environment that values candor, freedom, and responsibility
- Nice to have:
- You can run your own SQL queries
- You have experience in gaming or performance marketing
- You are fluent in English and French
BENEFITS
- Competitive salary
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Flexible vacation policy
- Remote days
- Child daycare facilities (Les Petits Chaperons rouges)
Location: Home-based, Mauritius
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Level 2 Analyst, candidates will be at the heart of our financial ecosystem, ensuring the reliability and efficiency of our payment flows. Candidates will bridge the gap between technical engineering and operational excellence, using data, programming skills, and automation to optimize our core systems. We are looking for an individual with an Athlete Mindset who plans with rigor and constantly seeks more ambitious goals for our monitoring and reporting infrastructure.
KEY RESPONSIBILITIES
1. Operational Discipline & Daily Rigor
- Daily Health Checks: As part of Ops engineering team, we are responsible for investigating and remediating transactional failures. We have automated dashboards that run periodically and raise alerts in case of failures - candidates will be expected to master daily checks (investigations and remediation) as this is the core priority of the team.
- Incident Response: Candidates are expected to monitor real-time payment alerts, triage performance degradations, and drive issues to closure with a sense of urgency (Pace Matters).
- Documentation: We are constantly taking work away from Engineering teams - candidates are expected to maintain and update Standard Operating Procedures (SOPs) for daily tasks, ensuring No Room for Approximation in our execution.
2. Payment Flow Expertise & Scheme Reporting
- Lifecycle Management: Maintain a clear understanding of the end-to-end payment lifecycle, including authorization, clearing, and settlement across various payments methods - Card transactions, APMs, PTB etc.
- Scheme Reporting: Accurate preparation and submission of reporting for Card Schemes (e.g., Visa, Mastercard), ensuring all data aligns with scheme-specific requirements. Candidates will be expected to investigate how we can reduce manual toil by automating our reporting - aim is 100% accuracy within SLA.
- Data Validation: Use a data-driven approach to reconcile internal transaction records against scheme reports to identify and resolve discrepancies.
- Compliance Support: Assist in the monitoring of scheme-mandated KPIs and reporting deadlines to ensure the business remains in good standing.
3. Technical & Automation Excellence
- Data Analysis (SQL): Candidates are expected to write and optimize SQL queries to extract actionable insights from large datasets when required, keep our monitoring tools (Monte Carlo, Retool, BigQuery) up to date and assist peers with payment related queries.
- AI & Automation: Proactively identify repetitive manual tasks and use AI tools or scripting to automate them, supporting our goal to Run Lean. Candidates will be expected to provide tangible results e.g. Number of hours saved, on use of AI and Automation.
- Monitoring & Alerting Workflows: Work closely with Engineering to refine and update internal monitoring and alerting workflows, ensuring we maintain an Athlete Mindset toward system health.
- Engineering Collaboration: Act as a technical bridge, taking initiative to solve minor bugs or configuration issues, embodying the Be the Owner principle
- Continuous Improvement: Adopt a Better Every Day approach by researching new technical tools to enhance monitoring and reporting efficiency.
4. Soft Skills & Team Dynamics
- High-Pressure Performance: Candidates should thrive in a fast-paced environment, remaining resilient and focused during critical system incidents (Never Give Up).
- Collaboration: Act as a proactive One Team player, sharing knowledge with peers and communicating complex technical issues clearly to non-technical stakeholders.
- Accelerated Learning: Demonstrate a desire to learn fast and adapt to new payment technologies and evolving regulatory landscapes.
5. On-Call Duties & Availability
- In-Hours Support: Act as the primary technical point of contact for operational health during standard business hours.
- On-Call Roster: Participate in a rotating on-call roster, where you may be called upon to support the platform outside of normal working hours to ensure 24/7 reliability.
- Weekend & Shift Work: Be prepared to work outside of normal hours and during weekends as required by the business to maintain system uptime and address urgent issues.
- Resilience: Demonstrate a Never Give Up attitude, showing resilience and accountability when handling high-priority alerts during off-peak hours.
QUALIFICATIONS
- Education: Bachelor’s degree in Computer Science, Finance, Engineering, or a related field.
- Experience: 2+ years of experience in an operations support or payments-focused role.
- Hard Skills:
- Proficiency in SQL (data extraction and analysis).
- Experience with automation tools or basic scripting (Python/JS is a plus).
- Familiarity with AI tools for task optimization and productivity.
- Operating Values: You must embody our values by being Fundamentally Positive and acting as an Owner of your work area.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hyderabad, India
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Agent Reconciliation Associate plays a vital role in ensuring the accuracy and integrity of financial transactions between the company and its agents. This position is responsible for reconciling agent statements, resolving discrepancies, and supporting timely settlements. The Associate acts as a bridge between internal teams and agents, maintaining clear records and upholding compliance with company policies and regulatory standards.
Key Responsibilities
Review and reconcile agent accounts on a daily, weekly, and monthly basis.
Identify and investigate discrepancies in agent statements or payments.
Coordinate with agents and internal teams to resolve reconciliation issues promptly.
Prepare and maintain detailed reconciliation reports and supporting documentation.
Assist in the settlement process, ensuring accuracy and timeliness of payments.
Support audits by providing necessary records and explanations.
Participate in process improvement initiatives to enhance reconciliation efficiency.
Comply with all internal controls, policies, and regulatory requirements.
Experience & Skills
Bachelor’s degree in commerce, Finance, Accounting, or a related field.
1–2 years of experience in reconciliation, accounting, or finance roles preferred.
Knowledge of regulatory guidelines applicable to financial transactions is an advantage.
Experience working with large datasets and financial records desirable
Strong numerical and analytical abilities.
Proficiency in Microsoft Excel and other reconciliation tools.
Familiarity with accounting and financial software (e.g., Tally, SAP, Oracle).
Excellent written and verbal communication skills.
Ability to organise and prioritise multiple tasks effectively.
Basic understanding of financial reconciliation processes and internal controls.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Hyderabad, India
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Agent Reconciliation Associate plays a vital role in ensuring the accuracy and integrity of financial transactions between the company and its agents. This position is responsible for reconciling agent statements, resolving discrepancies, and supporting timely settlements. The Associate acts as a bridge between internal teams and agents, maintaining clear records and upholding compliance with company policies and regulatory standards.
Key Responsibilities
Review and reconcile agent accounts on a daily, weekly, and monthly basis.
Identify and investigate discrepancies in agent statements or payments.
Coordinate with agents and internal teams to resolve reconciliation issues promptly.
Prepare and maintain detailed reconciliation reports and supporting documentation.
Assist in the settlement process, ensuring accuracy and timeliness of payments.
Support audits by providing necessary records and explanations.
Participate in process improvement initiatives to enhance reconciliation efficiency.
Comply with all internal controls, policies, and regulatory requirements.
Experience & Skills
Bachelor’s degree in commerce, Finance, Accounting, or a related field.
1–2 years of experience in reconciliation, accounting, or finance roles preferred.
Knowledge of regulatory guidelines applicable to financial transactions is an advantage.
Experience working with large datasets and financial records desirable
Strong numerical and analytical abilities.
Proficiency in Microsoft Excel and other reconciliation tools.
Familiarity with accounting and financial software (e.g., Tally, SAP, Oracle).
Excellent written and verbal communication skills.
Ability to organise and prioritise multiple tasks effectively.
Basic understanding of financial reconciliation processes and internal controls.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Singapore
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
About the Role
We’re seeking a creative and driven
Regional
Marketing Manager (Asia)
to work with the Asia Growth & Marketing Team. You’ll be responsible for creating effective and engaging demand-gen and lead-gen marketing programs to help build pipeline and brand awareness in the Asia region. You’ll be the voice of our brand and will be in a unique position to influence our conversations with potential customers. You will be involved in planning and executing in-person and virtual events (Webinars, Customer Events… etc.), account based marketing, content creation, community-building and digital marketing.
This exciting opportunity will tap into your strong project management, attention to detail, analytical, and interpersonal skills to drive the success of our marketing programs. You will also be responsible to:
Responsibilities
Build and accelerate sales pipeline through demand generation programs and multi-channel integrated campaigns—including personalised campaigns for strategic accounts—partnering with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand accounts.
Lead the end-to-end development of strategic account-based marketing initiatives targeting key enterprise prospects
Research and identify industry-leading third-party publications and partners to drive new logos, thought leadership, and brand awareness, finding innovative ways to reach target audiences.
Own field marketing and events end-to-end—virtual and in-person events, Workato flagship conferences (e.g., WoW), ancillary events, and major regional trade shows—from concept and planning through execution, logistics, vendors, speakers, and post-event follow-up.
Develop and manage landing pages, microsites, and tailored content assets (case studies, business cases) in partnership with content and design.
Deliver compelling, audience-centric content—blog articles, social posts, videos, storyboards, email copy, banner ads, and presentations—that turns complex concepts into messages tailored to different channels, personas, and funnel stages.
Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics.
Own end-to-end planning, execution, and optimisation of integrated digital campaigns across paid search, paid social (LinkedIn, Meta), display, email, SEO, GEO, and content syndication.
Collaborate with cross-functional teams (Product Marketing, Sales, Customer Success) to ensure messaging and deliverables align with strategy.
Requirements
Qualifications / Experience / Technical Skills
Has a Communications / Business / Marketing Degree / Diploma, or 5+ years relevant experience from previous employment.
Experience with coordinating events (live and virtual), and virtual event platforms (Zoom Webinars etc.) is required.
Knowledge of, and interest in producing content for different channels, e.g. websites, blogs, social media, video platforms.
Experience with writing for and marketing to a B2B technical audience is a plus.
Knowledge of video editing or design software is not necessary but will be an advantage.
Exceptional command of English and excellent copywriting and presentation skills.
Ability to project manage multiple, simultaneous marketing programs across regional markets.
Strong project management experience required.
Some travel will be required for this role as it oversees regional Asian markets.
Hands-on experience building AI-powered workflows/projects to streamline content creation, campaign production, or marketing operations — not just using AI as a writing aid, but designing repeatable systems that improve team output and speed.
Soft Skills / Characteristics
Detail-oriented, hands-on attitude, strong execution and project management skills.
Excellent interpersonal skills, high energy, and enthusiasm, team-oriented, strong cross-group collaborator
Function independently, be self-directed and can thrive in a fast-paced environment.
Self-starter with the ability to drive projects from inception to completion.
(REQ ID: 3012)
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Most merchants don’t find Checkout.com http://Checkout.com through an ad. They find us because someone they already trust told them to look at us, whether that’s their ecommerce agency, their billing platform, their fraud provider, their consultant. We view partnerships as a core growth engine for Checkout.com http://Checkout.com, and this role exists to turn that trusted relationship into a repeatable, scalable revenue channel through disciplined execution, strong commercial instinct, and relentless ownership.
We’re looking for a high-ownership self-starter who can originate, structure, and close partnerships that drive measurable revenue impact. Our ideal candidate is an operator with strong drive and bias for action — they move fast, take on meaningful challenges, and are recognized for the impact they deliver.
You’ll own a portfolio of partners and the merchants they bring us. This is a builder role: you won’t inherit a book that carries you to your number — you’ll go and find it. At Checkout.com http://Checkout.com, ambition and quality work get met with opportunity, and growth is in your hands.
What You’ll Be Doing
- Source new partners from a blank list — agencies, systems integrators, ISVs, fintechs and consultancies. Cold outreach, events, referrals, whatever gets you in the room.
- Win the commercial case: get partners to recommend Checkout to their clients ahead of the incumbent, built on the outcomes their clients care about — acceptance rates, market coverage, revenue.
- Win the technical commitment: make the case for a partner investing engineering time in building with Checkout, then coordinate Partner Engineering to deliver it and keep the integration current as our product evolves.
- Activate signed partners into producing partners — map their client base, train the solution architects and account directors who influence recommendations, and keep opportunities registered early.
- Structure and close referral, reseller and embedded models, negotiating across commercial, legal and operational dimensions.
- Own your number: net revenue, total processed volume, product penetration and conversion. You’re recognized on partnerships converting into live merchants and revenue — not on signed logos or pipeline.
- Act as the single owner across Sales, Legal, Product, Partner Engineering and Marketing, removing blockers and driving launches to go-live.
What We Look For
Experience
- 3+ years of experience in partnerships, business development, or strategic sales.
- Payments or fintech experience, processor or merchant side — gateway, acquirer, PSP, orchestration, fraud and risk, or a software platform where you sold payments to existing customers.
- Track record of closing Enterprise or complex, multi-stakeholder deals is a plus
- Experience structuring commercial models (rev share, reseller, embedded partnerships)
Skillset
- Strong commercial acumen - understands what drives revenue and margin
- Solid negotiation skills - can hold ground while progressing deals
- Ability to operate in cross-functional, high-ambiguity environments
- High attention to detail - no room for approximation
- Resilience for genuine cold outreach. Most of your first six months is finding partners who have never heard from us
Mindset
- Owner mentality - accountability without excuses
- Performance-driven - focused on outcomes, not activity
- Low ego, high standards - direct, constructive, and solution-oriented
- Comfortable being challenged - and challenging back when needed
Nice to Haves
- Experience working inside or alongside an agency, systems integrator or ISV — you’ll already know how partners decide which vendor to put in front of a client.
- Exposure to embedded payments, payfac or marketplace models.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Tokyo
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Enterprise Customer Success Manager joins Harvey's Customer Success team as the strategic partner for enterprise clients in Japan. Harvey is opening a Tokyo office in early 2027 and already works with leading Japanese firms, including Mori Hamada & Matsumoto, Nagashima Ohno & Tsunematsu and Mitsubishi Corporation. The team's mission is to drive deep product adoption, deliver measurable business outcomes and build lasting relationships with legal and professional services organizations deploying Harvey's AI platform. This role owns the end-to-end post-sales experience for a portfolio of high-value enterprise accounts, from onboarding through renewal and expansion, and partners with Sales, Product and Legal Engineering to turn customer needs into product value. Japanese customers are currently supported by the APAC Customer Success team from Sydney (TBC: scope of the Japan book and handover). This is a founding in-market role, so the person will help shape how Harvey runs customer success in Japan.
WHAT YOU'LL DO
- Own strategic account management for a portfolio of enterprise clients in Japan, driving adoption, retention and expansion.
- Lead onboarding and implementation for new enterprise deployments, managing multi-stakeholder initiatives from scoping through go-live.
- Build and run success plans based on usage data, customer health and business objectives to reduce churn risk and find growth.
- Act as a trusted advisor on Harvey's AI capabilities through training, executive business reviews and workshops tailored to legal workflows, in Japanese and English.
- Work with Sales, Product and Legal Engineering to bring customer feedback into roadmap priorities and align on shared account goals.
- Develop scalable playbooks for the Japan customer success motion and contribute to the growth of Harvey's regional operations.
WHAT YOU HAVE
- At least 5 years in customer success, account management or strategic consulting within enterprise SaaS or technology, as a CSM with real account ownership.
- Enterprise experience. Backgrounds limited to SMB or mid-market do not translate to major accounts.
- Experience managing complex enterprise accounts with multiple stakeholders, including senior legal and executive leadership.
- Strong analytical skills with customer health data, product usage metrics and business KPIs.
- Executive presence and storytelling that hold a room, with the ability to influence technical and non-technical audiences.
- Native-level Japanese and strong business English.
- Experience with legal, professional services or regulated clients, or with AI and LLM products (preferred).
- Based in Tokyo, with the ability to travel within APAC as needed.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GW1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Espoo; Valencia; Athens; Munich; Warsaw
Workplace: OnSite
ROLE HIGHLIGHTS:
- Director, Supply Chain Category
- Location: Espoo, Finland / Munich, Germany / Warsaw, Poland / Valencia, Spain / Athens, Greece / Netherlands
- Department: Global Supply Chain
- Reports to: Global Director Supply Chain
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Director, Supply Chain Category, you’ll keep ICEYE’s satellite production supplied and on schedule.
You will lead four supply chain categories: Mechanical Systems and Manufacturing Enablement; Flight Control, Power and Structure; Electronics and Communication; and Optical and Inter Satellite Link. The supply chain teams of our sister companies in Spain, Poland, Germany and Greece will also report to you.
You will be accountable for a large, strategically critical annual procurement spend, and for turning category strategies into continuous supply for serial production. You will work closely with the Director, Supply Chain Strategy, who supports your categories with risk assessment, supplier development and partnerships. This role is for a hands-on, technically grounded leader with a strong mechanical and electromechanical background, who has managed complex, highly regulated supply chains across countries and cultures.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Lead the four supply chain categories through their Team Managers and own each category strategy: supplier base, sourcing approach, make-or-buy input and cost targets, aligned with the production ramp-up.
- Secure uninterrupted supply for serial satellite production by aligning supplier capacity with the production plan and protecting lead times and quality through dual sourcing, buffer stocks, long-term agreements and obsolescence management.
- Be accountable for a large annual procurement spend, including budget, savings targets and cost at production rate, and track delivery, quality, lead time and inventory performance, reporting results and risks to the executive team.
- Lead the supply chain teams of our sister companies in Spain, Poland, Germany and Greece, building one operating model with common processes, systems and governance, and creating synergies through bundled spend, shared qualified suppliers, joint negotiations and local sourcing where it makes sense.
- Lead, coach and develop Team Managers, country supply chain leads, Category Managers and Supply Chain Specialists across several countries, including hiring, succession planning and a culture of ownership, urgency and accountability.
- Own executive-level relationships with strategic suppliers, partner with category leads in major negotiations on long-term supply agreements, pricing, capacity, quality and liability terms, and oversee supplier selection, qualification and performance management.
- Engage early with Engineering on design for manufacturing, design-to-cost and supply feasibility, manage the supply impact of engineering changes, and provide technical leadership across mechanical, electromechanical, electronics and optical categories.
- Work with the Head of Compliance to meet the requirements of a highly regulated space and defence environment, including export control, security, traceability and counterfeit prevention in every country, and manage supply risks, escalating structural risks to the Director, Supply Chain Strategy.
What we’re looking for
Must haves:
- Degree in Mechanical Engineering, Mechatronics or a related technical discipline, ideally a Master’s degree in engineering.
- Solid mechanical and electromechanical background, with the technical depth to lead discussions with engineering and suppliers.
- 8+ years in supply chain, procurement or category management roles in technically complex and highly regulated environments.
- Proven track record of managing large-scale procurement spend in complex, multi-category environments.
- Experience leading multi-level teams, including managers, across several countries, and working with suppliers and teams from different cultures.
- Strong negotiation skills, with a record of closing complex framework and long-term supply agreements.
- Strong communication, leadership and cross-functional collaboration skills.
- Strong English skills (C1 preferred, B2 minimum).
NICE TO HAVES:
- Experience in space, aerospace, defence or other regulated, high-reliability industries.
- Knowledge of export control regimes (EU dual-use rules, ITAR and EAR) and quality standards such as AS9100.
- Experience scaling supply chains from low-volume to serial production.
- Working knowledge of Spanish, Polish, German or Greek.
APPLICATION PROCESS
- Talent Attraction Interview
- Hiring Manager Interview
- Technical / skills assessment - 60 min
- Team / culture interview - On-site, 120 min
- Final / exec approval - On-site, 30 min
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position depends on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Mission Management Team Lead
- Location: Espoo, Finland
- Department: Global Manufacturing Organization
- Reports to: Senior VP of Global Manufacturing Organization
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE is looking for a Mission Management Team Lead to lead the team that takes every satellite from build start to commercial acceptance in orbit.
Every ICEYE satellite has a named Mission Manager who owns its schedule, risks and status at tail-number level, working across assembly, integration and testing (AIT), Engineering, Reliability & Mission Assurance, Configuration Management, Launch Management and Satellite Operations. As Team Lead, you set the standard for how that work is done, grow the people who do it, and act as the escalation point when a satellite's schedule, risk or customer commitment is on the line.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Lead and grow the team
- Lead, mentor and develop a team of Mission Managers, setting clear priorities, roles and performance standards, and building a culture of ownership and continuous improvement.
- Plan team capacity and satellite assignments as build cadence grows; hire and onboard new Mission Managers through a structured ramp-up.
- Scale the team's proactive risk management as satellite cadence grows, through clear processes, good tooling and reliable data.
Own the Build-to-Launch process
- Own and evolve the Build-to-Launch process and its review framework: design, test and readiness checkpoints throughout the build, and decision gates for flight acceptance, launch readiness and commercial acceptance, applied consistently across products, sites and customers.
- Ensure every gate is held with complete inputs, and that residual risks are clearly presented for acceptance by the gate approver.
- Keep a clear, data-driven view of how every satellite is tracking, from review timeliness to total risk exposure, and share it with manufacturing leadership.
Nonconformance and mission risk
- Own the highest-priority issues, driving root cause analysis and corrective actions together with AIT Engineering and Reliability & Mission Assurance, and making sure lessons learned reach future builds.
- Own the per-satellite risk register and assess the mission risk of every disposition that leaves a deviation on a flight satellite (use as is, repair, limited use): impact on schedule, launch slot, customer commitments and operations in space.
- Act as the escalation path for mission critical risks that need a waiver decision.
LEOP and commissioning
- Make sure the team runs launch and early orbit phase preparation, execution and commissioning to one repeatable standard across missions and customers, and act as the escalation point for critical in-orbit events.
- Set the standard for commissioning plans and reporting, and ensure in-orbit anomalies and their risks are handed over cleanly to Satellite Operations.
New generations and strategic initiatives
- Plan how the team supports the introduction of new satellite generations and platforms into production across sites, aligning with engineering and manufacturing leads on readiness.
- Represent Mission Management in strategic initiatives across manufacturing, giving clear, decision-ready input to manufacturing leadership.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- A degree in Aerospace, Mechanical, Electrical or Electronics Engineering, or equivalent experience in a Systems, AIT/AIV or mission role.
- 7+ years of experience in the space or aerospace & defense industry, including hands-on involvement in spacecraft build, test, launch or in-orbit operations.
- Proven track record in team leadership or technical lead roles, including building, mentoring and developing a team.
- Strong understanding of the satellite lifecycle from AIT through launch, LEOP and commissioning.
- Experience with nonconformance management, root cause analysis and corrective and preventive actions, and with making risk-based decisions on flight hardware.
- Experience running formal technical reviews and gates (such as test readiness, flight acceptance or launch readiness reviews).
- Experience in project or program management of technical missions, including schedule and risk management.
- Experience working directly with customers at working and management level, including raising issues clearly and early.
- Excellent communication and stakeholder management skills across engineering, production, operations and leadership.
- Strong written and spoken English.
NICE TO HAVES:
- Experience with SAR or Earth Observation satellites, or with constellation-scale serial production.
- Experience running a process across multiple production sites, or scaling one to new sites.
- Hands-on experience in satellite operations, mission control or LEOP.
- Experience introducing new products or platforms into production.
- Comfort with Jira, Confluence or similar tools, and an interest in data-driven tooling and automating team workflows.
APPLICATION PROCESS
- Talent Acquisition interview
- Hiring Manager Interview
- Technical interview
- Panel interview on-site
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Japan is one of our fastest-growing partner markets, and partner demand for training and certification is ahead of our capacity. You will be our in-market enablement owner for Japan. You will take the global programs built by our Curriculum, Certification, and Applied AI teams and make them work for Japanese system integrators, from global integrators with large Japan practices to regional and specialist firms, so their teams can confidently sell and deliver Claude.
You work as the Japan extension of the SI Enablement Lead, in close partnership with the Japan Partner Account Managers (PAMs). The PAMs own the commercial relationship, the joint business plan, and executive alignment. You own readiness: what ready looks like for practitioners inside Japanese SIs, and the path that gets them there.
What you will do
Serve as the enablement counterpart to Japan SI alliance, practice, and L&D leaders, working alongside the Japan PAMs.
Build and execute a readiness plan for 3-5 regional priority partners (based on leadership priorities), while guiding the rest through scaled offerings.
Define what ready means for an individual practitioner in a Japanese SI (demonstrated skill, not course completions), building on Partner Enablement’s global competency framework and adapting role definitions to how Japanese SIs staff and organize delivery teams.
Partner with the training team on the instructor-led portfolio, bringing the right training to market with localized delivery partners.
What this role does not own
Partner relationships.
Japan PAMs own the commercial relationship, joint business plan, pipeline targets, and executive alignment.
Building curriculum and certification.
The Training & Curriculum and Certification teams build these once, centrally. You activate them in Japan and bring back what needs to change.
The external training delivery bench.
Delivery partners run the sessions. You partner with them and the training team to bring the right programs to market.
1:few or one-off enablement.
The focus is on repeatable, 1:many programs.
Qualifications
5+ years in partner enablement, technical training, partner programs, or alliances in Japan, ideally with or inside Japanese SIs or a hyperscaler’s Japan partner team
Working knowledge of how Japanese SIs build, staff, fund, and certify a technology practice
Experience delivering or coordinating workshops, instructor-led training, or certification programs
Experience building enablement as a repeatable program, with some tiering of coverage (hands-on for priority partners, programmatic for the rest)
Ability to define and track outcome measures beyond attendance and completions
Credibility with partner practice, alliance, and L&D leaders
Self-directed, comfortable prioritizing independently and working with a manager in a different time zone
Excellent program management skills, a systems mindset, and comfort operating in ambiguity
Strong presence in front of an audience
Native Japanese and fluent business English
Preferred
Experience with Claude or other LLM platforms
Experience with a hyperscaler certification program in Japan
A background localizing technical content
Existing relationships at Japanese SIs
Experience working with training vendors or an authorized training partner model
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hyderabad, India
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional
Automation Engineer Intern
to join our team. In this role, you will support the SaaS applications and platforms that power our demo and field environments, investigating access issues, misconfigurations, and recurring requests. You will focus on identifying root causes, developing lasting solutions, and documenting your findings. Working alongside Automation Engineers and Field Systems Analysts, you will receive regular mentorship, take ownership of well-scoped problems, and identify opportunities to automate repetitive work using Workato.
In this role, you will also be responsible for:
Assist with acquiring and setting up SaaS, PaaS, and IaaS platforms for demos and proofs of concept, including Salesforce, SAP, Workday, NetSuite, ServiceNow, Snowflake, AWS, and GCP, ensuring environments meet user requirements.
Collaborate with technical teams to keep demo applications integrated and functioning as expected.
Administer demo applications by adding users, configuring permissions, and assigning licenses.
Support complex application configurations and verify that they align with organizational requirements.
Review application settings regularly to help maintain performance and security.
Support users in accessing demo environments and applications, serving as the first point of contact for their requests.
Investigate and troubleshoot access problems, misconfigurations, and failed logins, identifying root causes and recommending lasting solutions.
Assist with routine governance activities, including access reviews, license tracking, and compliance checks, and flag any anomalies.
Identify recurring issues and repetitive manual tasks, and propose or help build automations and tools on Workato to manage demo infrastructure.
Help build and maintain environments that support high-quality Workato product demonstrations.
Document troubleshooting steps, configurations, and how-to guides to make solutions repeatable.
Keep stakeholders informed of request status and escalate blockers promptly.
Share findings and lessons learned with the team, including approaches tried and their outcomes.
Requirements
Qualifications / Experience / Technical Skills
Degree in Information Systems, Computer Science, Engineering, or a related field.
Demonstrated problem-solving ability through coursework, projects, work, or personal experience involving the diagnosis and resolution of a complex issue.
Hands-on exposure to at least one SaaS application or administration console, such as Google Workspace, Slack, Salesforce, Okta, or Jira.
Basic understanding of user access concepts, including roles, permissions, and least privilege.
Professional working proficiency in English.
Experience delivering a project involving application, integration, or system troubleshooting is a plus.
Exposure to cloud platforms such as AWS or GCP, or enterprise applications such as Salesforce, Workday, or NetSuite, is a plus.
Familiarity with single sign-on and identity concepts, including SAML, OAuth, and MFA, is a plus.
Basic scripting or low-code/no-code automation experience using Workato, Python, or similar tools is a plus.
Experience using spreadsheets or data tools for analysis and reporting is a plus.
Interest in IT governance, security, or compliance is a plus.
Soft Skills / Personal Characteristics
Methodical approach to problem-solving, with a focus on understanding issues and identifying root causes before proposing solutions.
Strong analytical mindset, with the ability to gather information from multiple sources, question assumptions, and draw evidence-based conclusions.
Persistence when facing blockers, with sound judgment about when to escalate or ask for help.
Clear written communication skills, with the ability to explain problems, reasoning, and solutions so others can follow.
Strong attention to detail and a consistent habit of verifying work.
(REQ ID: 3000)
Location: Kazakhstan; Serbia; Poland; Georgia
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
ABOUT THE ROLE
You'll help run and improve practical security controls across Salmon, a regulated group spanning banking, consumer finance, and a shared technology platform, and drive recurring risks to resolution.
WHAT YOU'LL DO
- Work across Microsoft Defender, Intune, Entra ID, Microsoft 365 and Sentinel to find security issues, judge how much they matter, and get them fixed.
- Work daily with the Manager, Security Operations and with IT and engineering teams, moving issues from identification to remediation.
- Take cases from the Security Service Desk, find the underlying cause, and fix recurring problems instead of closing tickets one by one.
WHAT YOU'LL OWN
- Own the operational side of vulnerability management: review findings, prioritise by risk, track remediation, and escalate material or overdue issues.
- Own security update, patch compliance, and device configuration follow-up for corporate laptops.
- Own day-to-day DLP and access controls: alert review, investigations, suspicious sign-ins, privileged access monitoring, SSO coverage, and periodic access reviews.
- Run the security awareness platform and LMS: training campaigns, completion tracking, reporting, and phishing simulations.
- Investigate and resolve security Service Desk cases covering endpoints, access, policy exceptions, and suspicious activity.
- Improve recurring Security Operations work through better processes, KQL queries, playbooks, documentation, and lightweight automation, including Sentinel detections where useful.
WHAT MAKES YOU A STRONG FIT
- Hands-on experience with Microsoft Defender XDR / Defender for Endpoint, Intune, Entra ID, and Microsoft 365 security and audit telemetry
- Working knowledge of Microsoft Sentinel and KQL for investigation and correlation
- Experience running vulnerability management and patch compliance, including follow-up with system owners
- Experience with DLP and access controls
- Ability to understand the risk behind operational issues, set sensible priorities, and work independently
- Track record of following problems through to resolution and documenting findings so others can act on them
WHAT WE OFFER
OWNERSHIP AND FLEXIBILITY
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
HEALTH AND TIME OFF
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
GROWTH AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitization efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
At Knauf, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. For information about how we collect, use and protect your personal data during the recruitment process, please read our
Privacy Notice For Job Applicants
. The hiring legal entity is
Malaysia
.
Location: Los Angeles, USA
Riot’s Data Engineers build tools and data products that help teams understand and improve the experience of players worldwide. They work across data pipelines, data modeling, data infrastructure, and data quality to make large-scale data useful, reliable, and accessible.
As a Data Engineering Intern, you’ll work with data engineers, software engineers, data scientists, analysts, and game or product partners to build and improve data products. You’ll gain exposure to transforming raw data into clean, queryable datasets, designing data models, validating data quality, and supporting data pipelines. You’ll be supported by experienced team members as you learn Riot’s tools, systems, and engineering practices.
Potential Responsibilities:
Collaborate with data engineers, software engineers, data scientists, analysts, and game teams on data-focused projects.
Transform raw data into clean, documented datasets that can be queried and used by downstream partners.
Implement small data pipeline, data modeling, or data-quality tasks using established tools, templates, and technical guidance.
Support the design of relational data models and data products for game, product, or business use cases.
Help validate data for accuracy, timeliness, completeness, and sustainability.
Participate in code reviews, technical discussions, team rituals, and project planning.
Document technical proposals, implementation details, and data definitions clearly.
Learn how cloud, distributed-processing, and data-pipelining systems support Riot’s games and products.
Required Qualifications:
Graduating in the 2028 calendar year.
Currently enrolled in a Computer Science, Engineering, Data Science, or related technical degree program.
Available to work full-time hours for the 12-week internship duration.
Comfortable programming in Python or Java.
Understanding of data structures and algorithms.
Familiarity with SQL and relational data concepts such as tables, keys, normalization, or indexing.
Minimum GPA of 2.5.
Desired Qualifications:
Currently enrolled in a graduate-level (Master’s or PhD) Computer Science, Engineering, Data Science, or related technical degree program.
Experience developing a data pipeline, data model, database project, or data-driven application through coursework, internships, research, or personal projects.
Familiarity with cloud-computing basics, such as AWS or GCP.
Experience working with Linux operating systems.
Understanding of distributed systems, concurrent programming, or distributed data processing.
Familiarity with tools or frameworks such as Databricks, Spark, Flink, Hive, Kafka, Airflow, Luigi, Docker, Terraform, Kubernetes, Parquet, or Avro.
Experience with Scala, C++, Golang, or another programming language.
Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment.
Portfolio, website, GitHub, or other collection of original work.
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you!
Applications close January 4th, 2027
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $53.41 - $69.28 hourly
Location: Los Angeles, USA
At Riot Games, Community Managers are responsible for providing game teams with strategic, upstream visibility into player needs and creative opportunities to exceed player expectations. For our Community, they are charged with ensuring players understand the current and future state of games. We strive to consistently and proactively manage player expectations and ensure we surprise and delight players at every opportunity.
As a Community Management Intern, you’ll work with Riot Games’ community teams to help execute programs and initiatives that deepen community engagement, build strong influencer relationships, and deliver impactful marketing communications that inspire, delight, and inform players across all of Riot’s games. You’ll help ensure our communications are both globally aligned and locally relevant to players across social media and partner with creators and influencers to bring campaigns to life. Overall, you will be part of the core team that connects our players, our brand, and our product teams to grow an engaged player community deeply connected to all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms and with our community of content creators
Work with the global Publishing team to escalate player needs and provide visibility into specific behaviors and trends
Help deliver player-facing opportunities and experiences that connect the community with key beats and events.
Coordinate with global and regional partners to ensure consistent messaging and impactful campaign delivery.
Track, analyze, and report on community, influencer, and social campaign impact to optimize future efforts.
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $33.94
Location: Los Angeles, USA
Riot Games' social channels span across numerous platforms and services to support players all across the globe. They're the primary method of communication with our highly-engaged players, supporting product releases, updates, community feedback and, obviously, memes.
As a
Global Social Media Intern
, you’ll work with Riot Games’ social media and community teams to help execute social media strategies that connect players with our games, brands, and communities around the world. You’ll support the day-to-day operations of Riot’s global social media ecosystem, including coordinating content and campaigns, maintaining channel tools and processes, and helping teams deliver timely, engaging, and player-focused communications. You’ll collaborate with regional and cross-functional teams to ensure our social media presence is globally aligned, locally relevant, and responsive to player conversations. Overall, you’ll play an important role in helping Riot build and maintain meaningful connections with players through social media, strengthening the communities surrounding all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms
Assist in maintaining social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation
Help build a connection with existing players and potential new players, both with organic and paid strategies
Support with global and regional social teams with project organization, field international and cross-functional requests, oversee management of intake processes and policies.
Monitor and escalate social media discussions and platform issues
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.00
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
ОфисHome-based, Mauritius
ГибридHyderabad, India
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