Задачи:
— выстраивание и оптимизация процессов работы территориальных подразделений;
— выработка решений, направленных на сокращение затрат и улучшение операционной эффективности точек продаж;
— оптимизация организационной структуры региональной сети;
— сопровождение текущей деятельности руководителей регионов;
— изменение режимов работы и перечня операций точек продаж;
— ведение протоколов встреч и статусов выполнения поручений первого лица Банка в рамках командировок в регионы;
— участие в обеспечении непрерывности и восстановлении деятельности подразделений региональной сети;
— обеспечение коммерческого запуска точек продаж;
— сбор, анализ и верификация данных о результатах продаж территориальных подразделений по всем видам бизнеса;
— интерпретация результатов, выявление закономерностей и визуализация информации в отчетах и презентациях, подготовка аналитических выводов;
— разработка дашбордов в рамках деятельности подразделения;
— составление и визуализация интегрального рейтинга;
— подготовка предложений по формированию системы мотивации и оплаты труда руководителей регионов;
— написание бизнес-требований на доработку систем отчётности;
— сбор данных и оптимизация отчетности управления;
— оперативное предоставление информации по запросу руководства в разных срезах на основе выгрузок.
Location: Montreal, QC, Canada
We’re looking for a
Payment Processing Manager
. This is a new role. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business.
About us
Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide.
Key Responsibilities
Own and optimize the end-to-end payment ecosystem across marketplace and subscription products.
Increase payment approval rates through routing, processor optimization, and payment recovery strategies.
Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security.
Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn.
Analyze payment data and implement data-driven improvements across the payment funnel.
Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience.
Evaluate new payment methods, processors, and technologies to support business growth.
Qualifications
5 years of experience
in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces.
Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies.
Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance.
Strong analytical skills with the ability to translate payment data into actionable business decisions.
Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams.
Excellent communication, stakeholder management, and problem-solving skills.
Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset.
Why work with us?
Competitive salary - receive compensation that reflects your skills and experience;
Growth and development - opportunities to grow are endless, with support for your professional development;
High level of autonomy, ownership, and accountability;
No bureaucracy or micromanagement – we value autonomy and initiative;
Educational programs to expand your knowledge and skills;
Team-building activities and opportunities to attend industry events;
Paid holidays, vacation, personal days and sick leave.
Send us your resume today - we are excited to meet you!
Location: Limassol, Cyprus
We’re looking for a
Payment Processing Manager
. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business.
About us
Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide.
Key Responsibilities
Own and optimize the end-to-end payment ecosystem across marketplace and subscription products.
Increase payment approval rates through routing, processor optimization, and payment recovery strategies.
Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security.
Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn.
Analyze payment data and implement data-driven improvements across the payment funnel.
Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience.
Evaluate new payment methods, processors, and technologies to support business growth.
Qualifications
5 years of experience
in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces.
Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies.
Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance.
Strong analytical skills with the ability to translate payment data into actionable business decisions.
Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams.
Excellent communication, stakeholder management, and problem-solving skills.
Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset.
Why work with us?
Competitive salary - receive compensation that reflects your skills and experience;
Growth and development - opportunities to grow are endless, with support for your professional development;
High level of autonomy, ownership, and accountability;
No bureaucracy or micromanagement – we value autonomy and initiative;
Educational programs to expand your knowledge and skills;
Team-building activities and opportunities to attend industry events;
Paid holidays, vacation, personal days and sick leave.
Send us your resume today - we are excited to meet you!
Location: Costa Rica
We’re looking for a
Payment Processing Manager
. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business.
About us
Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide.
Key Responsibilities
Own and optimize the end-to-end payment ecosystem across marketplace and subscription products.
Increase payment approval rates through routing, processor optimization, and payment recovery strategies.
Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security.
Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn.
Analyze payment data and implement data-driven improvements across the payment funnel.
Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience.
Evaluate new payment methods, processors, and technologies to support business growth.
Qualifications
5 years of experience
in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces.
Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies.
Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance.
Strong analytical skills with the ability to translate payment data into actionable business decisions.
Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams.
Excellent communication, stakeholder management, and problem-solving skills.
Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset.
Why work with us?
Competitive salary - receive compensation that reflects your skills and experience;
Growth and development - opportunities to grow are endless, with support for your professional development;
High level of autonomy, ownership, and accountability;
No bureaucracy or micromanagement – we value autonomy and initiative;
Educational programs to expand your knowledge and skills;
Team-building activities and opportunities to attend industry events;
Paid holidays, vacation, personal days and sick leave.
Send us your resume today - we are excited to meet you!
Задачи:
— Обеспечение закупочной деятельности с обязательным опытом работы в девелопменте, коммерческом и промышленном строительстве.
Условия:
— Реальные и перспективные проекты.
— Конкурентный оклад и бонусы за выполнение KPI.
— Возможность влиять на облик города/региона, создавать значимые проекты.
Задачи:
— Развивать продажи, CRM и работу с постоянными клиентами.
— Наладить производство и выпуск коллекций в срок.
— Управлять бюджетом, маржинальностью и запасами.
— Организовать работу команды около 18 человек.
Нужен руководитель, готовый лично выстраивать процессы и добиваться результата.
Приоритет на старте — наладить работу на Кипре и вывести бизнес на окупаемость.
Задачи:
— Повысить результативность складских операций, сократить логистические издержки и снизить долю операционных расходов в выручке.
— Создать систему управления, при которой производительность сотрудников растёт благодаря технологиям, организации труда и грамотной мотивации.
— Совместно с коммерческой функцией выстроить адаптивные алгоритмы закупок и пополнения запасов, обеспечивающие баланс между доступностью товара, оборачиваемостью и затратами.
— Сформировать сильную управленческую культуру, в которой руководители самостоятельно принимают решения и отвечают за результат.
Требования:
— Успешный опыт руководства распределённой логистической инфраструктурой в крупном розничном, дистрибьюторском или FMCG-бизнесе.
— Ответственность за конечный результат.
— Мышление с экономической точки зрения бизнеса, а не только складских показателей.
— Подтверждённый опыт повышения производительности и оптимизации затрат.
— Знание WMS, складской автоматизации и управления товарными потоками.
— Умение принимать сложные решения в условиях неопределённости.
— Способность давать людям самостоятельность при сохранении высокой требовательности к результату.
Условия:
— Высокий фиксированный доход и KPI за достижение конкретных бизнес-результатов.
— Релокационный пакет для кандидатов из других регионов.
— Масштабные задачи с прямым влиянием на эффективность компании.
— Возможность реализовать собственные управленческие решения и современные технологии.
— Работа в устойчивом бизнесе, занимающем лидирующие позиции на Дальнем Востоке.
Дальний Восток; Релокационный пакет для кандидатов из других регионов
Location: Taguig, National Capital Region
Workplace: OnSite
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the role
Salmon Bank is growing its card business, and we are building a dedicated card reconciliation team. You will make sure every card transaction is accounted for and every discrepancy is explained and closed. The bank is a direct Visa member and works with Mastercard through third-party processors, so you will work across both models. You will work closely with the card technology team, Finance, client support, and external partners. This is an operations role.
Responsibilities
- Perform daily reconciliation of card transactions across the processing system, scheme reports, and processor reports.
- Reconcile balances and positions with service partners and processors, daily or monthly depending on the account.
- Investigate and resolve discrepancies end to end with the card technology team and partners. Raise tickets under the set process, document root causes, and agree corrective actions to prevent recurrence.
- Maintain reconciliation evidence and control logs, and support regulatory and internal audits.
- Help launch new card products by setting up reconciliation rules, reports, and controls.
- Keep the plastic card stock register and place replenishment orders with the card vendor.
Requirements
- 3+ years of hands-on card reconciliation experience, including card settlement
- Working knowledge of Visa and Mastercard clearing and settlement reports and cut-offs
- Experience reconciling against third-party processor reports, not only scheme reports
- Advanced Excel: pivot tables, lookups, and large data sets
- Experience supporting regulatory or external audits of card or settlement operations (e.g. BSP examinations, external audit, scheme compliance reviews)
- Familiarity with BSP requirements for card operations and settlement
- Strong attention to detail, clear written English, and the ability to work with technology teams and external partners
- An understanding of how clearing, settlement, accounting, and funding connect
Nice to have
- SQL for ad-hoc data checks
- Ability to improve or automate manual reconciliation steps
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Madrid, Spain; Warsaw, Poland; Belgrade, Serbia; Sofia, Bulgaria
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Site & Patient Engagement Manager II to join our A-team (hybrid*/remote) in Europe. As a Site & Patient Engagement Manager II at Allucent, you are responsible for managing and executing Feasibility & Site Engagement Activities and Patient Engagement Activities spanning both the proposal and study execution stages. Patient Engagement activities cover both Patient Recruitment and Retention and Allucent’s Patient Direct Trials solutions.
In this role your key tasks will include:
Feasibility & Site Engagement
Conduct post-award feasibility studies with potential sites for the assigned country(ies) as required, in order to select the most appropriate sites for the execution of Allucent studies.
Develop Site Selection plan in collaboration with Global clinical Operations functional leads.
Timely deliver detailed information on the feasibility results for the assigned country(ies), including reasons for declines and other issues which may impact sites participation or recruitment on the study.
Leveraging Allucent Site Network, identify sites to be approached for indication-specific feasibilities by using database or research through online tools.
Collaborate with sites with the responses to electronic questionnaires and questions regarding the feasibility requested via email and phone calls.
Establish relationships with new sites in the assigned country(ies) to address capabilities for their utilization as part of future Allucent studies.
Responsible to deploy post-award feasibility including obtaining CDAs, providing specific study documents and utilizing daily trackers for assigned country(ies),
Conduct/oversee the conduct of post-award feasibility studies with potential sites as required, in order to select the most appropriate sites for the execution of Allucent studies.
Write feasibility reports for clients as required.
Maintain internal libraries and databases related to feasibility
Expand and maintain site and investigator network
Assure the Feasibility function interfaces effectively with all other key operating departments within Allucent
Patient Engagement
Patient Recruitment and Retention
Responsible for developing, managing, and deploying specific Patient Recruitment and Retention materials in line with study needs and agreed study scope.
Work with and managing digital outreach campaign / vendor in line with study timelines, geographical reach
Support site level recruitment via supporting other functional leads including CTL, CRAs, and feasibility
Coordinate and manage deployment of other site-specific strategies such as Clinical Enrollment Managers, Enrollment Assistants or other site supporting tactics as agreed
Work closely with (and in coordination with the sponsor) designated Patient Advocacy Groups to support the study as per agreed scope
May oversee and manage junior members of the Site & Patient Engagement team at the study level to deliver patient facing materials, trackers and other administrative tasks
Manages the day-to-day functional and organizational activities for assigned studies
Generally assigned to small to medium sized projects
Requirements
To be successful you will possess:
Life science, healthcare and/or business degree
Minimum 5 years of experience in drug development and/or clinical research
Excellent knowledge of ICH /GCP, FDA and country regulations
Good understanding of different country regulations, as it pertains to Patient Engagement and country regulations
Strong customer service orientation
Demonstrated professionalism and presentation of a positive image of the company
Demonstrated understanding of applicable medical/therapeutic area knowledge and medical terminology
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location. We will share the salary band with candidates at the phone screen stage.
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via GoodHabitz and internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI_DE-1
Обязанности: - Составить план запуска даркстора в Махачкале и контролировать его выполнение - Участвовать в разработке собственного софта и приложения для даркстора: описывать требования к функциям, проверять логику процессов, тестировать готовые вер...
УдалённоГеография найма не уточнена, офис: Махачкала
We are looking for a highly organised and proactive E-commerce & Operations Coordinator to support the day-to-day operations of a growing wellness brand across New Zealand and Australia. Manage customer enquiries across email, live chat, helpdesk, website, and social media channels.
Location: Global
Workplace: Remote
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HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
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HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- понад 100+ млн завантажень застосунків
- стратегічне партнерство з FOX Entertainment
- х2 рази — щорічне зростання компанії за 2024-2025 роки
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- понад 100 млн годин переглянутого та прочитаного користувачами контенту
- провідні позиції у своїх нішах на ринках США та Європи
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Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо Operations Manager, хто готовий/-а долучитися й творити його разом із нами.
ТВОЯ МІСІЯ:
- Вести стратегічні операційні проєкти від проблеми до вимірюваного результату: розподіл інфраструктури між компаніями групи, платіжна й маркетингова інфраструктура, комплаєнс, єдина база контенту та інші.
- Бачити повну картину по кожному напрямку (статус, ризики, ресурси, блокери) і координувати менеджерів напрямків між собою.
- Знаходити місця, де критичний процес тримається на одній людині, сервісі чи акаунті, і заздалегідь готувати резервні варіанти.
- Керувати витратами: вести реєстр сервісів і підписок, де в кожного сервісу є власник і метрика вартості, та впроваджувати економію з перевіркою контрактів і наслідків.
- Відповідати за якість системи KPI/OKR: щоб цілі були вимірюваними, пов'язаними з цілями бізнесу й інтегрованими в PeopleForce та performance review разом із HR.
- Запускати автоматизації та AI-агентів для операційних процесів (фолоу-апи зустрічей, моніторинг OKR, аналітика для керівництва) як власник процесу разом із Tech-Ops.
- Задавати й підтримувати стандарти роботи: кожна задача в Notion має повний контекст, кожен проєкт має свій канал і регулярний статус.
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ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- Управління кількома кросфункційними проєктами одночасно: декомпозиція, плани, ризики, статуси без ручного контролю зверху.
- Фінансова грамотність на рівні операцій: вміння рахувати економію/вартість у $ на місяць, читати контракти й умови сервісів, розуміти вплив рішення на P&L.
- Побудова процесів і регламентів з нуля та їх впровадження в команди, які не підпорядковані напряму Operations відділу.
- Впровадження автоматизацій на n8n та AI (Claude/ChatGPT, AI-агенти): самостійно будувати робочі флоу між Slack, Notion, Google Sheets та іншими сервісами, доводить їх до продакшну і щоденного використання командами.
- Робота з даними: Google Sheets на впевненому рівні, вміння самостійно збирати й перевірити цифри (аналітику).
- Досвід щоденної роботи в Notion / Slack / Jira-подібних системах.
Які hard skills будуть перевагою?
- Досвід у digital-продукті (apps / web): платежі, маркетингова інфраструктура, комплаєнс.
- Досвід FinOps / Legal.
- Досвід M&A, демерджу або виділення бізнесу.
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ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там.
- Техніку та сервіси. Все, що треба для роботи.
- Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні.
- Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я&
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ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
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ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом із нами в HOLYWATER TECH?
Відгукнися на вакансію!
Location: Cincinnati ; Dayton
ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
ACCEL Schools
is seeking a
Facilities Coordinator
in the Cincinnati/Dayton region. This individual will support a variety of facilities and operational activities.
The Facilities Coordinator reports to the Sr Director of Procurement & Facilities and works collaboratively with other members of the Operations team to support our schools.
Responsibilities:
Manage the daily maintenance and repair activities for the school properties.
Prioritize tasks to respond with the appropriate urgency as issues arise.
Coordinate resources to maintain school facilities in clean and safe conditions.
Visit schools for evaluation of contractor performance and to support school staff.
Develop effective supplier relationships.
Coordinate sourcing and bidding for annual contracts, service agreements and projects.
Assist in operations related activities in support of schools and other properties.
Management of various other projects as needed.
Communicate effectively with school staff, management, and suppliers.
Administrative functions:
Adding and updating information in the maintenance management system.
Coordinating documentation related to facilities maintenance activities and assets.
Creating and managing facilities related schedules and records.
Request purchase orders for facilities related services and supplies.
Assist in project bid development and vendor selection.
Administration of facilities related contracts.
Perform other duties as assigned.
Minimum Qualifications:
Associate degree or equivalent work experience.
Minimum of two years of relevant experience.
Proficiency in Microsoft Office tools (Excel, Word, Outlook, PowerPoint).
Experience operating and learning to use computer-based systems.
Excellent written and verbal communication skills.
Strong organization and time management skills.
Ability to work independently and as a member of a team.
Professional, punctual and self-motivated.
Experience with basic project management processes.
Ability to lift up to 50 lbs.
Must pass federal and state criminal background checks (FBI/BCI).
Preferred Qualifications:
Bachelor degree or equivalent.
Prior maintenance management experience.
Experience using a facilities management system (CMMS).
Experience working in an education setting.
Compensation and Benefits:
The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The annual starting salary for this position is between $60,000 – $80,000
annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually.
Paid Time Off: Paid Time Off to cover sick, vacation, and personal absences.
We offer 4 unique health insurance plans to choose from that cover a wide range of deductibles and co- insurance levels. Our goal is to provide you with maximum choice in finding a plan that meets you and your family’s needs. Employees can choose from co-pay or High Deductible Health Plans.
Equal Employment Opportunity:
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable and valid occupational qualification exists.
#LI-AB1
Location: Remote, Global
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We're currently looking for a
Operations Lead
to join
Uplift
, a business building a portfolio of digital products for users’ everyday needs.
The team is currently in the early stages of formation: key technical roles are already in place, with the main focus now on building the marketing function for the first product. This is an opportunity to join the business at launch and build processes from the ground up.
What will be your focus:
Analyze the payment funnel, identify the causes of payment losses, and determine opportunities to increase revenue.
Improve the approval rate of initial and recurring payments, test hypotheses, and evaluate the financial impact of implemented changes.
Develop the payment infrastructure: work with current PSPs, onboard new providers, and optimize routing and cascading.
Monitor key payment and compliance metrics, and work on reducing chargebacks, refunds, and fraud.
Improve the product’s unit economics by optimizing payment processes, retention mechanics, and user interaction scenarios.
Analyze the causes of user churn, and find opportunities to increase retention and reduce churn.
Develop Customer Operations: improve the user experience and customer interaction processes throughout the subscription lifecycle.
Work on the product’s reputation, including improving the customer experience and growing positive reviews on Trustpilot.
Optimize and automate operational processes to increase efficiency and reduce operational costs.
Independently identify problem areas, build an improvement plan, implement solutions, and evaluate their impact on the business.
Collaborate with payment providers and internal teams to implement operational initiatives.
You’re a great fit if you:
Have hands-on experience in Payments or Operations in B2C subscription products.
Have a deep understanding of payment infrastructure and payment flow mechanics: PSP, routing, cascading, decline codes, 3DS, recurring billing.
Have experience optimizing payment processes and improving payment success rate.
Understand chargeback management, refunds, fraud prevention, and payment system compliance requirements.
Have strong analytical skills and an understanding of LTV, retention, churn, and key subscription business metrics.
Have real cases of improving payment metrics with measurable results: what exactly you changed, how it affected the metrics, and how much additional revenue you managed to generate or retain.
Have experience independently analyzing problems, finding solutions, and implementing them.
Can prioritize tasks based on their impact on the product’s revenue and profitability.
Are independent, proactive, take ownership of results, and follow initiatives through to completion.
Communicate openly and constructively, and are ready to flag risks early and propose solutions.
Nice to have:
Experience with Customer Operations, retention mechanics, and customer journey optimization.
Experience managing product reputation and working with review platforms, including Trustpilot.
Experience automating operational processes, including with AI tools.
Experience working with payment systems in Tier-1 markets.
Experience coordinating a Support team or individual operational areas.
Here’s what our hiring process looks like:
Stage 1. Pre-screen.
Stage 2. Interview.
Stage 3. Final interview.
Stage 4. Reference check.
Stage 5. Job Offer.
What’s waiting for you at Uplift?
Boost your potential:
Build a product from the ground up and have a say in key decisions.
Work in an environment that gives you the freedom and space to take action.
Grow alongside strong A-players who share their expertise and are always ready to boost each other.
Keep learning through internal and external talks, courses.
Choose your own rhythm:
Work remotely or from our office in Kyiv or coworking spaces in Lviv and Warsaw.
Plan your workday your way — we offer a flexible schedule because results matter most.
Take time to recharge: 28 working days of annual vacation, up to 30 days of sick leave, plus all public holidays.
Need more flexibility? You can move a working day to a weekend and vice versa when needed.
Keep your balance:
Take care of your health with medical insurance, our Mental Health program, and compensation for psychological support sessions.
Get involved in socially impactful initiatives, including our Ukrainian Victory Support program.
Celebrate important moments — receive gifts for meaningful milestones in your personal and professional life.
Join quarterly team-building activities, both online and offline — because strong teams are built beyond work, too.
Ready to build from scratch? Make your ambition happen here.
Location: Dallas, Texas, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
About Melbourne:
Our headquarters is located in Melbourne, Florida, a vibrant city on the Space Coast where high-tech innovation meets coastal living. Here, you’ll work on dynamic, impactful projects while enjoying front-row views of rocket launches from our rooftop and quick access to some of Florida’s most beautiful beaches. Just an hour from world-class attractions like Disney World and Universal Studios, Melbourne offers the perfect balance of career growth, family life, and fun, all in a warm subtropical climate with a relaxed, suburban feel.
SUMMARY:
The Project Administrator provides project administration, document control, financial-processing coordination, cost and progress controls support, and project-system support to Construction and Integrated Services (C&IS) teams across the design and construction sides of integrated design-build project delivery. Working with Project Managers, project accountants, field and design teams, clients, subcontractors, and suppliers, the role maintains accurate records and workflows from project setup through closeout, coordinates communications and logistics, and provides timely cost, progress, risk, change, and performance information to support project decisions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Establish and maintain project settings, directories, permissions, templates, logs, and document workflows in Procore and other approved systems; verify information and coordinate corrections with the responsible owner.
• Process, track, and distribute submittals, requests for information, formal correspondence, transmittals, meeting minutes and action items, project records, and closeout documentation.
• Coordinate project financial administration, including purchase orders, invoice coding, subcontractor pay applications, material and service orders, monthly billing support, and expense documentation; coordinate with Project Management and Accounting and escalate discrepancies or approval needs.
• Maintain project cost baselines and reports covering budgets, committed costs, actual costs, forecast-to-complete, projected cash flow, and cost variances; verify source data, follow approved forecasting methods, and communicate material discrepancies.
• Track change events, change orders, claims, risks, opportunities, and mitigation actions; document potential cost effects and route schedule-related matters to the Project Manager and assigned Planner/Scheduler.
• Collect and route approved milestone and progress updates from construction, procurement, design, and subcontractor teams for use in project records and reporting; do not develop, maintain, or analyze the project schedule.
• Collect, verify, and analyze field progress data; maintain applicable progress-measurement methods; and prepare required status reports, dashboards, key performance indicators, cash-flow forecasts, variance analyses, and earned value reporting.
• Coordinate assigned project-site and team logistics, including access and badging, deliveries, employee onboarding and offboarding, job-office supplies, personal protective equipment inventory support, travel, rooms, and vehicles.
• Support project startup and project execution by maintaining required checklists and templates, completing assigned Procore and other software platforms data entry, and following up with responsible team members for required information.
• Maintain document quality and integrity through administrative reviews for completeness, formatting, numbering, basic grammar, spelling, and compliance with approved filing and naming procedures.
• Coordinate with Project Managers and the Architects Engineers Project Controls Specialist (PCS) on project information, approved design schedule inputs and design review coordination, design handoffs; perform duties as a collaborative partner to the AE PCS with shared project controls and administrative workflows.
• Make routine administrative decisions within assigned authority, protect confidential and project information, and escalate exceptions, conflicting direction, financial commitments, safety or quality concerns, and decisions outside assigned authority to the responsible Project Manager or functional owner.
• Perform other related project-administration duties as assigned.
EDUCATION and/or EXPERIENCE:
• Required: High school diploma or equivalent; no college degree is required.
• Required: Four or more years of relevant project-administration or comparable coordination experience in construction, architecture, engineering, design-build, or a related project environment.
• Required: Proficiency with Microsoft Office, including Outlook, Word, Excel, Teams, and PowerPoint,
• Required: Professional proficiency with Procore, Concur, and Deltek (or comparable project-management and operations management platform).
• Required: Experience preparing or consolidating meeting minutes, maintaining document-control records, and supporting invoice, billing, purchase-order, or subcontractor-payment workflows.
• Required: Working knowledge of cost control, forecasting, progress measurement, change management, variance analysis, and earned value principles.
• Required: Proficiency with project cost-control, database, spreadsheet, and reporting tools, including advanced Microsoft Excel capabilities.
• Required: Clear written and verbal communication, attention to detail, organization, and the ability to coordinate recurring deadlines with internal and external project partners.
• Preferred/Desired: Associate or bachelor's degree in business administration, construction management, accounting, or a related field.
• Preferred/Desired: Experience with project accounting, restricted-site access or badging, site logistics, and work on complex or secure design-build construction projects.
PHYSICAL REQUIREMENTS:
• The work is semi-sedentary work and requires the ability to lift up to 20 pounds.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to navigate and move around the construction site, which may involve walking, climbing, and standing for extended periods on uneven surfaces.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to remain composed, focused, and professional while effectively managing high-pressure situations and tight deadlines
• Ability to produce clear, accurate, and legible written text, numbers, symbols, and drawings.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Задачи:
— Кросс-менеджмент: коммуникация между отделами
— Операционный менеджмент и эффективная организация процессов
— Коммуникация в чатах с рекламодателями: уточнение деталей и контроль
— Ежедневные планерки и синхронизации
— Работа с большим массивом информации
— Распределение задач и контроль сроков
— Ведение, создание и заполнение таблиц
— Ресерч информации
Требования:
— Эмпатичность и умение выстраивать коммуникацию между командами
— Умение превращать хаос в структуру
— Навык передачи информации и контроля сроков
— Работа с таблицами
Условия:
— Фиксированная зарплата от 600 долларов США в месяц плюс бонусы
Будет плюсом:
— Понимание AI-инструментов и умение оптимизировать процессы с их помощью
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