Location: Berlin, Germany; London, United Kingdom
Workplace: onsite
ABOUT YOU
We are looking for a Business Operations Manager, Experiential Marketing who is trustworthy, self-driven, organized, and accountable to join our Global Experiential Marketing team. The ideal candidate thrives in a fast-paced, highly collaborative, cross-functional and multicultural environment and is energized by keeping a large, global team running smoothly.
You will work directly with the VP of Global Experiential Marketing to run the business operations of the department: finance administration, people administration, planning and reporting. You will take on the operating rhythm of a team that is growing to 24 people across three regions, so the VP's time goes to event strategy, quality control and team performance. This is a business operations role, not an event delivery role.
The right person for this role will be a dependable, discreet and proactive operator who can hold many threads at once, prepare the numbers and the paperwork the VP needs to make decisions, chase commitments across regions without becoming a gatekeeper, and handle sensitive people and budget information with care.
This role is office-based in our Berlin or London office; depending on the location of the right candidate, remote working in the UK or CEST timezone would be considered. As this is a global role, some out-of-hours working will be required. Occasional travel may be required.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Longevity Opportunity Vision — Enjoy the game!
Responsibilities
Finance administration
- Track and report on the department budget, preparing the numbers for the VP's budget decisions.
- Manage expenses and travel requests for the team, and handle travel booking for the VP.
- Manage Brex for the team: prepare and pre-check spend, flag exceptions and escalate anything above agreed limits, with the VP giving final approval.
- Prepare travel reporting, including German travel reports within 7 days of travel.
- Provide monthly budget vs actual reporting in the format agreed with Finance.
People administration
- Track holidays and time off across the team.
- Coordinate the administration for reviews, promotions, recruitment and hiring, preparing the process while the VP makes the decisions and offers.
- Track team goals and bonus envelopes.
- Handle confidential people and compensation information in line with access rules agreed with HR and Finance.
Reporting and operating rhythm
- Prepare bi-weekly slides and updates for the MPI team, drafted for the VP to review and present.
- Run leadership meeting logistics and maintain action and decision logs.
- Chase commitments across regions, sales and operations, and track weekly progress in Jira plans.
- Track global event deal and sponsorship approvals through to the VP's decision.
Planning and workload
- Maintain a view of team workload and capacity, and flag overload to the VP.
- Own the planning calendar, including review, budget and bonus cycles.
- Lead special projects and cross-regional initiatives on the VP's behalf.
Working boundaries
- Request updates and status from any team on the VP's behalf, in a way that speeds teams up rather than polices them.
- Escalate budget, people and priority conflicts to the VP.
- Stay out of event process and playbooks, which remain with the event operations team.
Requirements
Required:
- 5+ years of professional experience in business operations, chief of staff, finance or operations administration, or a similar role supporting a senior leader or a large team.
- Proven experience tracking budgets and expenses and producing clear financial and operational reporting.
- Experience handling confidential information such as people, compensation or financial data with discretion.
- Strong written and verbal communication skills in English, with the ability to build clear slides and updates for senior audiences.
- Excellent organizational skills and the ability to manage many tasks and deadlines at once.
- Proficiency with Google Workspace and standard Microsoft Office software.
- Comfortable working with global teams across time zones in a culturally diverse company.
Preferred:
- Bachelor's degree in Business, Finance, Operations, or a related field (or equivalent experience).
- Experience in the video games, tech or software industry, or in event and marketing operations.
- Familiarity with Jira and the Atlassian suite, Brex or similar spend management tools, and forecasting software such as Anaplan.
- Experience supporting a distributed global team across multiple regions.
- Familiarity with HR processes such as performance reviews, promotions and hiring workflows.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
ОфисBerlin, Germany; London, United Kingdom; This role is office-based in our Berlin or London office; depending on the location of the right candidate, remote working in the UK or CEST timezone would be considered; Comfortable working with global teams across time zones in a culturally diverse company
Location: US (EST); Paris; France | Remote; US
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
New York preferred. Remote is possible between GMT-5 and GMT+2.
ROLE
Banks, asset managers and token issuers are bringing stocks, funds and other real-world assets onchain. Those assets become far more useful once their holders can borrow against them and lend them out. Midnight, Morpho's fixed-rate, fixed-term lending protocol, gives institutions the predictable terms they need to do that.
This role owns the products that make Morpho the credit layer for institutional assets, spanning tokenized equities and funds as collateral, loans backed by assets held with a qualified custodian, and the onchain equivalents of repo and securities lending.
Close partnership with institutions is central to this role. You will develop a detailed understanding of how they operate across trading, custody and compliance, and translate their requirements into products that scale across many partners.
RESPONSIBILITIES
- Own the vision, strategy and roadmap for institutional credit on Morpho, end to end.
- Act as Morpho's domain expert on the institutional market. Go deep with issuers, asset managers, banks, custodians and brokers on how they finance and lend assets, represent Morpho with them, and turn conflicting input into precise problem statements and requirements.
- Decide which issuers and asset types come first, which wait and which Morpho declines, and make the trade-offs explicit.
- Judge which partner-specific requests become standard capabilities many institutions can use, and make the build or partner call for each.
- Work as a peer to the protocol team on design trade-offs, bringing legal and risk in early on custody, transfer restrictions, valuation and liquidation for each asset type.
- Drive each initiative from problem definition through launch and adoption, across teams you do not manage. Define success before launch, measured in active loans.
WHAT SUCCESS LOOKS LIKE
First 30 days
You understand Morpho's lending stack and what Midnight makes possible. You have met protocol, markets, vaults, solutions, business development and legal, and joined live conversations with issuers and asset managers. You have written down where the issuer product stands and what blocks its first launch.
First 3 months
The first issuers are onboarding to a defined product with standard terms. You have a ranked view of the next two institutional loan types, backed by partner evidence, with named partners in conversation for each.
First 6 months
Issuers are live and holders of their assets are borrowing. A second institutional loan type has a working proof of concept with real counterparties. New institutions onboard through a repeatable process, not a custom project.
MUST HAVE EXPERIENCE & SKILLS
- Shipped products for institutional users in capital markets or securities finance: repo, securities lending, prime brokerage, collateral management, custody or tokenized assets.
- A track record of taking a product from zero to one, where you found the opportunity and carried it through launch.
- Working knowledge of how institutions hold, finance and lend assets, and of the regulatory and operational constraints that shape those products.
- Comfortable leading conversations with senior people at banks, asset managers and issuers, and turning them into clear requirements.
- Able to deliver through influence across teams, without a dedicated engineering team.
- Clear writing and speaking for technical and non-technical audiences.
- Creates clarity and drives decisions in ambiguous situations, and acts without waiting to be told.
- Team-first mindset, low ego.
NICE TO HAVE
- Experience with onchain lending, tokenization or digital asset custody.
- Time on both sides: at a traditional financial institution and at a technology company.
- Has been a founder, or owned a new product line end to end.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Задачі:
- Розробка та ведення проєктних планів
- Формування цілей, дедлайнів та контроль етапів реалізації
- Координація роботи команд SMM, PPC, PR, дизайну та підрядників
- Постановка задач та контроль їх виконання
- Проведення командних зустрічей та синхронізацій
- Постійна комунікація з клієнтами
- Участь у презентаціях, узгодженнях та стратегічних обговореннях
- Контроль якості виконання задач та відповідності стратегії
- Адаптація процесів відповідно до змін у бізнесі клієнта
- Передача проєктів між командами та відділами
Требування:
- Досвід у проєктному управлінні
- Маркетинговий бекграунд або досвід роботи з digital-напрямами
- Навички роботи з командами та підрядниками
- Системне, аналітичне та стратегічне мислення
- Сильні комунікаційні та організаційні навички
- Досвід роботи з Google Workspace, Excel, Bitrix24 та AI-інструментами
- Вміння працювати в динамічному середовищі та вести кілька проєктів одночасно
Умови:
- Роботу з масштабними проєктами та національними брендами
- Гібридний формат роботи
- Графік: 10:00–18:00
- Прозору систему росту доходу залежно від масштабу проєктів
- Офіційне працевлаштування
- Деталізований онбординг та підтримку від операційного директора
- Кар’єрний розвиток до Marketing Manager / Brand Manager / Team Lead
- Паркінг біля офісу в центрі міста
Ця вакансія підійде спеціалісту, який хоче працювати з сильними брендами, впливати на результати великих маркетингових проєктів та розвиватися у команді, де цінують системність, ініціативність і якісну комунікацію.
ГибридЛьвів
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Responsibilities:
— Drive ecosystem partnership development for CoinMarketCap’s Oracle project by identifying and engaging DeFi protocols, blockchain projects, and enterprise clients.
— Manage the full business development cycle from initial outreach and qualification to deal negotiation and agreement finalization.
— Analyze industry trends and develop market expansion strategies for the Oracle product across multiple chains and verticals.
— Collaborate with the technical team to create compelling solution proposals and product demonstrations.
— Build and promote benchmark integration cases and contribute to brand communications related to the Oracle product.
— Track project delivery outcomes, maintain strong client relationships, and foster long-term collaboration and value growth.
— Provide market intelligence and client feedback to influence Oracle product development and roadmap.
— Represent CoinMarketCap’s Oracle at industry events, conferences, and community calls.
Requirements:
— Minimum 3 years of B2B business development experience in enterprise services or blockchain/Web3.
— Strong understanding of DeFi, on-chain oracles, smart contracts, and blockchain infrastructure.
— Excellent communication, resource integration, and market insight skills.
— Proven track record of closing enterprise-level deals.
— Native-level fluency in English; additional languages are a plus.
— Adaptability to fast-paced environments and willingness to travel short-term as needed.
— Bachelor’s degree in business, computer science, or related field.
Nice to Have:
— Prior experience or existing relationships with oracle-related projects such as Chainlink or Pyth.
— Technical knowledge of on-chain data delivery, smart contract integrations, and multi-chain ecosystems.
— Experience with DeFi lending, DEX, or derivatives protocols.
— Familiarity with enterprise blockchain adoption and use cases.
Задачи:
— Глубокое изучение продукта, его аудитории, ниши, конкурентов и рыночных возможностей;
— Разработка стратегии развития продукта, выявление новых возможностей для роста и определение приоритетных направлений;
— Повышение монетизации продукта, анализ и оптимизация подписочных планов (месяц/год/lifetime, триалы, скидки);
— Регулярное проведение A/B-тестов (paywall, цены, триалы, UX-сценарии) и анализ их результатов;
— Работа с ключевыми метриками: LTV, Retention (D1/D7/D30), ARPU/ARPPU, Conversion to Paid, Churn, Completion & Activation rates;
— Анализ поведения пользователей, продуктовых метрик и обратной связи для выявления проблем и точек роста;
— Управление полным циклом реализации продуктовых инициатив: от идеи и постановки задачи до запуска, анализа результатов и дальнейшей оптимизации;
— Тесное взаимодействие с командами разработки, дизайна, маркетинга и ASO для реализации продуктовой стратегии.
Требования:
— Опыт работы Product Manager от 3 лет в B2C- или B2B-продуктах;
— Наличие портфолио успешных продуктовых кейсов с измеримыми результатами: запуск новых продуктов или функций, увеличение выручки, удержания, вовлечённости и других ключевых метрик;
— Опыт самостоятельного управления продуктом или отдельным продуктовым направлением;
— Уверенное понимание продуктовых и бизнес-метрик: Retention, Conversion Rate, LTV, CAC, ARPU, Churn и других показателей эффективности продукта;
— Опыт работы с инструментами продуктовой аналитики (Amplitude, Mixpanel, Google Analytics, Firebase или аналогами);
— Опыт проведения A/B-тестов, анализа результатов и принятия решений на их основе;
— Опыт взаимодействия с командами разработки, дизайна и маркетинга, понимание процессов разработки и вывода функциональности в релиз;
— Английский язык на уровне Intermediate (B1) и выше.
Условия:
— Работа в международной продуктовой IT-компании;
— Возможность участвовать напрямую в создании и развитии продуктов, которыми ежедневно пользуются тысячи людей;
— Лояльный менеджмент, отсутствие бюрократии;
— Конкурентоспособная заработная плата с привязкой к USD;
— Гибкий рабочий график для баланса работы и личной жизни;
— Тимбилдинги и совместные мероприятия с командой.
Работа удалённая, город Минск.
УдалённоМинск; Мы находимся в поиске Product Manager в…; Мы находимся в поиске Product Manager в нашу команду!
Задачи:
— Искать способы увеличить рост Поиска через онлайн-партнёрства, открывать новые каналы и разрабатывать механики работы с партнёрами
— Повышать эффективность работы с текущими партнёрами, запускать новые механики и масштабировать успешные решения
— Выдвигать гипотезы, пробовать новые форматы продвижения, оценивать их влияние на ключевые метрики и масштабировать успешные решения
— Искать новых партнёров, налаживать сотрудничество и запускать совместные маркетинговые активности
— Продвигать новые возможности и функции Поиска через коммуникации внутри продукта, партнёрские каналы и внешние площадки
Требования:
— Опыт работы в маркетинге от пяти лет
— Опыт курирования кросс-командных проектов и умение фокусироваться на ключевых задачах
— Навыки поиска точек роста, формулирования и проверки гипотез
— Аналитические навыки для выстраивания связи между маркетинговыми активностями и достижением KPI
Плюсом будет:
— Опыт работы с партнёрскими каналами или трейд-маркетингом
Location: Poland; Romania; Bulgaria; Serbia
Workplace: Remote
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
The role
B2Spin is looking for a Data Science Manager to lead and grow our data science team across product, marketing, performance, and beyond. Reporting to the Head of Data, you'll set the quality bar for modelling and experimentation, translate business needs into clear team priorities, and act as the connective tissue between data scientists and the stakeholders who depend on their work. This is a role for someone who is genuinely hands-on, cares deeply about craft, and knows how to bring out the best in the people around them.
What you'll do
- Own the team's output across verticals — partner with the Head of Data to shape and prioritise the roadmap so data science work stays tightly aligned with business goals.
- Bridge data science and the business — translate stakeholder needs into team priorities, manage expectations proactively, and communicate trade-offs and results in terms that land with non-technical audiences.
- Raise and hold the quality bar — review modelling approaches, experimental design, and causal inference work, and step in directly to pair, deliver, or course-correct when coverage or quality demands it.
- Hire, coach, and grow data scientists — run the hiring loop, lead 1:1s, and partner with the Head of Data on performance, compensation, and career development.
- Drive rigorous experimentation — champion sound A/B testing, quasi-experimental methods, and causal thinking across both product and performance tracks.
What we're looking for
- A hands-on data science background with a track record of delivering models, experiments, or analyses that other teams actually used — not just built.
- Demonstrated depth in at least one domain: Recommendation Systems, - - Experimental Design and Causal Inference, Customer Segmentation, Churn Prediction, Fraud/Anomaly Detection, or CRM analytics — product-focused experience particularly valued.
- Strong command of statistical methods, supervised and unsupervised machine learning, and causal inference, sufficient to review and credibly challenge work across both tracks.
- Evidence of leading others — as a tech lead, mentor, or hiring interviewer; prior formal people-management experience is a plus.
- Proficiency in Python and SQL.
- The communication range to give precise technical feedback to data scientists and represent the team clearly to senior non-technical stakeholders.
- Familiarity with cloud-based data and ML platforms (AWS, GCP, or Azure) is a nice-to-have.
Our values
At B2Spin, passion drives everything — we love building cool stuff and want teammates who feel the same way. We operate on performance: accountability, transparency, and a bias for progress over perfection. If that sounds like your kind of environment, we'd love to hear from you.
Equal opportunities
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Задачи:
— Реализовывать проекты в сфере Graduate Recruitment под ключ, включая программы найма, стажировки, лидерские программы, One Day Offer и специальные проекты.
— Координировать кросс-функциональную команду, структурировать работу, ставить технические задания, следить за сроками, качеством и бюджетом проектов.
— Выстраивать долгосрочные отношения с клиентами, обеспечивая комфортную и результативную совместную работу.
Требования:
— Опыт самостоятельной реализации от 1 до 3 проектов одновременно не менее полугода, в агентстве или крупной компании.
— Умение находить подход к людям и интерес к работе с ними.
— Базовое понимание рекрутмента и воронки найма.
— Навыки работы с таблицами, метриками и дашбордами.
Условия:
— Работа над социально значимыми проектами для ведущих компаний, помогающими молодым людям начать карьеру.
— Партнерская команда для обмена опытом и совместного поиска решений.
— Свобода в работе, возможность проявлять инициативу и принимать самостоятельные решения.
— Долгосрочное сотрудничество с возможностью подключения к новым задачам и направлениям.
— Удалённый или гибридный формат работы с гибким графиком.
Location: Limassol, Cyprus
About us
We are an international financial group founded in 2016, regulated by CySEC and the Central Bank of Cyprus, combining a family-office approach with the infrastructure of a modern financial institution. The Group manages over €350M in assets and operates across Cyprus, the UAE, Switzerland, and the United States.
We are expanding our Client Acquisition team and are looking for a
Private Wealth Sales Manager
to engage with high-net-worth and ultra-high-net-worth individuals.
This role offers a clear path into Relationship Management and long-term career growth within wealth management and private banking.
What you will do
Proactively identify, approach, and qualify potential clients among HNW/UHNW individuals, entrepreneurs, business owners, and family offices
Conduct initial meetings and present our ecosystem, including wealth management, digital assets, and corporate solutions
Understand client needs, investment objectives, and risk profiles, and pass qualified leads to Relationship Managers
Develop and maintain long-term, trust-based client relationships throughout extended sales cycles
Maintain accurate CRM records and closely collaborate with internal teams to ensure a smooth client journey and onboarding process
Requirements
1.Client-Facing Experience
Experience in Business Development, Sales, Relationship Management, Client Acquisition, or similar client-facing roles within financial services.
Experience working with affluent or HNW client segments is advantageous; however, we also welcome commercially driven professionals from related financial services backgrounds.
2. Financial Literacy & Investment Knowledge
Good understanding of financial markets and basic investment principles is desirable.
A background in finance, economics, banking, or related fields will be considered a strong advantage.
Ability to understand client investment goals and confidently discuss financial markets, investment solutions, and different investment approaches with prospective clients.
3. Languages
Fluent Russian and English (written and spoken)
4. Soft Skills & Personal Attributes
High emotional intelligence and client sensitivity
Strong communication and interpersonal skills with the ability to build trust-based relationships with high-net-worth clients
Self-starter mindset with strong ownership and independence
Results-oriented mindset with a well-organized approach
Resilience and ability to operate effectively in long and complex sales cycles
Strong ethical standards and compliance awareness
5. Eligibility
Right to work in Cyprus or willingness to relocate to Cyprus.
Nice to Have
CySEC certification (or willingness to obtain it)
Existing network of HNW/UHNW individuals, entrepreneurs, family offices, or private banking professionals is a strong advantage
Exposure to digital assets or alternative investments
Familiarity with CRM systems and structured sales processes
Benefits
Competitive base salary complemented by a performance-driven uncapped bonus scheme.
Exposure to international private clients across Cyprus, the UAE, Switzerland, and the United States.
Paid CySEC certification and support for professional development (e.g. CFA and other qualifications)
Participation in client and industry events
Flexible working model and team-oriented culture
Clear career path: Client Acquisition → Relationship Manager → Senior RM
International team of 100+ professionals across 11 countries with a strong collaborative culture
Opportunity to build a long-term career in wealth management and private banking
Access to experienced investment professionals and mentorship
Fast-paced professional growth within a regulated international group
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Pacing
is Anthropic's work to make sure that, as AI capabilities advance, enough time and effort goes into making them safe. It covers the safety commitments we make and carry out ourselves, the public policy we develop and support, and the research and communication that help people understand how quickly AI is progressing and what that could mean.
We're hiring a Technical Program Manager to run Pacing. It spans many projects led by people across Safety, Research, Policy, Legal, Communications, and Engineering, most of whom have other responsibilities too. You'll make sure each project has an owner, a clear outcome, and a date, and that leaders have high visibility and can make tradeoff decisions. You'll work closely with the team responsible for our Responsible Scaling Policy and support every project lead in delivering on their commitments.
The questions and strategies relevant to this program will change rapidly as the frontier evolves. You'll need enough technical depth to drive discussions about model training, evaluations, and compute, and the judgment to identify which decisions belong with cross-functional partners and which you can make yourself. We're looking for a generalist who can ship quickly and iteratively and drive accountability towards high-level, ambiguous objectives.
Key responsibilities
Own the Pacing program end to end, keeping one accurate view of projects, owners, milestones, dependencies, and gaps that drives action from leadership and project leads
Turn strategy from executive sponsors into scoped projects with measurable outcomes and timelines for execution, and drive concrete proposals to decisions
Run the operating rhythm, including working sessions with project leads, regular written updates, and effective executive reviews, and follow decisions and action items through to completion
Work with the Responsible Scaling Policy team and researchers to define the evidence and sign-off a model needs at key points in training and deployment, and make those reviews a dependable part of how we work
Track the public and internal commitments Anthropic makes on pacing, and sequence the work, publications, and events behind them with Policy and Communications
Partner with Legal throughout the lifespan of each project, and operate with high integrity on confidential and sensitive work
Define how progress is measured, report against it candidly, and recommend which projects and practices to continue, change, or stop
Use Claude to build automations to allow teams to have broader and deeper impact
Minimum qualifications
Experience leading multiple complex technical programs that span organizations and involve engineering or research teams, from ambiguous goals through delivery
Strong program management skills, including program planning, milestone and dependency tracking, and risk management across many concurrent projects
Technical fluency sufficient to identify risks and challenge tradeoffs in how frontier AI models are trained, evaluated, and deployed
Working knowledge of AI safety and the main debates about how frontier AI should be developed and governed
A track record of delivering through senior leaders and teams who don't report to you, including when it meant changing how they work
Experience preparing decisions for executives, including framing options, making a recommendation, and recording the outcome
Sound judgment and discretion with confidential and sensitive information
Preferred qualifications
Experience at a frontier AI developer, a government AI institute, an independent evaluator, or an AI safety or governance research organization
Hands-on experience with frontier AI safety work, such as safety frameworks, safety cases, risk reports, model evaluations, or reviews of model training or deployment
Familiarity with how AI progress is measured, including compute, capability trends, and the use of AI to speed up AI research
Experience delivering programs that combine technical work with public policy, or that bring together experts from different organizations
Experience managing published commitments or high-visibility public releases
Experience building a program from zero and reshaping it as the strategy evolved
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic gives
independent external evaluators
access to our models, our people, and our safety practices so that they can assess risks, processes, and policies. We're hiring a Technical Program Manager to establish and deepen our partnerships with these external reviewers and embedded evaluators to support a thriving frontier evaluation ecosystem.
You'll be the main point of contact for our existing partners, deepening our support so that they can work effectively and produce high-quality, rigorous, independent publications. You'll separately broaden the portfolio of organizations we are working with, managing the funnel from first conversation through contracting, onboarding, and day-to-day access, culminating in published reports. You'll evolve our current time-intensive manual processes into a system that can support many evaluators at once, working with teams across Safety, Research, Security, Legal, People Services, IT, Policy, and Communications. Within six months, you should be able to take a new evaluator from contract negotiation to first published report with minimal involvement from senior leaders.
You'll need the technical depth to work out with researchers and engineers what access, tooling, and evidence an evaluation requires, and the judgment to resolve most questions quickly and escalate the few that need it, while balancing evaluators' need for access with Anthropic's requirements to protect its customers, its security, and its confidential information. We're looking for a generalist who can ship quickly and iteratively, and who earns trust on both sides.
Key responsibilities
Own the external evaluator program end to end, including our relationships with evaluator organizations and the pipeline of future partners
Take each evaluator from first conversation through scoping, contracting, onboarding, access, and review to a published report
Define the stages and tiers of working with evaluators, and develop information access policies that meet evaluators' needs while protecting security and confidential information
Drive evaluators' access and information requests to fast, well-documented decisions in partnership with Research, Security, Legal, and IT
Drive the technical design of evaluator access with Security, IT, and infrastructure teams, including permissions, environments, and monitoring, and close gaps between policy and technical controls without slowing evaluators down
Run the review process for evaluator reports against agreed timelines and redaction criteria, while protecting evaluators' ability to publish their own conclusions
Scope evaluations with researchers and engineers, turning evaluators' questions about training, monitoring, and alignment into concrete requirements for model access, data, tooling, and compute, and planning capacity for each new evaluator
Turn evaluators' technical findings into research and engineering work with owners and dates, and drive accountability for how Anthropic responds
Keep the company informed with regular updates on how the program is going, and clear guidance on how to work with evaluators
Collect feedback from evaluators and internal teams, run retrospectives, and iterate on policies and practices
Use Claude and work with engineering teams to build the tooling the program runs on, such as access provisioning, request tracking, and report review
Support a thriving ecosystem of evaluators by sharing what we learn about running independent evaluation well
Minimum qualifications
Experience leading complex technical programs with engineering or research teams, from ambiguous goals through delivery
Experience managing relationships with external organizations, including scoping work, navigating contracting, setting expectations, and resolving disagreements
Strong program management skills, including program planning, milestone and dependency tracking, and risk management across many concurrent workstreams
Technical fluency in how frontier AI models are trained, evaluated, and monitored, sufficient to define technical requirements, identify technical risks, and challenge tradeoffs with researchers and engineers
Sound judgment and discretion with confidential and sensitive information
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— Общение с пользователями в онлайн-чате.
— Помощь с регистрацией, аккаунтами и навигацией по платформе.
— Решение нестандартных ситуаций и передача сложных вопросов в профильные отделы.
— Фиксация обращений в CRM-системе.
Требования:
— Внимательность, ответственность и коммуникабельность.
— Быстрое обучение и умение работать в режиме многозадачности.
— Будет плюсом опыт работы в клиентской поддержке и в iGaming.
Условия:
— Полностью удалённый формат работы.
— График 2/2 с ночными сменами.
— Конкурентная зарплата и своевременные выплаты.
— Оплачиваемое обучение и поддержка наставника на старте.
— Возможности профессионального и карьерного роста.
— Работа в международной команде и комфортная рабочая атмосфера.
Задачи:
— Реализация стратегий Retention и Reactivation (удержание и возврат пользователей).
Требования:
— Опыт в Retention / CRM / Lifecycle Marketing от 3 лет.
— Обязательное условие (Must-have): актуальный опыт работы с платформой GR8 Tech.
Проект ориентирован на рынки LATAM (Аргентина, Чили, Колумбия, Мексика).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As Manager (Player & Coach) of the Solution Architect team, you will lead and mentor a team of Solution Architects who will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. Applying both hands-on technical ownership and managerial leadership, you will guide your team through the processes of owning discovery calls, demos, technical scoping and driving POCs through to execution as well as designing, deploying, and managing high performance, low latency AI applications on Baseten’s platform.
You will also partner with product, infrastructure, and other customer engineering teams to ensure that large language models (LLMs) and other generative AI systems deliver best-in-class performance, reliability, and cost efficiency in production environments.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Forward Deployed Engineering team:
- Forward Deployed Engineering on the frontier of AI https://www.baseten.co/blog/forward-deployed-engineering/
- The fastest, most accurate Whisper transcription https://www.baseten.co/blog/the-fastest-most-accurate-and-cost-efficient-whisper-transcription/
- Deploy production-ready model servers from Docker images https://www.baseten.co/blog/deploy-production-model-servers-from-docker-images/
- Deploy custom ComfyUI workflows as APIs https://www.baseten.co/blog/deploying-custom-comfyui-workflows-as-apis/
RESPONSIBILITIES
Leadership
- Lead, mentor, and grow a team of Solution Architects, providing guidance on technical direction, project execution, and professional development.
- Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization.
- Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives.
- Player-coach – While much of this role will be leading the team, you will also be expected to be a key driver on strategic product initiatives and customer engagements. The best managers derive credibility from being able to be hands-on when needed.
Team Management - Lead a team of Solution Architects who will:
- Partner with sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, VoiceAI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- 4+ years of professional Solution Architecture/Solutions Engineering experience, including 1+ year in a leadership or mentorship capacity.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
- Professional Software engineering experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
Are you the person who keeps a high-volume interview engine running smoothly? We're looking for a Manager, Recruiting Coordination to lead and grow our Recruiting Coordinator team across San Francisco and New York.
You'll own how coordination runs day to day: who supports which recruiters, the scheduling SLAs and support bar for every interview and onsite, and how the team scales as hiring grows. Our coordinators support multiple recruiters and hiring teams, handling a high volume of mostly technical interview loops. They partner with executive assistants on confidential roles, and support the opening of jobs and the building of interview plans for all roles. You'll make sure that pace stays sustainable for the team and smooth for every candidate. You'll also take on project work as a part of Recruiting Operations to improve how recruiting operations, and recruiting overall, runs at Baseten.
Take a look at this recent announcement to get a sense of how quickly Baseten is growing:
- Announcing our partnership with OpenAI https://www.baseten.co/blog/baseten-openai-partnership/
RESPONSIBILITIES
- Manage, coach, and develop a team of Recruiting Coordinators across San Francisco and New York, including 1:1s, goal setting, regular feedback, and performance conversations.
- Forecast coordinator headcount from scheduling volume and hiring plans. to hire, onboard, and grow coordinators: own the RC interview process, ramp new hires through a structured plan, and build career paths into senior RC, recruiting, or operations roles.
- Assign coordinators to support talent profiles and hiring teams, rebalance coverage as hiring volume grows, and monitor daily coverage so scheduling and onsites never drop.
- Partner with Recruiting Operations to turn coordinator, candidate, and interviewer pain points into automation and AI opportunities, and identify, build and lead process, reporting, and tooling projects to improve outcomes across the funnel.
- Define what the coordination team owns, maintain the RC handbook, and represent coordination in recruiting leadership discussions.
- Own the process for opening and publishing jobs, and keep interview plans, hiring teams, and scheduling data in our ATS accurate.
- Own the SLAs and service bar for all scheduling, and monitor interviewer load and availability rules, from screens and interview loops to debriefs, sell calls, and reference calls.
- Ensure every onsite in San Francisco and New York runs smoothly, including candidate travel and related budgets.
REQUIREMENTS
- 4+ years of experience in recruiting or recruiting operations, with 2+ years managing recruiting coordinators.
- Experience using scheduling and recruiting data and metrics to drive capacity, quality, and staffing decisions.
- Experience coordinating with executives and supporting confidential hiring processes.
- Experience hiring, onboarding, and developing coordinators.
NICE TO HAVE
- Coordination experience at a fast-growing tech company, ideally supporting technical interview loops.
- Experience leading a team across multiple offices, locally and globally.
- Experience managing contract or agency coordination support.
- Experience using AI and automation to remove routine coordination work.
- Exposure to recruiting operations or program management.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Задачи:
— Управление проектами разработки PWA-направления.
— Постановка и приоритизация задач, контроль сроков.
— Работа с бэклогом и Roadmap.
— Коммуникация со смежными командами.
Требования:
— Базовый опыт в роли PM / Coordinator / Team Lead (или сильная теоретическая база и практика).
— Понимание процессов разработки IT-продуктов.
— Инициативность и ориентация на результат.
Условия:
— Предусмотрен карьерный рост до Product Manager или Team Lead.
Задачи:
— генерировать гипотезы роста и самостоятельно тестировать каналы;
— оптимизировать воронку, сайт, презентации и рекламные бюджеты;
— ставить задачи SMM, продажам и дизайну, координировать запуски;
— вместе с отделом продаж оценивать качество лидов и вклад маркетинга в выручку.
Требования:
— опыт привлечения клиентов в B2B;
— практика с Meta Ads, TikTok Ads, Telegram Ads, посевами, YouTube и Threads;
— уверенная работа с CPL, CAC и конверсиями;
— использование ИИ для исследований, текстов и креативов;
— английский B2+.
Плюсом будет опыт в iGaming или fintech.
Условия:
— полностью удалённая работа, full-time;
— ставка + бонусы за KPI;
— прямой контакт с CEO и свобода тестирования гипотез;
— необходимые инструменты и сервисы оплачивает компания;
— рост дохода по результатам.
Location: Dubai, United Arab Emirates
Workplace: hybrid
Senior Product Manager - Internal Operations Experience
Reports to:
Group Product Manager (Core Platform & AI)
Location:
Dubai
Your Role
We are looking for an experienced Senior Product Manager to own the tools our own people use to keep Sokin and its clients safe, compliant and well served. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our
Senior Product Manager, Internal Operations Experience
Once a client is live, a great deal of Sokin's work happens behind the scenes: monitoring transactions, working alerts, answering client questions, resolving exceptions, reporting to regulators and partners, and learning from what clients tell us. The quality of the internal tools behind that work decides how safe, fast and scalable Sokin can be. We treat the people who use those tools as users in their own right.
You'll own the product for that internal experience: compliance and internal reporting, transaction monitoring, the support and operations console, client feedback management, and crypto compliance (screening, Travel Rule and wallet monitoring). Your task is to give analysts, support agents and operators one place to see what they need, decide quickly, and record why, so that they stop acting as the integration layer between systems and can focus on the work that needs judgement.
This is a new team and a senior role with a broad remit. You'll start on your own and, as the scope grows, we expect to add a Product Manager to your team. Your product boundary is clear: everything from the moment a client is live belongs to you, while the onboarding journey and the compliance analyst's onboarding case work belong to the Get Set Up & Build group, and you will work closely with them on the shared analyst view.
Your role as a
Senior Product Manager at Sokin:
Own the product strategy and roadmap for Sokin's internal operations experience, aligned to the Run Sokin objectives
Define the support and operations console as a single place to see the state of a client, a payment or a case, and to act on it
Own compliance and internal reporting, including the evidence regulators, banking partners and auditors ask for, and the ability to produce it quickly
Own transaction monitoring and continuous-monitoring alerts after go-live, including the quality of alerts and the time an analyst needs to decide on one
Own the crypto compliance tooling experience: transaction and wallet screening, Travel Rule information exchange and ongoing wallet monitoring, working with the stablecoin product owner
Build a client feedback management process and tool so that what clients tell us reaches Product with evidence attached
Run structured research with analysts, Support and Operations (shadowing, session harvests and data) to find where their jobs are least well served
Define and track metrics: time from alert to documented decision, systems visited per case, manual work per exception, escalations for information rather than action, and false positives per analyst day
Work from Sokin's Jobs to Be Done catalogue: describe the jobs Sokin's analysts, agents and operators hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Work with Platform Services on identity, permissions, approval rules and audit, and with the Data and Core Platform teams so that internal tools share one source of truth
We'd love to hear from you if:
You have 6+ years in product management, including experience building internal, operations, compliance or back-office tooling, ideally in payments, banking or another regulated industry
You understand compliance operations: transaction monitoring, sanctions and screening, case management, multi-jurisdictional regulatory reporting, and, ideally, crypto compliance and the Travel Rule
You can design for expert users: you enjoy shadowing, finding the workarounds people have invented and replacing them with something better
You're analytical and measure the effect of a tool in analyst minutes, error rates and cases cleared, not just features shipped
You're comfortable working with compliance, risk, legal and operations stakeholders, and can balance their needs with those of clients
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You have enough technical depth to work closely with engineers on integrations with third-party monitoring, screening and case platforms
You're curious about how AI can take on routine case work under human oversight
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
УдалённоUS (EST); Paris; France | Remote; US; Remote is possible between GMT-5 and GMT+2; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
УдалённоPoland; Romania; Bulgaria; Serbia; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking