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Location: Remote, KSA GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Remote- An overview of this role As a Professional Services Engineer at GitLab, you’ll work with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You’ll contribute to deployments ranging from single-node Omnibus installations to reference architectures built with infrastructure as code (IaC) and configuration as code (CaC), using established approaches and getting guidance on more complex designs. You’ll support migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. You’ll work closely with customers and GitLab’s Product and Engineering teams to resolve delivery questions and share feedback that can improve GitLab and our services. You’ll own assigned work, communicate progress clearly, and collaborate with Engagement Managers, Project Managers, and other engineers to deliver customer outcomes. Some examples of our projects • Supporting GitLab installations and reference architecture deployments using tools like Terraform and Ansible across major cloud providers.. • Contributing to migrations to GitLab SaaS or self-managed GitLab, and sharing customer feedback with GitLab’s Product and Engineering teams.. What you’ll do • Deliver assigned GitLab Professional Services work, including installation, migration, training, and advisory services across GitLab capabilities.. • Configure and support deployments ranging from single-node Omnibus installations to established reference architectures using IaC and CaC practices.. • Contribute to migration plans and carry out assigned activities to move customers from other systems to GitLab SaaS or self-managed GitLab.. • Work with Engagement Managers and Project Managers to understand customer goals, scope, and delivery expectations.. • Provide practical technical guidance within your area of experience, and ask for support on complex design decisions.. • Communicate progress, blockers, and next steps to customers and project stakeholders.. • Work with GitLab’s Product and Engineering teams to help resolve customer issues and share relevant feedback.. • Contribute ideas that help improve delivery consistency and reduce friction.. • Create clear implementation notes, handoff materials, and other engagement documentation.. What you’ll bring • Professional exposure to one or more IaC or CaC technologies, such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes.. • Experience with at least one major cloud provider, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.. • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.. • Familiarity with security and AI technologies, or the ability to build knowledge in these areas.. • Experience contributing to customer-facing technical work, such as installation, migration, training, or advisory services.. • Clear written and verbal English communication skills, including the ability to provide status updates and work effectively in a remote, largely asynchronous environment.. • A solution-oriented approach to investigating issues, explaining options, and following through on agreed actions.. • Strong organization and collaboration skills, including the ability to manage assigned work across customer engagements.. • Ability to work effectively in a fully remote organization, document decisions, collaborate across time zones, and work in ways consistent with GitLab’s values.. #LI-CM1 About the team Professional Services partners closely with Engagement Managers and Project Managers to deliver consistent customer outcomes. The team works with GitLab’s Product and Engineering teams to share customer feedback and improve GitLab. We collaborate remotely across regions and time zones, supporting customers with a wide range of architectures and deployment models while helping them succeed over time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

OpenAI is looking for a Data Scientist to lead statistical strategy and improve the core experimentation platform.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in French Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $17.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Urdu ( ur_pk ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Urdu speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Urdu Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Urdu ( ur_pk ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $17.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Hindi ( hi_in ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Hindi speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Hindi Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Hindi ( hi_in ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Belgrade, Serbia; Tbilisi, Georgia; Nicosia, Cyprus Workplace: remote AI Digital is looking for a Product Designer (UX/UI Designer) with a strong eye for detail and a passion for building cohesive digital experiences. This role will own and contribute to the development of a unified design system that serves as the foundation across our expanding product portfolio. You will work across both product and marketing teams, ensuring that everything we build feels consistent, intuitive, and part of the same digital ecosystem. You will be responsible for delivering high-quality UX/UI design across a variety of outputs — from design systems and product interfaces to supporting digital assets. This is a role for someone who is curious, structured, and excited by the challenge of bringing clarity and consistency to complex digital environments. Key Responsibilities Contribute to the creation, evolution, and maintenance of our design system, including components, variants, and patterns in Figma. Own UX/UI design tasks across our product ecosystem — from wireframes and user flows to high-fidelity designs and prototypes. Collaborate closely with cross-functional teams (product, marketing, design) to translate briefs into thoughtful design solutions. Ensure consistency across all digital touchpoints, aligning product and marketing experiences. Create product-related digital assets to support marketing and communication initiatives when needed. Participate in design reviews, sprints, and feedback sessions, sharing ideas and iterating based on input. Clearly communicate design decisions and present work in a structured and articulate way. Stay up to date with design trends, tools, and best practices, and bring new ideas into the team. 3–6 years of experience in UX/UI design (in-house, agency, or freelance). A strong portfolio demonstrating UX/UI work across digital products or interfaces (professional, academic, or personal projects). Education in a relevant field (digital design, interaction design, graphic design, or similar). Solid proficiency in Figma, including components, variants, and prototyping. Strong understanding of UX/UI principles and their application in product design. Experience with or strong understanding of design systems (creation, scaling, and maintenance). Strong attention to detail and commitment to high-quality design output. Excellent communication skills and ability to present and justify design decisions. Collaborative mindset with the ability to work across teams. Proactive and self-driven approach with a strong sense of ownership. Fluent English. Ability to remain calm under pressure and solve operational issues quickly. Nice-to-haves Experience working in cross-functional product + marketing environments. Familiarity with AI-powered tools or design workflows. Basic understanding of front-end constraints (HTML/CSS principles). Experience contributing to scalable product ecosystems or multi-product environments. Familiarity with tools such as Asana, Google Workspace, or similar project management tools, AI stack savvy usage (Claude, ChatGPT, Gemini, Midjourney, or similar etc.).

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Our Sales Development organization is at the heart of Fin’s growth, serving as both our revenue engine and our talent pipeline. We identify and engage new customers across every segment, from Small Business to Enterprise, throughout EMEA, guiding them through the early stages of the sales process. The team is also the foundation for future careers across our Go-to-Market organization. At Fin, we’re customer-obsessed. We help businesses deliver exceptional customer experiences by combining the best of human expertise and AI, and we bring that same mindset to how we sell: working hard, working smart, and using data and innovation to keep raising the bar. As Sales Development Manager, you’ll shape the next generation of sales talent, influence how we scale across EMEA, and play a central role in building one of the industry’s leading AI-powered Sales Development organizations. If you love seeing people grow, and you’re excited by what AI makes possible in sales, this is a role where you’ll have real impact. What will I be doing? We’re hiring a Sales Development Manager, EMEA to develop our team of Inbound SDRs supporting the GTM Sales organization across the region. You’ll build, coach, and develop a high-performing team that turns inbound interest into qualified, high-quality pipeline. We are looking for a leader with proven sales experience and a strong curiosity for AI technologies, someone who can thrive in a complex and rapidly evolving environment. You will be responsible for hiring, onboarding, and coaching SDRs, establishing repeatable processes that generate high-quality pipeline and revenue, and fostering a collaborative and high-performance culture. Collaboration will be at the heart of your success. You will work closely with sales executives, marketing, and operations to craft and execute tailored strategies that move the business forward. By taking a data-centric approach to decision-making, you will ensure accurate forecasting, effective team management, and a healthy pipeline that empowers our sales teams to succeed. What skills do I need? People management experience in SaaS (2+ years preferred), with a passion for mentoring and developing others. 2+ years of B2B software closing experience with a consistent track record of achieving quota. Experience with inbound teams that engage prospects through a personalized, multi-channel, value-led approach. Excellent analytical skills: you’re comfortable interpreting metrics and turning them into insight and action. Strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency. A track record of navigating complex internal ecosystems and building strong cross-functional partnerships. Ability to translate market feedback and customer insights into input for the broader GTM organization. Ability to thrive in a fast-paced, dynamic environment with flexibility and agility. AI fluency and a passion for applying emerging technology to sales. We know that not everyone will tick every box. If this role excites you and you bring most of what’s listed here, we’d love to hear from you. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in German Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking a Senior Technical Program Manager on a contract basis to support engineering teams in Foundational Systems and Experiences Engineering (FSEE). You will work with application developers, quality engineering developers, release managers, framework engineers, and other partners across teams and regions. You will turn technical goals into coordinated plans, keep decisions and dependencies moving, and improve the predictability of delivery and release management. This is a senior individual contributor role with hands-on ownership of complex, cross-team programs. Responsibilities Own programs across internal tooling and framework teams from initiation through delivery, with clear scope, priorities, milestones, outcomes, and accountable owners. Translate developer, quality engineering, and release management needs into technical requirements and execution plans with engineering partners. Support development team release management processes by aligning schedules, decisions, risks, and handoffs across participating teams. Drive prioritization and decisions that balance developer impact, technical constraints, capacity, and delivery timing. Identify risks early, lead mitigation, and escalate issues with clear options and trade-offs. Facilitate Scrum ceremonies and adapt Agile practices to help teams plan, execute, and improve their work. Communicate program health, progress, risks, and decisions to technical partners and senior leaders across regions. Improve processes and tools that reduce manual coordination and make application onboarding and release more predictable. Complete an orderly transition with documented decisions, remaining risks, and clear ownership for ongoing work. Required qualifications 5–7+ years of technical program management, program management, or closely related experience, with demonstrated ownership of complex, interdependent software programs. Prior hands-on Scrum Master experience and a strong understanding of Agile ceremonies and team execution. A background in software development or quality engineering, with practical understanding of system design, testing, and delivery workflows. Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs across the software development lifecycle. Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies. Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority. Strong written and verbal communication with technical and nontechnical audiences, including senior leadership. A record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff. Preferred qualifications A bachelor's degree in a technical field or equivalent practical experience. Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows. Experience supporting release management processes and CI/CD gating across multiple systems. Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams. Experience improving program management practices, tooling, reliability, or delivery efficiency. What success looks like The internal development teams have clear plans and decisions, with risks and dependencies addressed early. Application developers, quality engineering developers, and release managers spend less time on manual coordination and have a clearer view of application status and next steps. The development team's release management process has dependable milestones, readiness criteria, communication, and ownership across teams. Stakeholders trust the program's reporting and decision process, even when priorities or technical constraints change. Teams retain useful improvements to their delivery practices and a complete handoff for ongoing work. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $72.08 — $108.15 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking a Senior Software Developer on a contract basis for an internal tooling team in Foundational Systems and Experiences Engineering (FSEE). We build tools that help internal development teams onboard, manage, and observe their application releases. Our goal is to reduce manual effort for application developers, quality engineering developers, and release managers while giving them a clearer view of application status and next steps. You will work directly with these users, from discovery and design through implementation, production support, and handoff. This is a hands-on full stack role for someone who enjoys making capable systems feel simple to use. Responsibilities Design, build, test, and maintain the centralized portal and supporting services that internal console development teams use to onboard new applications. Work with application developers, quality engineering developers, and partner teams to understand onboarding and development pain points, validate designs, and prioritize useful improvements. Create clear, accessible interfaces that show application status, required actions, and relevant signals from connected systems. Build secure, reliable backend services and APIs that integrate with systems involved in application onboarding and development workflows. Collect and track signals from those systems, then implement dependable checks that can be used as gates in CI/CD pipelines. Automate repetitive steps and surface actionable information to reduce manual coordination and errors. Add appropriate tests, logging, monitoring, and documentation; diagnose issues and improve performance and reliability in production. Make pragmatic architecture and implementation decisions, explain trade-offs, and contribute to code reviews and shared engineering practices. Complete an orderly transition with maintainable code, user guidance, operational documentation, and clear ownership for ongoing work. Required qualifications 5+ years of professional software engineering experience, or equivalent evidence of designing, shipping, and supporting production web applications. Strong JavaScript/TypeScript skills and experience with a modern frontend framework such as React, Vue, or Angular. Experience building backend services in Node.js, Python, or a comparable language, including REST or GraphQL APIs. Experience with relational or document databases, data modeling, and integrating multiple systems. Understanding of CI/CD pipelines and experience building or integrating automated checks into development workflows. Working knowledge of authentication, authorization, automated testing, and practical security and reliability practices for internal applications. Strong problem-solving and communication skills, with experience collaborating across engineering and other partner teams and documenting technical work clearly. Preferred qualifications Experience building developer-focused tools, internal platforms, self-service workflows, or applications for technical users. Experience with containers, cloud services, or deployment automation relevant to operating internal applications. Experience designing automated gates from signals produced by multiple systems. Experience improving accessibility, usability, observability, or performance in internal products. Curiosity about AI-assisted development and where it can responsibly improve engineering workflows and tool usability. What success looks like Internal development teams can onboard new applications through the centralized portal with fewer manual steps. Signals from connected systems are visible and reliable enough to support the agreed CI/CD gates, with clear handling for missing or inconsistent data. The delivered tools are secure, usable, tested, and observable. Users and partner teams have clear documentation and a way to provide feedback. The owning team has maintainable code, recorded decisions, and a complete handoff for ongoing work. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $75.04 — $112.60 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Mexico About Improvado Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission. Your Impact As an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. You’ll use AI as a core part of how you investigate, learn, communicate, and improve your work—while applying your own judgment and taking responsibility for the results. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution. What You´ll Do Work AI-First: Use AI throughout your workflow to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions. Verify outputs, protect sensitive information, and take ownership of the final result. Solve Complex Data Challenges: Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations. Engage & Empower Customers: Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building moments. Drive Product Excellence: Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions. Become a Platform Expert: Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutions. Build Knowledge: Document recurring cases to streamline future troubleshooting. What You Bring AI-First Mindset and Skills (Most Important): You proactively use AI to solve problems, learn unfamiliar concepts, and improve the quality and speed of your work. You know how to give AI clear context, ask effective questions, iterate, and critically verify its output rather than accepting it at face value. You’re curious, adaptable, and accountable for your decisions, and you handle sensitive information responsibly. Technical Proficiency: SQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plus. Customer-First Mindset: Passion for translating technical details into clear, empathetic solutions. Collaborative Spirit: Thrive in cross-functional teams and fast-paced environments. Fluent English: Communicate complex ideas clearly to global clients. How hiring process looks like Homework assignment (very light, less than 30 minutes) HR interview with two live SQL tasks Final interview with the hiring manager Why Improvado Work Flexibly: Remote-first culture with asynchronous collaboration and results-driven hours. Shape the Future: Work directly with enterprise clients and influence a product used by industry leaders. Generous Time Off: 20 working days PTO + US holidays Vibrant Culture Ready to Untangle Data & Empower Marketers? If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together.

Location: Intellias Meet your recruiter Diana Meneses diana.meneses@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Python Engineer Senior United States Remote APPLY NOW REFER A FRIEND We are looking for a Senior Interoperability Engineer to build and scale healthcare integrations for a Digital Health platform connecting providers, payers, clinical systems, and external healthcare networks. This is a hands-on engineering role focused on Python, Kafka, high-scale APIs, healthcare interoperability, and secure data exchange. What project we have for you The platform connects healthcare data from multiple clinical and administrative systems and makes it available through secure, standards-based APIs. The Interoperability domain is responsible for building and operating integrations with external healthcare systems, processing high-volume data exchange, and providing reliable APIs consumed by internal products and partners. The engineering environment is based on Python, event-driven architecture, Kafka, REST/FHIR APIs, OAuth-based security, and cloud-native services. What you will do Design and develop scalable healthcare interoperability services and APIs . Build event-driven integrations using Python and Kafka . Implement and support FHIR-based healthcare data exchange. Develop secure APIs using OAuth 2.0/OIDC and JWT . Integrate external healthcare systems, data providers, and partner APIs. Implement data validation, transformation, mapping, and error-handling logic required for interoperability workflows. Troubleshoot complex integration, authentication, and distributed-system issues. Improve API performance, scalability, reliability, and observability. Build automated tests covering API behavior and integration scenarios. Participate in architecture discussions, code reviews, and engineering standards. What you need for this Requirements: 5+ years of professional backend or integration engineering experience. Strong hands-on experience with Python in production environments. Experience designing and operating high-scale REST APIs and backend services . Strong experience with Kafka or comparable event-streaming technologies. Solid understanding of distributed and event-driven architectures . Strong experience with API authentication and authorization, including OAuth 2.0, OIDC, and JWT . Experience integrating external systems and APIs in complex enterprise environments. Hands-on experience with FHIR or healthcare interoperability APIs . Strong understanding of API reliability, error handling, retries, idempotency, and observability. Experience with SQL and/or NoSQL databases. Experience with Docker, cloud-native environments, and CI/CD. Strong troubleshooting and production problem-solving skills. Nice to Have: Experience with FHIR R4, SMART on FHIR, US Core, or USCDI . Knowledge of HL7 v2 or CDA/C-CDA . Experience integrating EHR/EMR, payer, HIE/HIN, pharmacy, or laboratory systems. Experience with Patient Access APIs, Bulk FHIR, or CMS interoperability requirements . Experience with Kubernetes and AWS. Healthcare or Digital Health domain experience. Experience using AI-assisted engineering tools in day-to-day software development. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Healthcare Kafka Python

Location: Intellias Meet your recruiter Diana Meneses diana.meneses@intellias.com https://www.linkedin.com... Vacancy details Information Security Security Engineer Senior United States Remote APPLY NOW REFER A FRIEND Dive deep into Digital! For 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future! What project we have for you The Application Security Engineer maintains independence from the development teams, reporting to our Cybersecurity Business Analyst, but would spend most of their time working with the Dev and DevOps teams. Their focus would be: Implementing and configuring SAST (static application security testing) and DAST (dynamic application security testing) across our web properties, including TOA, APIs, AFB, and the Project One stack. Integrating security checks into our CI/CD pipelines. Working with the teams to ensure secrets are handled securely and building rotation practices in line with our policies and standards. Helping teams understand, prioritize, and remediate the findings these tools produce. What you will do Select, deploy, and tune SAST tooling across our repositories, integrating scans into pull requests and CI/CD pipelines with practical quality gates. Implement and operate DAST scanning against our web applications and APIs in staging and production-like environments. Add software composition analysis and dependency scanning to track vulnerable open-source components. Reduce false positives and alert fatigue through rule tuning, baselining, and severity thresholds so developers trust the results and act on them. Recommend and implement secrets management solutions and practices that align with our existing policies and standards for storing, distributing, rotating, and auditing secrets. Deploy secret scanning in repositories, commit hooks, and pipelines to catch hardcoded credentials before they ship, and partner with DevOps to remove long-lived credentials from pipelines, configurations, and infrastructure-as-code. Lead the response when secrets are exposed: revoke, rotate, assess impact, and fix the root cause. Triage findings from scanners, penetration tests, external reports, and internal reviews, prioritizing by exploitability, exposure, and business impact rather than raw severity scores. Work directly with developers and DevOps engineers to understand root causes, propose practical fixes, and agree on realistic remediation timelines. Track findings to closure in the teams’ existing workflow tools, and define and enforce remediation SLAs by severity. Identify recurring vulnerability patterns and address them at the source through shared libraries, secure defaults, and pipeline guardrails. Perform manual code reviews and targeted security testing on high-risk features such as authentication, file uploads, and APIs. Provide clear, actionable remediation guidance with code-level examples, and contribute to secure coding standards aligned to OWASP Top 10 and ASVS. Participate in design and architecture discussions to provide security input and threat modeling for new features and services. Build the roadmap, processes, and tooling strategy for a new application security function, including build-versus-buy recommendations and vendor evaluations. Define and report application security metrics to security leadership, such as scan coverage, mean time to remediate, and open critical and high findings. Support audit and compliance requirements related to secure development, and contribute to incident response for application-layer security events. What you need for this Required Qualifications: BA/BS in Computer Science, Information Technology, Cybersecurity, or a related field, with 5+ years of experience in application security, product security, or a security-focused engineering role, or equivalent practical experience. Hands-on experience deploying and operating SAST and DAST tools in CI/CD pipelines, including tuning them for accuracy. Experience implementing secrets management and secret scanning in a production environment. Strong knowledge of web application vulnerabilities (OWASP Top 10, CWE Top 25) and how to remediate them in code. Working knowledge of authentication and identity management workflows and protocols (e.g., SAML, OAuth 2.0, OpenID Connect, SSO, session management) and the common security flaws in how they are implemented. Ability to read and review code in at least one modern language (e.g., Python, JavaScript/TypeScript, Java, C#, Go). Working knowledge of CI/CD platforms (e.g., GitHub Actions, GitLab CI, Jenkins) and DevOps practices. Demonstrated experience working with developers to fix security issues, not just report them. Preferred Qualifications: Experience building or significantly maturing an application security program from scratch. Experience with threat modeling methodologies such as STRIDE or PASTA. Experience with cloud and container security (e.g., Microsoft Azure, AWS, or GCP; Docker and Kubernetes). Experience with infrastructure-as-code security scanning and API security testing. Experience evaluating security tooling, including build-versus-buy decisions. Familiarity with security compliance frameworks such as SOC 2, and with supply chain security concepts such as SBOMs and SLSA. Relevant certifications such as GWAPT, OSWE, CSSLP, or equivalent. Skills & Competencies: Strong systems thinking, with the ability to embed security controls into engineering workflows without slowing teams down. Sound judgment to prioritize findings based on real risk and to explain trade-offs to both engineers and leadership. Excellent written and verbal communication, with the ability to produce clear, actionable remediation guidance and documentation. Collaborative, pragmatic approach to influencing teams without direct authority. Ability to move effectively between hands-on technical work and program-level planning. Ability to work independently and drive initiatives through ambiguity in a function that is new to the organization. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: US - United States Employer Website Full Stack Engineer (Scopely, Inc.; Culver City, CA): Work closely with a small cross functional team to deliver world class content to our game players. Implement new game mechanics and unit tests using Unity and C#. Ensure technical performance is outstanding throughout development. Collaborate and communicate with multifunctional departments including game design and quality assurance. Participate in a strong engineering team/culture. Telecommuting permitted in the U.S. pursuant to company policy. Minimum requirements: Bachelor’s degree or foreign equivalent in Computer Science or related field. Two (2) years of experience as a Software Engineer, Computer Engineer, or related occupation. Must have experience with the following: working in a collaborative software development environment utilizing agile methodologies, source control, and code review processes; utilizing data structures, multithreading/concurrency, object-oriented design patterns, and algorithm design and optimization; designing and maintaining scalable game framework architecture with emphasis on long-term maintainability and API design; mobile networking architecture; troubleshooting and resolving complex technical issues in large-scale distributed systems; and incorporating user feedback into application improvements and feature development. Salary: $136,990.00 to $150,689.00 per year APPLY NOW GH link: https://job-boards.greenhouse.io/scopely/jobs/5476480008?gh_jid=5476480008 Job Req ID: 00094705 To Apply: Any interested applicant may click on the APPLY NOW button above to apply for this position, or email your resume to employment@scopely.com For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $136,990 — $150,689 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: San Francisco; Washington, D.C.; New York Engagement: Contractor Reporting to: Academy Partnerships Lead Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams. About the Team OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving. ABOUT THE ROLE We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable. This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery. IN THIS ROLE, YOU WILL: - Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up. - Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation. - Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort. - Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners. - Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants. - Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit. - Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support. - Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation. - Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps. - Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter. - Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking. - Notice missing information and conflicting records, and follow through until they are resolved. - Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information. - Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving. - Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency. - Can prioritize across recurring operations and event deadlines and make capacity constraints visible early. - Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com is actively looking for an enthusiastic and talented Strategic Accounts, Senior Business Developer to join us as we accelerate our Enterprise development of Global Accounts from our offices in London. This is a fantastic opportunity to play a fundamental role in our rapid growth as we revolutionise merchant experience and continue to set ourselves apart from the rest when managing our largest and most strategic accounts worldwide. If you are a motivated and focused individual, with high attention to detail and a relentless drive for growth and excellence, this is the role for you. We are looking for a self-starter who thrives in a fast-paced and competitive environment and is excited about joining us at this pivotal point in our journey. This role will be part of our Strategic Accounts team and sits within our Commercial department. You will have the opportunity to work cross-functionally with teams across Sales, Enablement, Product, Marketing, Solutions Engineering and more. The ideal candidate approaches enterprise business development and intelligence in an analytical manner, is data-driven, and is a creative problem-solver   What you will do: - Develop and own the strategic account plans and end-to-end deal progression strategy for a portfolio of key prospects in collaboration with Enterprise Sales Representatives. - Serve as the internal Methodology expert and trusted advisor on the key strategic accounts, including their industry, market trends, and critical business challenges. - Conduct in-depth market and account analysis (organisational structure, strategic priorities, competitive landscape) to generate actionable insights that accelerate sales cycles and inform business strategy. - Proactively leverage AI-driven systems (e.g., Salesforce, 6Sense, proprietary tools) and advanced analytics to optimise lead generation, strategic planning, and pipeline accuracy. - Work closely with Sales in nurturing, developing, and deepening relationships with existing and prospective merchants. - Influence cross-functional teams of stakeholders (including Product, Solutions Engineering, and Legal) to ensure an aligned team effort when dealing and onboarding with key merchants. - Assist senior leadership in shaping tailored solutions and product offerings for each merchant. - Collaborate daily with our engagement team to ensure a strong understanding and alignment across the entire sales cycle.   About You: - Relevant experience in Enterprise Sales Development, Strategic Account Management, or Consultative B2B Sales, preferably in payments, fintech, banking, or financial services. - Proven ability to build and sustain deep, multi-threaded relationships with multiple stakeholders up to the C-suite level within a large enterprise environment. - Demonstrated analytical and problem-solving skills, with experience using data/CRM (e.g., Salesforce) for account mapping, opportunity identification, and accurate forecasting. - Exceptional written and verbal communication and presentation skills, with the ability to articulate complex financial/technical value propositions to senior stakeholders. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Eager to understand and navigate long sales cycles. - Commercially minded and possesses a deep understanding of issues large accounts are facing. - AI savvy user of enterprise tools and technologies. - Fluent in English (other languages are a plus) Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/