Location: Lithuania (Remote); Poland (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
WHAT YOU’LL DELIVER
- Translate content between Polish and Lithuanian while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
QUALIFICATIONS
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Estonia (Remote); Poland (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
WHAT YOU’LL DELIVER
- Translate content between Polish and Estonian while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
QUALIFICATIONS
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is building and securing data center capacity at an unprecedented pace, and the power and cooling equipment that goes into those sites — switchgear, UPS, generators, transformers, busway, chillers, CDUs, air handlers, pumps and piping skids — is long-lead, high-value, and unforgiving of defects. A single nonconformance discovered at site can cost weeks of schedule.
We're hiring a Manufacturing Quality Engineer to own quality at the source: inside our OEMs' and integrators' factories. You will qualify suppliers, define acceptance criteria, witness factory acceptance tests, drive corrective action to closure, and make sure equipment leaves the factory complete, conforming, documented, and ready to install. You are the person who catches the problem in Ohio before it becomes a problem in Texas.
This is a hands-on individual-contributor role on the Compute DC Infrastructure team, partnering daily with Electrical and Mechanical Engineering, Strategic Sourcing, Construction, and Commissioning. It is not a supplier-relationship-management role and not a people-management role — the emphasis is technical quality engineering at manufacturing facilities.
What You'll Do
Supplier qualification and readiness
Lead quality qualification of new and existing suppliers of power and cooling equipment, including on-site process audits, capability assessments, and manufacturing readiness reviews (MRRs) ahead of production release.
Translate Anthropic engineering specifications into supplier-facing quality requirements: inspection and test plans (ITPs), acceptance criteria, witness/hold points, and documentation deliverables.
Partner with Strategic Sourcing to embed quality requirements, Supplier Quality Agreements, and FAT/documentation expectations into RFPs and contracts.
Factory acceptance and in-process quality
Plan, witness, and sign off factory acceptance tests (FATs) for electrical gear (switchgear, UPS, transformers, gensets, busway, PDUs) and mechanical systems (chillers, CDUs, CRAH/fan walls, dry coolers, pumps, piping skids), including functional, performance, and integrated-system testing.
Conduct in-process and pre-shipment inspections at supplier facilities; verify build-to-print conformance, workmanship, labeling, and traceability.
Review and approve supplier test reports, quality data packages, and turnover documentation; ensure equipment ships complete and installation-ready.
Nonconformance and corrective action
Own the nonconformance (NCR) and deviation process for factory-found issues; lead containment, disposition, and root-cause analysis using 8D, 5-Why, FMEA, and fault-tree methods.
Drive supplier corrective and preventive actions (CAPA) to verified closure with measurable, sustained improvement.
Investigate field-reported defects that trace back to manufacturing, and feed lessons learned into supplier requirements, ITPs, and future RFPs.
Metrics and continuous improvement
Define and track supplier quality KPIs — first-pass FAT yield, defect rate, NCR aging, on-time documentation, supplier scorecards — and report them in quarterly supplier business reviews.
Apply SPC and statistical analysis to supplier process data to identify systemic risk before it reaches a FAT.
Help build the quality framework for a rapidly scaling, multi-supplier, multi-region equipment pipeline — templates, checklists, audit standards, and the operating rhythm around them.
Who You Are
6–10+ years of quality engineering, manufacturing quality, or supplier quality experience in electrical or mechanical equipment manufacturing, mission-critical infrastructure, or a comparable regulated/high-consequence industry.
Hands-on experience with at least one side of the data center equipment stack — medium/low-voltage switchgear, UPS, generators, transformers, busway, or chillers, CDUs, air handlers, pumps — and the curiosity to come up to speed fast on the other.
Proven record planning and witnessing FATs and conducting supplier audits, with the judgment to know when to hold a shipment and when to accept with deviation.
Deep fluency in structured problem-solving and quality tools: 8D, RCA, FMEA, SPC, control plans, PPAP or equivalent.
Able to read electrical one-lines, P&IDs, and mechanical drawings and check a build against them.
Strong technical writing — you produce ITPs, audit reports, and NCR packages that stand on their own.
Comfortable operating with high autonomy and ambiguity, and communicating clearly to engineers, suppliers, and leadership.
Bachelor's degree in Electrical, Mechanical, Manufacturing, or Industrial Engineering, or equivalent experience.
Nice to Have
Experience with hyperscale or AI data center equipment supply chains, or with OFCI (owner-furnished, contractor-installed) delivery models.
Familiarity with liquid-cooling systems (CDUs, manifolds, quick disconnects) and the cleanliness, pressure, and leak-test regimes they require.
Working knowledge of relevant standards: UL 891/1558/1778, IEEE C37, NEMA, AHRI 550/590, ASHRAE 90.4, ASME B31.x, ISO 9001 auditing.
ASQ CQE/CQA, Six Sigma Green/Black Belt, or lead-auditor certification.
Experience standing up a supplier quality function or QMS from a small base.
Proficiency with QMS/ERP platforms and data tools (SQL, Power BI, or similar).
Logistics
Location: [San Francisco / hybrid — or remote US with hub access?]
Travel: [40–60%] to supplier and integrator factories across the US and [internationally], with occasional visits to active construction sites.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Tax team is hiring a Tax Director to own the company's global income tax provision and US income tax compliance function. This is a core operational leadership role: you will run the quarterly and annual ASC 740 close, manage the co-sourced compliance program, and build the processes, controls, and team that keep both scaling with the company.
What makes this seat unusual is what flows through it. Anthropic is deploying capital into compute and data center infrastructure at a scale and pace with few precedents, alongside an active program of acquisitions, joint ventures, and strategic investments — and every one of those transactions lands in the provision and the returns. We prefer candidates who bring familiarity and hands-on experience with complex M&A and infrastructure transactions on top of the core provision and compliance skill set: someone who can own the tax purchase price allocation workpapers, write the technical memo on a novel financing or lease structure, and then carry that answer correctly through the ASC 740 close and into the compliance workstream.
Key responsibilities
Own the quarterly and annual worldwide income tax provision: current and deferred computations, effective tax rate reconciliation, deferred tax inventory and valuation allowance assessments, stock-based compensation, uncertain tax positions, and return-to-provision true-ups
Own the tax journal entries, account reconciliations, income tax footnote and disclosures, and the supporting workpapers and SOX controls; manage the financial statement audit relationship with our Big 4 auditors
Coordinate the international components of the provision with the team and outside advisors, and drive continuous improvement in close speed and quality
Manage the US federal and state income tax compliance program, working with our co-sourced Big 4 providers: returns, estimated payments and extensions, elections and disclosures, and the compliance calendar
Own cash tax forecasting and support tax authority notices, examinations, and audit defense
Drive automation and tax technology adoption across the provision and compliance processes, including AI tooling
Own tax purchase price allocation workpapers for acquisitions: taxable vs. nontaxable characterization, ASC 805 opening balance sheet deferred taxes, goodwill component analysis, and reconciliation to the tax basis balance sheet — plus tax diligence, structuring, and integration (reorganization qualification, equity compensation in deals, Section 382, transaction costs, stub period returns)
Analyze data center and compute infrastructure arrangements — lease classification, sale-leasebacks, Section 467 rent schedules, build-out cost recovery — and the financing structures around them: debt vs. equity characterization, prepayments, vendor financing, warrants and equity instruments in commercial agreements, and joint venture formations and buyouts
Prepare and review technical memos documenting positions for auditors and leadership, and model the cash tax and effective tax rate consequences of proposed structures for Corp Dev, Finance, and Legal while deals are being negotiated
Mentor and develop tax team members and help build the function as the company grows
Manage outside advisors on opinions, studies, and valuations, and own those budgets and relationships
Minimum qualifications
Have substantial experience managing a corporate tax function in the multinational software and technology industry, including hands-on experience running the income tax provision and compliance processes, with a combination of Big 4 public accounting and in-house tax department experience
Have owned the full ASC 740 provision cycle at a multinational company — not just reviewed pieces of it — including deferred taxes, valuation allowance judgments, uncertain tax positions, footnote and disclosures, SOX controls, and auditor management
Have managed a US federal and state income tax compliance program at scale, including co-sourced arrangements with Big 4 providers
Bring familiarity and hands-on experience with complex M&A transactions — tax purchase price allocations, ASC 805 opening balance sheet accounting, diligence and structuring — and ideally experience with infrastructure leases, build-outs, and the financing arrangements behind them
Write clear, well-organized technical memos that hold up with Big 4 auditors, and can explain the same issue in plain terms to non-tax partners
Hold a CPA; a Master's in Taxation or LLM is a plus
Thrive on novel fact patterns and ambiguity, and default to building the workpaper and writing the position down rather than waiting for a template
Preferred qualifications
Familiarity and experience with data center or similar capital-intensive infrastructure transactions — hyperscaler-scale compute, energy, or telecom deals, project finance, or joint venture structures
Experience analyzing warrants, convertible instruments, or other equity components embedded in commercial and supply agreements, and debt-equity analysis for intercompany and third-party financing
An interest in applying AI tools to tax workflows
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mexico
We are looking for a highly skilled and motivated
Middle+/Senior Product Analyst
to lead the analytics function within our
Customer Care Team
.
The Customer Сare agent workspace built on the CRM Platform for handling requests and resolving customer issues. It provides case management, step-by-step procedures and automations that reduce handling time and errors. The agent workspace connects to Telephony and Chat for omnichannel service, and to core banking systems to execute actions safely. It enhances compliance through standardized flows, role-based access, and complete interaction logs.
Challenges that await you:
Detect anomalies in contact volume and drive them down to root causes — from one-off incidents to systemic product issues
Develop the contact topic and trigger detection system: set up and improve labeling processes, apply ML/NLP approaches for automated classification
Form and prioritize hypotheses for reducing contact rate, run and analyze A/B tests (onboarding, screens, features), and turn results into product decisions
Build a support quality assessment framework: a consolidated "traffic light" across key metrics with transparent methodology and regular review with the team
Communicate findings to product and operations stakeholders and influence the change backlog
What makes you a great fit:
A mathematical or technical degree from a top university such as MSU, MIPT, HSE, MSTU, MEPhI, or NSE
Strong knowledge of mathematical statistics, probability theory, and systematic thinking
Experience in hypothesis testing and validation
Advanced SQL and Python
Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights
Ability to understand business objectives and translate them into analytical tasks
Experience in building analytical infrastructure and team processes
Excellent communication skills
English proficiency at B1+ level or higher for effective collaboration with an international team
Our ways of working:
Innovative Spirit:
a team from the best technical universities
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to our hub in
Mexico
with assistance for the employee and their family
Flexible work
from our office
Healthcare
Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
Annual leave and paid sick leave as per applicable policies
Location: Annapolis, MD
Position Objective:
Overall responsibility for scheduling surgical/procedural patients’ surgical/procedural procedures achieving 98% accuracy rate.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Communicates professionally with physicians, physicians' office staff and co-workers providing excellent customer service skills and works collaboratively with a variety of individuals.
Create and schedule patients for surgical /procedural procedures in the appropriate Scheduling module. As needed prints daily OR schedule for the following day as well as weekend schedule.
Answers all incoming phone calls with proper greeting 100% of the time. Continuously checks department and individual voicemail throughout the day returning phone messages promptly.
Responds to department emails as assigned in department rotation.
Rearranges cases upon request of physicians or physicians' staff and/charge nurse of HP OR, ESP OR, Endoscopy, Interventional Radiology and Cardiac Cath lab.
Educational/Experience Requirements:
High School Diploma or equivalent
Two years of related work experience with knowledge of medical terminology and anatomy is required
Required License/Certifications:
None
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$19
—
$24.93 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Amsterdam
Build with us
Businesses deserve better than finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow with their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
You'll be based out of the Amsterdam office, with coverage mainly across the Netherlands and Belgium. You'll be building and closing relationships with SaaS and platform companies across the Benelux. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded financial service solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.
Software platforms are part of Mollie's future commercial strategy. One platform partnership can open the door to all of that platform's customers, so the work you do here has outsized impact. You'll combine outbound hunting with closing inbound opportunities, and stay close to each deal through integration and go live, until handover to the partner growth team.
What you'll ship
- Own the Technology Partnerships acquisition strategy across the Benelux, identifying, prioritising and engaging the software platforms that will shape Mollie's future growth.
- Build and drive a high-quality pipeline of strategic partnership opportunities from initial outreach through to signed partnership and successful launch.
- Take full responsibility for guiding partnership prospects from first contact through to being a live, ramped up partner, building long term relationships with C-Level.
- Negotiate rates and payment method fees with each partner after signing, and support their technical integration through to go live.
- Build a co-marketing plan with each partner and confirm five live customers and achievement of projected volume before handover to the partner growth team.
- Represent Mollie at industry events across Europe, in order to expand Mollie's positioning as a leader in the embedded payments space.
What you will bring
- Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals.
- Fluency in Dutch and English.
- Experience working in a fast-growing company environment.
- Comfort managing complex sales cycles of 7 to 9 months, involving multiple stakeholders on the partner side.
- Proven track record in selling SaaS software, with advanced skills in forecasting and reporting towards senior leadership.
- Strong negotiation skills and the ability to build trust-based relationships and navigate difficult conversations to a mutually beneficial outcome.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Remote USA
Workplace: remote
ABOUT YOU
You are a technical product manager who owns what a model optimises for, not just the roadmap around it. You have real depth in recommendation and ranking systems, and you will own the recommendation engine behind the Xsolla Advertising Products: the ranking that decides which offers millions of players see, and in what order.
You hold the bar high for how decisions get made. You can read a readout and say plainly what it does and does not support. You connect model performance to revenue without overclaiming, and you bring a low-ego, people-first approach to work that spans ML, analytics, ads operations, and commercial teams.
If you are excited about using ML to build building the next generation of advertising, rewards and loyalty programs for mobile apps and games we want to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Own the recommendation engine as a product: ranking, relevance, and the model roadmap. Ranking quality is the product.
Set the objective the ranker optimises for, the constraints it works inside, and the guardrails and kill conditions that bound it. The target is eCPM today; what comes next is your call.
Own the metric definitions the whole team measures against, and settle the definitional questions that change the answer: gross against publisher-side RPU, app-load against impression-user denominators, mean of daily values against window totals.
Collaborate with on ML frameworks, experiment design, hold-outs, including pre-registered decision rules, power calculations, sample-ratio-mismatch checks, A/A validation, multiplicity correction, and named rollback triggers.
Collaborate with DS on readouts to evaluate model performace and readouts to business stakeholders readout: what the model did, what it cost, and what happens next.
Contribute the ranking perspective to the wider ads roadmap, including the seams where pricing, identity, and event telemetry meet ranking.
Qualifications & Skills:
6+ years in product management, with 3+ years owning a recommendation, ranking, personalization, or relevance system in production.
Deep understanding of experiment design and inference, including minimum detectable effect, statistical power, sample ratio mismatch, A/A testing, multiple-comparison correction, and pre-registration. You can tell when a readout will not support the claim being made from it, and you say so.
Working knowledge of the modelling itself: classification and regression, probability calibration, predicted conversion rate, expected-value objectives, and how the choice of objective changes model behavior.
Hands-on experience with ML and data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, Vertex AI, and feature stores.
Proven record of moving model changes into production traffic through a controlled experiment process, rather than shipping on a dashboard reading.
Knowledge of performance advertising economics and ad tech ecosystems, including eCPM, RPU, bid multipliers, campaign hierarchies, and attribution models.
SQL you write yourself, and enough comfort reading application code to verify a claim instead of taking it on trust.
Excellent written communication and stakeholder management across technical and non-technical audiences. Specs, decision records, and readouts are the output of this role, and other teams act on them without you in the room.
Bachelor's or Master's in Computer Science, Engineering, Statistics, Economics, or a related field.
Offerwall, rewarded advertising, loyalty and rewards programs and/or mobile app monetization experience is a plus.
Experience with a two-stage ranking system, where an external service supplies the base order and local logic adjusts it, is a plus.
Pricing, yield management, or marketplace experience alongside ranking is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Sr. Technical Product Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Clarksville, TN
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Pay starting $20 per hour
Responsibilities:
Responsible for training Operators on equipment and processes
Assists Operators in diagnosing mechanical problems and determining how to correct
Identify training and development needs through regular conversation and observation
Assists Manager with reviewing Operator performance
Assists in the development and update of training manuals
Responsible for visual inspection of production for defects based on standard
Monitor product for any quality issues
Achieve established daily performance target
Perform basic troubleshooting and routine maintenance
Get the proper material to the required machine in a safe and efficient manner
Qualifications:
High School Diploma
Over 3-7 years of Production experience
Experience in mentoring and/or coaching Operators
Strong understanding of production of complex equipment and system integration
Strong knowledge of manufacturing methods and process improvements
Ability to use strong skills in analyzing, troubleshooting and evaluating problems
Exceptional written and oral communication skills
Strong knowledge of manufacturing including machine capabilities and efficiencies, etc.
International travel required for training
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Annapolis, MD
Position Objective:
Under general supervision, the Clinical Staff Pharmacist facilitates the safe, high quality, effective and economic use of drugs. This responsibility includes the accurate preparation and dispensing of pharmaceuticals according to established departmental policies and procedures.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Partakes in a rotating staffing schedule, including day and evening shifts, weekend rotations, holidays, and overnight coverage based on departmental needs.
Verifies the accuracy of order entry by authorized prescribers in computerized patient medication profiles.
Reviews written medication orders or prescriptions to determine appropriate ingredients, strength, and dosage. Reviews medication orders for: potential allergies, drug/drug and food/drug interactions, route of administration, appropriate dose and potential for adverse drug reactions with other medications ordered.
Contacts the prescriber, as appropriate, to clarify orders and/or make recommendations concerning alternate therapies.
Provides drug information to patients, physicians, nurses, and other clinical staff where appropriate and upon request.
Supervises the daily operational duties in the dispensing area to which assigned, including assisting and assigning, closely monitoring and reviewing the work of Pharmacy Technicians, to assure accurate and timely delivery of medications.
Participates in patient care rounds and unit based services, which may include: medication reconciliation, promoting medication efficacy/safety/cost improvement initiatives, participation in unit process improvement activities, and patient education & follow-up as appropriate.
Participates in improvements in interdepartmental policies and procedures which support the Pharmacy Department and Hospitals strategic goals. Maintains accurate records as required by departmental policies and procedures and/or federal and state board regulations.
Completes all core competencies and documents clinical activities accurately and according to policies and procedures. Supports the Investigational Drug Service in the daily operations of the department.
Educates and supervises Pharmacy Technician in the preparation of intravenous admixture solutions and chemotherapeutic agents, using aseptic technique.
Completes formal in-service, formulary addition/deletion, assimilation of evidence-based protocol/order-set, medication safety related activities and/or targeted medication expense reductions.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Doctor of Pharmacy Degree or Bachelor of Science in Pharmacy with commensurate experience required.
At least 1 year of experience in an inpatient setting required.
PGY-1 residency or Board Certification preferred.
Required License/Certifications:
Current Maryland State License
Working Conditions, Equipment, Physical Demands:
Light work.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Pay Range
$65
—
$75 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Canada Remote; Toronto, Canada
Workplace: Remote
ABOUT FINNI HEALTH
Finni Health is building the operational and technology infrastructure that powers the next generation of behavioral healthcare. We partner with ABA clinic owners to help them build thriving practices while improving access to care for children and families.We provide the infrastructure for BCBAs to actually do it - credentialing, payer contracting, revenue cycle, HR, compliance, and the software that ties it together - so they can focus on delivering care to kids with autism instead of fighting insurance companies.
Since launching, Finni has grown 400%+ while approaching profitability and is backed by world-class investors including General Catalyst.
About the Role
Payroll is one of the most important promises we make. Every pay cycle, more than 1,000 W-2 employees across multiple states - plus the practice owners we serve - count on being paid accurately and on time. As our Payroll Manager, you will own that promise end to end.
You will run payroll in Rippling, manage Finni's payroll-tax accounts, oversee Rippling's filings and payments, lead payroll-related reconciliations and audits, and build the scalable, AI-enabled processes that let the payroll function grow as fast as the business does. This is a high-ownership role on our Finance & Operations team, with direct visibility into how a fast-scaling healthcare company runs.
Candidates may live in the United States or Canada, but substantial hands-on U.S. multi-state payroll experience is required.
What You'll Do
Payroll Operations & Compliance
• Own scheduled and off-cycle payroll runs in Rippling for 1,000+ W-2 employees across multiple states - validating timekeeping, compensation changes, garnishments, deductions, and final pay each cycle
• Perform pre- and post-payroll reviews, variance analysis, and funding validation; reconcile payroll to bank, tax, benefits, retirement-plan, and general-ledger records
• Administer approved payments to practice owners and other nonemployees, supporting year-end information reporting (Forms 1099)
• Manage our federal, state, and local payroll-tax accounts - registrations, closures, SUI rates, filing frequencies, and authorizations - as we enter new states
• Oversee filings and payments completed by Rippling, and drive tax notices, amendments, penalties, and credits to documented closure
• Lead quarter-end and year-end activities (Forms 941 and 940, W-2/W-3, applicable Forms 1099), and serve as the primary escalation point for employee and practice-owner payroll questions
Reconciliations & Audits
• Lead recurring insurance reconciliations, matching carrier invoices against enrollments, employee deductions, and employer contributions so we are charged exactly what we owe
• Own 401(k) reconciliations - deductions, contributions, loan repayments, recordkeeper funding - and support annual testing, Form 5500 preparation, and the independent plan audit
• Coordinate annual workers' compensation premium audits, preparing payroll exposure by state, location, and classification code, and drive findings to resolution with Finance, People Operations, brokers, and carriers
Systems, AI & Automation
• Serve as Finni's Rippling system owner - configurations, permissions, reporting, internal controls, role-based access, and audit-ready records
• Build the payroll knowledge base into the company's single source of truth: policies, state requirements, and standard operating procedures
• Design and deploy agentic AI workflows that answer routine payroll questions automatically and route sensitive, employee-specific cases for human review
• Automate recurring work - agency notice triage, reconciliations, audit prep, reporting - so payroll scales without scaling headcount, and track accuracy, timeliness, and open-notice counts to prove it
What You Bring
• 4+ years of hands-on U.S. payroll experience, including 2+ years independently owning full-cycle, multi-state payroll for 500+ W-2 employees (1,000+ strongly preferred)
• Deep command of federal, state, and local payroll tax - SUI, wage-and-hour, garnishments, final pay, year-end reporting - with direct experience maintaining state tax accounts, overseeing provider-filed returns, and resolving agency notices
• Experience with quarter-end and year-end processing, payroll accounting, internal controls, and general-ledger reconciliation
• Hands-on experience with benefits, 401(k), and workers' compensation reconciliations or audits
• Rippling or another modern payroll and HRIS platform, plus advanced Excel or Google Sheets and confidence with large payroll datasets
• Demonstrated use of AI or automation tools to build something that shipped - a knowledge base, workflow, bot, or script that other people actually use
• Based in the United States or Canada, able to work core U.S. business hours and meet firm payroll deadlines
Who You Are
• Relentless about accuracy. You reconcile, you double-check, and you find the error before anyone else does.
• You'd rather build the system than run the errand. Handed a manual process, your instinct is to document it, then automate it.
• You close loops. An open agency notice bothers you until it's resolved. You chase things down rather than logging them and moving on.
• You operate without a playbook. We're growing fast and entering new states. You're comfortable being the person who figures it out - and then writes it down so the next person doesn't have to.
Nice to Have
• Direct Rippling administration or implementation experience
• Healthcare, ABA, multi-clinic, multi-entity, or large hourly-workforce experience
• Experience with practice-owner or other nonemployee payment programs at scale
• Certified Payroll Professional (CPP) designation
• Experience building knowledge bases, workflow automation, or AI-enabled tools in a payroll or finance context
Why Finni
• Own and shape a mission-critical function end to end at a high-growth company backed by General Catalyst and approaching profitability
• Build a modern, AI-first payroll operation - the processes you design will define how we scale
• Work with meaningful autonomy and direct exposure to company leadership
• Help provider-led ABA practices grow and deliver exceptional care to families
Finni Health is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable law. Reasonable accommodations are available throughout the hiring process
Location: US Remote
Workplace: Remote
ABOUT FINNI HEALTH
Finni Health is building the operational and technology infrastructure that powers the next generation of behavioral healthcare. We partner with ABA clinic owners to help them build thriving practices while improving access to care for children and families.We provide the infrastructure for BCBAs to actually do it - credentialing, payer contracting, revenue cycle, HR, compliance, and the software that ties it together - so they can focus on delivering care to kids with autism instead of fighting insurance companies.
Since launching, Finni has grown 400%+ while approaching profitability and is backed by world-class investors, including General Catalyst.
About the Role
Payroll is one of the most important promises we make. Every pay cycle, more than 1,000 W-2 employees across multiple states - plus the practice owners we serve - count on being paid accurately and on time. As our Payroll Manager, you will own that promise end to end.
You will run payroll in Rippling, manage Finni's payroll-tax accounts, oversee Rippling's filings and payments, lead payroll-related reconciliations and audits, and build the scalable, AI-enabled processes that let the payroll function grow as fast as the business does. This is a high-ownership role on our Finance & Operations team, with direct visibility into how a fast-scaling healthcare company runs.
Candidates may live in the United States or Canada, but substantial hands-on U.S. multi-state payroll experience is required.
What You'll Do
Payroll Operations & Compliance
• Own scheduled and off-cycle payroll runs in Rippling for 1,000+ W-2 employees across multiple states - validating timekeeping, compensation changes, garnishments, deductions, and final pay each cycle
• Perform pre- and post-payroll reviews, variance analysis, and funding validation; reconcile payroll to bank, tax, benefits, retirement-plan, and general-ledger records
• Administer approved payments to practice owners and other nonemployees, supporting year-end information reporting (Forms 1099)
• Manage our federal, state, and local payroll-tax accounts - registrations, closures, SUI rates, filing frequencies, and authorizations - as we enter new states
• Oversee filings and payments completed by Rippling, and drive tax notices, amendments, penalties, and credits to documented closure
• Lead quarter-end and year-end activities (Forms 941 and 940, W-2/W-3, applicable Forms 1099), and serve as the primary escalation point for employee and practice-owner payroll questions
Reconciliations & Audits
• Lead recurring insurance reconciliations, matching carrier invoices against enrollments, employee deductions, and employer contributions so we are charged exactly what we owe
• Own 401(k) reconciliations - deductions, contributions, loan repayments, recordkeeper funding - and support annual testing, Form 5500 preparation, and the independent plan audit
• Coordinate annual workers' compensation premium audits, preparing payroll exposure by state, location, and classification code, and drive findings to resolution with Finance, People Operations, brokers, and carriers
Systems, AI & Automation
• Serve as Finni's Rippling system owner - configurations, permissions, reporting, internal controls, role-based access, and audit-ready records
• Build the payroll knowledge base into the company's single source of truth: policies, state requirements, and standard operating procedures
• Design and deploy agentic AI workflows that answer routine payroll questions automatically and route sensitive, employee-specific cases for human review
• Automate recurring work - agency notice triage, reconciliations, audit prep, reporting - so payroll scales without scaling headcount, and track accuracy, timeliness, and open-notice counts to prove it
What You Bring
• 4+ years of hands-on U.S. payroll experience, including 2+ years independently owning full-cycle, multi-state payroll for 500+ W-2 employees (1,000+ strongly preferred)
• Deep command of federal, state, and local payroll tax - SUI, wage-and-hour, garnishments, final pay, year-end reporting - with direct experience maintaining state tax accounts, overseeing provider-filed returns, and resolving agency notices
• Experience with quarter-end and year-end processing, payroll accounting, internal controls, and general-ledger reconciliation
• Hands-on experience with benefits, 401(k), and workers' compensation reconciliations or audits
• Rippling or another modern payroll and HRIS platform, plus advanced Excel or Google Sheets and confidence with large payroll datasets
• Demonstrated use of AI or automation tools to build something that shipped - a knowledge base, workflow, bot, or script that other people actually use
• Based in the United States or Canada, able to work core U.S. business hours and meet firm payroll deadlines
Who You Are
• Relentless about accuracy. You reconcile, you double-check, and you find the error before anyone else does.
• You'd rather build the system than run the errand. Handed a manual process, your instinct is to document it, then automate it.
• You close loops. An open agency notice bothers you until it's resolved. You chase things down rather than logging them and moving on.
• You operate without a playbook. We're growing fast and entering new states. You're comfortable being the person who figures it out - and then writes it down so the next person doesn't have to.
Nice to Have
• Direct Rippling administration or implementation experience
• Healthcare, ABA, multi-clinic, multi-entity, or large hourly-workforce experience
• Experience with practice-owner or other nonemployee payment programs at scale
• Certified Payroll Professional (CPP) designation
• Experience building knowledge bases, workflow automation, or AI-enabled tools in a payroll or finance context
Why Finni
• Own and shape a mission-critical function end to end at a high-growth company backed by General Catalyst and approaching profitability
• Build a modern, AI-first payroll operation - the processes you design will define how we scale
• Work with meaningful autonomy and direct exposure to company leadership
• Help provider-led ABA practices grow and deliver exceptional care to families
Finni Health is an equal opportunity employer. We consider qualified applicants without regard to any characteristic protected by applicable law. Reasonable accommodations are available throughout the hiring process
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.
Why This Role Is Important to Arcadia
Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team.
Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation.
This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage.
This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine.
What You'll Be Doing
Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business
Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org
Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function
Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation
Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable
Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability
Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility
Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel
Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged
Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans
Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements
Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle)
Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies
Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack
Establish trust across Sales, Marketing, Customer Success, and Finance leadership
In 6 months
Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency
Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership
Improve forecast accuracy through enhanced pipeline modeling and data-driven insights
In 12 months
Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance
Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions
Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio
What You'll Bring
The Role, Done Before
You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned.
Growth-Stage Fluency
Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat.
Deep SaaS Metrics Expertise
Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance.
Forecasting & Modeling Rigor
Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability.
CRM & Systems Ownership
Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards.
Pricing & Quote-to-Cash Experience
Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model.
AI-Forward
Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale.
Cross-Functional Leadership
Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results.
Operator Mindset
Ability to move between strategy and execution, translating insights into action and driving measurable impact.
Would Love for You to Have
8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment
Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A)
Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments
Experience designing and optimizing sales compensation plans at scale
What You'll Get
The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one
A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales
A mission-driven culture where your work supports better healthcare outcomes
Competitive compensation and strong benefits, including Flexible Time Off
A collaborative, data-driven environment focused on impact, ownership, and continuous improvement
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This role is bonus eligible
Location: Yerevan, Armenia
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Senior Associate, Aggregate Reporting Physician
on a permanent basis.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
Position Overview:
The Senior Associate, Aggregate Reporting Physician position is responsible for developing, reviewing, and maintaining high-quality safety and pharmacovigilance documents that support the safety surveillance and regulatory compliance of consumer health products. It requires the ability to synthesize data from multiple sources, including individual case safety reports (ICSRs), aggregate safety data, clinical studies, epidemiological research, literature reviews, post-marketing surveillance, signal detection activities, and other safety data sources. The successful candidate will transform complex safety information into clear, concise, and scientifically accurate documents that support global pharmacovigilance activities and regulatory submissions and will work closely with Drug Safety, Medical Affairs, Regulatory Affairs, Clinical Development, Quality, and R&D teams to ensure consistent, evidence-based communication of product safety information.
Main Job Tasks and Responsibilities:
Prepare, review, and maintain pharmacovigilance and risk management documents for consumer health products.
Synthesize safety information from multiple sources, including: Individual Case Safety Reports (ICSRs), Aggregate safety data analyses, Clinical trial safety data, Post-marketing surveillance data, Epidemiology studies, Published literature, Signal detection and evaluation activities, Benefit-risk assessments, Health Authority Assessment Reports.
Draft and support the preparation of: Periodic Safety Update Reports (PSURs/PBRERs/PADERs), Ad Hoc Safety Reports, Development Safety Update Reports (DSURs), Signal assessment reports, Aggregate safety reports, Risk management documentation, Health authority responses, Safety narratives, Safety sections of regulatory submissions, Safety surveillance reports and presentations, Analysis and evaluation for the Safety Management Teams (SMT).
Collaborate with Safety Scientists, Medical Reviewers and others to evaluate emerging safety information and communicate findings effectively.
Assist in the interpretation of safety trends, potential signals, and benefit-risk considerations.
Support literature surveillance activities and summarize relevant safety findings.
Contribute to the development of safety conclusions and evidence-based recommendations.
Support the preparation, review, and analysis of risk management activities and reports.
Ensure all documents comply with global pharmacovigilance regulations, company SOPs, and applicable guidance documents.
Maintain high standards of scientific accuracy, consistency, grammar, and document quality.
Perform quality control reviews of safety documents and ensure timely delivery of assigned projects.
Support inspection and audit readiness activities through accurate documentation practices.
Education and Experience:
Advanced degree required: PharmD, PhD, MD, MPH, MS, or equivalent scientific discipline.
3–6 years of experience in pharmacovigilance, drug safety, medical writing, regulatory writing, or related pharmaceutical, consumer health, or medical device industries.
Experience preparing safety and pharmacovigilance documents preferred.
Familiarity with global pharmacovigilance regulations and safety reporting requirements.
Experience working in a matrixed environment with multiple stakeholders.
Strong understanding of: Clinical research methodologies, Epidemiology and biostatistics, Evidence-based medicine, Regulatory and scientific communication requirements, Safety and benefit-risk assessment principles
Expertise in literature evaluation and scientific data interpretation.
Ability to critically analyze multiple complex scientific information and identify key insights to drive product safety.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with strong document formatting, data analysis, and presentation capabilities.
Excellent medical writing, editing, and proofreading skills.
Exceptional grammar, attention to detail, and document quality standards.
Strong analytical and critical thinking capabilities.
Effective project management and organizational skills
Exceptional Communication and Presentation Skills, with the ability to convey complex clinical and scientific information clearly and effectively to diverse audiences.
Ability to work independently while managing multiple priorities and deadlines.
Our Benefits:
Flexible Working Hours
Full performance and development process with end of year reviews
Team events and end of year party
Employee satisfaction survey - your feedback is important for continuous improvement
Health Insurance
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare!
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Location: Annapolis, MD
Title:
Clinical Supervisor
Job Code:
000747
FLSA Status:
Non – Exempt
Reports To
: Clinical Director - Nursing
Position Objective
The Clinical Supervisor directly supervises staff and is a clinical expert practitioner specific to the unit at education/staff development functions as well as designated management functions to promote high quality, cost effective health care.
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources
Essential Functions
1.
1.
Clinical Decision Making/Judgment
·
Demonstrates expert clinical knowledge and skill in the specialization of the unit or initiative.
·
Provides for the coordination of patient care throughout the continuum for areas of responsibility.
·
Serves as an expert clinician, acting as a clinical resource for the staff.
·
Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols
·
And patient care delivery.
·
Expertly organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
·
Assists others in prioritizing patient care.
2.
2.
Nurse-Patient Family Relationships
·
Expertly provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
·
Demonstrates expert skill in managing and planning care for complex patient/family scenarios including physical, psychosocial, spiritual and learning needs of the patient/family.
3.
3.
Clinical Scholarship
·
Effectively performs and improves all processes in order to achieve excellence with regard to AAMC’s quality standards and benchmarks.
·
As part of unit leadership, collaborates in developing, monitoring and changing practice as a result of performance improvement initiatives.
·
As part of unit leadership, collaborates to provide direction for staff development activities and orientation programs and staff meetings
·
Member of a professional organization specific to unit/initiative.
·
Maintains certification in specialty.
·
Supports Evidence Based Practice in clinical specialty to guide nursing practice, development of plans of care and interventions.
4.
4.
Clinical Leadership
·
Demonstrates the ability to enhance skills and performance of others in order to achieve professional and organizational goals. The competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmentally experience/opportunities.
·
Demonstrates the ability to optimize utilization of staff, matching staff talents and proficiencies to organizational needs in making, evaluating and reorganizing patient care assignments.
·
As part of unit leadership, manages daily operational throughout process in collaboration wth other unit leaders, Administrative Coordinator, Care Management, other nursing unit and support services to include room assignments, rounds/huddles, transfers/discharges. Bed Board, full capacity protocol initiation, and effective communication with other disciplines and departments.
·
As part of unit leadership is responsible for review and implementation of the Joint Commission standards in collaboration with other unit leaders, including participation in Tracers.
·
Fosters interdisciplinary collaboration by chairing or serving as a representative for nursing on hospital-wide and service line committees and/or councils.
·
As part of unit leadership, participates in goals setting and prioritization.
·
As Unit Supervisor, is responsible for human resource management including but not limited to staffing and scheduling, performance evaluation, disciplinary action, orientation/development, and staff selection.
·
Educates and precepts new staff.
·
Demonstrates competency in computer documentation when completing patient records and serves as a resource.
·
Participates in fiscal management of unit to include ParEX oversight, managing repair requests and follow up for broken equipment, evaluation of new equipment and daily management of schedule to insure appropriate staffing levels for volume and acuity.
Knowledge/Experience:
Required Minimum Education:
BSN
Preferred:
MSN
Required Minimum Experience:
3 years as an RN in specialty related field
Required License / Certification:
Maryland RN license
BLS
Where applicable, specialty certifications are required by entity and must be obtained within 12 months of hire.
Working Conditions/Physical Requirements:
Medium
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San José, Costa Rica; Quito, Ecuador
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
We are looking for a Client Solutions Manager to strengthen our team in Costa Rica, where you will represent TikTok in the local market. In this role, you will target brands and media agencies (agencias de medios) to get them to adopt TikTok for their online marketing campaigns.
If you’re passionate about digital marketing, have a data-driven mindset, and have a proven track record in media, don’t hesitate to reach out to us.
What You Will Do
Participate in strategic planning to grow or generate new business opportunities.
Act as a consultant for top key accounts.
Be the primary point of contact (POC) for client campaign management and timely reporting.
Provide actionable insights on campaign performance (products, budget, creatives vs. KPIs, delivery).
Ensure SLA adherence for excellent client service.
Optimize accounts for increased spend and manage reservation projects.
Drive product and company education, and share best practices with clients and agencies.
Collaborate with cross-functional teams on creative ad solutions that deliver business results.
Be the premium contact for the Sales team.
Support client and agency education on product solutions to grow business and manage key relationships.
Maximize ROI through optimization and upselling, supported by client reports.
Manage large customer relationships and drive business decisions through conflict resolution.
Provide feedback to product and tools teams to help scale the platform.
Organize account information, assets, data, and reports.
Maintain campaign records, schedules, and ad placement availability.
Ensure accurate ad specs and rates, and take responsibility for campaign reporting and optimization.
What We Are Looking For
At least 4 years of experience in client relationship management and digital media.
Advanced English skills.
Bachelor’s degree in Advertising, Marketing, Business, or Tech.
Deep understanding of the digital landscape and a passion for social media.
Experience managing campaigns across digital platforms and ad tech products.
Intimate familiarity with online media planning, design, and art control of advertising pieces.
Strong communication and people skills (working directly with clients).
Detail-oriented, with exceptional organizational skills.
Aptitude, creativity, and a preference for working in collaborative teams and across business units.
Strong time management and problem-solving skills.
Ability to multitask under challenging deadlines while staying focused on details.
Why Join Aleph
Impact: Be the face of TikTok in the Costa Rican market and help brands and agencies adopt the platform for their marketing campaigns.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and new opportunities are always opening up.
Flexibility: A hybrid setup (2 days per week in the San José office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
The Role
As a member of the analytics team, you bring order to vast amounts of internal and external data so OnePay can make better data-driven credit decisions, faster. You’ll own credit and product analytics for our in house liquidity products driving smarter decisions, better outcomes for our customers and growth for the business. You understand that risk is about more than minimizing losses and are eager to work cross functionally with product, engineering and data science teams to drive the business forward
In this role, you will:
- Own credit strategy end-to-end across advance, overdraft and other credit products — creating policies that balance growth and risk
- Think holistically about customer behavior, not just program-level metrics — connect segmentation and behavioral signals across products to uncover new insights
- Launch new credit products from scratch balancing first principles and limited data to scale innovative experiences with a credit and product lens
- Leverage AI-powered tools and techniques to accelerate analysis, develop and validate predictive insights, and push the boundaries of what’s possible in product analytics.
- Share insights and recommendations to senior leadership and stakeholders to influence the direction of the business
You bring
- 4-8 years of professional experience in credit analytics with a proven track record of leveraging quantitative analyses to drive business or product changes in a fast-paced environment.
- Demonstrated experience with consumer underwriting strategy and/or portfolio risk analytics — cash advance, overdraft, BNPL, or short-term consumer lending experience is a strong plus.
- Advanced SQL and AI skills, with the ability to independently pull and analyze complex datasets.
- Strong analytical thinking and problem-solving skills — you can go from ambiguous questions to clear insights.
- Intellectual curiosity to look beyond the ‘what’ and answer the ‘why’.
- An act-like-an-owner mentality. We have a bias toward taking action.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
УдалённоEstonia (Remote); Poland (Remote)
San Francisco, CA | New York City, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY | Seattle, WA
seniorMexico; Relocation support
География найма не уточнена
Amsterdam
УдалённоseniorRemote USA
leadГеография найма не уточнена
География найма не уточнена
УдалённоCanada Remote; Toronto, Canada
УдалённоГеография найма не уточнена
УдалённоheadRemote (USA)
seniorYerevan, Armenia
География найма не уточнена
УдалённоseniorRemote, Canada; Remote, United States; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридSan José, Costa Rica; Quito, Ecuador
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com