Location: London, United Kingdom
Workplace: fully
About InvestEngine
We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we're just getting started.
We've been featured by MoneyWeek, Finder and Forbes, and we're growing fast with big ambitions.
About the Role
We're looking for a Senior Backend Engineer to join our Portfolio Team and help build the core investment products our clients use every day.
The team owns portfolio creation, Managed Portfolios and related portfolio operations. This is product development work: you'll turn product ideas into reliable, well-built backend features that directly shape how clients invest.
You'll write high-quality code, raise the bar through thoughtful code reviews, contribute to architecture and lead projects from requirements to production. You'll work closely with Product, frontend, QA, mobile and design in a small, autonomous team with a clear roadmap.
What You'll Do
Design, develop and maintain backend services in Python 3.11 using Django / DRF
Build features for portfolio creation, Managed Portfolios and portfolio operations
Lead roadmap projects end-to-end: clarify requirements with Product, propose the technical design, break down the work and ship it
Design and build RESTful APIs used by our web and mobile apps
Give constructive, high-quality code reviews and help raise the team's engineering standards
Take part in architecture discussions and contribute to technical decisions
Work with MySQL and Redis
Identify and reduce technical debt
Collaborate closely with Product, frontend, QA, mobile and design
Contribute to the evolution of our architecture and engineering practices
What We're Looking For
5+ years of experience in backend development
Strong Python skills and solid software engineering fundamentals
A good understanding of software architecture and service design
Solid experience with relational databases and REST API design
A track record of writing clean, maintainable, well-tested code
Experience leading projects or features from idea to production
The ability to pick up new codebases and technologies quickly
Strong ownership, organisation and a collaborative working style
Familiarity with Git, CI/CD practices and modern engineering workflows
English B2+
and fluent Russian
Nice to Have
Experience with Django or Django REST Framework (not required, since strong fundamentals matter more than an exact framework match)
Experience in fintech, investing, wealth management or another regulated industry
Familiarity with AWS and Docker
Experience with RabbitMQ, Kafka or other message brokers
Experience using AI-assisted development tools in your daily work
Contributions to open source or personal side projects
How We Work
We're a lean, collaborative team where engineers have real influence on architecture, technical decisions and engineering culture.
The Portfolio Team is strong and autonomous. We work in two-week sprints with Product involved throughout, and we have a clear 3–6 month roadmap. You'll have the freedom to make technical decisions and own meaningful parts of the product without micromanagement or unnecessary bureaucracy.
What We Offer
Impact from day one: work on core investment products used by more than 150,000 clients
Ownership: lead projects and become the go-to backend owner for key areas of the Portfolio domain
Technical growth: influence architecture and technical decisions
Modern tech stack: Python 3.11, Django, MySQL, Redis, AWS, GitHub, TeamCity
Remote-first and flexible: work from anywhere, at your own pace
Unlimited vacation: take time off when you need it, with no fixed limits
Supportive team: thoughtful, skilled colleagues who care about quality and results
Hiring Process
HR interview
Technical interview with the Backend team
Conversation with the Portfolio team leadership
Gamified cognitive assessment to understand how you think and solve problems
Location: London, United Kingdom
Workplace: fully
About InvestEngine
We’re a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we’re just getting started.
We’ve been featured by
MoneyWeek
,
Finder
and
Forbes
, and we’re growing fast with big ambitions.
About the Role
We’re looking for a
Senior Frontend Engineer
to join our
Pensions Team
as its first dedicated frontend engineer. The team looks after around
100,000 SIPP accounts
and thousands of pension transfers every month.
You’ll own our pensions web journeys end to end — from clarifying requirements with Product, Design and Backend to building, testing, releasing and checking how features behave in production. Your first big goal is the frontend scope of a
pension administrator migration
: new account-opening flows, updated legal documents and in-app changes for existing customers.
The team is backend-heavy, so you’ll be the frontend voice in technical decisions: shaping API contracts with backend engineers, setting how frontend work is reviewed and tested in Pensions, and later onboarding a second frontend engineer.
What You’ll Do
Build and maintain customer-facing pension journeys in
React and TypeScript
Own features from refinement to production, shipping web in the same sprint as backend
Agree
API contracts
, states and error handling with backend engineers and designers
Build complex, multi-step forms for account opening, transfers and declarations
Write unit and component tests, and release safely behind
feature flags
Monitor features in production and fix issues quickly
Work in a large, long-lived codebase and follow our documented frontend architecture
Use AI coding tools (Claude Code, Codex) in daily work — and review what they produce
Set frontend review and testing practices in the team, and onboard our next frontend engineer
Collaborate with Product, Design, QA, Operations and the wider frontend group
What We’re Looking For
Commercial experience with React and TypeScript
as your main tools over the last 2+ years, in a large, long-lived codebase
Production experience with a
state manager
beyond component state (Effector, Redux or similar)
Solid
REST API integration
skills, including loading and error states
Experience working closely with backend engineers —
discussing and shaping API contracts
, not just consuming them
Experience building
complex or multi-step forms
in production
Unit or component testing as part of your daily work (Jest, React Testing Library or similar)
General understanding of
web accessibility
(semantic HTML, keyboard navigation, ARIA)
Experience working within a documented frontend architecture
Strong ownership: you clarify unclear requirements before you start and see features through to production
Clear communication with engineers and non-technical stakeholders
English B2+
and fluent Russian
Nice to Have
Hands-on backend experience — commercial or personal projects
Experience building a
Backend for Frontend (BFF)
layer
Experience planning frontend architecture and breaking work down for other engineers
Experience with
Effector
Playwright
or other end-to-end testing tools
Feature flags and error monitoring (GrowthBook, Sentry or similar)
React Native
experience
Experience in fintech or another regulated industry — not required, we’ll get you up to speed
How We Work
We’re a lean, collaborative team where engineers have a real influence on product, architecture and engineering culture.
We value
ownership, curiosity and continuous improvement
. We start from the customer problem rather than the ticket, and we pick the simplest solution that works.
In Pensions, you’ll be the team’s frontend owner — the person who makes sure pension features reach customers on web
at the same pace as the backend
.
What We Offer
Impact from day one
— own the web side of a business-critical pensions product
Real ownership
— shape how frontend works in the team from the start
Growth
— onboard and mentor the next frontend engineer joining the team
Modern tooling
— TypeScript, React, Effector, Jest, Playwright, Storybook, Claude Code and Codex
Remote-first and flexible
— work from anywhere, at your own pace
Unlimited vacation
— take time off when you need it, no fixed limits
Supportive team
— thoughtful, skilled colleagues who care about quality and results
Hiring Process
Intro call with our Talent team
Technical interview with the Frontend team (about 1 hour, case-based discussion, no live coding)
Gamified cognitive assessment to understand how you think and problem-solve
Final conversation with our CTO
Location: Cyprus; Ukraine
Workplace: Remote
WHAT WE’RE LOOKING FOR
How would you like to shape the product experience behind a portfolio of apps already generating hundreds of millions in ARR, growing 100% year over year, in one of the world’s largest categories that still remains wide open? You’ll lead product development for Welltech’s next app, with real cross-functional authority to take a defined concept and turn it into a product millions of people use. It will be built on the same new, shared tech stack that powers YogaGo, Muscle Booster, and WalkFit, so it can lean on proven foundational capabilities (onboarding, personalization, content discovery, and more) and experiment and innovate faster than it could alone.
Reporting to the Head of Product, you will own the new app’s end-to-end in-app experience, from onboarding and activation to personalization and content discovery. As the core Product counterpart to the Head of Growth, you’ll work as one team to turn growth opportunities into product initiatives and scale the app into a top market player. You’ll translate the defined vision into impactful product decisions, balancing breakthrough innovation with fast, iterative feature development to deliver value to millions of users.You’ll also own the unit economics behind that growth, making sure every improvement in activation and retention translates into sustainable, profitable revenue.
Our culture encourages collaboration, transparency, passion, innovation, and having fun through continuous self-improvement, learning, and actively sharing feedback to constantly improve performance. You will move fast and are used to driving yourself and your teams in a quickly changing environment. You will challenge the norms and address innovation at pace and at scale. You will be comfortable with ambiguity, prototyping your own ideas (AI-assisted where it helps) before handing them to engineering to build for real, and you’ll address challenges in a systematic, proactive manner to find solutions that increase customer value and happiness.
KEY RESPONSIBILITIES
- Own the moment that matters most. Drive the onboarding and activation experience of the new app. You’re not inheriting legacy decisions; you’re making them.
- Turn the concept into a product. Translate the defined app vision into a clear roadmap and MVP scope, working closely with the Head of Product, and make the day-to-day trade-offs between speed and quality to get it launched.
- Own the unit economics. Track and improve the app’s unit economics (ARPU, LTV, CAC, and payback period), run monetization experiments, and work with Growth on paywall, pricing, and packaging decisions, so you always know whether growth is sustainable and profitable, not just fast.
- Build on what already works. Make the most of the shared capabilities, data, and learnings from across Welltech’s apps.
- Turn hunches into proof. Design and run experiments focused on activation. You’ll always know what’s actually working, not just what feels right.
- Reimagine how content gets discovered. Define modular, quick-access experiences that go beyond long-form-only browsing and meet users where they are, not where the content library assumes they’ll be.
- Make big ideas ship. Partner day-to-day with engineering, design, data, and marketing to turn priorities into delivered features, keeping everyone aligned on goals and metrics.
- Prototype, build, and ship faster. Build working prototypes yourself, using AI tools and agents where they help, to test ideas before engineering invests in full implementation. You’ll also have the opportunity to build selected new features directly into the app code using AI agents, working within the existing tech stack and development practices. Engineers will review and approve code changes, merges, and subsequent release steps to ensure quality and maintainability.
REQUIRED SKILLS
- Direct-to-consumer, mobile-first track record: a proven history of building and scaling these products, ideally somewhere that lived and died by retention, not just downloads
- Performance marketing partnership: real experience working alongside it. You understand what it’s brilliant at, and exactly where product has to pick up the slack
- Proven impact: a track record of shipping features that measurably moved activation, engagement, or retention, not just shipped, but proven
- Unit economics and monetization: a solid understanding of subscription unit economics (ARPU, LTV, CAC, payback period, and paywall conversion), and experience using them to shape product decisions and judge whether growth is sustainable and profitable
- Data fluency: experience with SQL and a product analytics tool such as Amplitude or Mixpanel to build funnels, analyze cohorts, and measure the impact of product changes
- Communication and stakeholder instincts: you can bring marketing and engineering into the same room and actually get alignment
- AI fluency: comfortable enough with AI tools to turn a rough idea into something tangible on your own. You don’t need to wait for engineering to know if a concept has legs
- Scale-up or startup background: forged in environments where you’re energized by speed, experimentation, and metrics, not slowed down by them
Candidate journey: ⭕️ Recruiter call --> ⭕️ Meet the Hiring Manager--> ⭕️ Business Case --> Panel Presentation
Check out some of our products
Muscle Booster — https://musclebooster.welltech.com/ https://musclebooster.welltech.com
Yoga-Go — https://yogago.welltech.com/ https://yogago.welltech.com
WalkFit - https://walkfit.welltech.com/ https://walkfit.welltech.com
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Protective Services Lead
- Location: Espoo, Finland
- Department: Security
- Reports to: Head of Physical Security and Safety
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
- Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
- Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
- Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
- Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
- Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
- Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
- Support business lines running specialised or fast-moving programmes with tailored security planning
WHAT WE’RE LOOKING FOR
Must haves:
- Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
- Hands-on experience managing external security vendors, including performance and service level management.
- A track record of leading security for executive travel programmes or high-profile company events.
- Experience planning and running crisis exercises, incident response drills, and security training.
- Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
- Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
- Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
- Experience in critical infrastructure, defence, or other environments handling classified or sensitive information.
- An established professional network across the security, government, and critical infrastructure sectors.
- Experience in high-scale security operations across multiple geographies.
APPLICATION PROCESS
- TA Screen (30 mins)
- HM Interview with Head of Physical Security (45 mins)
- Team Interview (60 mins)
- Interview with CSO (30 mins)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote; Europe; Switzerland; Poland; United Kingdom; Netherlands
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a backend-leaning full-stack engineer to help build the next generation of Creative Agents at ElevenLabs.
Our ambition is to make agents a primary way people create across ElevenCreative. We are building systems that turn ideas into high-quality audio, image and video, bringing models and creative tools together without requiring users to become prompting experts.
The creative agent is already live. You will join a small team shaping its capabilities and architecture, with ownership from backend systems and agent infrastructure through to the customer-facing experience. You will help discover what works, turn experiments into reliable features, and use real customer feedback to guide what we build next.
Your responsibilities will include:
- Building production agents and expanding their capabilities through prompts, tool use, orchestration, new models and MCP integrations.
- Designing and operating reliable backend systems for asynchronous creative generation and long-running tasks, with strong performance, observability, scalability and security.
- Developing shared evaluations and live quality monitoring, including model-based assessment of image and video outputs.
- Owning features end to end, from identifying user needs and prototyping to shipping across the stack and supporting them in production, alongside product, design and engineering.
You will help shape both what the agent can do and how people use it across ElevenCreative. The work combines substantial greenfield development with improving and operating a live product.
REQUIREMENTS
We care about evidence of exceptional engineering: products you have shipped, difficult problems you have solved, and systems you have owned.
We are looking for:
- Strong backend engineering skills, experience operating production systems, and sound fundamentals in APIs, cloud infrastructure, storage and asynchronous processing.
- Hands-on experience developing agents, with an understanding of prompts, tools, execution logic, evaluations and the challenges of reliable, secure operation.
- Evidence of independent, end-to-end ownership and confidence working across the stack, including frontend delivery when needed.
- Good product judgement, clear communication and enthusiasm for creative agents.
We may also consider exceptional engineers with closely relevant experience. Familiarity with HTTP, WebSockets and asynchronous workers will help you build reliable communication between services and recover from failures.
Experience with multimodal generation, creative editors, MCP, or building products in a small, fast-moving team would be particularly valuable.
Location:
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
At Wealthsimple, we're interested in humans and money — and the complicated ways humans feel about money. Our goal in the creative department is to be a part of that conversation in meaningful ways that are completely innovative and new. We have a deep aversion to making things that already exist and to ads that feel like ads.
We are looking for an experienced Associate Creative Director, Art Director to help us create innovative, human and ridiculously entertaining work. In this role you will often work as a team with a copywriter partner, but you’ll also collaborate with designers, writers, marketers and engineers across the org. You will be responsible for all aspects of creative development and production on integrated brand campaigns and projects large and small, and you will be leading creative voice in some of our biggest brand moments.
In this role, you’ll have the opportunity to:
- Be a highly conceptual thinker with strong storytelling and design skills.
- Develop big ideas and bring them to life through every stage of production.
- Own large and small brand projects and campaigns from kickoff to completion, often balancing multiple projects at once.
- Be a maker-owner, but also a director-delegator, and find the right balance between those two roles for each project.
- Provide art direction on visual design for integrated brand campaigns and projects of various scales and types – from film, social, digital, to interactive experiences.
- Be a creative and strategic thinker who can see how creativity can solve business problems.
- Use AI in a variety of ways. Whether it’s moving ideas into functional prototypes, drafts, mockups or animatics that can be evaluated more quickly, or developing and refining AI workflows for internally created assets.
- Present work in a clear, passionate and dynamic way, championing the creative and vision to internal stakeholders.
- Manage relationships with outside production partners when necessary.
Skills You Bring
- 6-10+ years of experience as an Art Director (agency experience preferred, but not necessary).
- Ability to concept and art direct, developing storyboards, comps or animatics without assistance from the Design team
- Extensive experience with integrated campaigns, from strategic development through creative development and delivery
- Production experience across all platforms - film, digital, social, and print
- Well-versed in Adobe Creative Suite and able to be a hands-on creative delivering comps, layouts, and assets across all media types as well as give direction to studio designers where applicable
- Familiarity with AI image and video generation tools.
- A truly collaborative creative approach.
- Give and receive constructive feedback in a respectful manner
- Travel for production when necessary.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
About the Role
We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack.
What You'll Do
Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack.
Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Improve performance, reliability, and observability of metric query execution at scale.
Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements.
Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships.
Mentor other engineers through code review, pairing, and technical guidance.
Skills We're Looking For
Strong professional software engineering experience, with a strong track record of shipping production systems.
Deep proficiency in
Python
, including modern typing, testing practices, and packaging.
Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries.
Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines.
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members.
Experience collaborating in a distributed, asynchronous team environment.
Bonus Skills (Optional)
Prior experience contributing to or maintaining a popular open-source project.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why Join Us
Impact at scale:
Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership:
You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community.
A team that values craft:
We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation:
Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, United Kingdom
Workplace: none
About us:
At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors.
We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars.
After raising $30 million in Series-A funding, we are growing and looking for a Account Executive, to join us! We are a global small team of 50 innovators who are pushing the boundaries of what’s possible in language learning and tutoring.
In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup.
About the role:
You will be the first person at Praktika whose whole job is selling to companies. You run the full cycle yourself: find the account, open it, run the demo, set up the trial, answer the security questionnaire, price it, close it, then go back for the other sites in the same group. No SDR feeds you. No solutions engineer joins your calls.
The languages matter as much as the selling. Our buyers are local HR and training managers at sites where the working language is English and daily life is not. They buy in their own language. You will work primarily in Spanish or French, with English internally.
You report to the CRO.
We are hiring a full-cycle Account Executive rather than an SDR or a BDR on purpose. At this volume, splitting prospecting from closing creates a handoff that costs more than it saves. One person who owns a deal from first touch to signature will learn faster and close more than two people passing leads between them. We will revisit that once inbound volume makes your time the bottleneck.What you'll do
What you will own
Pipeline.
Work the inbound queue in hours rather than days, and build outbound into the markets where we have customers but no coverage. Around half your pipeline should be self-sourced by month six.
The full cycle.
Discovery, demo, trial setup, seat sizing, pricing, security review, contract, signature. You complete security questionnaires yourself, from a canonical answer sheet we maintain.
Expansion.
Most of our accounts are one site of a larger group. Winning the second and third site of a company already paying us is the highest-yield motion we have, and it is a formal part of your number.
CRM discipline.
Attio is the system of record. Deal value, seat count and stage current on every deal. Our data quality today is poor and you are the person who fixes it.
Market feedback.
You will be the only person hearing objections daily. We expect you to tell us what is breaking and what to build.
Who we are looking for
Professional fluency in French or Spanish, plus English.
Three or more years closing B2B software full cycle, with a median deal size under $20,000.
Evidence of 25 or more deals closed in a single year.
You built your own pipeline.
Strong signals
You have sold to HR, L&D or operations buyers.
You have worked somewhere small enough that you also wrote the sequences, built the list and argued about the pricing page.
You have sold into Latin America from Europe and know what that does to a calendar.
You have worked alongside a self-serve funnel and understand that some deals should never get a call.
Please skip this role if any of the following describes you.
You have only sold six-figure contracts on six-month cycles.
Your last three years came with an SDR, a solutions engineer and a deal desk.
You want a named account list handed to you.
You want to manage people within a year. This role has no reports and will not have any for some time.
You need a defined process. You will be writing it.
Why should you join Praktika:
We expect dedication and hard work—but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table.
Top-tier salary to match your top-tier skills
Equity that grows with your impact: Equity growth via stock options
26 days holidays plus bank holidays. (34 days per year)
Yearly off-sites: Last year was in Dubai!
Health and wellness benefits to support your overall well-being through Safetywing
Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools
Annual educational budget of up to $1,000
Interview Process:
We will provide you with feedback throughout the interview process.
Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide.
Location: Almaty, Almaty, Kazakhstan
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
Our Business Intelligence department owns the trusted data warehouse and the analytics every department relies on.
We build and maintain the models and reports behind management reporting and daily decision-making, with a strong focus on getting the numbers right and on time.
We're hiring a hands-on, SQL-strong data engineer to drive development work forward in our GCP + dbt + Power BI stack.
Reporting Line
— Head of Data Warehouse
Worksite
— Remote
What You Will Do
Develop and look after reliable, scalable data models, transformations and pipelines across BigQuery and dbt.
Bring together data from a range of different systems — databases, APIs, file feeds and external providers.
Translate reporting needs into accurate, well-tested and documented datasets.
Put validation, checks and monitoring in place so data problems are spotted before they spread.
Make sure the day-to-day data lands correctly and on schedule.
What We're Looking For
Must have
In-depth knowledge of SQL — you are confident in writing and debugging complex queries, and you understand the underlying data.
Substantial experience working in a production environment with ELT pipelines, data integration and data modelling.
A deep understanding of the principles of data quality assurance and data warehouse design.
Reliability and independence — you are able to take responsibility for resolving data-related issues and see the task through to completion.
Nice to Have
Experience with designing and building data models in dbt.
Comfortable using Python to move and integrate data across GCP services.
Practical experience querying and working in BigQuery (or a comparable cloud warehouse).
Solid grasp of star-schema design and semantic modelling for Power BI.
Confident with version control and CI/CD workflows, GitLab a plus.
Background working with brokerage, banking, asset-management, payments or fintech data.
We Offer
Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX SG Pte. Ltd. ("OKX SG") is building a robust, scalable compliance function in support of our Monetary Authority of Singapore (MAS) regulatory obligations. As Compliance Manager, you will partner with the OKX SG
CCO
and cross-functional stakeholders across Compliance, Legal, Risk, Product, and Operations to advance our Capital Markets Services (CMS) program and maintain a compliance framework aligned with MAS expectations.
What You’ll Be Doing
Assist in drafting, reviewing, and updating Singapore-specific compliance policies, procedures, job aids, controls descriptions, and governance documentation to support local regulatory requirements and licensing commitments.
Support the enhancement and ongoing maintenance of OKX SG’s AML/CFT, sanctions and broader regulatory compliance framework in line with applicable MAS rules, notices, guidelines, and internal standards.
Prepare clear, well-structured written materials for CCO, senior management, Board, auditors, and regulators, including governance decks, issue summaries, risk assessments, gap analyses, remediation updates, and regulatory briefing papers.
Track regulatory commitments, licensing conditions, control enhancements, and remediation actions arising from internal reviews, external reviews, audits, or regulatory feedback. OKX SG’s compliance function is responsible for tracking and taking corrective action to remediate findings.
Assist with the preparation and maintenance of management information, governance reporting, and status reporting across the compliance program for CMS.
Support regulatory engagements, inspections, and information requests by organizing documentation, validating evidence, and helping prepare concise, accurate responses.
Contribute to compliance training and awareness efforts for relevant stakeholders. OKX SG’s compliance framework requires training materials and attendance records to be maintained and risk-based training to be delivered where required.
What We Look For In You
8+ years of experience in regulatory compliance and financial crime compliance with a MAS regulated Singapore entity.
Direct experience supporting regulatory license applications, major regulatory change programs, regulatory remediation or supervisory engagements in Singapore.
Strong working knowledge of MAS Securities and Future Act and corresponding rules and regulations, notices and circulars
Experience drafting and reviewing policies, procedures, regulatory submissions, governance papers and other formal compliance documentation.
Strong program management skills with the ability to manage multiple workstreams, stakeholders and competing deadlines with minimal oversight.
Demonstrated ability to synthesize complex regulatory or operational issues into clear written analysis and actionable recommendations for senior stakeholders.
Proven ability to work cross-functionally across Compliance, Legal, Product, Operations, Risk, and business teams.
Excellent written, verbal, analytical and interpersonal communication skills.
Bachelor’s degree or equivalent practical experience in law, finance, business or another relevant field.
Proficient in AI tools usage and able to automate work deliverables wherever possible
Professional certifications such as CAMS, ICA, CRCM, CFA or equivalent.
Experience working in a global organization with matrixed stakeholders and shared service models.
Familiar with digital assets, blockchain technology and the role of compliant innovation in expanding economic freedom.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Dubai, United Arab Emirates
RequirementsSystem Administration: Strong experience administering Windows, Linux, and macOS environments, including users, security policies, and remote access;Networking: Solid understanding of the OSI model, network protocols, routing, and LAN configuration for reliable office infrastructure;Scripting: Experience with Bash and PowerShell to automate routine system administration tasks and improve operational efficiency;Hardware Support: Ability to maintain and troubleshoot computers, peripherals, office equipment, and network infrastructure;Infrastructure Monitoring: Experience monitoring networks, servers, and system performance to proactively identify and resolve issues;IT Operations: Experience with backups, office applications, IT inventory, documentation, and external IT service providers;AI & Modern Technologies: Experience using AI-powered tools to support troubleshooting, scripting, documentation, and infrastructure management.ResponsibilitiesInfrastructure Support: Maintain and support network, server, and office IT infrastructure to ensure stable daily operations;User Administration: Support Windows, Linux, and macOS users and manage access, security settings, and system configurations;Network & Systems: Configure and monitor networks, servers, backups, and infrastructure performance to maintain reliability;Hardware Support: Diagnose and resolve issues with computers, peripherals, and other office equipment;IT Vendors: Coordinate with providers, hosting services, and hardware suppliers to support infrastructure needs;Documentation & Inventory: Maintain IT inventory, technical documentation, and procedures to ensure transparent infrastructure management.We offerHigh salary (plus performance bonuses and salary revision);Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;Gym membership;Сorporate meals;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Director of Technology Operations
We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure.
We are looking for a Director of Technology Operations to lead that transformation.
This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes.
You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure.
Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated.
A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes.
The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention.
What you will do
Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes.
Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap.
Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy.
Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security.
Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably.
Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures.
Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service.
Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives.
Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems.
Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance.
Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises.
Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation.
Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately.
Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations.
Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function.
Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions.
Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences.
Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization.
What we are looking for
Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function.
Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles.
Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant.
Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate.
Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil.
Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams.
Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact.
Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management.
Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service.
Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation.
Experience working with Security, Risk and Compliance teams and managing technology and operational risks.
Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments.
Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus.
Experience managing budgets, vendors, contracts and technology investments.
Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined.
Track record of developing leaders and building teams that can operate without constant escalation or executive intervention.
Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it.
Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership.
Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable.
How we think about this role
We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes.
We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate.
You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements.
You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges.
At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen.
What success looks like
Within the first 6–12 months, we expect to see measurable movement in addition to plans:
reduced recurring operational toil;
increasing developer and employee self-service;
stronger and clearer service ownership;
fewer repeated incidents and systemic operational failures;
more risk-based and automated change management;
improved developer and employee experience;
clearer operational and resilience metrics;
measurable progress toward a Platform Engineering model;
stronger operational resilience and risk management;
and Heads and Leads operating with greater autonomy.
You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates.
Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools.
The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions.
Responsibilities:
Design intuitive and efficient user experiences for back-office products and internal tools.
Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs.
Collaborate closely with product managers, business stakeholders, developers, and other designers.
Conduct user research and usability testing with internal users.
Identify opportunities to simplify complex workflows and improve operational efficiency.
Maintain consistency across products by contributing to and following the design system.
Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements.
Review implemented solutions to ensure design quality and consistency.
Manage multiple design initiatives and priorities in a growing product environment.
Requirements:
5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS.
A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release.
Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions.
Figma at system-author level: variables, components, auto layout, clean handoff.
Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them.
Autonomy in a distributed team and English at B2 or above.
Nice to have:
Experience designing back-office systems, internal tools, or complex B2B products
Experience working with cryptocurrency, blockchain, or fintech products
Understanding of crypto-related workflows, terminology, and user needs
Experience with data-heavy interfaces, dashboards, tables, and complex workflows
Experience working with and contributing to design systems
Knowledge of accessibility standards and responsive design principles
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.
Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset
Responsibilities:
Assist assigned clients with day-to-day routine questions related to their account.
Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
Maintain, optimize, and negotiate contractual agreements and terms
Forecasting, monitoring, achieving, and reporting on client-based targets
Create and nourish strong relationships internally with other teams and stakeholders
Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
Promote and share the product’s benefits and value
Keep records updated in CRM, Email, Confluence, and other internal software
Occasional travel to industry expos, and conferences and attending relevant networking events
Other duties as required from time to time by the company
Requirements:
Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
Is service-first driven, self-motivated, and can work independently
Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
Works and manages time in a highly structured and efficient manner
Has strong negotiation skills and always looks for mutually beneficial solutions
Is passionate about crypto and the latest payment solutions available on the market
Has high energy, a positive attitude, and believes teamwork is crucial to success
Has outstanding problem-solving skills
Has strong organization skills, reporting skills, and attention to detail
Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
Proficiency in English and Russian, written and verbal
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Poland; Romania; Portugal; Spain
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the role
pdfFiller helps millions of customers create, edit, manage, sign and collaborate on documents digitally. We are looking for a Senior Product Marketing Manager who can connect what we build with why it matters to customers and how we win in the market.
This is a senior individual contributor role with significant ownership across positioning, go-to-market strategy, product launches, customer and competitive intelligence, and sales enablement.
We are looking for someone who is equally comfortable developing a positioning strategy, digging into customer and market data, partnering with Product on roadmap decisions, and giving GTM the tools and narratives they need to win.
What you'll be working on:
Own product positioning and messaging
Develop and continuously refine positioning, messaging and value propositions for pdfFiller across key customer segments and use cases.
Translate complex product capabilities, including AI-powered functionality, into clear customer benefits and compelling commercial narratives.
Ensure our positioning is differentiated, evidence-based and consistently reflected across the customer journey.
Lead go-to-market strategy
Own the product marketing strategy for major launches, new capabilities and strategic initiatives from early planning through adoption.
Define target audiences, use cases, value propositions, competitive differentiation, launch plans and success measures.
Partner with Product early in the development process so customer and market insight informs what we build, not simply how we market it after launch.
Develop deep customer and market insight
Build a strong understanding of pdfFiller customers, prospects, competitors and broader document productivity market.
Conduct customer research, win/loss analysis, competitive analysis and market segmentation to identify opportunities and inform Product and GTM strategy.
Turn customer insight and market data into recommendations leaders can act on.
Drive adoption and commercial impact
Partner with Growth and Lifecycle Marketing to improve activation, adoption, conversion, retention and expansion.
Identify gaps between product capability and customer understanding and develop strategies to close them.
Use data to evaluate whether positioning, launches and campaigns are changing customer behavior and contributing to business outcomes.
Enable Sales and customer-facing teams
Create sales narratives, competitive intelligence, battlecards, customer stories, presentations and other enablement materials that help customer-facing teams communicate pdfFiller's value effectively.
Partner directly with Sales to understand objections, competitive pressure and customer needs and bring those insights back into Product and Marketing.
Shape product strategy
Represent the voice of the market in product discussions.
Partner with Product leaders to evaluate market opportunities, customer problems, competitive dynamics and potential areas of investment.
Help the organization answer not only "Can we build this?" but "Who is this for, what problem does it solve, and why will customers choose us?"
Requirements:
6+ years of experience in consumer and b2b product marketing, preferably within software, productivity tools, document technology or a related technology category
Demonstrated ownership of product positioning, messaging and go-to-market strategy
Experience bringing new products or major capabilities to market
Strong understanding of SaaS customer journeys, including acquisition, activation, conversion, retention and expansion
Experience partnering closely with Product, Sales, Growth and other cross-functional teams
Strong customer research, market analysis and competitive intelligence capabilities
Ability to turn complex technology into simple, compelling customer value
Strong commercial judgment and comfort using data to make decisions
Excellent written and verbal communication skills in English
Ability to operate independently in a distributed, international organization
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Responsibilities
— Own full-cycle hiring for tech and non-tech roles
— Run hiring experiments — new sourcing channels, outreach formats, assessment methods, AI-driven workflows — measure the impact and scale what works
— Proactively source and engage passive candidates, map talent markets and build pipelines for future needs
— Act as a thought partner to hiring managers: shape role profiles, align on the hiring bar, and bring market insights
— Negotiate and close offers with highly competitive candidates
Requirements
— 5+ years of full-cycle recruiting experience with hands-on hiring for both tech and non-tech roles
— Strong direct sourcing skills — you can point to hires that came from your own outreach
— You use (or even build) AI tools in your daily workflow and can show concrete examples of where they improved your speed or quality
— A track record of changing how hiring works and comfort with risk: you've questioned a standard process, run an experiment, and can tell us what worked and what didn't
— Solid understanding of the tech stack
— Experience working with demanding stakeholders, including first-time hiring managers
— Fluent English
Benefits
— Compensation package: base salary and performance-based bonuses
— Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon
— Office-first: flexible hours with a possibility to work remotely
— 52 days per year, and 22 days of paid annual leave
— Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
— AI-first approach: licenses and access to a wide range of AI tools
— Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
— Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
ГибридseniorSENIOR RECRUITER | RELOCATION TO PORTUGAL | JOOM GROUP #relocation to #portugal #fulltime #recruiter #hrjob https://teletype.in/@remoteit/ZO6AdcHmOdV; RELOCATION TO PORTUGAL | JOOM GROUP Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia; Responsibilities Own full-cycle hiring for tech and non-tech roles Run hiring experiments — new sourcing channels, outreach formats, assessment methods, AI-driven workflows — measure the impact and scale what works Proactively source and engage passive candidates, map talent markets and build pipelines for future needs Act as a thought partner to hiring managers: shape role profiles, align on the hiring bar, and bring market insights Negotiate and close offers with highly competitive candidates Requirements 5+ years of full-cycle recruiting experience with hands-on hiring for both tech and non-tech roles Strong direct sourcing skills — you can point to hires that came from your own outreach You use (or even build) AI tools in your daily workflow and can show concrete examples of where they improved your speed or quality A track record of changing how hiring works and comfort with risk: you've questioned a standard process, run an experiment, and can tell us what worked and what didn't Solid understanding of the tech stack Experience working with demanding stakeholders, including first-time hiring managers Fluent English Benefits Compensation package: base salary and performance-based bonuses Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave AI-first approach: licenses and access to a wide range of AI tools Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work APPLY
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets.
The Commercial team is responsible for developing and deepening relationships with high-value individual and institutional clients, understanding their needs, and connecting them with relevant products and solutions across the OKX ecosystem.
About the Opportunity
We are seeking an experienced
Assistant Relationship Manager
to support our Relationship Managers in delivering a responsive, seamless experience for high-value clients in Singapore.
You will take ownership of client preparation, day-to-day servicing, follow-up, and internal coordination across the client lifecycle. This includes ensuring RMs are well prepared for client conversations, agreed actions are completed promptly, and client requests are handled with care and professionalism across Product, Operations, Compliance, and other internal teams.
This is a hands-on, client-facing role for someone who understands the expectations of sophisticated clients, anticipates what needs to be done, and follows through reliably. Success requires strong attention to detail, sound judgement, and a high level of ownership in ensuring both RMs and clients receive consistent, high-quality support.
What You’ll Be Doing
Client & Meeting Preparation
- Prepare concise client briefs covering relationship history, account activity, outstanding requests, and relevant discussion points, ensuring RMs are well prepared for client conversations.
- Coordinate meeting agendas, materials, and logistics, and conduct client or prospect research as required.
- Maintain accurate and up-to-date client records, ensuring relevant information is readily accessible to RMs.
Onboarding & Account Support
- Guide clients through onboarding and account maintenance, clearly communicating documentation requirements, next steps, and progress.
- Coordinate KYC and account-related requests with Operations and Compliance, checking submissions for completeness and following up on outstanding information.
- Drive operational blockers towards resolution, recognising when matters require RM involvement or specialist review and escalating promptly.
RM Enablement & Process Improvement
- Maintain CRM records, action trackers, and reporting so RMs have clear visibility of client priorities and outstanding actions.
- Develop knowledge of OKX products and processes to independently handle routine enquiries and anticipate information RMs may need.
- Identify recurring service issues and improve workflows to reduce administrative burden, strengthen follow-through, and improve the overall client experience.
Commercial Support
- Support RMs with research and preparation for prospective high-value clients, including understanding their business, trading or investment needs, and relevant market developments.
- Support prospect follow-up and progression through the sales process, coordinating agreed next steps and maintaining momentum.
- Where appropriate, support targeted outreach and initial client engagement under the direction of RMs.
What We Look For In You
5+ years of experience in financial services, fintech, crypto, wealth management, institutional sales, client servicing, or another relevant commercial environment.
Strong interest in crypto and financial markets, with the curiosity and ability to develop deep product knowledge quickly.
Commercially minded and confident engaging directly with clients, with the ambition to develop into an independent Relationship Manager.
Experience supporting HNW/UHNW, family-office, institutional or other sophisticated clients, including complex account structures and time-sensitive instructions.
Strong ownership and follow-through, with the ability to manage multiple client requests and ensure issues are driven through to resolution.
Analytical and detail-oriented, with the ability to use client and activity data to identify commercial opportunities.
Strong written and verbal communication skills, with the ability to work effectively across clients and internal stakeholders.
Proactive, resourceful, and comfortable operating in a fast-paced environment where priorities can change quickly.
Fluency in English and Mandarin is required
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorLondon, United Kingdom
УдалённоseniorCyprus; Ukraine
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