Location: Sao Paulo, Brazil (Sao Paulo)
Workplace: hybrid
Embark on an exciting journey with us as an
Accountant
to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making.
Key Responsibilities
Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements.
Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements.
Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis.
Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements.
Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger.
Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data.
Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc.
Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements.
Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries.
Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities.
Skills, Knowledge & Expertise
University degree in Accounting, Finance, or a related field.
3–5 years of professional experience in accounting or financial control, ideally within an international company.
Solid understanding of local accounting and tax regulations
(Brazil/Mexico)
and strong knowledge of US GAAP (IFRS is a plus).
Proven experience in general ledger accounting, reconciliations, and financial reporting.
Hands-on experience with expense management tools (experience with Yokoy is a strong advantage).
Practical understanding of tax compliance and cooperation with external tax advisors.
Advanced English (B2 or higher) — confident in written and verbal communication.
Experience with NetSuite is a strong advantage.
Familiarity with AP systems and intercompany processes.
Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently.
Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are hiring a
Senior Media Manager
to lead regional media strategy and execution across Southern and Central Africa, aligning media investments with business objectives and growth targets. The role will own multi-market media budgets, optimize channel performance, and drive measurable business impact across brand and performance campaigns. You will lead agency partnerships, oversee cross-market media governance, and mentor media specialists to ensure strong execution and consistent regional standards. You will also drive media innovation, advanced measurement, and campaign optimization to maximize ROI and commercial outcomes.
Key Responsibilities
Strategic Leadership & Fiscal Ownership
End-to-End Strategic Vision:
Formulate and execute the overarching annual media strategy and vision for Southern and Central Africa, aligning media investments directly with regional P&L and long-term business goals.
Annual Budgetary Management:
Autonomously manage, allocate, and optimize the multi-market media budget, driving financial efficiency, forecasting accuracy, and commercial ROI across all channels.
Senior Stakeholder Management:
Serve as the primary media authority and trusted advisor to regional executive leadership, translating complex media dynamics into executive business insights.
Cross-Regional Governance & Team Mentorship
Sub-Saharan Governance:
Lead and govern media strategy across Southern Africa while providing strategic direction, quality assurance, and functional oversight for Central Africa markets.
Remote Functional Leadership:
Provide strong professional mentorship, coaching, and day-to-day strategic guidance to the Central Africa Media Specialist (based remotely), building technical capability and ensuring unified regional standards.
Channel Mix, Innovation & Ecosystem Growth
Omnichannel Growth Strategy:
Architect comprehensive upper-, mid-, and lower-funnel cross-channel strategies (online, offline, performance, and brand) tailored to distinct market maturity levels across Sub-Saharan Africa.
Innovation & Advanced Formats:
Drive regional innovation roadmaps by piloting emerging media channels, advanced measurement tools, and integrated influencer frameworks.
Agency Governance & Commercial Procurement
Agency & Partner Management:
Lead high-level agency relationships, performance evaluations, fee negotiations, and commercial terms across regional agency partners, platforms, and major media owners.
Measurement, Analytics & Business Impact
Business-Centric Analytics:
Establish advanced measurement frameworks to evaluate media performance against hard business outcomes (sales growth, market share, CAC), turning complex analytics into decisive strategic actions.
Full Campaign Lifecycle Autonomy:
End-to-end ownership of major regional tentpole campaigns, from initial brief framing and media strategy through execution, continuous optimization, and executive post-campaign debriefs.
Skills, Knowledge & Expertise
Regional media strategy and multi-market budget management
Strong expertise in brand, performance, and omnichannel marketing
Media planning, campaign optimization, and ROI measurement
Agency management, commercial negotiations, and partner relations
Data-driven decision-making, analytics, and business performance measurement
Cross-functional leadership, stakeholder management, and team mentorship
Media innovation, emerging channels, and influencer marketing
Strong understanding of Southern and Central African media landscapes
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics.
This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team.
Key Responsibilities
Own Loyalty product strategy and roadmap.
Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes.
Build the customer proposition.
Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement.
Drive measurable changes in customer behavior.
Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway.
Connect product decisions to economics.
Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation.
Build for an ecosystem.
Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics.
Lead experimentation.
Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when.
Drive cross-functional execution.
Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome.
Build and lead the product team.
Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow.
Build a strong measurement system.
Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop.
Skills, Knowledge and Expertise
Loyalty, membership, subscription, or engagement product depth.
You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns.
Strong consumer product background.
You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category.
End-to-end product ownership.
You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes.
Behavior-change mindset.
You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation.
Strong commercial judgment.
You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost.
Experimentation depth.
You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions.
Cross-product thinking.
You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority.
Multi-market experience.
You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets.
0-to-1 builder who can also scale.
You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities.
Product leadership.
You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions.
Will be an advantage
Experience building loyalty or membership products for a multi-service consumer ecosystem or super app.
Experience with paid membership or subscription products.
Experience with rewards, cashback, wallet, payments, or incentive systems.
Experience with personalization, recommendations, CRM, or lifecycle decisioning.
Marketplace or two-sided platform experience.
Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa.
Experience taking a loyalty or membership proposition from initial launch to multi-market scale.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 116 500 EUR gross.
Final benefits may vary depending on the location.
Location: Sao Paulo, Brazil (Sao Paulo)
Workplace: hybrid
As a Driver Marketing Specialist, you will own driver marketing in Brazil, from insights and communication strategy to campaign launches in the market. You'll work closely with the Driver Operations, Brand, Analytics, and regional marketing teams, and you'll have real influence on the growth of one of our key markets.
Key Responsibilities
Turn BHT and competitor insights into clear recommendations for driver positioning, messaging, and campaigns; create and execute communication plans, and manage the driver marketing budget.
Measure the impact of marketing activities through pre/post studies and ad testing, and connect brand KPIs with business results such as sign-ups and retention.
Align with the Driver Ops team on acquisition campaigns, referral programs and lifecycle communications, so that all driver touchpoints stay consistent with the brand strategy.
Lead 360 campaign launches and marketing activities in the market.
Skills, Knowledge & Expertise
2+ years of experience in marketing, ideally in ride-hailing, delivery, marketplaces or other two-sided platforms.
A solid understanding of brand health tracking.
A deep understanding of the Brazilian market, plus strong cross-functional skills to align several teams around one brand vision.
Strong planning skills, the ability to adapt quickly to changing market conditions, and confidence in making decisions.
English B2+
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a Strategy & Operations Manager to act as an independent execution and problem-solving partner to the business leadership team. This is not a traditional PMO role. The mandate is broader: create transparency, challenge performance, solve cross-functional problems, and make sure our most important initiatives actually get delivered.
You will work horizontally across Product, Operations, Commercial, Finance, Legal, and other functions, with visibility across the full portfolio of strategic initiatives. Your job is simple to describe but difficult to execute: know what matters, know what is happening, identify what is not working, and drive it to resolution.
Key Responsibilities
1. Own strategic execution
Maintain an end-to-end view of the business's most critical initiatives and their performance.
Translate strategic priorities into clear projects, milestones, owners, KPIs, and deadlines.
Drive high-priority projects directly when dedicated ownership is missing or additional execution power is required.
Ensure commitments turn into measurable outcomes-not just meetings, updates, and presentations.
Step into stalled or ambiguous initiatives and drive them back to execution.
2. Act as an independent performance partner
Build a fact-based view of whether projects, teams, and initiatives are delivering against expectations.
Challenge assumptions, timelines, priorities, and reported progress when necessary.
Identify gaps between reported status and actual business impact.
Diagnose underperformance and distinguish between strategy, execution, ownership, resource, and capability problems.
Escalate material risks early and ensure corrective actions are defined and executed.
3. Solve cross-functional problems
Step into the "messy middle" between functions where ownership is unclear and execution gets stuck.
Structure ambiguous problems quickly and turn them into actionable decisions.
Align Product, Operations, Finance, Legal, Commercial, and other stakeholders around a single execution path.
Identify blockers, resolve dependencies, and drive decisions with pace.
Act as a neutral partner focused on the overall business outcome rather than the interests of an individual function.
4. Build execution discipline
Establish a lightweight but rigorous operating rhythm for strategic initiatives.
Create a single source of truth for priorities, status, decisions, risks, and dependencies.
Ensure every critical initiative has clear ownership, measurable outcomes, and transparent progress.
Run project and portfolio reviews focused on decisions and actions rather than status reporting.
Continuously improve how the organisation manages projects and executes strategic priorities.
5. Support strategic decision-making
Turn complex operational and performance data into clear management insights.
Build business cases and conduct quantitative and qualitative analysis for major strategic decisions.
Evaluate new opportunities, growth bets, and operating-model improvements.
Prepare concise, decision-oriented materials for senior leadership.
Connect strategy with execution: understand not only what we should do, but whether and how the organisation can actually deliver it.
What success looks like
Success in this role is not measured by the number of projects tracked or meetings facilitated. It is measured by:
Transparency - leadership always knows the real status of critical priorities.
Accountability - every important outcome has an owner, deadline, and measurable result.
Speed - blockers and unresolved decisions do not remain unresolved for weeks.
Execution quality - strategic initiatives move from discussion to implementation.
Business impact - the portfolio delivers measurable improvements in growth, efficiency, quality, or scalability.
Qualifications
You should be:
Extremely structured and comfortable bringing order to ambiguity.
Strong in project and program management, with the ability to lead multiple critical initiatives simultaneously.
Highly analytical and able to independently challenge numbers, assumptions, and conclusions.
Comfortable working directly with senior leaders and holding stakeholders accountable.
Able to influence without formal authority.
Pragmatic and execution-oriented-you naturally move from discussion to decision to action.
Comfortable entering unfamiliar areas, learning quickly, and solving problems independently.
Strong at communicating complex topics simply and concisely.
Naturally curious and persistent: when something does not make sense, you keep digging until it does.
The ideal candidate does not simply track the business. They help the business execute better.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 75 600 EUR gross
Final benefits may vary depending on the location.
Location: Panama
Workplace: hybrid
As a
Cluster Representative,
you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.
Key Responsibilities
Regional Strategy & Growth Execution:
Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics:
Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization:
Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management:
Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development:
Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence:
Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.
Skills, Knowledge & Expertise
Proven Experience:
3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset:
Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership:
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy:
Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility:
Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation.
We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end.
Key Responsibilities
Own the AV data workstream end to end.
Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets
Build the team from zero.
Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth
Management
: Manage ML engineers' charter across the cluster
Set technical direction across disciplines.
Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence
Partner with leaders across the organization.
Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery
Own external partnerships.
Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data
Balance research and delivery.
Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule
Skills, Knowledge and Expertise
10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one
Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls
Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines
Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints
Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level
Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale
Bachelor's degree in Computer Science, Engineering, or a related field
Nice to have:
AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development
Advanced degree (MS or PhD) in ML, robotics, or computer vision
Experience operating in emerging markets, and comfort building where the playbook does not exist yet
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for our
Intercity
vertical — a core business driving long-distance travel across cities. This includes
car-based rides
as well as
partner transportation networks
such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users.
You will manage a team that partners closely with
product, operations, and marketing
to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions.
In this role, you will act as a
trusted advisor
to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical.
Key Responsibilities
Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development
Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives
Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact
Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization
Establish and continuously improve analytics processes, documentation, and governance
Ensure data quality, integrity, and effective cross-team data collaboration
Skills, Knowledge and Expertise
5+ years of experience in data analytics or data science
2+ years of people management, leadings of 5+ people
Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business
Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference
Proficiency in Python and data analysis libraries
Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts
Experience in creating BI reports: Plotly / Redash / Tableau
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for an
Engineering Manager
to lead and develop a team of infrastructure engineers responsible for critical production systems. This role combines
people management with strong technical expertise
, requiring a solid infrastructure background and deep knowledge of
AWS, Kubernetes, distributed systems, networking, and infrastructure automation
.
Key Responsibilities
Lead, manage, and develop a team of infrastructure engineers responsible for critical production systems
Own team execution, delivery, and day-to-day prioritization in alignment with infrastructure strategy and architectural direction
Run the shared goals and collaborate with the Infrastructure Security, and other platform teams
Translate infrastructure priorities into clear team plans, milestones for both infrastructure and product teams
Work with Staff and Senior engineers to ensure technical solutions are delivered effectively and aligned with established architectural principles
Ensure the reliability, availability, and operational readiness of systems owned by the team
Own the team’s operational practices, incident response, postmortems, and completion of follow-up actions
Set clear expectations, run regular 1:1s, provide actionable feedback, and support engineers through performance reviews and Individual Development Plans
Skills, Knowledge and Expertise
7+ years of experience in software, infrastructure, SRE, or platform engineering, including 2+ years in an engineering management role within a Platform cluster
Proven experience leading and developing engineering teams responsible for production infrastructure or platform systems
Strong infrastructure engineering background, with sufficient technical depth to review architecture, challenge decisions, and work effectively with Staff and Senior engineers
Strong understanding of cloud infrastructure, especially AWS, Kubernetes, distributed systems, networking, and infrastructure automation
Experience operating highly available, business-critical systems, including incident management, on-call, postmortems, capacity planning, and operational excellence
Proven ability to set priorities, build execution plans, and deliver complex engineering initiatives while balancing reliability, technical debt, operational work, and long-term investments
Ability to delegate technical ownership and enable senior engineers to lead major technical initiatives
Strong cross-functional leadership skills, with the ability to align teams, manage dependencies, and resolve organizational, process, and technical bottlenecks
Professional working proficiency in English
Nice to Have
Experience operating infrastructure across multiple regions, data centers, or hybrid cloud environments
Experience managing teams with significant networking or distributed infrastructure responsibilities
Experience working in organizations where infrastructure teams provide internal platforms and services to a large number of engineering teams
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
Location: New Delhi, India
Workplace: hybrid
We’re building a Content Design function from scratch and we need people who want to be a part of that.
We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after.
Key Responsibilities
Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time.
Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc.
Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve.
Help evolve content guidelines and standards.
Skills, Knowledge & Expertise
1+ years of experience in either UX Writing, Content Design, or Knowledge Management.
Basic experience with analyzing support tickets or customer journey mapping (CJM).
Strong written communication skills and attention to detail, which you can demonstrate through your portfolio.
Experience with iterating and improving content based on feedback, research, and data.
Strong cross-functional collaboration skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company.
In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process.
Key Responsibilities
Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review
Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes
Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan
Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives
Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete
Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early
Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis
Prepare business cases for department projects — unit economics, ROI, payback and break-even
Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case
Explain variances between plan and actuals in business terms, and what they mean for the full year
Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them
Reconcile financial data across sources for consistency and accuracy
Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles
Skills, Knowledge & Expertise
Bachelor's degree in Finance, Economics, Accounting, or related field
Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports
Strong understanding of budgeting, financial forecasting, and variance analysis
Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools
Excellent analytical skills and attention to detail
Proactive approach: you identify issues early and come with proposed solutions
Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis
Experience using AI tools to build reports and dashboards and to increase personal productivity
Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage
Strong organizational and time management skills
Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 48 300 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Staff Product Manager
to shape this product from an early stage and lead it through validation, launch and international scale.
We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI.
Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery.
Key Responsibilities
Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform.
Translate data buyer requirements into scalable collection, annotation and quality-control workflows.
Design the full product journey across both sides of the platform: enterprise buyers and task contributors.
Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery.
Define the right balance between building internal capabilities, using external platforms and working with specialised partners.
Establish product metrics across demand, supply, data quality, unit economics and contributor experience.
Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience.
Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams.
Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases.
Skills, Knowledge and Expertise
Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level.
Proven experience building and scaling a new product or platform from an early stage.
Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes.
Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products.
Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics.
Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions.
Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty.
Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority
Fluent English and clear written and verbal communication skills.
Nice to have
Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems.
Experience building two-sided marketplaces or products involving distributed contributor networks.
Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Tbilisi, Georgia
Workplace: remote
We're looking for a driven and detail-oriented Recruiter to partner with business leaders across our Ride-Hailing and Marketing. As a Recruiter, you'll own the full recruitment lifecycle for our business across Africa, with an initial focus on South Africa and Egypt.
You'll work closely with HR Business Partners and hiring managers to deliver consistent, high-quality hiring outcomes. You bring structure, curiosity, and a genuine care for candidate experience to every search, and you're comfortable managing multiple roles in a fast-paced environment.
Key Responsibilities
Act as a reliable point of contact for hiring managers across Ride-Hailing and Marketing, using market knowledge and data to support hiring decisions and align recruitment activity with business needs.
Own and manage the full recruitment lifecycle (from brief in call to offer), ensuring a timely and positive experience for candidates and hiring managers.
Develop and execute targeted search strategies, proactively sourcing qualified candidates through job boards, LinkedIn, networking, and direct outreach.
Partner with HR Business Partners and stakeholders to support continuous improvement in hiring processes and candidate experience.
Drive consistency and efficiency across recruitment workflows, contributing to team projects that enhance the quality of hiring.
Build and maintain talent pipelines for recurring and anticipated hiring needs.
Use market data and competitor insights to provide relevant context to hiring managers on talent availability and candidate expectations.
Skills, Knowledge & Expertise
3+ years of recruitment experience, ideally in tech or digital fast-paced international environment.
Experience recruiting for commercial, marketing, or operations roles in South Africa and Egypt, ideally in ride-hailing or mobility.
Ability to build effective relationships with hiring managers and candidates at all levels.
Solid sourcing skills, comfortable going beyond inbound applications to find the right talent.
Organised and process-driven, you manage multiple searches without dropping the ball.
Clear and confident communicator, with strong written and verbal English skills.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Please submit your resume in English. Otherwise, your application will be dismissed.
The Agency Sales Lead – MENA is a senior commercial position responsible for securing holding-level media agreements with the Big 5 agency holding groups (Omnicom including IPG, WPP, Publicis Groupe, Dentsu and Havas) and converting them into committed, long-term budgets for inDrive Ads. Operating from Dubai, you will use your inside knowledge of how the holdings plan, negotiate and allocate client investment, together with existing senior relationships across their investment, trading and planning teams, to secure inDrive a place on the media plans of top global and regional brands.
As the first commercial lead for agency holdings in the region, you will own each agreement from initial conversation through negotiation, signature and activation, collaborating with internal Legal, Finance, Accounting, and Procurement teams to build the contracting framework the holdings require. Agreements secured in MENA are the starting point: once proven, you will extend them with the holdings' regional and global teams into other inDrive markets. Additionally, you will serve as a primary intelligence channel, gathering holding requirements to directly inform global product and feature roadmaps.
Key Responsibilities
Deliver against quarterly and annual revenue targets tied to committed budgets under holding agreements and the regional sales bonus structure.
Negotiate and execute annual and multi-year media agreements with the Big 5 holdings and their investment and trading units (trading agreements, joint business plans, preferred partner deals), covering budget commitments, pricing, incentives and inventory access.
Build and maintain direct relationships with the decision-makers who allocate advertiser budgets: heads of media investment and trading, heads of planning and buying, and client leads on top global and regional brand accounts.
Secure inDrive's inclusion on holding preferred partner lists and on the annual media plans of top global brands, and grow committed spend year on year.
Extend successful MENA agreements to the holdings' regional and global teams to unlock budgets across other inDrive markets.
Manage end-to-end contract execution by partnering with internal Legal, Finance, Procurement, and Accounting teams to establish contracting, billing and compliance workflows that meet holding requirements.
Run joint business planning and quarterly business reviews with each holding, tracking committed versus delivered spend.
Gather structured holding feedback on measurement, data, formats and trading requirements, synthesizing it into recommendations that inform global Product team feature development and roadmap prioritization.
Execute seamless commercial handoffs of signed agreements and campaign briefs to central Account Management and AdOps teams for setup, execution and retention, while remaining accountable for delivery against commitments.
Maintain accurate agreement status, pipeline tracking, and revenue forecasting within the CRM system.
Travel across MENA and to holding regional and global hubs as required.
Qualifications
10+ years in digital media, including at least 5 years inside a Big 5 media agency holding group (Omnicom/IPG, WPP, Publicis Groupe, Dentsu, Havas) in media investment, trading, planning and buying, or senior client leadership roles.
Proven track record of negotiating and closing holding-level media agreements, trading deals or joint business plans with committed annual budgets, from either the agency or the media owner side.
Established, active relationships with heads of media investment, trading and planning at a minimum of 3 Big 5 holdings in Dubai and across MENA.
In-depth understanding of how holdings allocate client budgets: annual planning cycles, preferred partner selection, trading terms and incentives, and internal approval processes.
Demonstrated ability to navigate internal corporate matrix environments to shepherd contracts, legal reviews, and financial approvals through to execution.
Proven capability to translate market demands and client feedback into structured recommendations for Product and Engineering teams.
Fluency in written and spoken English.
Preferred Qualifications
Sell-side experience (platform, publisher or ad-tech) selling into the holdings after an agency career.
Relationships with holding regional or global leadership beyond MENA.
Proficiency in Modern Standard Arabic; French is highly advantageous for North African market coverage.
Prior experience in digital media sales within a rapid-growth ad-tech, mobile app, retail media, or marketplace platform.
Strong commercial understanding of first-party mobility data, intent targeting, and context-driven advertising strategies.
Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
ГибридseniorPretoria, South Africa
ГибридheadLimassol, Cyprus
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