Location: Prague, Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Task and Responsibilities:
Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
Meticulous documentation of end user issues in ITSM tool
Adherence to processes and knowledge documents
Ticket backlog management
Continuous service improvement activities – knowledge script creation, training document updates etc.
Close collaboration with Onsite IT technicians
Requirements
Language skills: fluent German and English, other languages are advantage
Advanced MS Office apps knowledge a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task
Ability to work independently and effectively
Readiness to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Site Reliability Engineer to join the Site Reliability Engineering team, which plays a critical role in ensuring the platform delivers consistent, reliable service to clients. The services run on Kubernetes in AWS, and this role is focused on maintaining the health, stability, and performance of production environments.
This position is ideal for a hands-on engineer who thrives in diagnosing complex production issues where the root cause is not immediately apparent. This role transforms insights gained from production incidents into stronger reliability standards, safer deployment practices, more effective alerting, and automation that helps prevent recurring issues. While metrics, logs, and traces are leveraged daily, the core focus is identifying, resolving, and learning from the issues they reveal.
Responsibilities
Act as a senior escalation point for complex production issues in Kubernetes-based services, leading hands-on investigation across application, container, Kubernetes, and AWS layers through to root cause.
Partner with the teams that own our cluster infrastructure to resolve platform-level issues, and feed what you learn back into reliability standards and improvements.
Define and implement reliability and operability standards for Kubernetes-based services, including resource sizing, health checks, scaling patterns, rollout safety, and baseline monitoring, as part of service onboarding.
Serve as the incident commander or senior technical lead for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through.
Turn recurring investigations into runbooks, diagnostic tooling, and automated remediation that shorten time to resolution and eliminate toil.
Coach engineers in systematic troubleshooting and Kubernetes best practices through reviews, game days, and knowledge sharing.
Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
Standardize monitoring and alerting through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
Operate and tune OpenTelemetry pipelines, including sanitizing data, managing cardinality, and enriching telemetry with consistent fields.
Maintain the infrastructure behind our monitoring stack, including Helm charts, ArgoCD ApplicationSets, Kinesis streams, Lambda functions, and Prometheus.
Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.
Qualifications
5+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams
3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, with a deep understanding of how Kubernetes schedules, connects, scales, and rolls out workloads
Proven ability to independently diagnose complex failures in distributed systems running on Kubernetes, spanning application, configuration, resource, networking, and scaling issues, including cases where the root cause wasn't obvious
Strong Linux and networking fundamentals, with the ability to troubleshoot below the container layer
Strong production experience with AWS, including how cloud networking and access controls affect workloads running in Kubernetes
Strong incident response skills, including leading retrospectives and postmortems and following through on systemic fixes
Strong IaC skills (Terraform preferred), with examples of reusable modules, monitors-as-code patterns, or similar standardization work, and the coding ability to build automation and diagnostic tooling
Track record of defining SLOs/SLIs and using an observability stack (i.e. Prometheus and Grafana, New Relic, Splunk, or similar) to drive decisions and find root causes quickly
Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance
Kubernetes certification (CKA or CKS) or equivalent depth
Experience improving rollout safety and autoscaling behavior for Kubernetes workloads
Familiar with common data stores (Postgres, MongoDB, DynamoDB) and how they fail in distributed systems
OpenTelemetry instrumentation experience at scale is preferred
Benefits
The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Palo Alto; New York; San Francisco; Montréal
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Stockholm; Madrid; Amsterdam; London; Berlin
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
As a SecOps Engineer, you will help protect Aidoc’s cloud environments, products, corporate systems, and sensitive healthcare data by investigating SIEM alerts, supporting incident response, and improving the quality of security monitoring and operations.
This is a hands-on security operations role for someone who can analyze security signals, understand real risk, communicate clearly, and help the organization detect, investigate, and respond quickly and effectively to security events.
You will work closely with real production environments, where accurate investigation, clear documentation, and practical escalation are critical to protecting sensitive healthcare data, customer trust, and the reliability of Aidoc’s clinical AI platform.
Responsibilities
Own the end-to-end investigation of SIEM alerts across cloud, product, identity, endpoint, and SaaS environments: analyze the relevant evidence, separate false positives from real threats, and prioritize cases based on risk and impact.
Escalate high-risk findings with a clear summary of what happened, what is affected, why it matters, and what actions are required.
Support incident response by collecting evidence, assisting with containment, tracking remediation, and maintaining clear investigation records for internal reviews, compliance needs, and post-incident learning.
Improve SIEM rules, dashboards, alert logic, playbooks, telemetry coverage, and detection quality to reduce noise and strengthen security monitoring.
Work with Security, IT, DevOps, R&D, Product Security, and Compliance teams to resolve issues and improve security operations.
Requirements
2+ years of experience in Security Operations, SOC analysis, detection and response, incident response, cloud security operations, or a similar hands-on security role.
Hands-on experience with SIEM-based investigations, including alert triage, log analysis, event correlation, evidence review, case prioritization, and escalation.
Experience working with security telemetry from cloud platforms, identity providers, endpoints, SaaS systems, network tools, application logs, and production environments.
Familiarity with cloud-native environments, including IAM, storage access, workloads, Kubernetes, containers, APIs, logging, monitoring, and CI/CD pipelines.
Understanding of common attack techniques, including credential compromise, phishing, privilege escalation, suspicious API activity, malware, data exposure, lateral movement, and cloud misconfigurations.
Experience with identity and endpoint investigation, including SSO, MFA, service accounts, privileged access, EDR alerts, and suspicious user or device activity.
Ability to use query or scripting languages such as KQL, SPL, SQL, Python, Bash, or similar.
Familiarity with incident response workflows, case management, evidence collection, remediation tracking, and post-incident review.
Strong analytical judgment, with the ability to separate false positives from real risk and explain findings clearly.
Ability to work independently, document investigations clearly, and escalate issues with the right level of urgency.
Strong communication skills and the ability to work with Security, IT, DevOps, R&D, Product Security, Compliance, and business stakeholders.
Close attention to detail, strong ownership, and comfort working in a fast-moving production environment.
Additional Strengths
Experience in healthcare, healthtech, medical devices, digital health, or regulated software environments.
Familiarity with HIPAA, GDPR, SOC 2, ISO 27001, NIST CSF, or similar security and privacy frameworks.
Familiarity with MITRE ATT&CK, detection logic, attacker behavior, and investigation playbooks.
Experience with threat hunting, detection engineering, malware analysis, forensics, or advanced incident response.
Experience with SOAR platforms, case management systems, threat intelligence feeds, detection-as-code, or SOC automation.
Experience improving SOC metrics such as alert noise, false-positive rate, time to triage, time to escalation, and investigation quality.
Experience working with sensitive data, PHI/PII, customer-facing environments, or audit-ready evidence collection.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Detection and Response
The Detection and Response team is responsible for detection engineering, threat intelligence, and incident response across Nebius Cloud. Its goal is to improve and maintain Nebius's security monitoring capabilities, as well as to build and maintain an end-to-end Security Incident Response program - people, processes, and tools.
The Role
We're hiring a Detection & Response Engineer to build and run our D&R capability from the ground up. You'll work on detection engineering, threat intelligence, and incident response functions across Nebius
Cloud.
You'll be responsible for detection development, handling complex security incidents, forensics, and shaping the D&R strategy.
What you’ll
do
Detection development: maintain low false-positive and false-negative rates. Work closely with alerts consumers (20+ teams) to keep noise low and signal high, ensuring they can act quickly without missing genuine threats.
Architect and operate detection coverage across our
cloud
and bare-metal environments
Build and extend our internal D&R tools and pipelines - onboard new logs, build and automate response runbooks.
Integrate threat intelligence into detection logic and IR playbooks, tracking adversary TTPs relevant to Cloud infrastructure
Lead incident response end-to-end: scoping, containment, root cause analysis, post-incident
reviews and controlling critical action items are closed to prevent future possible incidents.
Partner with Compliance and Engineering teams to detect real threats while meeting the needs of both engineers and regulators.
Define and report on D&R metrics: MTTD, MTTR, detection coverage, false positive rates, etc.
Build and maintain Security Incident Response program: people, processes, tools.
Build tools, runbooks, and on-call processes that scale as the company grows.
What we look for
6+ years in security operations, detection engineering, or incident response.
Deep hands-on experience with cloud-native environments (Kubernetes, Linux workloads, container-based infrastructure).
Strong detection engineering skills: writing and tuning rules/detections in
SIEM platforms
(e.g., Chronicle, Splunk, Elastic) and SQL.
Experience building or operating SOAR workflows and
automating
response at scale (ideally with Golang and Temporal).
Working knowledge of threat intelligence frameworks (MITRE ATT&CK,
Pyramid of Pain, Kill Chain
) and how to operationalize them in detections.
Solid IR fundamentals: memory forensics, log analysis, network traffic analysis, and post-incident reporting.
Stakeholder management: able to coordinate across engineers, compliance, legal, executives during active incident phase. Serve as the primary owner and driver for complex changes, as a result of incidents post-mortem.
Nice to have
Experience with AI/ML and GPU clusters related threats.
Familiarity with eBPF-based detection or runtime security tooling (Falco, Tetragon).
Background in threat hunting.
Why this role at Nebius
Build D&R at a company scaling from startup to global infrastructure provider in real time.
Ability to evolve our internal D&R platform into a new cloud security product, delivering novel security observability for a range of neocloud customers - from big tech to AI startups.
Work alongside world-class engineers on infrastructure that powers frontier AI.
Competitive compensation with equity upside in a Nasdaq-listed, high-growth company.
Flexible, remote-first culture.
Hiring Process
Recruiter's chat (30mins)
Live-coding interview (60mins) to asses basic coding skills
Security interview (60mins) to asses domain expertise
Incident Response interview (90mins) to assess practical experience
Final interview to close the hiring process (45mins)
#LI-CP1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Задачи:
— Разработка и поддержка backend на Python с использованием Django и Django Rest Framework.
— Создание REST API, работа с Django ORM, миграциями и админ интерфейсом.
— Настройка и поддержка AWS сервисов: S3, RDS, SNS, SQS, CloudFront, CloudFormation.
— Реализация OAuth потоков аутентификации.
— Использование AI инструментов и LLM.
— Работа с Celery (версии 4.x/5.x) и брокерами сообщений Redis или RabbitMQ.
— Использование Docker (Dockerfile, docker-compose) и базовые знания CI/CD (GitHub Actions или аналогичные).
— Работа с SQL и реляционными базами данных, предпочтительно PostgreSQL.
— Использование Git, проведение Pull/Merge Requests, Code Reviews, Git Flow.
Требования:
— Опыт работы с Python не менее 5 лет.
— Опыт работы с Django, Django REST Framework.
— Знание PostgreSQL.
— Опыт работы с Django ORM моделями.
— Знание архитектурных паттернов RESTful API.
— Опыт работы с брокерами сообщений Redis или RabbitMQ.
— Опыт работы с кэшированием Redis.
— Опыт работы с инструментами мониторинга Sentry (желательно Pytest, Flake8, Bandit, wemake-python-styleguide).
— Опыт работы с AI инструментами (OpenAI, Claude, RAG / Knowledge Base Tools, Zapier, Make.com).
— Профессиональное владение английским языком.
Желательно:
— Опыт DevOps: настройка и поддержка AWS сервисов.
— Опыт настройки и поддержки CI/CD пайплайнов (GitHub Actions или аналогичные).
— Знание платежных шлюзов Mollie, Stripe, PayPal и подобных.
— Опыт настройки и оптимизации Sentry, логирования и мониторинга.
— Опыт тестирования и работы с инструментами качества кода: Pytest, Flake8, Bandit, wemake-python-styleguide.
— Опыт работы с интернационализацией и внешними интеграциями (CRM, API).
— Базовые знания Vue.js или опыт взаимодействия с фронтендом на Vue.
— Использование feature flags с django-waffle и продвинутых админ плагинов (CKEditor, image-cropping, sortable2).
— Знание Poetry, Fabric, Django Channels.
— Опыт обработки PDF и изображений (PyMuPDF, Pillow, heif-image-plugin).
Условия:
— Полностью удалённая работа с гибким графиком.
— Конкурентная оплата, полная занятость или фриланс, в зависимости от опыта.
— Возможности профессионального роста и долгосрочного сотрудничества.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
As a Technical Expert, you will own the core build-out of the company's R&D Efficiency Platform, proactively identifying and eliminating risks across the delivery pipeline through CI/CD, DevSecOps, Change Management, and AI-Native upgrades—reducing delivery cost while improving quality and efficiency via platformization and automation.
What You’ll Be Doing
Build core capabilities of the R&D Efficiency Platform and onboard business systems to improve overall engineering efficiency and delivery quality;
Design and optimize CI/CD pipelines (GitLab, Pipeline, ArgoCD), driving standardization, automation, and observability;
Drive the
AI-Native evolution of
CI/CD
, introducing AI Agent / LLM for intelligent code review, pipeline self-healing, smart test orchestration, and change-risk prediction;
Build
DevSecOps capabilities
, embedding Shift-Left Security across the lifecycle with SAST, DAST, SCA, image/secret scanning, and security gates to ensure supply-chain security;
Establish standardized
Change Management
, covering requests, risk assessment, approvals (CAB), canary releases, rollback, and change traceability;
Apply Kubernetes, microservice governance (Nacos, Apollo, Kong), and Aliyun / AWS cloud services to ensure platform stability and scalability.
What We Look For In You
Solid Computer Science fundamentals (OS, networking, distributed systems, data structures & algorithms);
Proficient in
DevOps toolchains
, CI/CD, Kubernetes, and microservice stacks;
Familiar with
DevSecOps concepts
and security toolchains, understanding supply-chain security and compliance;
Knowledge of AI / LLM in engineering-efficiency and CI/CD scenarios, with an AI-Native engineering mindset;
Familiar with the
Java
stack, with broad awareness of multi-language and business-side technologies;
Strong product sense, ownership, and ability to work under pressure;
Fluent English communication for efficient cross-regional collaboration.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Paris; Amsterdam; Munich; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE TEAM
The Applied AI team is Mistral's customer-facing technical organization. We work directly with enterprise clients from pre-sales through implementation to deploy cutting-edge AI solutions that deliver measurable business impact.
Our team combines deep ML expertise with strong customer engagement skills, operating like startup CTOs who own end-to-end project execution. Our SRE team works transversally across customer engagements, enabling value creation through Mistral tech - at scale. By joining the team you will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral's technological vision.
ABOUT THE JOB
You will be one of the founding engineers of the Applied AI SRE sub-team.
Your mission, alongside the team, is to build and operate the framework to ensure Mistral’s solution delivery is reliable and sustainable - and applied uniformly across all our accounts, both Mistral-hosted and customer-hosted. You should already have a strong understanding of what operational excellence looks like, and you’re ready to scale your impact.
You will operate in four concurrent modes:
- BUILD - Design for a fleet of Mistral platforms and apps. Build proactivity to reduce reactivity.
Productize reliability, author runbooks, create SLO templates, implement observability.
- RUN - Operate the Tier-1 customer environments that Mistral are contracted to operate.
Ensure SLO compliance, own on-call and incident response, manage drift, partner with Technical Support as L3 escalation, champion high signal post-mortems.
- ENABLE - Productize how Mistral deploy, secure, and scale our Applied AI solutions.
Engineer on-demand provisioning, author security baseline packages, embed security guardrails, automate everything.
- SECURE - Own the security operations layer for our customer-side deployments.
Lead CVE response across the fleet, ship supply-chain integrity controls (SBOM, signed images, provenance), co-page with InfoSec on security incidents, enforce secure-config baselines.
This is a framework-first, fleet management role at heart. If you're excited by the difference between solving one customer's problem and structurally solving the class of problem for every customer, this is the role.
HOW WE WORK IN APPLIED AI
• We care about people and outputs.
• What matters is what you ship, not the time you spend on it
• Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
• Always ask why. The best solutions come from deep understanding, not from copying what worked before
• We say what we mean. Feedback is direct, timely, and given because we care.
• No politics. Low ego, high standards.
• We embrace an unstructured environment and find joy in it.
ABOUT YOU
• Fluent in English.
• 5+ years in SRE, Production Engineering, or DevOps, with a record of shipping tooling.
• Strong multi-tenant Kubernetes fluency, namespace segmentation, network policy, RBAC, admission control, operations at scale.
• On-call discipline: incident response, blameless post-mortem culture, runbook-first mindset.
• Observability stack in production: Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Signoz.
• Infrastructure as code: Terraform, Ansible (or close equivalents).
• Proficient in Python and/or Golang for tooling and automation.
• Security mindset: you treat secure-SDLC, CVE response, and supply-chain integrity as reliability properties of the shipped artifact, not as someone else's job.
• Strong written communication skills: runbooks, post-mortems, and customer-facing incident comms are core deliverables of this role.
• Comfortable operating with high autonomy in an ambiguous, fast-paced environment — and disciplined enough to defend the team's scope when work tries to spill in.
• Solid Linux internals, networking debug, and distributed-systems fundamentals.
STRONG PLUS
• Cloud or application security background (AppSec, K8s security, supply chain — SBOM, cosign, SLSA). At least one of our early hires must bring this; if it's you, flag it.
• Experience operating LLM / model-serving stacks in production
• Experience with multi-cloud or on-prem hybrid customer environments (AWS, GCP, Azure, sovereign clouds).
• Open-source contributions, particularly in SRE, observability, or security tooling.
By applying, you agree to our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Задачи:
— Развертывание и поддержка облачной инфраструктуры в AWS (IaC через Terraform)
— Администрирование кластеров Kubernetes (EKS) и управление деплоем через Helm
— Настройка, оптимизация и защита пайплайнов в GitLab CI и GitHub Actions
— Внедрение инструментов сканирования уязвимостей (SAST/DAST) и управление секретами в HashiCorp Vault
— Настройка сквозного мониторинга и логирования (Prometheus, Grafana, ELK/Loki, Sentry), оперативное реагирование на инциденты
— Участие во внедрении и поддержании практик информационной безопасности по стандарту ISO 27001
— Настройка и поддержка веб-серверов (Nginx), управление VPN, SSL/TLS сертификатами и DNS
Требования:
— Уверенное знание Linux (Ubuntu/RHEL) и владение Bash для автоматизации
— Практический опыт работы с AWS (EKS, IAM, S3, RDS) и Ansible
— Глубокое понимание процессов контейнеризации (Docker, Kubernetes) и автоматизации CI/CD
— Понимание принципов сетевой безопасности, опыт работы с криптографическими протоколами и системами управления секретами
— Знание принципов и практический интерес к внедрению стандартов безопасности ISO 27001
Условия:
— Официальное оформление в соответствии с регламентом МФЦА (AIFC)
— График работы 5/2, гибкий гибридный формат (сочетание офиса в Алматы и удаленки) с гибким началом дня
— Стабильная заработная плата
— Интересные и динамичные digital-проекты (включая AI-интеграции и масштабные веб-платформы)
— Сильная техническая команда, минимум бюрократии и открытость к вашим технологическим инициативам
Задачи:
— Развитие и поддержка IT-инфраструктуры в высоконагруженном гео распределенном проекте;
— Обеспечение бесперебойной работы инфраструктуры и сервисов;
— Сопровождение bare-metal кластеров k8s;
— Сопровождение кластеров Clickhouse, Kafka, PostgreSQL, Aerospike;
— Автоматизация процессов;
— Обнаружение потенциальных проблем и участие в создании решения по их устранению;
— Поиск, тестирование и внедрение новых решений, помогающих оптимизировать текущие процессы и повысить качество предоставляемых услуг;
Требования:
— Опыт администрирования Linux серверов;
— Опыт администрирования Kubernetes;
— Опыт администрирования ClickHouse, PostgreSQL, Redis;
— Опыт работы с брокерами сообщений (Kafka);
— Понимание принципов IaC;
— Prometheus stack;
— ELK/EFK;
Будет плюсом:
— Опыт работы с Aerospike;
— Опыт использования GitLab CI;
— Опыт автоматизации с помощью Ansible;
— Владение любым языком программирования или скриптовым языком (Python, Bash, Go и др.);
Условия:
— Отсутствие дресс-кода и бюрократии;
— Рабочий ноутбук на выбор: Mac или PC;
— Покупка билетов до Кипра за счёт компании;
— Помощь с переездом семьи из любого региона;
— Рабочая виза для сотрудника и гостевая виза для членов семьи;
— Предоставляем жильё на первый месяц;
— Медицинская страховка и мобильная связь;
— Бесплатные обеды и напитки;
— Всегда полные корзины фруктов и всяких вкусняшек в офисе;
— Бесплатные курсы английского и греческого языков;
— Оплата занятий спортом;
— Частичная оплата школ и детских садов.
ОфисseniorSenior Infrastructure Engineer (Adtech) | RELOCATION TO CYPRUS | TrafficStars #relocation to #cyprus #fulltime #itjob #infrastructure #adtech https://teletype.in/@courierus/t86OEY-Tyu1; RELOCATION TO CYPRUS Сайт компании: Город: Лимассол, Кипр; Вакансия подразумевает релокацию вместе со всей семьей на Кипр, в г
Location: Hybrid - San Francisco, New York City, London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Governance, Risk and Compliance (GRC) Analyst who wants to build GRC with AI, and you do not need to be an engineer to do it. We encourage and equip you to use AI tooling to build automations for audit evidence and customer security questionnaires, alongside assessing AI tools and vendors and managing audits. This is a hybrid role based in San Francisco, New York City, or London, with three days a week in the office.
What you’ll do
Assess AI tools and vendors against security, privacy, and compliance requirements, and run company compliance and ethics training
Maintain the internal controls behind ISO 27001, System and Organization Controls 2 (SOC 2), Health Insurance Portability and Accountability Act (HIPAA), and Payment Card Industry Data Security Standard (PCI DSS) compliance, and drive remediation to completion with documented progress
Use AI tooling to build automations that collect audit evidence, monitor controls, and draft security questionnaire responses, and report on controls maturity scores
Manage annual audit deliverables, write treatment plans, and track completion across teams
Answer customer compliance inquiries and maintain customer-facing security and compliance documentation
What you need
3+ years supporting the audit lifecycle for SOC 2, ISO 27001, PCI DSS, or HIPAA in a cloud-based environment
Applied security or privacy controls to AI systems or AI vendors, such as model access, data handling, or third-party risk review
Built security policies and technical controls into the software development lifecycle (SDLC) with engineering partners
Led compliance projects across multiple business units and seniority levels
Bonus if you
Built an automation or internal tool, with code or AI coding tools, even outside an engineering role
Worked with AI governance frameworks such as ISO/IEC 42001 or the National Institute of Standards and Technology (NIST) AI Risk Management Framework
Hold a Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Compliance & Ethics Professional (CCEP) certification
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $134,000-$202,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is hiring a
GRC Manager
to own and modernize our governance, risk, and compliance program across both federal and commercial markets.
This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native.
You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it.
What You'll Do
Own and modernize Mattermost's compliance programs across federal and commercial markets
Lead readiness, certification, and surveillance cycles across both programs
Operate the risk management program end to end — from identification and assessment through treatment and acceptance
Own the third-party and vendor risk management program, including security assessments and supply chain risk
Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring
Build AI-native workflows to accelerate and improve the quality of recurring compliance work
Maintain the control library, system security plans, POA&Ms, and policies
Coordinate external audits from scoping through remediation
Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts
Grow and lead the GRC team as the program scales
What We're Looking For
Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience
Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program
Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53)
Experience with ISO 27001 and SOC 2 Type II
Experience operating a formal risk management program
Experience running a third-party and vendor risk management program
Experience owning customer-facing security assurance, including security questionnaires and trust center content
Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure)
Excellent written and verbal communication skills
Nice to Have
Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP
Experience working with AI platforms such as Claude, OpenAI, or Gemini
Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring
Direct experience applying AI or LLM-based workflows to GRC tasks
Proficiency in no-code automation or scripting languages
Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing
How Success Is Measured
CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days
SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage
Manual evidence collection replaced with automated, continuously monitored controls
Customer security questionnaires and trust center content maintained to unblock deal cycles
GRC team grown and operating as a scalable, program-driven function
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling
Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company
Target Salary Range: $139,254-$168,318
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote in the United States or Canada (East Coast/ET)
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency.
It's always peak hour somewhere: with infrastructure and customers spanning every continent, a Sanity SRE makes sure the platform we build is scalable and fast, safe to deploy, and inspiring to use. The scale is real: Content Lake alone handles around 75,000 requests a second, about 4.5m a minute, and companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, Arc’teryx, and Morningbrew run their content operations on it.
Our stack is built on a mix of the tried and tested and the bleeding edge. The core technologies we currently use include Kubernetes, Prometheus, ElasticSearch, PostgreSQL, NATS, Kong, Fastly, and Google Cloud Platform.
The SRE role involves close partnership with our development teams to design and build infrastructure that supports our goal: to be the best platform for authoring, processing, and distributing content worldwide in real time. You will work close to the metal on the security, stability, and performance our customers have come to expect, and help raise the reliability bar as we grow.
WHAT YOU WOULD DO:
- Design, build, and operate the shared platform foundations engineers ship on every day: GCP infrastructure, Kubernetes, networking, routing, CI/CD, and observability.
- Diagnose and troubleshoot complex distributed systems running at high request volume.
- Ensure observability and analyze the behavior of our stack.
- Contribute to in-flight work like modernizing our edge, caching, and gateway layers onto Fastly and tightening observability across the platform.
- Raise the reliability bar through better dashboards, alert severity, paging standards, on-call readiness, and incident response.
- Make deployment boring in the best way: build golden paths, production readiness checks, safe rollouts, and useful automation so engineers have fewer places to look before they ship.
- Mentor engineers and raise the technical bar through code review, design review, and pairing.
- Participate in our on-call rotation and help our developer on-call rollout land well.
ABOUT YOU:
- Based in the United States, with reasonable overlap with European engineering hours.
- Experience with SRE/DevOps tools, processes, and culture.
- 5+ years of experience as part of an SRE on-call rotation.
- Analytical approach to designing, diagnosing, and optimizing infrastructure.
- Experience with managing scalable, highly available, cloud-based applications, ideally with high request volume and customer-facing uptime expectations.
- Experience with Kubernetes for orchestrating, scaling, and managing containerized applications in cloud-based environments.
- Experience building CI/CD pipelines.
- Experience with an observability stack (Prometheus, et al.).
- Comfortable working across CDNs, edge, gateways, and caching layers, or eager to go deep there.
- You improve on-call and reliability by building systems, standards, and feedback loops that make production healthier over time.
- You are comfortable dealing with incidents and outages and have built a practical, thoughtful communication style for handling high-pressure situations.
- An open but considered approach to new technologies.
There are many roads leading up to being an SRE. Our team is already a mix of self-taught and formally educated people. Don't self-select out!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Real infrastructure scale and meaningful, hands-on work changing how it runs
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive stock options program and location-based salary
WHO WE ARE:
Sanity.io http://Sanity.io is a modern content operating system that replaces rigid legacy content management systems. We treat content as data, so teams can keep one governed source of truth and adapt it across websites, apps, workflows, and AI agents with less duplicated content work.
Sanity recently raised an $85m Series C led by GP Bullhound and is backed by ICONIQ Growth, Threshold Ventures, Heavybit, Shopify, and founders from Vercel, WP Engine, Twitter, Mux, Netlify, and Heroku.
Sanity is a 300+ person company with committed, ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type 2 fun. Read more about our values here.
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience our product serves. We believe that hiring the best talent and bringing together a diversity of perspectives, ideas, and cultures leads to better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.1
In Ireland, the Base compensation range for this role is €117,600 - €141,120. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
УдалённоPalo Alto; New York; San Francisco; Montréal; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоParis; Stockholm; Madrid; Amsterdam; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Tel Aviv-Yafo, Tel Aviv District, Israel
УдалённоBerlin, Germany
УдалённоleadBerlin, Germany
УдалённоRemote - Europe
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
ГибридParis; Amsterdam; Munich; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Hybrid - San Francisco, New York City, London
United States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
УдалённоseniorГеография найма не уточнена
Republic of Ireland (Remote); This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland