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Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Director of Developer Relations. About the job We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market. The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb Responsibilities In this role, you’ll: Serve as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline. Define the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams. Recruit, mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling. Guide and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies. Oversee a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling. Evolve our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces. Spearhead Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations. Act as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field). Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders. Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience). Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics. Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts. Desired: Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion. Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums. An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks. Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100. Based in the San Francisco Bay area, California: $324,480 - $405,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: South Africa About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the company Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages an extensive portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing and commercial lettings. They pride themselves on a bespoke approach to property management, focusing on achieving high yields for landlords while providing modern, high-quality living spaces for tenants across key urban hubs. The team has crafted a unique, results-driven way of working that prioritizes market expertise and a hassle-free experience for their diverse clientele. Operating with a focus on growth and efficiency, they offer a collaborative environment where local knowledge meets a commitment to service excellence. This is an excellent opportunity to join a stable yet forward-thinking property firm that remains a prominent fixture in the North West’s competitive real estate market. Job Type: Full-time (GMT 9:00 AM – 5:00 PM) Job Summary As the first point of contact for a thriving Manchester-based real estate agency, you will play a critical role in driving the growth of our residential and commercial portfolios. This role is more than just answering phones; it is about being the engine of our sales pipeline. You will be responsible for qualifying high-intent leads, managing major property portal enquiries, and ensuring every prospective buyer, seller, landlord, and tenant receives a world-class experience from their very first interaction. Key Responsibilities Act as the professional first point of contact for all inbound calls and digital enquiries. Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom. Qualify prospects effectively to determine their needs and urgency before booking viewings, valuations, or consultations. Manage the team’s Google Calendar, ensuring all appointments are scheduled accurately. Maintain a structured CRM, segmenting leads into Hot, Warm, and Cold categories. Proactively follow up with unconverted opportunities and re-engage dormant leads in the database. Support email and SMS nurturing campaigns to keep the brand top-of-mind for property investors and professionals. Track and report on pipeline performance, ensuring zero missed enquiries. Requirements Proven experience in Lead Qualification and Appointment Setting. Previous experience within the Real Estate or Property industry. Exceptional English communication skills with a professional and confident phone manner. High proficiency in CRM management and data entry. Expert-level command of Google Workspace (Calendar, Drive, Docs) and Microsoft Office. Strong organizational skills with the ability to manage high enquiry volumes independently. A proactive "follow-up" mentality and extreme attention to detail. Nice-to-Haves Familiarity with the Manchester property market. Experience in managing multi-channel lead generation (phone, email, and property portals). Background in customer service or front-desk support in a fast-paced environment. Benefits 🌎 Fully remote role 🎯 Performance-driven culture with clear KPIs and advancement pathways

Location: Saint Thomas, Virgin Islands, U.S.; Red Hook, Virgin Islands, U.S.; Charlotte Amalie, Virgin Islands, U.S. Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. We are looking for an HR Officer to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees. This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations. Key Responsibilities Recruitment & Staffing Coordination Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers. Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date. Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes. Onboarding, Offboarding & Employee Documentation Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures. Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll. Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time. HR Systems, Attendance & Payroll Inputs Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration. Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines. Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved. Employee Support & HR Administration Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague. Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives. Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents. Reporting & Process Follow-up Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities. Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up. Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient. What We're Looking For 1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a high-volume or operational environment is an advantage. Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs. Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important. Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly. Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines. Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers. What Sets This Role Apart Direct exposure to the employee experience across a large and growing warehouse network. An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data. A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations. The opportunity to grow within a developing HR function and take increasing ownership over time.

Location: Serbia; Romania; Croatia; Spain; Colombia; Brazil Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are representing fast-growing brands across the agency and direct-to-consumer (DTC) landscape. As these businesses continue to scale their marketing and paid media efforts, they are looking for creative talent who can bridge the gap between creative production, AI-powered content, and performance marketing. This is a hands-on role combining customer research, direct-response creative strategy, video editing, and AI-powered content production. You’ll be responsible for turning customer insights into compelling video ads that capture attention, communicate value, and drive purchases. Whether you're a video editor who knows how to turn raw footage into high-converting ads, an AI creative producer who can generate compelling UGC-style videos, or a creative strategist who can take an idea from concept to execution, you’ll have the opportunity to develop your own concepts, write scripts, produce finished ads, and analyze their performance using real advertising data and we'd love to hear from you. Responsibilities Depending on your expertise and the specific opportunity, your responsibilities may include: Conduct Customer Research: Research customer avatars, buying motivations, pain points, objections, and desires through customer reviews, Reddit, social media comments, competitor ads, Meta Ad Library, and internal performance data. Develop Creative Angles: Identify customer insights and emotional triggers that can be translated into compelling advertising concepts and testable creative angles. Write Direct-Response Scripts: Develop persuasive video ad scripts and creative briefs outlining the target audience, core message, hook, value proposition, proof points, ad structure, and call to action (CTA). Produce Performance Video Ads: Create and edit engaging video ads for Meta platforms (Facebook and Instagram), focusing on strong hooks, storytelling, pacing, B-roll, captions, transitions, pattern interrupts, and sound design. Leverage AI Creative Tools: Use AI tools to produce UGC-style content, avatars, voiceovers, product visuals, images, B-roll, and video sequences. Optimize Creative Performance: Analyze advertising results, identify what works and what doesn’t, and continuously iterate on creative concepts to improve engagement and conversion performance. Collaborate with the Marketing Team: Work with internal stakeholders to execute creative briefs, strengthen existing concepts, and develop new advertising approaches. Requirements At least 3 years of experience creating performance-driven video ads for DTC e-commerce brands. A strong portfolio showcasing video ads personally developed and produced for Meta Ads (Facebook and Instagram). Strong understanding of direct-response marketing, including customer awareness stages, buying psychology, customer objections, hooks, offers, and conversion-focused messaging. Proven experience developing original creative concepts, writing video scripts, and translating customer research into advertising content. Excellent hands-on video editing skills, with a strong understanding of storytelling, visual composition, pacing, and audience retention. Practical experience using AI creative production tools such as Arcads, Higgsfield, Kling, ElevenLabs, or similar platforms. Ability to interpret advertising performance data and explain why certain creatives perform well. Strong creative problem-solving skills, initiative, and the ability to independently manage the creative production process. Comfortable working in a fast-paced, remote environment with a high level of ownership and accountability. Tools & Skills That Could Be Relevant Experience with some of the following is a plus: AI video & generation: Runway, Kling, Veo, Sora, HeyGen, Synthesia, or similar tools. AI image & creative generation: Midjourney, Flux, ChatGPT, or similar tools. Video editing: Adobe Premiere Pro, After Effects, CapCut, or equivalent. Voice & audio: AI voice generation, voiceovers, sound design, and audio editing. Performance marketing: Meta Ads, TikTok Ads, direct-response creative, creative testing, and ad performance analysis. To respect everyone’s time, we will not move forward with applications that only include: general video editing portfolios, cinematic showreels, YouTube editing portfolios, documentary work, podcast editing, wedding videos, corporate videos, and motion graphics portfolios without paid advertising experience We're not looking for someone who has simply experimented with AI tools. We want people who can use them to create compelling, commercially effective creative assets. This role is specifically for creators who specialize in performance advertising for DTC brands. Important: This is a shared talent opportunity across our clients. Applying does not guarantee placement with a specific company, but your profile will be considered for the opportunities that best match your experience and capabilities. Benefits Competitive USD salary based on experience. Fully remote position — work from anywhere. Opportunity to work with cutting-edge AI creative technology. High ownership role with direct impact on company growth. Collaborate with a fast-moving international team.

Location: Saudi Arabia Our client is a fast-growing FMCG coffee business with products sold across more than 45 markets worldwide, including a growing footprint in Saudi Arabia. The company is now investing in Saudi Arabia and is building out the team and route-to-market for both its B2C and B2B coffee business in the region. Our client is looking for a senior, well-connected coffee and FMCG sales professional to lead the development of its Saudi Arabian market, with primary focus on B2C and additional support on B2B activity. This is a hands-on, market-building role for someone who can advise the company on how to enter and grow in Saudi Arabia and the wider region – including identifying and securing the right distributors – and who is comfortable operating with a high degree of autonomy in a market where the company does not yet have a local office. Key Responsibilities •        Develop and execute the go-to-market strategy for the company’s B2C coffee business across Saudi Arabia. •        Identify, evaluate and onboard key distributors and channel partners in Saudi Arabia and the wider region. •        Provide hands-on advisory support to the company leadership on market entry, route-to-market and commercial structure for the region. •        Support and contribute to B2B sales activity alongside the core B2C focus. •        Build and manage relationships with retailers, distributors and trade partners across the coffee and broader FMCG landscape. •        Travel periodically to engage with the company’s existing business and sales teams, share market learnings and help guide the development of the Saudi Arabia business. •        Act as a trusted, on-the-ground advisor as the company scales its presence in the region, with the expectation of building and managing a team as the business grows. Requirements •        At least 10 years of experience in the coffee industry and/or broader FMCG sales and marketing, with strong B2C focus. •        Deep, well-established network within the coffee industry in Saudi Arabia – able to advise on key distributors and the right way to enter the market. •        Proven sales and relationship-building track record; able to open doors and close deals. •        Previous experience managing a team is preferred, given this role is expected to grow into a people-management position. •        Comfortable working independently/remotely without a local office infrastructure, while staying connected to a small regional team. •        Fluent English speaker. •        Honest, hard-working, relationship-driven, and willing to travel as needed. •        Local Saudi Arabian candidates strongly preferred but not essential. •  No specific educational background required – industry experience and network matter most.

Location: Morocco About Huzzle At Huzzle, we connect talented professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms operating in industries such as SaaS, MarTech, FinTech, and EdTech. We match exceptional talent with full-time remote opportunities, where they join client teams directly while receiving ongoing support from Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced Sales Development Representative to support pipeline growth through targeted outbound outreach. In this fully remote role, you’ll engage B2B prospects, identify new business opportunities, and book qualified meetings for clients across a range of industries. You’ll play a key role at the front end of the sales process by making calls, executing outbound campaigns, and building relationships that develop into genuine revenue opportunities. This position is ideal for someone with solid cold-calling experience, excellent English communication skills, and the confidence to engage prospects across US and European markets. Key Responsibilities Make 100+ outbound cold calls daily to prospects across various industries. Follow established scripts while tailoring conversations to engage potential leads. Qualify prospects against set criteria and schedule meetings for Account Executives. Maintain accurate lead records and update prospect information in the CRM (e.g., HubSpot, Salesforce). Work closely with sales leadership to refine and improve outreach strategies. Achieve daily and weekly activity goals, including call volume, conversion rates, and meetings booked. Regularly test scripts, email subject lines, and outreach cadences to boost conversion rates. Requirements Proven track record in B2B lead generation and outbound cold calling A stable internet connection and professional home setup Comfortable making 100+ calls daily Strong verbal communication and objection-handling skills in English Results-driven, coachable, and highly organized Experience with tools like CRMs, dialers, LinkedIn Sales Navigator, and email automation Benefits 💻 Fully Remote: Work from anywhere while collaborating with international teams 🚀 Career Growth: Explore opportunities with companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Network with high-performing sales professionals in our talent community 🧭 Ongoing Support: Get guidance and support from Huzzle before and after placement 💰 Tailored Compensation: Salary packages vary by client and your preferences, with opportunities aligned to your career goals

Location: Morocco About Huzzle At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success. Job Summary We’re seeking an experienced Account Executive / High-Ticket Sales Closer with a strong track record of converting qualified opportunities into closed-won deals. This remote sales role is ideal for a confident, commercially driven professional who can take ownership of the full closing process, from conducting discovery calls and product presentations to handling objections, negotiating terms, and confidently asking for the sale. You should have at least 3 years of professional sales experience, including hands-on experience closing high-ticket deals. Experience selling within technology, SaaS, or a related B2B industry is highly preferred. Key Responsibilities Manage qualified sales opportunities from initial discovery through negotiation and closing. Lead effective discovery calls to understand prospects’ needs, pain points, budgets, and purchasing motivations. Deliver compelling sales presentations, product demos, and closing calls. Demonstrate value and clearly communicate ROI to potential customers. Confidently address objections related to pricing, timing, competitors, and decision-making. Manage follow-ups and keep deals moving forward throughout the sales cycle. Negotiate commercial terms and consistently drive opportunities toward closing. Keep CRM records up to date, including pipeline, opportunities, and customer details. Work closely with SDRs, marketing, customer success, and other internal teams. Consistently meet or exceed individual sales and revenue targets. Identify ways to improve conversion rates and enhance overall sales performance. Requirements At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role. Proven experience closing high-ticket deals is essential. A demonstrated track record of meeting or exceeding sales targets. Strong skills in discovery, objection handling, negotiation, and closing. Excellent verbal and written English, with strong client-facing communication abilities. Comfortable selling via video calls, phone, email, and other remote communication channels. Experience managing sales pipelines and working with CRM platforms. Strong commercial awareness and the ability to communicate value beyond price. Self-driven, accountable, and motivated to achieve ambitious revenue targets. Experience in Tech, SaaS, software, or other B2B technology sectors is preferred. Benefits 🌎 Fully remote position with a flexible working environment 🚀 Partner with fast-growing global companies and innovative products 📈 Opportunities to advance into senior sales and leadership positions 🎯 Performance-driven bonuses and incentives 🤝 Join a collaborative team with a high-performance sales culture

Location: Albania; Azerbaijan; Georgia; Serbia; Slovenia; Poland Intetics Inc. , a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Go Developer to join our dynamic team on a full-time basis. We are looking for a Senior/Lead Go Backend Engineer with strong Identity and Access Management (IAM) expertise to design, build, and operate secure, high-performance authentication services. The candidate should have 7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments. Project Responsibilities: - Design, develop, and operate high-throughput, low-latency identity services: Single Sign-On (SSO), Multi-Factor Authentication (MFA), session management, and federation. - Own features end-to-end from design through production and support. -Implement and scale modern authentication and authorization protocols and token formats (OAuth 2.0, OpenID Connect, JWTs), including secure token issuance, rotation, and revocation strategies. -Write clean, concurrent, and highly performant backend services primarily in Go; design idiomatic, testable code and clear API contracts (gRPC/HTTP). - Use your DevOps experience to deploy, manage, and automate identity infrastructure (CI/CD, monitoring, and incident response). - Serve as the subject matter expert on authentication and identity: own internal security reviews, threat modeling for identity flows, and guide other teams on secure integrations with our platform. Integrate and maintain solutions with custom and standard identity providers (e.g. Keycloak and AWS Cognito), and federation patterns. - Mentor engineers, conduct design reviews, and contribute to the team's technical roadmap and security posture. Requirements 7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments Strong production experience with Go and gRPC; building complex distributed backend systems Deep knowledge of authentication and authorization: OAuth2, OIDC, RBAC, JWT, token security, session management, cryptography Strong understanding of web security, federated identity, secure coding, and OWASP Top 10 Hands-on experience with AWS, Kubernetes, and Terraform Experience designing high-throughput, low-latency systems with a focus on security and correctness Strong communication skills; able to explain security and architecture trade-offs to technical and non-technical stakeholders Nice to have: Experience with SAML, SCIM, PKI, JWKs/JWKS endpoints, key management (KMS/HSM) and token introspection. Working knowledge of identity platforms (commercial or open source), rate limiting, abuse mitigation, and adaptive authentication. Experience with IntelicsML

Location: Remote (South Africa) ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote - South Africa Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Singapore Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering. We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality. This is a full time hybrid role based out of our Singapore hub. What you’ll do at Figma Weave: Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave We’d love to hear from you if you have: 2+ years of experience working in a QA or Support environment for a technical SaaS product Troubleshooting and debugging experience across multiple platforms Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity Japanese a plus, but not essential At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Chicago, IL In a nutshell: IDEO Chicago is seeking an Experience Specialist to support the success of design teams and our studio’s internal community from both an operational and cultural perspective. You’ll use your insight and curiosity about needs and challenges to stay a few steps ahead and elevate the bar for how we execute on the client and community experience. It’s not enough for our values* and belief in design excellence to surface only in the work we do with clients. We expect that the look and feel of our workplace, and the experiences we host at IDEO, will reflect our brand authentically as well. Our Experience Team treats large and small “moments” with equal potential to inspire people. Sometimes this means planning ahead for formal events in order to deliver signature interactions. Sometimes it means shifts in furniture or protocols that refresh our state of mind on a daily basis. Our Experience Team has a “no task too big or small” attitude with a natural inclination to pitch in and get our hands dirty (sometimes literally). We expect the Experience Specialist to have a “no task too big, no task too small” attitude with a natural inclination to get their hands dirty (sometimes literally). Once you are here you will: Contribute to the day-to-day running of the office (calendaring, hospitality, logistics, supplies, studio environment), in a hands-on manner, in collaboration with the Experience Team and others. Be present in the studio to ensure timely preparation, set-up, and coordination of meetings and events (sometimes past normal working hours). Help prioritize requests for meetings, rooms, and catering and resolve conflicts when necessary. Help design and coordinate on-brand, hospitality-focused experiences for clients, guests, and colleagues. Build relationships and a local network especially with caterers, local restaurants, and other food vendors to grow resources for outstanding experiences. Welcome clients and visitors by helping to coordinate their travel and logistics. Relevant experience: At least 2-3  years of experience in a related role. Experience in hospitality, theatre or stage production or a “concierge” type of role in a design studio, creative consultancy or corporate environment. Excellent coordination, time management and organizational skills. Natural ability to prioritize tasks. Success at managing a high-volume of responsibility in a fast-paced environment. A “no job too small” mentality. Enthusiasm for collaborating with a variety of personalities and work styles. Proficient with standard cloud based applications (Google Apps). Helpful and empathetic, able to think and react on your feet. Calmness and resilience, comfortable with handling tasks and meeting deadlines in a fast-paced environment. Interest in working in a creative environment. *IDEO Values are: Be Optimistic, Collaborate, Take Ownership, Embrace Ambiguity, Talk Less, Do More, Learn from Failure, and Make Others Successful. What does IDEO offer you? IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. Payscale & Benefits IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity. The role is in-person Monday - Friday 10am to 2pm daily . The hourly range for this role is based on candidate experience, location, and other factors. If this role converts into a full-time position, this role is eligible for employee benefits. Application instructions: If you identify with our values and would love to contribute to our office, please submit your resume and cover letter.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We’re looking for a Business Development Representative who will be the first point of contact for leading companies across the United States exploring next-generation cloud and AI solutions. Working closely with Account Executives, Marketing, and Product teams, you will build and qualify pipeline to accelerate Nebius’s growth in US markets. Location: San Francisco, New York or Boston Your responsibilities will include: Territory & Account Penetration Collaborate with AEs to map and prioritize target accounts across the US, then execute a mix of outbound calls, personalized emails, and LinkedIn outreach to secure qualified meetings. Inbound Lead Qualification Screen and qualify inbound MQLs generated by Marketing, ensuring each prospect meets BANT criteria before handing off a detailed prospect brief to AEs. Customer & Market Engagement Conduct qualification calls to uncover customer pain points, technical requirements, and budget. Represent Nebius at key European tech events, book on-site meetings, and follow up to maximize ROI. Feedback & Continuous Improvement Gather market intelligence (common objections, competitive insights, feature requests) during prospect conversations and share it with Product and Marketing. Monitor outreach metrics (open rates, reply rates, connect rates) and collaborate with Sales Ops to optimize cadences and scripts. Stay up to date on AI and cloud trends (e.g., generative AI in pharma R&D) to position Nebius’s value proposition effectively. We expect you to have: Language & Market Expertise Fluent English, both written and verbal. 2+ years of SDR/BDR experience in cloud, B2B SaaS, or AI, with a proven track record targeting AI Natives in the US. Technical & Sales Skills Strong understanding of GDPR and local data-privacy regulations. Soft Skills & Mindset Highly self-motivated, goal-oriented, and able to thrive in a fast-paced startup environment. Excellent written and verbal communication skills, with strong cross-cultural awareness and adaptability. Collaborative team player comfortable operating in a hybrid office model. It will be an added bonus if you have: Familiarity with Salesforce and sales engagement tools such as Outreach. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. On Target Earnings Range $95,000 — $95,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: London, United Kingdom Senior Business Development Associate In a Nutshell Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference. Once Here You Will BUSINESS DEVELOPMENT PROCESS Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients. Run pipeline meetings. Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO. Lead and manage opportunity qualification, owning continuity of the BD process. Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps. Pull in director-level support as needed for advocating for client needs and negotiation support. Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions. Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One. Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer. REPORTING Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it. Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned. Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add. DATA INTEGRITY Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot. Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!). Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process. Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks. PROGRAM MANAGEMENT Exercise project management tactical skills by effectively steering the BD process for new and existing work. Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings. Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines. Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients. Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists. Support account planning activities to drive a proactive, consistent approach to client investment and development. Support the deployment of the right expertise and experience from within the hub team towards client pursuits COMMUNICATION Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events. Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity. Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content. Strengthen existing assets and develop new ones in collaboration with subject matter experts. Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer. NETWORK BUILDING Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market. Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads. Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations. Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity. EXPLORE Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead. Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses. Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required. Assist with internal programs and initiatives to improve organizational BD efforts, as required. Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings. We're looking for someone with SKILLS Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy. Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams. The ability to create and deliver presentations, proposals, and other assets. Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business. Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients. Strong presentation and writing skills Ability to conduct and synthesize research Attention to Detail: Demonstrates concern for the details and their impact on the larger picture. Familiarity with a wide range of market analysis tools, data sets, and benchmarks. Comfort determining next steps in ambiguous situations with limited direction. Ready to pitch in on tasks, big or small. Volunteer and helper mindset. Desire to collaborate across various design disciplines Take chances without being afraid to fail and learn along the way Insatiable curiosity to learn more about businesses, industries, markets, and what drives them MINDSET Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive. Show Curiosity: Question accepted norms to make room to learn from more diverse voices. Lean into Vulnerability: Build trust by being open. Ask for and give consistent and timely feedback on personal performance. Be optimistic Collaborate Embrace ambiguity Talk Less, Do more Learn from failure Make others successful Take ownership What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £55,000 - 60,000 GBP, depending on experience Location London, UK Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.

Location: Remote Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain. PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform delivers a fully managed, multi-cloud Postgres service designed for the most demanding production workloads. We handle the complexity of provisioning, scaling, replication, and failover - so engineering teams can focus on building their products. Our customers entrust us with their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Software Engineer to join our Postgres engineering team and help us build a world-class managed Postgres offering. What's the job to be done? You will design and build the control plane that provisions, scales, and heals Postgres clusters with minimal customer-visible downtime. You will build and maintain high availability, disaster recovery, and data protection solutions that keep customer databases safe through infrastructure failures. You will tune Postgres to operate at scale for some of the largest and most demanding workloads in the world. You will build tooling and automation for database operations, backup, restore, and migration workflows - and participate in an on-call rotation. You will work directly with customers to understand their workloads and translate real-world needs into platform improvements. These attributes best describe you… You have strong experience building, operating, or maintaining large-scale Postgres deployments in production. You have an excellent understanding of low-level operating systems concepts including multi-threading, memory management, networking, storage, and performance. You have strong fundamental computer science skills and can reason about distributed, fault-tolerant systems. You thrive in a collaborative environment, enjoy mentoring other engineers, and communicate complex technical tradeoffs clearly. You are self-motivated and can work independently with minimal guidance while making sound technical decisions. What you will need 5+ years of software engineering experience designing, building, and supporting large-scale systems in production. Strong proficiency in Go, with experience in other languages like Ruby, Python, Zig or Rust. Experience building and maintaining distributed, fault-tolerant services. Working knowledge of Kubernetes and containerized applications. Experience building and operating distributed systems at scale. What else will help you be successful Experience building or operating a database-as-a-service or managed database platform. Experience with connection pooling and proxy layers for Postgres. Experience with cloud platforms (AWS, GCP, Azure) and infrastructure-as-code. Contributions to open-source projects, especially in the Postgres or database infrastructure space. Experience working with remote, geographically distributed teams. Previous experience at a high-growth technology company. Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $120,000 - $290,000 USD

Location: Remote US Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain. About the role More and more PlanetScale databases are created, connected and queried by AI agents. Cursor, Claude Code, Codex and a growing list of other tools now sit between developers and their infrastructure. You will own that experience end to end. You'll make sure PlanetScale shows up everywhere developers build with AI, that our MCP server and CLI work flawlessly in every agent, and that we can measure how well it all works. Then you'll show the world how to do it well through demos, docs, blog posts, videos, and conferences. This is a hands-on role combining engineering, content creation, and a strong public voice. You'll work closely with the teams that build our MCP server, CLI, API and docs. The landscape of how developers work with AI changes fast. You'll have the opportunity to move quickly, experiment, and take the lead on the future of AI use with databases and infrastructure. Make PlanetScale great with AI tools Build and maintain the plugins for PlanetScale in every AI marketplace and directory: agent plugins, skill registries, MCP directories, IDE extension stores and AI app builders Own our integrations with AI coding tools, agent frameworks and platforms Stay current with AI tools as they launch and ensure our customers have a great experience from day one Test the PlanetScale MCP server and CLI across Claude Code, Cursor, Codex, VS Code and other clients, and catch regressions before users do Find friction in creating a database, connecting, running migrations and debugging queries from inside an agent, then fix it or drive the fix with the owning team Improve the context agents rely on: tool descriptions, skills, llms.txt, docs written for agents, and error messages agents can act on Attention to AEO (answer engine optimization): make sure agents find and recommend PlanetScale Build and maintain skills for working with Postgres, MySQL, Vitess, Neki, and PlanetScale Measure how well we're doing Build evals that run real agent tasks against PlanetScale databases Benchmark how agents perform with PlanetScale and work towards continuous improvement Track how often AI assistants and agents recommend PlanetScale for database questions, and whether what they say about us is accurate Instrument and report on agent usage: databases created by agents, time to first connection, MCP versus CLI usage, and where sessions fail Show people how to do it well Build demos and sample apps that show PlanetScale and AI tooling at their best Write docs, guides and blog posts on using databases effectively with AI, including safe access, branching and performance assessment Make videos and attend conferences to communicate with our audience how to build effectively with AI These attributes best describe you Daily use of AI coding agents, with strong opinions about what makes a tool work well with them Experience building an MCP server, plugin, CLI or SDK that real developers use Software engineering background in languages like TypeScript and Go, and comfort with APIs, OAuth and the command line Experience with writing docs, blogs, and / or video content creation Good at communicating with a broad audience and customers alike on socials Experience working with relational databases (Postgres, MySQL, SQLite), schema design, migrations, connection handling, and Postgres or MySQL in production Data fluency: designing evals, writing the queries behind a dashboard, and telling a real trend from noise Clear communication of technical ideas in writing, on video and on stage Independence and speed: spotting a gap, shipping a fix, and telling people about it Genuine curiosity about the AI tooling landscape and a habit of keeping up with it Bonus points Contributions to the MCP spec, SDKs or popular open-source MCP servers Experience writing agent skills, plugins or rules files for Claude Code, Cursor or Codex Experience with LLM eval tools and building benchmarks for agents Experience with AEO or GEO, or with tracking how LLMs surface and recommend a product A blog, YouTube channel or GitHub that developers already follow Experience with Vitess, database sharding, or running databases at scale Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base Salary Range: $170,000 - $220,000

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a strategic, creative, and highly experienced Head of Communications to lead and scale Tailscale's global communications function. This leader will shape how Tailscale is understood by the market, elevate our visibility in the media, and build the communications engine needed to support our next phase of growth. Tailscale is a multi-product secure connectivity platform spanning networking, privileged access, workload connectivity, and AI infrastructure. We have an opportunity to help define the future of secure connectivity, establishing Tailscale as the obvious and best networking choice for AI and agentic infrastructure. We're looking for someone who can turn our technical innovation, customer impact, and vision into compelling stories that earn attention and establish Tailscale as a category leader. Reporting to the SVP of Marketing, you will own product and corporate communications, public relations, media strategy, internal communications, crisis communications, award applications, international comms and media relations, new media engagement, and executive communications across the leadership team outside the CEO. You'll also partner closely with a separate dedicated CEO and policy communications leader to ensure our stories are coordinated and consistent. This is a builder role for someone who combines strong strategic judgment with exceptional execution. You will initially be hands-on while hiring and developing a small, high-performing team. You will work directly with leaders across Product, Engineering, Marketing, People, Legal, and the executive team to build a communications function that can scale with Tailscale's ambitions. Key Responsibilities Develop and execute Tailscale's global communications strategy, strengthening brand awareness, reputation, and market leadership. Lead product and technology communications, translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage. This should include sustained product storytelling between launches, including through independent reviews, technical publications, comparisons, creators, and third party validation. It could also include research-led PR. Build strong relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice. Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities. Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments. Build and scale international communications programs, including regional media relations and agency partnerships. Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence. Partner closely with the dedicated CEO and policy communications lead to coordinate company narratives, major announcements, and executive engagement, building comms campaigns for executives that align with the overall company narrative. Oversee internal communications, partnering with People and executive leadership on company-wide messaging, all-hands, organizational changes, and employee engagement communications. Lead crisis communications, establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation. You should be able to improve processes over time as we scale. Own Tailscale's awards and recognition strategy, identifying and securing high-value industry and company accolades. Hire, manage, and develop a high-performing communications team while overseeing external agencies, communications processes, and performance measurement. This team will start small (likely 2 heads), but has the potential to grow in the future as we scale. Partner closely with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives. What We Are Looking For 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies. Proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists. Deep product communications expertise, with the ability to translate complex technical products into clear, compelling stories. Experience hiring, managing, and developing communications professionals and overseeing agency partners. Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications. Experience advising senior executives and navigating high-stakes or sensitive communications situations. Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact. Curiosity around and openness to leveraging AI to support operations and execution but not replace human taste and judgement. A hands-on, creative, and highly accountable leader who thrives in ambiguity, moves quickly, and is comfortable building from the ground up. Nice to Have Experience in networking, cybersecurity, infrastructure, developer tools, or AI. Experience scaling communications at a high-growth, global technology company. Experience supporting fundraising, acquisitions, or pre-IPO communications as well as experience supporting a company through an IPO. Experience collaborating with teams who support analyst relations, public policy, or major industry research initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $190,000 — $237,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a strategic, creative, and highly experienced Head of Communications to lead and scale Tailscale's global communications function. This leader will shape how Tailscale is understood by the market, elevate our visibility in the media, and build the communications engine needed to support our next phase of growth. Tailscale is a multi-product secure connectivity platform spanning networking, privileged access, workload connectivity, and AI infrastructure. We have an opportunity to help define the future of secure connectivity, establishing Tailscale as the obvious and best networking choice for AI and agentic infrastructure. We're looking for someone who can turn our technical innovation, customer impact, and vision into compelling stories that earn attention and establish Tailscale as a category leader. Reporting to the SVP of Marketing, you will own product and corporate communications, public relations, media strategy, internal communications, crisis communications, award applications, international comms and media relations, new media engagement, and executive communications across the leadership team outside the CEO. You'll also partner closely with a separate dedicated CEO and policy communications leader to ensure our stories are coordinated and consistent. This is a builder role for someone who combines strong strategic judgment with exceptional execution. You will initially be hands-on while hiring and developing a small, high-performing team. You will work directly with leaders across Product, Engineering, Marketing, People, Legal, and the executive team to build a communications function that can scale with Tailscale's ambitions. Key Responsibilities Develop and execute Tailscale's global communications strategy, strengthening brand awareness, reputation, and market leadership. Lead product and technology communications, translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage. This should include sustained product storytelling between launches, including through independent reviews, technical publications, comparisons, creators, and third party validation. It could also include research-led PR. Build strong relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice. Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities. Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments. Build and scale international communications programs, including regional media relations and agency partnerships. Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence. Partner closely with the dedicated CEO and policy communications lead to coordinate company narratives, major announcements, and executive engagement, building comms campaigns for executives that align with the overall company narrative. Oversee internal communications, partnering with People and executive leadership on company-wide messaging, all-hands, organizational changes, and employee engagement communications. Lead crisis communications, establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation. You should be able to improve processes over time as we scale. Own Tailscale's awards and recognition strategy, identifying and securing high-value industry and company accolades. Hire, manage, and develop a high-performing communications team while overseeing external agencies, communications processes, and performance measurement. This team will start small (likely 2 heads), but has the potential to grow in the future as we scale. Partner closely with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives. What We Are Looking For 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies. Proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists. Deep product communications expertise, with the ability to translate complex technical products into clear, compelling stories. Experience hiring, managing, and developing communications professionals and overseeing agency partners. Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications. Experience advising senior executives and navigating high-stakes or sensitive communications situations. Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact. Curiosity around and openness to leveraging AI to support operations and execution but not replace human taste and judgement. A hands-on, creative, and highly accountable leader who thrives in ambiguity, moves quickly, and is comfortable building from the ground up. Nice to Have Experience in networking, cybersecurity, infrastructure, developer tools, or AI. Experience scaling communications at a high-growth, global technology company. Experience supporting fundraising, acquisitions, or pre-IPO communications as well as experience supporting a company through an IPO. Experience collaborating with teams who support analyst relations, public policy, or major industry research initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $254,600 — $317,580 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .