Вакансии

Location: Serbia; Poland; Kazakhstan; Georgia; European Union Workplace: Remote 🌍 Remote Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: You’ll build one ISMS framework for the whole Salmon Group, so every new regulation, licence, entity or market extends it instead of starting a new compliance project. What you’ll do: - Run the core GRC processes yourself while leading a GRC Engineer and growing the function. You report to the Group CISO. - Work with the Bank CISO, the Bank IS governance team, SOC, AppSec, IT, Risk, Compliance and Legal to apply one set of controls across every Group entity. BSP rules are one input to the framework, not its boundary. - Keep ISO/IEC 27001:2022 certification and PCI DSS v4.0.1 compliance as outputs of the common framework, and act as the main contact for the certification body and the QSA. What you’ll own: - Own the common controls framework: a single control catalogue with named owners, mapped to ISO/IEC 27001, PCI DSS, BSP regulations and the Data Privacy Act. It includes entity and jurisdiction overlays and standard risk and control matrices (RCMs). - Track changes in regulations and standards, and map each new obligation to an existing control or to a gap with an owner and a date. - Define how a new entity, licence, product or market joins the framework, and review new initiatives early for security and compliance impact. - Run information security risk management: methodology, risk register, annual assessment, treatment plans and risk acceptance. Own the policy lifecycle, an exception process with expiry dates, and the third-party security risk methodology. - Define how controls are tested and what counts as evidence. Automate control checks towards continuous monitoring, and select and implement a GRC platform. - Lead internal audits, external audits and regulatory examinations, and track findings to closure. Own responses to partner and client security due diligence. - Run the security and risk committees, report on risks and compliance status to the Group CISO and management, and brief and train managers and risk owners. Formalise the security services the Group provides to each entity. What makes you a strong fit: - 6+ years in information security GRC, including 2+ years leading a GRC function or programme - A track record of building or scaling a GRC programme, ideally around a common controls framework and RCMs mapped to several standards - Hands-on experience taking an ISO/IEC 27001 ISMS through certification and surveillance audits - Practical PCI DSS experience, ideally v4.0.1 in a payments or service provider environment - Experience in regulated financial services (banking, payments or lending), including designing control testing and working with auditors and regulators on findings - Working knowledge of ISO/IEC 27005 or NIST SP 800-30, clear writing for senior management, and daily use of AI tools to build your own automations with AI-assisted coding What we offer: Ownership and flexibility - Fully remote work - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Задачи: — Разрабатывать и поддерживать интеграции с платёжными и финансовыми сервисами (REST / SOAP API, OAuth, API-key / Bearer); — Подключать новых провайдеров, валюты и страны, развивать pay-in / pay-out flows; — Проектировать и реализовывать REST API на Node.js + TypeScript + Express; — Реализовывать webhooks: signature / HMAC verification, idempotency, deduplication, retries; — Разбираться с проблемами интеграций (таймауты, частичные отказы, нестабильность API); — Работать с NoSQL: моделирование данных, индексы, транзакции; — Поддерживать KYC / AML интеграции; — Писать unit / integration tests и участвовать в code review; — Деплоить и поддерживать сервисы в облаке, разбирать production-инциденты. Требования: — Опыт коммерческой разработки на Node.js + TypeScript от 3 лет; — Практический опыт в Fintech / Payments / Banking / payment-heavy e-commerce от 1 года; — Опыт разработки и поддержки интеграций с внешними API (REST и SOAP); — Уверенное понимание HTTP / HTTPS, REST API, webhooks, authentication и status codes; — Практический опыт с idempotency, retries, deduplication и HMAC / signature verification; — Опыт работы с NoSQL; — Понимание денежных расчётов и проблем floating point (опыт с BigNumber / Decimal или аналогами); — Опыт работы с Docker и деплоя backend-сервисов в GCP / AWS / Azure. Будет плюсом: — Интеграции с международными платёжными, крипто- или KYC-провайдерами; — Практическое знание AML / KYC, 3DS 2.0, chargebacks, reversals; — Опыт работы с несколькими провайдерами и fallback / routing logic; — Опыт работы с микросервисной архитектурой, очередями, contract testing; — Базовый React (чтобы при необходимости читать/менять существующий код); — Использование AI-инструментов для разработки.

Location: Korea Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities - Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. - Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. - Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. - Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance. - Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently. - Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization. - Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness. - Track hardware inventory and coordinate on device replacements and repairs. - Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly. - Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed - Stay eager to learn, take on special projects, and grow into broader IT support responsibilities. Qualifications - Professional proficiency in English, and Japanese or Korean. - 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus. - Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace. - Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows). - Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus. - Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues). - Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams. - A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: California BetterHelp is one of the world’s largest online therapy platforms, connecting licensed therapists with clients looking for mental health support. With BetterHelp, you can grow your caseload without spending your time marketing a private practice or managing insurance administration. Set your schedule, work remotely, and focus your time on the clients you serve. Why Therapists Join BetterHelp Earn $43–$70/hour: Competitive hourly compensation for live sessions. First Client Bonus: Eligible therapists can earn a $500–$1,000 First Client Bonus , depending on their state of licensure, after seeing their first client within 30 days of applying.* Build your caseload: We match you with clients looking for care, including insurance and cash-pay clients. We handle the insurance work: BetterHelp supports credentialing, claims, and insurance administration. Get paid reliably: Guaranteed weekly payment for eligible sessions without worrying about claim denials or clawbacks. Work from anywhere: Provide therapy remotely from the comfort of your home. Set your own schedule: Choose the hours that work for you. Zero therapist fees: No marketing fees, membership fees, or practice overhead. More Benefits $650 monthly Health Benefit Stipend for eligible therapists who maintain a continuous commitment of 30 hours per week. Free access to 390+ CEU courses Free BetterHelp membership to support your own well-being Additional bonuses and incentives for eligible high performers Autonomy over your clinical decisions Access to a community of 30,000+ therapists Who We're Looking For We're looking for independently licensed mental health therapists, counselors, clinical social workers, marriage and family therapists, and psychologists who can provide therapy without supervision. Depending on your state of licensure, eligible licenses may include: Clinical Social Work LCSW, LICSW, LSCSW, LISW, LISW-S, LISW-CP, LCSW-C, LCSW-R, LCSW-BACS, MSLCSW Professional & Mental Health Counseling LPC, LMHC, LPCC, LCPC, LCMHC, LCMHCS, LCPCS, LPMHC, LIMHP, LMHP, LPC-MH, LPC-MHSP, MSLPC and other eligible independent clinical counseling licenses Marriage & Family Therapy LMFT, LCMFT, MSLMFT Psychology Licensed Psychologist, Clinical Psychologist, PsyD, PhD, LCP, LPP, MSPSY, Medical Psychologist, Senior Psychological Examiner, LPA-IP, Psychologist – Master's, Psychologist – Doctorate License eligibility varies by state. Your license must allow you to independently provide mental health therapy without supervision. Requirements Master's or Doctorate degree in Counseling, Psychology, Social Work, Marriage & Family Therapy , or another eligible mental health discipline Current independent clinical license that allows you to provide therapy without supervision 3+ years of mental health counseling experience Currently residing in the United States Professional liability insurance Reliable internet connection Private, professional environment for virtual sessions Strong written communication skills Focus on Therapy. We'll Help With the Rest. Apply today to learn more about joining the BetterHelp therapist network. *To qualify for the $1,000 First Client Bonus, therapists must be licensed in California and see their first client within 30 days of submitting their application. Therapists licensed in other eligible states who meet the same 30-day requirement may qualify for a $500 First Client Bonus. The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Please note: BetterHelp currently requires an independent clinical license. Interns and clinicians who require supervision to provide therapy are not eligible at this time. Substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches are not eligible unless they also hold an eligible independent mental health license.

Location: California BetterHelp is one of the world’s largest online therapy platforms, connecting licensed therapists with clients looking for mental health support. With BetterHelp, you can grow your caseload without spending your time marketing a private practice or managing insurance administration. Set your schedule, work remotely, and focus your time on the clients you serve. Why Therapists Join BetterHelp Earn $43–$70/hour: Competitive hourly compensation for live sessions. First Client Bonus: Eligible therapists can earn a $500–$1,000 First Client Bonus , depending on their state of licensure, after seeing their first client within 30 days of applying.* Build your caseload: We match you with clients looking for care, including insurance and cash-pay clients. We handle the insurance work: BetterHelp supports credentialing, claims, and insurance administration. Get paid reliably: Guaranteed weekly payment for eligible sessions without worrying about claim denials or clawbacks. Work from anywhere: Provide therapy remotely from the comfort of your home. Set your own schedule: Choose the hours that work for you. Zero therapist fees: No marketing fees, membership fees, or practice overhead. More Benefits $650 monthly Health Benefit Stipend for eligible therapists who maintain a continuous commitment of 30 hours per week. Free access to 390+ CEU courses Free BetterHelp membership to support your own well-being Additional bonuses and incentives for eligible high performers Autonomy over your clinical decisions Access to a community of 30,000+ therapists Who We're Looking For We're looking for independently licensed mental health therapists, counselors, clinical social workers, marriage and family therapists, and psychologists who can provide therapy without supervision. Depending on your state of licensure, eligible licenses may include: Clinical Social Work LCSW, LICSW, LSCSW, LISW, LISW-S, LISW-CP, LCSW-C, LCSW-R, LCSW-BACS, MSLCSW Professional & Mental Health Counseling LPC, LMHC, LPCC, LCPC, LCMHC, LCMHCS, LCPCS, LPMHC, LIMHP, LMHP, LPC-MH, LPC-MHSP, MSLPC and other eligible independent clinical counseling licenses Marriage & Family Therapy LMFT, LCMFT, MSLMFT Psychology Licensed Psychologist, Clinical Psychologist, PsyD, PhD, LCP, LPP, MSPSY, Medical Psychologist, Senior Psychological Examiner, LPA-IP, Psychologist – Master's, Psychologist – Doctorate License eligibility varies by state. Your license must allow you to independently provide mental health therapy without supervision. Requirements Master's or Doctorate degree in Counseling, Psychology, Social Work, Marriage & Family Therapy , or another eligible mental health discipline Current independent clinical license that allows you to provide therapy without supervision 3+ years of mental health counseling experience Currently residing in the United States Professional liability insurance Reliable internet connection Private, professional environment for virtual sessions Strong written communication skills Focus on Therapy. We'll Help With the Rest. Apply today to learn more about joining the BetterHelp therapist network. *To qualify for the $1,000 First Client Bonus, therapists must be licensed in California and see their first client within 30 days of submitting their application. Therapists licensed in other eligible states who meet the same 30-day requirement may qualify for a $500 First Client Bonus. The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Please note: BetterHelp currently requires an independent clinical license. Interns and clinicians who require supervision to provide therapy are not eligible at this time. Substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches are not eligible unless they also hold an eligible independent mental health license.

Location: California BetterHelp is one of the world’s largest online therapy platforms, connecting licensed therapists with clients looking for mental health support. With BetterHelp, you can grow your caseload without spending your time marketing a private practice or managing insurance administration. Set your schedule, work remotely, and focus your time on the clients you serve. Why Therapists Join BetterHelp Earn $43–$70/hour: Competitive hourly compensation for live sessions. First Client Bonus: Eligible therapists can earn a $500–$1,000 First Client Bonus , depending on their state of licensure, after seeing their first client within 30 days of applying.* Build your caseload: We match you with clients looking for care, including insurance and cash-pay clients. We handle the insurance work: BetterHelp supports credentialing, claims, and insurance administration. Get paid reliably: Guaranteed weekly payment for eligible sessions without worrying about claim denials or clawbacks. Work from anywhere: Provide therapy remotely from the comfort of your home. Set your own schedule: Choose the hours that work for you. Zero therapist fees: No marketing fees, membership fees, or practice overhead. More Benefits $650 monthly Health Benefit Stipend for eligible therapists who maintain a continuous commitment of 30 hours per week. Free access to 390+ CEU courses Free BetterHelp membership to support your own well-being Additional bonuses and incentives for eligible high performers Autonomy over your clinical decisions Access to a community of 30,000+ therapists Who We're Looking For We're looking for independently licensed mental health therapists, counselors, clinical social workers, marriage and family therapists, and psychologists who can provide therapy without supervision. Depending on your state of licensure, eligible licenses may include: Clinical Social Work LCSW, LICSW, LSCSW, LISW, LISW-S, LISW-CP, LCSW-C, LCSW-R, LCSW-BACS, MSLCSW Professional & Mental Health Counseling LPC, LMHC, LPCC, LCPC, LCMHC, LCMHCS, LCPCS, LPMHC, LIMHP, LMHP, LPC-MH, LPC-MHSP, MSLPC and other eligible independent clinical counseling licenses Marriage & Family Therapy LMFT, LCMFT, MSLMFT Psychology Licensed Psychologist, Clinical Psychologist, PsyD, PhD, LCP, LPP, MSPSY, Medical Psychologist, Senior Psychological Examiner, LPA-IP, Psychologist – Master's, Psychologist – Doctorate License eligibility varies by state. Your license must allow you to independently provide mental health therapy without supervision. Requirements Master's or Doctorate degree in Counseling, Psychology, Social Work, Marriage & Family Therapy , or another eligible mental health discipline Current independent clinical license that allows you to provide therapy without supervision 3+ years of mental health counseling experience Currently residing in the United States Professional liability insurance Reliable internet connection Private, professional environment for virtual sessions Strong written communication skills Focus on Therapy. We'll Help With the Rest. Apply today to learn more about joining the BetterHelp therapist network. *To qualify for the $1,000 First Client Bonus, therapists must be licensed in California and see their first client within 30 days of submitting their application. Therapists licensed in other eligible states who meet the same 30-day requirement may qualify for a $500 First Client Bonus. The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Please note: BetterHelp currently requires an independent clinical license. Interns and clinicians who require supervision to provide therapy are not eligible at this time. Substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches are not eligible unless they also hold an eligible independent mental health license.

Location: California BetterHelp is one of the world’s largest online therapy platforms, connecting licensed therapists with clients looking for mental health support. With BetterHelp, you can grow your caseload without spending your time marketing a private practice or managing insurance administration. Set your schedule, work remotely, and focus your time on the clients you serve. Why Therapists Join BetterHelp Earn $43–$70/hour: Competitive hourly compensation for live sessions. First Client Bonus: Eligible therapists can earn a $500–$1,000 First Client Bonus , depending on their state of licensure, after seeing their first client within 30 days of applying.* Build your caseload: We match you with clients looking for care, including insurance and cash-pay clients. We handle the insurance work: BetterHelp supports credentialing, claims, and insurance administration. Get paid reliably: Guaranteed weekly payment for eligible sessions without worrying about claim denials or clawbacks. Work from anywhere: Provide therapy remotely from the comfort of your home. Set your own schedule: Choose the hours that work for you. Zero therapist fees: No marketing fees, membership fees, or practice overhead. More Benefits $650 monthly Health Benefit Stipend for eligible therapists who maintain a continuous commitment of 30 hours per week. Free access to 390+ CEU courses Free BetterHelp membership to support your own well-being Additional bonuses and incentives for eligible high performers Autonomy over your clinical decisions Access to a community of 30,000+ therapists Who We're Looking For We're looking for independently licensed mental health therapists, counselors, clinical social workers, marriage and family therapists, and psychologists who can provide therapy without supervision. Depending on your state of licensure, eligible licenses may include: Marriage & Family Therapy LMFT, LCMFT, MSLMFT License eligibility varies by state. Your license must allow you to independently provide mental health therapy without supervision. Requirements Master's or Doctorate degree in Counseling, Psychology, Social Work, Marriage & Family Therapy , or another eligible mental health discipline Current independent clinical license that allows you to provide therapy without supervision 3+ years of mental health counseling experience Currently residing in the United States Professional liability insurance Reliable internet connection Private, professional environment for virtual sessions Strong written communication skills Focus on Therapy. We'll Help With the Rest. Apply today to learn more about joining the BetterHelp therapist network. *To qualify for the $1,000 First Client Bonus, therapists must be licensed in California and see their first client within 30 days of submitting their application. Therapists licensed in other eligible states who meet the same 30-day requirement may qualify for a $500 First Client Bonus. The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Please note: BetterHelp currently requires an independent clinical license. Interns and clinicians who require supervision to provide therapy are not eligible at this time. Substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches are not eligible unless they also hold an eligible independent mental health license.

Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire a Partnership Account Manager that would be responsible for overseeing the business for the LATAM Region. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth. What the job looks like? The Partnership Account Manager (LATAM) will have the opportunity to: Perform administrative and developmental duties to start up and manage business in the LATAM region. Manage and grow an assigned portfolio of active partners. Support partners in acquiring and converting new First-Time Depositors (FTDs). Develop tailored growth plans based on each partner’s market, audience, and potential. Monitor partner performance, including FTDs, net deposits, trading activity, and client retention. Maintain regular communication with partners and provide ongoing commercial and operational support. Reactivate inactive or underperforming partners through targeted action plans. Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues. Ensure partner activities comply with internal policies and applicable regulatory requirements. Maintain accurate CRM records and prepare regular pipeline and performance reports. Analyze marketing trends and track competitors’ activities and provide valuable inputs for fine-tuning operational & marketing strategies of the Company. What will you need to be able to do the job? 3+ years of experience either in Sales, Partnership and/or Business Development position in a financial services company, College or University Degree, to clearly articulate and successfully implement the SK strategy with all internal/ external stakeholders and affiliates. Excellent command of Spanish and English language (both    written and oral). Ability to identify, open and continually drive new initiatives/ markets that will grow the brand and will be revenue accretive. Outstanding negotiation & communication Skills. Organizational & Management Skills. Ability to work on-own-initiative. Self-motivated and results oriented. Excellent team player. By joining us, you can expect: A Unique opportunity for a career in a global, fast-growing company. Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: Mumbai, India We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities Job Purpose: To manage and coordinate the complete lifecycle of assets and procurement processes within the Shared Services Centre, ensure accurate data management, compliance, and operational efficiency. The role focuses on maintaining asset master data, facilitating end-to-end P2P workflows, and supporting cross-functional collaboration for timely and cost-effective outcomes. Responsibilities: Asset Management: Manage asset master data in NAV by creating/updating item cards, asset numbers, and maintaining essential records for mobilization, status, and allocation across global entities and jobs Ensure timely and accurate updates of resource status and inventory; maintain standardized databases for all asset-related documents Facilitate end-to-end asset lifecycle tracking, including Load Out Lists, rental and third-party asset updates and coordination with regional teams Create, manage, and track Purchase Quotations (PQs) for hire and purchase of assets in Microsoft Dynamics NAV 2009 R2, ensuring full traceability from initiation to execution Validate and update asset certificates in NAV, maintain job certification folders and registers, and ensure standardized document naming for maintenance records Prepare and deliver weekly, fortnightly, monthly, and ad hoc reports Procurement: Ensure timely PQ creation, PO conversion, GRN posting, and necessary amendments Follow up on open POs and Unposted Invoices to resolve discrepancies with AP team and requestors, thereby supporting accurate invoice processing and enabling timely payment by the finance team Coordinate with regional and SSC teams to optimize procurement processes, resolve discrepancies, and maintain consistency across global operations Maintain procurement records and prepare daily activity reports Initiate and monitor supplier follow-ups for compliance documents, update NAV records for expiry tracking, and ensure proper documentation for audits Prepare and deliver weekly, fortnightly, monthly, and ad hoc reports Create and maintain SOPs for any new processes or changes in Asset Management and Procurement workflows, supporting operational efficiency and aligning with global standards and best practices You Are Anticipated Skills Data-driven, detail-oriented, with good organizational capabilities Strong analytical, problem-solving, decision-making, and critical thinking abilities, essential for asset lifecycle and procurement coordination Communication and stakeholder management, effectively liaising with finance, operations, logistics Comfortable under high-pressure and deadline-driven environments, with good adaptability and flexibility, and willingness to extend working hours when operational needs demand Experience Bachelor's degree in any stream with 2-3 years of relevant experience Ability to effectively use Microsoft Word, Excel, Outlook, and PDF applications for reporting and documentation Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.

Location: Philippines Workplace: Remote ABOUT THE ROLE The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs. The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls. RESPONSIBILITIES LEASE AND FIXED ASSET ACCOUNTING - Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis. - Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups. - Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution. - Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries. CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION - Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates. - Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract. - Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions. - Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs. CONTROLS, AUDIT, AND ISSUE RESOLUTION - Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows. - Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention. - Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation. - Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly. CROSS-FUNCTIONAL COORDINATION - Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues. - Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting. - Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps. PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT - Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements. - Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use. - Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs. - Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements. - Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve. REQUIRED SKILLS AND EXPERIENCE - Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables. - Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation. - Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review. - Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation. - Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system. - Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders. - Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits. - Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams. PREFERRED - Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support. - Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations. - Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus. - Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity. NICE-TO-HAVE - Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment. - Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues. - Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment. - Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.

Location: Chicago, Illinois Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance CLASSIFICATION : Full-Time, Non-Exempt COMPENSATION: $18.00 Per Hour, with the ability to earn performance bonuses BENEFITS: Health, Vision, and Dental Insurance 15 days of PTO and 10 paid holidays 3 Paid service days Paid parental leave 401K Plan with up to 6% matching Continued Education Program Employee Assistance Program Short-term Disability Insurance POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals. This role requires the individual to live onsite. KEY DUTIES & RESPONSIBILITIES: Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.) Consistently and genuinely demonstrate exemplary principles of customer service and teamwork Work with your team to reach daily and weekly leasing goals Maintain a working knowledge of all aspects of the community to quickly respond to inquiries Work collaboratively with other staff members in a highly entrepreneurial environment. EXPERIENCE & QUALIFICATIONS: 1-2 years of customer service and sales experience Strong communication skills Experience with Entrata Software or familiarity with PM software is a plus Ability to remain calm and collected in high-stress situations Enjoy and take pride in providing excellent service Warm, friendly demeanor Basic computer skills: typing and writing ability for correspondence, memos, etc. High School Diploma or equivalent At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next GTM Innovation Account Executive About the job As a GTM Innovation Account Executive, within our Specialist Sales organization, you will be responsible for prospecting, solution selling and closing opportunities for new Twilio products. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies. You will drive pre-revenue growth by validating sales motions, ICPs, and use cases. This role is for highly flexible AEs, with deep integration with Global Sales, Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams. Responsibilities In this role, you’ll: Be responsible for acquiring customers for new product offerings across the full Twilio portfolio Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings . Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth. Work with customers across verticals and regions  to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals. Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform. Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities. Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product teams. Establish yourself as a subject matter expert across multiple product categories  with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives. Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio. Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers. Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships. Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth.  Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions. Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value. Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement. Entrepreneurial mindset with appetite to define process and build programs Excellent verbal and written communication skills (English) Desired: Demonstrated track record of managing business forecasts and financial models Record of delivering market driven results, especially to scale and enterprise customers Bachelor’s Degree or equivalent years of experience Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192- $165,240. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,000- $174,420. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until December 15, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Toronto; San Francisco; Canada; United States; New York; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Are you passionate about secure-by-design software engineering? Do you want to be at the forefront of AI innovation and enterprise security? Cohere's North team is seeking a Software Engineer with a focus on security to join our mission and make a significant impact. This isn't a review-and-advise role, you'll own and ship production security features that customers rely on every day. Your Role: As a Senior Software Engineer with a security focus, you'll play a pivotal role in building and securing North's architecture. Your responsibilities will include: - Software Development: Contributing to the core development of security features such as OIDC/OAuth flows and session management, ensuring North's AI agents are secure - Secure Coding: Writing secure code to handle OIDC tokens, user claims, and sensitive data, adhering to best practices for JWT validation and encryption - Authentication and Data Protection: Implementing authentication mechanisms including user login, token management, and authorization checks to maintain data integrity - Tool Integration: Pulling in new tools to enhance North's security capabilities - DevSecOps: Design and implement secret management within Kubernetes clusters, including encryption and RBAC - Cross-functional Collaboration: Demonstrate strong soft skills to communicate security best practices to stakeholders in a clear and concise manner You may be a good fit if: - Have 5+ years building user-facing security features in production systems - Ship production Python confidently and frequently - Understand OIDC/OAuth 2.0, JWT validation, and token lifecycle management deeply—not just conceptually - Have hands-on experience with Kubernetes in both development and production environments - Have worked across GCP, AWS, Azure, or hybrid/multi-cloud deployments - Are comfortable working across the stack - Communicate security concepts clearly to non-security engineers and stakeholders - Thrive in fast-moving environments where priorities evolve - Experience working with AI/ML systems or LLM-based applications FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Expert 2 to join our  Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in. Responsibilities In this role, you’ll: Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel. Communicates basic concepts to customers with appropriate empathy and urgency Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets.  Meet SLA requirements per channel/role Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement).  Contributes to Knowledge articles. Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets.  Escalate to senior technical resources to drive ticket resolution Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years of experience Experience with account reconciliation or data analysis, including technical troubleshooting skills Fluency in English (verbal, comprehension, listening, and writing) Availability to work non-standard, on-call rotation weekend and holiday hours Ability to diplomatically address customer concerns and provide feedback Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Strong problem-solving skills and critical thinking Desired: Bachelor's Degree or equivalent certifications and work experience Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment Basic case management experience/skills Proficiency with Excel, SQL, database queries, ZenDesk Experience with Salesforce, Zuora or other financial management software Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Erevan, Armenia; Canberra, Australia; Vienna, Austria; Brussells, Belgium; Sarajevo, Bosnia and Herzegovina; Sofia, Bulgaria; Zagreb, Croatia; Prague, Czechia; Berlin, Germany; Athens, Greece; Rome, Italy; Dublin, Ireland; Kishinev, Moldova, Republic of; Budva, Montenegro; Bucharest, Romania; Tbilisi, Georgia; Warsaw, Poland; Bratislava, Slovakia; Astana, Kazakhstan; Beograd, Serbia Workplace: remote Senior Full-Stack Engineer About the Role We are looking for Senior Full-Stack Engineer with strong experience across React/TypeScript frontend development and Node.js/TypeScript backend systems. This is a long-term, fully remote opportunity within a fast-moving fintech environment, working EST hours. The ideal candidate is proactive, asks thoughtful questions, and builds reliable, maintainable systems. The team actively uses AI coding tools such as Claude, so candidates must be comfortable using them and explaining their technical decisions. Responsibilities Build and maintain production-grade React, Node.js , and TypeScript applications. Develop backend services, APIs, integrations, and server-side validation. Manage PostgreSQL schemas, migrations, queries, indexes, and performance. Write unit, integration, and end-to-end tests. Design scalable systems using caching, queues, and background jobs. Improve legacy code and contribute to ongoing technical remediation. Collaborate with the team and clearly communicate technical decisions. 7+ years of professional software engineering experience. Strong, recent React, Node.js, and TypeScript experience. True full-stack expertise; primarily frontend candidates will not be considered. Hands-on PostgreSQL experience, including migrations and indexing. Production experience with AWS; ECS/Fargate, containers, S3, and CloudFront are preferred. Experience with system design, third-party integrations, and end-to-end testing. Comfortable using AI coding tools such as Claude. Strong English and Russian communication skills. Fintech or payments experience is preferred, including knowledge of ACH, reconciliation, compliance, and idempotency.

Location: Greater Nashville Area Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Greater Memphis Area Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Oklahoma City, OK 73008 Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. What we offer: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues.  Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us! Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits