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Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring OPERATION MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: As Operations Manager you are fully responsible for the meticulous upkeep of our VIP guests and their cabins. Reporting to the Corporate Hotel General Manager, you'll play a pivotal role in maintaining the highest standards of butler service, cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the butler team, ensuring adherence to departmental policies and service standards, and leading a dedicated team of professionals. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Five or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Plans, organizes, supports, controls, and evaluates the operation of the Butler team as well VIP guest policies and procedures.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager and Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc. Assists the Chief Housekeeper in maintaining and updating the Housekeeping Operation Manual. Supervises ALL VIP guests service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc) Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material. Assists the Chief Housekeeper in maintaining the housekeeping equipment & consumables monthly inventories and monitors working practices to minimize wastage, breakages, losses and damages. In conjunction with the Chief Housekeeper and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring DECK SUPERVISOR for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Deck Supervisor works under the general guidance and supervision of the Chief Housekeeper and within the limits of established Astoria Grande policies and procedures. Supervises the activities of the Housekeeping utility or Hotel Steward, Staff Attendants or Crew service and cabin steward to ensure clean and sanitized, orderly and attractive public areas and guest cabin. Responsible for the efficient daily operation, work process and cleanliness of the Housekeeping department, including public areas and hallways, guest cabin, pantries, lockers, trolley cart , crew areas, crew quarters crew accommodation crew laundry crew gym, crew bar , the laundry and linen rooms assigned as his/her section, and ensures the fulfillment of all operating requirements. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. High school diploma or equivalent, some college related education preferable 2 or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, teambuilding and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Inspects crew area, staff cabin, guest cabin, public area and back-of-the-house areas to ensure cleanliness is maintained. Carries out the following routine assignments: Assigns duties to staff and briefly instructs them on follow-up and special projects. Inspects open deck, lobbies, outlets, offices and surrounding areas as needed. Maintains a daily logbook on inspected areas, assignments given to staff, special projects, maintenance deficiencies and significant events/activities during his/her shift. Sees to adequate storage of supply inventories on assigned decks and safeguards against waste, shortages, and losses. Conducts inventory checks as needed. Prepares supervisor report and completes requisition forms for needed supplies. Reports maintenance deficiencies that require immediate attention and follows up on their status. Reports of any loss or damage of furniture, fixtures or equipment. Supervises the proper use and care of equipment. Records any item left in public areas by guests and turns them in to the Reception Desk. Checks the daily assignments and logs and follows up in accordance to USPH, EUPH regulations and Hotel Operations. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring RESTAURANT UTILITY for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Restaurant Utility assists the Restaurant Manager in directing the Restaurant Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in dollars. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Tree or more year progressive experience in an upscale hotel or cruise ship in the food and beverage area of which, 2 years in service area Strong communication and interpersonal skills. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including quality service standards, and guest satisfaction evaluation techniques. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Ensures the highest level of guest satisfaction by delivering quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the F&B Supervisor informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level. Responsible for the standard set up and mise-en-place of all coffee stations in all dining areas Assists the team to provide proper Buffet service and set up. Ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures. Ensures the security and safety of guests and staff through established emergency procedures. Ensures that working stations are left clean and tidy at all times after working shift. As a member of the loading team participates to the provisioning process when goods are delivered on board as requested by the management. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hotel Manager is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in dollars. A bonus system for rewarding employees, as well as tips. REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. 12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Overseeing daily hotel operations. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring F&B MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: F&B Manager directs the Food & Beverage Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Food and Beverage Manager. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Monitors POS management programs and purchasing practices including inventories and receivables.  Allocates funds, authorizes expenditures, and assists in adhering to departmental budgets. Provides approval for non-standard requisitions for supplies and equipment. Responsible to maintain and update the Food & Beverage Operation Manuals. Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef. In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, etc) Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Responsible for the food, beverage, equipment & consumables monthly inventories and monitor working practices to minimize breakages. Ensures that the Provision Master performance is executed according to company’s guidelines. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hotel Controller is responsible of the Hotel Stocks (Consumables and Durables) onboard to ensure company, as well all costs of hotel department vs revenue, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Hotel Inventory Officer. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning,   coordination and execution.  This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Prepare all (Hotel) orders as requested by the Provision Master and reviewed by the Hotel Manager. Ensure that (Hotel) requirements are properly addressed when it comes to item needed in the Operations. Check deliveries/invoiced items against the Order made on board as to quantity and quality. Prepare loading reports to advise Management of inconsistencies in the deliveries of items. Enter invoiced items in the Inventory system Entered received invoice in the Invoice log report for submission to Head office every end of the month. Enter (Hotel) assurances in the system to their proper cost points. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring F&B SERVERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The F&B Server assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Five or more-year experience in an upscale hotel or cruise ship in the food and beverage area of which, preferable 3 years in service area Strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Assists the team to provide proper Buffet service and set up. Ensures proper Room Service deliveries by checking that each tray is clean, food is well presented, and that orders are fulfilled and delivered in timely manner. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules procedures. Ensures that all bar checks are being duly signed by guests, and that copies are being collected and presented to the F&B supervisor of the area in order to cross check sales and financial administration purposes. Responsible to run sales reports every time at the end of each working shift and on each end of voyage prior guest’s disembarkation. Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Assists the supervisors where assign to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks, table cleaning and setup, and all needed as instructed by supervisor of the area. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Suite Attendant for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibility of the Suite Attendant is to ensure guest satisfaction through the delivery of a quality and consistent in-suite/ stateroom service What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Responsible for the cleanliness of all guest staterooms/ suites in assigned section. Provide personal assistance to guests and aim to exceed their expectations. Be friendly and helpful to all guests in assigned section and all other areas. Provide introduction and greet guests boarding in assigned suites during embarkation period. Explain features of the cabins such as TV/DVD/INET, minibar, safe, room service system, laundry service and other services provided. Handle all linen for the daily operation. Use chemicals in safe, responsible and cost-effective way Take care of the necessary exchange in the ship laundry. Takes care of guest personal laundry requests. Strip and re-cover beds according to set schedule and standards. Restock the Mini-Bars, complimentary soft drinks, water. Replenish supplies such as drinking glasses, stationary, ice and all other amenities. Report and follow up all defective equipment, fixtures and supplies. Cooperate with the Guest Experience Ambassador to create a positive atmosphere for the guests. Ensure the cleanliness of the staterooms, by working with the House Attendants Report any deficiencies to the Executive Housekeeper/ Housekeeping Supervisor. Handle all equipment in assigned section safely (vacuum cleaner, suite attendant cart, etc.) ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school diploma or higher. Equivalent combination of education and shipboard experience Minimum of three years related experience as suite attendant in luxury hotels and/or onboard cruise line Excellent communication skills and proficiency in English are a must Possess ability to make decisions Good administrative skills Must be cost and quality conscious Work with international team members Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Server for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Server plays a vital role in delivering exceptional dining experiences onboard a luxury yacht, reporting directly to the Food and Beverage Supervisor. This position is dedicated to providing attentive and personalized service that reflects the highest standards of luxury hospitality. Servers will create memorable moments for guests while working collaboratively with all front-of-house and culinary teams to ensure seamless service across all dining venues. In this role, the Server is responsible for taking orders, delivering and serving food and beverages, and ensuring guest satisfaction throughout the dining experience. They will actively engage with guests, providing recommendations and addressing any needs or concerns promptly. A commitment to excellence and teamwork is essential, as Servers will work closely with the Food and Beverage Supervisor and other team members to maintain high service standards across all dining areas, including crew dining, in-suite dining, and special events. A basic knowledge of beverages is required for this role: alcoholic and non-alcoholic. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide attentive, personalized service to all guests, anticipating their needs and preferences in a luxury environment. Engage with guests to create memorable dining experiences and foster lasting relationships, utilizing knowledge of guest preferences and special occasions. Respond promptly to guest inquiries and concerns, ensuring satisfaction throughout their dining experience. Ensure food and beverage products are promptly picked up from the galleys and pantries and delivered to guests to ensure quality and integrity of product. Familiarity with luxury yacht operations, including understanding the unique needs and expectations of high-net-worth individuals. Ability to navigate onboard etiquette and protocols, ensuring discretion and professionalism at all times. Knowledge of yacht amenities and activities to enhance guest engagement and provide tailored recommendations. Work collaboratively with the front-of-house team, following guidance from the Food and Beverage Communicate effectively with kitchen and bar staff to coordinate orders and ensure timely delivery of food and beverages. Participate in pre-shift meetings to stay informed about menu items, specials, and service expectations. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A high school diploma or equivalent is required; further education in Hospitality or related fields is a plus. Previous experience in a server role, preferably in luxury hospitality, fine dining, or yacht settings. Strong communication and interpersonal skills, with the ability to work well in a team-oriented environment. Familiarity with food and beverage service techniques is preferred; knowledge of wine and cocktail offerings is a plus Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring BEVERAGE MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Beverage Manager assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 3 years as Beverage Manager. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Assist the Food and Beverage Manager and Restaurant Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager and the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Assist the Food and Beverage Manager and Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: Germany Job Title: Sales and Key Account Manager Location: Remote in Germany Reports to: Sales Director Department: Sales & Business Development Employment Type: Full-Time About the Company: Our client is a leading innovator in the eye care industry, specializing in high-quality contact lenses and vision solutions that enhance everyday life. In the market for the past 30+ years they have a commitment to science, innovation, and customer care, to serve eye care professionals (ECPs), retail partners, and consumers worldwide. They are growing and looking for a strategic, results-driven Sales Director to lead their commercial efforts, expand market share, and drive revenue across new and existing channels. Position Summary: The Sales and Key Account Manager will be responsible for executing the company’s sales strategy to drive revenue growth, and foster strong relationships with key partners and stakeholders in the contact lens and broader eye care market in the DACH market. This role requires a deep understanding of the ophthalmic industry, particularly the contact lens segment, and the ability to translate customer needs into strategic action plans. Responsibilities: To manage the contact lenses business of the company with responsibility for key accounts, sales, budgeting and supporting colleagues from sales team and from Customer Service. To ensure that the objectives set by his/her supervisor are achieved, and that his/her business activities are planned and organized on such a way that provides maximum sales volume and profitability in the short and long term Develop the area Germany, Austria and Switzerland for contact lens in order to maximize company's market presence. Responsible for the development and achievement of sales through distributors, buying groups, optical retail chains, pharmacy retail chains, online retailers as well as through the direct sales to independent stores. Focus on growing and developing existing clients, together with generating new business in order to achieve sales target Gather market, competitor information and customer's feedback in order to let the company to react and be prepared accordingly. Ensure a good level of understanding and knowledge of organization's products and service in order to ensure that customer enquires can be dealt with accurately and appropriately. Acquiring and sourcing potential customers in order to achieve sales budget allocated. Analyses and project achievable sales budget in order to maximize business and profit. Actively participate in trade fairs, congresses, conferences and seminars, propose the ways of marketing in order to increase noticeability of the products in assigned sales territory Requirements: 5 years' experience in sales of contact lenses in the Dach territories Strong achievement record in major accounts development Strong communication skills, both verbal and written Strong influencing and persuasion skills Pro-active in seeking projects Strong business judgement, commercial awareness High drive and energy Strong flair in spotting business opportunities Proficient in English and German, both verbal and written What We Offer: Competitive base salary and performance-based incentives Opportunities for professional development and advancement A collaborative and innovative work culture in a growing industry

Location: MEXICO ¡Únete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande. ¡Forma parte de la revolución financiera que está cambiando México! ¿Qué harás como Nesting Coach? PRINCIPALES RESPONSABILIDADES: Acompañamiento y formación: Supervisar de cerca el desempeño de los agentes en nesting, proporcionando apoyo constante. Realizar sesiones diarias de coaching y retroalimentación personalizada. Asegurarse de que los agentes comprendan los procesos, productos y herramientas del área. Monitoreo y Evaluación: Analizar métricas de rendimiento de los agentes durante el periodo de nesting. Identificar áreas de oportunidad y diseñar estrategias de mejora. Aplicar evaluaciones periódicas para medir el avance en habilidades y conocimientos. Retención de Talento: Detectar señales tempranas de insatisfacción o desmotivación en los agentes. Implementar planes de acción para abordar inquietudes y promover un ambiente de trabajo positivo. Colaborar con el área de Recursos Humanos para evaluar y mejorar las estrategias de onboarding. Mejora Continua: Proporcionar feedback a los líderes del área sobre posibles ajustes en los programas de capacitación. Desarrollar y actualizar materiales de apoyo y guías de trabajo para los agentes en nesting. Participar activamente en reuniones de equipo para compartir avances y retos. PERFIL DEL PUESTO: Mínimo 2 años como supervisor, coach o agente en call centers, preferentemente en áreas de ventas o servicio al cliente. Dominio de herramientas de monitoreo y software de CRM. Capacidad de análisis de métricas y generación de reportes. Comunicación efectiva y liderazgo. Habilidad para motivar y trabajar con equipos diversos. Resolución de conflictos y manejo de situaciones críticas." BENEFICIOS : Sueldo mensual Bono de productividad Seguro de gastos médicos mayores Seguro de vida Prestaciones de ley Horario: De 9:00 am a 19:00 pm lunes a viernes se realiza guardia en sábado solo 1 o 2 veces al mes (medio tiempo ) ¿Por qué unirte a Banco PLATA? Creemos en las personas antes que en los puestos. Aquí encontrarás un lugar donde tu esfuerzo se reconoce, tu crecimiento importa y cada logro se celebra en equipo. Somos una empresa que apuesta por el talento, impulsa nuevas oportunidades y acompaña tu desarrollo profesional en cada paso.

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WIPER for Virgin Voyages! The Wiper is to assist the 1 st Engineer/Engine Foreman in the completion of day to day watch keeping activities and other activities in the Engine room and other areas of the vessel as required. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the daily maintenance and cleaning of specific Engine parts as directed by Line Manager. Provides assistance to licensed Engineers and Superior Engine Ratings in various tasks in the Engine room. General painting and cleaning of the Engine room, trash pickup, tools and instruments. Assist with planned maintenance assigned to their department as directed by Supervisor. Partake in inspections, trainings and meetings as instructed by the Head of Department. Other tasks pertaining to departmental operations as instructed by the Head of Department. Ensures that the set standards are kept. REQUIREMENTS: Minimum 21 years old Engineering Watch Rating III/4. All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: March 29, 2024

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position UPHOLSTERER for Virgin Voyages! The Upholsterer is to assist the Carpenter Supervisor in the completion of day to day tasks involved in the daily operation. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Upholstery jobs on the furniture and items throughout the Ship Ensure the cleanliness and operation of the Upholstery workshop, equipment, inventory, and consumables Perform emergency duties Responsible for inventory, cleanliness, and functionality of assigned tools Ensure that assigned maintenance and repair is reported in closed-loop communication with Supervisor Ensure necessary records are accurately maintained Effectively communicates and collaborates with other departments Participate in inspections, training, meetings, and functions as necessary Other duties and tasks as assigned REQUIREMENTS: Minimum 21 years old Minimum 2 years experience as Upholsterer onboard a Cruise ship. Recognized qualification All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SERVER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the assigned outlet Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and menus of assigned restaurant and/or outlet Ensures each table assigned to them is set up according to the restaurant standard operating procedures, as well as cleaned properly and organized in accordance with company and USPH rules and regulations prior to, during and at the end of service Ensure they are present when Sailors arrive and leave tables in their designated area for greeting or providing a farewell Offers the menu and discusses options and recommendations for both food and beverage Ensures all dietary requirements are fulfilled and any special requests are noted and discussed with Maître d’, passing all necessary information onto the Galley Takes and processes orders in their area and if required, appraises Sailors of any delays to food being delivered Ensures the delivery of food ordered is done in a timely manner, monitoring temperature and presentation standards as per service procedure Visits each table of their respective area engaging with and receiving feedback regarding the food and service to ensure sailors have the utmost satisfaction Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner, according to the handling guidelines Informs their respective Supervisor or Manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the company’s alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching Assists with embarkation/disembarkation procedures and luggage handling as and when required Performs other restaurant, Room Service and Crew Dining Service duties as and when required REQUIREMENTS: Minimum 21 years old Minimum 2 years’ recent experience as a Waiter/Server onboard a Cruise ship or in a 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong English language written & verbal skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 19, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position RESTAURANT ATTENDANT onboard OCEANIA and REGENT Cruises The Restaurant Attendant is responsible for clearing trays from the dining venues to dishwashers & pantries, food pickups from the galley to the Waiters’ stations and/or buffet lines. The responsibilities will different according to the assigned venues. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Set-up a sufficient amount of china on the line and in the warmer for the operation. Set up and close the buffet line in the Terrace Café in a timely manner. Prepares and ensures that it is the correct temperature for the service. Set-up the food items, ensuring that the presentation is correct. Set-up the silverware for the buffet service. Assist the galley personnel with the decoration of the buffet. Constructively participate in the daily menu briefings. Must maintain the buffet line presentably and refilled throughout the service. Serve guest from the Buffet Line using the appropriate body language and premium verbal etiquette Serve the guests at the buffet line (always paying attention to place the food neatly on the plates), presenting and explaining to them the different dishes. Handles all equipment, food and beverages with utmost care. Performs all other duties, as requested by the supervisors. REQUIREMENTS: Minimum age is 21 years old. Fluent in written and spoken English. Minimum 1 year of experience in restaurant service/hospitality. Excellent knowledge of international cuisine. Positive attitude at all times. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position Learning & Development Manager onboard OCEANIA and REGENT Cruises The Learning & Development Manager is responsible to facilitate service training for all ICS / SSSL departments onboard the vessel within the Oceania Cruises and Regent Seven Seas brands, coordinate new hire familiarization, perform administrative tasks related to learning and development and display a role model and professional behavior as ICS / SSSL ambassador. While the Learning & Development Manager focuses on the ICS / SSSL departments, he / she works in cooperation with the on board HR Manager for the benefit of the operation. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping Prepare and facilitate professional service training for all ICS / SSSL departments Conduct customer service training job Facilitate basic supervisor and management training Coordinate and support new hire familiarization Welcome back all returning crew, with information regarding departmental changes while crew were on vacation related to ICS / SSSL procedures. Support Cross Training program Administrate Learning Management System (LMS) for ICS / SSSL departments Prepare training schedule for all ICS / SSSL departments for service and on the job trainings Schedule mandatory departmental training as per Safety Management System (SMS) Prepare attendance list for each training and track training attendance in LMS Filter and communicate monthly report of training topics and attendance for all ICS / SSSL departments Support Head of Departments with training needs analysis for their staff Create individual training plans for new hires and crew members requiring development Create and prepare hand-outs for training courses Assist management to formulate Key Result Areas (KRA) Assist managers with their Linkedin Learning membership and filter user reports on monthly basis (TBC) Assist Corporate HR Manager in creating new training programs and material (classroom and computer based training) Contribute in updating the Training & Development Manual in Apollo Solutions REQUIREMENTS: ⠀ 3 years of experience as professional Trainer in the fields of luxury hotels and cruise line Previous ship experience on the same position is mandatory Great knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation Fluent in written and spoken English Ability to communicate effectively with senior management Confident talking in front of an audience that include HODs and senior manager Good administrative skills, organized with great time management Experienced in coaching middle managers Adherence to specific scheduled working hours, yet being flexible to operational requirements Ability to interact professional in an international team Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: July 24, 2024

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position HOTEL CONTROLLER onboard OCEANIA and REGENT Cruises The Hotel Controller is responsible for performing all administrative services on any designated ICS operated vessel within the Oceania Cruises branch, providing a professional and reliable ICS financial and controlling service onboard. BENEFITS: Free food & accommodation Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Responsible and accountable for data integrity of all shipboard financial aspects, including payroll, inventories and operating budgets. Manage subordinates and monitor implemented efficiency measurements. Possess the ability to:  Maintain efficient, prompt and accurate overall Administration.  Provide strategic inventory, financial, and budget planning.  Assist with the achievement of departmental financial budgets and targets.  Maintain an open and proactive line of communication with shipboard and corporate management.  Manage ICS payroll with all associated responsibilities.  Provide accurate and prompt reporting based on documentation requirements.  Establish and enforce cycle count schedules for bars and perform spot checks.  Manage crew matters related to financial queries.  Provide general maintenance of all internal operating systems, ICS, Apollo Solution, TAR, ABS.  Provide system training, ICS, ABS, TAR, to the on board users. Develop effective relationships and communicate with direct subordinates, supervisors, division heads and shipboard/corporate managers. Maintain the safe, cash book and daily cash flow requirements. Process, review and approve ship cash expenditures. Prepare daily revenue recaps. Execute daily Fidelio/Micros reporting and reconciliation. Prepare and submit accounting documents as per documentation requirements. Prepare and submit concessionaire’s settlements and invoices. Maintain and audit payroll system frequently to ensure data replication between HR and payroll system is up to date. Provide general financial support for the F&B Department. Forward hard copies of end of voyage files and various documents to Head Office. Generate payment of Port Agents and sending the necessary reports to Head Office. Generate financial reports in conjunction with and under the direction of the Food & Beverage Manager. Maintain and communicate all budget and target files on daily basis. Coordinate financial meetings with onboard management. Provide budget vs. actual results and predictive forecast. Monitor and report out port cash purchase transactions. Allocate all expenses to the appropriate operating accounts. Submit voyage victualling with 24 hours of voyage ending, after being controlled for accuracy. Monitor Time & Attendance reporting and alert HOD with accumulated OT expenses. Monitoring Rest Hour compliance and alerting the HOD. Maintain operating system with daily guest count to support appropriate cost and revenue reporting. Verify and confirm all special service items issued or provided. Maintain credit and debit transactions by voyage. REQUIREMENTS: ⠀ 10 years of experience in the Finance/Accounting/Supply Chain field of luxury hotels and cruise line brands. At least 5 years of experience as Hotel Controller/Inventory Manager/Payroll Manager in a well-recognized luxury hospitality establishment or upscale cruise line. Strong knowledge in F&B procedures Previous ship experience on the same position is mandatory Excellent understanding of finance and inventory management. Outstanding knowledge cost control, budget allocation and payroll management. Fluent in written and spoken English, Must be able to communicate effectively with the senior management. Ability to lead and make decisions. Good administrative skills. Experienced in coaching subordinates. Must be cost and quality conscious. Must adhere to specific scheduled work hours, yet be flexible if circumstances require it. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 24, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions