Location: Helsinki, Finland
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as AI Research Lab
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Luxembourg
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as SaaS
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Madrid, Spain
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Fintech
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Madrid, Spain
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Location: Monaco
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Cybersecurity
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Sheffield, United Kingdom
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as AI Research Lab
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Oslo, Norway
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as AI Research Lab
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Lausanne, Switzerland
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as AI Infrastructure
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Belgrade, Serbia
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Applied AI
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: The Hague, Netherlands
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Applied AI
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Florence, Italy
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Supply Chain
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Vienna, Austria
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as B2B
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Bordeaux, France
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as AI Infrastructure
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!📥
PeopleCert is hiring a Localisation Associate to manage the end-to-end translation of Business and IT products from English into Spanish. This includes assets such as official books, exams, and training materials.
You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency.
Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution.
As a Localisation Associate, your tasks will include the following:
Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager.
Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
Responsible for translation efforts for a variety of content types from English into Spanish, ensuring consistency and quality across all products, while working closely with content teams.
Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards.
Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed.
Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows.
What we look for:
Native or equivalent fluency in Spanish and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French.
Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Spanish. Experience in the professional education sector is preferred.
Academic background in Translation Studies or in Spanish Linguistics is desirable.
Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals.
Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous).
Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable.
Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery.
Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!📥
PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Italian. This includes assets such as official books, exams, and training materials.
You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency.
Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution.
As a Localisation Assistant, your tasks will include the following:
Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager.
Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
Responsible for translation efforts for a variety of content types from English into Italian, ensuring consistency and quality across all products, while working closely with content teams.
Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards.
Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed.
Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows.
What we look for:
Native or equivalent fluency in Italian and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Italian.
Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred.
Academic background in Translation Studies or in Italian Linguistics is desirable.
Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals.
Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous).
Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable.
Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery.
Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!📥
PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into French. This includes assets such as official books, exams, and training materials.
You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency.
Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution.
As a Localisation Assistant, your tasks will include the following:
Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager.
Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
Responsible for translation efforts for a variety of content types from English into French, ensuring consistency and quality across all products, while working closely with content teams.
Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards.
Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed.
Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows.
What we look for:
Native or equivalent fluency in French and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French.
Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into French. Experience in the professional education sector is preferred.
Academic background in Translation Studies or in French Linguistics is desirable.
Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals.
Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous).
Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable.
Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery.
Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!📥
PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Brazilian / Portuguese. This includes assets such as official books, exams, and training materials.
You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency.
Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution.
As a Localisation Assistant, your tasks will include the following:
Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager.
Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
Responsible for translation efforts for a variety of content types from English into Brazilian / Portuguese, ensuring consistency and quality across all products, while working closely with content teams.
Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards.
Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed.
Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows.
What we look for:
Native or equivalent fluency in Brazilian / Portuguese and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Brazilian / Portuguese.
Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred.
Academic background in Translation Studies or in Brazilian / Portuguese Linguistics is desirable.
Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals.
Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous).
Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable.
Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery.
Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)