Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Accounting Channel is a key growth driver for the company, and we're looking for a founding Channel Partner Manager to help build our UK accounting-partner motion from the ground up. As an early member of the team in London, you'll have the opportunity to shape how Ramp partners with accounting and advisory firms across the region; building the relationships, go-to-market strategy, and repeatable motions that fuel long-term growth.
This role is for someone who thrives in ambiguity, moves quickly, and takes ownership without being handed a playbook. You'll acquire and grow relationships with accounting and advisory partners, enable their teams, and generate revenue through client referrals. You'll also help us adapt Ramp's partner strategy to the commercial and cultural nuances of the UK markets.
WHAT YOU'LL DO
- Source, qualify, and conduct deep discovery with net-new accounting and advisory partners across the UK
- Sign partners and build comprehensive go-to-market plans that create a scalable referral motion
- Drive revenue for Ramp by generating and converting client referrals from accounting firms
- Build relationships with multiple stakeholders within partner firms, from firm leadership to client-facing teams
- Educate partners on Ramp's offering and clearly articulate the value we deliver to both their firms and their clients
- Enable and onboard partner team members so they can confidently identify, position, and refer Ramp
- Hold monthly and quarterly business reviews with key partners; use performance data and feedback to identify new growth opportunities
- Adapt your approach to the cultural, commercial, and regulatory nuances of the UK accounting landscape
- Work cross-functionally with marketing, growth, direct sales, and product and engineering to develop co-marketing opportunities, onboard referred clients, and inform the product roadmap
- Become an expert in Ramp's product, features, and workflows
- Build new (and improve existing) workflows, sales motions, and partner programs that contribute to the team's continued success
- Own partner activity, pipeline, forecasts, and revenue targets with disciplined follow-through and CRM hygiene
WHAT YOU NEED
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment
- 4+ years of experience in partner sales, business development, partnership management, full-cycle sales, or channel partnerships
- Strong discovery skills and a consultative approach to uncovering partner pain points and growth opportunities
- A track record of consistently meeting or exceeding revenue targets and quotas
- An entrepreneurial mindset and the ability to operate with high autonomy in a fast-paced, evolving environment
- A strong bias for action, with a dedication to tracking performance and improving efficiency every day
- Excellent written and verbal communication skills, including strong listening and stakeholder-management skills
- Proven ability to build relationships with senior and day-to-day stakeholders, both externally and across the company
- Ability to work five days per week from our London office, with willingness to travel across the UK
NICE TO HAVES
- Experience partnering with accounting firms in a consulting, sales, or partnerships capacity
- Knowledge of the UK accounting and advisory ecosystem
- Background or proficiency in accounting
- Experience launching a new territory, vertical, or partner program
- Experience in a direct sales closing role
- Fluency in additional European languages
- Prior CRM experience, preferably Salesforce
- Fintech or financial-services sales experience
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ОфисLondon, UK; Relocation expense coverage to NYC or SF (if needed)
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
Sourcegraph is at the forefront of building AI tools to solve the biggest problems in the software industry, problems that only get bigger as codebases grow and as more of the work is done by agents. The
Code Understanding
team owns the surfaces where that intelligence meets the developer:
Deep Search
, our agentic, multi-step answer engine across an enterprise's entire lineup of codebases,
Query Assist
, turning natural language queries into Sourcegraph query syntax,
Smart Hovers
, concisely summarizing symbols right where devs need it, guided diff review, and the APIs that both humans and AI agents rely on every day.
Most of what makes those surfaces tick is
agent engineering
: a blend of software engineering, machine learning, and statistics. Agent engineering tells us which model to use and when, how to retrieve and pack context, how to measure answer quality, where to fine-tune or distill a smaller model to cut costs and latency, and how to expand a single LLM call into a reliable multi-step agent. As the
staff ML and agent engineer on Code Understanding
, you'll be the technical owner of it: setting the tam’s direction for models, evaluations, and agentic systems, making our products measurably better, faster, and cheaper, and raising the team's fluency in building with models.
This is a
staff-level role
: we're hiring a technical leader, not just a strong individual contributor. The primary need is a production ML and evaluation authority who also builds production agent systems. You'll own the hardest, most ambiguous problems in this space, set standards others follow, and influence direction beyond your immediate team. You'll get the exhilarating chance to drive the vision on how we can provide the best code understanding experience on the market by combining our deterministic, large-scale systems and AI into experiences never seen before.
Concretely, you'll own work like:
Agentic systems.
You'll design and harden the multi-step, tool-using agent loops behind current and new agentic experiences, turning research and experiments into reliable, observable, and affordable products at enterprise scale.
Pragmatic use of evaluations.
Crafting agentic products means needing to tell when a change actually helped, which is hard when agents keep changing and the product keeps shifting. You'll bring judgment about where evaluations earn their keep, when to use targeted smoke tests and metrics, and how to avoid noise dressed up as rigor, so we can move fast with confidence.
Models: selection, upgrading, and training.
You'll decide which models we run where, drive upgrades, and fine-tune our own when that's the right call.
Retrieval and context engineering.
You'll push on how we ground models in a customer's code - retrieval, ranking, context windows, citations - to make answers more accurate and verifiable.
Cost and latency.
Every surface has a per-user economic budget. You'll treat cost and latency as product features, and profile, distill, cache, and right-size models so we can ship ambitious features sustainably.
You'll do this on a small, senior-leaning team that ships quickly, owns a lot of product surface, and has streamlined product management: engineers here talk to customers, frame the problem, and own it end-to-end. You'll have real agency over technical direction and a direct line to the impact of your work.
📅 Within one month, you will…
Get the Code Understanding products and their model/agent pipelines running end-to-end locally, and land your first improvements to a model, prompt, retrieval path, or eval.
Build a clear picture of where the AI engineering pain is, and the product surfaces most constrained by them.
Get to know the team and our customers, and start forming your own opinions about where our agentic products should go next.
Join the team's on-call support rotation.
📅 Within three months, you will…
Own a meaningful agentic slice of the product end-to-end, driving it from problem-framing through rollout and measurement.
Establish how the team ships model and prompt changes responsibly: the evals, dashboards, and guardrails that make quality and cost regressions visible before customers feel them.
Begin up-leveling teammates in building with models by pairing with them, reviewing their code, and modeling good agent engineering instincts.
📅 Within six months, you will…
Be the recognized technical authority for agent engineering and agentic systems on Code Understanding. You will be the person teammates, and increasingly the wider department, defer to on model, eval, and agent-design decisions.
Have measurably moved the products: better answer quality, lower cost/latency, or new agentic capabilities that weren't feasible before.
Be setting the direction of the team's roadmap where it intersects agents, bringing conviction, backed by evidence, about which bets are worth making, and pulling other engineers up to execute on them.
About you
You are a
staff engineer and technical leader with hard-won skills across production machine learning, evaluation, and agent systems
. This high-leverage role relies on your ability to make sound model and evaluation decisions for a fast-moving product, build the production systems around them, steer technical direction, and be a force multiplier for a talented, product-minded team. You're equally comfortable reasoning about an eval harness, a fine-tuning run, a retrieval pipeline, and the multi-step agent loop that ties them together, and you make everyone around you better at all of it.
You operate at staff scope: you own the most ambiguous, highest-risk problems in your domain, go into whatever codebase a problem requires, set standards and patterns others adopt, and translate fluidly between engineering goals and business objectives. You influence direction beyond your immediate team. You lead through technical excellence and mentorship.
You have personally owned a production model lifecycle.
You have trained or fine-tuned at least one model and taken it from dataset construction through evaluation, production rollout, and monitoring. You can explain how you chose between training or fine-tuning and prompting or retrieval, how you chose baselines and metrics, what error analysis revealed, and how production evidence affected the next version.
You build agents, fluently and opinionatedly.
You've designed multi-step agentic systems and made them reliable, observable, and cost-bounded. You have a point of view on where agents shine and where deterministic code or human judgment is required.
You have strong evaluation judgment.
You build representative datasets, meaningful baselines, useful error taxonomies, and release criteria that connect offline measurements to production behavior. You know where rigorous evaluations earn their keep, where lightweight smoke tests or qualitative review are enough, and where a precise-looking metric is misleading.
You treat cost and latency as product constraints.
You make measured quality, latency, and cost tradeoffs and use the appropriate combination of model selection, prompting, retrieval, caching, distillation, and fine-tuning rather than reaching reflexively for a more complex model.
You operate autonomously on ambiguous problems.
Given a rough product idea, a few customer quotes, and a Slack thread, you come back with a plan, a prototype, milestones, and a point of view on tradeoffs, without it being pre-scoped. You own high-technical-risk projects end-to-end.
You contribute beyond your domain.
As a senior IC, you go into whatever part of the codebase a problem requires, recognize issues beyond your immediate area, and translate between engineering goals and business objectives.
You up-level the people around you.
You mentor by pairing on hard problems, providing substantive design and code reviews, and spreading agent engineering literacy across the team. You see investing in your teammates' growth as part of the job.
You're customer and product-driven.
You're comfortable on customer calls and in feedback threads, you turn raw signals into requirements, scopes, and milestones, and you push back when feedback would lead the product astray.
You're pragmatic, not a perfectionist.
You ship the smallest correct thing, prefer robust solutions over complicated ones, and keep a high-quality bar with simplicity.
On the engineering fundamentals:
You're a strong software engineer who can ship production services.
You're comfortable across our stack - Go on the backend, TypeScript on the frontend, GraphQL, Postgres, Docker - or you're clearly able and eager to get there.
You're fluent with agentic coding tools, and you understand and own every line it submits.
You're comfortable in an async-first, multi-service, fast-paced remote environment.
Nice-to-haves:
You've shipped an LLM-powered or agentic developer-facing product you can speak about opinionatedly: what worked, what didn't, what you'd do differently.
You've fine-tuned, distilled, or trained models to meet cost, latency, or quality targets in production.
Experience with retrieval, ranking, embeddings, or search relevance.
Experience working directly with enterprise customers and translating their needs into a product.
Experience mentoring or up-leveling engineers, especially raising a team's agent engineering fluency.
Level
📊 This job is an IC4. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸
We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC4 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰
The starting salary for the IC4 pay band in each zone is:
Zone 2: $176,000 USD
Zone 3: $132,000 USD
Zone 4: $88,000 USD
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5.5 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[60m]
Resume Deep Dive
[60m]
System Design
[60m]
Harden a Code Research Agent Interview
[60m]
Cross-functional team collaboration
/
Values
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: Barcelona; Paris; Amsterdam
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This remote role is located within a two-hour time difference of CET.
TEAM
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher.
You will be joining one of our Live Studios, working on Paper.io http://Paper.io 2 https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en_US.
With Paper.io http://Paper.io 2, we’re building an iconic game that players will never forget!
We're a small team of excellent people who take care of everything from ideas to testing, and we intend to grow while maintaining our high standards.
ROLE
As a Concept Artist focusing on Concept Art, you will play a vital role in shaping the visual identity of Paper.io http://Paper.io 2 https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en_GB. Collaborating closely with the Art Director, you will create, develop, and integrate stunning game assets, elevating the production quality of our live games as we transition them into the casual space.
- Art Creation:
- Design and produce high-quality concept art for characters, environments, and props.
- Work on illustrations for icons or stylised assets that align with the game’s aesthetic.
- Creating key art illustrations with final render.
- Collaboration:
- Partner with the Art Director to align on visual style and direction.
- Actively contribute by providing creative ideas and constructive feedback.
- Conceptualisation:
- Gather references, brainstorm ideas, and create mock-ups that clearly communicate the artistic vision.
- Contribute to the creative direction by delivering compelling and innovative designs.
PROFILE
- Experience:
- 4+ years as a Concept Artist, in the mobile gaming industry.
- Strong capabilities in concept art, including a keen eye for detail, composition, and style.
- Ability to adapt to different visual styles and produce assets that align with the game’s vision.
- Strong Illustration skills
- Technical Proficiency:
- Skilled in tools like Maya, Blender, Unity, and Photoshop.
- Proficient in low-poly modelling and texturing pipelines; familiarity with Maya rigging workflows is a plus.
- Experience working with Unity
- Familiar with AI pipelines
- Soft Skills:
- Excellent communication skills, with the ability to convey ideas clearly and collaborate effectively with a multidisciplinary team.
- Resourceful and proactive, with the ability to troubleshoot and iterate effectively.
- Strong problem-solving abilities
Nice to have
- Create low-poly 3D models, including texturing, to meet both technical and artistic requirements.
- Experience in VFX creation or animation.
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$238,000– CA$340,000 + equity
United States: $171,500 – $245,00 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.
WHAT YOU'LL DO
- Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching
- Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met
- Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
- Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
- Build dashboards and report on customer and team performance and forecast to senior leadership
- Improve team output and efficiency over time by optimizing systems and processes
- Build and execute on pipeline with new clients and partners to run the end-to-end sales process
- Establish a library of playbook resources for the AE team
- Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance
- Represent the AE team cross-functionally with leaders of other departments
WHAT YOU’LL NEED
- Minimum 5 years of quota carrying sales experience as an individual contributor
- Minimum 3 years of experience building and leading successful, high-performing sales teams
- Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- Passion and excitement for hiring, with a thoughtful approach to team planning and development
- Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
NICE TO HAVES
- Experience with financial services sales in a full-cycle sales role
- Financial services or Fintech experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions.
Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory.
- A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction.
- Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback.
- Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners.
- Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms.
- Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority.
Bonus points for:
- Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred.
- A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued.
What you can expect:
- Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability.
- Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations.
- Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization.
- Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities.
- Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes.
- Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content.
- Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization.
USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The IT & Security Team
The Information Security function operates independently under our Legal team and owns everything that keeps the OpenZeppelin organization secure. That means managing our Security, Privacy & IT Program end-to-end: our SOC 2 and ISO 27001 posture, vendor and privacy risk, incident response, our bug bounty programs, and the identity, endpoint, and access systems the whole company depends on. It is also the team our customers meet during security diligence. As our enterprise relationships deepen, increasingly with banks and other regulated institutions, our own program must be as credible as the security we deliver to customers.
Today that program is established and audit-ready. The next chapter is turning it into an enterprise-grade security function that stands up to the scrutiny of the most demanding enterprise customers, partners, and regulators, while safely accelerating our adoption of AI across the company.
What you'll be doing
You will own the strategy, design, and continuous maturation of OpenZeppelin's Information Security Program, and be accountable for managing the team executing it. You can issue-spot security and privacy risks before they materialize, explain the principles behind security and compliance controls to auditors and enterprise security teams, and calibrate our security program proportionate to risk.
IT and infrastructure:
Oversee identity and access management, provisioning and onboarding/offboarding, end-user security (MDM, endpoint protection, security training), physical security, disaster recovery, business continuity, and data backup, using automation and AI-powered workflows to make IT and security operations scale faster than headcount.
Strategy, governance and budget:
Set the strategic direction, multi-year roadmap, and risk posture of the Information Security Program; deliver on department OKRs; and own the IT and technology budget, with ultimate responsibility for technology procurement.
AI security and governance:
Own the secure adoption of AI across the company: evolve our AI governance framework, review and approve AI tools and agentic workflows, and secure our agentic infrastructure (identity, least-privilege tool and data access, secrets handling, monitoring, auditability). Manage frontier model providers as critical vendors, covering security and data-handling diligence, retention and training-use commitments, DPAs and subprocessor flow-downs. Meet emerging obligations such as the EU AI Act, so we can make transparent, defensible commitments to enterprise customers about how our products and internal AI usage handle their data.
Compliance, audit and enterprise trust:
Own our audit, certification, and attestation strategy and execution (penetration testing, SOC 2 Type 2, ISO/IEC 27001, successor frameworks) alongside internal security audits; run a third-party and vendor risk management program; and serve as the external face of our security program with customer security teams, regulated financial institutions, and auditors.
Privacy and data governance:
Maintain a comprehensive data map of how data flows into, through, and out of the organization, including flows to model providers and through agentic workflows, with data classification, records of processing, and a vendor/subprocessor inventory. Own privacy compliance in partnership with Legal: GDPR, CCPA/CPRA, DPAs and contractual security commitments, and privacy-by-design reviews of new products and features.
Security operations and incident response:
Own the incident response program end-to-end, including playbooks, tabletop exercises, post-incident reviews, and breach-notification obligations in partnership with Legal. Manage our bug bounty programs, and partner with development teams to embed security best practices in the SDLC and our software offerings.
You have
10+ years of Security and IT experience, including 3+ years leading a IT Security and GRC function (not solely IT operations) in a high-growth tech company, with demonstrated ownership of strategy, not just execution.
A demonstrated trajectory toward CISO: you have owned a security program end-to-end, presented to executives or boards, and can articulate the "why" behind every control you have implemented.
Experience securing or governing AI/LLM-enabled products or enterprise AI adoption including agentic systems and third-party model-provider risk, with an ability to apply privacy and data-protection laws and practices (e.g., GDPR, CCPA/CPRA) in the AI context.
Nice to have
5+ years working in blockchain or a FinTech with an enterprise client base (e.g., financial services), including navigating rigorous third-party security diligence.
Logistics:
Our interview process takes place on Google Meet or Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Leadership Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a
Senior Staff Software Engineer
to join our Systems Engineering team and lead the engineering behind our internal AI-powered application ecosystem.
This is a high-leverage, high-visibility role with three interlocking mandates. First, you will own the development and governance of a code library and set of agent rules that will serve as the architectural foundation for multiple internal AI-enabled webapps at Fivetran. Second, you will work with stakeholders to develop, productionalize, and enhance custom apps built on this foundation. Third, you will act as a trusted advisor to engineering leadership, shaping policy and governance for how non-engineers should use AI to safely develop, productionalize, and deploy apps.
This position sits at the crossroads of software engineering, platform architecture, and AI-assisted development. You will partner closely with business stakeholders and engineering platform teams across the company, translating a fast-moving, experimental "everyone builds" culture into production software held to a high standard of security, reliability, and maintainability.
This is a full-time position based out of our Oakland, CA office.
Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, TypeScript/React
Kubernetes, GCP Cloud SQL (PostgreSQL)
BigQuery data sources, Claude API, Agent SDK
GTM systems - Salesforce, Outreach, Gong, and Zendesk
What You’ll Do
Independently design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud
Develop, maintain, and test code
Conduct design and code reviews
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability
Understand and fix challenges related to performance and scalability.
Participate periodically in on-call rotation
Participate in the hiring process
Mentor Junior developers
Make Fivetran the most reliable and secure component of our customers’ data infrastructure
Skills We’re Looking For
10+ years of experience in the software industry with a passion for solving complex software engineering problems - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices
Experience working with distributed systems and cloud security concepts
Demonstrated ability to write well-structured and performant code
Ability to independently lead software and infrastructure design to satisfy project requirements
Can identify design flaws in existing systems and come up with improvements
Experience in code reviews, design, troubleshooting and testing
Experience programming in an object oriented / systems language such as Java, C++, C# etc
Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s
Experience interacting with continuous integration tools like BuildKite
Knowledge of observability tools like New Relic/Grafana is a plus
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based platforms
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$232,338
—
$290,422 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for a Director, Product Finance and FP&A to help drive Ramp’s next phase of growth! This role spans our Product Finance and Corporate FP&A functions. You'll own two of the highest-leverage areas on the team: the unit economics and monetization strategy across every product we ship, and the financial architecture of the company—model, budget, and Board reporting. The work you do will directly shape how we price, how we allocate capital, and how we support executive decision-making through financial insights and planning.
This represents a truly unique opportunity to join one of the country’s fastest-growing startups as we scale toward a potential IPO. You’ll partner closely with Product, Engineering, Sales, Accounting, and executive leadership to drive some of Ramp’s most important financial decisions.
WHAT YOU’LL DO
PRODUCT FINANCE
- Own our unit economics models for every product line, setting financial targets and partnering cross-functionally to turn goals into reality
- Drive pricing and monetization strategy across Ramp's portfolio in partnership with Product and executive leadership
- Run strategic custom deals, structuring creative commercial arrangements that help Sales win in competitive situations
- Partner closely with Product leaders to evaluate new product investments, business cases, and long-term growth opportunities
FP&A
- Own Ramp's consolidated financial model and develop a deep understanding of the business drivers behind company performance from revenue through cash flow
- Lead headcount planning across the company, including partnering with People and GTM leadership on capacity and hiring decisions
- Lead non-payroll budgeting across the company, particularly partnering with Engineering, Procurement Ops, and executive leadership on cost strategy and vendor negotiations
- Build and oversee executive-level financial reporting, analyses, and materials that support Board and leadership decision-making
- Own FP&A's internal systems and tooling roadmap for the infrastructure that both FP&A and the broader finance org run on
WHAT YOU NEED
- 8+ years of experience in investment banking, management consulting, private equity, strategic finance, FP&A, or a related finance function, including experience at a high-growth technology company
- Experience managing, mentoring, or developing high-performing team members is a plus
- Excellent financial modeling and quantitative/data analysis skills
- Extreme attention to detail with a high regard for precision
- A "get things done" mentality—you can dissect complex problems, identify solutions, and drive them to completion with a high degree of autonomy
- Exceptional verbal and written communication skills, with the ability to present complex financial analyses clearly to cross-functional stakeholders and executives
- Proven track record of using AI and automation tools (e.g. Claude Code) to streamline financial analysis, modeling, reporting, and other finance workflows
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Social at Ramp exists to make the company more visible, culturally relevant, and useful to the people we want to reach. We are looking for a highly strategic Social Media Lead to turn that ambition into an operating system.
Your central job is to build the strategy and operating system for Ramp social. You will bring a clear point of view, make the right calls about where and how Ramp shows up, and ensure our biggest moments have real distribution behind them. You will help more Ramp employees credibly tell the stories closest to their work. You may also be hands-on where it matters, but strategic leadership and operational ownership are what will define success in this role.
WHAT YOU'LL DO
- Set Ramp’s social strategy, raise the creative bar, and focus the calendar on fewer, more consequential moments.
- Decide when Ramp, an employee, executive, creator, customer, or partner should lead the story, then build the right distribution plan around it.
- Help more Ramplings and executives post credibly about their work, with clear guidance, coaching, and amplification.
- Build a reliable approach to community management and social support, including the right contractor bench.
- Bring together producers, influencer, Brand, Comms, Growth, Support, and visibility teams to execute the highest-priority work.
- Establish a clear scorecard and use social insights to improve the work over time.
WHAT SUCCESS LOOKS LIKE
- Ramp has a clear social point of view, distinct roles for each channel, and a calendar built around high-conviction moments rather than constant posting.
- The social function is a strategic driver of visibility and demand, not an internal posting service.
- Employees and executives have an easy, trusted way to share their work, and the strongest posts receive coordinated amplification.
- Product questions and customer issues found on social are handled with dependable ownership and follow-through.
- Social has data driven goals and learnings, including reach, awareness, demand, campaign lift, and market insights.
WHAT YOU BRING
- 2+ years leading strategic social, or related marketing programs at a top-tier technology, consumer or media company.
- A demonstrated ability to build social strategy and the operating model behind it: prioritization, agency management, workflows, measurement, and executive alignment.
- Excellent editorial judgment and an instinct for what will feel credible and native on each platform, especially LinkedIn, X, Meta, YouTube, and emerging community channels.
- Comfort with performance and brand measurement, including how to distinguish correlation from impact and how to run disciplined tests.
HOW WE WORK
We make finance teams cool. That means taking ideas further, choosing fewer bets with more force, and creating work people genuinely want to talk about. We value sharp taste, clear thinking, generous collaboration, and the willingness to say no when a moment does not meet the bar.
Ramp is committed to supporting a diverse and inclusive workplace. We welcome applicants from all backgrounds.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Toronto, ON; Remote (Canada)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the founding Channel Partner Manager for Canada, you will build the partner motion that helps Canadian businesses discover, evaluate, and adopt Ramp through trusted advisors and ecosystem partners.
This is a zero-to-one role. You will own the full partner lifecycle, from identifying and engaging Canadian accounting, advisory, private equity, and venture capital partners through signing, enablement, activation, and partner-sourced pipeline. Your early results will help determine how Ramp scales its Canadian channel motion.
You will work closely with Sales, Growth, Product, Engineering, and the broader Partnerships organization. The right person is a hands-on builder: equally comfortable opening a new relationship, running a partner meeting, solving an operational blocker, and turning early learnings into a repeatable playbook.
WHAT YOU’LL DO
- Build Ramp’s Canadian channel strategy and operating rhythm from the ground up.
- Research, identify, source, qualify and sign net-new Canadian partners.
- Create joint go-to-market and activation plans to grow the Canadian partner ecosystem.
- Drive revenue for Ramp through generating referrals
- Develop trusted relationships with decision-makers and operators inside partner orgs
- Educate partners on Ramp’s Canadian capabilities, value prop and updates.
- Own partner onboarding, activation, pipeline generation, and regular business reviews.
- Work closely with the Canadian Sales team to advance partner-referred opportunities.
- Partner with Product to surface recurring partner needs and inform the Canadian roadmap.
WHAT YOU’LL NEED
- 8+ years of relevant experience, including 5+ years in partner sales, business development, channel partnerships, or a closely related role
- High agency, urgency, and resilience
- Proven track record of sourcing and managing partnerships
- Self-starter mindset: you are comfortable getting in the weeds
- Strong discovery and consultative-selling skills
- Excellent written and verbal communication
- Strong operating discipline and comfort using data to improve performance.
- Proven ability to succeed in a fast-paced environment
- Strong cross-functional judgment and a history of finding success across cross-functional work
- Familiarity with the Canadian business and technology ecosystem
- Strong comfort using AI tools to execute quality work, fast
- Ability to travel to in-person events in Canada frequently
NICE TO HAVE
- Experience building a new partner motion, market, or vertical from an early stage.
- Professional proficiency or native-level fluency in French
- Presence in the Canadian accounting, advisory, private equity, venture capital, financial-services, or technology partner network
- Familiarity with finance & accounting workflows and solutions
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is in a critical phase of growth, and marketing is one of the biggest drivers of it. We're building out our business systems team to make sure the systems behind every campaign, list, and lead can keep up. You'll work directly with Growth Marketing, Demand Generation, Lifecycle, Events, Sales Development, and Sales to own the systems that turn marketing programs into pipeline. You'll own HubSpot and how it connects to Salesforce and the rest of our GTM stack.
What You'll Do
- Own top-of-funnel marketing systems: the roadmap, the architecture decisions inside them, and their operational health
- Run HubSpot as a system, not just a tool: workflows, lists, forms, properties, lifecycle stages, and the permissions and naming conventions that keep it from sprawling
- Run campaign operations end-to-end: program and campaign structure, campaign membership and status, event and webinar lead capture, and launch QA, so Marketing can ship quickly without creating data debt
- Own workflow management in HubSpot: build, document, and audit nurture, enrollment, and suppression workflows, and retire the ones that no longer earn their place
- Build and govern lists: ICP segmentation, inclusion and suppression logic, enrichment, and email validation between a Growth request and a send. Every list should be reproducible and explainable.
- Own privacy and opt-out management: subscription types, consent capture, unsubscribe and opt-out handling across HubSpot, Salesforce, and sales engagement tools, and compliance with CAN-SPAM, GDPR, and CCPA in a regulated fintech environment
- Design and maintain UTM tracking and attribution architecture: UTM taxonomy and governance, hidden-field capture on forms, lead source and original source logic, and how campaign touches flow into Salesforce, so the attribution reporting is something the business trusts
- Build the Salesforce automation behind marketing handoffs: record-triggered flows, validation rules, fields, and permission sets
- Use AI to automate the work where it holds up: enrichment, list QA, data quality checks, and request triage
- Prioritize incoming requests by ROI. Decide what gets built, deferred, or declined, and show the numbers behind each call.
What You'll Need
- 5+ years in marketing operations, business systems, or revenue operations at a fast-paced B2B company
- Deep hands-on HubSpot experience: workflows built and debugged, and list, form, and property architecture you designed rather than inherited
- Hands-on campaign operations experience: you've built campaign structures and owned the lists and sends behind real programs
- A working command of email privacy and consent: subscription management, opt-out handling across systems, and the regulations behind them
- UTM and attribution architecture you've owned in practice: taxonomy, capture, lead source logic, and the MQL-to-SQL handoff
- Salesforce Admin experience, including flows you built and debugged when they broke (certification is a plus)
- A habit of framing problems rather than waiting for a spec: you take on ambiguous requests, make the decisions, and ship
- You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience
Nice to Have
- Enrichment and routing tools such as Clay, ZoomInfo, LeanData and Chili Piper
- Sales engagement and automation platforms such as Outreach and Workato
- Deliverability and list hygiene at high sending volume
- Paid media and ad platform integrations, including conversion tracking
- Lead scoring and MQL model design
- Snowflake, Looker, or similar BI and warehouse tools
- Linear or similar project management software
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
HR Manager
Operational HR, Talent, Learning & Employee Experience
Role Purpose
The HR Manager leads the day-to-day delivery of People and Culture activities, with primary responsibility for recruitment, onboarding, learning and development, employee engagement, performance-cycle coordination, and HR administration. The role partners with managers, country leadership, and the Global People team to deliver consistent, employee-centered HR practices and smooth, compliant HR operations.
Recruitment & Talent Acquisition
Manage end-to-end recruitment for country roles, including workforce requisition coordination, job postings, sourcing, screening, interview processes, reference checks, offers, and candidate communication.
Partner with hiring managers to clarify role requirements, selection criteria, interview plans, and recruitment timelines.
Build and maintain effective sourcing channels, including recruitment firms, professional networks, and employee referrals.
Ensure recruitment processes are fair, consistent, well documented, and aligned with GiveDirectly standards and local requirements.
Track recruitment metrics such as time-to-hire, pipeline health, offer acceptance, and hiring outcomes, and recommend process improvements.
Support employer-branding and talent-pipeline initiatives, particularly for recurring or high-volume roles.
Onboarding, Learning & Development
Coordinate country onboarding and induction, ensuring new hires receive a consistent and high-quality introduction to GiveDirectly, their role, policies, systems, and culture.
Coordinate local learning and development initiatives in partnership with the country leadership and Global People Team.
Maintain training calendars, participation records, learning needs, and follow-up actions.
Support managers with practical guidance on employee development, performance improvement plans, career conversations, and people-management practices.
Gather feedback and monitor the effectiveness of onboarding and learning activities, sharing insights and recommendations with the management team.
Culture, Employee Engagement & Well-being
Support a strong, values-driven culture by embedding GiveDirectly values in employee communications, people processes, and staff initiatives.
Coordinate employee engagement activities, including surveys, recognition initiatives, well-being activities, team events, and follow-up actions.
Serve as an accessible first point of contact for routine employee relations questions and workplace concerns, resolving straightforward matters and escalating sensitive or complex cases appropriately.
Monitor employee feedback and emerging morale or engagement issues and flag risks to the management team.
Performance Management & Offboarding
Coordinate country performance-management cycles, including communications, timelines, completion tracking, documentation, and reporting.
Support managers and employees with process guidance and escalate complex performance cases when required.
Manage routine offboarding processes, including resignations, end-of-contract processes, exit interviews, clearance coordination, and final documentation.
Track turnover, exit feedback, and recurring employee themes and prepare insights for HR and country leadership.
HR Operations & Administration
Manage day-to-day HR administration, including employee records, contracts, contract renewals, leave records, personnel files, and HR system updates such as BambooHR.
Maintain accurate employee data and ensure HR documentation is complete, current, confidential, and audit-ready.
Coordinate benefits enrollment and routine benefits administration, responding to employee queries and liaising with providers as needed.
Manage work permits, visas, and other employment-related documentation in line with local requirements.
Respond to employee HR queries promptly and ensure policies, procedures, and process changes are clearly communicated.
Apply HR policies consistently in routine cases and escalate complex legal, disciplinary, compensation, or policy interpretation matters.
HR Reporting & Process Improvement
Prepare regular HR reports and dashboards covering headcount, recruitment, turnover, leave, performance-cycle completion, learning, and other key people metrics.
Identify recurring administrative issues and recommend practical improvements to HR processes, templates, workflows, and employee experience.
Support audits, data requests, and HR projects by providing accurate records and timely follow-up.
Requirements:
Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
4+ years of progressive HR experience, with strong hands-on employee relations experience, including handling workplace concerns, performance issues, conflict resolution and advising managers.
Good knowledge of
local labor laws and HR best practices, with the ability to apply policies fairly and consistently.
Experience across core HR functions, particularly recruitment, performance management, learning and development, employee engagement, and HR administration.
Strong interpersonal and communication skills, with the judgment and discretion to handle sensitive and confidential employee matters.
Strong organizational skills and ability to manage multiple priorities in a fast-paced, evolving environment.
Experience using HR systems such as BambooHR, Payspace, or similar HRIS platforms is an advantage.
Exceptional alignment with
GiveDirectly values
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Gurgaon, India
Workplace: hybrid
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Job Reference: #LI-JC1
Role Purpose
Manages complex, strategic AI training data projects. Owns end-to-end delivery, client relationships, and financial outcomes. Guides Project Coordinators, executes quality strategy in partnership with quality team, and drives process improvements and new service pilots. Assists in the management of complex projects that enable Generative AI capabilities for clients, guiding project coordinators and partnering with Quality on standards and continuous improvement.
Key Responsibilities
Program & Delivery Leadership: Execute delivery plans, milestones, resourcing, and controls for large or multi-workstream AI data projects (collection, labeling, evaluation).
Client Management: Contribute to regular governance, status, and planning sessions; handle scope, priorities, and change.
Financial Ownership: Track budgets, rates, and margins; manage forecasts, burn, and change orders to protect profitability.
Quality Partnership: Share accountability with the Quality Analyst team for QA approach and continuous improvement loops.
Resource & Capacity Planning: Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones.
Risk, Issue & Change Control: Run root-cause and corrective actions; escalate material risks with options and impact.
Process & Service Innovation: Contribute to SOPs, templates, and dashboards; pilot new delivery methods and services for AI data programs.
Compliance & Security: Ensure data handling, privacy, and security policies are followed across all workstreams.
Reporting & Insights: Keep trackers and dashboards current; translate delivery data into clear, actionable insights for clients and leaders.
Requirements
Education
Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
Experience
1+ years leading complex project delivery or operations (AI data, content review, annotation, labeling, or adjacent domains)
Experience coordinating multi-team delivery and managing client touchpoints
Skills
Strong planning and organization across parallel workstreams
Clear written and spoken communication with senior client stakeholders
Solid use of spreadsheets, PM/task boards, and basic BI; comfort with ETL concepts is a plus
Quality mindset with practical use of SOPs, QA gates, and acceptance criteria
Financial awareness (budgets, margin, change orders) and sound trade-off judgment
Coaching ability for junior PMs and Coordinators
Confident escalation and negotiation to resolve risks, issues, and scope questions
Comfortable working with global, distributed teams (intermediate to advanced English)
Additional Qualifications (P1+)
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text, voice, or video)
Background in QA testing, rubric design, or AI safety/ethics evaluation
Familiarity with data-annotation platforms and model-evaluation tools
Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required)
Able to work independently and manage workflows effectively in a remote environment
Multilingual ability beyond English
Scope & Autonomy (P1 Alignment)
Assists in leading one large strategic project or several medium projects end-to-end
Executes delivery approach within scope, budget, and policies; escalates only non-standard or high-impact items
Provides day-to-day direction to a small delivery pod (e.g., 2–8 Junior PMs/Coordinators) and influences cross-functional partners
Shares accountability for quality outcomes with the Quality Analyst.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM:
GTM Engineering builds the AI agents, systems, and automation that power how our go-to-market teams work. We partner across Sales, Marketing, Customer Success, Support, and other GTM functions to identify high-leverage problems and build solutions that improve speed, quality, and scale. Our work spans four core areas:
- Identify — find high-leverage GTM workflows where AI can meaningfully improve how we operate
- Build — design, build, and deploy production AI agents and automated workflows across GTM
- Enable — drive adoption through thoughtful rollouts, playbooks, best practices, and ongoing enablement
- Evangelize — share what we build and learn externally through content, demos, talks, and open source examples
ABOUT THE ROLE:
You'll own the health, cost, performance, and business impact of the GTM Agent System, and build the feedback loops that keep it improving. Because we build the platform we run on, you'll also operate the agent on LangSmith the way we tell customers to, and turn that practice into the reference story enterprises keep asking us for. You'll work across Python 3.11, FastAPI, LangGraph, DeepAgents, LangSmith, Supabase Postgres, BigQuery, Anthropic and OpenAI models, and Slack and Next.js surfaces.
WHAT YOU'LL DO:
- Monitor production health across every graph, catching errors, slow runs, expensive runs, and silent failures before reps report them
- Triage incoming issues from Slack, tickets, and rep reports, fixing small things directly and routing the rest to the right owner
- Run the weekly eval suite, investigate failures, and turn real production bugs into permanent regression tests
- Track cost and latency by model, graph, use case, and role, and recommend concrete changes to model choice, reasoning effort, and caching
- Track usage and adoption per rep and per feature, and own the weekly health report the team runs on
- Build the business metrics that show leadership what the agent is worth, from reply rates and meetings booked to hours reclaimed and ROI
- Build our own monitoring and alerting on LangSmith, and write the “how we run our own agent” story for customers
WHAT YOU'LL BRING:
- Strong production Python and SQL, comfortable working in traces, logs, and warehouse tables
- Real experience running LLM applications, including tracing, evals, and prompt and cache mechanics
- SRE or production operations instincts: percentiles, SLOs, and separating noise from real pattern
- Healthy skepticism about metrics; you check what a number actually counts before you publish it
- Clear writing skills, and interest in publishing what you learn
- High agency; you notice what's missing and take initiative to build it
NICE TO HAVES:
- LangGraph or LangSmith experience
- Experience building an eval suite from scratch
- BigQuery or dbt
- Prior DevRel-adjacent writing
- Empathy for sales and go-to-market users
Salary: $165,000 - $220,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
We’re hiring a Senior Communications Officer, Media & Public Affairs to lead how GiveWell’s work is represented in the media and in public conversations. You will set our strategy, build trusted relationships with journalists and other influential voices, pursue opportunities that increase understanding of GiveWell’s work, and lead our external response in fast-moving situations.
This role will lead a small and growing team. This is one of three new communications leadership roles, alongside a
Senior Communications Officer, Strategic Communications
and a
Senior Communications Officer, Editorial & Production
.
About the role
Both
our research and impact are expanding
. Last year, we directed more than $400 million to highly cost-effective programs that save and improve lives. This year, we expect our grantmaking to approach, and possibly exceed, $1 billion.
To build toward the communications capacity this next stage requires, we are rapidly expanding our team. The three Senior Communications Officers will work together on many projects to support GiveWell’s communications needs, while working closely with other leaders across our organization. Each leader will own their function, but much of the work that matters most—like team strategies, major initiatives, partnership campaigns, and how we present the organization as a whole—will involve all three. We will expect this group to set shared priorities and work closely together to achieve the team’s goals.
In this hands-on leadership position, you’ll own how and where GiveWell engages in media and public conversations, with end-to-end responsibility for this emerging function. You’ll set its strategy, hire and develop its people, build its systems, and personally own its hardest and most consequential work. This is an opportunity to build, not just inherit, an important function at a critical point in GiveWell’s development. You’ll start with a small team and grow it over time.
While this role is set at the Senior Communications Officer level, we may consider hiring an exceptional candidate as a Communications Director—with greater expectations, responsibilities, and compensation.
What You'll Do
As Senior Communications Officer, Media & Public Affairs, you will combine long-term strategy and relationship-building with the ability to respond quickly and exercise sound judgment in sensitive or fast-moving situations.
Specific duties will include:
Set GiveWell’s strategy across media, thought-leader engagement, online communities, public forums and events, and other earned communications opportunities—including deciding where and when GiveWell should participate and overseeing those engagements.
Build and maintain high-trust relationships with journalists, editors, podcast hosts, event organizers, thought leaders, subject-matter experts, and other influential external stakeholders.
Identify, develop, and pitch substantive stories, event opportunities, and thought-leadership ideas that extend understanding of GiveWell’s work.
Own inbound media engagement, including situations that require rapid responses, close coordination with subject-matter experts, and careful judgment about what GiveWell can responsibly say—and about which responses need escalation.
Build and maintain GiveWell’s readiness for sensitive or fast-moving situations, monitor emerging issues in media and public conversations, and lead our external response when needed in partnership with others.
Advise GiveWell’s leadership on external opportunities and relationships, and prepare senior leaders and subject-matter experts for interviews, speaking engagements, and other public appearances.
Exercise sound judgment about when and how GiveWell should enter public conversations, including evaluating likely value, reputational considerations, and communications risks.
Evaluate and help shape public-facing communications partnerships, advising on which opportunities GiveWell should pursue and how we should participate.
Serve as a spokesperson for GiveWell in select media interviews, events, and other public forums, communicating our perspective clearly, accurately, and with sound judgment.
Work with grantees and other partners on press releases and other media-facing communications involving GiveWell or our shared work.
Manage and develop one or two team members initially, and build the relationships, systems, and additional capacity the function will need over time.
About You
You are skilled at using communications to help people understand complex ideas, build trust, and take action. You are comfortable being accountable for outcomes, making consequential decisions with limited oversight, and knowing which decisions genuinely require escalation.
You are energized by intellectually demanding work, and the challenges of creating engaging communications within a careful and precise style. You can engage deeply with GiveWell’s research, and you are comfortable understanding and communicating about data in detail. You have a long track record of getting up to speed quickly on complex subject matter and carefully communicating to a very high standard. You can build a compelling narrative that is entirely factual, representing what is known and unknown without overstating or hedging into vagueness—and you find the idea of working with GiveWell’s exacting communications standards exciting rather than limiting.
Your background includes significant experience leading communications in complex, high-stakes environments. This should include 10+ years of experience in media relations, thought leadership, and public engagement. You have deep experience owning that work end to end, not just contributing to it. You’ve remained a hands-on leader who enjoys the work itself, as well as the strategy and systems behind it.
You know how journalists, influential voices, events, and other public forums shape how organizations and ideas are understood. You have a demonstrated ability to build meaningful external relationships, identify opportunities worth pursuing, personally represent an organization’s perspective, and navigate public-facing situations in which context is limited, timelines are short, and judgment matters. Much of this should be work you executed yourself, in addition to work you directed. Experience in settings where precision and credibility were at least as important as reach is a strong signal of fit.
In addition to demonstrated expertise in the duties listed above, you should have:
Exceptional communications judgment, including the ability to understand audience, context, risk, timing, and the underlying substance of a message.
Excellent written and verbal communication skills and the ability to quickly make complex ideas clear and compelling without sacrificing rigor or nuance.
A track record of building and leading: you have created or substantially rebuilt a team or function—not only run ones you inherited—and you have hired, developed, and managed people.
Recent, hands-on excellence at your craft: you can point to work from the past few years that you personally produced or substantially shaped.
Experience producing communications that are direct and factual while being engaging and effective with their target audiences—work that succeeds through substance and clarity rather than embellishment.
Intellectual curiosity and the ability to engage deeply with GiveWell’s research and ideas, even without prior experience in our giving areas.
Experience advising executives or other senior decision-makers directly.
Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, and a commitment to communicating accurately and thoughtfully.
We also think these qualities will help you do well in the role and at GiveWell:
People who can develop a strong point of view and hold it with confidence, but remain genuinely open to challenge, new information, and better ideas.
Self-starters who take ownership, are comfortable creating structure in an evolving environment, and can make thoughtful decisions without always having complete information.
People who are proactive and anticipatory, who identify opportunities, risks, bottlenecks, and communications needs before they become obvious.
Collaborative leaders who raise the quality of the work around them and build strong relationships across teams.
People who coordinate well with peers, resolve dependencies and disagreements, and make shared work clearer rather than more complicated.
Key Questions & Information
What are some of the reasons I might not like this role?
You want to step into a mature function with established systems, rather than build one while you run it.
You do best with clear direction and established priorities. We’ll expect you to set most of your own, make most decisions yourself, and reach substantial autonomy within your first six months.
You prefer advising on communications to producing and being accountable for them.
You want sole ownership of an organization’s overarching communications strategy and brand. At GiveWell, the CEO and executive team owns that direction; you would help shape it and lead your function within it.
You want to lead a large team from day one. This team is small today, and much of the most difficult work will be yours to do directly.
You find standards of precision and understatement limiting and frustrating. We work extremely hard to only communicate accurately what we know and what we don’t.
Can I apply to more than one of the Senior Communications Officer roles?
You can, but most people shouldn’t. We’re looking for deep expertise in these areas, and we expect most candidates with required expertise will be a clear fit for a single role. If you’re one of the few with real depth in more than one area, apply to both and tell us why. Otherwise, apply for the role you are most qualified for, and we’ll let you know if we think another role might suit you better.
What does this interview process entail?
We’ll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We’ll share more specific details if we invite you to move forward to any of the following stages, but our current plan will likely include the following:
Application
Interview with a member of the Talent Acquisition Team
Compensated work trial with a set maximum number of hours
Interview with GiveWell's Chief of Staff to the CEO
Values interview
CEO interview and References
Note that you don’t need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we’re making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully.
Details
Team:
You’ll report to our Head of Communications, and collaborate closely with the two other Senior Communications Officers. You will lead a small team that you’ll develop over time.
Compensation:
This role is set at the Senior Communications Officer level. For an exceptional candidate, we may consider hiring at the Communications Director level—with greater expectations, responsibilities, and compensation.
NYC or the San Francisco Bay Area: $250,000
All other U.S. locations: $225,000
Location:
GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
Offices:
You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. Please note that office space is limited, and is not guaranteed.
International work:
We are happy to employ staff internationally on a case-by-case basis via our EOR. Note that there are some countries in which our EOR does not operate, which we cannot override, and we are unable to sponsor visas abroad. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Visa Sponsorship:
We are not currently able to sponsor visas for this role.
Benefits:
A few highlights of our
benefits
offerings:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year plus an annual summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
УдалённоRemote
УдалённоBarcelona; Paris; Amsterdam
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ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (United States | Canada); Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel
УдалённоheadГеография найма не уточнена
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
seniorOakland, California, United States
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридleadWe welcome applicants from all backgrounds; Relocation expense coverage to NYC or SF (if needed)
ГибридseniorToronto, ON; Remote (Canada); Relocation expense coverage to NYC or SF (if needed)
ГибридseniorNew York, NY (HQ); San Francisco, CA; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
Rwanda
ГибридParis, France
ГибридGurgaon, India; Resource & Capacity Planning: Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones
ОфисSan Francisco, CA
seniorUnited States (Remote)
Все вакансии в одном месте — страница 21 · Job Hunters