Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GUEST ACCOUNTS PURSER FOR ROYAL CARIBBEAN CRUISES!
The Guest Accounts Purser establishes and maintains guest folio accounts in accordance with the brand standards of service and style. Balances the daily and end of voyage revenue activity from the different revenue-generating areas onboard, etc.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that proper Credit Card validation and “Seapass Account” SQM policies are in place, in accordance with company policy.
Processes several credit card transmissions during the voyage, upon gathering all the information from the property management system, to ensure guest account balances are properly authorized on a daily basis per company’s SQM policy.
Monitors declined and call credit cards, and assists guests in setting up different means of payment, as well as modifying sea pass accounts accordingly.
Responsible for the final settlement of all credit cards and the end of each voyage report according to GCS procedure.
Assists Guest Relations Officers with guest’s inquiries and disputes, and provides relevant back up for applied charges.
Issues company standard memorandums and reminders regarding guest account status.
Monitors all guest and crew onboard accounts and makes necessary adjustments and/or corrections.
Responsible for processing and balancing all prepaid onboard credits purchased by guests, as well as, the onboard credits given onboard, etc.
REQUIREMENTS:
Very good level of English language
Minimum of two years experience in an upscale hotel, resort or cruise ship
Superior customer service, team building and conflict resolution skills.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Intermediate computer software skills required.
Possess a strong understanding of numbering flow “Debits/Credits”, adjusting entries and corrections, as well as basic accounting knowledge
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position SECURITY SUPERVISOR
for ROYAL CARIBBEAN GROUP!
The Security Supervisor
is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
The Security Supervisor shall have an understanding of the Safety and Quality Management
Program including responsibilities and those of the Security Guards in the Safety Organization
according to the Emergency Plan and Station Bill. An excellent understanding of the Master's
rules and regulations and the company’s policy and a thorough knowledge of the Security manual
are essential for this position.
The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine.
He shall monitor the day/night security and prepare a log of activities during the night time hours
for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night
Report from this log for presentation to prescribed ship's management.
The Security Supervisor shall be familiar with all duties regarding the safety rounds and the
gangway security. (See Security Manual for specific instructions.)
The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew.
During Safety Rounds the Security Supervisor shall always be alert and follow the designated
procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have
to assess a situation and act accordingly until help arrives.
The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm,
the Security Supervisor will respond immediately to the location of the alarm. He will then be
responsible for making quick decisions based on previous instructions and experience.
The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other
concerned Officer of any incident which has occurred.
REQUIREMENTS:
Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment.
A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control.
Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence.
Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations.
A level of physical fitness which permits the use of physical control and restraint techniques if needed.
A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests.
Knowledge of relevant equipment, processes and strategies to promote effective security.
Ability to work effectively with others in a multicultural environment.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here pushing APPLY TO POSITION button
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
PUBLIC AREA ATTENDANT
onboard Royal Caribbean Cruises.
Public Area Attendant
is responsible to
maintain all public areas, crew public areas, outer deck (pools and jacuzzies) and all public restrooms, in a clean and orderly condition by performing essential duties and responsibilities described underneath. The Public Area attendants could be used in different areas on a rotation bases.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Operates steam cleaning equipment/machines, scrapers, brooms and a variety of hand and power tools. Uses a variety of cleaners and chemicals depending on the cleaning needs. Mixes water and detergents in a container to prepare cleaning solutions, according to specifications.
Cleans public bathrooms, elevators, offices and crew corridors in areas not under the responsibility of a BASO.
Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and area accessories to remove effects of smoke, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.
Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, clean and sanitize. Dusts furniture and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures, etc.
REQUIREMENTS:
Can speak LOWER (-PRE) intermediate English
Minimum one-year previous cleaning experience, preferably in a 4- or 5-star hotel.
Knowledge of proper cleaning techniques, requirements and use of equipment.
Knowledge of proper chemical handling.
Ability to apply customer service skills, according to Royal Caribbean International’s
SOP’s, when interacting with guests and coworkers.
Completion of high school or basic education equivalency preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
International Ambassador
onboard
Royal Caribbean Cruises.
The International Ambassador
manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests.
Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance..
Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests.
Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing.
Identifies shipboard employees who speak other languages which may be required to assist guests with translation.
Makes announcements in the appropriate core languages over the public announcement system.
Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements.
Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts
individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers.
Prepares a variety of reports and letters utilizing company's computer system and equipment.
REQUIREMENTS:
Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required
Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
Ability to pay close attention to detail.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing
Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred.
Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation
Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
IT SUPPORT SPECIALIST
for CELEBRITY CRUISES!
POSITION DESCRIPTION:
The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Assembles and configures basic network components.
Performs basic troubleshooting to isolate and diagnose common problems, including but not
limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive
TV) and telephone problems (IT-Managed PBX).
Image in-stateroom equipment for ISE/ITV.
Ensures proper installation and provides first-level support for all IT-supported PC’s and
peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices
supporting ISE/ITV and Digital Signage.
Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX)
Set up, monitor, and break down embarkation check-in equipment and operations, where allowed
by government agencies.
Responsible for logging all time and work as well as reviewing incident tickets in the onboard
incident management system and monitor respective technician’s queue.
Provides after-hours support for any IT-related issue.
REQUIREMENTS:
Minimum of six months experience in a technical user-assistance role such as a helpdesk.
CompTIA’s A+ and/or N+ Certification preferred.
Working knowledge of computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites.
Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling.
Associate’s Degree in Computer Science or related field from an accredited university or the international equivalent, or equivalent related experience.
Excellent English language level
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
GUEST SERVICE OFFICER
onboard
Royal Caribbean Cruises.
The Guest Services Officer
will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear
speaking voice, taking the time to understand all requests in detail. Responds to escalated
guest concerns in a considerate, professional and positive manner by showing empathy and
listening actively.
Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first
impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take
accountability for delivering outstanding problem resolution.
Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement.
Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Provides cash and guest account services at the Guest Services desk such as accepting cash
payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows
established procedures to maintain, safeguard, balance and reconcile, assigned cash float.
Assists guests during boarding and departure process, including establishing onboard credit,
selling and printing Explorations! Tickets and closing of guest accounts.
Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements.
Assists guests with immigration and customs procedures and forms.
REQUIREMENTS:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including telephones, computers and copy machines.
Fluent ENGLISH skills - both spoken and written
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES!
The Group Coordinator
is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc.
Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue.
Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service,
Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution.
Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc.
Inspects rooms and displays for conformance to needs and desires of group.
Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc.
Arranges publicity, special functions, and performs other duties to promote goodwill.
Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager.
Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate.
Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Good level of English
1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function.
Proven customer service skills to build and strengthen relationships.
Ability to up-sell and cross-sell products and services.
Ability to pay close attention to detail while coordinating many functions
Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to conduct meetings efficiently and in a timely manner.
Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to perform basic math functions with regard to product and service pricing.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications.
Completion of high school or basic education equivalency preferred.
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Assistant Repairman for Royal Caribbean!
The Assistant Repairman
shall carry out the work orders given by the Repair Supervisor. They are skilled workers and must be able to carry out all kinds of maintenance and repair work.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
He is responsible for the general overhauling and maintenance of all galley equipment and machinery.
Carries out most steelwork, including stainless steel.
Responsible for the maintenance and repair of all piping related to Hotel operations, such as fresh water, black water, grey water, pulper, drains, etc.
Cleaning and maintenance of the workshop and lockers as assigned by the Repair Supervisor.
May be required to perform and/or assign additional routines and work descriptions as listed in the Planned Maintenance System.
Know, follow and enforce SQM policies.
Repair and maintenance of the following equipment as assigned by the Hotel Maintenance Manager and/or Repair Supervisor:
- Laundry equipment (non-electrical)
- Technical and plumbing equipment in galleys, bars and pantries
- Filling and emptying duties/technical equipment for Jacuzzi, Spas and Pools
- Welding, including Gas, Electric, TIG, and MIG
- Lathe machine, milling machine and all common shop equipment
- Most steelwork, including stainless steel
- General maintenance of plumbing and piping system within the Hotel areas of responsibility
REQUIREMENTS:
Minimum 21 years old
Ability to speak English clearly, distinctly and cordially with guests.
Prior welding and machinist experience.
While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or
feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. In the event of an emergency the employee may be required to sit, stoop, kneel or crawl.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
RESTAURANT HOSTESS for CELEBRITY CRUISES!
The Restaurant Hostess
is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation
Save money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Flight tickets will be provided by the company
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list.
Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs.
Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered.
Has basic knowledge of wines and wine service.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously.
Guest facing communication is professional, on brand and visually appealing.
Is a role model for others and serves as a positive ambassador of Celebrity Cruises.
Exhibits professional leadership presence, positive energy and passion in all situations.
Brings out the best in his/her team through authenticity, care and humility.
REQUIREMENTS:
Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory).
Very good level of English language.
In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only
Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Must have excellent typing skills.
Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs.
Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
MAITRE D` for CELEBRITY CRUISES!
The MAITRE D`
is responsible for the day-to-day operation of, and any special events held in, the Specialty Restaurant. Assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Directs, coaches, supports, supervises and evaluates (in conjunction with the Food & Beverage Manager) the performance of all direct reports.
Ensures that all Specialty Restaurant staff is trained and performs their duties according to the United States Public Health rules and regulations.
Responsible for the general maintenance of the Specialty Restaurant, reporting any repair or replacement needs to the Food & Beverage Manager.
Communicates daily with the Food & Beverage Manager, Restaurant Manager and Executive Chef regarding service in the Specialty Restaurant.
Communicates daily with the Bar Manager regarding wine and beverage service in the restaurant.
Creates a team spirit while showing motivation and leadership qualities.
REQUIREMENTS:
Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
Ship board experience is mandatory required.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
Good level of English language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
BUTLER for CELEBRITY CRUISES!
The Butler
owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required
Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges
Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery
Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption
Championing excellence and driving further increasing standards on behalf of the Retreat program and guest
Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment.
Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor.
Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French or German preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
ASSISTANT MAITRE D` for CELEBRITY CRUISES!
The Assistant MAITRE D`
assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports.
Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager.
When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager).
Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs.
Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names
and personally takes care of all special requests and VIPs in his/her section.
Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration.
Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up.
Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene.
Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service.
Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team.
REQUIREMENTS:
Minimum of five to eight years hospitality management experience in an upscale hotel, resort.
Ship board experience is mandatory required.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Superior customer service, teambuilding and conflict resolution skills.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
Good level of English language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Waiter
for CELEBRITY CRUISES!
The Waiter
provides friendly and professional service to the guests in the restaurant and buffet area, anticipating and fulfilling their needs.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Must be knowledgeable about all of the menu items and ingredients and be able to describe them to the guests.
Ensures guests are completely satisfied with the food and service and reports to the Assistant Maître d’ any special requests or complaints made by the guests.
Reports for duty at assigned times following his/her supervisor’s instructions according to company policies.
Performs any additional duties required by the Restaurant Manager’s schedule.
Responsible for keeping his/her working section clean and tidy following the United States Public Health rules and regulations at all times.
Must have the physical ability to carry 16 covers (15-20 Kg.; approximately 44 pounds). For female Dining Room Waiters, 12 covers only.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum of three years experience in a food preparation/service position in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred).
Ability to analyze and interpret documents such as recipes and manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: September 30, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Snack Attendant Casual Dining
for CELEBRITY CRUISES!
The Snack Steward provides a friendly and professional service to the guests in the buffet service area.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Will be assigned a station in the buffet restaurant and will be required to promptly replenish the food and beverages in the buffet line.
Reports for duty at assigned times and follows his/her supervisor’s instructions according to the company’s rules and regulations.
Duties include the cleaning of assigned working area following at all times the United States Public Health rules and regulations.
Provides assistance with the transporting of the necessary stock from the main storeroom to the buffet area.
REQUIREMENTS:
Minimum of two years food and beverage experience in an upscale hotel, resort or cruise ship
Knowledge of proper cleaning techniques, requirements and use of equipment.
Minimum 21 years old.
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position
POOL&DECK Supervisor for Carnival Cruise Line!
POOL&DECK Supervisor
- this role will see you working on the front line overseeing our Aquatic Attendant and Open Deck Team to ensure the safety of our guests and that the cleanliness and maintenance standards are met in the pools, water park and all open deck areas.
As a Pool and Deck Supervisor you will spend your time in the Sunshine on the open Decks making sure the areas are clean and safe so our guests can focus on having FUN and a great vacation experience in their home away from home!
You’ll be a highly visible member of the team, and will constantly interact with our guests and helping them with questions. The vacation experience we promise our guests will start with you!
Conditions:
Travel around the World
First joining ticket is provided by company
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
RESPONSIBILITIES:
Supervision of housekeeping operation on open deck areas (verandas, external swimming pools, whirlpool areas etc.) and supervision of team members working on the open decks.
Completion of special tasks as set by the onboard housekeeping management and reporting of problems performing these tasks.
Training and development of team members.
Ensure a safe operation on the open decks and maintain cleanliness of housekeeping cleaning equipment and lockers located in the open deck areas.
Ensure that team members comply with the garbage management program, with particular emphasis on garbage separation.
Report all maintenance issues to Assistant Housekeeping Managers.
Follow USPH procedures as directed in The Vessel Sanitation Manual.
Ensure that all Recreational Water Facilities are in compliance.
Ensure that all regulations and policies are followed by you and crew members according to standards.
Advice Assistant Housekeeping Manager immediately of any safety concerns involving guests and team members.
Adhere to all Carnival Service Values at all times.
Extend appropriate greeting to all guests and crew at every opportunity.
Apply hospitality standards at all times in guest and crew areas.
Follow all safety regulations (boat drills, safe operation of RWF etc.) during the course of duty
Follow all environmental, USPH and HESS - MS procedures as applicable for position.
Follow up Time and Attendance policy
REQUIREMENTS:
Min 21 years old
Fluent in conversational & written English, hospitable with a positive attitude
Applicant should be self-motivated with experience in managing small groups of people
Min 1 year background in hotel/resort supervisory role or other similar is preferred
Vocational / Hotel management education preferred but not required
Applicant should be familiar with working in the Housekeeping Industry having an understanding of Standard Operating Procedures of this department able to organize and manage a small team of 15 to 20 employees
Computer skills are required (MS office) for the job
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: August 28, 2023
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Specialty Restaurant Server
for Carnival Cruise Line!
The
Specialty Restaurant Server
is a key player in delivering a memorable dining experience at esteemed steakhouse. This role emphasizes exceptional guest service, focusing on attentiveness, professionalism, and an in-depth understanding of our culinary offerings.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Embrace the company's hospitality standard, including greeting guests and co-workers, smiling, making eye contact, and using names.
Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
Escort guests to their tables, present menus, and explain daily specials and unique steak cuts.
Maintain a clean and organized service area, ensuring all necessary utensils, glassware, and linens are available and in pristine condition.
Assist in setting up and resetting tables in accordance with steakhouse standards, ensuring a polished and inviting dining environment.
Take accurate guest orders, answer questions about the menu, and offer recommendations, including beverage pairings.
Deliver food and beverages promptly, ensuring each dish is served at the optimal temperature and meeting any specific dietary requirements.
Address special guest requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
Promote and upsell additional menu items to enhance the dining experience.
Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-oriented approach.
Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
To ensure that the stations are set up in a correct manner with the required mise en place, that all electrical fittings (e.g., coffee machine) are switched on and functioning properly.
To ensure that your assigned side duty is completed before and after dinner service as specified.
To handle with extreme care all equipment whilst transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control.
Requirements:
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
Passionate about people and able to handle guest complaints with a smile!
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position SPECIALTY RESTAURANT MANAGER
for Carnival Cruise Line!
The
Specialty Restaurant Manager
is responsible for the overall running of a Specialty Restaurant. To oversee the Food and Beverage service activities in the Restaurant and to ensure the guests satisfaction during dinner.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To greet and seat all guests as they enter the Restaurant.
To ensure that all tables have been serviced by Servers for food and bar orders.
To ensure that all special requests made by guests are accommodated as far as is possible.
To ensure that all Servers place the food and beverage orders correctly for the galley.
To check with every table whether the food and service was to their satisfaction and take necessary action if needed.
To present and serve occasion cakes.
To have a thorough knowledge of the reservation procedures.
To perform the necessary administrative tasks.
To ensure correct and timely check-in of employees before service commences.
To ensure that all Restaurant Servers follow the “Carnival Look” standards and are properly attired as per company standards.
To ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests’ expectations.
To monitor areas in the restaurant during service ensuring safe working practices are carried out.
To ensure that all accidents/incidents are reported immediately.
The ensure the correct mise-en-place and set-up of the restaurant before service begins.
To check all tables for correct set-up, the furniture and fixtures are in well maintained and the carpet and floors are clean.
To ensure that all side stations are clean and tidy and have been set up correctly.
To check that the right ambience is created by adjusting the lighting and music to the appropriate levels.
To liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables.
To ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained.
To enforce employee discipline in a fair impartial manner where needed.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Mandatory previous ship experience of working on restaurant management position!
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Previous experience with managing employees.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Security Officer
for Carnival Cruise Line!
The Security Officer
role will be a vital piece to overview the vessel security team and to ensure that all aspects of Company’s Occupational Health and Safety (Oh&S) Policy and Procedures are effectively applied during working activities onboard.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 5 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Implementation of the measures as per Ship Security Plan (SSP) and international, national, corporate and company requirements and the orders of the direct superiors
Support the Ship Security Officer (SSO)/Chief Security Officer in delivering of security related familiarization for all crew and for personnel with designated security duties
Performing frequent security assessments, including the revision of the SSP (in liaison with the SSO)
Undertaking regular security inspections of the ship to ensure that appropriate security measures are maintained
Conducting of crime prevention and any crime scene management / investigation on board the ship according to company regulations
Management of the security filing system
Coordination of the Security Team for daily routine operations
Ensuring the proper operation, testing and maintenance of the security equipment
Planning and execution of security drills and security exercises
Point of contact for port security personnel / security authorities, acting as first first responder in case of physical conflicts and leader of the Active Assailant Response Team, in case of threats involving an armed assailant
Responsible for the master key management and responsible for the gangway security setup and ensuring the standard quality of the security screening, both onboard and shore side
Performing body check of persons by using the AMD, HHDM and physical search techniques, responsible for baggage / luggage search / screening at the ships entrances by X-Ray or other means
Keeping up good communication and transparency between TMs onboard the ship
Any additional assignment at discretion of the Captain and/or Chief Security Officer
Requirements:
Minimum of 1 year of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment.
The Security Guard should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection).
The Security Guard must have the ability to operate in a multinational environment.
Organizational skills combined with literacy and basic knowledge of computers is preferred for this position.
Minimum 21 years old.
Good level of English language.
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 30, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.