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Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Staff Brand Designer at Harvey, you are a craft leader. This senior individual contributor brings deep mastery of fundamentals and elevates the work of those around them. You bring precision, restraint, and exceptional taste, with a strong command of typography, hierarchy, proportion, and composition. You operate with a premium, sophisticated aesthetic suited to elite professional audiences in law, tax, and finance. You move fluidly across digital, print, and experiential work, from brand systems and campaigns to websites and executive material, zooming out to shape systems and in to refine details. You work quickly without sacrificing craft, provide clear feedback, mentor designers, and help uphold the integrity of the Harvey brand. WHAT YOU'LL DO - Brand Craft & Systems: Design and evolve the visual language of the Harvey brand across marketing and company touch points while developing scalable systems, templates, and libraries that balance rigor with flexibility - Campaigns & integrated Marketing: Concept and execute creative for global campaigns across digital, out-of-home, print, and experiential - Digital Experience: Design and evolve Harvey’s website and key digital experiences and partner closely with engineering to ensure pixel-level precision in implementation - Events & Experiential: Design environmental graphics, signage, installations, and physical collateral - Strategic Guidance: Provide strong visual direction to junior and mid-level designers, giving clear, thoughtful feedback that improves both the work and the designer - Cross-Functional Collaboration: Partner with Marketing, Product Design, Content, and Leadership WHAT YOU HAVE - 8–10+ years of brand design experience in high-quality, craft-driven environments - A portfolio demonstrating mastery of typography, hierarchy, composition, and art direction - Proven ability to design across web, print, OOH, experiential, presentations, and campaign systems - Experience leading projects from concept through final execution - Strong art direction instincts, including photography, layout, and visual storytelling - High level of proficiency in Figma and Adobe Creative Suite - Ability to work quickly and decisively in fast-paced environments - Comfort navigating ambiguity while maintaining standards BONUS - Experience at a hyper-growth startup - Experience evolving or expanding a brand identity system - Motion design literacy or ability to art direct motion - Experience working with top-tier creative agencies COMPENSATION $180,800 - $248,600 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Staff Brand Designer at Harvey, you are a craft leader. This senior individual contributor brings deep mastery of fundamentals and elevates the work of those around them. You bring precision, restraint, and exceptional taste, with a strong command of typography, hierarchy, proportion, and composition. You operate with a premium, sophisticated aesthetic suited to elite professional audiences in law, tax, and finance. You move fluidly across digital, print, and experiential work, from brand systems and campaigns to websites and executive material, zooming out to shape systems and in to refine details. You work quickly without sacrificing craft, provide clear feedback, mentor designers, and help uphold the integrity of the Harvey brand. WHAT YOU'LL DO - Brand Craft & Systems: Design and evolve the visual language of the Harvey brand across marketing and company touch points while developing scalable systems, templates, and libraries that balance rigor with flexibility - Campaigns & integrated Marketing: Concept and execute creative for global campaigns across digital, out-of-home, print, and experiential - Digital Experience: Design and evolve Harvey’s website and key digital experiences and partner closely with engineering to ensure pixel-level precision in implementation - Events & Experiential: Design environmental graphics, signage, installations, and physical collateral - Strategic Guidance: Provide strong visual direction to junior and mid-level designers, giving clear, thoughtful feedback that improves both the work and the designer - Cross-Functional Collaboration: Partner with Marketing, Product Design, Content, and Leadership WHAT YOU HAVE - 8–10+ years of brand design experience in high-quality, craft-driven environments - A portfolio demonstrating mastery of typography, hierarchy, composition, and art direction - Proven ability to design across web, print, OOH, experiential, presentations, and campaign systems - Experience leading projects from concept through final execution - Strong art direction instincts, including photography, layout, and visual storytelling - High level of proficiency in Figma and Adobe Creative Suite - Ability to work quickly and decisively in fast-paced environments - Comfort navigating ambiguity while maintaining standards BONUS - Experience at a hyper-growth startup - Experience evolving or expanding a brand identity system - Motion design literacy or ability to art direct motion - Experience working with top-tier creative agencies COMPENSATION $180,800 - $248,600 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker Workplace: Hybrid The role / impact Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses. You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation. The team / how they connect You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability. The team is currently working on / Initially, you will focus on - Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#. - Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams. - Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads. - Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges. Where and how you can work This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best. Here are some of the things we are looking for - You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems. - You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS. - Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges. - You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction. - You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes. - You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Remote Workplace: Remote Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. ROLE SUMMARY Gravie is seeking a technically engaged Senior Manager, Engineering to lead two teams, Carrier Integration and Platform Maturity, each staffed by a mix of full-time and contract engineers. Carrier Integration builds and runs integrations with insurance carriers, enrollment platforms, and HRIS/payroll providers, where data correctness directly affects members’ coverage and deductions. You will own outcomes for both teams, in partnership with your Product Management counterparts: what ships and how reliably it runs in production. You will be the face of these teams in cross-team, leadership, partner, and vendor forums, bringing decisions back and raising priorities and risks early. We are at a critical stage of agentic AI adoption. Engineers at Gravie use AI agents to develop specs and plans and execute multi-step engineering work, while owning guardrails, acceptance criteria, and the quality of what ships. This role is central to that shift. You will be an active champion for agentic AI adoption and accountable for how effectively both teams adopt these practices, including helping build the tooling that makes them work. The right fit solves problems creatively, gets directly involved when a team needs it (reviewing merge requests, helping debug production issues, and critically reviewing architecture and designs, though not necessarily writing code), and helps teams see what they’re missing, such as risks, gaps, or better ways of working. They challenge assumptions and improve how work is scoped. This is not a role for someone who only runs the process; we want someone who actively improves how the teams work and what they deliver. KEY RESPONSIBILITIES - Set clear expectations for every team member, including full-time and contract engineers, and manage performance against them, including difficult conversations. - Represent the teams in cross-team and leadership forums (EM/PO syncs, leads syncs, partner and vendor calls, RAID log reviews, Go/No-Go meetings). Bring decisions back to the teams and raise our priorities and risks. - Spot blockers early, work with owners across teams and vendors to resolve them, and escalate when needed. - Keep delivery health visible: maintain accurate Jira status and sprint commitments, send timely stakeholder updates, and flag risk early. - Make sure every epic, incident action item, and production-readiness checklist has a named owner and due date, and drive it to closure. Nothing important sits unassigned. - Own engineering quality for both teams: test strategy, contract tests between services, CI quality gates, and production-readiness reviews before go-live. - Ensure team ceremonies happen and are effective for both teams, including standups, backlog refinement, sprint planning, sprint reviews, and retrospectives, whether you facilitate them yourself or partner with Product and engineering leads to do so. - Evolve how the teams work as AI changes software delivery: research emerging practices, run experiments, and bring the teams along. - Lead a blended team of full-time and contract engineers, managing capacity and alignment to Gravie priorities. - Coach and mentor each direct report through regular 1:1s, a development plan for each person, and timely, candid feedback. - Grow the next generation of leaders by developing engineers into leads and future engineering managers. - Manage vendor partners end to end: SOWs, staffing plans, change orders, performance, and knowledge transfer so Gravie isn’t dependent on any one contractor. - Hire and grow full-time engineers as we move key capabilities from contract to in-house teams. - Partner with Product, Data, Security, and Infrastructure to translate ambiguous business problems into clear, deliverable work. - Partner with Security to make sure the teams handle PHI/PII appropriately and that security findings are owned and fixed. - Own the effective adoption of agentic AI practices across both teams: champion the change, set clear expectations for how agents are used, and measure whether it is improving outcomes. Help engineers raise the bar on problem framing, guardrails, acceptance criteria, and risk identification. - Build and contribute to the tooling, workflows, and shared practices that help teams get better results from AI agents. - Use AI in your own leadership work, such as planning, spotting delivery risk, drafting decision documents, preparing for 1:1s, and reporting, applying the same judgment and review you expect of your teams. - Participate in the on-call rotation for critical production incidents and drive follow-up and post-incident improvements. QUALIFICATIONS - Prior experience managing multiple engineering teams at the same time. - Experience leading teams that blend full-time and contract engineers. - A track record of developing people, including at least one example of someone you grew into a lead or manager. - Experience building and operating integrations with third-party vendors and partner APIs. - Experience building systems that handle PHI/PII in a regulated environment (HIPAA or similar). - Strong communication with senior cross-functional stakeholders, in writing and in live meetings. - Strong command of scrum and kanban and the judgment to know when each fits, plus active curiosity about how AI is changing the way engineering teams plan and deliver. Experience maintaining risk and dependency tracking (e.g. RAID logs). - Comfort with on-call responsibilities and managing critical production incidents. - Practical experience with AI coding agents and agentic development workflows, and a track record of driving AI adoption on a team, including building tooling or practices that others adopted. - Concrete examples of using AI to lead more effectively, beyond driving team adoption. - Technical depth to review merge requests, help debug production issues, critically review architecture and designs, and spot gaps in a test suite. This role does not require writing production code day to day. - A creative approach to problem solving, with the judgment to know when to dig in and when to escalate. A LITTLE MORE ABOUT US: - We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. - We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. - Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average. - Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. BENEFITS Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave. JOB APPLICANTS If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.

Location: San Francisco Workplace: Hybrid Perplexity is hiring sellers fast, and every new seller has to learn a fast-moving product line: Enterprise, Comet, Computer and the API. We're looking for a Sales Onboarding Manager to own how new sellers go from their first day to selling on their own. You'll build the program, keep it current, run it, and certify that each seller is ready before they sell independently. This is a high-ownership, highly visible role on a small Sales Enablement team. You'll partner with the Sales Enablement Lead and work closely with sales leaders, frontline managers, Product, Product Marketing, Solutions and Revenue Operations. Your goal is a robust, relevant, progressive and measurable ramp that gets faster as we scale. ABOUT THE ROLE The Sales Onboarding Manager owns the onboarding experience for Enterprise and Commercial Account Executives (AEs) and Business Development Representatives (BDRs), from Day 1 through field certification. You'll design the curriculum, keep it up to date as the product changes, lead the sessions yourself, manage the logistics of placing each cohort into the right sessions, and run the certifications that decide when a new hire is ready. Company-wide new-hire orientation is owned by a separate onboarding role. Ongoing training for ramped sellers is owned by Sales Enablement. You'll partner with both so new sellers move smoothly from orientation into their sales ramp and then into working independently with ongoing training from Enablement. RESPONSIBILITIES - Own the sales onboarding program. Co-design and run role-based ramps for BDRs and for Enterprise and Commercial AEs, including learning objectives, milestones and time-to-productivity targets for each stage. Where BDRs and AEs need the same foundations, they learn them together. Where the jobs differ, each gets its own track. - Build the BDR ramp. Teach new BDRs prospecting and outbound: ideal customer profile and persona research, account and territory rules, multi-channel sequences, cold calling, cold email, qualification, and clean handoffs to AEs. Get BDRs productive in the prospecting stack, including Salesforce, Apollo and the dialer. - Build and maintain content. Create and update modules, playbooks, talk tracks, demo guides, knowledge checks and self-paced content. Update materials as products, pricing, positioning and process change, and retire anything out of date. - Facilitate live sessions. Lead engaging, interactive sessions (virtual and in person) on Perplexity's products, sales process, customer personas, discovery, demos, objection handling and tools. Bring in subject-matter experts from Product, Product Marketing, Solutions and top sellers. - Run cohort logistics. Work with Recruiting and sales leaders to track incoming hires, assign each one to the right sessions for their role, segment and start date, and manage calendars, attendance, make-ups and pre-work. - Certify field readiness. Design and run role-specific certifications using clear rubrics. For BDRs, that means cold-call, email and qualification certifications. For AEs, it means pitch, discovery and demo certifications. Both roles also certify on tools. Calibrate scoring with BDR and sales managers, give actionable feedback, and decide when a new hire is ready to sell on their own. - Partner with frontline managers. Give managers visibility into each new hire's progress, flag risks early, and equip managers to reinforce onboarding through coaching and call reviews. - Measure and improve. Track completion, certification pass rates and ramp attainment. For BDRs, also track activity, meetings booked and accepted, and pipeline sourced. For AEs, also track time to first meeting, pipeline and closed business. Use the data and new-hire feedback to improve the program each cohort. - Scale with leverage. Use AI tools, including Perplexity's own products, to build content faster, personalize learning paths and automate repetitive logistics so the program keeps up with hiring. WHAT WE'RE LOOKING FOR The best candidates are strong facilitators who also design programs and run operations well. You can command a room, build a curriculum from a blank page, and keep a complicated cohort calendar running smoothly. You hold a high bar for readiness and know how to tell a manager when a seller isn't there yet. Must-haves - 2–4 years in sales enablement, sales onboarding or sales training, ideally at a high-growth B2B SaaS or AI company. Experience carrying a quota or managing sellers is a strong plus. - A track record of designing and running a sales onboarding or ramp program end to end, with measurable impact on ramp time or productivity. - Excellent live facilitation, virtual and in person, with sellers at different experience levels, from early-career BDRs to seasoned AEs. - Experience designing and running certifications or skills assessments (such as cold-call, pitch, discovery or demo) using rubrics that sales managers trust. - Strong program management and operational rigor. You can run several overlapping cohorts, schedules and stakeholders without dropping details. - Working knowledge of modern sales methods (such as MEDDICC, Command of the Message or similar), outbound prospecting and the full sales cycle from first touch to close. - Comfort learning technical products quickly and explaining them clearly. You can learn an AI product well enough to teach and demo it. - Fluency with the sales tech stack, such as Salesforce, a conversation-intelligence tool and an LMS or content-management platform. - High ownership and comfort with ambiguity in a fast-moving environment where the product changes weekly. Nice to have - Experience onboarding sellers for AI, developer or other technically complex products. - Background in instructional design or adult learning. - Previous experience as a BDR/SDR or as a BDR/SDR manager. - Experience building onboarding for both Enterprise and Commercial/velocity sales motions, or for Customer Success roles. - Experience standing up enablement tooling (LMS, content hub, call library) or reporting on ramp metrics. - Experience using AI to build content or automate enablement operations

Location: San Francisco Workplace: Hybrid Perplexity is hiring sellers fast, and every new seller has to learn a fast-moving product line: Enterprise, Comet, Computer and the API. We're looking for a Sales Onboarding Manager to own how new sellers go from their first day to selling on their own. You'll build the program, keep it current, run it, and certify that each seller is ready before they sell independently. This is a high-ownership, highly visible role on a small Sales Enablement team. You'll partner with the Sales Enablement Lead and work closely with sales leaders, frontline managers, Product, Product Marketing, Solutions and Revenue Operations. Your goal is a robust, relevant, progressive and measurable ramp that gets faster as we scale. ABOUT THE ROLE The Sales Onboarding Manager owns the onboarding experience for Enterprise and Commercial Account Executives (AEs) and Business Development Representatives (BDRs), from Day 1 through field certification. You'll design the curriculum, keep it up to date as the product changes, lead the sessions yourself, manage the logistics of placing each cohort into the right sessions, and run the certifications that decide when a new hire is ready. Company-wide new-hire orientation is owned by a separate onboarding role. Ongoing training for ramped sellers is owned by Sales Enablement. You'll partner with both so new sellers move smoothly from orientation into their sales ramp and then into working independently with ongoing training from Enablement. RESPONSIBILITIES - Own the sales onboarding program. Co-design and run role-based ramps for BDRs and for Enterprise and Commercial AEs, including learning objectives, milestones and time-to-productivity targets for each stage. Where BDRs and AEs need the same foundations, they learn them together. Where the jobs differ, each gets its own track. - Build the BDR ramp. Teach new BDRs prospecting and outbound: ideal customer profile and persona research, account and territory rules, multi-channel sequences, cold calling, cold email, qualification, and clean handoffs to AEs. Get BDRs productive in the prospecting stack, including Salesforce, Apollo and the dialer. - Build and maintain content. Create and update modules, playbooks, talk tracks, demo guides, knowledge checks and self-paced content. Update materials as products, pricing, positioning and process change, and retire anything out of date. - Facilitate live sessions. Lead engaging, interactive sessions (virtual and in person) on Perplexity's products, sales process, customer personas, discovery, demos, objection handling and tools. Bring in subject-matter experts from Product, Product Marketing, Solutions and top sellers. - Run cohort logistics. Work with Recruiting and sales leaders to track incoming hires, assign each one to the right sessions for their role, segment and start date, and manage calendars, attendance, make-ups and pre-work. - Certify field readiness. Design and run role-specific certifications using clear rubrics. For BDRs, that means cold-call, email and qualification certifications. For AEs, it means pitch, discovery and demo certifications. Both roles also certify on tools. Calibrate scoring with BDR and sales managers, give actionable feedback, and decide when a new hire is ready to sell on their own. - Partner with frontline managers. Give managers visibility into each new hire's progress, flag risks early, and equip managers to reinforce onboarding through coaching and call reviews. - Measure and improve. Track completion, certification pass rates and ramp attainment. For BDRs, also track activity, meetings booked and accepted, and pipeline sourced. For AEs, also track time to first meeting, pipeline and closed business. Use the data and new-hire feedback to improve the program each cohort. - Scale with leverage. Use AI tools, including Perplexity's own products, to build content faster, personalize learning paths and automate repetitive logistics so the program keeps up with hiring. WHAT WE'RE LOOKING FOR The best candidates are strong facilitators who also design programs and run operations well. You can command a room, build a curriculum from a blank page, and keep a complicated cohort calendar running smoothly. You hold a high bar for readiness and know how to tell a manager when a seller isn't there yet. Must-haves - 2–4 years in sales enablement, sales onboarding or sales training, ideally at a high-growth B2B SaaS or AI company. Experience carrying a quota or managing sellers is a strong plus. - A track record of designing and running a sales onboarding or ramp program end to end, with measurable impact on ramp time or productivity. - Excellent live facilitation, virtual and in person, with sellers at different experience levels, from early-career BDRs to seasoned AEs. - Experience designing and running certifications or skills assessments (such as cold-call, pitch, discovery or demo) using rubrics that sales managers trust. - Strong program management and operational rigor. You can run several overlapping cohorts, schedules and stakeholders without dropping details. - Working knowledge of modern sales methods (such as MEDDICC, Command of the Message or similar), outbound prospecting and the full sales cycle from first touch to close. - Comfort learning technical products quickly and explaining them clearly. You can learn an AI product well enough to teach and demo it. - Fluency with the sales tech stack, such as Salesforce, a conversation-intelligence tool and an LMS or content-management platform. - High ownership and comfort with ambiguity in a fast-moving environment where the product changes weekly. Nice to have - Experience onboarding sellers for AI, developer or other technically complex products. - Background in instructional design or adult learning. - Previous experience as a BDR/SDR or as a BDR/SDR manager. - Experience building onboarding for both Enterprise and Commercial/velocity sales motions, or for Customer Success roles. - Experience standing up enablement tooling (LMS, content hub, call library) or reporting on ramp metrics. - Experience using AI to build content or automate enablement operations

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Senior Engineer on the Life Sciences team, you'll build biology software that our own scientists and the wider research community can depend on, and you'll be one of the main people representing that work to computational biologists outside Anthropic. The Life Sciences team works to accelerate progress in biology with AI, combining frontier models with hands-on computational and experimental research. We want the tools, pipelines, datasets, and benchmarks we build in genomics and structural biology to be useful beyond our own projects, so we plan to release them to the community. Computational biology has a long tradition of open, shared software, and we want to contribute to it well. Every release should be something a researcher can install, run on their own data, and trust: correct on real inputs, validated against reference data and established methods, documented, versioned, and maintained after launch. You'll own that standard. You'll write a large share of the code yourself, decide when something is ready to ship, and stay with it once people start using it. You'll also be an active member of the biology software community: maintaining public repositories, answering issues, speaking at conferences and workshops, and bringing what you hear from researchers back into what we build next. We use Claude and AI coding agents heavily to build software, and we expect you to do the same across design, implementation, testing, and review. Code written by an agent is held to the same standard as code written by hand: you should understand it, test it, and measure its performance before it ships. We're looking for someone with deep software engineering experience who already works this way. The shape of the role is flexible. You might spend most of your time as an individual contributor, or you might lead a small group of engineers and scientists while continuing to contribute directly. Your focus can be genomics, structural biology, or both. Experience in other areas of computational biology is welcome, and we expect the work to range more widely over time. What matters most is a record of biology software that other people have adopted and relied on. This is a chance to shape how AI is put to work in biological research, on problems that matter for human health and scientific understanding. If building software that scientists trust is the work you want to do, we want to hear from you. Key responsibilities Design, build, and maintain biology software in genomics and structural biology (libraries, command-line tools, pipelines, datasets, and benchmarks) for use by researchers and AI agents, inside Anthropic and externally Own the path from research code to public release, including testing, validation against reference data and established tools, benchmarking, documentation, and packaging, and make the call on when something is ready to ship Maintain what we release: triage issues, review outside contributions, and manage breaking changes Represent the team in the biology community through conferences, workshops, tutorials, and direct work with researchers and maintainers, and turn what you learn about their needs into priorities for the team Partner with the team's computational and experimental scientists to turn research code into well-tested, reusable software Lead the technical direction of the projects you own through design review, code review, and mentoring, and, depending on your interests and the team's needs, lead a small team Build with Claude and AI coding agents as your default way of working, hold agent-written code to the same standard as your own, and set the team's practices for reviewing and validating it Minimum qualifications Have built, released, and maintained biology software that researchers outside your own group use, with evidence of adoption you can point to (for example public repositories, package downloads, citations, or use in other groups' pipelines) Have deep working expertise in genomics or structural biology, including the data types, file formats, standard tools, and common failure modes of at least one of these fields Are proficient in Python and comfortable working with large datasets in Linux and cloud or cluster computing environments Practice rigorous testing and release engineering: unit and integration tests, continuous integration, validation against reference data, packaging, and versioning Use AI coding tools as a central part of how you build software, and can show how you verify the correctness and performance of code you did not write by hand Have led a technical project with multiple contributors, setting direction and reviewing others' work while continuing to write code yourself Can explain technical work clearly to both biologists and engineers, in writing (documentation, tutorials) and in person (talks, workshops) Preferred qualifications Depth in both genomics and structural biology A record as the creator or a core maintainer of a widely used open-source tool in computational biology Experience managing or formally leading a team of engineers or scientists A graduate degree in computational biology, bioinformatics, computer science, or a related field, or equivalent experience Proficiency in a systems language such as Rust, C++, or C, and experience with performance work on large biological datasets Experience building software in other areas of computational biology, such as phylogenetics, proteomics, cheminformatics, or high-throughput screen analysis Experience shipping software built largely with AI coding agents, building agentic systems on large language models, or training machine learning models on biological sequence or structure data The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco; New York City Workplace: Hybrid As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales. This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale. Responsibilities - Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales - Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers - Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise - Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations - Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption - Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion - Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts - Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce - Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion - Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance - Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress - Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution You may be a good fit if - You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies - You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs - You’ve owned GRR and NRR targets and can show how your team moved them - You’ve built or rebuilt a CS function during rapid growth, not only run an established one - You’ve run both high-touch and scaled or digital coverage models and know when each one fits - You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes - You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products - You have strong command of Salesforce, forecasting, and customer health tooling - You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders - You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations - You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters

Location: San Francisco; New York City Workplace: Hybrid As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales. This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale. Responsibilities - Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales - Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers - Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise - Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations - Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption - Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion - Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts - Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce - Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion - Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance - Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress - Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution You may be a good fit if - You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies - You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs - You’ve owned GRR and NRR targets and can show how your team moved them - You’ve built or rebuilt a CS function during rapid growth, not only run an established one - You’ve run both high-touch and scaled or digital coverage models and know when each one fits - You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes - You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products - You have strong command of Salesforce, forecasting, and customer health tooling - You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders - You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations - You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters

Location: Strava New York Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. ABOUT THE ROLE The Director of Brand Communications is a critical leadership role on the communications team that will help continue to drive strong momentum and expand brand and product awareness by reaching new audiences in the Americas. The ideal candidate will lead and execute our consumer communications strategy in collaboration with internal and external agency partners. Reporting to the VP of Communications & Social Impact, this leader will be part of the communications leadership team and responsible for positioning Strava at the intersection of culture, society and sport through earned media in North and South America. We follow a flexible hybrid model that translates to more than half of your time on-site in our NYC, NY office — three days per week. WHAT YOU’LL DO - Develop a measurable consumer strategy across national and local markets and execute campaigns that consistently position Strava as the subscription at the center of connected fitness. - Collaborate with marketing and content teams to identify high-value spokespeople and influencers who can be utilized across a variety of channels, including earned media, social media, events, and partnerships. - Identify important company milestones, shaping storytelling and news moments around partnerships, campaigns, cultural moments, seasonal activity - Have a strong command of data and how it can be used to uncover trends and build newsworthy PR moments that deliver on strategy. - Build and support a team culture that encourages autonomy and discipline when supporting the corporate mission. - Exercise judgment to prioritize media opportunities, and prepare talking points, speeches, presentations, and other supporting material as needed - Manage PR agency resources across North and South America in the U.S. - Prepare and media train company spokespeople for interviews and speaking engagements. - Have a journalistic curiosity and a desire to always dig deeper for a story. WHAT YOU’LL BRING TO THE TEAM - At least 10+ years of communications experience; combination of agency and in-house experience strongly desired. - Exceptional media relations skills, with a proven track record of strategically and proactively securing placements and a network of contacts that you have strong relationships with. - Superior verbal communication and writing skills. - Outstanding project management skills, including the ability to meet deadlines and balance multiple priorities. - Proven problem-solving skills and the ability to make quick and sound decisions under tight timelines in important situations. - An ability to independently structure and manage priorities for yourself and your team members. For information on benefits, please click here. https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week. Schedule: This is a full-time role on a Tuesday-Saturday or Sunday-Thursday rotation with a firm start time of 11:00 AM Central Time to align with our global operations. About the Department Cloudflare’s Customer Support team helps customers resolve complex technical problems and build a better Internet. Within Developer Platform, we work with individual developers, startups, and enterprise engineering teams building production applications on Cloudflare. We bring together technical investigation, thoughtful customer communication, and close collaboration with Product and Engineering to resolve issues and improve the developer experience. About the role As a Technical Support Engineer on our Developer Platform team, you’ll help developers build and run applications on Cloudflare Workers, Workers AI, Durable Objects, R2, D1, Workflows, Pages, Queues, and Workers KV. You’ll investigate platform behavior, replicate reported issues in a test account, guide customers on enabling logs and tracing, and turn findings into clear, practical guidance. You’ll also improve the scripts, documentation, and AI-assisted workflows that help the team solve problems consistently. This role combines hands-on troubleshooting, customer communication, and ownership across a rapidly evolving platform. Responsibilities Own technical support cases from initial investigation through resolution via email, chat, and phone, providing clear next steps, timely follow-up, and empathetic communication. Troubleshoot builds and deployments, runtime errors, resource limits, routing, and bindings to storage, databases, and external APIs. Replicate reported behavior in a sandbox environment, analyze platform logs and request telemetry, and guide customers on enabling observability and tracing to isolate root causes. Partner with Engineering on escalations with clear customer impact, reproduction steps, and diagnostic evidence, keeping customers informed through resolution. Define and update runbooks, AI skills, conversational journeys, and documentation to ensure automated workflows and customer guidance remain accurate and up to date. Use and improve diagnostic scripts, tools, and test examples that help customers and teammates troubleshoot faster. Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents. Collaborate with teammates, Product, and Engineering to report reproducible bugs, validate fixes, and improve product reliability and support workflows. Desirable Skills, Knowledge, and Experience 3-5 years of experience in technical customer support, developer support, or a similar role troubleshooting web applications, cloud services, or APIs. Ability to write or modify small scripts in JavaScript, Python, Bash, or a similar language to reproduce issues and inspect API behavior. Excellent written and verbal communication: explain complex findings clearly, ask focused questions, set realistic expectations, and guide customers with different levels of technical expertise. A structured troubleshooting approach: isolate variables, compare environments, and interpret logs, stack traces, and error messages to pinpoint root causes. Strong understanding of HTTP(S), DNS, SSL/TLS, caching, and how web requests flow between clients, edge networks, and origin servers. Familiarity with REST APIs, JSON, authentication headers, and basic SQL queries when investigating application or data issues. Experience supporting or deploying cloud-hosted web applications, including environment configuration, build logs, and runtime errors. Comfort working in Linux or Unix-like environments with command-line tools such as curl, dig, openssl, and Git, as well as browser developer tools. Curiosity, independent learning, and sound judgment when prioritizing cases, collaborating with teammates, and verifying outputs from AI tools and documentation. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote - US Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com . Bugcrowd is looking for a motivated Customer Support Engineer I to join our growing Bugcrowd Support team. In this role, you will be an initial point of contact for both Customers and Researchers for all questions and issues regarding interactions and usage of the Bugcrowd Security Knowledge Platform. The ideal candidate is a quick and eager learner, a diligent professional, and an effective communicator, focused on developing cross-functional relationships. Essential Duties and Responsibilities Initial Technical Support: Serve as the first point of contact for customer and researcher issues across tickets, email, and video channels, resolving standard L0–L2 technical questions. Knowledge & Documentation: Identify and apply established workarounds for common issues while documenting repeatable solutions in the Knowledge Base. Workflow Optimization: Assist in refining internal operational workflows and documentation to increase resolution efficiency. Guided Professional Growth: Work under the regular guidance of senior team members, proactively seeking feedback and coaching to develop technical skills and independence. Education, Experience, Knowledge, Skills, and Abilities Experience: 0–2 years of experience in a technical support, customer-facing, or technology-adjacent environment. Technical Foundations: Familiarity with command-line tools (e.g., Bash, SSH, grep) and foundational exposure to integrations such as Jira, SAML, APIs, or SSO/2FA. Communication Skills: Strong written and verbal communication abilities with a focus on clear, professional documentation. Problem-Solving Mindset: A solutions-oriented approach with strong time management, composure under pressure, and a high sense of urgency. Preferred Experience Security Interest: Demonstrated interest in cybersecurity concepts, vulnerability types, or ethical hacking. Working Conditions & Physical Requirements The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Sitting and / or standing - Must be able to remain in a stationary position 50% of the time Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day. Environment - remote, work-from-home 100% of the time. Pay Range Disclosure The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the position is: $59,520 - $74,400. This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy . Equal Employment Opportunity: Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com. Apply at: https://www.bugcrowd.com/about/careers/

Location: Europe; Canada Workplace: hybrid ABOUT YOU We are looking for a Senior QA Engineer who has tested real on-chain products — the contracts and the transactions, not only the web app in front of them. You will own quality for Xsolla's smart wallet on Xsolla ZK, our Ethereum-compatible ZK rollup: the wallet players use to hold, receive and send tokens and in-game items, signing in with the account they already have. The work runs on both sides of the chain. On the backend, you will confirm that a wallet address pre-computed from a salt is the address that actually gets deployed. On the frontend, you will follow a signed operation from the client's RPC call through the bundler to finality, and prove it landed, failed or reverted the way it should. You will fork the chain to test against real state, deploy and call contracts from the command line, and turn what you learn into automated suites. You will work in a small, senior engineering team alongside an external wallet-infrastructure partner. You can tell a defect in our code from one in a partner SDK or in the chain itself — and you bring the evidence to show which. AI coding tools are part of how you work every day, and you set them up so the rest of the team gets the same leverage. ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA studios, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in a strong belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as a merchant of record and has helped more than 1,500 game developers reach more players and grow their businesses worldwide. With more paths to profit and ways to win, developers have everything they need to enjoy the game. For more information, visit xsolla.com . WHAT YOU WILL WORK ON A consumer smart wallet built on account abstraction, so players can own and use digital items without managing keys or gas themselves. Integrations with an external wallet-infrastructure partner and with Xsolla's existing player products. Taking the wallet from testnet to a production launch on an Ethereum-compatible Layer 2. RESPONSIBILITIES Own the end-to-end test strategy for the wallet: sign-in, wallet creation, asset display, send and receive, and transaction confirmation on Xsolla ZK . Test account-abstraction flows: UserOperation construction and validation, bundler submission, EntryPoint execution, paymaster-sponsored gas, and session-key and signer behaviour. Test signing end to end: personal_sign and EIP-712 typed-data requests through the EIP-1193 provider, and signature validation by the wallet contract (ERC-1271), including before the wallet is deployed. Verify counterfactual deployment: that the address derived with CREATE2 from the factory, salt and init code matches the deployed wallet contract, on a forked or local chain, before it reaches mainnet. Deploy, call and inspect smart contracts from the command line to set up test state and reproduce defects. Use chain-forking and simulation tools to test against real network state without real funds, and trace failed transactions to their root cause. Validate the full transaction lifecycle — broadcast, inclusion, reorgs and finality — and its failure paths: reverts, failed UserOperations, insufficient balance, expired session keys, ownership changing mid-flight, and bundler errors. Reconcile what players see with on-chain state: indexer balances and NFT ownership against contract state, including when the indexer lags or diverges, and the account-to-wallet records behind Xsolla ID. Test transfers and approvals across ERC-20, ERC-721 and ERC-1155, including partial ERC-1155 quantities and safe transfers into contract wallets. Write acceptance tests for a partner's wallet SDK and contracts, and report integration defects with the evidence needed to route them to the right owner. Build and maintain automation: Playwright for wallet UI flows, and scripted on-chain checks in TypeScript that run in CI. Set up and maintain AI tooling in the test repositories (Claude Code, Codex, Cursor: rules, context, harness) so QA and engineers use it effectively. Plan and run testnet-to-mainnet release validation, including contract deployment verification and post-deploy smoke checks. Work with security on signing, key handling and key-export flows, and test for signature replay, typed-data phishing and token approval abuse. Mentor QA engineers who are new to Web3, and raise on-chain testing practice across teams. QUALIFICATIONS Required experience Bachelor's degree in Computer Science, Software Engineering, Information Systems or a related field (or international equivalent). 6+ years in software testing or quality engineering, including 2+ years of hands-on testing on EVM -based products. Web3 libraries and tooling Hands-on work with viem and wagmi (ethers.js also counts): reading contract state, sending transactions, and decoding events and revert errors from test code. Deploying and interacting with smart contracts from the command line with Foundry (forge, cast, anvil) or Hardhat; able to read Solidity well enough to know what a contract is meant to do. Chain forking and simulation with Anvil, Tenderly or similar tools, and tracing a failed transaction from a block explorer or transaction trace down to its revert reason. On-chain fundamentals A working model of Ethereum transactions: nonces, gas, receipts, events and logs, reverts, reorgs and finality — including the gap between a sequencer confirmation and L1 finality on a rollup — and how indexers can lag or diverge from chain state. Token standards: ERC-20, ERC-721 and ERC-1155 mechanics, including approvals and the safe-transfer callbacks a contract wallet must implement to receive NFTs. How wallet signers work: EOAs, embedded wallets and smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; signature validation for contract accounts (ERC-1271). Practical understanding of account abstraction (ERC-4337): UserOperations, bundlers, the EntryPoint, paymasters, counterfactual deployment and CREATE2 address derivation, and session keys. Wallet security basics: signature replay and cross-chain replay, phishing via typed-data signing, and token approval abuse — and how to design test cases that catch them. Testing and automation Test automation in TypeScript or JavaScript, and UI automation with Playwright or a similar framework. API testing over REST and JSON- RPC , including bundler methods (eth_sendUserOperation, eth_estimateUserOperationGas, eth_getUserOperationReceipt), and basic SQL. Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for test design, automation and review — generating test cases from specs, analysing logs and transaction traces — including configuring them for a repository. Ways of working Able to run complex, high-impact testing with minimal supervision and wide latitude for independent judgment. Excellent written and spoken English, and proven collaboration in cross-functional teams across time zones. Preferred Experience on a wallet, decentralized exchange or NFT marketplace. ZK Stack and zk -rollups: native account abstraction and paymaster flows on zkSync-family chains, and how finality, gas and EVM compatibility differ from Ethereum mainnet. Embedded, MPC or white-label wallet SDK integrations. EIP-7702 delegation, and ERC-6492 signature validation for accounts that are not yet deployed. Writing on-chain tests in Foundry, including fuzz and invariant tests; familiarity with OpenZeppelin contracts and the ERC-4337 reference implementation. Consumer-scale or gaming products. Reading Go. Load and performance testing of high-volume transaction flows, for example with k6. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO , and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. CRIMINAL HISTORY CONSIDERATION For the Senior QA Engineer, Web3 (Smart Wallets), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. At DoorDash, there are three audiences that are at the core of every decision we make - our Consumers, Merchants, and Couriers. The Research team has a direct link to uncover the unmet needs and pain points of each of these audiences. We bring their voices into the business in order to help set the strategic vision for all of DoorDash’s current and future products. About the Role We’re looking for a Principal Researcher to be a strategic research leader for EMEA, shaping what DoorDash builds next. You’ll combine deep expertise in qualitative and quantitative methods to find the unmet needs, behavioral shifts, and market openings that point to new products and new growth. You’ll work as a peer to senior product, design, engineering, data science, and business leaders, and your work will directly inform roadmaps, investment decisions, and company-level strategy. This role is built for a seasoned researcher who is equally comfortable in a living room interview, a survey dataset, and a leadership review, and who uses AI as a daily tool to move faster and see further, without giving up the judgment that makes research trustworthy. You’ll also raise the bar for the wider research practice by mentoring researchers, sharing methods, and helping the team define what great looks like in an AI-enabled era. What You’ll Be Doing Shape Product Strategy: Translate deep understanding of Consumers, Merchants, and Couriers into a clear point of view on where DoorDash should play and win. You’ll frame the highest-stakes questions, bring evidence to roadmap and investment debates, and influence decisions at the director and executive level. Detect New Opportunities: Proactively identify emerging needs, behavior changes, and white space that point to new products, new verticals, and new growth levers. You’ll size and validate opportunities with a mix of foundational discovery, market and competitive context, and behavioral data, and turn them into concepts teams can act on. Lead Mixed-Methods Research: Design and run rigorous research end to end, choosing the right method for the question: ethnography, in-depth interviews, diary studies, and usability testing alongside surveys, conjoint and MaxDiff, segmentation, experiment design, and behavioral and log analysis. You’ll triangulate across sources so the “what,” the “how much,” and the “why” tell one coherent story. Partner with Data Science and Experimentation: Work closely with data science and analytics to connect qualitative insight to A/B test design, metrics, and product outcomes, and to explain the “why” behind results. You’ll help teams learn from what worked, what didn’t, and what to test next. Apply AI to the Research Craft: Use AI tools and LLMs in your daily workflow for synthesis, analysis, survey and discussion guide design, and scaling qualitative depth, and design human-in-the-loop checks that catch confident but wrong outputs. You’ll help the team identify where AI accelerates research and where it should not be trusted, and contribute to shared prompts, workflows, and standards. You’ll also study how people experience AI-powered features across DoorDash’s products. Influence and Communicate: Tell compelling, decision-ready stories that move partners from insight to action. You’ll adapt depth and format to the moment, from a fast directional read that unblocks a team this week to a foundational body of work that anchors a multi-year strategy, and you’ll follow through to see that findings change what gets built. Lead Through Others: Serve as a thought partner and mentor to researchers across levels, review and elevate research quality, and help partners run good research on their own where that makes sense. You’ll help set the team’s research agenda, methods, and standards, and contribute to hiring and growing the team. Operate Across Brands and Regions: Bring a global lens to your work, partnering across brands, markets, and cultures and adapting approaches to local context so that insights scale beyond a single market. What We’re Looking For 10+ years of experience in user, market, or product research at a technology company (or equivalent depth), with a track record of leading ambiguous, high-visibility work at staff level or above Demonstrated impact on product strategy: examples where your research changed a roadmap, unlocked a new product or line of business, or redirected significant investment Proven ability to detect and shape new product or growth opportunities, from early signal through validated concept Expert command of both qualitative and quantitative methods, including interviews, ethnography, and usability testing as well as survey design, statistical analysis, and experimentation. Working knowledge of SQL, R, or Python for pulling and analyzing your own data is a plus Hands-on experience using AI and LLMs in research (for example, synthesis, analysis, prototyping, or scaling qualitative work), with sound instincts about where they help and where they mislead. Experience researching AI-powered products is a plus Experience in consumer, two-sided or multi-sided marketplace, logistics, commerce, or local services contexts is a plus Exceptional storytelling and executive presence, with the ability to influence senior stakeholders without authority and build trust across product, design, engineering, data science, and business teams A bias for speed and pragmatism: comfortable delivering directional insight quickly while knowing when a decision calls for deeper rigor Experience mentoring or coaching researchers and raising the quality of a research practice Advanced degree in HCI, Psychology, Sociology, Anthropology, Economics, Statistics, Survey Methodology, or a related field preferred, or equivalent practical experience Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, UK About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, UK Available Terms Summer (May - September 2027) About the Role Every product decision we make directly impacts the millions of Internet properties (powering websites, remote teams, APIs, and mobile apps) running on our global network. Cloudflare's network is one of the largest in the world, spanning over 330 cities in more than 125 countries, and operating within 50 milliseconds of 95% of the Internet-connected population globally (for context, the blink of an eye is 300 to 400 milliseconds!). We are passionate about making the Internet more secure, reliable, and faster for everyone. Cloudflare’s Product Management team defines the vision, strategy, and roadmap for the features that power this massive global footprint. Product Managers bridge the gap between user needs, technical feasibility, and business impact by working directly with engineering, design, sales, and marketing to solve complex problems at scale. Whether defining APIs, shaping control plane workflows, or launching new security and performance features, our PMs turn ambitious ideas into intuitive products. The ideal Product Manager Intern is curious, user-focused, and passionate about making the Internet a better place. You won't just shadow team members; you will own product initiatives, gather customer insights, define requirements, and collaborate closely with experienced engineers and designers to ship real features that reach millions of people worldwide. We like to get things done, so we are looking for interns who are proactive, analytical, and eager to drive projects from concept to launch. This is a unique opportunity for aspiring PMs to learn how to manage and scale products at Internet scale. You can check out our internship blogs to learn more about our program and hear directly from our past interns. Responsibilities As a Product Manager Intern, you will be the voice of the user. You will own a project focused on improving our products, enhancing the user experience, and driving the development of key features. Your responsibilities will include: Define the Future: Conduct user research and competitive analysis to understand user needs and market trends. You will identify pain points and uncover opportunities to make our tools best-in-class. Collaborate to Build: Work hand-in-hand with engineering, design, and product leaders to bring your vision to life, ensuring features are built to spec, meet user expectations, and solve hard technical problems at scale. Drive for Impact: Help define success metrics and ensure the features you launch are not only technically sound, but also drive measurable business value and solve real-world problems for our users. Solve Complex Problems: Proactively analyze challenges, balance technical feasibility with user needs, and turn market constraints into opportunities for innovation and growth. Desirable Skills, Knowledge, and Experience: Currently pursuing a degree (Bachelor's or Master's) in Computer Science, Human-Computer Interaction, Business, Engineering, or a related field. A strong passion for technology and a deep empathy for user needs. Technical literacy, with the ability to understand architectural concepts and empathize with developer workflows. Strong analytical, problem-solving, and organizational skills. Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences. A self-starter mindset that thrives in ambiguity and takes initiative. Ability to commit to a full-time (40 hours/week) 12-week internship. In-office expectation of 3–5 days per week in London, UK. Bonus Points: Familiarity with networking, security, or Zero Trust concepts (e.g., TCP/IP, HTTP, DNS). Hands-on experience with developer tools, APIs, or personal projects using Cloudflare products (such as Cloudflare for Students ). Previous experience writing product specifications, building wireframes, or conducting user research. Basic coding ability or familiarity with command-line tools and developer workflows. Please Note: We hire interns on a rolling basis until all roles are filled. We are not considering remote or part-time applicants. This is a full-time (40 hours/week) internship with in-person expectations during standard business hours (typically 9:00 AM – 6:00 PM). You should not be enrolled in conflicting classes during the internship term. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, PT Available Terms Summer (May - September 2027) About the Role Every product decision we make directly impacts the millions of Internet properties (powering websites, remote teams, APIs, and mobile apps) running on our global network. Cloudflare's network is one of the largest in the world, spanning over 330 cities in more than 125 countries, and operating within 50 milliseconds of 95% of the Internet-connected population globally (for context, the blink of an eye is 300 to 400 milliseconds!). We are passionate about making the Internet more secure, reliable, and faster for everyone. Cloudflare’s Product Management team defines the vision, strategy, and roadmap for the features that power this massive global footprint. Product Managers bridge the gap between user needs, technical feasibility, and business impact by working directly with engineering, design, sales, and marketing to solve complex problems at scale. Whether defining APIs, shaping control plane workflows, or launching new security and performance features, our PMs turn ambitious ideas into intuitive products. The ideal Product Manager Intern is curious, user-focused, and passionate about making the Internet a better place. You won't just shadow team members; you will own product initiatives, gather customer insights, define requirements, and collaborate closely with experienced engineers and designers to ship real features that reach millions of people worldwide. We like to get things done, so we are looking for interns who are proactive, analytical, and eager to drive projects from concept to launch. This is a unique opportunity for aspiring PMs to learn how to manage and scale products at Internet scale. You can check out our internship blogs to learn more about our program and hear directly from our past interns. Responsibilities As a Product Manager Intern, you will be the voice of the user. You will own a project focused on improving our products, enhancing the user experience, and driving the development of key features. Your responsibilities will include: Define the Future: Conduct user research and competitive analysis to understand user needs and market trends. You will identify pain points and uncover opportunities to make our tools best-in-class. Collaborate to Build: Work hand-in-hand with engineering, design, and product leaders to bring your vision to life, ensuring features are built to spec, meet user expectations, and solve hard technical problems at scale. Drive for Impact: Help define success metrics and ensure the features you launch are not only technically sound, but also drive measurable business value and solve real-world problems for our users. Solve Complex Problems: Proactively analyze challenges, balance technical feasibility with user needs, and turn market constraints into opportunities for innovation and growth. Desirable Skills, Knowledge, and Experience: Currently pursuing a degree (Bachelor's or Master's) in Computer Science, Human-Computer Interaction, Business, Engineering, or a related field. A strong passion for technology and a deep empathy for user needs. Technical literacy, with the ability to understand architectural concepts and empathize with developer workflows. Strong analytical, problem-solving, and organizational skills. Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences. A self-starter mindset that thrives in ambiguity and takes initiative. Ability to commit to a full-time (40 hours/week) 12-week internship. In-office expectation of 3–5 days per week in Lisbon, PT. Bonus Points: Familiarity with networking, security, or Zero Trust concepts (e.g., TCP/IP, HTTP, DNS). Hands-on experience with developer tools, APIs, or personal projects using Cloudflare products (such as Cloudflare for Students ). Previous experience writing product specifications, building wireframes, or conducting user research. Basic coding ability or familiarity with command-line tools and developer workflows. Compensation: For Portugal based hires: the monthly salary is €2,450. Please Note: We hire interns on a rolling basis until all roles are filled. We are not considering remote or part-time applicants. This is a full-time (40 hours/week) internship with in-person expectations during standard business hours (typically 9:00 AM – 6:00 PM). You should not be enrolled in conflicting classes during the internship term. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX Available Terms Summer (May - September 2027) About the Role Every product decision we make directly impacts the millions of Internet properties (powering websites, remote teams, APIs, and mobile apps) running on our global network. Cloudflare's network is one of the largest in the world, spanning over 330 cities in more than 125 countries, and operating within 50 milliseconds of 95% of the Internet-connected population globally (for context, the blink of an eye is 300 to 400 milliseconds!). We are passionate about making the Internet more secure, reliable, and faster for everyone. Cloudflare’s Product Management team defines the vision, strategy, and roadmap for the features that power this massive global footprint. Product Managers bridge the gap between user needs, technical feasibility, and business impact by working directly with engineering, design, sales, and marketing to solve complex problems at scale. Whether defining APIs, shaping control plane workflows, or launching new security and performance features, our PMs turn ambitious ideas into intuitive products. The ideal Product Manager Intern is curious, user-focused, and passionate about making the Internet a better place. You won't just shadow team members; you will own product initiatives, gather customer insights, define requirements, and collaborate closely with experienced engineers and designers to ship real features that reach millions of people worldwide. We like to get things done, so we are looking for interns who are proactive, analytical, and eager to drive projects from concept to launch. This is a unique opportunity for aspiring PMs to learn how to manage and scale products at Internet scale. You can check out our internship blogs to learn more about our program and hear directly from our past interns. Responsibilities As a Product Manager Intern, you will be the voice of the user. You will own a project focused on improving our products, enhancing the user experience, and driving the development of key features. Your responsibilities will include: Define the Future: Conduct user research and competitive analysis to understand user needs and market trends. You will identify pain points and uncover opportunities to make our tools best-in-class. Collaborate to Build: Work hand-in-hand with engineering, design, and product leaders to bring your vision to life, ensuring features are built to spec, meet user expectations, and solve hard technical problems at scale. Drive for Impact: Help define success metrics and ensure the features you launch are not only technically sound, but also drive measurable business value and solve real-world problems for our users. Solve Complex Problems: Proactively analyze challenges, balance technical feasibility with user needs, and turn market constraints into opportunities for innovation and growth. Desirable Skills, Knowledge, and Experience: Currently pursuing a degree (Bachelor's or Master's) in Computer Science, Human-Computer Interaction, Business, Engineering, or a related field. A strong passion for technology and a deep empathy for user needs. Technical literacy, with the ability to understand architectural concepts and empathize with developer workflows. Strong analytical, problem-solving, and organizational skills. Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences. A self-starter mindset that thrives in ambiguity and takes initiative. Ability to commit to a full-time (40 hours/week) 12-week internship. In-office expectation of 3–5 days per week in Austin, TX. Bonus Points: Familiarity with networking, security, or Zero Trust concepts (e.g., TCP/IP, HTTP, DNS). Hands-on experience with developer tools, APIs, or personal projects using Cloudflare products (such as Cloudflare for Students ). Previous experience writing product specifications, building wireframes, or conducting user research. Basic coding ability or familiarity with command-line tools and developer workflows. Please Note: We hire interns on a rolling basis until all roles are filled. We are not considering remote or part-time applicants. This is a full-time (40 hours/week) internship with in-person expectations during standard business hours (typically 9:00 AM – 6:00 PM). You should not be enrolled in conflicting classes during the internship term. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.