Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software.
Responsibilities
Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
Expand industry knowledge of insurance products through continuous learning and research.
Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
Evaluate potential solutions and make informed tradeoff decisions.
Implement standard and non-standard customer requirements within at least one platform.
Identify and analyze problems while recommending effective solutions.
Manage day-to-day issues and challenges independently with minimal oversight.
Generate innovative ideas by evaluating client requirements and system functionality.
Resolve less complex client issues directly and engage senior team members when appropriate.
Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
Assess customer needs and business situations independently and in collaboration with others.
Develop clear, concise specifications with an appropriate level of detail.
Qualifications
3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
Knowledge of Life or Annuity products and insurance products is required
Industry Certifications and/or licenses is preferred
Understanding of Agile or Waterfall Software Development Life Cycle
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software.
Responsibilities
Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
Expand industry knowledge of insurance products through continuous learning and research.
Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
Evaluate potential solutions and make informed tradeoff decisions.
Implement standard and non-standard customer requirements within at least one platform.
Identify and analyze problems while recommending effective solutions.
Manage day-to-day issues and challenges independently with minimal oversight.
Generate innovative ideas by evaluating client requirements and system functionality.
Resolve less complex client issues directly and engage senior team members when appropriate.
Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
Assess customer needs and business situations independently and in collaboration with others.
Develop clear, concise specifications with an appropriate level of detail.
Qualifications
3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
Knowledge of Life or Annuity products and insurance products is required
Industry Certifications and/or licenses is preferred
Understanding of Agile or Waterfall Software Development Life Cycle
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Kathmandu, Nepal
Workplace: hybrid
This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity.
Key Responsibilities
1. Partnership Development & Onboarding
Find and prospect new fleet partners through outreach, referrals, and research
Support contracting end to end, keeping commercial terms and compliance in line
Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones
2. Strategy Execution & Market Intelligence
Execute the local fleet strategy in line with defined goals
Track market trends and competitor activity, and share insights to sharpen the fleet value proposition
Help identify geographic and category expansion opportunities in your country
3. Ecosystem & Vendor Support
Help build and maintain a network of third-party vendors for fleet partners:
OEMs & dealers: secure vehicle supply and purchase agreements
Banks / leasing companies: help arrange financing for partners
Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners
4. Operational Excellence & Analytics
Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides)
Run regular check-ins with partners to surface bottlenecks and flag improvements
Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments
Skills, Knowledge & Expertise
English: B2 level or higher is a must, since the role involves constant work with HQ
Negotiation: proven experience managing B2B negotiations and contracts - required
Experience: 1–2 years in Business Development or Key Account Management
Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required
Relationship building: strong interpersonal skills; able to influence external stakeholders
Education: Bachelor's degree in Business Administration, Economics or a related field
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Mexico City, Mexico
Workplace: hybrid
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
Key Responsibilities
Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
Enjoy working with numbers and applying a data-driven approach to problem-solving
Have practical work experience with analytical tools such as SQL and Excel
Have experience with hypotheses generation and testing them via MVP solutions
Fluent English speaker and native Spanish speaker.
Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
Ready for business trips in Mexico and abroad
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity.
Key Responsibilities
1. Partnership Development & Onboarding
Find and prospect new fleet partners through outreach, referrals, and research
Support contracting end to end, keeping commercial terms and compliance in line
Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones
2. Strategy Execution & Market Intelligence
Execute the local fleet strategy in line with defined goals
Track market trends and competitor activity, and share insights to sharpen the fleet value proposition
Help identify geographic and category expansion opportunities in your country
3. Ecosystem & Vendor Support
Help build and maintain a network of third-party vendors for fleet partners:
OEMs & dealers: secure vehicle supply and purchase agreements
Banks / leasing companies: help arrange financing for partners
Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners
4. Operational Excellence & Analytics
Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides)
Run regular check-ins with partners to surface bottlenecks and flag improvements
Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments
Skills, Knowledge & Expertise
English: B2 level or higher is a must, since the role involves constant work with HQ
Negotiation: proven experience managing B2B negotiations and contracts - required
Experience: 4-8 years in Business Development or Key Account Management
Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required
Relationship building: strong interpersonal skills; able to influence external stakeholders
Education: Bachelor's degree in Business Administration, Economics or a related field
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Islamabad, Pakistan
Workplace: hybrid
This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity.
Key Responsibilities
1. Partnership Development & Onboarding
Find and prospect new fleet partners through outreach, referrals, and research
Support contracting end to end, keeping commercial terms and compliance in line
Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones
2. Strategy Execution & Market Intelligence
Execute the local fleet strategy in line with defined goals
Track market trends and competitor activity, and share insights to sharpen the fleet value proposition
Help identify geographic and category expansion opportunities in your country
3. Ecosystem & Vendor Support
Help build and maintain a network of third-party vendors for fleet partners:
OEMs & dealers: secure vehicle supply and purchase agreements
Banks / leasing companies: help arrange financing for partners
Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners
4. Operational Excellence & Analytics
Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides)
Run regular check-ins with partners to surface bottlenecks and flag improvements
Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments
Skills, Knowledge & Expertise
English: B2 level or higher is a must, since the role involves constant work with HQ
Negotiation: proven experience managing B2B negotiations and contracts - required
Experience: 4–8 years in Business Development or Key Account Management
Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required
Relationship building: strong interpersonal skills; able to influence external stakeholders
Education: Bachelor's degree in Business Administration, Economics or a related field
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Mexico City, Mexico
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Mexico City, Mexico
Workplace: hybrid
Embark on an exciting journey with us as an
Accountant
to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making.
Key Responsibilities
Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements.
Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements.
Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis.
Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements.
Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger.
Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data.
Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc.
Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements.
Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries.
Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities.
Skills, Knowledge & Expertise
University degree in Accounting, Finance, or a related field.
3–5 years of professional experience in accounting or financial control, ideally within an international company.
Solid understanding of local accounting and tax regulations
(Brazil/Mexico)
and strong knowledge of US GAAP (IFRS is a plus).
Proven experience in general ledger accounting, reconciliations, and financial reporting.
Hands-on experience with expense management tools (experience with Yokoy is a strong advantage).
Practical understanding of tax compliance and cooperation with external tax advisors.
Advanced English (B2 or higher) — confident in written and verbal communication.
Experience with NetSuite is a strong advantage.
Familiarity with AP systems and intercompany processes.
Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently.
Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
We are looking for a Customer Support Specialist to deliver responsive, professional, and high-quality customer support. This role is key in ensuring customer issues are resolved efficiently while providing an excellent service experience across chat, email, and occasional outbound calls.
Key Responsibilities
Handle customer inquiries via live chat and email as primary channels, with occasional outbound calls for follow-ups and verification
Diagnose, troubleshoot, and resolve customer issues accurately and efficiently
Manage returns, exchanges, refunds, and customer complaints in line with company guidelines
Maintain accurate and detailed records of customer interactions in the CRM system
Provide timely updates to customers on case progress and resolution status
Handle complex or unresolved cases by escalating them to the relevant internal teams
Ensure proper escalation of issues for investigation and resolution
Gather and escalate customer feedback to support continuous improvement
Maintain high standards of professionalism, empathy, and service quality in all interactions
Support the achievement of CSAT and other performance KPIs
Able to work on site
Skills, Knowledge and Expertise
Minimum 1 year of experience in Customer Service, Technical Support, or Contact Center environment
Minimum Diploma in any field
Strong typing skills with high accuracy for real-time case handling
Ability to multitask and manage 3 to 5 live chat conversations simultaneously
Comfortable working in a fast-paced environment with frequent updates and changes
Strong communication skills, both written and verbal
Good problem-solving and troubleshooting abilities
Experience using CRM systems or support tools is an advantage
Strong sense of accountability, ownership, and customer focus
Reliable with strong attendance and punctuality record
Flexibility to be assigned to support different regions on an ad hoc basis
Languages: Bahasa( Indonesian), Malay and English are needed.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues.
Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected.
Key Responsibilities
Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs.
Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues.
Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests.
Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards.
Coordinate with local suppliers and service providers to ensure timely delivery of goods and services.
Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions.
Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures.
Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses.
Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments.
Create, organize, update, and archive physical and digital documentation in accordance with internal standards.
Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists.
Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents.
Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates.
Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization.
Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation.
Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary.
Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency.
Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support.
Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams.
Manage snack inventory and replenishment, ensuring availability and appropriate distribution.
Respond to employee requests related to office facilities, equipment, access, and general operational needs.
Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency.
Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives.
Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events.
Support travel and logistics for key operational projects when required.
Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks.
Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations.
Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks.
Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders.
Skills, Knowledge & Expertise
Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders.
Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines.
High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports.
Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace.
Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage.
Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams.
A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements.
A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities.
Ability to handle equipment , company assets and office materials when required.
Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market.
This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month.
Key Responsibilities
Grow your partner portfolio
Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive
Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities
Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early
Manage the commercial relationship
Manage each partner’s incentive programme, making sure rewards follow real performance
Handle contract renewals and negotiate terms when a partnership needs to change
Work with our commercial team on non-standard deals and keep all agreements up to date
Keep operations running smoothly
Partner with our driver operations team to get new drivers onboarded and active fast
Help partners get the most out of our fleet management tools, so they can run their business more independently
Be the go-to person when issues come up
Bring the market to us
Keep a close eye on competitors and what they offer
Share what you learn from the field to help shape our partnership strategy
Skills, Knowledge & Expertise
Required
3+ years in key account management in B2B, mobility, logistics or marketplaces
Track record of growing large accounts in person, with joint business plans and reviews
Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards
Fluent in the local language and good in English
Preferred
Experience with fleet operators, taxi parks, car rental or automotive dealers
Existing network among local fleet owners
Exposure to ride-hailing or other two-sided marketplaces
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Washington, United States
Workplace: remote
We're looking for an experienced Senior SEC Reporting & Technical Accounting Manager to join our Global Financial Reporting team. You will own technical accounting positions on complex, non-routine transactions and help build our SEC-style external reporting, working closely with teams across our global operations. If you love getting technical, take ownership of problems end to end and want to shape reporting at a fast-growing global company, we look forward to your application!
Key Responsibilities
Serve as the subject matter expert on complex transactions, including M&A and business combinations (ASC 805), financing transactions, revenue recognition (ASC 606), impairment, financial instruments and foreign currency matters.
Prepare and review SEC-style financial statements, footnotes and disclosures, and help build the processes behind them to public company standards.
Research, document and conclude on technical accounting matters under US GAAP, drafting clear position memos and related journal entries.
Develop and maintain accounting policies so they are applied consistently across our global entities and stay aligned with new standards and SEC guidance.
Partner with global accounting teams, FP&A, Legal and HR to evaluate the accounting impact of deals, financings, commercial arrangements and new initiatives.
Work closely with external auditors to align on accounting conclusions, support audit reviews and resolve technical issues.
Own issues end to end: solve them independently and bring clear recommendations rather than escalating.
Support internal control design and SOX readiness for technical accounting and reporting processes.
Skills, Knowledge & Expertise
Active CPA license.
8 to 12 years of experience, including Big 4 audit or advisory and technical accounting or SEC reporting for a public filer.
Hands-on US GAAP expertise in M&A, financing transactions and revenue recognition, plus impairment, financial instruments and FX.
Experience at technology or IT companies with revenue between $500M and $2.5B is a strong plus.
NetSuite experience is a plus.
Strong research and memo-writing skills: you drive to conclusions on technical matters and explain them clearly to auditors, management and non-accountants.
Independent problem solver with a strong sense of ownership.
Effective cross-functional partner, comfortable working with global teams across time zones.
Based in the United States, in the Eastern or Central time zone.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location. Country-specific benefits will be added to the offers later.
Location: Mexico City, Mexico
Workplace: hybrid
As our
Regional Operations Supervisor – Vehicle Branding
, you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road.
Key Responsibilities
Regional Campaign Execution:
Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries.
Vendor & Fleet Management:
Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control.
Performance & KPI Tracking:
Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city.
Driver Acquisition & Call Center:
Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding.
Incentives & Payouts:
Structure, verify, and coordinate monthly driver branding incentives and payment distributions.
Budget & Financial Governance:
Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures.
Cross-Functional Alignment:
Work closely with Legal, Procurement, and Finance on contracts, addendums, vendor onboarding, and payment processing.
Reporting & Dashboards:
Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI.
Expansion & Launches:
Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM.
Skills, Knowledge & Expertise
Experience:
3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage
Geographic Scope:
Proven track record working with or managing vendors and teams across LATAM markets.
Financial & Analytical Skills:
Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets.
Vendor Control:
Strong background in contract management, agency coordination, and physical production/wrap execution.
Languages:
Native/Fluent Spanish & Advanced English
Soft Skills:
Outstanding communication, cross-functional project management, problem-solving, and leadership abilities.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Panama
Workplace: onsite
We are looking for a senior Regional Public Policy & Government Affairs Manager to lead inDrive's government relations across Central America and the Caribbean. The role covers 8 markets: Panama, Guatemala, Dominican Republic, Costa Rica, El Salvador, Honduras, Jamaica and Nicaragua.
The role is based in Panama City or Guatemala City. You will represent and advance inDrive's interests with national and local authorities, shape the regulatory environment for technology platforms in the region, and work closely with our regional leadership and external public affairs partners.
Key Responsibilities
Build and maintain strategic relationships with government officials, policymakers, regulators and industry leaders across the 8 markets, with a strong focus on Panama.
Design and lead the regional government relations and public affairs strategy, including objectives, OKRs, roadmaps and action plans for each market.
Proactively shape regulation for ride-hailing and other tech platforms, anticipating regulatory changes and positioning inDrive early rather than only reacting to authorities.
Oversee platform licensing and regulatory compliance across Ride-hailing, Couriers, Intercity, Cargo and other inDrive verticals.
Identify and assess regulatory and political risks and opportunities, and build strategies to address them.
Manage regulatory and political crises with clear action plans to limit business impact.
Build coalitions with businesses, trade associations, NGOs and civil society organizations.
Coordinate and manage external public affairs consultants and agencies in the region.
Strengthen inDrive's brand and visibility with policymakers, think tanks and academic institutions.
Own the regional GR budget.
Advise Growth, Legal, Communications, Finance and Product teams on policy, legislative and reputational matters.
Skills, Knowledge & Expertise
8+ years of experience in government relations, public affairs or public policy, ideally with regional (multi-country) scope in Central America and/or the Caribbean.
Strong, active network with government and regulatory stakeholders in Panama, plus a solid understanding of how policy and regulation work in the other markets of the region.
Private-sector public affairs experience: a proven track record designing and executing public affairs and advocacy strategies, not only ensuring compliance with authorities.
Experience in technology, digital platforms or consumer industries (e.g. FMCG) is highly desirable.
Experience in a tier-one multinational, in-house or as a consultant.
Excellent English and Spanish, written and spoken.
Degree in Law, Economics, Political Science, International Affairs or a related field.
Strong analytical skills, with the ability to translate complex regulation into clear language for different audiences.
Comfortable in challenging or controversial debates, with strong ownership and cross-functional collaboration.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross
Final benefits may vary depending on the location.
Location: Panama
Workplace: hybrid
As a
Cluster Representative,
you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.
Key Responsibilities
Regional Strategy & Growth Execution:
Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics:
Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization:
Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management:
Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development:
Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence:
Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.
Skills, Knowledge & Expertise
Proven Experience:
3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset:
Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership:
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy:
Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility:
Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation.
We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end.
Key Responsibilities
Own the AV data workstream end to end.
Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets
Build the team from zero.
Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth
Management
: Manage ML engineers' charter across the cluster
Set technical direction across disciplines.
Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence
Partner with leaders across the organization.
Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery
Own external partnerships.
Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data
Balance research and delivery.
Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule
Skills, Knowledge and Expertise
10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one
Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls
Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines
Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints
Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level
Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale
Bachelor's degree in Computer Science, Engineering, or a related field
Nice to have:
AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development
Advanced degree (MS or PhD) in ML, robotics, or computer vision
Experience operating in emerging markets, and comfort building where the playbook does not exist yet
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Colorado Springs, Colorado, United States
ГибридKathmandu, Nepal
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УдалённоseniorWashington, United States; Effective cross-functional partner, comfortable working with global teams across time zones; Based in the United States, in the Eastern or Central time zone