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Location: United States What the Role Is As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table. Who You Are Deep eCommerce or retail analytics experience - fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch Proven at balancing people management with hands-on IC work - you can point to analysis you've owned yourself while leading a team, not just work you've coordinated Experienced managing experienced analysts - you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work Confident partnering with VP+ stakeholders - you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives Hands-on with AI-native analytics - you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards Engaged in what we're building - you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation Prioritizes progress over perfection - you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing 8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights. Strong knowledge of data governance, data quality management, and data strategy principles. How You Will Make An Impact Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance Partner directly with senior leaders in each area, with regular exposure to the executive team Define and steward the KPI and reporting standards these functions run on Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits Why This Role You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $228,250 to $273,900 + 20% target bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Canada What the Role Is As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table. Who You Are Deep eCommerce or retail analytics experience - fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch Proven at balancing people management with hands-on IC work - you can point to analysis you've owned yourself while leading a team, not just work you've coordinated Experienced managing experienced analysts - you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work Confident partnering with VP+ stakeholders - you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives Hands-on with AI-native analytics - you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards Engaged in what we're building - you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation Prioritizes progress over perfection - you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing 8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights. Strong knowledge of data governance, data quality management, and data strategy principles. How You Will Make An Impact Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance Partner directly with senior leaders in each area, with regular exposure to the executive team Define and steward the KPI and reporting standards these functions run on Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits Why This Role You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: San Francisco; Austin; Seattle; United States; New York; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role: Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions. In this role, you will: - Own assigned areas, including journal entries and complex balance sheet reconciliations, together with the related internal controls. - Prepare the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements - Analyze fluctuation and variances and explain drivers and methodology to accounting leaders and finance partners - Maintain the chart of accounts, supporting account mapping, entity setup, and system changes - Record and reconcile intercompany transactions, including recharges, loans, and cost allocations - Run monthly intercompany matching and settlement, and resolve differences with counterparties across entities - Support eliminations in consolidation, and foreign currency remeasurement and translation, ensuring NetSuite processes operate correctly - Serve as the operational lead for close activities in Numeric, NetSuite, and related systems, maintain the close calendar and checklist, and flag risks or delays to the accounting leaders early - Partner with technology and systems teams to identify, pilot, and deploy automation and AI-enabled solutions across reconciliations, recurring analyses, exception triage, flux commentary, and evidence gathering. - Implement and maintain robust accounting policies, procedures, systems, and internal controls - Collaborate with cross-functional teams to ensure financial accuracy and support business growth - Leverage technology solutions to enhance accounting efficiency and accuracy You may be a good fit if you: - Have 5+ years of progressive accounting experience, with prior leadership in fast-paced environments - Hands-on experience with month-end close, GL accounting, and account reconciliations, using close management tools such as Numeric - Working knowledge of US GAAP, with experience preparing financial statements and supporting ad-hoc financial reporting requests - Experience with multi-entity accounting, including intercompany reconciliation, eliminations, and foreign currency - Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy - Demonstrate excellence in problem-solving and process improvement methodologies - Show proficiency with financial systems (Netsuite preferred, but not required) - Exhibit strong communication skills and ability to collaborate across departments - Thrive in high-growth, dynamic environments with evolving priorities - Have experience building scalable accounting processes in technology companies FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4). About the job We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services. We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation.  In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you. You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home. Responsibilities In this role, you’ll: Advise account managers, accounting, and management on best practices to handle billing disputes Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes Dig into call and messaging data to identify why bills don’t match or find evidence of fraud Build dashboards that communicate key metrics related to the lifecycle of disputes Read contracts and interpret what should be the invoice versus what it is Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices Partner closely with data analytics, engineering, and accounting to reconcile accounts Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting. Sharp written and verbal communication skills. Experience negotiating disputes constructively with customers or vendors. Experience in collections, dispute resolution, or billing analysis. Experience in project management. Experience wrangling data with Excel / Google Sheets, Looker or SQL. Desired: Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains. Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum. Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files. Experience working with workflow platforms like Airtable or building dashboards. Experience in telecom, technology, or consulting industries. Experience with advanced data analysis like Python or scripting Experience with AI and automation tools to accelerate productivity. Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. 108,720.00 - $ 135,900.00 . Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $ 115,120.00 - $ 143,900.00 . Based in the San Francisco Bay area, California: $ 127,920.00 - $ 159,900.00 . This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until November 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

— Senior уровень: 5+ лет опыта в компаниях с высоким уровнем разработки. — Опыт автоматизации на Python от 3 лет.

Location: Estonia Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Riga, Latvia Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Lithuania Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Ukraine Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Spain Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Poland Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: Cyprus Workplace: fully About the Client Our client provides crypto payment and business wallet services for companies. Its services support payment acceptance, asset management and exchange across international markets. Role Overview Take ownership of varied legal work in a growing payments business. You will help turn regulatory requirements into workable policies, resolve complex partner queries and support expansion across jurisdictions. The role offers autonomy and close collaboration with the Head of Legal. Key Responsibilities Own day-to-day legal work across jurisdictions within your assigned areas, alongside the Head of Legal, who retains overall legal strategy and shareholder communication. Draft, review and negotiate commercial agreements, including redlines from banks, payment partners and service providers. Drive licensing projects across jurisdictions by analysing requirements, building regulatory frameworks and translating them into internal policies. Serve as the first legal contact for banks and partners on matters such as blocked payments. Resolve legal issues and route compliance or financial monitoring matters to the responsible teams. Answer basic AML and financial monitoring questions independently where appropriate. Find practical solutions to non-standard legal and regulatory issues involving fiat payments and virtual assets. Travel regularly within the EU for regulatory inspections, team meetings and offsite events. Requirements Proven in-house legal experience in fintech or payments, preferably in a high-risk segment. Experience supporting licensing processes with regulators in a business operating across several jurisdictions. Working knowledge of fiat payment services regulation and crypto and virtual asset regulation, including the differences between these regimes. Practical knowledge of AML/CTF and financial monitoring, with the ability to distinguish legal questions from compliance matters. Hands-on experience negotiating commercial contracts with banks, payment providers and other counterparties. Native or fluent Russian. Ability to travel regularly within the EU without restrictions. Languages: English , Russian . Key Soft Skills Independence, ownership and accountability. Ability to learn quickly and build context without detailed guidance. Sound judgment and risk-based thinking. A creative, solution-oriented approach to non-standard issues. Attention to detail and consistent quality of work. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Risk Strategy Intern at Ramp, you’ll use data, analytics, and AI to help develop strategies that protect Ramp and our customers while enabling business growth. You’ll have the opportunity to join our Fraud Strategy, Onboarding Risk, or Portfolio Risk teams, gaining hands-on experience solving real business problems. You’ll collaborate with cross-functional partners, analyze data, and help build scalable solutions that improve how Ramp manages risk. This is a 12-week summer internship based in New York City. WHAT YOU’LL DO - Analyze data to identify trends, uncover insights, and recommend improvements to risk strategies - Use SQL and AI tools to investigate business problems and support data-driven decision-making - Help develop and optimize risk policies across fraud prevention, customer onboarding, and portfolio management - Partner with cross-functional teams, including Product, Engineering, and Data Science, to implement solutions - Research emerging risk trends and explore opportunities to improve processes through AI and automation - Present findings and recommendations to stakeholders WHAT YOU NEED - Currently pursuing a B.S. or higher in Computer Science or a related technical field, graduating December 2027 or later, with coursework or project experience in data science, business analytics, machine learning, or AI. - Experience with SQL for data analysis and querying - Hands-on experience using AI/LLMs to solve problems through coursework, internships, or personal projects - Strong analytical and problem-solving skills, with an interest in using data to solve business challenges - Excellent written and verbal communication skills - Curiosity, willingness to learn, and ability to thrive in a fast-paced environment NICE TO HAVES - Experience with Python or other data analysis tools - Previous internship or project experience involving data analysis, modeling, or business strategy - Interest in fintech, fraud prevention, or credit risk management BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Responsibilities: - Develop and maintain iOS functionality for the digital banking SuperApp, including features related to external partner integrations. - Integrate third-party APIs and services into the iOS application. - Implement networking, authentication, data mapping, error handling, and integration-related business logic. - Design and develop maintainable and scalable mobile components following established architecture standards. - Collaborate with backend developers to define and implement API contracts and integration flows. - Write unit and UI tests. - Investigate and resolve functional, performance, and integration issues across different iOS versions and devices. - Work closely with QA, Android, Java, DevOps, and product teams throughout the development lifecycle. Requirements: - Commercial experience in iOS development using Swift for 1.5+ years. - Good knowledge of Swift, UIKit, and SwiftUI. - Experience with fintech, payments, or other financial applications. - Experience integrating mobile applications with REST APIs and third-party services. - Understanding of mobile application architecture (MVVM or similar). - Understanding of asynchronous programming, networking, JSON parsing, and error handling. - Experience with Git and dependency management tools such as SPM and CocoaPods. - Basic understanding of mobile security principles and secure data storage. - Experience writing unit tests and using debugging tools. - English proficiency at Intermediate level or higher.

Location: Vaughan, Canada Workplace: remote Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments. What You Will Be Doing: Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines. Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms. Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman. Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange. Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases. Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences. Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS. Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery. Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems; Apply security practices including OAuth 2.0, secrets management, and encryption. Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation. Provide post implementation escalation support to ensure stability and successful adoption. What You Will Bring to the Role: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered. Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools. Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations. Familiarity with GraphQL APIs and API debugging using Swagger or developer portals. Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling. Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems. Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints. Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments. Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations. Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience. Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates. Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions. Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise. Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States Workplace: remote Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments. What You Will Be Doing: Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines. Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms. Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman. Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange. Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases. Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences. Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS. Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery. Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems; Apply security practices including OAuth 2.0, secrets management, and encryption. Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation. Provide post implementation escalation support to ensure stability and successful adoption. What You Will Bring to the Role: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered. Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools. Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations. Familiarity with GraphQL APIs and API debugging using Swagger or developer portals. Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling. Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems. Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints. Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments. Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations. Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience. Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates. Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions. Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise. Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About The Role: We are seeking someone who loves to be the first point of contact for our customers regarding any issues a customer may have with their account. We take pride in our customer satisfaction and building customer loyalty; this position requires a candidate with the soft skills to be able to effectively and professionally communicate with customers and partners of all levels. Bring your stellar and high-quality service experience to a role where you will work with exemplary professionalism in a fast, friendly and positive manner. As the newest member of our Billing Team, you will be working alongside a small, talented and passionate group. You will be responsible for providing customer service and billing support to our UCaaS SMB customer-base via inbound phone calls, emails, and outbound follow-up. What you will be doing: Answering customer phone calls and email cases in a timely manner, in-line with company and department goals Documenting each customer interaction in our ticketing database (Oracle) Explaining billing processes and procedures Working directly with the customer service team and collaborating with the Technical Support staff, Sales, and members of other departments to ensure a positive customer experience Verifying authorization to release information about accounts Placing credits, refunds, and charges on accounts What you will bring to the role: Associates Degree in related field, Bachelor’s Degree Preferred Minimum 2 years’ experience in Customer Service, Billing or Call Center environment Billing support experience is highly preferred, including in-depth research, credit, refund, and payment-processing Excellent data entry, proofreading, organizational, phone and communications skills Ability to meet and/or exceed call center metrics (AHT, ASA, CSAT, FCR, etc.) Must work well in team atmosphere and have excellent oral and written communication skills Must have strong attention to detail, and the ability to deliver in a fast-paced environment Telecom, VoIP, Networking, or Communications experience preferred Must have exceptional organizational, critical thinking, and analytical skills Strong computer skills required, with demonstrated competency in Windows, Internet, PC support, and MS Office, proficient in Excel, and the ability to type 35wpm Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Transport Back Office Specialist Employment Type: Full-Time Experience: 2+ Years Required About the Role The Transport Back Office Specialist provides essential administrative and operational support to the transport team. The role is centred around processing invoices from carriers and vendors, managing their approval flow in ZIP, maintaining shipment and financial documentation, and keeping shipment statuses up to date in relevant systems. The specialist is expected to be organized, detail-oriented, and proactive in following up on outstanding items to ensure nothing falls through the cracks. Key Responsibilities Invoice Processing & Payment Follow-Up • Receive and process invoices from carriers, freight forwarders, customs brokers, and other transport vendors. • Enter invoices into ZIP accurately, ensuring correct coding, cost allocation, and supporting documentation. • Track invoice approval status in ZIP and proactively follow up with internal approvers to keep the process moving. • Liaise with the finance and accounting teams to ensure approved invoices are paid on time. • Investigate and resolve discrepancies between invoices and agreed rates or contracts, escalating complex cases to the Transport Manager as needed. • Maintain an up-to-date log of outstanding invoices and payment statuses, flagging overdue items. Document Management & Filing • Collect, organise, and file all transport-related documentation, including invoices, proof of delivery, customs documents, shipping instructions, and carrier correspondence. • Ensure documents are stored accurately in the relevant systems (TMS, Jira, shared drives, or equivalent) and are readily accessible for audit or operational review. • Maintain documentation standards and naming conventions to support compliance and internal audit requirements. • Support the team during audits or compliance reviews by retrieving and compiling required records. Shipment Status Updates • Monitor active shipments and update shipment statuses in the relevant tracking systems (TMS, Jira, or equivalent) based on information received from carriers and the transport team. • Flag delays, exceptions, or missing updates to the responsible Transport Specialist or Manager. • Ensure shipment records are complete and accurate from booking through to final delivery confirmation. • Coordinate with carriers and vendors to obtain status updates or missing documentation where needed. Administrative Support to the Transport Team • Provide general administrative support to the transport team, including preparation of reports, data entry, and correspondence with external partners. • Assist in maintaining vendor contact lists, rate cards, and contract reference documents. • Support the onboarding of new carriers or vendors by collecting required documentation and setting them up in relevant systems. • Identify recurring administrative bottlenecks and suggest process improvements to increase efficiency. Requirements • 2+ years of experience in a logistics, transport, or supply chain back-office or administrative role. • Hands-on experience processing invoices and managing payment workflows, ideally using ZIP or a similar accounts payable or procurement platform. • Familiarity with transport management systems (TMS), Jira, or similar tools used for shipment tracking and documentation. • Strong organizational skills and attention to detail — able to manage multiple open items simultaneously without losing track. • Proactive follow-up skills; comfortable chasing approvers, vendors, and carriers to keep processes on schedule. • Good understanding of transport and freight documentation (invoices, PODs, customs paperwork, etc.). • Proficient in Microsoft Excel or Google Sheets for tracking, reporting, and data management. • Clear written communication skills in English; able to correspond professionally with internal teams and external partners. • Ability to work independently and manage own workload with minimal supervision. Nice to Have • Experience supporting international freight operations, including familiarity with customs documentation. • Background in a technology, data center, or hardware logistics environment. • Experience with ERP systems (SAP, Oracle, NetSuite, or similar) in a logistics context Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $80,000 — $90,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.