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About PFM Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact. About the department Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses. About the role Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms. Performance objectives Objective 1 - Deliver exceptional customer experience: — Respond to customer inquiries across Intercom tickets, Discord, and email. — Review and resolve customer issues end to end. — Tailor tone and approach to each customer's situation without sacrificing accuracy. Objective 2 - Maintain operational excellence: — Prioritize incoming tickets and follow established workflows. — Document cases and keep customer records up to date. — Escalate issues to the right team when outside scope. Objective 3 - Ensure information accuracy: — Verify offers, promo codes, and loyalty program submissions before responding. — Stay current on firm rules, payout information, and policies. — Keep FAQs and internal documentation accurate and current. Objective 4 - Support continuous improvement: — Report bugs and flag recurring issues to Product and Development. — Suggest workflow improvements. — Contribute to knowledge base updates and AI training data. What we look for Must have: — Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume. — Strong written communication, clear and empathetic to non-technical customers. — Hands-on experience with Intercom or similar helpdesk/ticketing platform. — High attention to detail verifying specifics before responding. — Strong time management to meet response and handling time targets without sacrificing quality. — Comfortable investigating and troubleshooting independently before escalating. — Professional, accountable, collaborative, works well across teams without heavy oversight. — Available to work CET-aligned hours in a fully remote, async-first environment. Nice to have: — Familiarity with proprietary trading firms or prop trading industry. — Experience using AI-assisted support tools (e.g., Intercom Fin AI). — Experience managing or responding to public reviews (e.g., Trustpilot). — Background in fintech, SaaS, or fast-paced digital consumer platforms. Compensation Up to $800 - $1,300 USD per month gross. Location & work setup Remote worldwide with strong overlap with CET hours. Full-time employment. Hiring stages — Application screening — Video intro + role fit questionnaire (async) — Discovery HR interview — Real-world task based on PFM support scenarios — Professional interview with Head of Customer Experience — Peer & values conversation — Informal conversation to align expectations — Formal written offer — Reference check before formal offer Additional notes Candidates not meeting every qualification but confident in excelling are encouraged to apply. Equal opportunity employer welcoming diverse backgrounds. Familiarity with prop trading industry and PFM mission is valued. Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.

Location: Amsterdam, Netherlands; Scherpenheuvel, Belgium About Allucent™ At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments. If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide. Together we SHINE . Find more information about our values. The role Bring your monitoring expertise to the forefront of innovation. We are looking for a Clinical Research Associate (CRA) to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice. As a CRA , you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout Netherlands and/or Belgium. Main responsibilities: Independently manage all aspects of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits. Ensure compliance with protocols, GCP, ICH, SOPs, and applicable regulatory requirements. Build strong site relationships , acting as a primary point of contact and ensuring high-quality data collection. Identify and resolve site issues , escalating as needed to maintain trial integrity and patient safety. Activities around regulatory affairs, site activation and study-startup. Requirements To be successful you will possess: You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact. Experience in leading monitoring activities in complex trials with a minimum of 2 years’ experience. Strong understanding of ICH-GCP and regulatory guidelines . Clear and confident communicator in English and Dutch. Comfortable working independently and managing priorities. Willingness to travel, as required (8 DOS per month). Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Monclova, Mexico Our client builds the physical infrastructure behind some of the fastest-moving industries in the world. They are a U.S.-based turnkey contract manufacturer serving energy storage, data centers, defense, HVAC and structural steel, with multiple large-scale plants across the United States and a joint venture operation in Monterrey. What they make is heavy and precise at the same time. Welded enclosures. Modular process skids. Modified ISO containers. Battery energy storage systems that get fully integrated, wired and tested before they ship. Their capabilities run end to end: engineering, metal fabrication, coatings, mechanical and electrical integration, battery installation and end-of-line testing. None of that works without a supply base that performs. That is where you come in. We are hiring a Supplier Quality Engineer to own supplier qualification, auditing, performance and corrective action across their supply base. You will spend most of your time at supplier facilities, not behind a desk. You will walk a fabrication floor and know within an hour whether the process is capable. You will look at a weld and know whether it meets the print. You will run a corrective action to real root cause instead of accepting a containment plan dressed up as a fix. The supply base spans Mexico, the United States and Asia, so this role travels roughly 80% of the time and requires you to live near a major airport. What you will do Conduct supplier audits, capability assessments and process evaluations against engineering and quality standards Support supplier onboarding through First Article Inspections, PPAP submissions and technical validation reviews Review supplier quality documentation including control plans, PFMEAs, process flow diagrams and inspection reports Drive Supplier Corrective Action Requests using structured root cause methodology (8D, 5 Why, Fishbone) Track supplier KPIs: defect rates, on-time delivery, cost of poor quality and corrective action cycle time Work with Engineering to define inspection criteria, critical characteristics and acceptance standards Support APQP activities for new product launches and engineering changes Investigate nonconforming material and coordinate containment, corrective action and disposition Maintain supplier performance dashboards and quality reporting Partner with Procurement on sourcing decisions based on quality risk and supplier capability Perform dimensional inspections, weld reviews and documentation audits Drive continuous improvement to reduce scrap, rework and supplier-driven production disruption Requirements Must have Bachelor's degree in Engineering, Quality, Manufacturing or a related technical field 4+ years in supplier quality, quality engineering or manufacturing quality in an industrial environment Hands-on experience conducting supplier audits and capability assessments Strong working knowledge of metal fabrication, machining, welding processes or electro-mechanical assemblies Ability to read and interpret engineering drawings, GD&T and welding symbols Working knowledge of ISO 9001, APQP, PPAP, FMEA and control plans Experience with root cause analysis tools and statistical process control Proficiency with ERP systems and Excel-based data analysis Professional English, spoken and written. You will audit, negotiate and report in English Ability to travel approximately 80%, including internationally, with valid documentation Based in or willing to relocate to the Monclova area Nice to have CQE, CQA or Six Sigma certification AWS CWI, NACE or SSPC coating inspection credentials, or NDT certification Familiarity with AWS D1.1 welding standards, WPS and PQR review, and welder qualification Experience in modular fabrication, energy systems, BESS or defense manufacturing Experience auditing suppliers across multiple countries Experience supporting multi-site manufacturing operations Who tends to do well here Engineers who are comfortable being the only company representative in a supplier's plant, who can hold a firm position on a quality issue without turning it into a fight, and who would rather fix the process than file the report. If you have ever walked into a supplier audit expecting a routine day and left having rewritten their inspection plan, this role will feel familiar. Benefits Work for the most exciting companies in the North American Market Highly competitive compensation.

Location: Shanghai, China The Company Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades. The Role Responsible for end-to-end IT readiness and technology deployment for new retail store openings across China. Ensure all IT infrastructure, systems, and devices are installed, tested, and operational before store launch while coordinating with business teams, IT teams, vendors, and technology partners. Key Responsibilities Store Opening Planning & Coordination Manage IT activities for store openings, relocations, remodels, and closures. Develop IT readiness plans, milestones, risk logs, and go-live checklists. Coordinate with Retail Operations, Construction, Facilities, Security, Finance, IT teams, and vendors. Conduct site readiness reviews and track project timelines. Network & Infrastructure Coordinate internet/WAN circuits and backup connectivity. Support deployment of routers, switches, firewalls, and Wi-Fi equipment. Ensure structured cabling, network racks, UPS, and IT room readiness. Validate network performance, coverage, and redundancy. Retail Technology Deployment Deploy and test POS systems, payment terminals, workstations, laptops, tablets, and mobile devices. Coordinate setup of printers, scanners, digital signage, handheld devices, and store communication tools. Ensure all assets are configured, inventoried, secured, and connected to corporate systems. POS & Application Readiness Coordinate POS deployment and transaction testing. Validate integrations with payment, inventory, ERP, CRM/Loyalty, and eCommerce systems. Support UAT, device provisioning, user access, and store configuration. Ensure critical issues are resolved before go-live. China IT Coordination Coordinate with local telecom, hardware, network, and technology vendors. Ensure compliance with company standards and China-specific requirements. Support communication between China-based teams and global IT stakeholders. Store Opening & Hypercare Lead IT go-live readiness reviews. Provide onsite support during store launches when required. Manage issue escalation, hypercare support, and BAU transition. Conduct post-opening reviews and capture lessons learned. Vendor Management Manage telecom, cabling, hardware, POS, payment, and field-service vendors. Track deliverables, escalate delays, and validate installation quality. Maintain vendor contacts and escalation matrices. Governance & Reporting Maintain store-opening trackers, readiness status, risks, and action items. Provide regular status updates and RAG reporting. Maintain deployment documentation, asset inventories, and handover records. Required Experience & Skills 8+ years of experience in Retail IT, Infrastructure, or Store Technology. 3+ years supporting retail store openings or technology rollouts. Strong knowledge of POS, payment systems, store networking, Wi-Fi, and end-user devices. Experience with network circuits, structured cabling, routers, switches, firewalls, and wireless infrastructure. Strong project coordination and vendor management skills. Ability to manage multiple store openings and priorities. Strong troubleshooting, problem-solving, and escalation management skills. Experience working with global/regional IT teams. Willingness to travel frequently within China. Mandarin Chinese: Fluent/Native preferred. English: Strong written and verbal communication skills.

Location: Jeddah, Saudi Arabia Eram Talent, a leading global talent acquisition solutions provider specializing in multi-industry recruitment, is hiring for its prestigious client. The Financial Operations Analyst is responsible for the invoice verification and accounting operation of C&C active contracts and projects. The Financial Operations Analyst role’s main responsibilities are: invoice verification, tracking, reporting, analysing, and recording all contractual and associated financial expenditure. The work location for this role would be onsite at Thuwwal, Saudi Arabia. Key Responsibilities Invoice Verification: Verify invoices for accuracy of C&C active contracts and projects in accordance with Purchase Orders and contract terms and conditions, ensuring full compliance with published organizational policies, procedures, accounting principles, and financial regulations. Financial Processing & SAP Management: Ensure completeness of documentation for all invoices and financial actions across all projects and contracts; obtain appropriate approvals, create SAP entries, ensure all costs are correctly charged to assigned WBS/Cost Center and GL codes, and support the Finance department for payment finalization. Stakeholder & Vendor Management: Develop strong relationships with proponents, vendors, and internal departments. Handle customer requests and queries, resolve discrepancies or operational issues (such as PO extensions or invalid charging codes), investigate slow approvals, and assist with past due or denied invoices. Reporting & Financial Analysis: Provide accurate reports and detailed analysis on invoices, vendor financial data, trends, and performance across contracts and projects using modern business tools and analytical techniques. Process Improvement: Continuously review business processes and systems to recommend effective, practical improvements in line with industry best practices. General Support: Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position. Requirements Qualifications & Experience Education: Bachelor's Degree in Business Administration, Accounting, Finance, or a closely related field. Experience: Minimum of four (4) years of relevant professional experience in a similar financial operations, accounting, or project finance role. Technical & Core Competencies Software Proficiency: Strong working knowledge of MS Office Suite and the SAP Finance Module. Accounting Expertise: Comprehensive understanding of best practices in accounting, financial management, and business processes in compliance with relevant legislation and accounting standards. Communication: Excellent command of both oral and written English. Professional Conduct: Demonstrated ability to handle confidential information with discretion and work professionally with individuals across all organizational levels. Performance Under Pressure: Proven ability to manage competing priorities, work under pressure, and deliver high-quality results within tight deadlines.

Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST). Responsibilities include: — Ensuring security for customers and providing outstanding responses to security issues. — Providing deep application-security expertise on escalated cases from customers and automated systems. — Conducting continuous improvement and research to enhance customer security products and operations. — Contributing to processes and policies to scale the organization. — Creating and reviewing security service reports for customers. — Creating and managing security content for customer environments. Requirements: — Prior experience working in a SOC environment. — Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks. — Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages. — Strong information security background with practical skills in application security. — Experience in IT or security technical support, operations, or research roles. — Unix/Linux or Windows system administration skills. — Ability to work with limited supervision and mentor others on security knowledge. — Fluent spoken and written English, adaptable to different audiences. — Experience troubleshooting software products. — Focus on delivering exceptional customer experiences. Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required. Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes. Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia We are looking for a Hospitality & Retail Services Coordinator to support the daily operations of hospitality, retail, and catering services. The role involves coordinating service providers, monitoring service quality and HSE compliance, supporting events and promotions, and ensuring a high level of customer satisfaction across campus facilities. Key Responsibilities Coordinate daily hospitality, retail, and catering operations to ensure smooth service delivery. Liaise with service providers and internal teams to maintain service quality and operational standards. Conduct regular inspections of hospitality, retail, and catering facilities. Monitor compliance with health, safety, hygiene, and contractual requirements. Support retail merchandising, catering menus, promotions, and service improvement initiatives. Assist with retail and catering contracts, lease agreements, and vendor coordination. Organize and support community events, pop-up shops, and catering activities. Monitor inventory, stock levels, budgets, and operational costs. Gather customer feedback and assist in resolving service issues and complaints. Track and close inspection findings through the Salute system. Provide operational support for future hospitality and retail developments. Requirements Requirements Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or a related field. 3–5 years of relevant experience in hospitality, retail, catering, or related operations. Experience in hospitality operations, service quality, inspections, and HSE compliance. Experience coordinating vendors, service providers, or outsourced operations. Knowledge of inventory control, contracts, budgets, and customer service. Strong organizational, multitasking, and problem-solving skills. Good communication skills in English and Arabic, both written and spoken. Proficiency in Microsoft Office and service management systems. Ability to work effectively with internal teams, vendors, and stakeholders.

Location: Boston, MA; New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done. ABOUT THE ROLE This role is based onsite in Boston, MA. We are looking for a Senior Backend Engineer to join our growing engineering team in Boston. In this role you will be building the backend systems that power LangSmith, LangChain’s observability and evals platform. You will work on the core services that allow our customer's developer teams to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be valuable. WHAT YOU'LL DO: - Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows. - Collaborate on architectural decisions to ensure systems are performant and maintainable. - Optimize storage and query performance for high-volume observability and evaluation data. - Ensure system reliability through strong testing, monitoring, and alerting practices. - Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes. - Create and maintain technical documentation, including system design and API references. - Work closely with full-stack engineers, product managers, and product designers on rolling out new features. WHAT YOU'LL BRING: - 4+ years of professional experience in backend engineering working on highly complex products - Proficiency in one or more backend languages/frameworks, ideally Python and/or Go - Strong understanding of API design and building reliable data services. - Experience with high-throughput, mission-critical systems. - Demonstrated ability to optimize backend services for performance and reliability. - Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure) would be a bonus. - Strong communication skills, with the ability to collaborate cross-functionally. - Customer centricity and ownership mentality Annual salary range: $170,000- $235,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Engineer - Cloud Streaming Game Services (Contractor) Aliso Viejo, CA As a part of Sony Interactive Entertainment, the Game Development & Future Technology (GDFT) organization is leading the cloud gaming and development revolution, putting console-quality video games on any device! As a Senior Software Engineer on the Cloud Streaming Game Services (CSGS) team, you’ll play a key role in the design and development of server-side applications on a large geographically distributed infrastructure. Responsibilities Design, develop, and maintain software powering the globally distributed PlayStation Cloud Streaming infrastructure Build Kubernetes controllers, operators, and system services powering infrastructure lifecycle management and orchestration Own features from design through implementation, testing, deployment, and production support Develop high-quality, maintainable code with comprehensive unit and integration testing Partner with SRE, Test and Platform Engineering to deliver reliable production services Investigate and resolve production issues with a focus on reliability and performance Contribute to architecture discussions, technical design documents, and engineering standards Effectively communicate technical approaches, project status, risks, estimates, and dependencies Leverage modern AI-assisted development tools (e.g. Codex, Claude, etc) to accelerate design, implementation, documentation, and debugging while maintaining engineering quality through sound technical judgment and code review Continuously evaluate emerging technologies and automation opportunities that improve engineering velocity, reliability, and operational efficiency Requirements BS in Computer Science, Computer Engineering, or equivalent practical experience 7+ years of professional software development experience Experience designing, implementing, and operating production software systems Demonstrated ability to troubleshoot complex technical problems spanning software and infrastructure Passion for building reliable, maintainable, and highly automated systems Skills & Knowledge Strong experience developing production software in Rust Experience building applications or controllers on Kubernetes Experience developing software on Linux Proficiency with Git and modern software development workflows Familiarity with container technologies including Docker and Kubernetes Experience debugging complex distributed applications Experience writing automated unit and integration tests Excellent written and verbal communication skills Knowledge of observability platforms including Prometheus, Grafana, OTel, or OpenSearch Experience working with modern AI-assisted software development tools to improve productivity while applying critical engineering review and validation Understanding of distributed systems concepts including concurrency, asynchronous programming, event-driven architectures, fault tolerance and consistency models Additional Attributes Familiarity with Java or C++ Familiar with Agile development concepts Comfortable working across software, infrastructure, networking, and hardware domains Experience with infrastructure automation using tools such as Ansible, AWX, or GitOps workflows Ability to thrive in an environment with evolving requirements and technical challenges Strong communication and documentation skills Contribution to the open-source community (ie. blogs, source code, etc) Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. The Role We are hiring a Compliance Associate to support our bank sponsorship relationships and the compliance workstreams behind new product and market expansion. You will sit at the center of Product, Engineering, Legal, and our sponsor banks: translating partnership agreements and regulatory requirements into concrete product requirements, preparing the documentation our bank partners rely on, and helping launches move quickly without compromising on compliance. This is a high-visibility, execution-heavy role for someone equally comfortable reading a bank partnership agreement and sitting in a product spec review. You will see products from concept through launch and own the compliance record that makes each launch defensible. What You'll Do • Serve as a day-to-day compliance point of contact for sponsor bank partners — responding to diligence requests, preparing materials, and tracking open items to closure. • Review new products, features, and market expansions for compliance impact, and translate applicable regulations and bank partner requirements into clear, actionable product requirements. • Build and maintain compliance documentation: requirement matrices, policies and procedures, launch checklists, control descriptions, and risk assessments. • Read and interpret bank partnership agreements, network rules, and regulatory guidance, and flag where product designs create obligations or gaps. • Partner with Product and Engineering from the start of the design process so compliance requirements are built in rather than retrofitted. • Support disclosure, marketing, and UX reviews for accuracy and consistency with consumer protection expectations (UDAAP, Reg E, Reg Z, Reg CC). • Support bank partner oversight activities, audits, exams, and third-party risk assessments — including evidence collection, remediation tracking, and follow-up. • Monitor regulatory and network developments relevant to card issuing, BaaS, and stablecoin-linked payments, and summarize the practical implications for the business. • Track compliance deliverables and deadlines across multiple concurrent launches and stakeholders, escalating risks early and clearly. What We’re Looking For • 4+ years experience in compliance, risk, or regulatory roles within banking, fintech, or payments. • Working knowledge of the bank sponsorship / Banking-as-a-Service (BaaS) model and third-party risk management expectations. • Familiarity with core consumer financial regulations (e.g., BSA/AML, UDAAP, Reg E, Reg Z, Reg CC, EFTA, GLBA). • Ability to read and interpret bank partnership agreements, regulatory guidance, and compliance requirements, and translate them into clear, actionable product requirements. • Strong cross-functional collaboration skills — comfortable working directly with Product, Engineering, Legal, and bank partners. • Excellent written communication skills, including experience creating compliance documentation (requirement matrices, policies, checklists). • Detail-oriented with strong project management and organizational skills; comfortable tracking multiple deliverables and deadlines across stakeholders. • Analytical mindset with the ability to assess compliance risk and prioritize issues. Bonus Attributes • Prior experience working directly with a sponsor bank or bank partnership team. • Experience at a fintech, neobank, or payments company. • Familiarity with product and project management tools. • Professional certification such as CRCM (Certified Regulatory Compliance Manager), CAMS (Certified Anti-Money Laundering Specialist), or similar. • Experience supporting bank exams, audits, or third-party risk assessments. • Exposure to stablecoins, digital assets, or cross-border payments. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Salt Lake City, Utah, United States About the Role The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients. This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews. Responsibilities ERISA Compliance Oversight Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs. Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions. Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes. Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business. Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities. Implement monitoring programs, testing protocols, certifications, and issue-management processes. QPAM Compliance Program Management Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements. Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications. Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards. Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements. Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions. Qualifications Bachelor's degree required; J.D., MBA, or other advanced degree is preferred 10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management Experience developing compliance programs, controls, testing frameworks, and governance processes. Strong analytical, communication, and problem-solving skills Experience with QPAM compliance programs and prohibited transaction exemptions Benefits The base salary range for this role is $150,000 to $200,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greenwich, Connecticut, United States About the Role The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients. This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews. Responsibilities ERISA Compliance Oversight Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs. Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions. Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes. Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business. Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities. Implement monitoring programs, testing protocols, certifications, and issue-management processes. QPAM Compliance Program Management Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements. Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications. Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards. Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements. Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions. Qualifications Bachelor's degree required; J.D., MBA, or other advanced degree is preferred 10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management Experience developing compliance programs, controls, testing frameworks, and governance processes. Strong analytical, communication, and problem-solving skills Experience with QPAM compliance programs and prohibited transaction exemptions Benefits The base salary range for this role is $190,000 to $230,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients. This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews. Responsibilities ERISA Compliance Oversight Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs. Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions. Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes. Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business. Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities. Implement monitoring programs, testing protocols, certifications, and issue-management processes. QPAM Compliance Program Management Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements. Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications. Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards. Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements. Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions. Qualifications Bachelor's degree required; J.D., MBA, or other advanced degree is preferred 10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management Experience developing compliance programs, controls, testing frameworks, and governance processes. Strong analytical, communication, and problem-solving skills Experience with QPAM compliance programs and prohibited transaction exemptions Benefits The base salary range for this role is $190,000 to $230,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX, Dallas, TX, New York, NY About the Role The Pre-Sales Customer Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Customer Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. What you'll do as a Solution Strategy Lead Scaling Cloudflare’s most complex and critical accounts requires unparalleled focus. While Client Directors own the commercial relationships and Customer Engineers drive pre-sales, this role serves as the essential strategic link bridging the two. As a dedicated trusted advisor for 1–5 of our highest-value accounts, you will take a deeply consultative approach to map the customer's entire technical ecosystem. You will drive enterprise-wide transformation from initial strategic positioning through the complete customer lifecycle. You are the single thread connecting high-level strategy to flawless execution, orchestrating cross-functional teams to deliver exceptional outcomes. While not a "hands-on-keyboard" engineering role, you possess the technical acumen to proactively steer complex engagements and step in decisively when it matters most. Platform Focus Areas Accelerate ARR growth by orchestrating parallel expansion motions across three distinct platform domains. App Modernization Scope: Migration from legacy application architectures to Cloudflare's edge platform. Includes moving workloads from on-premise or hyperscale compute to Workers, consolidating storage on R2, and modernizing data layers with D1 and Durable Objects, all while considering security posture. Stakeholders: VP Engineering, Platform Architects, Infrastructure leads, CISO Developer Scope: Adoption of Cloudflare's developer platform for new application development. Workers, Workers KV, Pages, Queues, Durable Objects, R2, D1. Positioning Cloudflare as the compute and storage layer for net-new projects. Stakeholders: VP Engineering, Developer Experience leads, Platform teams AI Scope: Adoption of Cloudflare's AI infrastructure for inference and orchestration. Workers AI, Vectorize, AI Gateway. Positioning Cloudflare as the AI inference layer at the edge. Stakeholders: CTO, Head of AI/ML, Data Platform leads Core Accountabilities Accountability Description Platform Adoption Roadmapping Develop account-specific adoption plans across App Modernization, Developer, and AI. Map customer workloads to Cloudflare capabilities. Define sequencing and milestones. Cross-Functional Coordination Coordinate SE, CS, and Product resources against adoption milestones. Run account team operating rhythm. Ensure internal alignment on customer priorities. Technical Executive Relationships Build relationships with CTOs, VPs of Engineering, and Platform Architects. Engage technical decision-makers on platform strategy. CD retains procurement and CFO relationships. Expansion Development Identify and qualify platform expansion opportunities. Hand off to CD when commercial-ready. This individual builds the case; CD closes the deal. Voice of Customer to Product Bring strategic customer requirements into Product roadmap discussions. Provide quarterly briefings on adoption patterns, blockers, and feature needs. Success Metrics Platform Adoption Products per account: Number of Cloudflare products in production per strategic account Developer platform adoption: Strategic accounts with Workers, R2, or D1 in production AI adoption: Strategic accounts with Workers AI or AI Gateway in production Revenue Influence Expansion pipeline: Dollar value of platform expansion opportunities developed and handed to CD Net Revenue Retention: NRR on strategic account portfolio (shared metric with CD) Product Feedback Requirements submitted: Strategic customer requirements brought to Product quarterly Adoption blockers resolved: Product or engineering issues addressed that were blocking adoption Customer-Facing Positioning To customer executives, this role helps them realize value from Cloudflare's entire platform: An expert and trusted advisor; peer to their architects and technical leads Focused on Platform adoption and business outcomes, not transactions Turns platform capabilities into production workloads and business value The Profile Architectural Command: 10+ years of experience in Customer Engineering Leadership, Product Management, Consulting, or Technical Strategy within a global SaaS or infrastructure environment. Executive Presence: Exceptional communication skills with the ability to influence C-level executives and internal product leads simultaneously. Relentless Curiosity: A natural obsession with "How it works" and "How it could be better." You are driven to discover the architectural truth behind every customer challenge. Bias for Action: You don't just identify problems; you build the "Formation" to solve them. You are comfortable in high-pressure, ambiguous environments. Desirable skills, knowledge and experience 7+ years of deployment experience in similar role or experience in a technical leadership role Previous experience as a Customer Engineer leader, consultant or technical marketing engineer building, architecting or deploying security solutions Good understanding of AI, security challenges and its applicability to today’s enterprise landscape Proven track record using AI to help drive revenue Strong knowledge of Security Architecture, Design and Operations Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms Proven experience working with customers and partners in successful design and deployment of solutions Ability to juggle and successfully drive projects with customers, prospects, and partners. Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. For New York City based hires: Estimated annual salary of $273,000.00 to $341,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: New York, New York, United States Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic's Treasury Operations team owns the movement of money across our card issuing infrastructure — network settlement, sponsor bank transfers, and the reconciliation that keeps it all provable. This is a hands-on, high-ownership role for someone who wants to learn the inner workings of payments and fintech infrastructure, not just observe them from a reporting layer. You'll be running a critical, time-sensitive engine every day — and at the same time, working alongside the Head of Treasury Operations to improve how that engine works as the function scales. You’ll also work cross-functionally across a wide range of teams (Finance, Treasury Engineering, Risk, Analytics, Processing, Customer Success, Bank Operations) — this role sits at the center of a lot of different workflows, not off in a silo. What you'll do: Execution (50%) Own day-to-day execution of network settlement transfers (Mastercard, Visa) and related treasury transfers across sponsor banks Operate in a time-sensitive environment where errors or delays have immediate downstream consequences Support reconciliation and ensure transfers tie out against expected activity Be a reliable, detail-oriented operator of an existing process — accuracy and consistency matter as much as speed Process Optimization (20%) Take existing workflows and make them better: fewer manual steps, stronger controls, cleaner audit trails Identify friction or risk in current processes and propose (and build) improvements Balance improvement work against the need for strong financial controls — nothing gets streamlined at the expense of auditability Project Support (30%) Support the Head of Treasury Operations on larger initiatives as the function scales Contribute analysis, documentation, and execution support to new treasury infrastructure, reporting, or process builds Ongoing Run ad hoc data analysis (SQL, Excel) to answer operational and financial questions on the fly Support downstream audit and reporting needs tied to settlement and reconciliation activity Be available outside normal business hours in rare emergency situations (e.g., a failed settlement or bank-side issue) What you'll learn: This role is a front-row seat to the nuts and bolts of card issuing and payments infrastructure — network settlement mechanics, sponsor bank relationships, and the guts of how money actually moves through a modern fintech stack. You'll come out of this role with a depth of operational fintech knowledge that's hard to get anywhere else. What you'll bring: 2–4 years of relevant experience in treasury operations, funds transfer/money movement operations, cash management, or a closely adjacent operational finance role Experience with reconciliation and financial controls — you understand why the numbers need to tie out, not just how to make them tie out Strong Excel and Google Sheets skills, including comfort with (or willingness to learn) Google Apps Script for automating recurring workflows SQL proficiency for querying and validating data (we use Snowflake and Metabase); Python or other scripting is a plus, not a requirement Working comprehension of accounting concepts and financial operations / money movement (ACH, wires, card settlement, or similar) — you should be knowledgeable about how transfers and reconciliation tie back to the books Familiarity with Jira and Slack, or similar ticketing and collaboration tools, for tracking progress and coordinating across teams Comfort shifting flexibly between fixed process workflows and operating in an agile enrivonment (sprints, tickets, iterative process improvement) Interest in operating in a fast-moving startup/fintech environment — this isn't a traditional back-office treasury seat The annual US salary range for this role is $80,000 - $110,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance. Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies. Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability. As a member of the Site  Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. This is a full-time position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You’ll Do Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Skills We’re Looking For Expertise in  managed Kubernetes (EKS, AKS and GKE) Expertise of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD Expertise in Python Programming. Expertise with Linux operating systems internals and administration Expertise with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP) Experience with databases such as PostgreSQL Bonus Skills​ Bonus if you have Java, GO Programing #LI-HYBRID #LI-EM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $232,338 — $290,422 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers . In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments . You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams , driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence. An active U.S. government Secret or TS/SCI clearance is a significant advantage for this position. We also welcome technically strong candidates who meet the eligibility requirements to obtain a clearance. Key Responsibilities Own Technical Customer Success Serve as the primary technical advisor for strategic U.S. Federal and defense customers. Build trusted relationships with technical leaders, system administrators, security teams, and executive stakeholders. Drive successful onboarding, adoption, platform optimization, and long-term customer value. Develop technical success plans aligned with customer missions, operational requirements, and business objectives. Solve Complex Technical Challenges Guide customers through deployments, upgrades, integrations, and troubleshooting across on-premises, cloud, hybrid, and air-gapped environments. Work hands-on with Linux infrastructure, networking, containers, authentication systems, and deployment configurations. Troubleshoot complex technical issues, partnering with Engineering and Support to drive resolution. Help customers improve platform reliability, security, performance, and scalability. Bring a Forward-Deployed Engineering Mindset Work directly with customers, including on-site engagements when needed, to understand and address complex operational requirements. Translate customer challenges into practical technical solutions, configurations, integrations, or automation. Develop reusable scripts, technical playbooks, and deployment best practices. Operate independently in complex environments while collaborating closely with internal technical teams. Bring field insights and customer requirements back to Product and Engineering to influence platform improvements. Drive Adoption and Customer Value Identify opportunities to expand Mattermost adoption across teams, workflows, and mission-critical use cases. Conduct technical reviews, health assessments, and proactive optimization sessions. Help customers maximize their investment through platform integrations, workflow automation, and operational best practices. Required Qualifications Experience in a technical customer-facing role such as Technical Account Manager, Solutions Engineer, Customer Engineer, Technical Consultant, Support Engineer, or Forward Deployed Engineer. Strong hands-on technical experience with Linux, networking, infrastructure troubleshooting, and enterprise software deployments. Familiarity with containers, cloud infrastructure, or modern application deployment environments. Ability to diagnose complex technical problems and collaborate across teams to deliver solutions. Strong communication skills, including the ability to explain technical concepts to both engineering teams and business stakeholders. Experience supporting enterprise, government, defense, or other complex customer environments. A proactive, customer-focused mindset with a strong sense of ownership and accountability. Eligibility to obtain and maintain a U.S. government security clearance, along with the ability to meet applicable U.S. export-control requirements. What Will Set You Apart Security Clearance and Federal Experience Active Secret, Top Secret, or TS/SCI clearance — highly desirable and a significant advantage. Experience supporting DoD, Intelligence Community, federal civilian agencies, or defense contractors. Familiarity with secure or regulated environments, including FedRAMP, NIST 800-53, STIGs, and government security requirements. Forward-Deployed and Technical Engineering Experience Experience working directly within customer environments to deploy, integrate, troubleshoot, or customize technical solutions. Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and infrastructure automation. Scripting or development experience using Python, Go, Bash, or similar languages. Experience supporting disconnected, degraded, intermittent, or limited-bandwidth (DDIL) environments. Experience integrating enterprise identity, monitoring, security, or DevSecOps systems. Familiarity with mobile device management technologies such as Intune or Workspace ONE. Why Join Mattermost? Mission-critical impact: Support organizations operating in some of the world's most demanding security environments. Technical ownership: Go beyond reactive support to influence customer architectures, deployment strategies, and platform adoption. Direct engineering collaboration: Work closely with Product and Engineering to solve meaningful technical challenges. Growth opportunities: Expand your expertise in secure infrastructure, federal technology, and forward-deployed engineering practices. Remote-first flexibility: Work remotely in the United States, with opportunities for direct customer engagement and on-site collaboration. Target Salary Range: $125,000 - $165,000 USD plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: New York City Workplace: OnSite About Pinecone: Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. About the Team/Role: This is intended to be an entry level role for new grads/early career professionals. As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role. Responsibilities: - Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value. - Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals. - Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion. - Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem. - Build processes and capture knowledge to scale and automate support, success, and outreach initiatives. - Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof-of-concept evaluations. - Provide feedback and contribute as a developer to all elements of the customer experience—from tooling and integrations to documentation and internal workflows. Requirements: - BS in Computer Science or a related technical field or equivalent experience. - Strong technical acumen with the ability to understand and explain APIs, cloud infrastructure, data pipelines, and enterprise software integrations. - Ability to communicate complex technical concepts to both technical and non-technical audiences. - Familiarity with the concepts of embeddings, similarity search, recommendation systems, and RAG. - Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions. - Proficiency in one or more popular programming languages (Python, JavaScript). Bonus Points: - Experience with Datadog or similar monitoring tools. - Experience working with cloud platforms (AWS, GCP, Azure). Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.