Location: Bulgaria, Lithuania, Poland , Romania
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies.
What You'll Do
Collaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes
Analyse business requirements, documentation, examples, templates, and other reference materials provided by stakeholders
Identify workflows and use cases that can be implemented or improved through Claude Code Skills
Design, implement, test, and maintain reusable Claude Code Skills
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components
Translate complex or ambiguous business processes into structured, executable instructions for AI agents
Evaluate skill behaviour using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows
Experience evaluating and improving non-deterministic AI solutions
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses)
Consulting or professional services background
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics
Experience building internal developer tooling or standing up a platform capability
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering
English level
Professional proficiency / Fluent
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matter.
Location: Bulgaria, Lithuania, Poland , Romania
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The world's largest human resources consulting firm, headquartered in New York City, with main branches in 40+ countries. Over 25,000 employees operate internationally in more than 130 countries. Its services are used by 97% of Fortune 500 companies
About the Role
We are looking for experienced Enterprise AI Architect to act as a Forward Deployed Engineer, design and build reusable skills for Claude Code. The team will work closely with business stakeholders and domain experts to translate business requirements, reference materials, and operational knowledge into reliable Claude Code Skills.
This is a hands-on engineering role at the intersection of software development, prompt and context engineering, and business process automation.
What You'll Do
ollaborate directly with business stakeholders and domain experts to understand their objectives, processes, constraints, and expected outcomes
Analyse business requirements, documentation, examples, templates, and other reference materials provided by stakeholders
Identify workflows and use cases that can be implemented or improved through Claude Code Skills
Design, implement, test, and maintain reusable Claude Code Skills
Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components
Translate complex or ambiguous business processes into structured, executable instructions for AI agents
Evaluate skill behaviour using realistic scenarios, test cases, and acceptance criteria
Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback
Technical leadership over the other engineers: review, direction, unblocking
What You Bring
Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios
Practical experience creating Claude Code Skills or comparable reusable capabilities for -AI coding agents
Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design
Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions
Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows
Experience evaluating and improving non-deterministic AI solutions
Ability to own the technical shape of the whole capability, not individual skills: standards, shared components, evaluation and release strategy, backwards compatibility
Ability to define and enforce what a well-formed skill looks like, what belongs in shared infrastructure, and what gets rejected in review
Ability to make and justify platform‑level decisions - including choices around agent harnesses, integration architecture, and build‑versus‑adopt strategies, while providing clear technical rationale for foundational decisions that impact the entire platform
Nice to have
Hands-on experience with Claude Code, and specifically with authoring Claude Code Skills, plugins, or MCP servers
Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses)
Consulting or professional services background
Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics
Experience building internal developer tooling or standing up a platform capability
Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering
English level
Professional proficiency / Fluent
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matter.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are looking for a
Senior Product Leader
to join our technology leadership team, reporting directly to the CTO. This role will
manage and grow the Platform Product organization
and
extend product ownership across the CTO-line platform product portfolio
, including infrastructure-facing product lines such as AI platform, compliance infrastructure, financial cloud, and developer tooling.
This is a rare opportunity to shape the product strategy of a global crypto exchange at a pivotal inflection point — transitioning from a high-growth crypto-native platform to a
regulated, AI-native financial institution
.
What You'll Own
1. Platform Product Organization Leadership
Directly manage and develop the Platform Product Group — a 15+ person team spanning compliance site building, payments & assets, CRM, user/security/reach, personalization, and AI product lines
Drive team health, OKR quality, and delivery rigor across 10+ sub-teams and 200+ active requirements
Build a high-performance product culture: elevate product thinking from requirement-taking to systems-level ownership; enforce outcome-based OKRs over go-live checklists
Recruit, develop, and retain senior product talent; proactively manage succession and capability gaps
2. CTO-Line Platform Product Strategy
Own the product vision and roadmap for
CTO-line platform product lines
, including:
AI Platform
(OpenClaw, AI Gateway, AI Sub-Account, Skills Marketplace, AI Coding infrastructure)
Financial Cloud / Compliance
Infrastructure
(self-service compliance platform, multi-jurisdiction site building, regulatory data export)
Developer Experience & Internal Tooling
(BDOT, CI/CD product layer, AI-native R&D workflow)
Data & Intelligence Platform
(knowledge distillation, MCP integration, personalization engine)
Translate CTO-level technical strategy into concrete product roadmaps with measurable business outcomes
3. AI-Native Product Transformation
Lead the platform product team's transition to
AI-native product development
— 100% AI documentation coverage, AI-assisted requirement analysis, and measurable AI efficiency gains
Define and drive the
killing feature strategy
for the AI agent platform: identify the user acquisition hook that converts infrastructure investment into real user growth
Own the product strategy for intelligent customer service evolution — from reactive article-linking to proactive, fully automated resolution (>80% resolution rate target)
What We're Looking For
Must Have
10+ years
of product management experience, with at least
5 years in a senior product leadership role
managing multi-team product organizations (20+ PMs)
Proven track record building and shipping
platform/infrastructure products
— not just consumer-facing features; experience with developer platforms, internal tooling, or B2B SaaS is highly valued
Strong
systems thinking
: ability to define product architecture, module catalogs, and API contracts — not just user stories
Experience operating in a
regulated or compliance-heavy environment
(fintech, banking, crypto, or equivalent); understanding of how regulatory requirements translate into product constraints and opportunities
Demonstrated ability to
drive OKR quality
— moving teams from go-live metrics to outcome-based measurement
Fluency in
Chinese (Mandarin)
— required for internal communication with engineering teams and business stakeholders
Strongly Preferred
Experience with
AI product strategy
— agent platforms, LLM-powered products, or AI infrastructure products
Background in
financial services technology
or
crypto/Web3
Experience managing product teams through
organizational restructuring
or rapid scaling
Familiarity with
multi-jurisdiction compliance
product challenges (KYC/KYB, AML, regulatory data reporting, multi-site architecture)
Track record of
defining and launching platform "killing features"
— not just maintaining existing product lines
Leadership Profile
End-to-end ownership mindset
: bridges customer pain points, product design, system architecture, data governance, compliance, and business outcomes — not a handoff-oriented PM
Prioritization discipline
: can narrow scope to the top 5 problems and communicate a clear, credible plan rather than attempting to map everything simultaneously
Honest communicator
: acknowledges unknowns directly; gives specific, actionable feedback to senior engineers and PMs
Builder, not coordinator
: avoids absorbing accountability for all cross-team AI products without authority; focuses on creating genuine new product value
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Reporting to the Director of Global Vulnerability Management, you will serve as a Senior Security Research Engineer and technical lead within SIE’s Global Vulnerability Management team. You will lead complex work that advances our Threat Exposure Management capability and supports our transition to a Continuous Threat Exposure Management operating model, while remaining directly engaged in vulnerability research, analysis, security validation, prioritization, and remediation support.
You will partner across Information Security, engineering, technology, and business teams to improve how SIE discovers, prioritizes, validates, and mobilizes action on security risks. You will translate annual TEM goals into defined workstreams, delivery plans, success measures, and repeatable operating practices that improve visibility, decision-making, remediation outcomes, and program scale.
Responsibilities
Lead complex Global Vulnerability Management workstreams that advance SIE’s Threat Exposure Management capability and transition toward a Continuous Threat Exposure Management operating model across discovery, prioritization, validation, and mobilization.
Translate annual TEM goals into defined delivery plans, milestones, success measures, dependencies, and repeatable operating practices. Monitor progress, identify barriers, and adjust execution to improve outcomes.
Lead hands-on vulnerability research and technical analysis to confirm security conditions, eliminate false positives, characterize exploitability and business impact, and provide actionable remediation or mitigation guidance.
Improve the discovery and assessment of vulnerabilities across SIE network, cloud, endpoint, application, container, and other technology environments.
Develop risk-based prioritization using vulnerability and threat intelligence, exploitation evidence, asset and business context, control effectiveness, and remediation considerations.
Lead security validation activities and develop proofs of concept when appropriate to distinguish material risk, evaluate defensive controls, and support informed decisions.
Partner with Information Security teams and technology owners to mobilize remediation, clarify ownership, establish effective handoffs, resolve barriers, and measure progress through remediation, mitigation, or accepted disposition.
Evolve GVM platforms, integrations, data, analytics, automation, and AI-enabled workflows to improve coverage, data quality, consistency, decision speed, and operational scale.
Communicate vulnerability trends, material risks, remediation progress, and program outcomes to technical, operational, and leadership audiences through clear reports and recommendations.
Mentor engineers and partner teams, contribute to technical standards and procedures, and improve the quality of vulnerability analysis, validation, documentation, and delivery.
Maintain current knowledge of relevant vulnerabilities, exploitation techniques, threat activity, security technologies, and industry practices.
Some travel may be required.
Qualifications
8+ years of relevant experience in information security, information technology, systems engineering, or a related field, including substantial experience in vulnerability management, security research, or exposure management.
Bachelor’s degree or equivalent in computer science, information security, or a related discipline.
Experience leading complex technical workstreams across multiple teams, translating objectives into delivery plans, and achieving measurable outcomes without relying on direct reporting authority.
Hands-on experience with vulnerability research, technical analysis, security validation, risk-based prioritization, and remediation or mitigation guidance.
Experience assessing vulnerabilities across several technology domains, such as operating systems, networks, cloud services, applications, endpoints, containers, databases, or hybrid infrastructure.
Experience with vulnerability discovery, assessment, validation, or exposure-management platforms and their supporting integrations.
Knowledge of adversarial tactics, exploitation techniques, threat intelligence, and attack frameworks such as MITRE ATT&CK, with the ability to apply that information to vulnerability prioritization.
Experience using scripting, programming, APIs, or automation to improve security analysis and operational workflows. Relevant technologies may include Python, SQL, Bash, PowerShell, JavaScript, or comparable languages.
Experience analyzing and contextualizing security data to connect technical findings with asset, service, business, threat, control, and remediation information.
Familiarity with software engineering practices such as version control, testing, code review, CI/CD, reusable components, and controlled production releases.
Ability to communicate complex security conditions, priorities, tradeoffs, and recommendations clearly to technical, operational, and leadership audiences.
Experience mentoring engineers or analysts and influencing technical practices across teams.
Desired qualifications
Experience helping evolve a traditional vulnerability-management function toward a TEM or CTEM operating model.
Experience with continuous security validation, adversarial exposure validation, exploit research, or proof-of-concept development.
Experience securing cloud, container, application, or build-pipeline environments and integrating security capabilities into engineering workflows.
Experience with security-data and analytics platforms such as Snowflake, Domo, or comparable technologies.
Experience applying automation, advanced analytics, or AI-enabled capabilities to vulnerability analysis, prioritization, validation, or remediation workflows.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$175,500
—
$263,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Poland; Finland; Germany; Estonia
We’re building a local network of talented PV experts to collaborate with on future projects. We’d love to connect with professionals who are interested in staying in touch for freelance (parttime) opportunities. Let’s start the conversation and build a connection! Currently we are looking to add people to our network in Poland.
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of post-marketing regulatory requirements to ensure continued safety and availability of life-changing therapies for patients around the world. At Allucent we are big enough to deliver and small enough to care. We know all our colleagues by name and work together as a team to make everyone SHINE.
The role
The
Local Contact Person for Pharmacovigilance (LCPPV)
coordinates and performs the logistical aspects of pharmacovigilance activities in post-marketed programs to ensure compliance with local requirements. This position controls and monitors operational pharmacovigilance activities and may back-up Pharmacovigilance Manager(s) as required.
Main responsibilities:
Acts as the primary point of contact for the local regulatory authorities, including 24/7 if legally required
Monitors and maintains awareness of safety issues and recommendations published by the local regulatory authorities, concerning the client products or products class
Monitors and maintains awareness of changes to local legislation pertaining to pharmacovigilance
Supports client audits and inspections, as required, including attendance, provision of requested documentation and completion of Corrective Actions and Preventive Actions (CAPAs), if needed
Performs local literature screening and collection of safety information
Assists on the development or the review of the local pharmacovigilance system master file (LPSMF), if required
Supports local signal detection, if applicable
Manages locally risk minimization measures, as applicable
Reports to and maintains regular communication with the EU QPPV
Supports the review of local PV agreements, if requested
Performs local PV training to eg. sales force, affiliate personnel, distributors
Provides monthly activity report on status of local PV system
Requirements
Who are we looking for:
University degree, preferably in medicine, pharmacy or life sciences and minimum 2 years of experience in the performance of pharmacovigilance post-marketing activities
Have up-to-date knowledge of applicable global and local regulatory requirements
In-depth knowledge of the pharmacovigilance legal framework in country where LCPPV services are delivered
Fluency in the written and spoken English language
Reside in the country where LCPPV provides services, if required
Benefits
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we SHINE. Find more information about our values.
Disclaimers:
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, Texas
About the role
Created in January 2025, our centralized Developer Go-to-Market (GTM) organization functions as a "speedboat" to maintain focus, control direction, and iterate quickly. Our mission is to build long-term relationships with developers by addressing their unique needs and challenges with specialized attention and resources.
Our team operates across four core pillars: Marketing, Developer Relations, Growth Programs, and Sales. These functions work in close collaboration to support customers throughout their journey, from raising awareness and inspiring new use cases to driving platform adoption, consumption, and scaling customer relationships. Each function amplifies the impact of the others through strategic partnerships and shared insights.
What you'll do
You'll own the GTM-facing software and data products our sales motion runs on, end to end. That includes the data foundation underneath it and the signals that flag which accounts a rep should act on and when. You'll also lead our hardest cross-functional projects, the ones that span many teams and systems. You'll drive them to delivery, keep partner teams on track, and do it with a lot of autonomy.
Day to day you'll improve how we visualize pipeline, build sales tools that flag the right moment to reach out to a customer, and make the developer buying journey smoother. The work is a mix of data engineering, full-stack product, and applied AI, and you'll build it on Cloudflare's own developer platform.
This role fits someone who works well in a fast-paced, ambiguous environment, likes turning messy business problems into working software, and can juggle several priorities at once.
Responsibilities
Design and implement features in a Golang, Typescript and SQL.
Build and operate production services on Cloudflare Workers and Kubernetes.
Own the data foundation including Query Engine, Workflows, MCP/APIs and other internal facing products and services.
Own projects end to end; from design docs and schema changes through implementation, testing, deployment, and production monitoring.
Participate in on call rotations, drive incident resolution, and write postmortems that improve reliability.
Use AI tools extensively to accelerate development, debugging, and operational tasks. We expect engineers to leverage AI as a core part of their workflow.
Collaborate across teams to coordinate capacity planning, API contracts, and cross cutting initiatives.
Embed with Sales, Marketing, Developer Relations (DevRel), and Growth to turn fuzzy operational pain into shipped software.
Help set the standard for GTM engineering organization wide.
Desirable Skills, Knowledge, and Experience:
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
10+ years of software engineering experience with a demonstrated history of leading complex, organization-wide data initiatives.
Deep expertise in building distributed systems and production infrastructure at scale, with proficiency in Go and strong working knowledge of TypeScript.
Exceptional ability to navigate ambiguous problem spaces, identify the highest-impact technical work, and drive projects autonomously from conception through adoption—balancing pragmatic execution with long-term technical excellence.
Deep analytical SQL and data modeling experience. Proven ability to manage complexity even at thousands of tables.
Able to debug database and query performance issues using profiling tools and source code where applicable.
Please be prepared to discuss specific examples of organization-wide technical initiatives you've led, particularly distributed systems or data infrastructure and their measurable business impact.
Nice to have:
Previous experience as a Principal Engineer, Staff+ engineer, or technical leader on platform, infrastructure, or task force teams that operate outside traditional product roadmaps with a focus on enabling GTM organizations.
Columnar/OLAP or lakehouse experience (ClickHouse, DuckDB, BigQuery, Snowflake, Iceberg, Starrocks).Familiarity with the Salesforce data model and CRM/API integrations.
Familiarity with deploying to bare metal and Kubernetes.
Experience on Cloudflare Workers / edge platforms and analytics-engineering (dbt) workflows.
Background in SaaS or product-led growth (PLG) GTM motions.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
Atlanta, GA
Denver, CO
San Francisco, CA
Washington D.C.
About the Role
Cloudflare runs one of the world's largest networks, and every API call that configures it, from any customer, integration, or internal service, starts by proving who is calling and what they're allowed to do. The IAM team owns the authentication and authorization systems behind that: the identity layer of the Control Plane operating at global scale. Our surface spans things like login and SSO, OAuth and API tokens, account membership, roles and permissions, and SCIM provisioning.
We're hiring a hands-on senior engineer to work on correctness-critical, high-throughput, highly resilient services. You'll own surfaces end-to-end, chase down hard problems with high agency, and improve systems while they're serving production traffic.
Responsibilities
Feature development
: design and build high-throughput, low-latency IAM capabilities that power both customer-facing and internal service APIs.
System evolution
: contribute to the design and evolution of our authentication and authorization systems into modern, distributed, and edge-capable architectures.
API and system design
: translate product and security requirements into robust, well-structured APIs and technical specifications in collaboration with Product, Security, and UX teams.
Engineering excellence
: maintain a high bar through thorough code reviews, technical design documents, and collaborative problem-solving.
Operational stewardship
: own the reliability of the platform under constant load, ensuring observability and resilience are built into every service.
AI-assisted development
: use AI tools throughout your workflow, from code generation to debugging, and bring the judgment to know when to trust them.
Desirable Skills, Knowledge, and Experience
These are examples of what a strong candidate brings:
Professional Experience:
5-8 years building and operating production systems at scale.
Identity Domain Knowledge:
Working knowledge of identity protocols and models (OAuth 2.0, OIDC, SAML, SCIM, RBAC/ABAC, and session management, etc.). Hands-on experience implementing identity protocols or fine-grained authorization systems, RBAC, ABAC, relationship-based access control, or policy engines (such as Cedar), in production.
Language Proficiency:
Proficiency in languages like Go and Typescript and comfort working across Cloudflare’s tech stack.
API Design:
Experience designing and building REST APIs: routing, authentication, request lifecycle, and versioning.
Database & Storage:
PostgreSQL and Redis experience: schema design, query optimization, caching strategies, and consistency tradeoffs.
Distributed Systems:
Strong distributed systems intuition: consistency models, event-driven replication, and the implications of global state propagation.
High Agency:
High standards for correctness and security; curious, self-directed, and comfortable driving ambiguous problems to resolution across team boundaries.
Bonus Points
Experience with credential and token lifecycle systems: issuance, rotation, scoping, revocation, or service-to-service authentication at scale.
Familiarity with the Cloudflare developer platform: Workers, Durable Objects, KV, R2, etc.
Experience incrementally re-architecting a large, long-lived codebase under production traffic, and familiarity with containerized deployment (Docker, Kubernetes), infrastructure as code (Terraform), and observability tooling (Prometheus, Grafana, Kibana).
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
Chartbeat Inc.
is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
As part of our OMS product portfolio,
Lineup
and
FatTail
provide media owners with an end-to-end order management solution built for ad sales teams across news, digital, streaming, B2B, OOH and other segments.
Reports to:
VP Sales
Location:
United States
About the Role
As Sales Director, North America, reporting to the VP Sales, you will own new business within an assigned North American market segment, converting assigned and self-sourced opportunities into new-logo ARR across FatTail and Lineup. Based in the United States, this is an individual contributor role focused on driving end-to-end sales execution across core enterprise accounts.
Who We’re Looking For
8+ years of enterprise software sales experience delivering consistent multi-year quota attainment in a high-ACV, long-cycle sales motion.
Deep domain knowledge of the media industry and established credibility with media software buyers.
Expertise in structured sales methodologies such as ValueSelling and MEDDPICC, alongside a rigorous commitment to forecast and pipeline accuracy.
Proven track record of revealing underlying customer business needs and manufacturing urgency where no forced customer event exists.
Commercial acumen to structure and negotiate multi-year enterprise software agreements covering SaaS licensing, implementation, and custom development components.
A collaborative, curious, and driven mindset with a proven history of running deals as team pursuits across Pre-Sales, Marketing, Product, Finance, and Professional Services.
Willingness to maintain a North American travel and industry event schedule (approximately 40% onsite travel).
Day-to-Day Responsibilities
Own and achieve the annual new business quota within your assigned North American market segment.
Generate a strong self-sourced annual pipeline above and beyond marketing-generated leads.
Own deal execution end-to-end without escalation for core ideal customer profile (ICP) opportunities.
Maintain a high win rate against sales-qualified leads and ensure accurate, real-time CRM tracking.
Assume and advance assigned pipeline opportunities without stage regression using structured methodologies like ValueSelling.
Build lasting credibility and customer references across your segment to establish local market authority.
Collaborate across internal teams to refine deal drivers, pivot sales strategies, and analyze win/loss rationale.
Compensation & Benefits
Salary range: $150,000 Base + 10% Commission (annual quota: $1.2-1.8M new business ARR)
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: United Kingdom; Ireland; Poland
Workplace: Remote
The Role
We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base.
You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem.
This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment.
What You’ll Do
- Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio.
- Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilities. Author Working Backwards outcome proposals for strategic partner-customer combinations that translate AI Development Infrastructure into deal-level urgency.
- Develop and deliver workshops, Builder Labs, and partner-hosted enablement sessions as the primary awareness and demand generation vehicle for the EMEA ecosystem. Build hands-on demonstration environments and interactive experiences that partners can use independently.
- Intervene directly on the highest-value partner-attached deals across EMEA: co-sell calls, technical discovery, PoV scoping, architecture review, and technical win support. Own the engagement until the partner’s team can carry it independently.
- Transform bespoke partner enablement sessions into structured LMS modules and certification tiers that scale across the EMEA partner base without requiring live PDE support for each new partner.
- Produce “better together” reference architectures for strategic partner combinations across cloud providers and AI platforms. Include deployment diagrams, network topology, IAM patterns, and operational runbooks that partner SAs can hand directly to customers.
- Codify each successful partner engagement into a repeatable GTM play: trigger conditions, discovery questions, positioning framework, demo script, PoV scope template, and expected outcomes. Build a playbook library that a new PDE or partner seller can pick up and run.
- Build AI-powered self-service tools that automate high-volume PDE activities: Opportunity Brief Generator, PR/FAQ Generator, Workshop-in-a-Box deployment, and demo site builder.
- Produce a monthly partner intelligence digest from EMEA engagements: what customers are asking for, how competitors are positioning, where integrations are missing, which vertical use cases are emerging. Distribute to Product, Engineering, and GTM leadership.
- Own the EMEA-relevant portions of the joint technical integration roadmap with strategic partners. Define priorities cross-functionally with Product and Engineering based on field signals from the EMEA market.
- Create and publish Partner Relations content, the ecosystem equivalent of Developer Relations: technical blog posts, cookbooks, partner ecosystem conference talks, enablement videos, and workshop recaps. Build Coder’s technical brand within the EMEA partner community.
- Contribute to cloud marketplace product listing stewardship, competency maintenance documentation, and CSP co-build technical requirements as they apply to EMEA-specific partner and compliance contexts.
What We’re Looking For
- 7+ years of experience in a combination of Forward Deployed Engineering, Solutions Architecture, Field CTO, Technical Consulting, or Developer Relations roles at an infrastructure, developer tools, or AI company
- Demonstrated experience helping partners or customers understand and adopt products in emerging or undefined categories, not just executing playbooks for established ones
- Proven hands-on experience designing and deploying cloud infrastructure on at least one major cloud provider (AWS, Google Cloud, or Microsoft Azure), with production-level Kubernetes and Terraform depth. You have done the work and can speak to it with specificity.
- 2+ years deploying or operating AI coding agents in a production or near-production environment: you understand how agent loops execute, where credentials live, and what governance and audit requirements look like in a European enterprise context
- Ability to articulate the architectural difference between workspace-local agent tooling and a centralized agentic harness, and to explain why that distinction matters to a security, compliance, or data sovereignty stakeholder
- Experience working with channel or technology partners in a co-sell model: hyperscaler partner programs, GSI/RSI partnerships, or VAR/distributor ecosystems in EMEA markets
- Experience building repeatable technical GTM assets that scaled beyond your personal delivery: sales plays, enablement curricula, reference architectures, or technical content programs
- Executive communication and Field CTO credibility: you can hold a technical vision conversation with a partner CTO and a deal-level architecture review with an SE in the same day, in English and ideally at least one additional European language
- Strong written communication: you can produce a Working Backwards PR/FAQ, a technical architecture document, and a blog post without those being separate skills requiring separate people
- Self-directed, analytically minded, and comfortable operating with full autonomy. You will define processes that don’t exist, build tools that haven’t been scoped, and create a function from first principles in a new region.
Bonus Points
(Bonus tacos? That’s how we say thanks at Coder. Ask us about it.)
- Prior Forward Deployed Engineer experience at a platform company (Palantir, Scale AI, frontier AI lab, or equivalent embedded deployment model)
- Track record of public technical advocacy: blog posts, conference talks, open-source contributions, or developer/partner community engagement
- Experience with hyperscaler partner programs (e.g., ISV Accelerate, strategic collaboration agreements, co-sell programs) at an operational level
- Familiarity with European regulatory environments: GDPR, DORA, NIS2, AI Act compliance requirements, and data sovereignty patterns for cloud-native deployments
- Experience with air-gapped or network-isolated deployments common in European financial services, government, or defense contexts
- Background in AI governance frameworks, session audit requirements, or SIEM integration for AI workloads
- Experience with LLM gateway or proxy infrastructure (LiteLLM, OpenRouter, or equivalent) in a multi-team or enterprise context
- Experience designing human-in-the-loop breakpoints or escalation patterns for autonomous agent workflows
- Kubernetes certification (CKA, CKAD, or CKS)
- Experience with Tailscale or similar overlay networking tools
- Open-source contributions, particularly in CNCF, MCP, or AI agent ecosystems
- Existing relationships with hyperscaler EMEA solutions architecture teams, European GSI technical practices, or AI infrastructure partner ecosystems
- Fluency in German, French, or a Nordic language in addition to English
What Success Looks Like
- You have done the hard technical work before: deploying cloud-native infrastructure, navigating Kubernetes in production, building with Terraform, and operating in the complexity of large European enterprise environments. You bring that credibility into every partner conversation.
- You can walk a partner CTO through how Coder enables parallelized AI agents in a regulated European enterprise, covering credential isolation, audit lineage, GDPR-compliant data handling, and escalation design, and turn that conversation into a joint GTM play their sellers can run next quarter.
- You can walk into an unstructured partner relationship, assess the technical and commercial opportunity, and chart a path from first enablement session to first co-sourced deal without waiting to be told what to do.
- You translate deep technical knowledge into assets that scale: reference architectures partners hand to their customers, enablement modules partners consume on their own, and GTM playbooks partner sellers run without PDE involvement.
- You are as invested in the pattern behind the engagement as you are in the engagement itself. Every bespoke partner interaction produces a reusable artifact. Every field insight feeds back to product. You codify by instinct.
- You make the ecosystem and the product better: your field experience shapes how Coder builds integrations, how partners deliver, and how the EMEA market understands AI Development Infrastructure as a category.
Location: Remote EMEA (UK preferred)
Department: Customer Solutions
Reports to: Sr Manager, Solutions Engineering
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building new products that can reshape how finance teams operate. These products begin before the market playbook is obvious: the customer problem is still being sharpened, the product is evolving quickly, and the path from early signal to durable growth must be built.
We are hiring a Product Marketing Manager, New Products to lead that work. You will be embedded with Product and Engineering from the earliest stages, using customer and market insight to help choose the audience, shape the product, define the story, and build the commercialization and adoption motion.
This is not a launch-calendar or asset-production role. You will own the full business read for the product: customer problem, ICP, positioning, product readiness, launch, pipeline, activation, adoption, retention, proof, and the next product or GTM intervention.
You'll be aligned to a product surface area based on business needs and your background.
WHAT YOU'LL DO
- Shape product strategy early. Bring customer, market, and competitive evidence into product decisions before the roadmap is fixed. Help the team identify the wedge, target segment, table stakes, differentiators, and highest-leverage problems to solve.
- Find product-market clarity. Define the ICP, buyer, user, jobs to be done, workflow, alternatives, and reasons customers will switch or expand.
- Own the product narrative. Build the canonical positioning, messaging, claims, proof, and competitive story. Translate technical and operational complexity into a clear customer value proposition without flattening how the product works.
- Design the zero-to-one GTM. Determine how the product should enter the market, including audience, channel, pricing and packaging inputs, sales motion, self-serve motion, launch sequence, and adoption plan.
- Lead launches end to end. Coordinate Product, Engineering, Sales, Growth, Creative, Communications, Support, and other partners around one launch strategy, readiness bar, and set of measurable outcomes.
- Build commercialization, not just awareness. Create the programs, enablement, proof, and feedback loops that turn interest into qualified pipeline, activation, retained usage, expansion, and revenue.
- Work deeply with Product and Engineering. Understand the product's architecture, data, constraints, and trust model well enough to influence tradeoffs and explain it credibly to both technical and business audiences.
- Create the customer learning system. Develop direct relationships with buyers and users, run structured discovery, capture objections and product gaps, and turn what you learn into product and GTM decisions.
- Own the business scorecard. Define leading and lagging indicators, build a clear operating read, diagnose what is moving or stuck, and recommend the next intervention.
- Build proof and competitive intelligence. Develop customer evidence, use cases, benchmarks, and a current view of the market that improve both product decisions and GTM execution.
- Use AI as an operating advantage. Apply AI to research, synthesis, analysis, content development, and repeatable workflows—and help the team raise its standard for speed and quality.
- Create the new-products playbook. Build a repeatable method for taking an emerging product from customer signal to product-market clarity, launch, commercialization, and scaled growth.
WHAT YOU'LL NEED
- 6+ years of experience in B2B software product marketing, product management, growth, strategy, or another product-led GTM function, including significant ownership of a product or business outcome.
- Demonstrated zero-to-one experience with a new product, category, platform, or business line—from early customer discovery through launch and adoption.
- A record of influencing product strategy using customer, market, competitive, and performance evidence.
- Strong customer instincts. You can run discovery, identify the real workflow and buying problem, and separate a loud request from a durable market signal.
- Technical and operational fluency. You can learn a complex product, work credibly with Product and Engineering, and explain how it works to different audiences.
- Exceptional written and verbal communication. You can produce a sharp product narrative, an executive recommendation, a launch plan, and a sales story that survives contact with customers.
- Strong data literacy. You can define and interpret activation, adoption, retention, pipeline, conversion, revenue, and product-usage metrics and turn the findings into a decision.
- Proven ability to lead senior partners across Product, Engineering, Sales, Growth, Creative, and Marketing without relying on formal authority.
- High agency and comfort with ambiguity. You build the first version, test it with customers, make tradeoffs, and improve it quickly.
- Fluency with AI tools as part of your everyday research, analysis, writing, and operating workflows.
NICE TO HAVE
- Experience in fintech, payments, accounts receivable, accounting, developer tools, data infrastructure, AI, or another technical and workflow-heavy category.
- Experience taking a product from incubation through product-market fit and scaled commercialization.
- Experience with both product-led and sales-led growth motions.
- Experience contributing to pricing and packaging decisions.
- Experience as an early or founding PMM, product manager, founder, or operator in a fast-moving product area.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
DC Metro or Northern Virginia
Responsibilities
Cloudflare is looking for highly motivated Named Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America. This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues. The Enterprise Account team will shape and lead Cloudflare’s Go To Market.
We will leverage the strength of all Cloudflare functions to become a strategic partner to our customers and their digital transformation efforts. Our product and services and our methods of engagement will differentiate and delight our customers.
The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers. Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to focus and lead an internal group of constituents to bring their skillset to bear to build solutions and exponentially grow revenue. The AE must be expert in identifying business opportunities with customers, developing Enterprise Account Plans, driving execution across functional stakeholders, and closing revenue. The Enterprise Account Executive should be comfortable engaging in business level outcome conversations with the C-suite, presenting Cloudflare’s vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties. The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers. The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources. Lastly, the AE should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.
Enterprise Account Team Core Values:
Be Successful – Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
Provide Customers with a Premium Business Experience - Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.
Be Brilliant in the Basics - The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.
Make Bold Decisions - Operating with the largest companies in the world is a “game of inches”. Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today’s business. If execution presents risk, Seek the advice of leaders when and where you need it.
Teammate - We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.
Proactively manage and grow a portfolio of assigned Enterprise level clients.
Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.
Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.
Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer’s transformative objectives.
Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.
Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings. Leverage MEDDPIC framework in SFDC document weekly progress.
Accountable to reverse closure steps and establish jointly owned timelines with Customers. Understand the purchasing process fully and be able to document progress against required steps to closure.
Organize and deliver executive level presentations, proposals, commercial terms with Customers.
Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with Cloudflare Executives.
Build and maintain relationships with channel partners to establish joint value propositions and Customer value.
Participate in team meetings and deliver GTM guidance on how to better partner with accounts.
Desirable Skills, Knowledge, and Experience
This is a remote role but the location requirement is that you reside in the DC Metro area
6+ years of experience coupled with proficiency in Cloud Networking and Security Technology with industry awareness.
Demonstrated track record of meeting and exceeding quota.
Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).
Ability to lead a multidisciplinary team over a long term account horizon.
Able to identify key players in organizations and possess the ability to convert business issues into solutions.
Comfortable selling to obtain new business or expand existing business. Strong closing skills are essential.
Ability to build meaningful relationships quickly.
Someone who acts with integrity and honesty in all situations.
Be able to demonstrate a positive attitude internally and externally.
Expert at building rapport and owning the room.
Aggressiveness in execution and planning.
Ability to take successes and challenges in stride.
Discipline to work w/o instant gratification.
Someone who is bold in their actions and never satisfied with complacency.
A strong will and fortitude to work a plan in the face of challenge.
A business professional who loves the sales profession.
Compensation
For Washington DC, based hires: Estimated annual salary of $269,000 - $370,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
This is a strategic, principal-level technical leadership role responsible for shaping MinIO's Global Systems Integrator (GSI) strategy and expanding MinIO's influence across the AI ecosystem. The role partners directly with the business-facing GSI leader to drive the technical strategy behind MinIO's alliances with Accenture, Capgemini, EY, Deloitte, Kyndryl and other GSIs. The business leader owns commercial strategy while this role owns technical vision, ecosystem influence, and partner technical engagement.
The charter is to establish MinIO as the data foundation for Enterprise AI by leveraging strategic ecosystem partners—primarily NVIDIA and Databricks—to create repeatable AI Factory architectures, joint offerings, and technical GTM motions. This is not a customer implementation role; it is a market-facing leadership position responsible for influencing executives, architects, AI practice leaders, engineering organizations, and industry direction.
Why This Role Matters
Accelerate MinIO's global GSI strategy through technical leadership.
Create technical mindshare with GSIs and strategic ecosystem partners.
Drive adoption of AI Factory architectures built on MinIO, NVIDIA, Databricks, and complementary technologies.
Influence the market through thought leadership, industry speaking, and joint innovation.
What You Will Do:
Partner with the business-facing GSI leader to define and execute the global GSI strategy.
Build trusted relationships with partner CTOs, Chief Architects, Distinguished Engineers, AI Practice Leaders, and executive leadership.
Architect and evangelize end-to-end AI Factory reference architectures spanning compute, GPU infrastructure, networking, Kubernetes, storage, data platforms, AI frameworks, and orchestration.
Leverage NVIDIA, Databricks, and the broader AI ecosystem to develop joint offerings, solution blueprints, and GTM motions.
Lead Level 2–3 architectural discussions and technical workshops while partnering with Field Architects for customer implementation.
Represent MinIO at conferences, executive briefings, analyst meetings, webinars, podcasts, and partner events.
Provide strategic feedback to Product and Engineering based on ecosystem trends and partner insights.
Executive & Industry Leadership
Influence C-level executives and senior technical leaders.
Serve as a recognized thought leader in Enterprise AI, AI Factories, and modern data platforms.
Publish blogs, white papers, reference architectures, and technical content that shape market direction.
Your Skills and Experience:
15+ years in enterprise infrastructure, AI, cloud, or distributed systems.
Deep understanding of Enterprise AI architectures and AI Factory design.
Strong working knowledge of NVIDIA AI Enterprise, DGX/HGX, CUDA ecosystem, AI Factory architectures, networking, and GPU infrastructure.
Experience with Databricks, Spark, Delta Lake, Iceberg, RAG, agentic AI, and modern AI platforms.
Experience working with or alongside Global Systems Integrators.
Exceptional executive presence, storytelling, whiteboarding, and public speaking.
Proven ability to influence strategy without direct authority.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Toronto, ON
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As an Account Executive focused on high-velocity sales in Canada, you will drive Ramp’s growth by closing a large volume of small, repeatable deals with speed and consistency. This role is designed for sellers who thrive in fast sales cycles, high activity, and a process-drive environment. You’ll primarily sell to small businesses and early-stage companies, running a transactional sales motion that emphasizes quick qualification, clear ROI, and rapid decision-making. You’ll work closely with SDRs, efficiently move deals forward, and help Ramp scale its presence across Canada.
WHAT YOU’LL DO
- Close a high volume of deals by managing opportunities from first contact to signature in short, efficient sales cycles.
- Quickly qualify prospects based on firmographics, use case, and urgency, advancing strong-fit deals and disqualifying others early.
- Run concise, repeatable demos and sales conversations focused on immediate value, ease of adoption, and clear next steps.
- Manage a large pipeline of simultaneous opportunities, maintaining responsiveness and momentum across all accounts.
- Hit weekly and monthly activity, pipeline, and revenue targets in a metrics-driven sales environment.
- Maintain clean CRM hygiene, accurate forecasting, and disciplined follow-up in Salesforce.
- Provide ongoing feedback on SMB objections, competitive trends, and process improvements to help optimize Ramp’s velocity sales motion.
WHAT YOU NEED
- 1-2 years of quota-carrying SaaS sales experience in an SMB, transactional, or high-velocity closing role.
- Proven ability to consistently close a high number of small deals per month (20–30+ deals/month)
- Experience selling to founders, owners, and operators at small businesses with straightforward, value-focused messaging.
- Ability to stay highly organized while managing dozens of active deals at once.
- Comfort working off clear metrics and operating in a fast-paced, high-growth environment.
- Strong written and verbal communication skills.
- This is an in-office role in Toronto, 5 days per week. This is not a remote role.
NICE TO HAVES
- Experience selling into very small businesses or early-stage startups.
- Fintech, payments, or financial operations sales experience.
- Familiarity with Canadian SMBs and local business requirements.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid - San Francisco Bay Area
Staff Software Engineer, Full Stack (Full-time)
Location:
Hybrid — San Francisco Bay Area (Palo Alto or San Francisco office, Monday/Thursday in-office)
Salary Range:
$200,000 – $250,000 + equity + benefits
Job Type
: Full-time, W2
About Midi Health
Midi Health is the largest virtual care clinic for women in midlife navigating perimenopause, menopause, and other hormonal transitions. We combine expert clinicians, evidence-based protocols, and a modern technology platform to deliver care that has historically been underserved by the healthcare system. We're a fast-growing, mission-driven company building the infrastructure and products that define this new category of care.
How We Work
Hybrid by design.
2 days/week in-office (Monday and Thursday) in Palo Alto or San Francisco, 3 days remote. We believe high-trust teams are built in person and scaled remotely.
AI-native engineering.
We expect every engineer to be fluent with modern AI coding tools (Claude Code, Cursor, Copilot, and similar) and to actively push the frontier of how we build software.
Low-ego, high-curiosity.
We approach disagreement with humility and technical rigor, not politics. We invest in each other's growth.
Outcome-oriented.
We move fast, own our work end-to-end, and balance speed with the durability that healthcare demands.
The difference you will make
We are looking for a Staff Fullstack Engineer to serve as a technical pillar within our Engineering Org. As we scale, you will be a hands-on technical driver, distilling complex understanding from across Midi into cohesive technical roadmaps and products that help us revolutionize women's healthcare.
What you
will do
Analyze complex technical problems and lead architectural reviews across multiple teams to prevent technical debt, establish cross-service patterns, and ensure the long-term sustainability of Midi’s healthcare ecosystem.
Act as a 'part-time product manager for technology,' advocating for critical infrastructure upgrades that enable future business velocity.
Craft exceptional, thoughtful, scalable and flexible products and code, balancing for speed of execution and scalability
Actively shape engineering culture by establishing best practices for automated testing, CI/CD, and high-quality code across the entire stack.
Analyze high-level technical and business problems and architect elegant, flexible solutions that account for long-term scalability and business growth.
Partner with Executive Leadership, Product, Marketing, and Clinical Stakeholders to identify unmet customer and operational needs, translating business goals into technical strategies that deliver outcomes for our patients and clinicians
Formally and informally mentor senior and junior engineers, fostering a culture of curiosity, humility, and technical excellence.
About You
You have 10+ years of experience building and scaling complex engineering solutions, with a proven track record of leading large-scale architectural migrations in a startup environment.
You possess proven production experience in Django/DRF and React/Next.js or similar technologies.
You are comfortable operating at a high level of abstraction, translating vague product and growth goals into concrete technical roadmaps.
You bring a versatile background in building consumer-facing products alongside deep expertise in architecting complex operational and workflow management systems.
You are a power-user of agentic coding tools and LLM’s (e.g., Claude Code, GitHub Copilot) to accelerate development and mentor the team on high-leverage prompting and code-auditing strategies.
You help create a respectful, low-ego team environment, approaching discussions with curiosity and humility.
At this time, Midi Health is
not able to sponsor or take over sponsorship of any employment visa
(including H-1B, TN, or other work authorization). Applicants must be authorized to work in the U.S. without current or future visa sponsorship.
While you are waiting for us to review your resume, here is some fun content to check out.
Midi 2024 in Review
Women Leaders Invest in Midi
Patient Testimonials
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is
$200,000-$250,000
per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-ps1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: London, United Kingdom
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are seeking a visionary
Regional Chief Strategic Architect
to serve as Workato's technical authority and strategic advisor to our most critical prospects, customers, and the broader market within their assigned region. The Chief Strategic Architect operates at the nexus of technical credibility, executive influence, and market thought leadership, acting as the external-facing voice of Workato's innovation and technical vision.
This is not a sales role. It is a strategic, hybrid operator-advisor-influencer position. Chief Strategic Architects act as extensions of the executive team in the field, elevating conversations with senior leaders and positioning Workato as the essential platform for enterprise integration, AI orchestration, and intelligent automation.
This role is accountable for building technical trust across the customer lifecycle - from initial engagement through strategic expansion - while simultaneously shaping how the market understands enterprise integration, AI orchestration, and intelligent automation. The Chief Strategic Architect influences deal outcomes, product direction, and industry perception, ensuring Workato is recognized as the definitive leader in Enterprise Orchestration.
First 90 Days
Learn & Align (Days 0-30)
Deep immersion into Workato's AI vision, product roadmap, and GTM strategy
Shadow at least 10 executive customer conversations
Develop initial point of view for engagement with CIO/CTO/CDO personas
Engage & Formulate (Days 30-60)
Lead first strategic engagements with enterprise accounts
Co-develop executive playbooks with Sales and Product teams
Establish feedback loops with Product and Engineering teams
Influence & Scale (Days 60-90)
Cultivate trusted relationships with C-level executives in 5+ strategic accounts
Co-create first AI-driven integration use cases with customers
Establish thought leadership presence through content and speaking opportunities
Technical Trust & Executive Relationships
Engage directly with C-level executives (CIOs, CTOs, Chief Data Officers, Chief AI Officers) at enterprise accounts to shape integration strategies that solve complex business challenges
Serve as trusted technical advisor throughout the customer lifecycle - from initial engagement through expansion - providing strategic guidance rooted in real-world operator experience
Build lasting peer-to-peer relationships that position you as the go-to expert on enterprise integration, AI orchestration, and automation at scale
Act as technical closer in competitive deals, articulating why Workato's architecture differentiates us from competitors like MuleSoft and Boomi
Influence enterprise architecture decisions and multi-year technology strategies at the executive level
AI, Agentic Automation & Enterprise MCP Strategy
Shape and guide customers' AI and agentic automation journeys, leveraging Workato's AI capabilities and ecosystem
Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation frameworks
Partner with customer executives to define enterprise MCP (Model Context Protocol) strategies including context management, secure AI orchestration, and governance
Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes
Position Workato as the integration and orchestration backbone for enterprise AI transformation
Domain Expertise & Thought Leadership
Establish yourself as the recognized authority across iPaaS, API Management (APIM), data orchestration, EDI, and AI/Agentic automation
Lead "Art of the Possible" workshops that fundamentally shift how customers think about enterprise integration and intelligent automation
Represent Workato at industry conferences, customer advisory boards, analyst briefings, and partner events
Create high-impact thought leadership content: blogs, white papers, webinars, reference architectures, and technical videos
Shape industry narratives and best practices that establish Workato as the category leader
Deal Acceleration & Commercial Impact
Accelerate deal velocity through technical validation, competitive differentiation, and executive trust-building
Identify and shape strategic expansion opportunities by uncovering automation, integration, and AI-driven transformation initiatives
Partner with Account Executives and Sales Leadership on account strategy, competitive positioning, and C-level engagement tactics
Articulate compelling ROI narratives and business case frameworks that accelerate buying decisions
Demonstrate measurable impact on win rates, deal size, and sales cycle length in strategic opportunities
Strategic Advisory & Technical Leadership
Lead high-impact customer engagements requiring executive-level judgment, architectural vision, and industry expertise
Guide prospects and customers through Enterprise Orchestration vision and roadmap development
Develop prioritization frameworks for integration, automation, and AI use cases
Lead technology evaluation and vendor selection processes with enterprise customers
Design governance, scalability, and enterprise operating models for automation initiatives
Product Influence & Market Intelligence
Act as the voice of the customer to Product and Engineering teams, channeling field insights into actionable roadmap input
Identify capability gaps, competitive threats, and market opportunities based on executive-level customer conversations
Develop and refine competitive positioning, objection handling, and differentiation strategies
Define reusable patterns, reference architectures, and technical frameworks that accelerate customer success
Influence industry analysts and thought leaders to strengthen Workato's market position
Internal Enablement & Team Development
Educate and enable Sales Engineers, Account Executives, and Customer Success teams on complex technical capabilities and emerging trends
Develop strategic frameworks, competitive positioning, and executive engagement playbooks for enterprise accounts
Mentor technical team members, helping them develop deeper domain expertise and executive engagement skills
Create scalable technical enablement content and programs that amplify your expertise across the field organization
Drive customer reference creation and participation in case studies, speaking opportunities, and advisory boards
Requirements
Qualifications / Experience / Technical Skills
Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
20+ years of technology transformation experience, including integration, middleware, or API management platforms
15+ years in an Enterprise Architect, CTO, VP Engineering, or similar senior architecture/leadership role
Demonstrated experience advising C-level executives on technology strategy and enterprise transformation
Strong understanding of enterprise security, governance, and operating models
Proven track record of driving platform expansion and value realization in enterprise accounts
Excellent executive communication skills, including board-level presentations and strategic documentation
Ability to operate independently in complex, ambiguous environments and take ownership of outcomes
Travel to client sites up to 50%, with flexibility based on regional needs
Soft Skills / Personal Characteristics
Master's degree in Computer Science, Software Engineering, Business, or related field
Deep knowledge of key enterprise applications: Salesforce, NetSuite, Workday, ServiceNow, SAP, Oracle
Experience with cloud platforms: AWS, Azure, and GCP
Hands-on experience with AI/ML platforms and agentic automation frameworks
Experience in a high-growth startup or scale-up environment
Established personal brand and thought leadership presence in the integration/automation space
Measures of Success
Long-term success for this leader will be measured by their ability to:
Embed Workato at the heart of technology strategy conversations across the region's most influential enterprises
Cultivate sustained engagement with senior technology and engineering leaders ensuring Workato becomes synonymous with Enterprise Orchestration and AI orchestration
Create a robust pipeline of seven-figure opportunities tied to transformation initiatives
Reframe Workato in the minds of decision-makers and analysts as the essential platform for AI-enabled enterprise integration
Leave behind scalable playbooks and repeatable narratives that enable go-to-market teams to engage enterprise audiences with authority and credibility.
Job Req ID: 2646
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role
Cloudflare’s Billing Engineering team builds and operates the systems responsible for usage metering, aggregation, subscriptions, invoicing, payments, and revenue recognition. These systems power billions in revenue and support millions of customers across Cloudflare’s product portfolio.
We are rebuilding key parts of our billing platform to scale with products including AI, Zero Trust, Workers, Bot Management, and DDoS Protection. As a Senior Software Engineer on the Fintech team, you will design reliable financial infrastructure, lead projects from requirements through production, and help ensure billing remains accurate as Cloudflare grows.
Responsibilities
Build Billing Systems:
Design, develop, and operate transactional microservices supporting metering, subscriptions, invoicing, payments, and financial workflows.
Own Projects End to End:
Drive initiatives from requirements and technical design through implementation, testing, deployment, and ongoing operation.
Ensure Accuracy and Reliability:
Build fault-tolerant systems that safely handle retries, failures, concurrency, and high transaction volumes while preserving financial correctness.
Maintain Operational Excellence:
Monitor production services, investigate billing issues, improve observability, and address the underlying causes of recurring incidents.
Shape Technical Direction:
Participate in architecture reviews, make pragmatic technical trade-offs, and help improve engineering standards across the billing platform.
Collaborate Cross-Functionally:
Work with Product, Finance, Accounting, Support, and other engineering teams to turn complex business requirements into maintainable solutions.
Desirable Skills, Knowledge, and Experience
- Five or more years of professional software engineering experience, or equivalent practical experience.
- Experience building and operating distributed systems or backend services in production.
- Proficiency in Go or another modern programming language, with an interest in working extensively with Go.
- Strong understanding of RESTful APIs, service security, and API standards such as OpenAPI, OAuth, or JWT.
- Working knowledge of SQL, data modeling, and relational databases such as PostgreSQL or MySQL.
- Experience designing secure, highly available microservices in Linux or Unix environments.
- Familiarity with event-driven architectures and asynchronous processing.
- Strong troubleshooting, communication, and project ownership skills.
Bonus Points
- Experience with billing, payments, subscriptions, usage metering, invoicing, financial ledgers, or revenue recognition.
- Experience with technologies such as PostgreSQL, Redis, Kafka, Kubernetes, Docker, or Temporal.
- Familiarity with reconciliation, idempotency, auditability, and financial data integrity.
- Experience leading technically complex projects across multiple teams.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Toronto, ON
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. As Ramp’s first Account Manager dedicated to Canadian-based customers, you’ll own a portfolio of Canadian commercial accounts; deepening relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint while developing a deep understanding of their local needs and helping shape Ramp’s growing presence in Canada.
WHAT YOU’LL DO
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
WHAT YOU NEED
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
- This is an in-office role in Toronto, 5 days per week. This is not a remote role.
NICE TO HAVES
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a reliable, tech-savvy, and customer-focused
Tier 1 Help Desk Technician
to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems.
You’re welcome to work remotely in Singapore
.
Your responsibilities will include:
Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email.
Log, categorize, and prioritize all incoming support requests in the IT ticketing system.
Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network).
Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems.
Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications.
Escalate complex or unresolved issues to Tier 2/3 support in a timely manner.
Maintain and update asset inventory records.
Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return.
Follow standard procedures for proper escalation and ticket closure.
Provide excellent customer service by ensuring timely and clear communication with end users.
Extensively document actions taken and suggested resolutions in detail.
Actively contribute to IT knowledge base.
Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure).
Ensure compliance with company IT policies and procedures.
It will be an added bonus if you have:
Exhaust all possible scenarios within their access level when attempting to resolve an issue
Proactively seek feedback from peers, mentors, and leaders
Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects
Contribute to continuous service improvement by participating in projects and driving operational enhancements.
Build meaningful and fruitful relationships within the team and cross functionally
Fearlessly seek improvement personally, within processes, and within the team’s culture
We expect you to have:
An IT customer support background with 4+ years of service desk technical experience.
Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools.
Technical documentation and knowledge base (KB) writing skills.
Hands-on experience with Jira or comparable service management systems.
A customer-first mindset, prioritizing employee satisfaction and support quality.
The ability to independently resolve technical issues across the support portfolio.
Strong organizational skills with the capacity to effectively prioritize and manage a busy workload.
A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Bulgaria, Lithuania, Poland , Romania
headKuala Lumpur, Malaysia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.