Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong
.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: South Korea
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an experienced, customer-obsessed
Solutions Architect
to lead technical engagement with Nebius’ most strategic customers across multiple industry segments. This is a senior, high-impact role focused on complex presales, large-scale ML workloads, and end-to-end customer solution ownership — from early discovery through production adoption.
As a Principal Solutions Architect, you will act as a trusted technical partner for executive stakeholders, AI/ML leaders, and platform teams. You will shape solution strategy, drive complex PoCs, influence product direction, and ensure successful adoption of Nebius AI cloud for mission-critical ML/AI workloads.
As a core member of our founding Japan business team, you will have the opportunity to help shape the foundations of our culture and operations while working remotely and being based in the Greater Seoul Area.
Your responsibilities will include:
Own
end-to-end technical presales and solution delivery
for a diverse portfolio of strategic customers including AI-native and digital-native companies, strategic and large enterprises, and government organizations, from initial discovery through PoC, architecture design, and production readiness.
Serve as a
trusted technical advisor
to senior customer stakeholders (CTO, Head of ML, Platform Engineering, AI Infrastructure teams).
Lead complex
ML/AI infrastructure and MLOps architectures
, including large-scale training and inference workloads on GPU-accelerated cloud platforms.
Design, validate, and document
reference architectures,
Infrastructure-as-Code solutions, and best-practice deployment patterns using Nebius AI.
Drive and execute
advanced PoCs, workshops, architecture reviews, and executive-level presentations
to demonstrate value and accelerate customer adoption.
Partner closely with
Sales, Product, Engineering, and Support
to represent real-world customer requirements and influence product roadmap decisions.
Act as
a single point of technical authority
for key customer scenarios across internal teams (product, support, marketing).
Support strategic marketing initiatives including conferences, hackathons, webinars, customer case studies, and technical thought leadership.
Mentor and provide technical leadership to other Solutions Architects, helping raise the overall technical bar of the organization.
We expect you to have:
10+ years of experience
in senior technical roles such as Solutions Architect, Systems Architect, ML Platform Engineer, or similar — with significant customer-facing responsibilities.
Proven track record of end-to-end delivery of complex presales engagements
, including discovery, solution design, PoCs, and production transition.
Deep hands-on experience with
large-scale ML-based workloads
, including GPU training and inference at scale.
Strong expertise in
cloud infrastructure and MLOps
, including Kubernetes-based platforms and distributed systems.
Solid hands-on experience with
Infrastructure as Code
and configuration management (Terraform, Ansible), and strong
Python
skills.
Deep understanding of
GPU computing stacks
for ML/AI workloads (drivers, CUDA, libraries, performance optimization).
Exceptional communication skills — able to clearly articulate complex technical concepts to both technical and executive audiences.
A highly
customer-centric mindset
with the ability to balance customer needs, technical feasibility, and product strategy.
Fluency in Korean and English
, with the ability to communicate effectively with customers and stakeholders in both languages.
It will be
an added bonus
if you have:
Prior experience as a Senior AI/ML Specialist Solutions Architect, Technical ML Product Manager, or in a similar senior AI/ML-focused role.
Hands-on experience with HPC and ML orchestration frameworks (e.g., Slurm, Kubeflow).
Practical experience with deep learning frameworks such as PyTorch and TensorFlow.
Strong understanding of the cloud ML ecosystem across major providers (NVIDIA, AWS, Azure, Google Cloud).
Experience influencing product direction based on customer feedback and real-world usage patterns.Experience leading and contributing to end-to-end large scale ML deployment projects on all layers of the stack.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Japan
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an experienced, customer-obsessed
Solutions Architect
to lead technical engagement with Nebius’ most strategic customers across multiple industry segments. This is a senior, high-impact role focused on complex presales, large-scale ML workloads, and end-to-end customer solution ownership — from early discovery through production adoption.
As a Principal Solutions Architect, you will act as a trusted technical partner for executive stakeholders, AI/ML leaders, and platform teams. You will shape solution strategy, drive complex PoCs, influence product direction, and ensure successful adoption of Nebius AI cloud for mission-critical ML/AI workloads.
As a core member of our founding Japan business team, you will have the opportunity to help shape the foundations of our culture and operations while working remotely and being based in the Greater Tokyo Area.
Your responsibilities will include:
Own
end-to-end technical presales and solution delivery
for a diverse portfolio of strategic customers including AI-native and digital-native companies, strategic and large enterprises, and government organizations, from initial discovery through PoC, architecture design, and production readiness.
Serve as a
trusted technical advisor
to senior customer stakeholders (CTO, Head of ML, Platform Engineering, AI Infrastructure teams).
Lead complex
ML/AI infrastructure and MLOps architectures
, including large-scale training and inference workloads on GPU-accelerated cloud platforms.
Design, validate, and document
reference architectures,
Infrastructure-as-Code solutions, and best-practice deployment patterns using Nebius AI.
Drive and execute
advanced PoCs, workshops, architecture reviews, and executive-level presentations
to demonstrate value and accelerate customer adoption.
Partner closely with
Sales, Product, Engineering, and Support
to represent real-world customer requirements and influence product roadmap decisions.
Act as
a single point of technical authority
for key customer scenarios across internal teams (product, support, marketing).
Support strategic marketing initiatives including conferences, hackathons, webinars, customer case studies, and technical thought leadership.
Mentor and provide technical leadership to other Solutions Architects, helping raise the overall technical bar of the organization.
We expect you to have:
10+ years of experience
in senior technical roles such as Solutions Architect, Systems Architect, ML Platform Engineer, or similar — with significant customer-facing responsibilities.
Proven track record of end-to-end delivery of complex presales engagements
, including discovery, solution design, PoCs, and production transition.
Deep hands-on experience with
large-scale ML-based workloads
, including GPU training and inference at scale.
Strong expertise in
cloud infrastructure and MLOps
, including Kubernetes-based platforms and distributed systems.
Solid hands-on experience with
Infrastructure as Code
and configuration management (Terraform, Ansible), and strong
Python
skills.
Deep understanding of
GPU computing stacks
for ML/AI workloads (drivers, CUDA, libraries, performance optimization).
Exceptional communication skills — able to clearly articulate complex technical concepts to both technical and executive audiences.
A highly
customer-centric mindset
with the ability to balance customer needs, technical feasibility, and product strategy.
Fluency in Japanese and English
, with the ability to communicate effectively with customers and stakeholders in both languages.
It will be
an added bonus
if you have:
Prior experience as a Senior AI/ML Specialist Solutions Architect, Technical ML Product Manager, or in a similar senior AI/ML-focused role.
Hands-on experience with HPC and ML orchestration frameworks (e.g., Slurm, Kubeflow).
Practical experience with deep learning frameworks such as PyTorch and TensorFlow.
Strong understanding of the cloud ML ecosystem across major providers (NVIDIA, AWS, Azure, Google Cloud).
Experience influencing product direction based on customer feedback and real-world usage patterns.Experience leading and contributing to end-to-end large scale ML deployment projects on all layers of the stack.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. Our GTM Engineering team plays a critical role in building and maintaining the connective tissue across Baseten’s GTM tools, processes, and user experience for the field.
The GTM tooling landscape is changing fast, and the teams that win are the ones that adapt and iterate the fastest. This role exists to make sure Baseten is one of them.
You'll design, build, and ship AI-powered workflows that scale our GTM functions as a competitive advantage. We want someone who can walk in, audit what we have, identify what we're missing, and start shipping fast.
You know when to reach for Clay and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader systems architecture tomorrow. And you bring a point of view — on our stack, on what we should be building, and on where AI can do something low-code tooling simply can't.
RESPONSIBILITIES
- Ship AI-powered workflows for the field — build the agents and automations that give reps and managers real leverage, off-loading the manual and repetitive work. Reach for AI where it does something low-code can't.
- Get insights in front of reps — turn Salesforce, warehouse, and usage data into the dashboards, scores, and alerts reps actually act on. A build isn't done until the field is using it.
- Audit the stack and generate your own backlog — we have a lot of tools, some overlap, and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap.
- Ship rep-productivity workflows fast — triage asks from the field, find the low-hanging fruit, and build it. A good week looks like a VP of Sales asking for something Monday and having it live by Wednesday.
- Know when to go custom — not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default.
- Think in systems, not solutions — every workflow you build has upstream and downstream implications. Anticipate them, design for them, and don't create technical debt that someone else has to unwind six months later.
- Integrate third-party APIs to sync events and information across disparate systems — ensuring data flows reliably between the tools your team depends on every day.
- Document what you build — if people can't find it, understand it, or trust it, it doesn't matter how well it works.
REQUIREMENTS
- 3+ years of experience in GTM Engineering, workflow automation, or a technical RevOps role — ideally at a high-growth, AI-native B2B company
- You’ve shipped production agents on Vercel — build custom internal GTM apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts
- Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar) — you're actively building with these tools in production, not just experimenting
- Hands-on experience with Clay as a primary enrichment and workflow tool — you have opinions about how to use it well and you've pushed it to its limits
- Direct experience with Salesforce — you know the data model, you've built on it, and you're comfortable owning CRM-level changes
- A track record of owning end-to-end AI and automation workflows, not just contributing to or consuming them
- Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks
- Strong judgment on the build decision — you know when low-code gets you 80% of the way there and when it becomes the bottleneck, and you act accordingly
- Experience in high-growth B2B technology companies
NICE TO HAVE
- Familiarity with enrichment and data-provider ecosystems beyond Clay
- Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer
- Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.)
- Experience with highly technical software sales cycles and complex GTM motions
- An instinct for stack consolidation — you've inherited a messy tool environment before and helped bring it toward something more intentional without breaking what works
- Systems thinker — you naturally break problems into composable parts, building solutions with separation of concerns so they're reusable, extensible, and easy to maintain
- Comfortable with a little sprawl — you're not paralyzed by ambiguity or imperfect tooling. You know how to experiment, build fast, and clean up as you go
- Challenging work and exposure to a variety of ML startups.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
We are seeking an enthusiastic and proficient Product Marketing Manager with a strong background in SaaS to join our team. The ideal candidate will excel at designing and executing high-impact marketing strategies that drive product adoption, generate qualified leads, and support business growth. This role requires a strategic thinker who can position our integration platform effectively in the market, craft compelling messaging, and act as a brand ambassador at industry events. You will collaborate closely with sales, product, and partner teams to ensure our go-to-market efforts resonate with customers and partners, while also engaging directly with stakeholders to highlight the unique value of our solutions.
Job Responsibilities:
Campaign Development & Execution:
Develop and implement lead-generating sales and marketing campaigns across diverse channels, including digital, social media, and events, with a focus on SaaS products.
Partnership Cultivation:
Actively seek and engage new partners for our partner program, using your industry connections and insights, particularly within the SaaS industry.
Event Participation & Field Visits:
Represent DBSync at various industry events, conferences, and seminars, and be willing to visit partners and potential partners in person. Articulate the benefits of our SaaS integration solutions effectively.
Revenue Growth:
Contribute to the company's revenue growth by developing strategies that convert leads into sales, identifying new revenue opportunities, and optimizing marketing campaigns for maximum ROI.
Team Collaboration:
Collaborate with sales, product development, and customer service teams to ensure marketing strategies are aligned with overall business goals.
Skills and Qualifications:
Bachelor’s degree in Marketing, Business, or a related field. An MBA is a plus.
Demonstrated experience of minimum 5 years in marketing, preferably within the technology or SaaS domain.
In-depth knowledge of lead generation strategies and associated metrics.
Outstanding communication and presentation skills.
Proficiency in building and nurturing relationships with partners and stakeholders.
Willingness to travel for events and in-person partner visits.
Prior experience in SaaS product marketing
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
We are seeking an enthusiastic and proficient Product Marketing Manager with a strong background in SaaS to join our team. The ideal candidate will excel at designing and executing high-impact marketing strategies that drive product adoption, generate qualified leads, and support business growth. This role requires a strategic thinker who can position our integration platform effectively in the market, craft compelling messaging, and act as a brand ambassador at industry events. You will collaborate closely with sales, product, and partner teams to ensure our go-to-market efforts resonate with customers and partners, while also engaging directly with stakeholders to highlight the unique value of our solutions.
Job Responsibilities:
Campaign Development & Execution:
Develop and implement lead-generating sales and marketing campaigns across diverse channels, including digital, social media, and events, with a focus on SaaS products.
Partnership Cultivation:
Actively seek and engage new partners for our partner program, using your industry connections and insights, particularly within the SaaS industry.
Event Participation & Field Visits:
Represent DBSync at various industry events, conferences, and seminars, and be willing to visit partners and potential partners in person. Articulate the benefits of our SaaS integration solutions effectively.
Revenue Growth:
Contribute to the company's revenue growth by developing strategies that convert leads into sales, identifying new revenue opportunities, and optimizing marketing campaigns for maximum ROI.
Team Collaboration:
Collaborate with sales, product development, and customer service teams to ensure marketing strategies are aligned with overall business goals.
Skills and Qualifications:
Bachelor’s degree in Marketing, Business, or a related field. An MBA is a plus.
Demonstrated experience of minimum 5 years in marketing, preferably within the technology or SaaS domain.
In-depth knowledge of lead generation strategies and associated metrics.
Outstanding communication and presentation skills.
Proficiency in building and nurturing relationships with partners and stakeholders.
Willingness to travel for events and in-person partner visits.
Prior experience in SaaS product marketing
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Poland; Czechia; Italy
(Senior)
Director
Pharmacovigilance Operations
/Central PV Services is responsible for the leadership, strategic development, and operational oversight of the global Central Pharmacovigilance (PV) Services organization. The role ensures compliant, efficient, and scalable delivery of centralized pharmacovigilance services, including Individual Case Safety Report (ICSR) processing, literature surveillance, signal detection and management, benefit-risk management, aggregate safety reporting, and related PV operational services. The role is accountable for building and expanding strategic global delivery hubs, developing scalable outsourcing models, driving operational excellence, and supporting the operational, financial, and client objectives of the PV & MI Business Unit.
This is
remote
role for anyone within
European Union.
Key areas of responsibility and main tasks:
Strategic & Functional Leadership
Execute the Central PV Services strategy in alignment with the PV & MI Business Unit objectives.
Develop scalable centralized PV operating models supporting global clinical development and post-marketing programs.
Lead establishment, expansion and optimization of global PV delivery hubs.
Develop strategic outsourcing models to improve scalability, quality, operational efficiency, and financial performance.
Drive innovation, automation, AI-enabled technologies and digital transformation across Central PV Services.
Advise the VP, Global Safety & MI on operational strategy, service delivery, capacity planning and operational risks.
Act as escalation point for significant Central PV operational and service delivery issues.
Provide operational performance reporting, delivery metrics and strategic updates to senior management.
Central PV Operations & Delivery Excellence
Provide strategic and operational oversight of centralized pharmacovigilance services across:
Case Management (ICSR processing, case intake and triage, medical coding, quality review, and medical review support).
Literature Management (literature surveillance, screening, and literature case processing).
Signal & Benefit-Risk Management (signal detection, validation, evaluation, benefit-risk assessment, and related risk management activities).
Aggregate Safety Reporting (PSURs/PBRERs, DSURs, PADERs, and other regulatory aggregate safety reports).
Operational Excellence (Safety Data Exchange activities, operational metrics and reporting, process standardization, automation, continuous improvement, and service delivery governance).
Ensure all Central PV Services are delivered in accordance with applicable regulations, contractual obligations, internal procedures, quality standards, and client expectations.
Monitor operational, quality, and productivity KPIs, ensuring timely escalation, corrective actions, and continuous improvement initiatives.
Drive operational excellence through standardized processes, technology enablement, automation, and scalable delivery models that support sustainable business growth.
Global Delivery Hub & Outsourcing Strategy
Develop and implement the global strategy for centralized PV delivery, ensuring scalable, efficient, and consistent service delivery across regions.
Build, expand, and optimize strategic centralized PV delivery hubs to support business growth and evolving client needs.
Lead the transition and integration of PV activities into centralized delivery models, ensuring effective governance, business continuity, and operational consistency.
Establish standardized operating models, resource planning, and workforce strategies to optimize capacity, utilization, and delivery performance across global operations.
Drive continuous improvement through process optimization, innovation, digital solutions, and enabling technologies to enhance quality, efficiency, and scalability.
Develop and maintain resilient global delivery capabilities that support sustainable growth, client satisfaction, and high-quality service delivery.
Compliance & Operational Quality
Maintain inspection-ready Central PV operational processes.
Ensure delivery complies with EU GVP Modules, FDA, ICH and other applicable global regulations.
Support regulatory inspections and client audits involving Central PV Services.
Oversee implementation and follow-up of CAPAs related to operational activities.
Ensure governance of operational KPIs, quality metrics and compliance monitoring.
Collaborate with QPPV Office, Medical/Clinical Safety, PV/MI Technologies, and Medical Information functions to ensure harmonized PV/MI governance.
Financial & Business Support
Contribute to Business Unit financial targets through effective operational planning, workforce optimization and resource forecasting.
Support pricing, proposals, RFIs, RFPs and bid defenses by providing operational expertise, delivery models and resource assumptions.
Identify opportunities for operational efficiencies, automation and cost optimization while maintaining quality and compliance.
Support expansion of Central PV Services across existing and new clients.
Team Management
Lead and develop the Central PV Services leadership team.
Build organizational capability supporting global service expansion.
Drive succession planning and talent development.
Promote a culture of operational excellence, accountability, innovation and continuous improvement.
Ensure appropriate organizational structures supporting sustainable growth.
Client & Cross-Functional Collaboration
Support client retention through high-quality operational delivery and continuous service improvement.
Partner closely with the QPPV Office, Program Management, Operations Strategy, PV/MI Technologies, Medical & Clinical Safety and Medical Information to ensure integrated service delivery.
Collaborate with Quality, Regulatory, Commercial, Legal and Business Development functions.
Represent Central PV Services during governance meetings, operational reviews and client engagements.
Support strategic client initiatives involving centralized PV outsourcing and transformation
Other responsibilities
Identify areas for improvement and proactively propose solutions within the area of responsibility.
Deputize for another employee or staff member of the same department as instructed by the Head of Department.
Perform additional tasks related to the department's activities as assigned by the Head of Department
Requirements
MD, PharmD, PhD, MSc or equivalent scientific degree preferred.
At least 12 years of pharmacovigilance experience.
At least 5 years of progressive leadership experience managing global PV operations.
Demonstrated experience leading centralized PV services and global delivery organizations.
Extensive knowledge of case processing, literature surveillance, signal detection, benefit-risk management and aggregate reporting.
Experience building global shared service centers and scalable outsourcing models.
Strong knowledge of EU GVP Modules, ICH guidelines, FDA and global PV regulations.
Experience supporting regulatory inspections and client audits.
Strong understanding of safety databases and PV technologies.
Demonstrate strong leadership and collaboration by effectively leading and aligning global operational teams.
Drive executive communication through operational excellence and strategic execution.
Influence stakeholders across complex global organizations.
Demonstrate strategic thinking with a strong operational excellence mindset.
Apply advanced decision-making and problem-solving skills.
Demonstrate negotiation skills and commercial acumen with a client-focused approach.
Stay informed of emerging PV technologies, automation, AI, and regulatory developments.
Effectively adapt to and lead organizational change.
Apply coaching and mentoring techniques to develop future leaders.
Demonstrate behaviors aligned with Company values, cultural awareness, and the ability to work effectively in diverse environments.
Professional level in English, both oral and written.
Benefits
International team and environment
Remote Work, workation & Flexibility
Health & Wellbeing – wellness initiatives
Professional growth and development in the Life science industry
Team Culture – Team buildings and global meetings.
Performance based annual bonus
Comprehensive Insurance - Personal accident, business trip coverage, and additional health insurance.
Location: Livermore, United States; Fremont, United States; San Jose, United States; Pleasanton, United States; Santa Clara, United States; Mountain View, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Diego, United States; Coronado, United States; Chula Vista, United States; La Jolla Ranch, United States; Oceanside, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Oranjestad, Aruba
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Naples, United States; Bonita Springs, United States; Pelican Marsh, United States; Golden Gate, United States; Marco Island, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Boston, United States; Natick, United States; Provincetown, United States; Hadley, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bethesda, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg
.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Des Peres, United States; Kansas City, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Anaheim, United States; Irvine, United States; Laguna Beach, United States; Newport Beach, United States; Costa Mesa, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Indianapolis, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Durham, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Carmel-by-the-Sea, United States; Monterey, United States; Del Monte Forest, United States; Pacific Grove, United States; Carmel Highlands, United States; Sand City, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
South Korea
Japan
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Livermore, United States; Fremont, United States; San Jose, United States; Pleasanton, United States; Santa Clara, United States; Mountain View, United States
San Diego, United States; Coronado, United States; Chula Vista, United States; La Jolla Ranch, United States; Oceanside, United States
География найма не уточнена
Naples, United States; Bonita Springs, United States; Pelican Marsh, United States; Golden Gate, United States; Marco Island, United States
Boston, United States; Natick, United States; Provincetown, United States; Hadley, United States
Bethesda, United States
Des Peres, United States; Kansas City, United States
Anaheim, United States; Irvine, United States; Laguna Beach, United States; Newport Beach, United States; Costa Mesa, United States
Indianapolis, United States
Durham, United States
Carmel-by-the-Sea, United States; Monterey, United States; Del Monte Forest, United States; Pacific Grove, United States; Carmel Highlands, United States; Sand City, United States