Location: Philippines
REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)
Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes.
WHAT YOU WILL DO:
Own the authorization lifecycle
Submit authorization requests through payer portals and other approved channels, and track them through to resolution.
Collect and validate clinical documentation and patient information needed to support each request.
Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks.
Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look.
Navigate the systems that keep care moving
Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments.
Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready.
Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification.
Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request.
Keep the queue under control
Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness.
Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation.
Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training.
WHY APPLY?
Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!
Location: Philippines
REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)
Neolytix is specifically looking for people who've already done hybrid clinical-operations work and been both things at once: have completed a nursing degree, and who also knows how to work on queues, productivity targets, multiple systems, and service-level expectations.
WHAT YOU WILL DO:
Review clinical documentation and chart notes for completeness, medical necessity, and accuracy in support of authorization, utilization review, or documentation workflows.
Apply clinical judgment to prior authorization, precertification, or utilization review requests, working within established clinical and payer review criteria.
Navigate structured, high-volume queues and multiple systems — EHR/EMR, payer portals, and case management or workflow tools — while meeting daily productivity and turnaround expectations.
Document findings, decisions, and communications completely and accurately, keeping records audit-ready.
Coordinate with physicians, nurses, and other clinical staff on cases that need additional information or a peer-to-peer review.
Escalate complex or time-sensitive cases appropriately and track them through to resolution.
Maintain compliance with HIPAA, payer requirements, and internal quality standards.
Required: A completed nursing degree, combined with healthcare BPO experience.
WHY APPLY?
This role allows you to do work that actually uses your clinical training! If you've done clinical work inside a structured, queue-driven operations environment before, you got what we need!
Location: Philippines
REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)
Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes.
WHAT YOU WILL DO:
Own the authorization lifecycle
Submit authorization requests through payer portals and other approved channels, and track them through to resolution.
Collect and validate clinical documentation and patient information needed to support each request.
Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks.
Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look.
Navigate the systems that keep care moving
Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments.
Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready.
Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification.
Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request.
Keep the queue under control
Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness.
Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation.
Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training.
WHY APPLY?
Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!
Philippines
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Location: Riyadh, KSA
Workplace: onsite
Tabby is seeking a
Partner Support Team Leader
who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams.
This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards.
Key Responsibilities
Team Leadership & Coaching
Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence).
Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s.
Create and maintain development plans to grow skills and retain top performers.
Operational Delivery
Manage daily workflows, escalations, and partner deliverables across multiple support channels.
Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls).
Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling.
Quality & Process Management
Participate in QA monitoring and ensure action plans are executed.
Champion the side-ticket and escalation framework to maintain efficiency and traceability.
Keep the team updated on product/process changes and industry trends.
Identify opportunities for automation and workflow improvement to enhance partner experience.
Stakeholder & Business Alignment
Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys.
Support delivery of business targets through reporting, root-cause analysis, and solution proposals.
Escalate high-impact issues to senior management with clear data and recommendations.
Benefits
Quarterly Bonus
based on achieving operational targets.
Career Growth Opportunities
, subject to business needs and performance.
Exposure to a high-growth fintech environment with opportunities to shape operational excellence.
Location: Cairo, Egypt
Workplace: onsite
About Us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role:
The role supports the Enterprise Risk Management (ERM) function by keeping its core processes running to a reliable cycle — risk and incident records, policy administration, new product approval coordination and the reporting calendar — so that the risk information reaching senior management and committees is complete, accurate and on time. The role works closely with the ERM Manager and first-line stakeholders across the business.
Key Responsibilities
Support the quarterly risk reporting cycle, including collection and validation of metrics, pack production and committee materials.
Maintain risk registers, incident records and action trackers, ensuring entries are complete, current and supported by evidence.
Administer the policy programme — tracking review and approval status, formatting, version control and the governance calendar.
Support the risk and control self-assessment cycle — scheduling checks, chasing evidence, and populating workpapers and trackers.
Support the maintenance of the risk appetite framework and key risk indicators, including data sourcing and validation with metric owners.
Support ERM training and awareness activity, including delivery logistics, materials and completion records.
Work closely with first-line stakeholders to collect, chase and quality-check risk information, escalating gaps and delays promptly.
Support internal audit and regulatory requests by preparing documentation and audit-ready evidence.
Support ERM governance and tooling, including use and administration of GRC tools and maintenance of documentation.
Skills, Knowledge & Expertise
2–4 years' experience in risk, GRC, compliance, audit support or a related operational role within Financial Services, FinTech, Payments or another regulated environment.
Working knowledge of risk registers, risk reporting and control documentation, with the ability to apply concepts pragmatically.
Strong organisational skills and attention to detail, with the ability to run several recurring cycles in parallel and keep each to deadline.
Confident coordinating across functions and seniority levels, including remotely, and comfortable chasing stakeholders for information.
Excellent written and verbal communication skills in English, including experience preparing clear risk reports and presentations.
Proficiency in Excel and PowerPoint; hands-on experience using or supporting GRC tools a strong advantage.
Job Benefits
2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment.
Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically.
Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage.
Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively.
Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.
Location: Dubai, UAE
Workplace: onsite
About Us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role:
The role supports and independently delivers key elements of the business continuity and operational resilience programme across Tabby's UAE entities, helping the business understand which services must keep running, how long they can be disrupted before customers are harmed, and whether the firm could recover within that time. The role works closely with first-line owners across the business and supports the firm's response to regulatory expectations on operational resilience.
Key Responsibilities
Support the delivery of the business continuity and operational resilience programme across both UAE entities, in line with Central Bank of the UAE (CBUAE) expectations and the Group risk framework.
Run the business impact analysis cycle with departments — gathering, challenging and consolidating what each team does, what breaks if it stops, and how quickly.
Support the identification of critical operations and the setting of impact tolerances, working with first-line owners and senior management.
Develop and maintain business continuity and recovery plans, dependency mapping and crisis playbooks, keeping them current, practical and usable.
Coordinate and support the exercise and testing programme, including tabletop exercises, and document outcomes, lessons learned and follow-up actions.
Support the maintenance and continuous improvement of business continuity and operational resilience policies, standards and methodologies.
Contribute to resilience reporting for senior management, risk committees and the regulator, including maturity and self-assessment positions.
Support third-party and technology dependency work where it affects the resilience of critical operations.
Provide practical support to first-line owners on business impact analyses, recovery objectives, continuity planning and remediation actions.
Act as a point of contact for internal audit and support regulatory or external reviews relating to business continuity and operational resilience.
Support ERM governance and tooling, including use and administration of GRC tools, maintenance of documentation, committee materials, action trackers and audit-ready evidence.
Skills, Knowledge & Expertise
2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment.
Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically.
Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage.
Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively.
Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.
Job Benefits
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company’s employee stock options program.
Health Insurance
Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!
Location: Dubai, UAE
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We are looking for a Senior Product Manager located (or ready for relocation) in the UAE to lead the development and growth of our P2P and local transfer products in Tabby Cash. Since our vision is to become a financial service for daily use, we need a passionate, driven individual to make sending money to friends and family a daily habit for millions of Tabby customers.
You will lead a dedicated team focused only on P2P and local transfers and work cross-functionally with engineering, design, data, marketing, legal, compliance and our banking partners to deliver a seamless and scalable experience in the UAE and KSA.
What you will be doing
Own the strategy and roadmap for money moving between people inside the country: P2P between wallets, local bank transfers and instant payments.
Launch new local payment rails and partner integrations end to end, from discovery and regulatory requirements to scale.
Invent creative, viral social money mechanics that people love to use and share: request money, split the bill, QR, payment links and sending to people who don't have a wallet yet.
Grow the network by turning millions of Tabby app users into active senders and recipients.
Work closely with legal, compliance, risk and core banking teams so products meet local regulations and security standards without killing innovation, because we are about balance.
Lead the launch of local transfers in KSA together with local partners.
Shape how the team works together with the Team Lead: planning, rituals and a predictable delivery cadence.
Set and track KPIs (senders, transfer frequency, recipients per user, retention) and run experiments to move them.
Keep an ear to the ground on market trends, user behaviour and best-in-class P2P products to keep us ahead of the game.
Plan launches with marketing and communications teams to ensure clear messaging and user adoption.
What you will need
UAE residence or ready for relocation
5+ years
of experience as a Product Manager with hands-on expertise in P2P payments, wallets, instant payments or mobile banking
Proven track record of launching and growing consumer payment products with measurable results
Experience delivering products with banks, payment rails or other regulated partners
Resilience and ability to adapt to a rapidly changing environment
Fluency in English
Benefits
Ownership & Impact:
A working environment that gives you autonomy and responsibility from day one.
Culture:
Collaborative, inclusive, and driven environment where your voice matters.
Flexibility:
Enjoy flexible working hours designed to optimize productivity and balance.
Growth:
Participate in the company’s employee stock options program and shape your career trajectory.
Support:
Comprehensive health insurance, generous PTO and a Flexible Benefits budget to meet your personal needs.
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).
If this sounds exciting to you, we’d love to hear from you!
Location: Belgrade, Remote
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We are looking for a
Senior Product Manager
with a strong business and technical background to join our
Statements team
in the
Core Platform Domain.
The team owns the statement and billing engine behind Tabby’s card products.
You will be the Billing team’s go-to partner for Tabby Card. You’ll own all billing functionality the card needs, advise on what’s feasible from a platform, financial and compliance perspective, and shape the rules and architecture behind new card products and markets.
This is a highly cross-functional role, great for someone who has built or run card billing, card management or ledger platforms and wants to own how a credit product works under the hood.
What you will be doing
Partner with Tabby Card product teams on all billing functionality and advise on platform, financial and compliance feasibility
Own the billing and statements roadmap across existing and next-generation card products
Define the core billing mechanics (statement cycles, minimum payment, repayment rules, installment plans and refunds) and shape the underlying data model and architecture with engineering
Translate regulatory and accounting requirements into product requirements with Compliance and Finance
Align scope and dependencies with adjacent teams: lending, risk, collections, support and finance
Prioritize the backlog and support engineering and QA on requirements and edge cases
What we are looking for
3+ years in product management with a strong focus on LMS, billing, core banking, lending, or ledger platforms
Experience with platform products in a regulated financial environment
Upper-Intermediate English or higher
Strong at turning complex business and regulatory rules into precise, implementation-ready specs
Hands-on with SQL and product architecture: comfortable designing data models, service interactions and API contracts with engineers
Active use of AI tools in daily work, such as prototyping, data analysis, spec writing and automating routine tasks
Good understanding of API and integration design: REST, gRPC
Strong plus
Experience in
fintech, payments, banking, wallets, cards, or ledger/accounting
domains
Familiarity with platforms such as Thought Machine, Mambu, Galileo, Marqeta or TSYS
Understanding of double-entry accounting and reconciliation
What success looks like
In this role, success means you can:
Turn ambiguous financial or product requirements into clear, scalable platform designs
Help teams implement changes safely in critical money movement systems
Improve consistency across products by designing reusable CoreBank capabilities
Grow from owning requirements into shaping the direction and evolution of the platform
Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Belgrade, Remote
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Technical Product Manager
with a strong system analysis background to join Tabby’s Financial Platform domain. Every product Tabby launches passes through this domain. We define the financial logic behind each product: how it charges, settles, accounts, and reports. We make sure every launch meets regulatory and financial audit requirements, and we turn one-off needs into reusable platform solutions that the rest of the company builds on.
This is a cross-functional role spanning product, system design, financial operations, and platform architecture. It suits you if you want to shape how the financial side of every product is designed, and to see those designs through to robust, best-in-class implementation.
What you’ll do:
Turn business, product, finance, and regulatory needs into clear system requirements and implementation-ready specifications
Define how money and financial data flow end to end across products, partners, and internal systems, from transaction to accounting record
Contribute to platform architecture and service interaction design across product services and CoreBank components
Work with PMs, engineers, Finance, Compliance, and adjacent teams to define scope, dependencies, and delivery phases
Identify the services, integrations, and teams affected by each change
Shape and prioritize the team backlog with the product lead
Support engineering and QA through implementation, covering edge cases, expected behavior, and incident analysis
Keep technical and functional documentation current and usable for engineers and business stakeholders alike
What you’ll bring:
3+ years as a Technical PM, System Analyst, or Business Analyst
Upper-Intermediate English or higher
Ability to break down large business processes into clear technical flows
Experience with distributed, service-based architectures
Solid API and integration design knowledge (REST, SOAP, gRPC)
Strong documentation skills: functional specs, sequence diagrams, state models, API contracts, data models
Knowledge of UML, BPMN, or similar notations
Strong plus:
Fintech, payments, banking, wallets, cards, lending, or ledger/accounting experience
Hands-on work with financial transactions, reconciliation, or money movement systems
Exposure to regulated environments, such as central bank requirements or e-invoicing
ERP integration experience (NetSuite or similar)
Product mindset and appetite for broader ownership over time
What success looks like:
Ambiguous financial, product, or regulatory requirements become clear, scalable platform designs
Teams ship changes safely in critical money movement systems
Reusable platform capabilities improve consistency across products
You grow from owning requirements into shaping the direction of the platform
What we offer:
Full-time B2B contract
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation, and legal setup (if needed).
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East — 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. As General Manager, you will take Tabby Kuwait from a licensed entity in progress to a fully operating, onshore, regulated business — and then scale it. You'll be the face of Tabby to the Central Bank of Kuwait and to the local banking and merchant ecosystem, with full accountability for standing up the entity, the team and the growth plan from day one.
Very few people get to build a regulated consumer finance business in a market from a standing start, with a proven regional platform behind them. This is that opportunity.
Key Responsibilities
Own the Central Bank of Kuwait relationship end to end — registration and licensing, correspondence, inspections and ongoing supervisory dialogue — as the named accountable executive
Stand up Tabby Payments K.S.C.C. as a fully operating local entity, with its own team, compliance, operations and governance
Carry full commercial ownership of the Kuwait market: merchant acquisition and retention, bank and payments partnerships, local marketing and customer growth
Own the local P&L and market-level economics, operating within group frameworks for product, credit, risk, treasury and legal — and influencing those functions to get what the market needs
Build and lead the local team, starting lean and scaling with the business — defining the hiring plan and owning the local cost base
Define and sequence the market's product roadmap with group product, bringing Tabby's wider product set into Kuwait as licensing and infrastructure allow — including longer-term financing, card, wallet and payments, and cross-border transfers
Represent Tabby externally as the senior leader in-market, with banks, merchants, partners and the regulator
Skills, Knowledge and Expertise
10+ years of experience, including at least 3 years in a general management or senior commercial role with full P&L accountability
A track record of launching or scaling a regulated financial services, payments or fintech business in a GCC market
Direct experience as the named accountable executive in a relationship with a financial regulator — licensing, submissions, examinations or remediation
Domain expertise in fintech, consumer lending/BNPL, payments and e-money, or retail banking and cards, including financial regulation and licensing in the GCC (Central Bank of Kuwait experience specifically valued)
A proven merchant or B2B commercial track record — building a partner base from a low base, not just managing an existing one
Comfort operating in ambiguity with a small team: a builder, not an administrator of an established machine
Strong grounding in P&L management and unit economics, regulatory submissions and compliance/AML frameworks, and commercial contracting and partnership negotiation
Professional Arabic and English, including the ability to handle Arabic regulatory correspondence
Nice to have:
Existing relationships with the Central Bank of Kuwait
Prior experience inside a high-growth start-up or fintech
Exposure to local funding or bank facility relationships
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East - 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. You'll support building the compliance function in Kiwait rather than inherit one, and act as our principal contact with the Central Bank of Kuwait.
Key Responsibilities
Own the CBK relationship - correspondence, inspections, information requests and supervisory dialogue
Lead the compliance workstream of our CBK registration and licensing programme
Build the Kuwait compliance framework from scratch: policies, controls, monitoring plan and risk assessments
Act as MLRO - own the AML/CFT programme, including STR filing, CDD, sanctions screening and transaction monitoring
Maintain the BNPL consumer protection framework covering dispute resolution, fee transparency and complaint handling
Track regulatory change, assess business impact and drive implementation with the relevant owners
Prepare compliance reporting for CBK and papers for the audit and risk committees
Conduct regular compliance assessments and audits, proactively identifying potential areas of non-compliance and recommending corrective actions to mitigate risks and ensure adherence to regulatory standards.
Provide strategic guidance and support to various departments within the organization on compliance-related matters, including regulatory changes and updates, ensuring that all business activities are conducted in a compliant manner.
Design and roll out efficient and effective compliance processes, leveraging technology and innovative solutions to streamline compliance workflows and enhance operational efficiency.
Collaborate with internal stakeholders, including senior management, to integrate compliance considerations into all aspects of business operations, including product development, marketing, and customer service.
Skills, Knowledge and Expertise
5+ years
in compliance, AML/CFT or regulatory advisory within a CBK-regulated business - a Kuwaiti bank, finance company, exchange house, or registered e-payment or e-money provider
Direct experience dealing with the CBK
, including inspections and regulatory submissions
Working knowledge of the CBK e-payment of funds regime and Kuwait's AML/CFT framework
A track record of
building
frameworks, not only administering them
Professional Arabic and English, including drafting regulatory correspondence in Arabic
Location: Riyadh, KSA
Workplace: onsite
BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity
checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and
collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal
inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why
a critical service went down with no warning.
As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence
questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms,
which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures.
Key Responsibilities
Due Diligence & Onboarding
Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping.
Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or
fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing,
banking, and collections partners.
Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights,
breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties.
Risk Assessment & Ongoing Monitoring
Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews.
Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and
adverse media.
Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually
is.
Cross-Functional Partnership
Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed.
• Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident
trends into decisions leadership can act on.
Offboarding & Exit Management
Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing.
Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors
classified as critical or important.
Skills, Knowledge & Expertise
3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences.
Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or
CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away.
Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations
(GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and
outsourcing/operational resilience expectations for critical third parties.
Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a
fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal
needs to walk.
Ability to translate risk findings for people who don't think in risk terms, including explaining to a
commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later.
Strong analytical skills with the ability to interpret vendor performance and control data to support
operational decisions.
Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of
the organization.
Full professional proficiency in English required; Arabic is a plus.
Nice to have:
Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring
vendors, or collections agencies specifically.
Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment
workflows and vendor inventory.
CTPRP, CRISC, CISA, or CISM certification.
Location: Riyadh, KSA
Workplace: onsite
About Tabby:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the role:
The People Experience Partner owns the end-to-end employee experience for Tabby's KSA entity, acting as a hands-on people partner to the business. The role brings together the onboarding and offboarding experience and performance-management enablement, alongside Saudization planning and a strong grounding in Saudi government relations. Working in a fast-paced, high-growth environment, it ensures employees connect with the business from day one and that people processes run smoothly and to standard.
Key Responsibilities
Coordinate performance and calibration sessions with managers.
Ensure Performance Management (PMS) Cycle runs to process — driving timely completion of self-reviews, manager ratings, and cycle milestones.
Own PIP cases end to end, from setup through monthly progress check-ins to closure
Own Saudization planning in partnership with the Talent Acquisition team — aligning hiring with Saudization targets and conducting quarterly reviews with TA.
Drive adoption and continuous improvement of digital onboarding & offboarding workflow and optimization.
Own the onboarding experience deliver onboarding sessions and guide new joiners through the journey so they connect with the business from day one
Facilitate Exit & Onboarding and turn the insights into clear action plans and outcomes that improve retention and employee experience.
Lead the annual local engagement and recreation calendar in partnership with stakeholders.
Skills, Knowledge & Expertise
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience as an HR Business Partner or HR Generalist, with an earlier grounding in HR Operations.
Experience in fast-paced, high-growth companies and/or startups (able to "plug and play").
Industry-flexible; financial services / fintech exposure is a plus.
Solid knowledge of Saudi labour law and contract types, and of managing expatriate and Saudi national employees.
Hands-on experience with government relations (GR) and related government portals and processes.
Experience with Saudization (planning and partnering with Talent Acquisition.
Familiarity with performance-management cycles
Awareness of relocation and mobility cases.
Strong stakeholder management and business-partnering skills.
Excellent communication and presentation skills; outgoing and personable.
Ability to thrive in a fast-paced, high-growth environment.
Arabic: Native / Fluent — spoken and written
English: Professional proficiency — spoken and written
Location: Singapore
Cantonese - International Interpreter
Language: Cantonese
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Cantonese
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: New Zealand
Cantonese - International Interpreter
Language: Cantonese
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Cantonese
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Peru
Cantonese - International Interpreter
Language: Cantonese
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Cantonese and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Cantonese
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Singapore
Mandarin - International Interpreter
Language: Mandarin
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Mandarin
Minimum 1 year interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Peru
Mandarin - International Interpreter
Language: Mandarin
Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Mandarin and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you!
Candidate Qualifications:
Fluency in English and Mandarin
Minimum 6 months interpretation experience preferred
Excellent listening, retention and note taking skills to maintain a high level of accuracy.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
ОфисseniorDubai, UAE; We are looking for a Senior Product Manager located (or ready for relocation) in the UAE to lead the development and growth of our P2P and local transfer products in Tabby Cash; UAE residence or ready for relocation
УдалённоseniorBelgrade, Remote; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоseniorBelgrade, Remote; Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation, and legal setup (if needed)
ОфисKuwait City, Kuwait
ОфисseniorKuwait City, Kuwait
ОфисseniorRiyadh, KSA
ОфисRiyadh, KSA; Awareness of relocation and mobility cases