Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.
In Germany, the Base compensation range for this role is €109,709 - €131,651. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.
In Sweden, the Base compensation range for this role is SEK 878,578 - SEK 1,054,294. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.
In Spain, the Base compensation range for this role is €94,025 - €112,830. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.
In the UK, the Base compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The mission of the Business Line Director, E-commerce is to lead and grow one of the company's largest revenue and profit streams: the global sales performance of the Ledger e-commerce website across all countries.
THE MISSION:
Key responsibilities include:
- Strategic Leadership: Defining and executing the global e-commerce strategy, optimizing the user journey, and driving D2C growth for Ledger e-commerce across international markets. What you sell on the website is not just a device or a set of services, it is a full ecosystem that does result in hardware sales but not only.
- Delivery of Revenue and Growth: Being ultimately accountable for the overall sales performance, conversion rates, and revenue generation of the Ledger e-commerce website globally.
- Organizational Leadership: Operating with a General Manager mindset, leading the business through extensive cross-functional collaboration. Acting as the central orchestrator between marketing, performance marketing, product, tech, and data teams.
- Commercial Management: You will directly manage the team in charge of developing Ledger’s affiliate network around the planet. At the frontier between sales-driven business development, relationship management and content creation, this team and our community of affiliates is essential to Ledger growth.
- Fierce Operational Optimization: Continuously identifying opportunities to optimize the funnel and maximize website performance, leaving no stone unturned when it comes to converting traffic into sales.
- Market Insight: Maintaining an expert, inside-out understanding of global e-commerce trends, localization strategies, competition, and consumer needs to inform strategic decisions.
WHAT WE’RE LOOKING FOR :
- Strong quantitative and strategic commercial acumen: Advancer pricing strategy, Pricing, inventory management, upsell and cross sell of accessories and services, International markets, Shipping and Tax and Duties, none of these have secrets for you.
- Experience (at least 10 years) with General Manager (GM)-like roles: The ability to understand all facets of the business—strategy, product, go-to-market, and operations—make holistic, P&L-driven decisions and drive execution to over-achievement.
- Global E-commerce Experience: A track record of success running a large-scale, high-volume global e-commerce and Direct-to-Consumer (D2C) sales business is a must.
- Delivery and Operational Excellence experience: Proven results in running an e-commerce website with the highest degree of efficiency, optimizing user engagement and conversion rate optimization (CRO).
- Quantitative and Results-Oriented: Exceptional analytical skills with a deep understanding of e-commerce metrics, performance marketing mechanics, and user experience.
- Leadership and Influence: The proven ability to exert significant personal ascendance and influence in a highly matrixed organization to align resources and execute complex initiatives across functional teams without relying on direct reporting lines.
- Total English fluency: Although the role may be based in Paris, English is a prerequisite for both social and work life in our office.
- AI: Preexisting engagement and strong appetite for all what AI can bring is a must
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalized learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: South Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a premier local hydration and delivery service provider catering to residential and commercial clients across the Las Vegas region. As an established leader in the health and wellness space, the team specializes in the distribution of premium spring, alkaline, electrolyte, and purified water solutions, utilizing advanced carbon filtration and ozonation technologies. Beyond basic delivery, they offer a comprehensive suite of hydration products, including specialized glass bottling, BPA-free options, and professional cooler rental systems designed to elevate the home and office experience.
Operating with a commitment to health-conscious innovation, the organization focuses on removing impurities and optimizing water quality for a diverse community. The team is characterized by a reliable, service-oriented culture that prioritizes logistics efficiency and customer satisfaction. By blending traditional delivery excellence with modern, health-focused product lines, they continue to scale their footprint as a trusted partner for reliable, high-quality hydration solutions in a fast-growing market.
Job Type: Full-time
Job Summary
As this company undergoes a rapid scale-up phase in the Las Vegas market, we are looking for a results-driven Appointment Setter to fuel our sales engine. You will play a pivotal role in expanding our footprint by connecting Las Vegas businesses with premium hydration solutions. This is an ideal opportunity for a self-motivated professional who thrives in a fast-paced environment and wants to be a foundational member of a growing sales team.
Key Responsibilities
Conduct high-volume outbound telemarketing to local businesses to introduce premium water delivery services and cooler rentals.
Secure and schedule a minimum of 15 qualified appointments per week for the sales team.
Manage seasonal outreach to convention exhibitors to provide booth hydration services during major Las Vegas events.
Maintain accurate records of outreach and lead status within the company’s internal systems.
Refine and perfect phone scripts to maximize conversion rates and interest.
Requirements
Native-level fluency in English.
Ability to work a strict 9:00 AM – 5:00 PM PST
Proven ability to meet or exceed activity KPIs and appointment quotas.
Strong communication skills with a professional and persuasive phone presence.
Nice-to-Haves
Proficiency in Spanish (highly preferred).
Experience in cold calling, cold emailing, or lead sourcing.
Familiarity with Google Workspace or Microsoft Office.
Background in pipeline management or territory sales.
Previous experience in the bottled water or office services industry.
Benefits
💰 Competitive base compensation
📈 Salary increases tied directly to KPI performance
🚀 Career growth opportunities within a rapid scale-up environment
📍 Local impact helping Las Vegas businesses stay hydrated and healthy
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker seeks a Principal Software Engineer to define the technical vision and architecture for our internal Developer Tools team. This is a rare opportunity to establish how software is designed, built, shipped, and operated at Docker. With the addition of AI we are modernizing our SDLC and building the mechanisms that make the right way the easy way for every engineer.
You'll own the technical strategy across four interconnected pillars:
- Platform Engineering & Self-Service: Design and build the internal developer platform that empowers teams across Docker to unblock themselves, rapidly scaffolding, prototyping, deploying, and operating their own services and tools.
- CI/CD & Build Systems: Define Docker's technical approach to continuous integration, delivery, and build infrastructure. Establish architectural standards for pipeline tooling, GitOps deployment patterns, build substrate, and release engineering.
As Principal Software Engineer, you'll partner with engineering leadership across Docker, principal engineers, Security, Infrastructure, and the service teams to author the SDLC tenets that underpin all of this work, and build the mechanisms those tenets run through.
Reporting to the Sr Manager of Developer Tools, you'll collaborate closely with engineering leadership across Docker, product engineering teams, platform teams, and ultimately customers as internal tools evolve into product offerings.
_______________________________________________________________________
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You're a technical leader who excels at the intersection of developer experience, platform engineering, and systems design. You think in platforms and golden paths, building once and enabling dozens of teams to move faster. You have strong opinions on what makes developer tools great: invisible by default, indispensable once adopted, and measurable in the workflows engineers already use.
You have deep experience across the breadth of the developer tooling stack, CI/CD, build systems, observability infrastructure, and developer platforms, and working knowledge of LLM integration and AI agent development. You understand the nuances of internal platforms: designing for adoption, not mandate; plugging into existing workflows before standing up new ones; and earning trust through data before expanding scope.
You have exceptional judgment on when to build custom solutions versus integrate existing tools, and you're comfortable navigating a rapidly evolving landscape across both AI and developer infrastructure. You balance technical excellence with pragmatism, shipping iteratively while maintaining high quality bars. Most importantly, you lead through influence and mentorship, elevating the entire engineering organization's technical capabilities.
_______________________________________________________________________
RESPONSIBILITIES
Technical Leadership & Architecture
- Define the long-term technical vision and architecture for Docker's developer tooling platform spanning platform engineering, CI/CD, and AI-powered tools
- Lead authoring of SDLC tenets in partnership with other principal engineers, Security, and Infrastructure and build the mechanisms those tenets bind to (design gates, code review gates, pipeline standards, visibility)
- Establish architectural patterns, technical standards, and best practices across the developer tooling stack
- Design highly available, scalable infrastructure for hosting developer tools, agents, and platform services
- Drive technical decisions on tooling choices, provider strategies, build/deploy substrate, and agent orchestration frameworks
- Partner with Senior Manager and product leadership to align technical architecture with business objectives and productization opportunities
Systems Design & Implementation
- Architect and build Docker's internal developer platform, the self-service substrate enabling teams to scaffold, deploy, and operate services with minimal friction
- Design and implement CI/CD and build infrastructure that supports Docker's SDLC tenets and GitOps deployment patterns
- Establish reliability, security, and performance standards across developer tooling including SLOs, monitoring, incident response, and cost management
- Design integration points between developer tools and existing infrastructure (CI/CD pipelines, observability platforms, deployment systems)
Strategic Impact & Innovation
- Evaluate emerging technologies across developer tooling, platform engineering, AI/LLM, and agent frameworks to inform Docker's technical strategy
- Define and enforce the golden path, the concrete, left-to-right walkthrough of how Docker builds software, and identify where tooling closes gaps vs. where human process does
- Drive technical standards for measuring developer tool effectiveness: adoption metrics, productivity gains, pipeline performance, and developer satisfaction
- Lead cross-functional technical discussions influencing company-wide developer tooling architecture
- Define technical approach for productizing successful internal developer tools into customer-facing offerings
Leadership & Mentorship
- Mentor senior and staff engineers on platform engineering, CI/CD patterns, design, and AI/LLM integration
- Lead design reviews and technical decision-making across all developer tooling work
- Foster culture of technical excellence, experimentation, and rapid prototyping within the Developer Tools team
- Serve as primary technical contact and thought leader for developer tooling across Docker's engineering organization
- Collaborate with platform teams (Infrastructure, Security, Agentic Platform, Supply Chain Security) to establish shared technical standards and integration patterns
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 10+ years software engineering experience with 3+ years in Staff or Principal Engineer roles
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Proven track record architecting and operating developer-facing platforms, internal tools, or developer productivity systems at scale
- Deep expertise in CI/CD systems, build infrastructure, and GitOps deployment patterns
- Production experience with cloud-native infrastructure including Kubernetes, observability systems (Prometheus, Grafana, Loki), and deployment tooling
- Experience designing self-service platforms, developer portals, or golden path tooling that enable other teams to move faster
- Working knowledge of AI/ML technologies and hands-on experience with LLM APIs or AI agent development
- Proficiency in Go (preferred), Rust, Java, or Python with strong software engineering fundamentals
- Exceptional product and platform mindset considering developer experience, business outcomes, and technical/security trade-offs
- Strong communication skills with ability to influence technical and non-technical stakeholders
- Track record of technical mentorship and elevating engineering teams' capabilities
- Ownership mentality with bias for action and iterative delivery in ambiguous, fast-moving environments
- Comfortable with autonomous work in distributed, remote-first teams across multiple time zones
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in DevOps, SRE, or platform engineering domains
- Contributions to open source developer tooling, platform engineering, or observability projects
- Experience productizing internal platforms into commercial offerings
- Deep knowledge of security, compliance, and operational best practices for production systems
- Experience with infrastructure-as-code frameworks (Terraform, Pulumi) and multi-cloud platforms (AWS, GCP, Azure)
- Track record driving org-wide adoption of developer tooling and engineering standards
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Understand Docker's current developer tooling landscape: AI tools, CI/CD state, platform engineering gaps, and the foundational SDLC gap
- Meet with engineering leadership, principal engineers, and key technical stakeholders across product engineering, Security, Infrastructure, and Agentic Platform
- Conduct deep technical assessment of current developer tooling infrastructure to identify opportunities and constraints across all four pillars
- Review existing tools in production and understand what's working, what isn't, and the technical lessons learned
- Partner with Senior Manager to define initial technical priorities and 90-day technical roadmap across pillars
FIRST 90 DAYS
- Define and document technical architecture for the Developer Tools platform across: system design, technology choices, integration patterns, and operational model
- Ship first production deliverable, either an extension of existing tooling or a net-new tool with architectural patterns and standards that scale to future work
- Establish technical foundations for the self-service platform: deployment pipeline, security controls, and cost management
- Lead or contribute to the SDLC tenets working session with principal engineers, Security, and Infrastructure
- Define success metrics and instrumentation strategy for measuring developer tool adoption, effectiveness, and productivity impact
- Create architectural decision records and best practices guides for teams building on the platform
FIRST YEAR OUTLOOK
- Establish mature technical architecture for the Developer Tools platform with multiple production tools demonstrating value
- Build production-ready self-service platform enabling multiple teams to build, deploy, and operate their own tools with minimal friction
- Define and implement technical standards for measuring developer productivity improvement: design quality, commit frequency, PR velocity, deployment reliability, and incident response times
- Lead technical strategy for productizing successful internal tools into customer-facing offerings
- Position Developer Tools as Docker's technical center of excellence for developer productivity, with regular technical talks, demos, and knowledge sharing
- Define multi-year technical roadmap including advanced platform capabilities, expanded AI tooling, and emerging technology adoption
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $198K – $319K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Seattle, WA; San Francisco Bay Area
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
As a Staff Software Engineer on the Cloud Sandboxes team, you’ll design and build the core systems that power Docker’s cloud agentic platform. Your work will focus on creating scalable, reliable, and secure infrastructure that enables developers to deploy and manage agentic workloads efficiently and with confidence.
If you thrive on solving distributed systems challenges, enjoy working at the intersection of developer experience and cloud infrastructure, and want to help shape the future of Docker’s platform, we’d love to hear from you.
_______________________________________________________________________
RESPONSIBILITIES
- Design, implement, and operate core services that power Docker’s Cloud Sandboxes platform
- Build scalable systems for microVM orchestration, workload scheduling, and lifecycle management
- Develop high-performance APIs and control plane components for managing multi-tenant workloads
- Ensure system reliability, observability, and performance across Docker’s Cloud Sandbox infrastructure
- Collaborate with product, platform, and security teams to deliver customer-focused capabilities
- Participate in architectural discussions, code reviews, and design documents
- Contribute to automation and CI/CD improvements across the deployment pipeline
- Debug and resolve production issues across distributed systems in cloud environments
- Take part in on-call rotation for your team; respond to incidents, debug production issues, and drive continuous improvement of system reliability
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 10+ years of backend software engineering experience building large-scale cloud or distributed systems
- Strong proficiency in Go and/or Java
- Deep understanding of container orchestration, Kubernetes, and microservices architecture
- Experience designing and operating highly available, secure, and observable production systems
- Strong understanding of cloud infrastructure (AWS, Azure, or GCP) and related scalability patterns
- Familiarity with CI/CD pipelines, monitoring, and infrastructure-as-code tooling
- Excellent problem-solving and debugging skills in distributed environments
- Strong communication skills and ability to collaborate across remote, cross-functional teams
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
PREFERRED
- Experience contributing to cloud-scale compute platforms or container infrastructure products
- Knowledge of service mesh, networking, or policy enforcement systems
- Experience with observability stacks (Prometheus, OpenTelemetry, Grafana, etc.)
- Familiarity with security best practices for multi-tenant cloud systems
- Prior experience in developer infrastructure, cloud platforms, or hyperscale environments
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
As a Senior Research Engineer in our Safety team, you will play a key role in helping develop safer, more secure, and more reliable models. Your primary focus will be on building tools to enable easy data synthesis, analysis, and management, for complex combinations of real and synthetic data that is used in both model training and evaluation. You will own the cohesive vision of these tooling repositories.
You will work closely with a team of research scientists and engineers to create tooling that enables tighter experimentation cycles, better data coverage of the real world, and more scientific rigour. You will have a lot of autonomy and need to be opinionated about what areas of the codebase need elegance and standards, and where that would be overengineering. You will be given high level experimental problems that need to be solved with efficient pipelines, and design and implement the solutions. Your data analysis will collaboratively feed into modelling decisions and experimentation.
This role combines expertise in software engineering, statistics, and data science. If any of these topics sound interesting to you, we encourage you to apply.
You will be working on the Modelling Safety and Trust team, so interest in these areas is a plus, but is not at all required.
Please Note: We have offices in London, Edinburgh, Paris, Toronto, Montreal and New York, but we also embrace being remote-friendly! This role has timezone restrictions (UK, Europe, or ET) but no location restrictions.
Key Responsibilities:
- Design and implement robust data pipeline tooling that enables frequent, low-friction data generation and annotation
- Create cohesive data infrastructure that supports continuous parallel operation with model experimentation
- Establish standardized processes for data validation, analysis, and improvement of data both training and evaluation
- Collaborate with the ML modeling team to align data capabilities with experimental needs
- Maintain opinionated, well-documented solutions that become team standards
- Develop systematic analysis frameworks to identify incoming data sources and benchmark coverage gaps
Qualifications:
- Extremely strong software engineering skills.
- Strong statistical skills and experience evaluating scientific experiments related to data collection and model performance.
- Proficiency in programming languages such as Python and ML frameworks (e.g., PyTorch) and Big Data Analytics (e.g. BigQuery, SQL)
- Demonstrated ability to own complex technical projects from conception to deployment
- Opinionated approach to technical architecture with ability to make principled decisions
- Understanding of ML data requirements and the intersection of data engineering with modeling workflows
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Overview
Nex is looking for a Senior Producer, External Japan to drive our externally developed game projects on Nex Playground in the Japanese market. Sitting in the Publishing organization and reporting to the Japan General Manager, this is a pivotal role as we expand beyond our internal development capacity, and a unique opportunity to tap into Japan’s world-class game development ecosystem and its rich landscape of iconic IP.
You will own the external product pipeline from ideation through launch and sustain phases, working with a wide range of Japanese game developers, from major studios to mid-size and boutique teams, as well as leading IP holders spanning anime, manga, character, and entertainment franchises, to bring bar-raising experiences to Nex Playground.
The Senior Producer, External Japan will partner closely with internal game development teams, QA, BD, Legal, and the Japan GTM team, while collaborating with the US Publishing organization to ensure Japan’s external content pipeline is aligned with the global roadmap and platform standards.
The Role
Your core focus is managing Japan’s external game development pipeline end-to-end, from identifying and onboarding the right developer and IP partners, through green light, production, launch, and live operations. That includes:
Owning the full production pipeline for externally developed experiences in Japan, from developer pitch and selection through GTM and sustain.
Building and managing relationships with Japan-based game developers of all scales, from major studios to mid-size and boutique teams, as second-party development partners.
Negotiating and managing partnerships with Japanese IP holders, including anime, manga, character, and entertainment licensors.
Serving as the primary Japan-side partner to the US Publishing team, ensuring Japan’s external content pipeline is integrated into the global roadmap.
Reporting to the Japan General Manager and representing Japan’s external development strategy in global publishing forums.
What You’ll Do
Game Quality & Creative Direction
Develop a deep, inside-out understanding of each externally developed title, its gameplay systems, creative vision, target audience, and quality bar, so that all feedback and decisions are grounded in a clear view of what the game needs to be.
Set the destination clearly for each project, defining the quality bar and creative vision, while leaving how to get there to the developer and their Director. The Producer’s role is to bring out the best in the development team, not to do their job for them.
Conduct regular, structured playthroughs and build reviews throughout the development cycle, providing sharp, meaningful, and timely feedback through questions and commentary that motivate the team and elevate quality without overriding the developer’s creative ownership.
Continuously assess whether each project is tracking toward the right vision, not just technically complete, but genuinely fun, polished, and right for the Nex Playground audience, and course-correct early when it is not.
Recognize that a project requiring the Producer to take over creative direction is already in trouble; intervene early through clear communication, targeted feedback, and escalation before a project reaches that point.
Exercise the Producer’s ultimate authority decisively and with sound judgment when necessary, including recommending a change of Director or, in extreme cases, replacing the Developer entirely. Knowing when and how to make that call, and having the courage and clarity to act on it at the right moment, is one of the most critical responsibilities of this role.
Budget, Schedule & Green Light Management
Drive the green light process for each Japan external project, proactively coordinating with BD, Finance, Legal, and US Publishing to gather required inputs, align stakeholders, schedule green light reviews, and secure formal approval to proceed.
Own the milestone approval process end-to-end: prepare milestone review materials, schedule and facilitate approval meetings with relevant internal stakeholders, manage pre-meeting alignment, and ensure decisions are documented and communicated clearly.
Manage the full budget for each Japan external development project, tracking costs against approved budgets, processing milestone payments, managing change requests, and flagging financial risks to the Japan GM and Finance team.
Define, maintain, and enforce project schedules and milestone plans for all Japan external titles, holding developers accountable to agreed timelines and proactively identifying and resolving schedule risks before they become blockers.
Escalate budget overruns, schedule slippage, or unresolvable quality concerns to the Japan GM and US Publishing team promptly, with clear context and recommended actions.
External Production Pipeline Management
Oversee the entire production pipeline for Japan externally developed experiences, including developer pitch and selection, green light, project planning, milestone tracking, and launch readiness.
Build out production frameworks and implement tracking mechanisms to manage the Japan external pipeline from pre-green light through GTM and sustain phases.
Foster a collaborative, problem-solving approach with Japan development teams to drive high-quality games and experiences that meet Nex Playground’s bar.
Work with the internal Development team to support Japan external projects as needed, ensuring smooth integration with Nex Playground’s platform and technical standards.
Developer Relationships & Onboarding
Identify, evaluate, and onboard Japan-based game developers across all scales, from major studios and mid-size teams to boutique developers, as Nex Playground external development partners.
Manage the full developer onboarding process for Japan developers, including documentation, tooling access, Discord channel management, and ongoing developer communications.
Contribute to an evolving green light process for new Japan development projects, coordinating with BD, Finance, and Legal to conduct thorough developer due diligence and reviews.
Build long-term, trust-based relationships with Japan’s game development community across all studio sizes and types, positioning Nex Playground as a premier platform partner.
Represent Nex Playground at Japan game industry events, developer conferences, and networking forums to identify and cultivate new development partnerships.
Japanese IP Partner Management
Identify and pursue partnerships with Japanese IP holders across anime, manga, character franchises, and entertainment properties that are a strong fit for Nex Playground’s audience.
Develop and implement a constructive feedback loop for Japanese IP holders and key internal stakeholders to enhance overall game quality while upholding high standards across gameplay, visuals, branding, and design.
Manage day-to-day relationships with IP licensors, including approval processes, creative reviews, milestone sign-offs, and compliance with licensor brand guidelines.
Work closely with BD and Legal to structure and negotiate IP licensing agreements, ensuring commercial terms and usage rights are clearly defined and protected.
Navigate the nuances of Japanese licensor relationships with cultural sensitivity and professionalism, building mutual trust and long-term partnership value.
Localization Support & Planning
Work closely with the Localization Manager to ensure localization is planned, scoped, and resourced from the earliest stages of each Japan external project, not treated as an afterthought.
Incorporate localization milestones into each project’s master schedule, ensuring string freezes, asset handoffs, translation turnarounds, and localization QA are accounted for and protected throughout the production cycle.
Monitor localization progress against the schedule, proactively identifying risks or delays and working with the Localization Manager and external developer to resolve blockers before they impact the launch date.
Facilitate communication between the external developer and the Localization Manager, ensuring developers understand localization requirements, handoff processes, and quality standards from the outset.
Ensure that localized builds are reviewed and signed off as part of the milestone approval process, and that localization quality is treated as a non-negotiable component of overall game quality.
Live Operations & Sustain
Plan and manage for success with Live Operations for Japan external titles, including developing update plans, quality of life improvements, and major content releases.
Monitor post-launch performance of Japan external titles using data-driven insights to inform live ops decisions and improve KPIs aligned with business goals.
Coordinate with Japan GTM, QA, and the US Publishing team on content release cadence and sustain strategy for Japan external titles.
Manage IP licensor approvals for ongoing live content updates, ensuring all new content meets licensor standards and is cleared efficiently.
Cross-Functional Collaboration
Partner with:
Japan General Manager: direct reporting line; external production strategy, green light decisions, and Japan content roadmap
US Publishing team: align Japan external pipeline with global roadmap, share production frameworks, and coordinate on platform standards
Japan GTM & Performance Marketing Manager: coordinate on launch readiness, GTM planning, and content marketing for Japan external titles
Internal Game Development team: technical integration support for Japan external projects
Localization Manager: support localization planning and execution for Japan external titles, ensuring localization is scoped into the project schedule from the outset, milestones are met, and the final localized product meets Nex Playground’s quality standards
BD & Legal: developer due diligence, IP licensing negotiations, and contract management
Finance: budget management, milestone payment processing, and development cost tracking
Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones.
What You Bring
Must-Have
6+ years
of experience in game production, including full ownership of project budgets, milestone schedules, payment processing, and quality management from green light through launch.
Proven experience driving green light and milestone approval processes, coordinating cross-functional stakeholders, facilitating approval meetings, managing pre-meeting alignment, and securing sign-off across BD, Finance, Legal, and publishing teams.
Deep, inside-out knowledge of game development, able to assess the quality and direction of a project at any stage and provide feedback that is sharp, meaningful, and motivating without overriding the developer’s creative ownership.
Proven ability to set a clear destination for a development team, defining the vision and quality bar, while empowering the developer’s Director to own how to get there.
Sound judgment and courage to make the hardest calls when necessary, including recommending a change of Director or replacing a Developer who is not delivering, and the experience to know when that moment has come.
Experience managing relationships with Japan-based game developers across varying studio sizes and types, with a strong understanding of Japan’s game development culture and industry dynamics.
Experience managing IP partnerships with Japanese licensors (anime, manga, character, or entertainment franchises), including approval processes and creative reviews.
Strong knowledge of game development disciplines, including engineering, design, art, and QA.
Exceptional communication and interpersonal skills, with the ability to build strong, trust-based relationships with external partners and internal stakeholders.
Strong problem-solving skills with a keen eye for detail and the ability to manage multiple projects simultaneously.
Adaptability to change and composure in fast-paced, ambiguous environments.
Native or near-native Japanese proficiency
(written and verbal) for developer and IP partner relationships; strong English proficiency for collaboration with US Publishing and internal teams.
Nice-to-Have
Experience with motion-based, interactive, or family-focused games.
Passion for kids’ and family entertainment, with an understanding of what resonates with Japanese family and kids’ audiences.
Existing relationships with Japan-based game developers of any scale, IP licensors, or entertainment companies.
Experience working in a global publishing organization, bridging Japan-side production with US or international HQ teams.
Familiarity with live operations frameworks, including update planning, content release cadence, and player retention strategies.
Experience using data-driven insights to inform production and live ops decisions.
Background in or strong understanding of Japan’s anime, manga, and character licensing ecosystem.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Security Engineer to build the systems that triage and validate bug bounty and other externally reported security findings, not to work the queue. This role suits a software engineer moving into security or a security engineer with a strong engineering background. You will build large language model (LLM) and agent-based tooling that validates findings, traces them to their root cause, and opens fixes for well-understood vulnerability classes. This is a hybrid role based in San Francisco or New York City, with three days a week in the office.
What you’ll do
Build the systems that take in externally reported vulnerabilities and assess validity, severity, and reproducibility at a volume manual triage cannot match
Build LLM and agent-based analysis that validates business logic, authentication, and design-level findings, not just known signatures
Build systems that trace validated findings to their root cause and propose, and increasingly open, fixes for well-understood vulnerability classes, with human review gates
Own the bug bounty program, including scope, policy, and researcher engagement, and feed every resolved report back into automated triage
Extend the tooling into security testing capabilities that customers can use on what they build and deploy
What you need
5+ years of software engineering or security engineering experience, building and shipping production systems or internal tools
Wrote production code in JavaScript/TypeScript on Node.js, with hands-on experience in web frameworks such as Next.js or React
Built with LLM or agent-based tooling
Reproduced and assessed externally reported vulnerabilities, including judging severity
Bonus if you
Built security automation used across an engineering org, not just for your own team
Built systems that auto-generate or propose code fixes, not just findings
Tested or secured multi-tenant platforms where customer-built applications run on shared infrastructure
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're looking for a Security Engineer to join our Cloud Security Engineering team. In this role, you'll help strengthen the security of our platform by building and improving the controls that protect our infrastructure. You'll play a key role in making security a core part of how we build, deploy, and scale our systems, while helping the company grow securely and confidently.
You'll report to the Security Operations Manager, and this is a hybrid or fully remote within the United States. If you're based within commuting distance of our SF or NY offices, the role includes in-office anchor days on Monday, Tuesday, and Friday.
What you'll do
Design and implement scalable security controls across our cloud-native platform.
Harden infrastructure components using infrastructure-as-code, policy enforcement, and service isolation.
Build secure by default infrastructure and code CI/CD pipelines.
Collaborate with platform and infrastructure teams to integrate security best practices into architecture and workflows.
Stay ahead of cloud security trends and adopt cutting-edge technologies to enhance platform resilience.
Conduct threat modeling, risk analysis, and mitigation planning for critical systems.
Drive improvements in monitoring, detection, and incident response at the platform level.
Build, deploy and maintain relevant tooling.
What you need
8+ years of experience in infrastructure or platform security roles.
Deep understanding of secure cloud infrastructure (AWS/GCP), identity and access management, and system hardening.
Proficient with tools like Terraform, CDK, Kubernetes, and CI/CD security.
Skilled at balancing engineering realities with principled security practices.
Proven track record of shipping secure, resilient systems at scale.
Bonus if you
Have built or scaled security automation pipelines.
Contributed to open-source security projects or tools.
Hold certifications such as GCP Security Engineer, AWS certifications, CISSP, or OSCP.
Hold a bachelor's or master's degree in Cybersecurity or similar disciplines.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
For this role we are looking for a
German and French speaking
IT Service Desk
Analyst
for our team. The person can be based everywhere in EU.
Task and Responsibilities:
provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First level technical support
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware migration teams with information and appropriate reports and lists
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Requirements
Language skills: fluent
German and English
, French is a big advantage
Technical skills are a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards.
As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world.
Job Summary
We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies.
As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-powered development tools to trace errors and identify root causes.
Debug front-end and back-end systems, including APIs, databases, and application logic.
Implement maintainable fixes using TypeScript across the application stack.
Improve edge-case handling, reliability, and overall application performance.
Draft clear and professional customer emails explaining issues, resolutions, and next steps.
Provide calm and empathetic support during high-pressure customer situations.
Collaborate with product, QA, and engineering teams to prioritize and resolve issues.
Assist with patch releases and ongoing platform improvements.
Update internal documentation, runbooks, and knowledge base articles to improve future support processes.
Requirements
Experience developing applications using JavaScript and TypeScript.
Hands-on experience with Next.js, React, Node.js, Supabase, and SQL.
Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail.
Ability to work independently, take ownership of issues, and drive resolutions to completion.
Excellent written English communication skills and the ability to explain technical concepts to non-technical users.
Comfortable communicating directly with customers and diagnosing technical issues in a professional manner.
Experience using modern development workflows, version control systems, and software engineering best practices.
Experience independently shipping software features or contributing to production applications is preferred.
Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus.
Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions.
As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster.
Job Summary
We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues.
As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams.
This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs across the platform.
Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes.
Write clean, maintainable TypeScript code to resolve bugs and improve application stability.
Contribute fixes across both frontend and backend systems.
Communicate technical solutions clearly through customer-facing emails.
Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations.
Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability.
Document common issues, solutions, and troubleshooting processes within internal knowledge bases.
Assist with monitoring, testing, and continuous improvement initiatives.
Requirements
Basic experience with JavaScript and TypeScript development.
Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase.
Strong debugging, troubleshooting, and problem-solving skills.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Comfortable communicating directly with customers and handling technical issues professionally and empathetically.
Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision.
Strong attention to detail and a willingness to learn new technologies and tools quickly.
Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous.
Previous customer support or technical support experience is preferred.
Experience contributing to production applications or independently shipping software features is a plus.
Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial.
Successfully diagnose and resolve customer issues accurately and efficiently.
Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards.
Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams.
Provide professional, calm, and customer-focused support, particularly during high-pressure situations.
Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance.
As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base.
Job Summary
We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed.
As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase.
This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes.
Develop and deploy maintainable TypeScript fixes across both frontend and backend systems.
Improve edge-case handling, application reliability, and performance.
Write clear and customer-friendly email responses explaining technical issues and resolutions.
Support customers professionally and calmly during high-pressure situations.
Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases.
Contribute to internal documentation, knowledge bases, and support runbooks.
Help improve monitoring, alerting, and recurring issue prevention processes.
Requirements
Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools.
Strong debugging, troubleshooting, and problem-solving abilities.
Solid understanding of software engineering principles, coding best practices, and modern development workflows.
Ability to work independently, manage priorities, and execute tasks with minimal supervision.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure.
Experience communicating directly with customers regarding technical issues is highly preferred.
Experience building, shipping, or maintaining software applications independently is a plus.
Exposure to SaaS products, technical support, or support engineering environments is advantageous.
Familiarity with version control systems and collaborative software development practices.
Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The BD Manager is responsible for the overall affiliate growth strategy and execution for OKX in Türkiye, working with our global team. The BD Manager will proactively seek out and engage closely with potential Turkish crypto partners for the purpose of user acquisition and expansion of the OKX platform in the region.
What You’ll Be Doing
Proactively identify and develop affiliates with communities and relationships that consist of HNW clients and professional traders across Türkiye
Manage and enhance relationships with HNW clients in Türkiye, maintain frequent contact, and build partnerships with local influencers and KOLs for the purpose of user acquisition
Planning and execution of online and some offline marketing activities, events, and campaigns with influencers/KOLs or media channels relevant to the Turkish market
Expand the user base and grow awareness of the OKX brand in Türkiye
Devise creative ways to identify potential affiliates/KOLs and acquire users in the local market
What We Look For In You
Solid experience in Cryptocurrency, Finance, FX or any related space, with a track record in building large affiliate networks from start to finish
Experience in business development or affiliate management
Solid connections in Türkiye with HNW clients and professional traders
Solid project management skills and the ability to manage multiple priorities and deadlines
Understanding of fundamental affiliate customer acquisition KPIs and optimisation methods to improve performance through data analysis and segmentation
Fluent in
English and Turkish is a MUST
Nice to Haves
Bonus points if you have previously worked at a crypto exchange!
Experience working across time zones and cross-cultural teams
Passionate about blockchain technology and the crypto payments space
Familiarity with Turkish financial regulations and the local crypto landscape
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hybrid - Sydney
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they work with. As a Majors Install Base AE covering the ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-revenue retention, expansion, and long-term platform depth. This is not a maintenance role — you will be expected to identify whitespace, accelerate adoption of Vercel's newest products, and drive meaningful growth across a portfolio of some of the most digitally ambitious companies in the region.
You will work alongside Solutions Engineers, Customer Success, and cross-functional Vercel stakeholders to build strategic account plans rooted in customer outcomes — and to establish Vercel as an indispensable infrastructure partner embedded in your accounts' roadmaps for web and AI transformation.
What you'll do
Own a book of named Major Accounts, driving renewals, upsells, and cross-sells to grow account value and ensure strong net revenue retention
Identify and execute expansion opportunities across your portfolio — mapping whitespace, uncovering new teams or use cases, and activating Vercel's newest products (including platform API, AI SDK, and observability tooling)
Build and maintain multi-threaded relationships with key stakeholders and champions across engineering, product, procurement, and the C-suite
Develop and execute strategic account plans aligned with each customer's business goals and Vercel's growth objectives, with hyperscalers, SIs, and agency partners embedded in the strategy from day one
Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers
Own complex commercial negotiations — renewals, ELA amendments, consumption-based expansions — and position Vercel as a long-term strategic partner
Partner with Solutions Engineering, Customer Success, and Product to deliver customer outcomes and surface feedback that shapes the product roadmap
What you need
5–10+ years in enterprise SaaS with a demonstrated track record of success in install base, account management, or named account roles
Proven ability to drive expansion — you understand how to identify whitespace, build champions across multiple buying centres, and accelerate upsell and cross-sell motions in complex accounts
Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI relationship to deepen account penetration, not just open doors
Comfortable discussing architecture with a CTO and total cost of ownership with a CFO — you can flex between technical product conversations and high-level business ROI narratives
A disciplined account planner who thinks in years, sequences accounts for maximum long-term revenue, and builds executive relationships with intention
Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline
Able to hold credible, technically grounded conversations with senior engineering and product leadership without leaning on a solutions engineer as a crutch
A value seller who leads with customer pain and business outcomes, not feature lists
Bonus if you
Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML
Come with existing relationships at AWS, GCP, or Azure — or with major SI/agency partners active in the ANZ market
Have experience navigating ELAs, consumption-based commercial models, or enterprise procurement in regulated industries
Have sold into or managed accounts in media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the ANZ market
Understand PLG-influenced sales motions — how developer adoption at the team level translates into enterprise expansion
Benefits & Compensation:
Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow — we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
The Australia based pay range for this role is 388,000 - 524,000 AUD OTE. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Sweden (Remote)
Spain (Remote)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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