Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
We are looking for a Senior Product Manager to lead and improve the subscription experience across Strava. In this role, you will shape and run our conversion and monetization strategy, running fast-paced experiments to increase subscriber growth and retention. You will own the strategy for how users discover and experience Strava's full value, working closely with engineering, design, data, research, and marketing to understand the holistic journey and improve it.
We follow a flexible hybrid model that generally translates to around half of your time on-site in our San Francisco office—roughly three days per week.
WHAT YOU'LL DO
- Own the subscription strategy and roadmap to increase free-to-paid conversion and long-term subscriber retention.
- Design and drive rigorous experiments that help us understand and learn about what drives purchase decisions across the full funnel – from pricing and packaging to messaging and value prop positioning.
- Work closely with engineering, design, analytics, research, and marketing to deliver high-quality experiences.
- Track and own core subscription health metrics—including conversion rates, churn, renewals, and lifetime value.
- Communicate experimentation strategy, performance and trade-offs to product peers and leadership
WHAT YOU'LL BRING TO THE TEAM
- 5+ years of experience managing global subscription products, conversion funnels, or driving growth in consumer software.
- Strong analytical skills with hands-on experience with experimentation and A/B testing and evaluating results (e.g. conversion rate, trial-to-paid, plan mix shift, LTV)
- A calm, adaptable operator who thrives amidst rapid change, bringing clarity and focus to a fast-paced environment.
- Action-oriented mindset with the ability to prioritize work and solve complex problems, balancing a high quality user experience with revenue impact.
- Clear communication skills, with the ability to build consensus across product, engineering, data, design, research, marketing, and leadership teams.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: New York; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
Our Inference business works differently from a typical software business. What we can sell is capped by GPU fleet capacity, and what we earn depends on the blended cost of the GPUs serving each workload. Both can change week to week.
This role sits between the people who run the fleet and the people who sell it. You will be the person who can answer, at any point in the quarter, three questions with real numbers behind them:
1. What do we have to sell?
2. What should we sell it for?
3. What do we make when we do?
You will own the commercial data, models, processes, and operating cadence behind these decisions, partnering closely with the Head of Digital Native Sales and serving as the commercial operating lead across Sales, Data Science, Inference Infrastructure, Finance, and Product.
This is a build role. Little of the commercial infrastructure you need exists today.
WHAT YOU'LL DO
Capacity and demand
- Build and own an end-to-end inference demand forecast combining pipeline, contracted commitments, and consumption trends into a forward-looking view of expected demand.
- Combine capacity signals with pipeline demand to show what is available to sell and surface shortages, unused capacity, and supply-demand mismatches.
- Translate customer requirements into structured inputs that Data Science and Inference Infrastructure can use to assess workload impact and feasibility, and help prioritize opportunities by revenue, margin, fit, timing, and strategic value.
Pricing and margin
- Publish regular updates to GTM and Finance on available supply and recommended price, informed by market rates for provisioned throughput and per-token pricing.
- Partner with Finance and Pricing to build rate cards, target prices, price floors, and discount guardrails GTM can act on.
- Build and own margin sensitivity models showing how workload, utilization, contract structure, and discounting affect deal and portfolio economics.
Data infrastructure and GTM telemetry
- Build the commercial telemetry for Inference: usage, consumption patterns, expansion, churn signals, and other leading indicators of revenue.
- Connect capacity and usage data with pipeline, contracts, pricing, and revenue, and build self-serve reporting that helps GTM, Finance, and leadership make capacity, pricing, and prioritization decisions.
- Partner with Finance on long-range planning for Inference, connecting demand forecasts to capacity and capex planning.
Core revenue operations
- Own territory design, ICP definition, data-driven targeting, pipeline management, forecasting, and compensation plan design for the Inference and Digital Native segment.
- Track competitive dynamics across inference providers and adjacent players, turning them into pricing and positioning input.
Cross-functional leadership
- Drive alignment across Sales, Data Science, Inference Infrastructure, Finance, and Product on demand, capacity, pricing, and economics.
- Ensure customer demand reaches technical teams early enough to inform capacity decisions, and build a structured feedback loop from requests, adoption patterns, blocked deals, and losses into Product and Engineering.
WHAT YOU'LL BRING
Required skills and competencies
- Experience in revenue operations, business operations, strategic finance, or investment banking in a business where cost of goods is real and variable — cloud infrastructure, compute, telco, logistics, or similar. Pure SaaS RevOps is not a fit on its own.
- Strong SQL and comfort building your own data models: raw tables to dashboard, without waiting on a data team.
- Demonstrated ability to build unit economics and margin models that other functions trust and use.
- Enough technical fluency to hold a real conversation with infrastructure engineers about GPUs, utilization, serving efficiency, and capacity — or clear evidence you can get there fast.
- Comfort operating with incomplete data, with a bias toward shipping a rough answer this week over a perfect one next quarter.
- Strong cross-functional leadership and the ability to influence technical and commercial teams without direct authority.
Ideal additional skills and competencies
- Familiarity with the inference market: provisioned throughput, per-token pricing, batch vs. real-time serving, and how the major providers price.
- Experience with consumption- or usage-based revenue models.
- Salesforce, BigQuery, and BI tooling (we use Metabase).
- Having sat between a technical team and a commercial team before, trusted by both sides.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Boston, MA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
(Onsite in Boston)
We’re looking to bring on an experienced frontend engineer to develop and enhance new features on LangSmith, our enterprise platform product for LLM application observability, testing, and debugging.
WHAT YOU WILL DO
- Develop new user-facing features using React & Typescript
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high-quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability
WHAT YOU WILL BRING
- Extensive front-end engineering experience with strong proficiency in React, JavaScript and TypeScript
- Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn
- Familiarity with REST APIs and experience working closely with fullstack and backend engineers
- Knowledge of modern authorization mechanisms, such as JWTs
- A passion for user experience, design and building clean, engaging, and intuitive interfaces
- Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders
- The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company
- An ownership mind-set. You are self-driven and look for opportunities to make an impact.
- Strong computer science fundamentals, ideally with a degree in computer science or related field
Annual salary range: $170,000-$235,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Sales Engineer, you’ll act as a strategic technical advisor and trusted partner to our Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle.
Working closely with Account Executives, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals.
This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources.
As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team.
This role is a remote opportunity based in the US or Canada.
************ Must be based in MST or PST time zone **************
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
What we're looking for:
- 7+ years of experience in customer-facing technical sales roles within a B2B environment.
- Proven track record of selling into Fortune-100 customers
- Experience in a multi-product SaaS environment.
- Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals.
- Skilled at translating technical concepts for both technical and non-technical audiences.
- Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams.
- Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements.
- Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression.
- High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines.
- Willingness to mentor colleagues and share best practices to support team growth.
- Ability to travel up to 25%
- Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP).
What you can expect:
- Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.
- Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment.
- Build strong relationships & deliver technical coaching to Account Executives, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.
- Provide technical education to customers regarding the 1Password suite of products.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas.
WHAT YOU'LL DO
VOICE OF THE CUSTOMER PROGRAM
- Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system
- Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams
- Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible
- Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed
- Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction)
- Give Design and Research standing views into the signal that matters to them
PRODUCT OPERATING RHYTHM
- Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews
- Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars
- Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org
- Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next
- Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking
- Define severity and SLA standards that CS, Support, and Engineering all agree to and can see
- Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects
- Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy
- Close the loop with Support and CS so customers hear when their issue is fixed
WHAT YOU HAVE
- 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company
- You've built processes and programs from scratch and scaled them — not just inherited and maintained them
- Hands-on experience running bug triage or incident/defect management processes across Engineering and Support
- Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders
- Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it
- Ability to translate messy qualitative and quantitative input into clear, structured outputs
- Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority
- Experience with AI-native or highly technical products is a plus
- You create clarity where none exists, and you're energized by a blank slate
COMPENSATION
$155,400 - $233,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas.
WHAT YOU'LL DO
VOICE OF THE CUSTOMER PROGRAM
- Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system
- Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams
- Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible
- Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed
- Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction)
- Give Design and Research standing views into the signal that matters to them
PRODUCT OPERATING RHYTHM
- Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews
- Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars
- Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org
- Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next
- Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking
- Define severity and SLA standards that CS, Support, and Engineering all agree to and can see
- Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects
- Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy
- Close the loop with Support and CS so customers hear when their issue is fixed
WHAT YOU HAVE
- 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company
- You've built processes and programs from scratch and scaled them — not just inherited and maintained them
- Hands-on experience running bug triage or incident/defect management processes across Engineering and Support
- Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders
- Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it
- Ability to translate messy qualitative and quantitative input into clear, structured outputs
- Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority
- Experience with AI-native or highly technical products is a plus
- You create clarity where none exists, and you're energized by a blank slate
COMPENSATION
$155,400 - $233,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Lead Product Owner, Finance Systems to own the systems and workflows that power Harvey's finance organization as we scale globally. This role sits at the center of our finance technology portfolio: NetSuite as the ERP core, Zip for procurement intake and approvals, Ramp and Brex for spend and card programs, and Metronome for usage-based billing. You'll help shape the roadmap across that portfolio, prioritize competing demands, and drive changes from discovery through deployment, all in an agile and high-growth environment.
You'll partner closely with Accounting, FP&A, Revenue Operations, Procurement, and Tax, as well as teams across Business Technology (where the Finance Systems team lives) and Security, to translate business needs into scalable, well-governed solutions. This role is as much advisory as it is technical and hands-on: you'll bring thought leadership to the finance org, sit with stakeholders to understand complex and often ambiguous business problems, solution design the tools and automations, and then execute hands-on in the toolstack.
WHAT YOU'LL DO
- Act as the product owner for one or more of Harvey's core finance business process areas (order-to-cash, procure-to-pay, and/or record-to-report), along with the systems that serve them. Run discovery with process owners, define target-state process and system design, own the roadmap, and measure success based on value add output and accuracy.
- Lead the hardest problems in your domain, where there's no established pattern to configure against. That could be international expansion and the entity, currency, tax, and statutory complexity that comes with it, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Develop and maintain a holistic architecture strategy for the finance applications ecosystem: where each system's boundaries sit, how data moves between them, and what Harvey will need short, mid and long term. Work with the owners of adjacent enterprise systems, including Workday and Salesforce, on the integrations and handoffs finance depends on.
- Find manual work and eliminate it, replacing spreadsheets, manual data entry, and email-based approvals with core configuration, automated workflows and integrations. Evaluate new functionality within existing and/or new tooling for best fit at Harvey.
- Configure, maintain, and optimize NetSuite and, dependent on business process ownership determined, own the spend and revenue system workflows that feed the ledger: Zip intake and approvals, Ramp and Brex card programs and expenses, Metronome usage ingestion and downstream invoicing logic, and future tooling for advanced revenue recognition. Understand, advise and execute on data flows, as well as the upstream product and company-wide data sources that revenue reporting depends on.
- Identify, test, and implement practical AI and automation opportunities across the processes you own in a controlled manner, with clear resulting impact of time savings and manual output eliminated.
- Own quality across your applications, ensuring lightweight SDLC to balance accuracy and agility. Partner with leadership to set best practices and serve as the mentor and escalation point for peers across Finance and Business Technology on the portfolio's hardest design questions.
WHAT YOU HAVE
- 7+ years of hands-on experience as a finance systems professional, including 5+ years of direct NetSuite experience with demonstrated complex configuration depth and supporting a global, multi-entity and multi-currency finance organization.
- Product owner or product manager experience in at least one core finance business process area (order-to-cash, procure-to-pay, and/or record-to-report), with extensive depth in that domain: discovery with process owners, target-state process design, proposing tradeoffs or workarounds, and owning a roadmap through delivery. Familiarity with the adjacent areas matters more than equal depth in all three.
- Excellent communication and stakeholder management skills at various levels of the business and technology organizations: adapting how you make a case depending on the audience, building alignment across cross-functional teams, and saying no to a request and explaining why. A track record of mentoring peers, setting technical standards, or being the expert others escalate to on hard problems.
- Demonstrated ability to solve ambiguous, high-stakes process problems without an existing playbook, operating with a high degree of autonomy while knowing when to pull others in on high-impact decisions. Examples include international expansion and multi-entity or multi-currency complexity, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Deep understanding of leading and emerging trends in SaaS finance applications and architecture, including where automation and AI are truly driving innovation.
- Direct experience implementing best practices around change management, regression and UAT planning, segregation of duties, and regulatory requirements, while increasing efficiencies.
COMPENSATION
$175,000 - $225,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
[#LI-RB1]
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Lead Product Owner, Finance Systems to own the systems and workflows that power Harvey's finance organization as we scale globally. This role sits at the center of our finance technology portfolio: NetSuite as the ERP core, Zip for procurement intake and approvals, Ramp and Brex for spend and card programs, and Metronome for usage-based billing. You'll help shape the roadmap across that portfolio, prioritize competing demands, and drive changes from discovery through deployment, all in an agile and high-growth environment.
You'll partner closely with Accounting, FP&A, Revenue Operations, Procurement, and Tax, as well as teams across Business Technology (where the Finance Systems team lives) and Security, to translate business needs into scalable, well-governed solutions. This role is as much advisory as it is technical and hands-on: you'll bring thought leadership to the finance org, sit with stakeholders to understand complex and often ambiguous business problems, solution design the tools and automations, and then execute hands-on in the toolstack.
WHAT YOU'LL DO
- Act as the product owner for one or more of Harvey's core finance business process areas (order-to-cash, procure-to-pay, and/or record-to-report), along with the systems that serve them. Run discovery with process owners, define target-state process and system design, own the roadmap, and measure success based on value add output and accuracy.
- Lead the hardest problems in your domain, where there's no established pattern to configure against. That could be international expansion and the entity, currency, tax, and statutory complexity that comes with it, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Develop and maintain a holistic architecture strategy for the finance applications ecosystem: where each system's boundaries sit, how data moves between them, and what Harvey will need short, mid and long term. Work with the owners of adjacent enterprise systems, including Workday and Salesforce, on the integrations and handoffs finance depends on.
- Find manual work and eliminate it, replacing spreadsheets, manual data entry, and email-based approvals with core configuration, automated workflows and integrations. Evaluate new functionality within existing and/or new tooling for best fit at Harvey.
- Configure, maintain, and optimize NetSuite and, dependent on business process ownership determined, own the spend and revenue system workflows that feed the ledger: Zip intake and approvals, Ramp and Brex card programs and expenses, Metronome usage ingestion and downstream invoicing logic, and future tooling for advanced revenue recognition. Understand, advise and execute on data flows, as well as the upstream product and company-wide data sources that revenue reporting depends on.
- Identify, test, and implement practical AI and automation opportunities across the processes you own in a controlled manner, with clear resulting impact of time savings and manual output eliminated.
- Own quality across your applications, ensuring lightweight SDLC to balance accuracy and agility. Partner with leadership to set best practices and serve as the mentor and escalation point for peers across Finance and Business Technology on the portfolio's hardest design questions.
WHAT YOU HAVE
- 7+ years of hands-on experience as a finance systems professional, including 5+ years of direct NetSuite experience with demonstrated complex configuration depth and supporting a global, multi-entity and multi-currency finance organization.
- Product owner or product manager experience in at least one core finance business process area (order-to-cash, procure-to-pay, and/or record-to-report), with extensive depth in that domain: discovery with process owners, target-state process design, proposing tradeoffs or workarounds, and owning a roadmap through delivery. Familiarity with the adjacent areas matters more than equal depth in all three.
- Excellent communication and stakeholder management skills at various levels of the business and technology organizations: adapting how you make a case depending on the audience, building alignment across cross-functional teams, and saying no to a request and explaining why. A track record of mentoring peers, setting technical standards, or being the expert others escalate to on hard problems.
- Demonstrated ability to solve ambiguous, high-stakes process problems without an existing playbook, operating with a high degree of autonomy while knowing when to pull others in on high-impact decisions. Examples include international expansion and multi-entity or multi-currency complexity, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Deep understanding of leading and emerging trends in SaaS finance applications and architecture, including where automation and AI are truly driving innovation.
- Direct experience implementing best practices around change management, regression and UAT planning, segregation of duties, and regulatory requirements, while increasing efficiencies.
COMPENSATION
$175,000 - $225,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
[#LI-RB1]
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Lead Product Owner, Finance Systems to own the systems and workflows that power Harvey's finance organization as we scale globally. This role sits at the center of our finance technology portfolio: NetSuite as the ERP core, Zip for procurement intake and approvals, Ramp and Brex for spend and card programs, and Metronome for usage-based billing. You'll help shape the roadmap across that portfolio, prioritize competing demands, and drive changes from discovery through deployment, all in an agile and high-growth environment.
You'll partner closely with Accounting, FP&A, Revenue Operations, Procurement, and Tax, as well as teams across Business Technology (where the Finance Systems team lives) and Security, to translate business needs into scalable, well-governed solutions. This role is as much advisory as it is technical and hands-on: you'll bring thought leadership to the finance org, sit with stakeholders to understand complex and often ambiguous business problems, solution design the tools and automations, and then execute hands-on in the toolstack.
WHAT YOU'LL DO
- Act as the product owner for one or more of Harvey's core finance business process areas (order-to-cash, procure-to-pay, and/or record-to-report), along with the systems that serve them. Run discovery with process owners, define target-state process and system design, own the roadmap, and measure success based on value add output and accuracy.
- Lead the hardest problems in your domain, where there's no established pattern to configure against. That could be international expansion and the entity, currency, tax, and statutory complexity that comes with it, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Develop and maintain a holistic architecture strategy for the finance applications ecosystem: where each system's boundaries sit, how data moves between them, and what Harvey will need short, mid and long term. Work with the owners of adjacent enterprise systems, including Workday and Salesforce, on the integrations and handoffs finance depends on.
- Find manual work and eliminate it, replacing spreadsheets, manual data entry, and email-based approvals with core configuration, automated workflows and integrations. Evaluate new functionality within existing and/or new tooling for best fit at Harvey.
- Configure, maintain, and optimize NetSuite and, dependent on business process ownership determined, own the spend and revenue system workflows that feed the ledger: Zip intake and approvals, Ramp and Brex card programs and expenses, Metronome usage ingestion and downstream invoicing logic, and future tooling for advanced revenue recognition. Understand, advise and execute on data flows, as well as the upstream product and company-wide data sources that revenue reporting depends on.
- Identify, test, and implement practical AI and automation opportunities across the processes you own in a controlled manner, with clear resulting impact of time savings and manual output eliminated.
- Own quality across your applications, ensuring lightweight SDLC to balance accuracy and agility. Partner with leadership to set best practices and serve as the mentor and escalation point for peers across Finance and Business Technology on the portfolio's hardest design questions.
WHAT YOU HAVE
- 7+ years of hands-on experience as a finance systems professional, including 5+ years of direct NetSuite experience with demonstrated complex configuration depth and supporting a global, multi-entity and multi-currency finance organization.
- Product owner or product manager experience in at least one core finance business process area (order-to-cash, procure-to-pay, and/or record-to-report), with extensive depth in that domain: discovery with process owners, target-state process design, proposing tradeoffs or workarounds, and owning a roadmap through delivery. Familiarity with the adjacent areas matters more than equal depth in all three.
- Excellent communication and stakeholder management skills at various levels of the business and technology organizations: adapting how you make a case depending on the audience, building alignment across cross-functional teams, and saying no to a request and explaining why. A track record of mentoring peers, setting technical standards, or being the expert others escalate to on hard problems.
- Demonstrated ability to solve ambiguous, high-stakes process problems without an existing playbook, operating with a high degree of autonomy while knowing when to pull others in on high-impact decisions. Examples include international expansion and multi-entity or multi-currency complexity, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Deep understanding of leading and emerging trends in SaaS finance applications and architecture, including where automation and AI are truly driving innovation.
- Direct experience implementing best practices around change management, regression and UAT planning, segregation of duties, and regulatory requirements, while increasing efficiencies.
COMPENSATION
$170,000 - $225,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
[#LI-RB1]
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Austin, in-person
Director, Partner Growth & Strategy
Reports to:
Chief Business Officer
Role Summary
inKind is looking for a Director of Partner Growth & Strategy to build the strategy, systems, technology, and playbooks that power our Account Management organization.
Our Account Managers own relationships with inKind's restaurant partners and play a critical commercial role—helping partners maximize their relationship with inKind, secure additional funding, add locations, renew, and grow over time. Account Managers report directly to our Regional Sales Managers, giving them strong day-to-day sales leadership, coaching, and support.
This role is designed to complement that structure.
The Director of Partner Growth & Strategy will not directly manage the Account Management team. Instead, this person will own
how Account Management works
: developing the processes, sales methodologies, technology, data, training, product improvements, and partner experiences that allow our Account Managers to become more effective and our restaurant partnerships to become more valuable over time.
This is a highly cross-functional role sitting at the intersection of
Sales, Account Management, Product, Operations, and Technology
.
The right person will approach Account Management not simply as a relationship-management function, but as a scalable growth engine. They will constantly ask:
What are our best Account Managers doing differently? How do we turn that into a repeatable process? What should we automate? What should we build? What data should trigger action? And how do we make every Account Manager better?
What You'll Own
Build the Account Management Operating System
Develop and continuously improve the processes, tools, and methodologies used across the Account Management organization.
Create repeatable playbooks for key partner growth motions, including:
Renewals
Additional funding
New and sister-location expansion
Partner referrals
Slow-redemption intervention
High-performing partner expansion
At-risk partner recovery
Adoption of new inKind products and offerings
Define the triggers, data, messaging, collateral, objection handling, workflows, and expected outcomes associated with each motion.
Identify what our highest-performing Account Managers do differently and turn those behaviors into repeatable practices across the organization.
Own the Partner Lifecycle
Design the ideal restaurant partner journey from initial funding through onboarding, activation, growth, additional funding, renewal, and expansion.
Determine which partner interactions should be relationship-driven, technology-enabled, or fully automated.
Build proactive, data-driven engagement strategies so Account Managers know
which partners need attention, why they need attention, and the highest-value action to take next.
Partner with Sales and Operations leadership to continuously reduce friction throughout the partner lifecycle.
Improve Account Management Sales Effectiveness
Build the sales methodology used by Account Managers to sell renewals, additional funding, additional locations, and other products.
Develop pitch frameworks, business reviews, partner-facing materials, objection-handling guides, and other tools that increase conversion.
Partner with Regional Sales Managers to identify coaching opportunities and translate successful field tactics into organization-wide best practices.
Design training and certification programs that continually improve Account Manager commercial capabilities.
Develop structured experiments to test new messaging, offers, processes, and sales techniques—and scale what works.
Drive Technology & Automation
Partner with Product, Engineering, Salesforce, and Operations teams to make Account Management increasingly technology-enabled and scalable.
Identify manual activities that can be automated or moved into self-service experiences.
Help develop systems that proactively identify opportunities and risks across the restaurant portfolio, including:
Partners eligible for additional funding
Upcoming renewal opportunities
Newly opened or missing locations
Changes in redemption or sales pacing
At-risk accounts
Expansion opportunities
Partners requiring intervention
Help define the vision for an Account Management "cockpit" that allows each AM to quickly understand where to focus their time and what action to take.
Help Shape the Partner Product
Serve as a structured voice of the restaurant partner within inKind.
Develop systems for capturing and categorizing partner feedback, objections, product requests, and operational friction.
Partner closely with Product leadership to translate restaurant feedback and Account Manager insights into actionable product opportunities.
Play a key role in shaping the continued development of the inKind Partner Portal and other restaurant-facing technology.
Use data to quantify partner friction and product opportunities rather than relying solely on anecdotal feedback.
Build the Measurement Framework
Develop the KPIs and reporting required to understand Account Management effectiveness and partner health.
Measure performance across areas such as:
Renewal rate
Incremental funding
Location expansion
Partner engagement
Funding eligibility and conversion
Credit pacing
Time from opportunity identification to close
Portfolio growth
Partner retention
Create visibility into performance across Account Managers, regions, partner segments, and lifecycle stages.
Use these insights to identify opportunities for improvement in people, process, product, and technology.
How You'll Work
This role will operate as the connective tissue between our Account Managers and the teams building the systems around them.
Regional Sales Managers will continue to own the day-to-day management, coaching, and commercial performance of Account Managers.
You will own the
system in which they operate
.
You will spend time with Account Managers understanding what happens in the field, with Sales leaders understanding what drives conversion, with Product understanding what we can build, with Operations understanding what we can automate, and with data identifying where the biggest opportunities exist.
Your job is to turn those insights into measurable improvements.
What Success Looks Like
Within your first year, we expect to see:
A clearly defined Account Management methodology and partner lifecycle
Repeatable playbooks for our major renewal and expansion motions
Better visibility into partner health and growth opportunities
Increased renewal and additional-funding conversion
Faster identification and pursuit of expansion opportunities
More consistent performance across Account Managers
Increased Account Manager capacity through automation and self-service
A stronger feedback loop between restaurant partners, Account Management, and Product
Meaningful improvements to our Partner Portal and internal Account Management technology
A culture of continuously testing, measuring, and improving how we grow existing restaurant partnerships
What We're Looking For
We're looking for someone who combines the commercial instincts of a sales leader with the systems thinking of a product or operations leader.
The ideal candidate:
Has experience building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, Partner Growth, or similar functions
Has a strong understanding of B2B sales and expansion motions
Is highly analytical and comfortable using data to diagnose problems and identify opportunities
Has experience developing sales processes, playbooks, and training
Understands CRM systems, sales automation, and workflow design
Has experience partnering with Product and Engineering teams
Can translate frontline customer feedback into scalable product and process improvements
Is comfortable designing and running experiments
Has exceptional cross-functional leadership skills
Is equally comfortable talking to an Account Manager about objection handling and a Product Manager about workflow automation
Has a strong bias toward action and measurable outcomes
Experience in restaurants, hospitality, fintech, payments, marketplaces, SaaS, or other multi-location businesses is a plus.
The Person Who Will Thrive Here
You are probably not someone who is satisfied simply managing an existing Account Management playbook.
You want to build a better one.
When one Account Manager significantly outperforms another, you want to understand
why
.
When Account Managers repeatedly perform the same manual task, you want to understand
why it isn't automated
.
When restaurant partners repeatedly raise the same objection, you want to understand whether we should
change the pitch, change the process, or change the product
.
And when something works, you want to figure out how to make it work across the entire organization.
This is an opportunity to build the infrastructure behind a rapidly growing restaurant partner network and help define how inKind manages, grows, and serves those partnerships at scale.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team.
Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer.
As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds.
This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration.
Technologies You’ll Use
Expertise in at least one interpreted language such as Python, Ruby on Rails, etc.
Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus)
Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus)
Familiarity with leading cloud providers, such as GCP, AWS, or Azure
Experience being on-call
What You’ll Do
Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS.
Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you.
Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation.
Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones.
Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout
Skills We’re Looking For
Can build things end-to-end. Our engineers build, deploy and maintain their code.
Is adept with data, backend systems, APIs, and UI components.
Is customer-focused, with an eye for building delightful product experiences and developer experiences.
Approaches new problems with a scrappy optimism, with a bias towards action.
Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business.
Present and available online for synchronous and asynchronous collaboration with a team distributed across North America.
Able to work in-person in our Toronto/Oakland office 2 days per week.
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share.
This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build.
This is a full time role based in San Francisco or New York hub, or remotely in the United States.
What you’ll do at Figma:
Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on
Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series
Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse
Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping
Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next
Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires
We'd love to hear from you if you have:
10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team
A track record creating and running recurring video franchises that outlasted a single season and grew an audience
Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it
People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench
Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for
The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck
Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions
While it’s not required, it’s an added plus if you also have:
Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast
Experience with live event and conference content at scale
Familiarity with music licensing, talent releases, and usage rights at volume
Experience building creator and influencer partnerships
Experience scaling video inside a company going through rapid growth or a brand evolution
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Canada Remote
Workplace: Remote
ABOUT THE TEAM
At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences.
We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.
YOUR MISSION
As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth.
Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly.
WHAT YOU'LL DO
- Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization.
- Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions.
- Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact.
- Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions.
- Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements.
- Improve the performance, reliability, accessibility, and scalability of critical user journeys.
- Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing.
- Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.
WHAT YOU'LL BRING
- 5+ years of professional experience as a Software Engineer building and operating production software.
- Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly.
- Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies.
- Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery.
- Experience building customer-facing products in close partnership with Product and Design teams.
- A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals.
- Experience using analytics and data to inform engineering and product decisions.
- Strong software engineering fundamentals, including system design, testing, observability, and operational excellence.
- Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams.
- A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers.
- Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements.
- Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions.
- Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks).
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London, United Kingdom
Workplace: onsite
Location:
London
Hours:
Full-time
Contract type:
Permanent
Working pattern:
Weekend working required, including Saturday and Sunday, plus three additional weekdays to be agreed upon appointment
LCCA seeks a student-centred academic leader to drive excellence in teaching, learning and assessment, lead academic partnership activity, and provide visible senior academic leadership across weekend delivery.
About LCCA
London College of Contemporary Arts (LCCA) is a specialist higher education institution in central London, offering career-focused degrees across hospitality, business and the creative industries. As part of Global University Systems, we are proud to be part of an international education group that empowers students to transform their lives through education.
About the role
As Academic Director of Teaching & Learning, you will provide senior academic leadership across LCCA, working collaboratively with College Deans, Academic Directors and academic colleagues to ensure students receive a high-quality, inclusive and engaging academic experience.
You will oversee and enhance learning, teaching and assessment practice, support the development and implementation of the College’s academic strategy, and contribute to quality assurance, regulatory compliance and student outcomes. You will also lead the operational management of LCCA’s academic partnerships with validating and awarding bodies, including the University for the Creative Arts (UCA) and the University of Law (ULaw).
This role will also provide senior academic leadership for weekend delivery, acting as the lead academic representative on site during Saturday and Sunday operations and ensuring academic quality, standards and the student experience are maintained across LCCA’s seven-day academic operation.
Who we are looking for
We are looking for an experienced and credible academic leader with a strong track record in enhancing higher education teaching, assessment and curriculum practice. You will bring a higher degree in a relevant subject area or in higher education teaching, together with Fellowship of the Higher Education Academy or higher, or equivalent professional recognition.
You will have experience of leading improvements through academic teams, fostering collaborative relationships, and working with validating, awarding or partner institutions. A strong understanding of OfS Conditions of Registration, higher education quality assurance frameworks and the expectations of awarding bodies will be essential.
You will be highly organised, resilient and confident operating in a fast-paced academic environment, with the ability to advise, influence and support colleagues effectively. Just as importantly, you will share LCCA’s commitment to inclusive, student-centred teaching and to improving outcomes for a diverse student community.
Working pattern
This role supports both the College’s academic partnership activity and its seven-day academic operation. The normal working pattern will include Saturday and Sunday, together with three additional weekdays to be agreed upon appointment in line with business requirements and individual circumstances.
Why join us?
This is an exciting opportunity to make a visible impact at a growing, ambitious and creative higher education institution. You will help shape teaching excellence, strengthen academic partnerships and support high-quality delivery across a dynamic and diverse College community.
Our approach
We are committed to ensuring our workforce reflects the diversity of our student population and to providing adjustments throughout the recruitment process. If you require support or adjustments at any stage, please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Please note:
The successful applicant must provide right to work in the UK documentation to LCCA as part of an offer. LCCA is not currently a licensed sponsor.
Location: US Remote; New England; Atlanta; North Carolina; New York; Boston; Florida
Cyberhaven is looking for a Chief of Staff for Engineering to collaborate and perform as an operating partner and force multiplier for engineering leadership, driving operating cadence, cross-organizational execution, and data-driven decision making across the entire engineering org. This role is accountable for turning strategic priorities into clear execution plans, and for giving leadership the visibility, metrics, and follow-through they need to run engineering like a well-oiled machine.
This is a hybrid role that blends program management, project management, and executive operations: the person in this role will sit close to engineering leadership, represent their priorities across the org, and be the connective tissue between strategy and day-to-day execution. Influence and impact come from judgment, trust, and cross-functional credibility rather than direct authority.
This role also serves as the primary architect of engineering leadership's monthly and quarterly business reviews, all-hands content, org planning, and leadership offsites providing decision support, surfacing risk, and driving follow-through on the company's highest-priority engineering initiatives.
This role goes well beyond traditional chief of staff work. It requires strong executive presence to represent leadership credibly in front of the org and external stakeholders, deep comfort with data and metrics to turn fragmented signals into clear decision support, and an AI-forward mindset to automate the reporting and operating mechanisms that let Cyberhaven scale how it plans, tracks, communicates, and reviews its work.
WHAT YOU'LL DO
STRATEGIC PARTNERSHIP AND EXECUTIVE SUPPORT
- Act as a trusted advisor and thought partner to engineering leadership, helping translate strategic priorities into clear execution plans, success criteria, and operating mechanisms across the org
- Own the engineering leadership operating cadence, including staff meetings, monthly and quarterly business reviews, org planning, and leadership offsites, setting agendas, preparing materials, and driving follow-through on decisions and action items
- Represent engineering leadership's priorities across the organization, ensuring alignment between engineering, product, and go-to-market teams on key initiatives
- Prepare executive-facing communications, board and all-hands content, and cross-functional updates on behalf of engineering leadership
- Act as a sounding board and extension of leadership on sensitive or ambiguous organizational topics, including headcount planning, org design, and prioritization tradeoffs
- Build trust and credibility across engineering, product, and business stakeholders to effectively drive alignment without formal authority
PROGRAM AND PROJECT MANAGEMENT
- Own end-to-end planning, execution, and coordination across complex, multi-team programs and time-sensitive strategic projects for engineering leadership
- Improve predictability in Cyberhaven's release and planning model by tracking scope changes, readiness risks, and cross-team dependencies
- Build and maintain review cadences, status updates, and action follow-up systems that surface execution risk and areas needing intervention across teams and programs
- Support high-priority or ambiguous engineering initiatives that need additional structure, executive visibility, and follow-through, often stepping in where no clear owner exists
- Improve data hygiene and governance in systems like Jira and related planning artifacts so that ownership, status, and progress signals are reliable
DATA AND METRICS-DRIVEN OPERATIONS
- Define and standardize success metrics across quality, release health, velocity, and team health to drive greater predictability and accountability
- Turn operational signals from across the org into clear, data-backed reporting and decision support for engineering leadership
- Own the metrics and narrative behind monthly and quarterly business reviews, ensuring leadership has accurate, timely, and actionable data
- Bring a data-driven lens to org health, from delivery metrics to team sentiment, to help leadership spot risk early
AI-FORWARD AUTOMATION
- Build AI-assisted dashboards and reporting workflows that improve visibility into program health, release scope, delivery risk, and team performance
- Create automations that connect tools like Jira, Notion, GitHub, and Slack to surface planning, execution, release, and other delivery signals
- Automate recurring chief of staff and program management processes such as status collection, follow-up tracking, review preparation, and stakeholder reporting
- Use these workflows to improve business review inputs, leadership updates, and recurring status reporting while reducing manual status chasing
WHO YOU ARE
- 7+ years of experience in a role combining program management, project management, and executive or leadership support
- Prior experience as a Chief of Staff or Engineering Leadership roles a plus
- Strong executive presence and the judgment to represent leadership credibly across the org and with external stakeholders
- A data-driven, metrics-driven approach to decision making, with the ability to turn fragmented operational signals into clear reporting and insight
- Proven ability to drive accountability, coordination, and follow-through across engineering and product teams without direct authority
- Strong written and verbal communication skills, including experience owning monthly and quarterly business reviews, executive-facing updates, and cross-functional status reporting
- Comfort using automation and AI to improve reporting quality, operating efficiency, and recurring workflow execution
- Good judgment in prioritization, escalation, and leadership support in ambiguous or fast-moving situations
- Experience owning QBRs, executive reporting, all-hands content, or org planning processes
- Familiarity with DORA-style metrics, SLO/SLA thinking, release hygiene, and delivery scorecards
- Experience building AI-assisted dashboards, automations, or reporting systems
- Experience working in security, SaaS, endpoint, platform, or infrastructure-heavy environments
- Experience supporting globally distributed engineering organizations
- Prior experience transitioning from a technical or program management background into a Chief of Staff or executive operations role
- Located in the Eastern Timezone to support our Global team.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Office Based - London, UK
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based in our office in London, UK.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Guildford
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Lead Sound Designer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Execute the Creative Sound Design Vision
Lead, support and train the Sound Design Team
Distribute tasks to the Sound Design Team
Review and sign-off tasks for the Sound Design Team
Support to develop the Creative Sound Design Vision
Manage the collaboration with our outsourcing partners
Collaborate closely with and report to the Head of Audio
Collaborate closely with the Audio Leadership team
Communicate with Stakeholders, Producers and Feature Teams
Requirements
Full project loop as a Senior Sound Designer or Sound Design Lead on a AAA title, ideally in medium/large teams
Lead experience within Sound Design teams
Proficiency in Jira
Proficient in building up, maintaining and delivering a Sound Design Vision
Solid understanding of the Game Audio pipeline from Asset to Soundscape
Profound mastering of Wwise
Profound general audio production knowledge: how assets are created, mixed and mastered
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity
Nice to Haves
Worked on an RPG
Proficient knowledge of Foley and Field recordings
Good understanding of script systems to create customized scalable automated solutions
Basic knowledge in programming (C# / C++)
What we offer
An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
ОфисleadGuildford
leadNew York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисseniorBoston, MA
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УдалённоseniorRemote (United States | Canada); Must be based in MST or PST time zone
New York
San Francisco
УдалённоleadГеография найма не уточнена
leadNew York
leadSan Francisco
Austin, in-person
Oakland, California, United States; Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones
San Francisco, CA • New York, NY • United States
УдалённоseniorГеография найма не уточнена
United States (Remote)
ОфисLondon, United Kingdom
US Remote; New England; Atlanta; North Carolina; New York; Boston; Florida; Located in the Eastern Timezone to support our Global team
ОфисOffice Based - London, UK; Proven experience leading a distributed legal team, including managing managers across regions and time zones