Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the Greater Chicago Area is $208,170-$248,650 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area is $231,300-$276,275 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Palo Alto; New York
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a member of the US Talent Acquisition team focused on Sales and Go-To-Market hiring, you will be instrumental in building and scaling Mistral's US-based revenue-generating teams from the ground up. Joining early means you'll help shape both our GTM recruitment strategy and operations, partnering closely with GTM leadership across Sales, Pre-Sales/Solutions, Partnerships, Customer Success, and Revenue Operations. Your work will directly influence our commercial success by ensuring we find and engage exceptional operators who will drive Mistral's growth in the US market. In this role, you'll also foster a strong candidate experience and help establish GTM recruiting best practices as we expand across the US.
What You Will Do
GTM Stakeholder Partnership
- Partner deeply with GTM leaders — from CRO and VP Sales to Pre-Sales and Customer Success leadership — to understand hiring needs, define role specs, and identify the right commercial talent.
- Own full-cycle recruitment across all GTM functions: AEs (Enterprise, Mid-Market, SMB), SDRs, Solutions/Sales Engineers, Partner Managers, CS leaders, and RevOps
- Advise hiring managers on market mapping, leveling, comp positioning, and competitive landscape for US GTM talent
- Translate the nuances of each GTM role into compelling, accurate candidate outreach
End-to-End GTM Recruitment
- Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, high-volume GTM roles.
- Source passive and active candidates across US GTM talent pools, particularly in AI/ML, open-source software, and enterprise infrastructure markets
- Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations
- Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for senior GTM talent
Candidate Experience & Selling Mistral
- Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory.
- Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and enterprise credibility — to differentiate us against better-known competitors
- Provide candidates with real insight into our GTM motion, growth plans, and the specific impact of their role
- Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome
Recruiting Operations & Data-Driven Improvement
- Develop and refine GTM recruiting processes, tools, and documentation to improve outcomes and efficiency.
- Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role) and propose targeted solutions
- Build and maintain market maps, competitive intel, and talent pools for key US GTM segments
- Standardize GTM interview rubrics, scorecards, and debrief practices across US GTM hiring teams
Raising the Bar
- Collaborate with GTM leadership and the broader Talent team to continuously elevate our hiring standards.
- Contribute to defining and evolving our GTM talent acquisition strategy in the US as we scale from early commercial team to mature GTM org
- Partner on employer-brand and outbound sourcing initiatives that position Mistral as a destination for top GTM talent
What We're Looking For
- 6+ years of recruiting experience, including 2+ years in a startup or high-growth B2B SaaS/infrastructure company, with a focus on Sales and GTM roles
- Demonstrated ability to independently hire across the full GTM stack — from SDRs to senior AEs, Solutions Engineers, and GTM leadership
- Deep network and sourcing expertise in US GTM talent markets, particularly in AI/ML, open-source, developer tools, or enterprise software
- Track record of hiring in competitive, candidate-scarce markets where GTM candidates have multiple offers
- Experience working across multiple US markets
- Willingness to work on other roles as needs come up
- Comfort navigating ambiguity and switching between strategic planning and hands-on execution
- Strong written and verbal communication skills, with the ability to influence peers and senior GTM stakeholders without direct authority
- Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate
- Professional experience with modern recruiting tools such as Ashby
- Familiarity with the AI/ML landscape and the ability to credibly discuss frontier model capabilities with technical GTM candidates
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Staff Engineer, Enterprise Security
About the job
As a Staff Enterprise Security Engineer, you will be a technical leader within the EntSec team, responsible for the foundational security posture of our organization. You will serve as an SME on the technical strategy and engineering execution for securing the AI ecosystem in our Enterprise, moving beyond policy into building the foundational "decision infrastructure" and technical guardrails that allow the enterprise to innovate with AI at scale.
You will also guide strategic direction and collaboration across enterprise security domains. You will need a background in security engineering and the cross-functional influence necessary to solve ambiguous, large-scale problems. Leveraging expertise in security assessments, threat modeling, identity and access control principles, and data protection, you will architect and build preventative guardrails and mitigate new risks introduced by first and third-party AI agents in our Enterprise.
Responsibilities
Design and implement secure reference architectures for Enterprise AI platforms that secures every Twilion’s engagement with them, ensuring data integrity, regulatory compliance, and resilience against evolving AI threats.
Establish a definitive framework for AI vetting, driving the cultural and policy shifts needed to institutionalize this strategic mindset across the organization.
Collaborate with cross functional partners to develop and set the long term roadmap for agentic AI identity and posture management, ensuring cohesive strategies for reducing risk from agentic AI use.
Maintain and improve our enterprise security posture through high-quality code (Python, Go, or similar) and infrastructure management via IAC.
Act as a technical mentor to junior engineers and a strategic advisor to leadership on the evolving AI landscape.
Qualifications:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply.
Required:
7+ years of experience in security engineering or infrastructure security
2+ years of experience leading teams in a technical capacity/staff engineering capacity at an enterprise.
Expertise in cloud security (AWS, GCP) and container security (Kubernetes).
Proven track record of designing and deploying complex security systems at scale.
Strong proficiency in programming languages such as Python, Go, or Java.
Desired:
Experience in building, deploying and reviewing automation for complex security workflows, including use of both AI-driven and traditional automation tools.
Excellent communication skills with the ability to explain complex AI security risks to non-technical stakeholders.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164.640 - $205,800.
Based in the San Francisco Bay area, California: $182,960 - $228,700.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 21, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you.
Location - California
An overview of this role
As a Strategic Account Executive in California, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across California, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, enterprise accounts in California, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of California enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused in California, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the region.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$114,800
—
$172,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Staff Full Stack Engineer
to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements
.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis
Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions
Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team
Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship
Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals
Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements
Mentor senior engineers and act as a technical multiplier across the org
Contribute to and help shape technical direction for Mattermost’s open-source codebase
What We Are Looking For
Required:
Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end
Proven experience designing and owning distributed systems or high-availability service architecture at scale
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Demonstrated ability to influence technical direction across multiple teams without relying on formal authority
Experience mentoring senior engineers and raising the technical bar for a broader team
Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements)
Nice to Have:
Prior experience operating as a staff, principal, or technical lead engineer at another company
Experience maintaining (not just contributing to) an open-source project
Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR)
Experience helping scale engineering practices or standards across a growing organization
Background in defense, intelligence, or critical infrastructure products
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $172,724 – $227,135
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Toronto, Ontario, Canada
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Staff Full Stack Engineer
to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements
.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis
Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions
Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team
Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship
Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals
Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements
Mentor senior engineers and act as a technical multiplier across the org
Contribute to and help shape technical direction for Mattermost’s open-source codebase
What We Are Looking For
Required:
Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end
Proven experience designing and owning distributed systems or high-availability service architecture at scale
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Demonstrated ability to influence technical direction across multiple teams without relying on formal authority
Experience mentoring senior engineers and raising the technical bar for a broader team
Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements)
Nice to Have:
Prior experience operating as a staff, principal, or technical lead engineer at another company
Experience maintaining (not just contributing to) an open-source project
Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR)
Experience helping scale engineering practices or standards across a growing organization
Background in defense, intelligence, or critical infrastructure products
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $195,001 – $238,965
Canada Eligibility & Compliance
Candidates must be legally authorized to work in Canada without current or future sponsorship.
This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered.
Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Hasbro is building the next generation of digital capabilities, with SAP Business Suite 4 SAP HANA (S/4HANA) at the core of our global transformation. We are seeking a Senior Order-to-Cash Functional Lead to own and advance our S/4HANA Order-to-Cash (OTC) landscape. This role is not transitional; it is designed for a leader who will define future-ready processes, drive standardization, and shape how we deliver exceptional customer, retail, and partner experiences worldwide.
You will serve as the primary strategist and design authority for OTC business processes, ensuring they leverage modern S/4HANA functionality and align with Hasbro’s evolving digital, Direct-to-Consumer (D2C), and B2B strategies.
This position is a core contributor to Hasbro’s global digital transformation and is uniquely positioned to own and define future-ready OTC processes, drive adoption of S/4HANA-native capabilities, shape the enterprise-wide SAP roadmap, and strengthen global operational excellence across D2C and B2B channels.
You will play a pivotal role in modernizing how Hasbro delivers products and experiences to customers around the world. Candidates who can demonstrate these skills through a variety of backgrounds and experiences are encouraged to apply.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Act as the global owner for S/4HANA OTC processes, championing adoption of standard capabilities over legacy SAP ERP Central Component (ECC) approaches.
Define and maintain global OTC process standards, policies, and best-practice designs.
Drive continuous improvement across order management, pricing, Available-to-Promise (ATP), delivery execution, billing, and credit management.
Support Hasbro’s global digital roadmap across Direct-to-Consumer and Business-to-Business channels.
Translate business strategies into scalable, S/4HANA-native OTC solutions.
Lead functional design sessions, model future-state processes, and educate stakeholders on S/4 capabilities.
Oversee configuration, enhancements, and testing activities, ensuring high-quality delivery.
Coordinate User Acceptance Testing for OTC initiatives.
Partner with Finance, Materials Management, Inventory Management, Warehouse Management, and Procurement to deliver fully integrated end-to-end OTC processes.
Guide external consultants, developers, and internal teams to ensure solutions align with S/4HANA standards.
Support integrations using Intermediate Document (IDoc), Business Application Programming Interface (BAPI), Application Link Enabling (ALE), and SAP Integration Suite in scalable, cloud-aware patterns.
Maintain process documentation, training materials, and functional specifications.
Contribute to IT governance, ensuring consistent development practices, quality standards, and methodology adherence.
What You'll Bring
5+ years of SAP Sales and Distribution (SD) configuration and functional solution design experience.
Strong understanding of the Order-to-Cash lifecycle and the ability to articulate S/4HANA advantages and simplification concepts.
Expertise in S/4HANA Sales & Distribution including order management, pricing, ATP, delivery processing, billing innovations, and Financial Supply Chain Management (FSCM) credit management.
Experience designing integrated processes across Finance, Materials Management (MM), Inventory Management (IM), Warehouse Management (WM), and Procurement.
Working knowledge of S/4 architecture, Fiori UX, and embedded analytics.
Ability to lead cross-functional teams and influence decisions across business and technology groups.
Bachelor’s degree preferred; equivalent relevant experience is welcome.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$107,800
—
$161,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Dublin, Ireland; Leeds, England, United Kingdom; London, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Overview
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
As a Staff Software Engineer, you'll join the Promotions Platform team within FBG. Your duties will encompass the design, implementation, testing, and maintenance of software that enables customers to engage with FBG's promotional systems. Additionally, you will contribute to backend features that allow customers to earn rewards, which can be used throughout the entire Fanatics ecosystem. We are currently focused on developing the next generation of promotional tools.
Responsibilities
Lead a team or teams that develops, tests, documents, and deploys high quality software into production, leading the delivery of solutions that are extensible and scalable
Clarify requirements and assists with coding/story estimates
Participate in the on-call rotation when needed to troubleshoot software issues
Quickly identify when to troubleshoot or escalate when tasks or projects hit roadblocks, find a path forward in difficult situations
Mitigate immediate risk, identify and resolve root causes
Remove bottlenecks and make technical and design approach trade-off decisions short term vs long-term
Contribute to team planning and design discussions, building more expertise around design approaches, driving best practices and improving the speed of delivery
Lead code reviews to provide constructive direction
Proactively simplifies code and resolves team architecture deficiencies
Impact software architecture, dependencies, performance, and business value
Improve testability, operational excellence metrics, and team documentation
Advise technology leaders, our product team, and other internal stakeholders to make technology decisions that grow and improve our products
Mentor and coach other engineers and actively work to reduce onboarding burden of future team members
Influence your team's adherence to the principles, guidelines, and best practices of our engineering strategy
Develop a solid understanding of our industry, product, feature set and roadmap
Remain current on the latest technologies and trends in software development
Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience building highly scalable and fault tolerant systems
Proven technical leadership at staff level: you’ve led the design and delivery of complex systems across multiple teams, set technical direction, and mentored engineers, whether as a tech lead or through other formal or informal leadership.
You understand a broad range of design approaches
You are able to triage and debug system-wide production issues
Demonstrated experience mentoring other engineers
Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders)
Familiar with Agile software product delivery and SCRUM methodology
Excellent analytical and problem solving skills
You have an agile mindset; able to embrace new initiatives in a fast-paced environment
Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better
Able to effectively work cross-functionally within an enterprise environment
Preferred Qualifications
Experience working in a start-up environment
1+ years of experience leading a development team
Experience with Java/Spring Boot
Experience with React
Experience with Apache Kafka
Experience with AWS
Experience with PostgreSQL
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Los Angeles, USA; Mercer Island, USA
Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges.
As a
Senior Technical Product Manager
for Organized Play on Publishing Platform, you will combine your deep technical experience with strong product leadership to solve complex problems for your customers. You will manage high-complexity, cross-functional products that power real-time data streaming, tournament ecosystem orchestration, and live broadcast tooling across esports global events to deliver exceptional experiences to millions of players worldwide. You will be accountable for the product lifecycle from start to finish, translating deep customer empathy and technical insight into a clear vision, strategy, and roadmap. You will report to the Director of Technical Product Management on the team.
Responsibilities:
Be accountable for Global Live Operations - safeguarding the 99.9% reliability SLA for core infrastructure during mission-critical windows including Worlds, VCT Champs China, and EWC.
Direct real-time features including LiveStats, Summoner's Rift Broadcast Banners, and Esports Observer Replica systems.
Drive the product definition and rollout of our Esports Data Platform, including integration with external partner teams like GRID for the sake of data commercialization.
Lead highly technical, multi-team dependencies including the TFT Unreal engine integration, tournament bracket platform services, authentication scaling for third-party tournaments, Esports Game management tooling to improve transition time in between games broadcast and automation of tournaments for our games
Develop a deep understanding of customer, partner, and esports ecosystem needs, using research and data to translate pain points and emerging trends into clear product requirements and long-term product strategy.
Own the product vision, strategy, roadmap, and success metrics for esports and community products, including OKRs, build-vs.-buy assessments, milestones, and prioritization of ambiguous technical opportunities.
Lead cross-functional product execution from conception through delivery and iteration, partnering closely with Engineering and Technical Leads on architecture, scalability, implementation trade-offs, and key stakeholder relationships.
Required Qualifications:
5+ years of relevant experience in fields such as Technical Product Management, Software/Game Development, or Engineering.
7+ years of dedicated product management experience.
Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
Strong technical background and problem-solving skills in esports technologies and broadcast operations, and strong depth experience with data management in platform solutions.
Excellent teamwork, communication, and stakeholder management skills, with the ability to lead through influence.
Experience leading teams through the full product development lifecycle (planning, execution, delivery, and post-release support).
Desired Qualifications:
Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success
Experience working on live service games or other software operating at a global scale.
Passion for esports, community play events, and Riot’s games
Familiarity with the game platform lifecycle, including art toolchains, game engines, and live operations workflows.
Experience taking a nebulous technology concept and turning it into a shipped product with clear KPIs.
A passion for games and a deep understanding of the player experience.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
We are seeking a highly skilled professional to join our dynamic and fast-paced team at OnePay. Reporting to the head of Corporate Finance, this role is crucial to supporting our General and Administrative (G&A) functions, providing high-impact analyses and actionable insights to our CFO and other senior leadership.
You will be responsible for supporting planning and forecasting cycles, and tracking financial performance against budget, while delivering reports that highlight actionable insights and enable informed decision-making. You will ensure reporting accuracy through cross-functional collaboration. A strong bias toward action and efficiency, an exceptional ability to manage and analyze financial data and leverage AI tools, and excellent financial modeling skills are required.
THIS ROLE IS RESPONSIBLE FOR:
- Financial Planning: Leading the development of budgets and forecasts, including headcount, compensation, and vendor spend.
- Business Partnering: Serving as financial partner across teams, providing advice and support on financial decisions, strategies, and performance improvement initiatives
- Expense Management: Tracking and analyzing expenses, ensuring alignment with approved budgets and identifying areas of cost efficiency.
- Financial Insights and Variance Analysis: Analyzing financial results, conducting detailed variance analyses, and communicating insights and recommendations to improve financial performance.
- Reporting and Analysis: Delivering regular and ad-hoc financial reports to the CFO and other senior G&A leads, providing insightful commentary on trends, risks, and opportunities.
- Cross-functional Collaboration: Working closely with other departments, including Accounting, to ensure financial data integrity and compliance.
- Financial Modeling: Developing and maintaining sophisticated financial models to support scenario analysis, long-term planning, and other strategic initiatives.
- Process Improvement and AI integration: Continuously assessing and improving financial processes, identifying opportunities to deploy AI across all tasks and responsibilities, driving efficiency and accuracy in reporting and forecasting.
YOU BRING:
- Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA preferred)
- 7-10 years of experience in corporate finance, financial planning & analysis, or similar roles, preferably in a fast-paced fintech, consumer finance, or tech environment
- Proven experience providing financial insights to senior leadership
- Expert financial modeling skills with advanced proficiency in Excel/ GSheets (experience with financial modeling tools and ERP systems is a plus)
- Proficiency and proven integration of AI tools into current or prior roles across all tasks and projects under your scope of responsibility
- Demonstrated ability to streamline and improve financial processes, with a bias for operational efficiency
- Strong collaboration and business partnering skills, experience working with G&A functions a plus
- Excellent communication and influencing skills with the ability to present complex data and financial concepts to non-financial stakeholders
- High attention to detail, strong organizational skills, and ability to manage multiple priorities in a deadline-driven environment
- Experience reporting to or working directly with a CFO or Head of FP&A
- The Triple H Factor: Hungry, Humble, Honest
- An act-like-an-owner mentality. We have a bias toward taking action and a fast-paced culture
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
You will own the production system behind Turing’s software-engineering data programs, turning complex research requirements into predictable delivery across quality, throughput, contributor performance, timelines, and cost.
These programs may involve supervised coding demonstrations, repository-level tasks, agentic trajectories, reinforcement-learning environments, benchmarks, code review, and rubric-based evaluations. They can require coordinating hundreds of distributed software engineers while responding quickly to changing research requirements.
This is an operations leadership role with a meaningful technical bar. You must be able to inspect code, understand tests, interrogate quality signals, and challenge a workflow or rubric when it is not producing the intended result. You will not be expected to act as the principal engineer for every program. Your primary responsibility is to build and operate the system that consistently produces high-quality technical work at scale.
What You’ll Own
1) Operational execution — own end-to-end delivery on every project you run
Design and manage data pipelines from customer specification to final delivery, with full accountability for scope, timeline, and quality.
Scope and stand up coding workstreams across supervised demonstrations, agentic trajectories, RL environments, benchmark construction, and rubric-graded evaluation.
Diagnose bottlenecks in real time —
re-sequence workflows, refine instructions, create incentive systems, and scale review processes to hit throughput targets.
2) Quality ownership — ensure world-class data integrity on every project
Own quality control across the annotation lifecycle: set the bar, measure against it, and close the gap when it slips.
Analyze datasets to identify trends, anomalies, and systematic errors —
then fix the root cause, not just the symptom.
Implement and continuously improve annotation, evaluation, and curation best practices.
3) Large-scale coordination — orchestrate the work of 100–1,000+ contributors
Define the required contributor profile and partner with talent teams to source, assess, onboard, and ramp distributed software engineers.
Own contributor training, performance management, reviewer capacity, incentives, and corrective actions.
Build team-lead and reviewer structures that maintain execution standards across programs involving hundreds of contributors.
4) Customer relationships — be the face of Turing to the world’s leading AI labs
Act as the primary point of contact for researchers and program managers at frontier AI labs providing clear reporting on progress, quality, risks and recovery actions.
Translate research intent into a task specification, and push back when a spec will not produce the signal the researcher actually wants.
Build the kind of long-term trust that converts a one-off project into a multi-year partnership —
and identify expansion opportunities along the way.
5) Playbook building — codify what works so future SPLs scale faster than you did
Use Python, SQL or other appropriate tools to automate quality sampling, defect classification, throughput analysis, and weekly reporting.
Turn successful workflows into reusable playbooks, quality controls, evaluation assets, and contributor-management systems.
Share lessons and mentor other SPLs so each program improves the operating system for the next one.
What We’re Looking For
Background in software engineering, technical program management, consulting, finance, startups, or other operationally intense environments, with a proven track record of managing complex, multi-stakeholder projects.
Strong analytical and communication abilities: you can spot a bottleneck in a noisy production environment, build a measurement plan, and communicate the fix to a demanding client in plain language.
Customer-facing experience: comfortable working directly with high-profile clients, managing expectations, and building long-term relationships.
Excited by gritty process optimization and large-scale execution —
you thrive on making complex operations faster, cleaner, and more reliable.
You can read and review code. You can follow a pull request in Python, TypeScript, Java, or Go, read a test suite, and judge a delivered task independently.
Bonus: Experience with agentic evaluation harnesses, software engineering benchmarks, or RL environments; Experience managing large distributed contributor networks or marketplaces; Prior work at an AI data vendor or a frontier lab
What Success Looks Like
30 days:
Complete technical and operational calibration, establish the program baseline, validate acceptance criteria and delivery controls, and independently lead a defined workstream.
90 days:
Deliver predictable throughput and quality, improve at least one material operating metric, maintain a trusted risk and reporting cadence, and demonstrate that defects are being detected internally before customer delivery.
180 days:
Run concurrent programs with stable quality and cost performance, convert successful workflows into reusable assets, contribute evidence that supports account expansion, and help another lead or team adopt the operating system you built.
Why Turing
Work directly with the world’s leading AI labs at the cutting edge of post-training, evaluation, and agentic AI research.
Real impact on the path to AGI: the data you deliver will directly influence how frontier models are trained and evaluated.
High ownership and influence. You will shape how Turing delivers at scale, with direct visibility to senior leadership.
Direct-to-research customers. You will spend your time partnering with the people building the future of AI, not coordinating with procurement.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: England; Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Secure Build builds and operates the infrastructure behind Docker's container builds. The team owns Docker Build Cloud and Docker Hub Automated Builds while developing the next generation of trusted build and CI capabilities. Its direction is to make Docker the trusted place CI runs: isolated execution, brokered access to secrets and networks, and verifiable evidence of what each build or test job did. The work spans Go services, container and build technology, cloud infrastructure, sandboxing and software supply-chain security, alongside the operational responsibility for production systems customers already depend on.
SCS Services builds the backend systems and product capabilities that help developers understand, secure and ship software with confidence. The team powers important parts of Docker Scout and Docker Hardened Images, including the services and workflows that turn supply-chain data into useful developer, customer and agent experiences. Its estate is deliberately polyglot, with Clojure and Go services, event-driven workflows, Kafka, legacy Datomic components and newer Spanner-backed services. It also supports the customer journey around discovering, assessing, subscribing to and managing hardened artefacts.
We are looking for one Engineering Manager to lead both teams. Together they sit at the centre of Docker's secure software supply-chain work: one creates trusted build outcomes, while the other turns build, artifact and dependency data into services and experiences used across Scout and Docker Hardened Images. This is a two-team leadership role with separate roadmaps, production responsibilities and technical domains. The teams should deliver independently, with explicit contracts and joined-up ownership where their services connect.
You will own the health, delivery and growth of both teams and make the trade-offs that keep them effective as a portfolio. You will not be expected to be the deepest expert in every language or domain. You will need enough technical breadth and current engineering judgement to engage credibly in designs, reviews and incidents across both teams, set direction with strong senior engineers, and recognise when the right answer is to create space for their expertise.
_______________________________________________________________________
THE KIND OF PERSON WE'RE LOOKING FOR
The successful candidate leads first. They are an experienced engineering manager who can inherit two capable teams, earn trust quickly and help each become a high-performing, value-delivering part of the wider Docker organisation. They are deliberate about where they spend their attention, protect both teams from becoming the second priority, and make portfolio trade-offs visible rather than allowing urgency, proximity or the loudest stakeholder to decide.
They stay close to the technical work without trying to own every technical decision. They can hold a substantive conversation about distributed backend systems, event and data pipelines, build and CI infrastructure, trust boundaries and production operations. They are active in design and review, useful during incidents and willing to get hands-on where that moves the work forward. The balance still tilts strongly to leadership, coaching, delivery and organisational judgement.
They care about security as a product and engineering property, not only as compliance. They understand how modern attacks exploit identity, secrets, dependencies and build systems, and they can reason about the evidence customers need to trust an artefact or workflow. They lead through judgement, clarity and unblocking rather than ceremony for its own sake. Above all, they grow the engineers around them and help both teams ship outcomes developers and enterprises can rely on.
_______________________________________________________________________
RESPONSIBILITIES
- Lead Secure Build and SCS Services, owning delivery, team health, growth, performance and operational excellence across both.
- Turn two changing roadmaps into a coherent portfolio plan with explicit priorities, capacity and trade-offs, and create leadership coverage so neither team becomes the permanent second priority.
- Partner with Product to shape strategy and roadmaps for secure build, Docker Scout, Docker Hardened Images and the services that connect them.
- Stay close to the technical work through design and code review, incident response and selective hands-on contribution where it adds leverage.
- Ensure each team's technical direction supports product, security, reliability and customer priorities, setting it collaboratively with Staff and senior engineers while leaving clear decision ownership with them.
- Own the interfaces between the teams, including trust boundaries, contracts, data quality, versioning, operational ownership and customer-facing failure modes.
- Balance new product work with inherited systems and on-call, and invest in reliability improvements driven by recurring operational pain.
- Own engineer growth and performance, handle difficult conversations directly, hire and retain strong people and build succession depth within both teams.
- Align Product, Design, Security, DHI Content, Registry, Hub, sales, support, commercial and legal partners while shielding the teams from churn.
- Lead disciplined use of AI-assisted engineering and communicate decisions, risks and progress clearly across UK and US working hours.
_______________________________________________________________________
QUALIFICATIONS
Required
- 5+ years managing high-performing engineering teams, with meaningful responsibility across more than one team or distinct technical domain.
- 8+ years of professional, hands-on software engineering experience in backend, infrastructure, platform or developer tooling.
- Experience leading, growing and retaining engineers at or above your own technical seniority, including teams you did not build and difficult performance conversations.
- A leader-first operating model, with current enough technical judgement to participate in design and review across unfamiliar systems without needing to be the best engineer in the room.
- Experience prioritising across competing roadmaps, operational load and stakeholder commitments, with clear mechanisms for allocating attention and capacity.
- Strong backend and distributed-systems judgement, including APIs, event-driven architectures, data stores, cloud-native infrastructure and production operations.
- Understanding of CI or build-system internals, containers and artefact workflows, plus a strong interest in software supply-chain security and trust boundaries.
- Experience leading teams that operate production infrastructure through on-call, incident response, observability, SLOs and the work required to reduce recurring operational load.
- Strong product judgement and evidence of shaping roadmaps with Product rather than only receiving requirements.
- Clear written and verbal communication, strong cross-functional influence, customer closeness and comfort leading a remote-first organisation across European and US time zones.
Helpful, but Not Required
- Experience with Go, Clojure or both, and evidence of becoming effective across a polyglot estate.
- Experience with Kafka, Spanner, Datomic or comparable event-streaming and distributed-data systems.
- Experience with OCI, BuildKit, Buildx, GitHub Actions or comparable build and CI platforms.
- Experience with sandboxing, microVMs, untrusted workload execution or multi-tenant infrastructure.
- Experience with SLSA, in-toto, SBOMs, VEX, Sigstore, cosign, provenance, signing or vulnerability scanning.
- Experience evolving legacy systems while shipping new capability for developer tools, security products, regulated customers or software-agent workflows.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build relationships with every engineer and the Product partners for both teams before changing structure, process or roadmap.
- Understand Secure Build's product direction, production estate and on-call load, including Docker Build Cloud and Docker Hub Automated Builds.
- Understand the SCS Services products, customers, architecture and operational profile, and map the dependencies, trust boundaries and ownership lines between the teams.
FIRST 90 DAYS
- Own a coherent portfolio plan with both teams and Product, including explicit capacity for roadmap, reliability and cross-team work.
- Establish a sustainable operating cadence and leadership coverage that prevents either team depending on your constant presence.
- Agree ownership and escalation paths for shared services and failures, start one material improvement in each team and make progress and risk visible.
ONE YEAR OUTLOOK
- Both teams deliver predictably against a portfolio that connects secure build, Scout and Docker Hardened Images outcomes without collapsing their distinct missions.
- Secure Build has delivered material trusted-build or secure-CI capability and reduced operational risk in its inherited production systems.
- SCS Services has delivered material customer outcomes, while both teams have sustainable on-call, clearer ownership and senior engineers leading broader work.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$244,550 – CA$392,150 base
United States: $174,900 – $282,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We’re looking for an experienced, hands-on
Senior Account Manager
to join our fast-growing scale up. This is a proactive, commercially minded role: you’ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You’ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.
What you'll be doing
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.
Comfortable managing complex, multi-stakeholder enterprise accounts—navigating economic buyers, decision-makers, champions and influence networks to drive change.
Proficient
in MEDDPICC or similar sales methodology
Evidence of proactively identifying risk and leading “save plans”: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.
Strong cross-functional leadership: you’re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.
What we offer in return
💰 Competitive salary of £60,000 - £76,000 depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a partnerships leader to own the tri-party motion for systems integrator partnerships selling through AWS. Global systems integrators and specialist SIs are how Claude reaches enterprise customers at scale, and AWS is the surface most of that work runs on. You will own the intersection of those two ecosystems.
In this role, you will build the go-to-market motion that turns partner interest into joint pipeline and closed revenue, working across AWS's partner organization and the AWS practices inside the world's largest integrators. You will define how Claude is positioned inside AWS partner programs, design the commercial mechanics that let partners transact and get rewarded, and build the joint plays that partners take to their customers.
This is a build role. The partner ecosystem is early, the programs are still being designed, and you will be operating across three organizations whose incentives on any given deal don’t always line up. You will help shape how frontier AI technology reaches the enterprise through the services ecosystem.
You will report directly to the Head of AWS GTM Partnerships.
Key Responsibilities
Develop and execute the GTM strategy for our systems integrator partnerships through AWS, including co-selling motions, joint business plans, events and segment-specific plays
Own forecasting, pipeline development, and revenue targets for partner-sourced and partner-influenced business
Design the commercial mechanics that make the partner motion work, including deal registration, marketplace program structure, and incentives
Build and maintain executive-level relationships across AWS's partner organization and across partner AWS practice leadership
Work with partners to develop repeatable, industry-specific solutions built on Claude, and help them build the delivery capability to take those solutions to market
Partner cross-functionally with Anthropic's alliances, sales, partner marketing, and regional cloud teams to keep the motion consistent globally while regions execute locally
Create and implement scalable processes for partnership operations, including escalation management, business reviews, and reporting
Provide strategic market intelligence and competitive insights on the partner ecosystem to inform product and commercial strategy
Identify where to concentrate investment across the partner portfolio and make the case to stop investing where returns are not there
Minimum qualifications
12+ years of enterprise partnerships, alliances, or business development experience, with meaningful time spent on partner ecosystems
Proven track record of building and scaling partnerships with systems integrators, consultancies, or channel partners
Experience building a co-sell or channel motion from the ground up, including the commercial mechanics behind it
Deep understanding of how cloud and partner field organizations operate, and the incentives that drive seller and partner behavior
Track record of carrying and hitting a partner-sourced or partner-influenced revenue number, with credible forecasting behind it
Strong executive presence and demonstrated ability to influence senior stakeholders where you have no formal authority
Excellence in strategic planning, business operations, and program management
Ability to balance strategic thinking with tactical execution, and a willingness to concentrate effort rather than spread thin
Experience working with technical products and translating complex capabilities into business value
Ability to travel up to 25% of the time
Preferred qualifications
Previous experience working with AWS or another hyperscaler partner organization
Working knowledge of systems integrator operating models, including practice structures, delivery economics, and how services revenue drives partner decisions
Background in AI/ML technologies or with developer-focused platforms and their partner ecosystems
Experience scaling partner programs at a company moving from early traction to significant partner-driven revenue
Management consulting experience earlier in your career
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Limassol, Cyprus
Workplace: remote
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We're looking for a
Payments Data Analyst
to join our Product team and transform payment and product data into actionable insights that improve merchant success, platform performance, and business decisions.
As a Payments Data Analyst, you will be a strategic partner to the Product, Merchant Solutions, Processor Integrations, and ML teams, helping drive data-informed decisions across our payment platform.
You will analyze payment performance, identify trends and optimization opportunities, evaluate the impact of product initiatives, and provide recommendations that improve approval rates, payment efficiency, and merchant experience.
Job Responsibilities:
Monitor, analyze, and optimize payment performance across merchants, processors, payment methods, and markets.
Analyze approval rates, decline patterns, payment routing performance, retry and cascading effectiveness, 3DS performance, and transaction success.
Perform deep-dive analyses to identify trends, anomalies, and optimization opportunities across processors, card schemes, BINs, countries, merchants, and payment methods.
Measure the impact of new product features, processor integrations, routing changes, payment optimization initiatives, and A/B experiments.
Build and maintain dashboards and reports that provide actionable insights for Product, Merchant Solutions, Executive, and other business teams.
Define, monitor, and improve key product and payment KPIs.
Investigate merchant and processor performance to identify root causes and recommend improvements.
Collaborate with Product Managers to support product discovery, feature prioritization, and success measurement.
Work closely with Solution Engineers, Integration Analysts, and the ML Specialist to improve payment performance and operational efficiency.
Support continuous monitoring of payment performance by identifying anomalies, emerging trends, and opportunities for optimization.
Present analytical findings and recommendations in a clear, business-oriented manner to technical and non-technical stakeholders.
You’ll thrive here if you have
4+ years of experience as a Data Analyst, Product Analyst, Payments Analyst, or in a similar analytical role.
Advanced SQL skills, including complex queries and window functions.
Experience with BI tools such as Metabase, Tableau, Power BI, Looker, or similar.
Experience with Python (Pandas, Jupyter Notebook) for data analysis.
Strong analytical thinking and problem-solving skills.
Experience working with large datasets.
Ability to translate complex data into clear business recommendations.
Nice to Have
Experience in FinTech, Payments, SaaS, or E-commerce.
Understanding of payment processing, payment orchestration, or PSP integrations.
Knowledge of payment routing, retries, cascading, and 3DS authentication.
Familiarity with payment KPIs such as approval rate, conversion rate, authorization rate, and decline analysis.
Understanding of fraud-related metrics, chargebacks, RDR, and risk signals.
Experience working with product analytics, experimentation, and feature adoption metrics.
Basic understanding of Machine Learning concepts.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in Limassol, Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: London, United Kingdom
Workplace: hybrid
About us
We’re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.
Things are going really well for us - we raised our Series A funding round from top investors, we’ve grown our team to almost 100, and we’ve won industry awards for our products.
About the role
We’re looking for an experienced, hands-on
Senior Customer Success/Account Manager
to join our fast-growing scale up. This is a proactive, commercially minded role: you’ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You’ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.
What you'll be doing
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.
Comfortable managing complex, multi-stakeholder enterprise accounts—navigating economic buyers, decision-makers, champions and influence networks to drive change.
Proficient
in MEDDPICC or similar sales methodology
Evidence of proactively identifying risk and leading “save plans”: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.
Strong cross-functional leadership: you’re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.
What we offer in return
💰 Competitive salary of £60,000 - £76,000 depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Lincolnshire, IL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Shape the Future of LED Innovation
LG Electronics is redefining what’s possible in large-format displays, and our DirectView LED (DVLED) solutions are leading the way in stadiums, control rooms, corporate campuses, and immersive experiences worldwide. We’re looking for an experienced Project Engineer II who thrives in the field, someone who can turn complex technical plans into flawlessly executed installations while building strong partnerships and delivering jaw-dropping results.
In this role, you’ll be the on-site technical authority, guiding System Integration Partners from the first site visit to final sign-off. You’ll solve problems in real time, optimize installation workflows, and ensure every project reflects LG’s uncompromising quality standards.
Why You’ll Love This Role:
This isn’t just project engineering, it’s front-line innovation. You’ll work with cutting-edge LED technology, lead installations seen by thousands, and play a direct role in shaping how the world experiences digital displays. Every day in the field brings new challenges, new locations, and the satisfaction of building something unforgettable.
What You'll Do
As a
Project Engineer I
, you'll be at the forefront of delivering some of the industry's most innovative
DirectView LED (DVLED)
installations. Serving as LG's primary on-site technical representative, you'll partner with System Integration teams, customers, and cross-functional stakeholders to transform complex engineering designs into world-class visual experiences.
Key Responsibilities
Drive Project Success
– Coordinate with Project Managers and System Integration Partners to ensure installations remain on schedule and are executed efficiently.
Train Installation Teams
– Provide installation and product operation training for system integrators, technicians, and LG personnel to ensure successful project execution.
Serve as LG's Technical Expert
– Act as the primary on-site technical liaison between customers, sales teams, vendors, and integration partners.
Solve Complex Challenges
– Partner with Technical Engineering teams to troubleshoot and resolve installation, configuration, and system integration issues.
Ensure Site Readiness
– Evaluate installation environments to verify site conditions, infrastructure, safety requirements, and overall project readiness before work begins.
Validate Project Materials
– Verify inventory, bills of materials (BOMs), shipping documentation, and equipment prior to installation.
Capture Project Progress
– Maintain accurate documentation, daily status reports, technical findings, and project updates throughout the installation lifecycle.
Champion Product Innovation
– Provide technical insights that directly influence next-gen DVLED product improvements while representing customer needs to Product Management teams.
Represent LG at Industry Events
– Support product demonstrations, trade shows, customer events, and LG Brand Innovation Centers with technical expertise and product setup.
Provide Remote Technical Support
– Assist customers and partners with troubleshooting and technical guidance when onsite support is not required.
Required Qualifications
Technical School certification in Electrical Engineering Technology (EET) or equivalent technical education.
2–4 years of hands-on DirectView LED installation experience.
Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices.
Working knowledge of NovaStar and Megapixel LED display control systems, including controller configuration, commissioning, image mapping, and basic troubleshooting.
Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio).
Strong ability to read and interpret A/V, electrical, and mechanical drawings.
Understanding of IT, networking, and A/V system integration.
Exceptional communication, time management, and decision-making skills.
Proven analytical and problem-solving abilities.
Skilled in documenting and escalating technical issues.
Ability to lift and move heavy equipment safely.
Comfort working in high-stakes, fast-paced environments—independently or as part of a team.
Strong conflict resolution and de-escalation skills.
Knowledge of site safety procedures, safe tool use, and ladder safety.
Ability to safely use hand and power tools while following established job site safety procedures.
Valid U.S. driver’s license and flexibility to travel extensively (75%).
Preferred Qualifications
Experience supporting large-scale commercial AV or DirectView LED installations.
OSHA 10-Hour Construction Safety certification required; OSHA 30-Hour certification strongly preferred.
Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering).
Proven success supporting System Integration Partners and delivering exceptional customer experiences.
#LI-DB2
Recruiting Range
$80,000
—
$95,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
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