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Location: London Workplace: Remote ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE: We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. WHAT YOU'LL DO: - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT YOU'LL BRING: 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES: - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience COMPENSATION: £100,000-£165,000 base salary + equity Location: - UK, London - Remote with up to 25% travel COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote - Singapore Workplace: Remote ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE: We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES: - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES: - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience COMPENSATION: $185,000-$260,000 base salary + equity Location: - Singapore - Remote with up to 25% travel COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote - Singapore Workplace: Remote ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE: We're looking for a Deployed Engineer to join our Professional Services team, working directly with enterprise customers to build reliable, production agents. You'll translate vague enterprise workflows into concrete software specs and guide engineering teams through the resulting solution, or build it for them. You might spend a week designing a customer's agent architecture, a few weeks co-building their evaluation pipeline, or a quarter embedded inside their team shipping alongside their engineers. You are someone who's built real AI systems for production and can defend the technical tradeoffs within them. KEY RESPONSIBILITIES: - Advising: Agent architecture design, evaluation strategy review, and best-practice production guidance. - Building: Co-build with the customer's engineering team across the full Agent Development Lifecycle (ADLC) in outcome-scoped engagements. - Embedding: Serve as a deployed engineer inside the customer's team for extended engagements, operating as a de facto member of their org to ship agent systems directly. - Agent Engineering: ADLC end-to-end, architecture design, orchestration patterns, evals, custom conversational UIs, and production deployment. - Applied AI: Post-training, supervised fine-tuning, harness engineering, trace mining, model selection and evaluation methodology. REQUIREMENTS: - 4+ years of software engineering experience with deep expertise in Python. TypeScript/JavaScript a plus. - 2+ years of hands-on experience building and shipping production agent systems. - Strong client-facing communication skills, with the ability to confidently articulate architectural decisions to technical stakeholders (engineers, architects, CTOs). - Strong experience with LangChain/LangGraph/Deep Agents or comparable frameworks, including multi-agent patterns and state management (short and long-term memory). - Deep familiarity designing and implementing evaluation methodologies for non-deterministic AI systems. - Comfortable operating across the full spectrum from advisory to embedded delivery. - Willing to travel up to 20% of the time. NICE TO HAVE: - Exposure to dataset curation and post-training techniques (SFT, DPO, RLHF) on open-weight models using tools like Axolotl, Unsloth, Hugging Face transformers, or TRL. - Experience with trace mining to drive continuous improvement loops COMPENSATION: $185,000-$260,000 base salary + equity Location: - Singapore - Remote with up to 25% travel Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a Service Desk Engineer to join the Corporate Technology team. This role is hands-on and requires the ability to handle various problems with expertise and exceptional judgment while working with end-users at the highest level within organizations. The ideal candidate will have excellent problem-solving skills, familiar with remote trouble shooting techniques, and the ability to give clear technical instructions. Responsibilities Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, computer systems, peripherals, and devices. Perform user access provisioning and deprovisioning. Assist in the testing and deployment of new systems, platforms, and applications. Prepare hardware and software for new employees. Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions. Document incidents and tasks in the corporate ticket management system. Participate in calls after hours to provide resolutions to employees. Qualifications 3+ years of recent end-user technical support experience 3+ years of experience of Microsoft cloud-related technologies (O365, OneDrive, Exchange) 3+ years of experience in desktop technologies (Windows, MS Office) Familiarity and experience with VDI environments Experience with PowerShell, Mac OSX, and/or A/V systems is a plus Experience with ServiceNow is a plus Excellent written and verbal communication skills Strong time management and the ability to prioritize tasks Able to thrive in a fast-paced environment and work effectively under pressure Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: New York City Compensation: $170,000-$300,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Austin, TX Workplace: Remote ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Austin, Texas Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Dallas, TX Workplace: Remote ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Dallas, TX Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Los Angeles, CA; Salt Lake City, UT; Seattle, WA; Denver, CO Workplace: Remote ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: Remote Compensation: $170,000-$270,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture. KEY RESPONSIBILITIES - Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines - Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations - Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams WHAT WE'RE LOOKING FOR REQUIRED EXPERIENCE 7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: - 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) - Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments - Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices - Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing - Experience designing high-availability and disaster recovery solutions - Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) - Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: - 1+ years of experience building production AI/ML applications or agents - Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications - Experience with state management patterns (short-term and long-term memory) - Experience designing and implementing evaluation frameworks for AI applications - Strong prompt engineering skills with experience in optimization and A/B testing - Experience with vector stores, RAG patterns, and knowledge organization - Experience with tool integration, API design, and error handling patterns - Strong Python and/or TypeScript development skills Customer-Facing: - Customer-facing experience with enterprise customers - Experience conducting technical assessments or infrastructure audits - Strong communication skills with ability to explain technical concepts to diverse audiences KEY ATTRIBUTES - Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions - Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences - Experience working cross-functionally with engineering teams, product teams, and customers - Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation - Ability to balance infrastructure architecture with agent development work - Strong engineering background with hands-on development experience - Willing to travel up to 20% of the time Location: San Francisco Compensation: $170,000-$300,000 base salary + equity Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions. COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United Kingdom Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.   You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________   WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.   OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.   GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________   QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.   Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________   WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.   What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.   What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change.   What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.   Visa sponsorship: Not available for this role.   ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Renton, WA As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive, in-house support for utility, infrastructure and heavy civil projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field support across the many industries we serve. As a proud member of the Michels Family of Companies, Mi-Tech collaborates across our internationally respected roster of construction craft and professionals to deliver integrated, end-to-end solutions that meet the highest standards of quality and performance. As a Civil Project Engineer – Trenchless Construction with Mi-Tech, you’ll apply your engineering knowledge and problem-solving skills to design and support complex underground infrastructure projects using methods such as HDD, microtunneling, auger boring, tunneling, and Direct Pipe. You’ll prepare calculations and supporting engineering analyses, develop plans in AutoCAD, and help solve design and field challenges for projects crossing beneath rivers, highways, and other sensitive or technically complex areas. It’s a hands-on role that blends engineering design, construction support, and real-world problem solving. Why Mi-Tech Services Inc.? We are committed to hiring the best people and giving them the best equipment. We deliver innovative infrastructure solutions that improve energy distribution, expand connectivity, and create lasting value for the communities around us.. Our steady, strategic growth revolves around a commitment to quality. If it’s worth doing, it’s worth doing right. We are family owned and operated. We work to see each other succeed, not to increase stock market valuation. We invest an average of $5,000 per employee in training each year. We want each of our teams to learn and grow. We believe everyone is responsible for promoting safety, regardless of job title. We are our brothers’ and sisters’ keepers. We are a part of the Michels Family of Companies – one of North America’s largest, most diversified energy and infrastructure construction companies. We offer a comprehensive benefits program including: Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance and Identity Theft Protection Plans (Benefits may vary based on position and location) Why you? You like to surround yourself with dedicated, genuine, value-driven people. You are up to new challenges and opportunities. You like to learn and try new things. You like to know your efforts are noticed and appreciated. You believe that individual commitment to a group effort is key to success. You want your work to make a tangible difference in people’s lives. What it takes Bachelor’s degree or higher in civil engineering or related engineering field from an ABET accredited program 3+ years of experience with trenchless design (HDD, microtunneling, Direct Pipe, or conventional auger boring) Professional Engineering (PE) license or willingness to attain PE licensure Proficient user of Microsoft Office Suite Experience with AutoCAD desired Solid understanding of civil design and drawings Strong ability for critical thinking and problem solving Ability to accommodate occasional travel for meetings, site visits, and short-term construction assignments Valid driver's license and an acceptable driving record This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law. Expected Salary Range $100,000 — $130,000 USD AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________ WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________ QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________ WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Задачи: — Развитие и поддержка систем развертывания веб-сервисов компании; — Выстраивание процесса CI/CD. Требования: — Понимание цикла разработки ПО; — Уверенные знания Linux; — Знание Docker и GitLab CI; — Базовые знания Python и Bash; — Опыт работы с Kubernetes или знание систем оркестрации Ansible. Желательно: — Опыт работы с микросервисной архитектурой. Условия: — Официальное трудоустройство; — Работа в офисе, гибкое начало рабочего дня; — Современный офис на Петроградской стороне; — Конкурентоспособную заработную плату (обсуждается индивидуально, зависит от вашего опыта и квалификации); — ДМС, включая стоматологию; — Горячие обеды, фрукты, напитки; — Зону отдыха, тренажеры, полезные для работы книги.

Location: Athens, Greece Workplace: none David Kennedy Recruitment is working with a global customer experience company supporting a well-known payments and financing brand that is seeking to onboard two German-speaking Advisors to join their team in Athens. The role is customer support over the phone, helping customers with payment and financing queries, checkout options and finance agreements. Position: Customer Service Representative (German) Location: Athens, Greece Work model: On-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide customer support via inbound phone calls, handling payment and financing enquiries Guide customers through checkout options and finance-agreement processes Resolve refunds, chargebacks, billing and account-verification queries Ensure secure and accurate case handling Document calls precisely Follow compliance and escalation procedures to achieve timely resolutions REQUIREMENTS: Native/near-native level of German English at C1 level, both written and spoken High school diploma Customer service skills, including complaint handling, troubleshooting, problem solving and strong communication EU citizenship Based in Athens or willing to relocate (relocation candidates must already hold a Greek AFM and AMKA) Available for on-site work in Athens on rotational shifts BENEFITS: Easter and Summer bonuses Meal allowance Health insurance from the hire date 1.67 business days of annual leave per month in the first year, plus Greek public holidays Access to a learning platform Assistance with issuing hiring documents Relocation support, including travel and airport pick-up, and 4 weeks of accommodation provided International working environment And many more!!

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Australia, Sydney We are seeking a highly motivated and experienced Senior Global Practice Leader for our product portfolio: Developer Platform, Professional services to join our growing team. You will take the lead to build a global practice of practitioners that can realise business outcomes for customers primarily through the capabilities within the Cloudflare developer platform. Responsibilities: Act as a product manager of professional services specifically for our Developer Platform; Prioritizes and executes on building offerings based on alignment with strategic vision. Review information gathered by PS Leaders and other Practice Leaders to understand offering value propositions. Execute on building PS offerings based on direction from Leadership. Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators. Leads effort to create and maintain selling and delivery enablement. Creates fixed outcome service offerings that are in-line with quick wins. Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, Digital Natives, Verticals Demonstrates good communication skills across the PS organization (Delivery Leaders, Services Sales, Consulting Delivery) and Customer Engineering Teams as well as GTM leaders for the Developer Platform product portfolio Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings. Drive the team's comprehensive understanding of Cloudflare's Developer platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice. Travel: Limited travel is expected with the only solid  requirement being attendance in person at the 6 monthly PS leadership meetings held in Lisbon and / or Austin. Some customer travel within Australia is also anticipated. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer oriented customer-facing role Strong understanding of the professional services landscape, including both internal and partner-provided services. Strong understanding of development platforms and frameworks and how they can benefit customers. In particular being able to translate business challenges into a developer platform based solution or partial solution. Ability to quickly prototype potential solutions for customers and then provide guidance on the migration from prototype to robust business critical application/solutions should occur. Demonstrable desire to educate fellow professional services staff how to leverage developer platform capabilities within their practice, respectively being Zero Trust Networking and Application services Excellent prior work experience as a Product Manager, Practice Manager or Architect Knowledge and familiarity with the Software Development Life Cycle Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical) Proven ability to effectively interact with and influence senior executives and team members Communication, negotiation, and interpersonal skills. Experienced in giving and receiving constructive feedback Ability to thrive in a fast-paced, unpredictable environment Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies Experience with Jira and Salesforce (or similar CRM tool) is a plus. Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus. Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries. Hands-on experience with CI/CD pipelines and associated development tools What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are seeking an IT Service Administrator to support IT operations for one of our Swiss clients.  This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination.  You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where IT counts, join us! Responsibilities: Service Request & Queue Management Manage daily RITM and incident tickets in ServiceNow. Operate the dispatching queues: IMAC, Deployment, Incidents. Process catalogue tasks (CTSK), assign work, and follow workflow steps. Schedule appointments for new hires, hardware refreshes, and hardware returns. Coordinate technician availability via booking and site-specific calendars. Follow different procedures depending on user location. Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications. Communicate with users via email, Teams, and calls to resolve issues or guide them through processes. Hardware & Asset Coordination Manage hardware returns, refresh cycles, and device handovers. Check user and device information using ServiceNow, ISS, CMT, Tachyon. Support device troubleshooting and initial incident investigation. Assist external workforce hardware validation and requests. Onboarding & Offboarding Support Prepare hardware and access for new hires. Validate employee or external worker information with HR and hiring agencies. Ensure complete offboarding and return of company assets. Request approvals from managers or specialist teams where necessary. Requirements English and German, professional working proficiency Experience in IT service delivery, dispatch coordination, or ServiceNow operations. Strong customer service and communication abilities. High organisational skills and ability to manage multiple tasks. Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms. Ability to follow structured workflows and multi-step processes. Problem-solving mindset and attention to detail. Proactive and collaborative team player Strong sense of responsibility and ownership Ability to adapt to new processes and workload changes Calm and professional under pressure Candidates must provide a Criminal Record (not older than 3 months) Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: MD_Baltimore_Office The Field Service Technician will be part of a fast paced, high growth traffic enforcement technology company. We have an immediate opening for a Field Service Technician to install, wire, connect, calibrate, analyze, troubleshoot and maintain automated traffic enforcement systems, field WAN networks, and surveillance equipment. This individual will also document, install, upgrade or replace hardware and software systems as needed. Candidate must be hard working and self-motivated individual with high personal ethics. You will be traveling independently to cities where you will work with subcontractors and ATS engineering staff to install and maintain photo enforcement systems in the field. Success Factors: Complete 95% of jobs within the defaulted Service Level Agreement. Repairs – 5% or less same site, repeat visits within the same month. Installations – no repeat visits within 30 days from initial installation. Achieve 95% inventory accuracy at each month-end. Required to adhere to the company’s safety procedures, resulting in zero “controllable” work-related collisions / incidents. Documentation must be submitted according to policy and procedure and must be thorough, accurate and timely. Key Responsibilities: Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hook ups for various mechanical and electronic equipment. Install digital camera systems to street poles, sensors, DSL communications, power & control box Tuning of red light camera and speed enforcement systems in the field Support the installation of camera equipment in field, often working alongside subcontractors Plan and manage maintenance routines Provide quality control support Must be able to prioritize, comply with processes and quality checklists Maintain accurate records of equipment inventory, assignments and report service data Must be able to organize, manage and safeguard truck stock parts and tools. Effectively communicate with customers and subcontractors in the field, fostering a good working relationship Maintain a good driving record and a credit card account for expense reimbursement while in field Conduct studies for new camera sites using equipment that you will temporarily install at intersections Provide technical training to other personnel and departments as requested Effectively prioritize, plan and manage time The individual may be required to testify in a court of law that the equipment was properly set up and tested, and that the results of the tests were accurate, recorded, and prosecutable undefined Required Knowledge, Skills & Abilities: Minimum of 1 year experience troubleshooting and repairing electronic components, power and connectivity wiring, computer hardware, etc. Minimum of 2 years of hands on work with electronics, electronic components, and data/video cabling. Minimum age of 21 (for corporate insurance coverage)Ambitious and hard working with a clean driver’s license and willing to take pre and post- employment drug testing Strong electronics and computer skills for configurations and trouble-shooting Good communication skills Ability to work independently, responsibly, and safely Ability to solve problems in the field independently, with judgment to seek help when needed Ability to work well individually, in teams and with subcontractors Field work will occasionally require bending and lifting of as much as 50-75 lbs as well as operating hand and power tools Regular driving and bucket truck operation. Independently enter and operate the bucket (at heights of up to 32 high so cannot be afraid of heights) and use a ladder Ability to handle regular exposure to outside elements; accessing cramped spaces. Extensive travel required throughout US and possibly Canada up to 75% of time. Preferred Knowledge, Skills & Abilities: An Associate's Degree in electronics or its equivalent Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: Netherlands At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the role As an IT Systems & Services intern you will gain experience and knowledge about how an IT team operates within a business.  You’ll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical.  You will gain knowledge on the employee lifecycle from the perspective of a support function of an organisation and how we impact overall productivity. What you’ll do End-user Support : Serve as first point of contact for technical support, managing and resolving day-to-day IT issues Coordinate with senior team members for complex problem resolution Document solutions and share knowledge with end-users Device Management and Lifecycle : Execute end-to-end laptop provisioning and configuration Manage hardware logistics and inventory tracking Handle employee technology onboarding, including account creation and system setup Coordinate equipment returns and account closures during offboarding Maintain accurate documentation of all processes What you’ll bring Good communication skills - verbal and written Positive customer service skills with the ability to make people feel validated Willingness to support where needed Curious mindset and willingness to to learn new things Ability to ask questions when to get a better understanding Willingness to share information and teach people how issues were resolved Hands on approach to tasks Detail oriented in all things you do Basic technical skills / understanding of technical terms Ability to find information to help troubleshoot technical issues Knowledge or previous experience of using Apple laptops Fluent in English - Dutch & additional languages are a plus Currently enrolled in a Dutch university & remain enrolled for the entire duration of the internship Where you’ll be: The role is based in Amsterdam, The Netherlands. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team