Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Developer Relations team builds developer tooling and creates awareness through events, social channels, and community activity. In this hands-on role, you’ll turn that attention into active users by owning the journey from first touch through signup, installation, first success, and continued engagement, while also owning the Developer Hub as the main conversion surface. By helping more developers discover and adopt 1Password’s developer tooling, you’ll contribute to the company’s mission and growth.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 4+ years of experience in developer marketing, lifecycle or customer relationship management (CRM) marketing, or growth marketing for a technical or developer-facing product.
• Proven experience building lifecycle programs that improved activation and retention, with measurable results.
• Hands-on experience with marketing automation and lifecycle tools such as Customer.io http://Customer.io, HubSpot, Braze, or Iterable, as well as product analytics tools such as Amplitude, Mixpanel, or PostHog.
• Experience owning or substantially improving website conversion performance, including A/B testing.
• Strong writing skills, with an instinct for what developers find useful and credible.
• Comfort working with engineers and developer advocates and with technical concepts such as application programming interfaces (APIs), command-line interfaces (CLIs), software development kits (SDKs), and documentation. You do not need to be a developer, but you should be able to try the product yourself.
• Ability to work independently and communicate clearly in a remote, async-friendly team. Preferred: Experience with product-led growth, free-to-paid conversion, open source adoption, event and community programs, Structured Query Language (SQL), Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting, search engine optimization (SEO), docs-led growth, or developer communities such as GitHub, Discord, Reddit, Hacker News, X, or LinkedIn.
What you can expect:
• Build capture-to-activation flows for leads from conferences, meetups, hackathons, webinars, and social channels, including QR codes, event-specific landing pages, follow-up sequences, and starter kits.
• Work with Developer Relations teammates so every event, talk, and social moment has a clear call to action, tracking, and post-event nurture plan.
• Turn social engagement, including launches, threads, demos, and community moments, into measurable traffic and signups through the right landing pages and offers.
• Design and run lifecycle programs across onboarding, activation, adoption, re-engagement, and expansion using email, in-product messaging, and community channels.
• Define activation for the product, build programs around milestones such as a first application programming interface (API) call, successful build, or integration, and segment messaging by behavior, role, language, technology stack, and source.
• Own the Developer Hub’s strategy, messaging, and conversion across its homepage, product pages, community pages, and events pages. Run continuous testing across copy, calls to action, page structure, and signup flows, and partner with Design, Engineering, and Documentation to improve time-to-first-value.
• Write or direct tutorials, quickstarts, sample applications, changelogs, and email content; build reporting from first touch through activation and retention; and share findings that help shape the roadmap and messaging. Early success will include auditing the funnel, launching event follow-up and onboarding programs, and improving signup-to-activation, event-to-user, and Developer Hub conversion.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $125,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Regional Marketing Associate supports the execution of regional marketing plans across AMER, working with all Regional Marketing Managers to deliver programs based on team priorities.
You will own assigned programs and tasks from setup through post-event reporting, using established playbooks, processes, and templates. Your manager will set priorities in partnership with the Regional Marketing Managers. You will be responsible for delivering accurate, high-quality work on time, asking for guidance when needed, and flagging risks early.
You will use AI and data tools daily to improve efficiency and inform your work, while remaining accountable for the accuracy and quality of everything you deliver.
What You'll Be Doing:
Execute programs across AMER.
Support all Regional Marketing Managers by delivering assigned events, campaigns and ABM activities using established playbooks, from setup through follow-up. Your manager will set priorities in partnership with the Regional Marketing Managers.
Manage program operations.
Build registration pages, emails, landing pages and campaign workflows in the team’s tools. Coordinate paid social execution, vendors and logistics as assigned.
Ensure quality before launch.
Review event setup, assets, emails and landing pages for accuracy, completeness and functionality before they go live.
Report on results.
Maintain accurate program data, track agreed metrics and prepare post-event and campaign reports using standard tools and templates.
Keep the team informed.
Maintain timelines and task status in Monday.com, and proactively communicate progress and changes.
Support budget operations.
Track program expenses, manage purchase orders and coordinate invoices with Finance.
Use AI and improve processes.
Apply AI and data tools daily to work more efficiently, validate outputs and share useful workflows and process improvements with the team.
Flag issues early.
Bring risks, blockers, unclear requirements and competing requests to your manager early so priorities and next steps can be resolved.
What you'll bring at this level:
Located in EST or CST
2+ years in field marketing, regional marketing or events
Strong organization and close attention to detail
Experience with, or fast ramp on, Splash, Zuddl, Salesforce and Monday.com
Comfort using AI and the judgment to validate its output
Clear written communication
Willingness to travel approximately 40%
Compensation & Rewards:
In the US, the Compensation range for this role is $88,000 - $92,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Head of Global D2C Transformation
San Mateo, CA / Hybrid
The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally.
Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct.
The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion.
What You’ll Be Doing:
This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives.
Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations.
Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities.
Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans.
Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally.
Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan.
Key Areas of Focus:
D2C Growth & Geo-Expansion
Support global PlayStation Direct market expansion planning and execution.
Coordinate operational requirements across regions and functions.
Ensure new market launches are supported by scalable operational processes.
Identify operational risks, dependencies, and opportunities linked to D2C growth.
Commercial & Business Requirements
Act as the central Operations intake point for D2C commercial and business requirements.
Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans.
Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value.
Ensure Operations teams are aligned to D2C business priorities.
Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit.
Operational Excellence & Service Improvement
Develop systematic and operational efficiencies that improve service levels for D2C customers.
Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance.
Identify and remove operational barriers to D2C growth.
Drive continuous improvement across processes, systems, governance, and ways of working.
Insights, Strategy & Transformation
Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement.
Take ownership of the D2C Operations MRP Roadmap
Use data, operational performance, and business feedback to shape transformation priorities.
Recommend initiatives that support commercial teams and unlock further D2C growth.
Track progress, benefits, and performance against the D2C Operations transformation agenda.
What We’re Looking For:
12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field.
Experience working in a global matrix organization with senior commercial and operations stakeholders.
Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements.
Proven ability to translate commercial strategy into operational plans and delivery programs.
Strong program leadership, governance, and stakeholder management skills.
Excellent written, verbal, and presentation skills.
Demonstrated ability to influence across functions, regions, and levels of seniority.
Strong analytical capability, with experience turning data and insights into actionable recommendations.
Commercial awareness and strong financial acumen.
MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,300
—
$244,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal TPM - GSO Studio Enablement
United States, Remote
Role Overview
Reporting to the Vice President of GSO and Studio Enablement, the Principal Technical Program Manager (TPM) will serve as a key driver of strategy, execution, and organizational alignment across one of Sony Interactive Entertainment’s most critical technology domains. This role is an individual contributor with significant influence, operating at the intersection of engineering, product, and business stakeholders.
The Principal TPM will shape and advance initiatives across Global Service Operations and Studio IT, ensuring both organizations’ missions. The role requires not only deep technical program management expertise but also organizational design insight, executive-level communication, and the ability to foster alignment across leadership teams, operating companies, and external partners.
This is a high-impact role for a seasoned technical program leader who thrives in complexity, navigates ambiguity, and builds trust at all levels of the organization.
Key Responsibilities
Strategic Program Leadership
Translate GSO and Studio Enablement’s long-term strategy into clear execution roadmaps, working across engineering, product, and operations teams to drive delivery of mission-critical initiatives.
Anticipate and surface cross-organizational dependencies, risks, and trade-offs, guiding leadership decision-making with data, insight, and scenario planning.
Cross-Organizational Influence & Stakeholder Engagement
Partner closely with leaders across SIE engineering, product management, design, and operations to align priorities and unlock execution velocity.
Represent GSO and Studio Enablement in enterprise forums, ensuring that operations and studio IT capabilities are positioned effectively across Sony’s ecosystem.
Build trusted relationships with external stakeholders (partners, vendors, strategic alliances) to accelerate adoption of Studio IT capabilities and extend GSO value.
Execution Excellence & Governance
Drive program governance for our highest-priority initiatives, ensuring effective rhythm-of-business, transparent reporting, and predictable execution.
Define success metrics and KPIs for our programs, producing data-driven insights that inform leadership decisions and drive accountability.
Establish operating frameworks that simplify decision-making and improve organizational agility across multiple stakeholders.
Organizational Design & Enablement
Serve as a thought partner to team leadership, helping design and refine organizational structures, roles, and processes that enable sustainable growth.
Curate leadership offsites, reviews, and cross-functional planning forums that sharpen objectives and unify execution.
Champion modern engineering and program management practices (Agile, SAFe, Lean Portfolio Management) that enhance collaboration, delivery predictability, and organizational health.
Executive Communication & Storytelling
Craft clear, compelling communications (strategy narratives, board/executive briefings, external partner messaging) that connect our technical vision to business outcomes.
Elevate GSO and Studio Enablement’s voice across Sony and the industry by supporting leadership with thought leadership, positioning, and strategic storytelling.
Ensure visibility and alignment by producing high-quality reports, presentations, and narratives for executives across Sony’s operating companies.
Qualifications
Experience & Expertise
10+ years of experience in technical program management, portfolio management, or related roles in large-scale software environments.
Proven track record of leading high-impact programs across global, matrixed organizations and aligning technical execution to business strategy.
Experience working with shared IT platforms and services across larger organizations, including modernization and standardization efforts.
Working knowledge of cloud platforms, networking, distributed systems, and infrastructure operations.
Experience using automation, telemetry, and emerging AI capabilities to reduce manual work and improve support outcomes.
Experience with CI/CD, engineering tooling, platform services, and improving developer workflows.
Experience helping teams move from reactive support toward more proactive, repeatable, and automated operations.
Demonstrated ability to influence without direct authority, with a history of driving alignment across senior executives and distributed teams.
Leadership & Communication
Exceptional written, verbal, and visual communication skills; adept at tailoring messages for executive and technical audiences alike.
Experience guiding executive stakeholders through organizational change, re-org planning, and enterprise-scale transformation.
Ability to act as a trusted partner to senior leaders, balancing strategic insight with operational rigor.
Preferred
Experience supporting production systems, incident response, reliability, monitoring, and operational improvement.
Experience supporting studio technology, developer environments, build workflows, source control, and day-to-day production needs.
MBA or advanced degree preferred, but not required.
Certifications in Agile, SAFe, or PMP are a plus.
Success Profile
The ideal candidate will:
Operate as a strategic integrator—connecting vision to execution across multiple organizations.
Be a catalyst for alignment—building clarity and trust across executive teams and external partners.
Demonstrate chief-of-staff-like influence—shaping organizational design, communication, and leadership effectiveness while remaining grounded in technical program management excellence.
Thrive in a global, fast-paced, and ambiguous environment, always bringing a collaborative, outcome-driven mindset.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$236,300
—
$354,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Merchandising & Editorial
San Mateo, CA (hybrid)
The Senior Director, Merchandising & Editorial will be responsible for showcasing the incredible range of gameplay experiences available on PlayStation to more than 100 million loyal players around the world.
This leader will bring a deep love and passion for gaming and take pride in developing compelling, impactful and highly player-centric merchandising and editorial experiences. They will play a critical role in the broader PlayStation Store growth strategy, ensuring our global storefronts are relevant, engaging and increasingly personalized; helping every player discover the perfect next game or experience for them while driving engagement, conversion and incremental revenue.
The Senior Director will lead the teams responsible for merchandising planning, merchandising, personalization, Store editorial and conversion rate optimization. They will ensure game launches, campaigns, promotions, collections and other Store experiences are delivered in ways that achieve our commercial priorities while creating meaningful experiences for players.
A key focus of this role will be advancing our personalization strategy and capabilities across the Store experience. This leader will use player insights, behavioral data, experimentation and personalization to improve content and game discovery, ensuring players are presented with increasingly relevant experiences throughout their journey.
They will develop a cohesive omnichannel Store merchandising strategy, identifying opportunities to enhance the player experience across console, app and web storefronts. They will also contribute to Store trading activities, ensuring teams provide relevant insights, inputs and commercial commentary on an ongoing basis.
This leader will also develop a clear and compelling Store editorial strategy, grounded in a deep understanding of player behaviors, motivations and growth opportunities. Working across SIE, they will create engaging editorial experiences throughout the player journey and identify opportunities to integrate merchandising, editorial and personalization across player touchpoints.
What you’ll be doing
Partner with internal teams to develop the global Store Merchandising, Editorial and Personalization strategy, objectives and tactics.
Translate the vision and strategy into clear OKRs and well-defined programs that deliver measurable business and player outcomes.
Lead the ongoing development, optimization and performance of Merchandising & Editorial experiences, ensuring activities support Store commercial targets.
Advance personalization capabilities across the Store, using player behavior, preferences, segmentation and other signals to create more relevant experiences and improve game and content discovery.
Lead the continued optimization of merchandising and personalization activities to drive improvements in player engagement, conversion, incremental revenue and lifetime value.
Develop an integrated approach to editorial curation and personalized discovery, balancing player relevance with commercial priorities, game launches, campaigns and promotions.
Champion data-led experimentation and testing, partnering with Product, Engineering, Data and Analytics teams to continuously improve Store experiences.
Develop actionable insights and provide strategic inputs into ongoing Store trading activities.
Identify opportunities to enhance merchandising and discovery across console, app and web, creating a cohesive omnichannel experience.
Lead and inspire high-performing teams, fostering a collaborative and hybrid working culture that encourages creativity, experimentation, accountability and data-led decision making.
Ensure the highest standards in hiring, development and retention while acting as a mentor and coach to support exceptional team performance.
Build strong partnerships across direct and matrixed teams to ensure effective strategy and execution in a complex global organization.
Improve team effectiveness and scalability through stronger processes, tools and automation.
What we’re looking for
Extensive experience working in digital-focused environments, with significant experience leading direct-to-consumer merchandising, editorial, digital commerce or marketplace experiences.
5+ years of experience developing, leading or significantly advancing personalization capabilities, ideally within gaming, a digital marketplace, e-commerce or a large-scale content platform.
Demonstrated experience using personalization, recommendations, behavioral insights, segmentation and/or targeted digital experiences to improve customer or player discovery, engagement, conversion and growth.
Experience developing impactful merchandising and editorial strategies that drive measurable customer engagement and commercial performance.
A strong understanding of how editorial curation, commercial merchandising and data-driven personalization work together to create relevant customer experiences.
Experience delivering profitable growth through digital experiences and operating across multiple disciplines to drive performance.
Strong analytical orientation with experience using customer insights, experimentation and performance data to inform merchandising, editorial and personalization strategies.
Experience developing a deep understanding of customer trends and behaviors and translating those insights into personalized, targeted digital programs.
Experience managing multiple stakeholder groups within a complex global and matrixed organization, with the ability to influence effectively at all levels.
Proven leadership experience building, developing and inspiring high-performing multidisciplinary teams.
High commercial instinct and the ability to balance customer experience with commercial objectives.
A deep love and passion for games, with an understanding of the motivations that drive player engagement—from achievement and community to discovery and escapism.
Demonstrated success operating in high-energy, fast-paced and evolving environments.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$269,300
—
$403,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity for candidates located in Canada and US.
The Opportunity:
The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly.
In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and
availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with Go, Rust, Python, or other similar programming languages
Demonstrated knowledge of and experience working with large distributed systems
Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Experience with developing software that runs in the Cloud o r experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Bonus Points For:
Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity for candidates located in Canada and US.
The Opportunity:
The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly.
In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and
availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with Go, Rust, Python, or other similar programming languages
Demonstrated knowledge of and experience working with large distributed systems
Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Experience with developing software that runs in the Cloud o r experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Bonus Points For:
Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Philippines; Armenia; Kazakhstan; Uzbekistan; Georgia
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. In three years, we’ve grown to 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and US$310M+ raised from top-tier investors.
You get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines deep local knowledge with experience scaling regulated financial companies from scratch.
About the role:
Salmon operates across the Philippines, Singapore, and Abu Dhabi (ADGM), and our tax position has to hold up in all three at once. You’ll own that.
You report to the Head of Group Tax and work independently across corporate income tax, withholding and indirect taxes, international taxation, structuring, and transfer pricing. Transfer pricing is a core part of the mandate, but not the whole job — you’re the Group’s go-to technical voice on tax, full stop.
This is a hands-on seat for someone who can take a complex tax question, work it through alone, and land on a position the business can act on. You’ll work directly with the Head of Group Tax on live, cross-border problems that shape how Salmon expands — not theoretical tax exercises — with real autonomy and a direct line to the decisions your work informs, across finance, product, and tech.
What you’ll do:
- Research and resolve complex tax questions independently, and translate them into clear positions finance, product, tech, and commercial teams can act on.
- Own tax compliance across corporate income tax, withholding, and indirect taxes — partnering with local teams and external advisors to hit deadlines and document positions properly.
- Evaluate tax implications of new-market expansion, holding structure and capital optimization, profit repatriation, and any future M&A.
- Advise on permanent establishment risk, withholding taxes, indirect tax exposure, and treaty applications, including RMC No. 5-2024 on services performed by non-residents.
- Coordinate with external consultants to build a global transfer pricing framework covering intercompany service agreements, IP/tech licensing, and financial transactions.
- Lead preparation of Local Files, Master Files, and Country-by-Country Reporting, and keep them audit-ready.
- Manage benchmarking studies run by external consultants and confirm they’re applied correctly and kept current.
- Partner with Tech and Product on the tax implications of new launches and geographic expansion.
- Lead technically during BIR or other tax authority audits, including transfer pricing, and build the defense file.
- Monitor intercompany transactions monthly and quarterly against transfer pricing policy, and confirm they’re properly invoiced and documented.
What you’ll own:
- The Group’s technical tax position across three jurisdictions — nothing routes around you on tax.
- Transfer pricing documentation and defense, end to end.
- Tax input on every new market, structure, or product decision that touches tax.
- The BIR audit relationship and defense when it comes.
What makes you a strong fit:
- 6–10 years of broad tax experience spanning corporate income tax, international tax, structuring, and transfer pricing, with a track record of owning complex matters end to end.
- Big 4 tax practice at Manager level, or in-house tax at a fintech, is the ideal path here.
- Bachelor’s degree in Accounting or Law; a professional certification is a strong plus.
- Deep working knowledge of OECD Transfer Pricing Guidelines and BEPS 2.0, plus BIR and IRAS regulations.
- Can turn dense tax concepts into a straight answer a non-tax stakeholder can act on.
- Comfortable owning ambiguous, competing priorities with minimal oversight.
- Thrives founder-led and high-pressure, and builds process from scratch rather than waiting for one to exist.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines’ growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: New York City, NY
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Senior Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a senior, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Chicago, IL
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Senior Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a senior, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: San Francisco
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a high-impact, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Finance Systems team is seeking an experienced Netsuite Systems Manager with strong functional and IT support experience to join the team. In this individual contributor role you will be responsible for administration, configuration, and support for our Netsuite ERP system and associated Finance Business Systems. Additionally, you will be a Finance Systems thought leader and champion of best IT/functional practices, IT General controls, and process improvement automation. Reporting directly to Sr Director of Finance Systems, you will collaborate closely with Business Application, Sales Operations, IT, and our Finance team. This position is 100% remote.
What You’ll Be Doing:
Netsuite System Administration
Own day-to-day operations of NetSuite, and other Finance Business systems including hands on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing module
Perform system configuration, customization, upgrade and maintenance along with compliance in change management, ITGC, and SDLC processes.
Develop and maintain workflows, custom fields, and scripts.
Manage NetSuite integrations with other business systems.
Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
Oversee the governance, change management, end to end maintenance including general ledger accounts, cost centers, products, and any other necessary structures to support the reporting needs of key stakeholders. Manage ticketing system for tracking open cases/change request to resolution
Optimize system settings, workflows, and customizations for maximum efficiency.
Ensure data integrity and compliance with SOX regulations.
Provide training and support to end-users.
Program Management
Manage/Configure finance transformation projects focusing primarily on the order to cash cycle, encompassing Lead/Opportunity, Contract Management, Quoting/CPQ, Order Management, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application processes.
Collaborate with cross-functional teams such as Sales, Legal,Engineering, Finance and IT to gather requirements and implement solutions that enhance business processes.
Identify, scope, and prioritize projects based on business needs. Develop detailed project plans, including approach, timelines, milestones, and resources, ensuring on-time and within-budget project delivery.
Define data-driven frameworks and processes to identify, measure, and manage program success, focusing on business value, including benchmarking.
Ensure procedures, processes, and proper change controls are followed on all production changes and implementation projects
Work with sales operations and biz app teams on system enhancements.
Dashboard Creation and Reporting
Utilize NetSuite's native tools and our very own Grafana dashboard to create high-performing dashboards tailored to Finance needs.
Develop reports and visualizations to provide actionable insights from finance data.
What Makes You a Great Fit:
Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience with as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify etc
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module including Zone and Company billing module,and Salesforce integration.
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments
Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and experienced level with Netsuite Advanced Revenue Management (ARM)
Experience with project management concepts and tools such as Github, Monday.com and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues with ease
Knowledge of core accounting processes such as order to cash, procure to pay, record to report.
Highly motivated with the ability to work in a rapidly changing global and remote environment
You work well in both a team environment and independently
Excellent communication skills with the ability to speak cross-functionally
Compensation & Rewards:
In the United States, the Base compensation range for this role is $
150,000
- $180,000 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Finance Systems team is seeking an experienced Netsuite Systems Manager with strong functional and IT support experience to join the team. In this individual contributor role you will be responsible for administration, configuration, and support for our Netsuite ERP system and associated Finance Business Systems. Additionally, you will be a Finance Systems thought leader and champion of best IT/functional practices, IT General controls, and process improvement automation. Reporting directly to Sr Director of Finance Systems, you will collaborate closely with Business Application, Sales Operations, IT, and our Finance team. This position is 100% remote.
What You’ll Be Doing:
Netsuite System Administration
Own day-to-day operations of NetSuite, and other Finance Business systems including hands on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing module
Perform system configuration, customization, upgrade and maintenance along with compliance in change management, ITGC, and SDLC processes.
Develop and maintain workflows, custom fields, and scripts.
Manage NetSuite integrations with other business systems.
Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
Oversee the governance, change management, end to end maintenance including general ledger accounts, cost centers, products, and any other necessary structures to support the reporting needs of key stakeholders. Manage ticketing system for tracking open cases/change request to resolution
Optimize system settings, workflows, and customizations for maximum efficiency.
Ensure data integrity and compliance with SOX regulations.
Provide training and support to end-users.
Program Management
Manage/Configure finance transformation projects focusing primarily on the order to cash cycle, encompassing Lead/Opportunity, Contract Management, Quoting/CPQ, Order Management, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application processes.
Collaborate with cross-functional teams such as Sales, Legal,Engineering, Finance and IT to gather requirements and implement solutions that enhance business processes.
Identify, scope, and prioritize projects based on business needs. Develop detailed project plans, including approach, timelines, milestones, and resources, ensuring on-time and within-budget project delivery.
Define data-driven frameworks and processes to identify, measure, and manage program success, focusing on business value, including benchmarking.
Ensure procedures, processes, and proper change controls are followed on all production changes and implementation projects
Work with sales operations and biz app teams on system enhancements.
Dashboard Creation and Reporting
Utilize NetSuite's native tools and our very own Grafana dashboard to create high-performing dashboards tailored to Finance needs.
Develop reports and visualizations to provide actionable insights from finance data.
What Makes You a Great Fit:
Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience with as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify etc
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module including Zone and Company billing module,and Salesforce integration.
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments
Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and experienced level with Netsuite Advanced Revenue Management (ARM)
Experience with project management concepts and tools such as Github, Monday.com and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues with ease
Knowledge of core accounting processes such as order to cash, procure to pay, record to report.
Highly motivated with the ability to work in a rapidly changing global and remote environment
You work well in both a team environment and independently
Excellent communication skills with the ability to speak cross-functionally
Compensation & Rewards:
In the United States, the Base compensation range for this role is $
148,000
- $178,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: US - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As an Strategic Account Executive 8 at Wrike, you will play a critical role in landing & expanding key enterprise accounts. You’ll own the full sales cycle with new logos, expansion, engaging at C-suite/executive level, partnering with cross-functional teams, and demonstrating Wrike’s impact on enterprise transformation and ROI. You’ll thrive in a fast-paced, high-growth environment where your consultative approach and tenacity will directly unlock new business and deepen Wrike’s brand as a leader in the market.
If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
This role is for candidates located on the East Coast or Central US.
Your Impact:
Develop, manage, and close complex sales cycles; prospecting, leading discovery, presenting business cases, negotiating contracts, and landing new logos at the enterprise level (10,000+ employees)/ fortune 1000.
Deliver compelling presentations and business cases to executive audiences, demonstrating strategic thinking, business acumen, and exceptional consultative communication skills.
Provide highly accurate and insight-driven monthly, quarterly, and annual pipeline forecasts, and maintain meticulous CRM (Salesforce) hygiene.
Serve as an expert consultant on digital and operational transformation; drive opportunities to upsell, cross-sell, and expand engagement within enterprise accounts.
Proactively lead and coordinate cross-functional account teams—including Marketing, Sales Development, Solution Consultants, Legal, Security, and Implementation—to deliver a world-class enterprise client experience.
Skillfully navigate complex legal, procurement, compliance, and security processes in collaboration with internal teams and enterprise client stakeholders.
Stay at the forefront of SaaS trends and industry best practices to be a valued advisor to your clients and the broader Wrike team.
Guide enterprise buyers through organizational change management and adoption planning, ensuring alignment, education, and readiness across large buying groups.
Ensure a seamless and comprehensive handoff to Customer Success and Implementation teams, clearly documenting goals, expectations, and key learnings for ongoing client engagement.
Regularly capture and communicate enterprise customer insights, competitive intelligence, and market feedback to Product, Sales, and Marketing leadership for continuous improvement.
Mentor and support development of junior account executives, sharing best practices and contributing to team enablement initiatives.
Your Qualifications:
Fluent in English (verbal and written)
6+ years of successful full-cycle SaaS sales experience, including enterprise-level new business acquisition (large deal sizes, multiple stakeholders)
Demonstrated success executing complex deals with Fortune 1000/Global 5000 organizations and C-suite stakeholders
Skilled in delivering consultative, solution-based sales cycles using methodologies like MEDDIC, Challenger, or Question-Based Selling
Outstanding executive presence, business acumen, and ability to translate technical value into compelling ROI/value stories tailored to customer needs
Proven ability to manage multiple sales processes and large pipelines, with consistent attainment or overachievement of quotas
Strong written, verbal, and presentation skills; comfortable leading high-stakes executive meetings and product demos
Experience managing legal, procurement, and information security processes for large enterprise agreements
Proficiency with Salesforce and the modern SaaS sales tech stack
Standout Qualities:
Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering
Team Dynamics:
You’ll join Wrike’s enterprise sales team, driving revenue growth by expanding existing customer relationships and acquiring new enterprise customers. With a portfolio expected to be approximately 80% existing accounts and 20% prospects, you’ll bring a hunter mindset to both—using structured prospecting and a consultative approach to engage new stakeholders, uncover workflow needs, and create opportunities. You’ll own those opportunities from discovery through close, deepening Wrike’s footprint within existing accounts and landing new logos.
Our Work Style:
Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
Benefits & Perks:
Flexible Time Off (FTO)
Company 401(k) Match
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Disability (STD, LTD) & Life Insurance Plans
Working from Home Allowance ($40 / Monthly)
$500 Working from Home home office set-up Stipend
Your recruitment buddy will be
Lindsey Storey
,
Senior Recruiter.
#LI-LS1
The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.
Total compensation pay range
$255,000
—
$300,000 USD
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve.
Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2+ years of experience in software development.
- Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter.
- Take ownership of scoped problems from investigation through implementation and follow-up.
- Familiarity with Ruby on Rails (Rails).
- Use observability tools to understand system health and investigate issues; experience with Datadog is valuable.
- Care about testing, maintainability, and clarity in both code and documentation.
- Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes.
Bonus points for:
- Familiarity with or exposure to Kubernetes.
- Experience with Datadog.
- Experience with Terraform.
What you can expect:
- Build and improve the services that power Device Trust.
- Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices.
- Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling.
- Help establish safer ways to make and validate changes to critical systems.
- Participate in incident response and post-incident learning, turning operational lessons into lasting improvements.
- Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Nicosia
Job Overview
Wargaming is looking for an
Economy Game Designer
to join the
Meta Game Design
team working on
World of Warships.
In this role, you will work on game economy and meta systems that drive player activity, engagement, and long-term retention. Your responsibilities will combine regular live-service work with improvements to existing systems and the development of new meta-game mechanics.
You will work closely with LiveOps, Analytics, and Development teams, using player data and economic modeling to support design and balancing decisions.
What will you do?
Design and balance rewards and progression for LiveOps events focused on player activity and engagement.
Design and balance randomized reward mechanics in collaboration with the Monetization team, including reward composition, probabilities, expected value, and impact on the game economy.
Design and configure battle economy for new game modes, including earnings, costs, modifiers, and their interaction with the wider game economy.
Analyze the impact of new features, events, and economic changes on player behavior and key product metrics.
Monitor the health of the game economy and its key systems, identify imbalances and emerging risks, maintain their stability, and propose improvements based on data and player behavior.
Work with existing meta-game systems, identify problems and opportunities, and propose improvements aimed at increasing engagement and long-term retention.
Participate in the design and balancing of new meta mechanics and progression systems for the core audience of World of Warships.
Build economic models, simulations, and calculations to validate design assumptions and balance parameters.
Define economic rules and configurations and maintain clear design documentation.
Work with analytics and research teams to evaluate feature performance after release and use the results to improve existing designs.
Collaborate with other disciplines throughout the feature lifecycle — from initial design and economic calculations to implementation, release, and post-launch analysis.
What are we looking for?
Professional experience in Game Design, Economy Design, Systems Design, or a similar role.
Good understanding of game economies, progression systems, rewards, resource flows, and player motivation.
Strong numerical and analytical skills and confidence working with probabilities, expected values, and balance parameters.
Experience using spreadsheets to perform calculations, build balance models, and work with game economy data.
Understanding of free-to-play and live-service game design and the relationship between economy, engagement, retention, and monetization.
Experience with game analytics and BI tools, including the ability to define analytical questions, interpret results, and use data to support design decisions.
Ability to evaluate design decisions from both the player experience and broader product perspective, including their impact on engagement, retention, monetization, and the game economy.
Ability to clearly explain calculations, assumptions, and design decisions to other team members.
Ability to independently handle well-defined design and balancing tasks, ask the right questions when requirements are unclear, and bring tasks to completion.
Willingness to work with complex existing systems, understand their dependencies, and gradually take ownership of larger areas.
Good written and spoken English.
What additional skills will help you stand out?
Experience conducting post-release analysis, experiments, or A/B tests and translating their results into design changes.
Practical experience using AI-assisted tools to improve productivity and solve design tasks, with the ability to critically validate their output.
Experience working on an established game with a complex existing economy and interconnected systems.
Work mode
Onsite.
This role isn't eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen in every floor building
Eurobank benefits (if applicable)
Employee discounts (e.g. restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Studios is the game development division of Sony PlayStation and is responsible for developing some of the most recognisable and ambitious console games and franchises on PlayStation, including The Last of Us, Horizon, Spider-Man, God of War, Helldivers and Gran Turismo.
We work with some of the best game studios in the world, and use data to help them make their games even better. We provide end-to-end analytics services for PlayStation Studios and use data to help them in the game development lifecycle. We are looking for talented people to join us in pushing the boundaries of game analytics for PlayStation games.
This role offers a flexible hybrid working arrangement, with most time spent working remotely unless you prefer to come into the office. We attend the office for key moments that matter, such as important team meetings, collaboration sessions and business activities where in-person engagement is beneficial.
Role Overview:
As a Lead Data Engineer, you’ll work in our cross-disciplinary Data Platform team to ingest and process high-volume data. You’ll work closely with our Game Analytics analysts and analytics engineers, who use this data to gain valuable insights both during game development and post-launch. As a lead, you’ll scale our platform and help us define its technical direction, expand its reach, and help define and build the future of analytics for PlayStation games.
What you’ll be doing:
Own parts of our pipeline, and drive improvements to achieve our technical and business goals.
Build supporting services for our pipeline, for example working on integrations with in-game maps and video tooling.
Integrate our data collection platform and our BI tools to enable studio self-service.
Work closely with the Devops team, our analytics engineers, and stakeholders across the studio business group.
Focus on improving data quality, lineage and observability.
Support our existing tooling, improving quality and documentation.
Be a technical expert and share than knowledge with your colleagues.
What we’re looking for:
You have experience building and owning Data Pipelines for high-throughput streaming and batch data.
You are adept at writing code in Go or write Python with a willingness to learn Go.
You are experienced in building robust, scalable, and resilient services.
You can demonstrate measurable impact that you have made in your current and previous roles.
You enjoy solving data problems, and can take responsibility for quality, investigations and remediation.
Experience with cloud data services. We use AWS data and analytics services, such as Amazon S3, Redshift, Kinesis, Data Firehose, Athena and AWS Glue.
Nice to have:
Has made use of AI during the development cycle, including use of Claude Code, Codex or other harnesses.
Experience with near real-time data processing, querying and visualisation.
Experience with Omni Analytics, or a similar BI tool (Looker, Tableau etc).
GitHub and GitHub Actions experience.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
United States (Remote)
УдалённоRemote (United States | Canada)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридPhilippines; Armenia; Kazakhstan; Uzbekistan; Georgia; 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
ГибридNew York City, NY; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоChicago, IL; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоWork Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
Canada (Remote)
United States (Remote)
US - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоRemote (United States | Canada)
Nicosia; This role isn't eligible for relocation & immigration support