Вакансии

Location: Vaughan, Canada Workplace: remote Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments. What You Will Be Doing: Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines. Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms. Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman. Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange. Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases. Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences. Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS. Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery. Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems; Apply security practices including OAuth 2.0, secrets management, and encryption. Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation. Provide post implementation escalation support to ensure stability and successful adoption. What You Will Bring to the Role: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered. Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools. Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations. Familiarity with GraphQL APIs and API debugging using Swagger or developer portals. Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling. Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems. Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints. Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments. Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations. Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience. Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates. Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions. Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise. Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Partner Sales Representative

Location: United States Workplace: remote Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments. What You Will Be Doing: Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines. Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms. Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman. Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange. Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases. Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences. Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS. Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery. Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems; Apply security practices including OAuth 2.0, secrets management, and encryption. Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation. Provide post implementation escalation support to ensure stability and successful adoption. What You Will Bring to the Role: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered. Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools. Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations. Familiarity with GraphQL APIs and API debugging using Swagger or developer portals. Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling. Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems. Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints. Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments. Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations. Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience. Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates. Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions. Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise. Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: United States Workplace: remote We welcome all interested candidates to apply. Note - internal candidates will receive priority consideration for this opportunity. About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: As a Partner Sales (Inside Sales), you will support the Partner Sales Executive (PSE) Team in reselling Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. As a part of Inside Partner Sales Team, you will assure accurate, efficient communications with our partners, their customers and within our own channel team. You will pro-actively partner with PSE Team and pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. This role is also responsible for project management from quote to order and provide white glove service to contribute to continued growth in our partner channel. What you'll do · Partner with PSE West Region Team in sales opportunities and represent Intermedia during all phases from pre-sales activity to post sales account management · Inside Partner Sales Rep will conduct sales presentations demonstrating Intermedia’s voice and data solutions. · Answer calls and email requests from internal sales groups and external channel partners. · Assist West Region Partner Sales Executive Team in prospecting for new business and sales opportunities through the Partner Channel. · Inside Partner Sales Executive will participate in sales and technology training. · Responsible for providing quotes, fulfilling orders, reviewing orders online and confirm with channel partner prior to order entry and follow up within Partner Base. · Provide partners and customers with the highest standard of customer service through the sales cycle. · Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding. What you'll bring to the role · 3+ plus years of experience in Channel Sales, Customer Success, Sales Support Specialist, or outside sales and/or account management · You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building. · Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space. · Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. · Strong teamwork skills are also required to successfully work in what is a highly matrixed environment. · Bachelors degree highly preferred · Ability to travel up to 25% Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the Bristol office or London. About the Role Intermedia is looking for a Data Scientist to join our AI Data Science team. In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks. You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences. What You Will Be Doing Machine Learning & Agent Intelligence Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform. Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance. Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion. Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes. Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost. Generative AI & RAG Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information. Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques. Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows. Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses. Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications. Evaluation & Experimentation Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience. Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches. Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement. Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes. Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents. Ensure data and model quality through comprehensive testing, validation, and performance evaluation. Data & Solution Development Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources. Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions. Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation. Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use. Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement. Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale. Collaboration Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions. Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders. Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development. Mentor and support less experienced data scientists and contribute to knowledge sharing across the team. What You Will Bring to the Role Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred. 4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field. Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems. Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies. Strong programming skills in Python and experience with SQL and large-scale data processing technologies. Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies. Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement. Experience working with large volumes of structured and unstructured data. Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions. Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments. Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems. Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes. Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences. Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. About the Role Intermedia is looking for a Data Scientist to join our AI Data Science team. In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks. You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences. What You Will Be Doing Machine Learning & Agent Intelligence Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform. Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance. Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion. Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes. Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost. Generative AI & RAG Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information. Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques. Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows. Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses. Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications. Evaluation & Experimentation Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience. Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches. Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement. Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes. Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents. Ensure data and model quality through comprehensive testing, validation, and performance evaluation. Data & Solution Development Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources. Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions. Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation. Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use. Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement. Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale. Collaboration Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions. Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders. Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development. Mentor and support less experienced data scientists and contribute to knowledge sharing across the team. What You Will Bring to the Role Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred. 4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field. Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems. Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies. Strong programming skills in Python and experience with SQL and large-scale data processing technologies. Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies. Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement. Experience working with large volumes of structured and unstructured data. Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions. Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments. Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems. Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes. Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences. Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products. As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security. What you will be doing: Perform design and architecture review of new features, suggest security requirements Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC Utilize static security scanning tools, review findings and coordinate remediation actions Perform ongoing manual security assessments Review the results of external penetration tests and communicate suggested fixes to development teams Provide on-demand support on application security topics Drive process improvement ideas Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program What you will bring to the role: 3 - 5 years of experience in the application security field Bachelors or Master Degree in related field of expertise Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them Knowledge and/or hands on experience with identifying A.I. threats in a security landscape Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies) Experience with programming languages such as Python is preferred Ability to explain application security threats and mitigation options to both developers and project managers Good communication skills in written and verbal English Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes) Participation in CTF challenges and bug-bounty programs Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the role: While primarily remote, this role may require occasional visits to the Bristol office or London. We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems. What you will be doing: Own the design, implementation, and operation of shared Resource Plane services used across the organization Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary) Lead incident response, root cause analysis, and reliability improvements for owned services Collaborate closely with Kubernetes Platform Team, IDP and other teams as required Act as a senior technical voice in architecture discussions and platform roadmap planning What you will bring to the role: A bachelor’s degree in Computer Science, Software Engineering, or Information Technology Senior-level experience operating production-grade, stateful distributed systems Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch Proven experience running infrastructure primarily in on-prem environments Strong understanding of Linux systems, networking, and storage fundamentals Deep experience with Infrastructure-as-Code (Terraform preferred) Experience with GitOps workflows and declarative infrastructure management Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning) Experience working with Kubernetes-adjacent platforms and services Ability to operate independently and take ownership in a small team environment Preferred Qualifications : Experience designing shared platform services consumed by multiple product teams Familiarity with IDP concepts and developer self-service platforms Experience migrating on-prem workloads toward cloud-native or hybrid models Exposure to security, compliance, and governance requirements for shared infrastructure Prior experience in staff- or principal-level technical leadership roles Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the role: While primarily remote , this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems. What you will be doing: Own the design, implementation, and operation of shared Resource Plane services used across the organization Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers Integrate Resource Plane services into the Internal Developer Platform for self-service consumption Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary) Lead incident response, root cause analysis, and reliability improvements for owned services Collaborate closely with Kubernetes Platform Team, IDP and other teams as required Act as a senior technical voice in architecture discussions and platform roadmap planning What you will bring to the role: A bachelor’s degree in Computer Science, Software Engineering, or Information Technology Senior-level experience operating production-grade, stateful distributed systems Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch Proven experience running infrastructure primarily in on-prem environments Strong understanding of Linux systems, networking, and storage fundamentals Deep experience with Infrastructure-as-Code (Terraform preferred) Experience with GitOps workflows and declarative infrastructure management Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning) Experience working with Kubernetes-adjacent platforms and services Ability to operate independently and take ownership in a small team environment Preferred Qualifications : Experience designing shared platform services consumed by multiple product teams Familiarity with IDP concepts and developer self-service platforms Experience migrating on-prem workloads toward cloud-native or hybrid models Exposure to security, compliance, and governance requirements for shared infrastructure Prior experience in staff- or principal-level technical leadership roles Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Core Systems Automation Engineer

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products. As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security. What you will be doing: Perform design and architecture review of new features, suggest security requirements Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC Utilize static security scanning tools, review findings and coordinate remediation actions Perform ongoing manual security assessments Review the results of external penetration tests and communicate suggested fixes to development teams Provide on-demand support on application security topics Drive process improvement ideas Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program What you will bring to the role: 3 - 5 years of experience in the application security field Bachelors or Master Degree in related field of expertise Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them Knowledge and/or hands on experience with identifying A.I. threats in a security landscape Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies) Experience with programming languages such as Python is preferred Ability to explain application security threats and mitigation options to both developers and project managers Good communication skills in written and verbal English Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes) Participation in CTF challenges and bug-bounty programs Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications14 ч назад

Location: Georgia Workplace: remote About the Job ALL CANDIDATES MUST BE LOCATED IN GEORGIA Are you looking for a company where your voice is heard? Where you can make a real impact while working with smart, motivated people on meaningful technology? Then Intermedia is the place for you. Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years — and we’re just getting started. About the Role: The Core Systems Engineer – Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices. This is a remote position supporting a global environment. Key Responsibilities Design, develop, and maintain automation solutions for infrastructure and operations Create and modify scripts using Python, PowerShell, and Ansible Apply Infrastructure as Code principles to system configuration and deployment Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix) Integrate systems using APIs (REST, JSON, YAML) Support virtualization platforms including VMware and Hyper-V Troubleshoot complex system and performance issues in production environments Collaborate with cross-functional teams on infrastructure projects and improvements Maintain source control using Git and contribute to CI/CD pipelines where applicable Document systems, processes, and automation workflows Skills, Knowledge and Expertise Required Qualifications Bachelor’s degree or equivalent combination of education and experience Strong experience with Linux administration Hands-on experience with Grafana, Zabbix, or similar monitoring tools Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks Understanding of system metrics such as CPU, memory, disk, network, services, logs, and application availability Hands-on experience with automation and scripting (PowerShell, Python, bash or one of them) Familiarity with APIs, REST, JSON, YAML, and system integration concepts Familiarity with Git or other source control tools Experience supporting production infrastructure environments Strong analytical, troubleshooting, and communication skills Ability to work independently with minimal supervision Preferred Qualifications Experience with AWX, Ansible Familiarity with containers and orchestration technologies such as Docker or Kubernetes Familiarity with CI/CD pipelines (e.g., GitLab CI) Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf, ELK) Exposure to cloud platforms such as AWS or Azure Experience with virtualization platforms (VMware and/or Hyper-V and/or OLVM) Why Join Intermedia Work on automation-first, enterprise-scale infrastructure Build platforms that directly improve reliability and operational efficiency Collaborate with highly skilled, international engineering teams Grow your career in a company that promotes from within Be part of a culture built on trust, ownership, and continuous improvement Diversity, Inclusion & Equal Opportunity Intermedia is proud to be an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We value diversity and are committed to creating an inclusive environment for all employees.

Intermedia Intelligent Communications14 ч назад

Product Lead, Healthcare Software Solutions

Location: United States Workplace: remote Product Lead – Healthcare Solutions Location: US, Remote Reports to: SVP, Product Management About You You are a healthcare technology product leader. You’ve spent years building or shaping solutions that operate inside real-world provider workflows—understanding how clinicians, front-desk staff, billing teams, and administrators actually get work done. You’ve worked in or alongside EHR, practice management, patient engagement, or healthcare IT platforms in a product leadership capacity. You’ve translated messy operational realities into clear product requirements—and shipped solutions that integrate into existing systems and deliver measurable value. You understand how independent physician practices, specialty clinics, multi-location provider groups and large healthcare orgs operate. You know where EHRs and practice management systems such as Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, and others fit—and where they create friction. You have a strong point of view on how AI is transforming healthcare—not as hype, but as applied workflow automation, intelligent assistance, and operational leverage. You are comfortable going deep into integration architecture, compliance constraints, and AI-driven workflow design. You are commercially aware but product-led. You think in terms of platform scalability, extensibility, and long-term differentiation—not one-off features. You’re energized by building a vertical strategy within a product organization and shaping something that can become a category leader. Experience in Unified Communications (UCaaS) or Contact Center (CCaaS) is a strong plus. About Intermedia Intermedia is redefining customer experience for SMBs and mid-market organizations through AI-powered cloud communications and CX solutions delivered via our trusted partner ecosystem. We are building a new model for how work gets done in vertical industries—combining AI Assistants that enhance human productivity with AI Agents that automate workflows across voice, chat, messaging, and back-office processes. In healthcare, this means more than modern phone systems. It means AI-powered patient engagement, intelligent routing, automated appointment follow-ups, workflow orchestration across EHR and practice systems, and real-time assistance that increases staff throughput while preserving the human connection that care depends on. Our focus is on small- to mid-size healthcare orgs, including independent physician practices, specialty clinics, and multi-location provider groups that need enterprise-grade capabilities without enterprise complexity. We are already winning in healthcare—but we are investing to go deeper by tailoring our AI-powered communications platform to the specific workflows, compliance requirements, and operational challenges of the SMB healthcare market. This is an opportunity to shape how AI transforms healthcare communications in an underserved segment ready for meaningful innovation. About The Role We are seeking a Product Lead – Healthcare Solutions to lead the healthcare vertical within the Product organization. Reporting to the SVP of Product Management, this role is responsible for defining and driving the healthcare product strategy, roadmap priorities, and vertical platform capabilities. This is a strategic and hands-on role. You will define where and how Intermedia wins in healthcare, translate vertical needs into scalable product capabilities, and work cross-functionally to bring those capabilities to market. You will operate as the healthcare product leader—deeply embedded in product strategy, architecture direction, and execution—while influencing GTM alignment across sales, marketing, and partner channels. What You Will Be Doing Market & Vertical Strategy Define Intermedia’s healthcare product strategy with a deep understanding of provider workflows, EHR/practice management ecosystems, compliance requirements (HIPAA, HITRUST), and operational constraints. Clearly articulate where Intermedia fits in the healthcare technology stack—and where we create differentiated value. Identify high-impact AI use cases across patient engagement, care coordination, scheduling, intake, follow-ups, and administrative workflows. Develop a scalable approach to verticalization that strengthens our platform without fragmenting it. Product Leadership Own the healthcare-related product roadmap in partnership with Product Management and R&D, prioritizing initiatives that accelerate growth and deepen vertical differentiation. Define healthcare-specific platform capabilities, including AI Assists, AI Agents, workflow automation layers, and integration frameworks. Drive integrations with EHR, practice management, CRM, and telehealth systems relevant to the SMB provider space. Ensure solutions address real-world challenges in patient engagement, care coordination, compliance, and operational efficiency. Partner closely with Engineering, UX, and Architecture to ensure solutions are elegant, compliant, scalable, and extensible. Translate customer and market insights into structured product requirements and measurable outcomes. Cross-Functional Alignment & GTM Enablement Partner with Product Marketing to develop clear healthcare positioning and messaging grounded in product truth. Support the development of healthcare-specific sales enablement materials, playbooks, and competitive insights. Align with Sales and Channel teams to ensure product strategy supports scalable growth in the target provider segment. Build and maintain strategic relationships with relevant healthcare technology partners and ecosystem players. What You Will Bring to the Role 10+ years of experience in healthcare technology product leadership, ideally spanning EHR, practice management, patient engagement, or healthcare communications workflows. Deep understanding of independent physician practices, specialty clinics, and multi-location provider groups. Proven ability to translate complex healthcare workflows into shipped product capabilities and integrations. Strong grasp of AI-driven trends in healthcare, particularly around patient engagement, intelligent assistance, and operational automation. Experience leading cross-functional teams and aligning stakeholders around a vertical product strategy. Ability to engage executive stakeholders, technical buyers, clinicians, and operational leaders with credibility and clarity. Bonus Qualifications Experience bringing healthcare-specific solutions to market within a SaaS, UCaaS, or CCaaS organization. Experience integrating with leading SMB-focused EHR or practice management platforms. Familiarity with enterprise health systems is a plus, but primary experience serving independent and mid-sized provider organizations is preferred. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities—without regard to race, gender, sexual orientation, age, disability, veteran status, or any other status protected by law. Intermedia is proud to be an Equal Opportunity Employer and we’re committed to fostering an inclusive and supportive workplace.

Neo4j13 ч назад

Sr. Enterprise Account Executive

Location: Remote: West Coast US About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. About the Role: We are seeking a driven, high-energy individual who is passionate about new business acquisition and enterprise sales. As a Senior Enterprise Account Executive, you will be responsible for executing a strategic sales plan within your assigned territory, focusing on revenue growth and new customer acquisition. This role offers the opportunity to work closely with cross-functional teams, including solution engineering (pre-sales), marketing, and professional services, to ensure customer satisfaction and long-term success. Key Responsibilities: Develop and execute a strategic territory plan targeting key organizations and applicable use cases to build a robust pipeline and achieve quarterly and annual sales objectives. Become an expert in our product offerings and industry solutions, delivering compelling demos, presentations, and proposals that clearly articulate business value. Leverage deep knowledge of the market to position our solutions as the best fit for customer needs, highlighting the advantages over competing technologies and approaches. Lead complex sales cycles with a solution-based approach, employing strategic selling strategies and tactics, including the Land & Expand model to grow accounts. Manage the full sales process from prospecting to closing, consistently securing new logos and expanding within existing accounts. Provide guidance and mentorship to Business Development Representatives (BDRs) and Field Marketing resources to align on target accounts and support pipeline development. Maintain accurate and up-to-date information within the CRM system, ensuring data integrity and adhering to forecasting guidelines. Develop strong partnerships with public cloud providers (AWS, Google, Microsoft Azure) and leverage these relationships to drive growth opportunities. What You Bring to the Role: 7+ years of proven success in enterprise software sales with a consistent track record of exceeding targets. Demonstrated experience managing complex sales processes within enterprise markets such as Data Warehousing, Business Intelligence, Data Science, AI/ML, or related fields. Proven ability to independently develop and close new client relationships while effectively managing long-term business engagements. Deep understanding of commercial open-source business models, including selling on-premise and cloud & SaaS hybrid solutions. Ability to craft and execute sales strategies tailored to specific industries, leveraging partner and Go-to-Market knowledge. Strong presentation, communication, and organizational skills with a knack for building strong business champions. Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger Sales, and experience working in a fast-paced, competitive market. Experience collaborating with cross-functional teams to deliver on customer expectations, including Pre-Sales, Marketing, Customer Success, and Field Engineering resources. Proven ability to build and nurture relationships with key decision-makers, including CTOs, IT leaders, and technical end users, while collaborating with Solution Architects, Professional Services, and Channel Partners. Preferred Qualifications: Experience selling complex technical solutions into enterprise markets, with a focus on subscription-based models and cloud deployments. Knowledge of graph technology, data management tools, or other advanced data-driven technologies. A Bachelor’s degree in a relevant field and proficiency in standard corporate productivity tools (Google Docs, Salesforce, MS Office). The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual On Target Earnings Range $270,000 — $320,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Guidepost Montessori13 ч назад

Child Care Center Director

Location: Evanston, Illinois Child Care Center Director (Head of School) Guidepost Montessori · Evanston, IL · Full-time, on-site · $90,000–$100,000 + bonus Picture a classroom of children pouring their own water, setting their own tables, and choosing their own work, calmly and on purpose. That’s an ordinary morning at a Guidepost school. We’re looking for a leader to make it happen every day at our Evanston campus, and to grow with us as we bring it to more families. As Center Director, you’ll run the whole school: enrollment, staffing, families, licensing, and the quality of every classroom. You’ll report to our [Regional Director] and work alongside directors across our network. You won’t be figuring it out alone. If you’ve run a child care center or preschool and want to lead one where the program comes first, we’d like to talk. You don’t need Montessori experience to start. We’ll train you. Why Guidepost We believe young children can do far more than most programs assume. Montessori classrooms give them real work, real independence, and real responsibility, and the results are visible every day. Guidepost is a network of 60+ schools working to make that kind of early education available to many more families. For you, that means two things a stand-alone center can’t offer: Support. Training, program, and operations teams who help you solve problems, and a network of school leaders who share what works. Somewhere to go next. Our directors grow into regional and network leadership roles. Here, the next step is part of the plan. What you’ll own Enrollment and retention. Fill the school and keep families with us. You’ll lead tours and admissions with your Assistant Director and turn families into fans who refer their friends. Your team. Hire, coach, and keep great teachers. Keep classrooms fully staffed and in ratio, and manage schedules and labor cost. Over time, build up your Assistant Director and lead teachers so they can grow too. Program quality. Make sure every classroom meets our Montessori quality standard, with hands-on support from our training and programs team. Licensing and safety. Keep the center in compliance with Illinois DCFS licensing standards, lead inspections, and keep records current. Culture and community. Build a team people want to stay on and a parent community families recommend. Where this role can lead Running one strong school is the foundation, and it’s also the way into multi-site leadership. Once you’ve got Evanston running well, you can get hands-on experience across more than one campus: Work on regional projects with your Regional Director, such as enrollment campaigns, hiring pushes, and new process rollouts. Support nearby campuses during leadership transitions, openings, or busy enrollment seasons. Mentor new directors as they join the network and learn the Guidepost model. Learn how a region runs , including multi-school budgets, staffing, and performance, from leaders who do it every day. Directors who build that track record are first in line for Area Director, Regional Director, and network leadership roles as we grow. What you bring Meets Illinois DCFS child care center director qualifications ( 89 Ill. Admin. Code 407.130 ) 2–3+ years leading a licensed child care center, preschool, or early childhood program as a director, assistant director, or program director A track record of growing enrollment and keeping staff Clear, warm communication with families and staff Good judgment when you have to decide quickly with incomplete information Ambition to grow beyond a single site, and the follow-through to earn it Real openness to Montessori: curious, willing to learn, and excited about children’s independence Nice to have Montessori credential (AMI, AMS, or MACTE-accredited) or Montessori classroom experience Early childhood classroom teaching experience Experience with a multi-site child care operator What we offer $90,000–$100,000 base plus a performance bonus 75% tuition discount for up to two children at any Guidepost school (ages 3 months to 6 years) Health, dental, and vision insurance Paid time off and paid holidays Montessori training and ongoing professional development, fully supported A network of fellow school leaders who share what works A real path into regional and network leadership, with multi-site exposure along the way Ready to lead a school you’d be proud to send your own kids to? Apply today. We’d love to hear what you’ve built and where you want to go next. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Notion13 ч назад

Forward Deployed Architect

Location: London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required. WHAT YOU'LL ACHIEVE: - Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption. - Design scalable Notion architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale. - Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation. - Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value. - Identify repeatable patterns across customer engagements and convert them into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback. - Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path. - Partner cross-functionally with GTM, Product, Engineering, PMM, Services leadership and the partner ecosystem to scale what works beyond individual customer engagements. - Create clear implementation plans, handoff materials and success measures that align customers and internal teams on the path to value. SKILLS YOU'LL NEED TO BRING: - 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role. - Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria. - Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions. - Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows. - Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs. You do not need to write production code but you should be able to reason through technical constraints and troubleshoot effectively. - Strong experience delivering implementations that drive adoption, change management and long-term customer value. - Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness. - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences. - Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward. - Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments. NICE TO HAVES: - Experience designing or deploying Agents, automations or AI-powered workflows with Customers. - Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows. - Experience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services or reference architectures from the ground up. - Experience partnering with Product and Engineering teams to turn field learnings into roadmap signal, reusable architecture patterns or scalable product improvements. - Previous experience in a fast-paced, high-growth technology environment. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Luminis Health13 ч назад

Administrative Coordinator (RN) - PRN/Supplemental

Location: Annapolis, MD Position Objective: Coordinates the activities of the nursing service and other departments; provides clinical expertise and oversees management activities during his/her shift in consultation with the Unit Manager/Director for that unit, when appropriate. Provides direction for problem solving in nursing and in other departments during the absence of their supervisor. This individual will provide direct and indirect patient care and may have to rotate various shifts within a 24-hour period. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Directs hospital operations on assigned shifts by maintaining effective working relationships with and between departments. Ensures that staffing coincides with patient census and acuity. Enters assignments, call outs, and cancellations for the Flex Nursing Unit in the electronic scheduling system. Effectively implements the nursing process based on the Staff Nurse job description to provide care to patients. Demonstrates competency to provide age related care specific to the patient populations of the initiative Participates in compliance and implements AAMC policies and procedures. Acts as a role model to support the vision and mission of AAMC through behaviors that foster professionalism, empowerment, teamwork, productivity, and customer satisfaction. Directs patient care delivery in all nursing units by utilizing supervisory and leadership skills. Serves as a liaison between patients, family, staff, and professional staff in clinical and administrative situations when indicated. Attends mandatory departmental meetings, pertinent hospital in-services, and continues to develop their leadership skills through continuing education. Educational/Experience Requirements: Required Minimum Education : Bachelors Degree or equivalent work experience Preferred Experience : Critical Care and Med/Surg background. Required Minimum Experience : Three years of active nursing experience in an acute care setting with one-year progressive charge/supervisor responsibilities. Maintains current skills validation as required by the Department of Nursing. Demonstrates the knowledge of principles of Growth and Development over the Lifespan. Skills & Abilities Required: Proficiency in Microsoft Word, Outlook and Excel. Strong interpersonal skills required to communicate with various departments and staff members. Required License/Certifications: Required License: Registered Nurse Required Certification: American Heart Association Health Care Provider BLS (CPR), and ACLS certification. Working Conditions, Equipment, Physical Demands: Medium work. Exerting up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move object. There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Pay Range $46.10 — $62.51 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

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