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Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala We are seeking a detail-oriented, empathetic, and highly organized Paralegal / Case Manager to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support. The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms. Key Responsibilities 1. Legal Intake & Case Qualification Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts. Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details). Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day. Send, track, and follow up on retainer agreements and intake forms via e-signature tools. 2. Client Management & Communication Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury. Schedule client consultations and manage attorney calendar availability. Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur. 3. Medical Records, Bills & Insurance Coordination Request and systematically track medical records and bills from healthcare providers. Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates. Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system. Flag fully documented files that are ready for demand drafting to the attorney. 4. Paralegal & Case Drafting Support Organize client documentation and construct structured case chronologies. Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates. Follow up with clients proactively to gather outstanding records and evidence. Schedule: 9am - 5pm PST Requirements Experience: Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred). Communication Skills: Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence. Phone Demeanor: Calm, steady, and empathetic phone manner suited for distressed clients. Core PI Lifecycle Knowledge: Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement). Insurance & Provider Handling: Direct experience coordinating with medical providers and communicating with insurance adjusters. Software Proficiency: Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent). Organization: Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups. Client Systems & Tools Case Management Systems: Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs. Communication & E-Signature: E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.

Location: Yonkers, NY 📍 Location: Yonkers, NY 🕒 Schedule: Weekdays after 3:30 PM, 25 hours per week 🏠 Setting: 1:1 in-home ABA therapy About the role LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in Yonkers. You will deliver ABA sessions under the direction of a supervising BCBA and record session data. What we are looking for ✅ BT or RBT credential ✅ Empathetic and responsible approach ✅ Calm, steady support during challenging moments ✅ Reliable, with consistent attendance What we offer 💰 Competitive pay 🕒 Stable 25-hour weekly schedule 💙 Supervised and supported by LBAPS National 📩 Apply today to be considered.

Location: Yonkers, NY 📍 Location: Yonkers, NY 🕒 Schedule: Weekdays after 3:30 PM, 25 hours per week 🏠 Setting: 1:1 in-home ABA therapy About the role LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in Yonkers. You will deliver ABA sessions under the direction of a supervising BCBA and record session data. What we are looking for ✅ Empathy and a responsible approach ✅ Calm, structured de-escalation skills ✅ Reliability and consistent attendance ✅ Commitment to structure and consistency What we offer 💰 Competitive pay 🕒 Guaranteed 25-hour block each week 💙 Supervised and supported by LBAPS National 📩 Apply today to be considered.

Location: Yonkers, NY 📍 Location: Yonkers, NY 🕒 Schedule: Weekdays after 3:30 PM, 25 hours per week 🏠 Setting: 1:1 in-home ABA therapy About the role LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in Yonkers. You will deliver ABA sessions under the direction of a supervising BCBA and record session data. What we are looking for ✅ BT or RBT credential ✅ Empathetic and responsible approach ✅ Calm, steady support during challenging moments ✅ Reliable, with consistent attendance What we offer 💰 Competitive pay 🕒 Stable 25-hour weekly schedule 💙 Supervised and supported by LBAPS National 📩 Apply today to be considered.

Location: Yonkers, NY 📍 Location: Yonkers, NY 🕒 Schedule: Weekdays after 3:30 PM, 25 stable hours per week 🏠 Setting: 1:1 in-home ABA therapy About the role LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in Yonkers. You will deliver ABA sessions under the direction of a supervising BCBA and record session data. What we are looking for ✅ Empathy and a responsible approach ✅ Reliability and consistent attendance ✅ Ability to provide structured, compassionate 1:1 support ✅ Calm, steady approach during challenging behaviors What we offer 💰 Competitive pay 🕒 25 stable hours per week 📩 Apply today to be considered.

Location: Yerevan, Armenia Description The Market Research Case & Strategy Analyst evaluates iGaming markets, competitors, and target operators to support Digitain's market entry decisions, commercial strategy, and sales engagement, delivering actionable insights for Sales, Product, and Leadership teams. As Market Research Case & Strategy Analyst, you will assess priority markets, analyze competitor strategies and industry success stories, and identify operators that are strong migration opportunities for Digitain. Your work will directly shape which markets we enter, when and how, and which operators we pursue. Responsibilities Evaluate target markets for product launches, sales activation, and strategic entry, analyze competitors’ entry experiences, launches, regulatory adaptations, and operational challenges to identify practical lessons Analyze market growth, trends, and maturity across macroeconomic, demographic, fiscal, regulatory, competitive, and operational indicators; assess industry success stories for applicable drivers of revenue growth, player acquisition, and innovation adoption Monitor industry investment and expansion trends; evaluate business strategies, growth models, and partnerships across the iGaming market Track existing and upcoming regulations, B2B licensing frameworks—including those in planning—and licensing tenders to identify entry requirements, timely sales opportunities, and operators needing platform solutions Assess market attractiveness through size, growth, competition, regulatory stability, and business impact; benchmark key competitors’ entry strategies, operations, pricing, and long-term positioning Develop forward-looking market assessments to identify early-entry advantages ahead of leading competitors Evaluate market-specific product readiness across platform capabilities, sportsbook, casino content, payments, and compliance tools; research operators’ integrations, supported languages, content providers, and technical partners to identify gaps and adaptations Collaborate with Market Intelligence, Product Innovation, and Product teams to integrate insights into actionable analyses and document required adaptations or new tool recommendations in execution-ready formats Work with Legal and Compliance teams to assess regulatory gaps and market-specific technical compliance obligations Produce market entry reports, opportunity briefs, gap analyses, case studies, and strategic briefs for Sales, Product, and Leadership; recommend entry timing, product priorities, and investment focus, contributing to BRDs, PRDs, budgets, and financial documentation Continuously monitor researched markets for regulatory and competitive changes, updating assessments and recommendations Source and validate research using industry intelligence, regulatory publications, financial reports, competitor filings, databases, interviews, and historical performance metrics Identify potential platform migration targets and conduct pre-engagement research using operator news, public announcements, and industry publications Analyze target operators’ financial and performance indicators, including GGR, traffic, and player base Assess operators’ geographic footprint and technology stack, distinguishing between in-house and third-party platforms Requirements Bachelor's or Master's degree in Economics, Business, Finance, International Relations, or a related field 3+ years of experience in market research, market entry strategy, strategy consulting, competitive or sales intelligence, or business analysis, ideally within iGaming. Experience in fintech, telecom, or other heavily regulated multi-market industries will also be considered Demonstrated experience conducting market entry assessments and in-depth case studies of companies, ideally with direct influence on go/no-go or timing decisions Strong analytical and strategic thinking skills, with the ability to synthesize complex multi-source data into clear, executive-ready reports and presentations Experience working with company financials and performance metrics (GGR, traffic, revenue). Familiarity with iGaming operator economics and platform/technology stacks is a strong advantage Exposure to product readiness or gap analysis work across platform, sportsbook, casino, or payment capabilities is a strong plus Understanding of compliance, licensing, and regulatory tender processes, or the ability to work closely with Compliance and Legal teams Excellent research and written communication skills, with a proven ability to produce decision-ready reports, case studies, and strategic briefs Proficiency in Excel/data analysis tools. Experience with BI, market intelligence, or CRM platforms is a plus Fluent English (written and spoken). Knowledge of additional languages is a plus

Location: Cape Town, South Africa Job Description: Mortgage Case Manager Location: CBD Cape Town, South Africa (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Reports to: Head of Mortgage Customer Success Department: Customer Success Type: Full-time Purpose of role As a Mortgage Case Manager , you will be responsible for managing mortgage applications from submission through to mortgage offer and completion. You will act as the main point of contact for clients throughout the post-submission journey, providing regular updates, managing expectations and proactively progressing each application. The role requires excellent communication, organisation and attention to detail, alongside a good understanding of the UK mortgage process. Key Responsibilities Manage a pipeline of mortgage applications from submission through to offer and completion Provide clients with regular, clear updates and proactively manage their expectations throughout the process Liaise with lenders to obtain updates, respond to outstanding requirements and ensure applications progress as quickly as possible Work closely with solicitors, estate agents, advisers and other third parties where required to progress cases Proactively identify delays or issues and take appropriate action to keep applications moving Ensure outstanding documents, information and lender requirements are followed up promptly Maintain accurate and up-to-date case notes and records across internal systems Work closely with Mortgage Advisers and internal teams to resolve queries and provide a smooth handover throughout the mortgage journey Manage a high-volume pipeline effectively while ensuring individual cases receive the appropriate level of attention Maintain a high standard of accuracy, professionalism and customer service across all client and third-party communication Escalate complex cases or potential issues appropriately Skills & Knowledge Good understanding of the UK mortgage process, particularly the journey from application submission through to mortgage offer and completion Excellent written and verbal English communication skills Strong organisational and time management skills, with the ability to manage a large caseload and competing priorities Excellent attention to detail and accuracy Confident and professional telephone manner Strong problem-solving skills with a proactive approach to progressing cases Comfortable working in a fast-paced, target and service-level-driven environment Ability to build effective working relationships with clients, lenders, advisers and other third parties Client-focused with a genuine commitment to delivering a high standard of service Experience Previous experience within mortgages, financial services or a similar case management environment is preferred Previous experience managing mortgage applications or working with UK mortgage lenders would be highly desirable Strong customer service experience is essential Previous administration or case management experience is essential Experience managing a high-volume workload or pipeline would be advantageous About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.

Location: Nicaragua; El Salvador; Colombia; Peru; Honduras; Guatemala Position Overview We are seeking an experienced Personal Injury Case Manager to support a California-based law firm. This is a hands-on case management role, not a general administrative assistant position. The ideal candidate will have at least 2 years of direct Case Manager experience supporting a California personal injury law firm and be comfortable managing cases from the medical and insurance coordination side through ongoing treatment. The candidate should be highly organized, proactive, detail-oriented, and experienced in communicating with clients, medical providers, insurance companies, and other parties involved in personal injury claims. Key Responsibilities Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment. Retrieve and organize medical records and documentation. Open and manage insurance claims. Coordinate medical treatment and appointments for personal injury clients. Open and manage medical liens with healthcare providers. Follow up with medical providers regarding treatment, records, bills, and documentation. Handle and coordinate property damage claims. Communicate with clients regarding treatment, appointments, claims, and case-related updates. Communicate with insurance companies, medical providers, and other parties as needed. Maintain accurate and up-to-date case documentation and records. Track case progress, outstanding items, and required follow-ups. Ensure timely follow-up on medical treatment, records, liens, and property damage matters. Work independently and take ownership of assigned cases and tasks. Ideal Candidate The ideal candidate is an experienced Personal Injury Case Manager , not an entry-level legal VA or general administrative assistant. They should already understand the day-to-day workflow of a PI case and be able to independently manage medical treatment coordination, records, claims, liens, and property damage while maintaining consistent communication with clients and providers. Client Tools / Systems Case Management: Filevine preferred Other tools: To be confirmed during the interview Top 3 Daily Tasks Coordinate medical treatment and follow up with providers and clients. Open and manage medical liens and related documentation. Handle property damage and insurance claim matters while tracking case progress. Requirements Required Qualifications Minimum 2 years of experience working specifically as a Personal Injury Case Manager. Minimum 2 years supporting a California-based personal injury law firm in a similar Case Manager capacity. Strong understanding of personal injury case management processes. Hands-on experience with: Medical records retrieval Opening insurance claims Medical treatment coordination Medical liens Property damage claims Strong written and verbal English communication skills. Highly organized with strong attention to detail. Ability to manage multiple cases, deadlines, and follow-ups simultaneously. Comfortable communicating directly with clients, medical providers, and insurance companies. Bilingual English/Spanish preferred , but strong English-only candidates will also be considered. Preferred Qualifications Experience using Filevine . Previous experience managing California personal injury cases. Experience coordinating treatment and medical providers for PI clients. Familiarity with medical lien processes and property damage claims. Experience working remotely with a U.S.-based law firm. Benefits Full-Time | 40 hours per week | Remote - Monday–Friday, 8:00 AM–5:00 PM PST The hourly rate will be determined based on the candidate’s experience, background, and level of expertise .

Location: Yonkers, NY 📍 Location: Yonkers, NY 🕒 Schedule: Weekdays after 3:30 PM, 25 hours per week 🏠 Setting: 1:1 in-home ABA therapy About the role LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in Yonkers. You will deliver ABA sessions under the direction of a supervising BCBA and record session data. What we are looking for ✅ BT or RBT credential ✅ Empathetic and responsible approach ✅ Calm, steady support during challenging moments ✅ Reliable, with consistent attendance What we offer 💰 Competitive pay 🕒 Stable 25-hour weekly schedule 💙 Supervised and supported by LBAPS National 📩 Apply today to be considered.

Location: Yonkers, NY 📍 Location: Yonkers, NY 🕒 Schedule: Weekdays after 3:30 PM, 25 hours per week 🏠 Setting: 1:1 in-home ABA therapy About the role LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in Yonkers. You will deliver ABA sessions under the direction of a supervising BCBA and record session data. What we are looking for ✅ BT or RBT credential ✅ Empathetic and responsible approach ✅ Calm, steady support during challenging moments ✅ Reliable, with consistent attendance What we offer 💰 Competitive pay 🕒 Stable 25-hour weekly schedule 💙 Supervised and supported by LBAPS National 📩 Apply today to be considered.

Location: Mumbai Workplace: onsite About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network. Purpose of the Job: To manage clinical operations, facilitate referrals, and monitor the quality of care delivered by the provider network. It is a permanent position focused on operationalizing high-quality clinical care. Working Hours: 48 hours per week. Schedule: 5 or 6 days a week; various shifts may be applicable. Hybrid Work: Hybrid working can be considered as per the need of the job. Responsibilities: 1. Helpline & Crisis Management Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email. Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques. Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering to Lyra’s established risk protocols. Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified. 2. Clinical Intake & Triage Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress. Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment. Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or the partner provider network, matching based on clinical specialty and language preference. Accurately capture and document all clinical intake data, including CORE-10 scores and work impact metrics, in the database to ensure a seamless handover to the treating clinician. 3. Delivery of Clinical Sessions Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework. Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns. Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity. Maintain accurate, contemporaneous clinical notes for every session, ensuring they meet the legal and professional standards of the Indian healthcare landscape. Monitor client progress through regular outcome measurement and adjust the treatment plan as necessary, or escalate to the Senior CCM for complex case review. 4. Documentation Oversight & Quality Assurance Conduct systematic monitoring of all active clinical cases from initiation to closure to ensure strict adherence to Lyra’s clinical documentation standards. Proactively follow up with internal clinicians and affiliate providers to secure missing or delayed clinical notes, treatment plans, and discharge summaries. Audit case files for the accurate inclusion of outcome measurements, specifically tracking the consistent use of CORE-10 and work impact scores. Ensure all clinical documentation is captured within the database in a timely manner, maintaining a high standard of data integrity for audit readiness. Identify and escalate recurring documentation gaps to the Senior CCM to facilitate targeted provider training and performance management. 5. Affiliate Network & Specialty Support Serve as the primary point of operational contact for the partner provider network, offering continuous support regarding administrative and portal requirements. Maintain and verify the accuracy of the affiliate database, ensuring all partner providers have professional, updated bios that reflect their current clinical expertise. Routinely audit and update provider specialties and language proficiencies to ensure the intake team can perform precise referral matching. Assist in the onboarding process by training new affiliates on Lyra’s specific clinical protocols, risk management procedures, and case referral workflows. Support partner providers in navigating cross-border referral processes and understanding local compliance nuances. 6. Protocol Adherence Intervention Alignment: Rigorously audit treatment plans to ensure all clinical interventions align with Lyra’s evidence-based, short-term, and solution-focused models. Workplace Focus Integration: Evaluate clinical goals to ensure they are specifically designed to improve the service user’s level of functioning within the workplace, focusing on "Work Impact" and productivity restoration. Goal-Oriented Care: Verify that every treatment plan includes clear, measurable objectives that can be reasonably achieved within the prescribed short-term session limit. Clinical Gatekeeping: Identify and address "clinical drift" where therapy may be deviating from the brief intervention framework or losing its workplace-centric focus. Standardized Assessment Review: Monitor the consistent application of clinical outcome measures (such as CORE-10) to validate that the intervention protocol is resulting in measurable symptom reduction. Provider Consultation: Provide direct feedback and consultation to partner providers when treatment plans do not meet Lyra’s specific clinical protocols or service level agreements. Case Escalation: Manage the transition of cases that require longer-term or higher-acuity care, ensuring the handover remains compliant with Lyra’s global clinical standards and local professional guidelines. 7. Miscellaneous Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in every interaction with colleagues, providers, and service users. Task Ownership & Accountability: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs). Process Optimization Initiatives: Proactively identify gaps in current workflows and take the initiative to propose and implement solutions that enhance operational efficiency and clinical outcomes. Cross-Functional Coordination: Collaborate seamlessly with the Clinical Lead, Client Success, and Product teams to ensure the delivery of the highest quality care to both clients (companies) and individual customers. Workshop Delivery & Training: Participate in opportunities to deliver onsite or online workshops and training sessions for client organizations as requested. Content Creation: Contribute to the development of clinical content, training manuals, and affiliate-facing materials to maintain Lyra’s position as a thought leader in mental health. Event Participation: Represent Lyra Health at professional events, webinars, and industry conferences to promote Lyra’s transformative care model and clinical research. Experience: Qualification: Masters in Clinical or Counseling Psychology; RCI registration is desirable. Experience Level: 3–6 years of progressive working experience in a clinical setting. Specialized Experience: Strong preference for candidates with a background in EAP or workplace mental health, particularly with work-impact cases. Global Exposure: Experience navigating diverse healthcare systems and cultural nuances is preferred. Technical Skills: Proficiency in Google Suite and CRM systems. Linguistic Skills: Must be bilingual in Hindi and English. About You: Clinical Acumen: Strong clinical understanding with the ability to identify and assess clinical risk within a case management framework. Problem Solver: Analytical approach to solving operational bottlenecks and navigating network challenges. Autonomous & Accountable: Able to manage individual caseload responsibilities and escalate clinical concerns accurately. Detail-Oriented: Meticulous attention to detail in monitoring clinical notes and auditing outcome measurements (CORE-10). Communicator: Clear verbal and written skills for managing relationships with external providers and internal teams. Proactive & Adaptive: Continuous improvement mindset to refine referral and coordination processes. Organized: Exceptional ability to prioritize operational tasks and meet reporting deadlines under pressure. Collaborative: Collaborates effectively with internal stakeholders to achieve a seamless global account experience. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Summary of Role: The Director, Case Management will lead the day-to-day operations of Orca Bio’s national case management function supporting TREGZI, our commercially available high-precision stem cell therapy. This individual will oversee a team of existing, high performing Cell Therapy Case Managers and be responsible for ensuring efficient, accurate, and empathetic case coordination across treatment centers. You will play a key role in refining Orca Bio’s post-launch customer service model and scaling the case management infrastructure. This role is a strong fit for someone who thrives in a launch-phase environment and is energized by the opportunity to shape how Orca Bio delivers exceptional customer service as it scales the safe, reliable delivery of TREGZI. Travel Expected: up to 25%, primarily to Orca Bio office locations in the California Bay Area, or customer sites/conferences.

Location: Fulton /Cobb County, GA About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! About the Role: Ennoble Care is hiring for a Full-time Hospice Registered Nurse Case Manager to work within and around the Fulton / Cobb County, GA region. As a member of the interdisciplinary team, the RN Case Manager works under the general direction of the Director of Nursing, the attending physician and the interdisciplinary group in providing skilled nursing assessments, planning, and care in order to maximize the comfort and health of both patients and their loved ones/caregivers. Responsible for identifying patient and loved ones/caregiver needs and for providing supportive care in accordance with the attending physician’s orders and plan of care and the policies and procedures. The functions of this position will include the following: Shall be assigned patient caseload by the Patient Care Coordinator or designee Assume primary responsibility for a patient caseload that includes the assessing, planning, implementing and evaluating phases of the nursing process Initiate communication with attending physicians, Hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient and loved ones/caregivers Maintain regular communication with the attending physician concerning patient and loved ones/caregivers Seek input from other team members regarding the patient plan of care to obtain additional knowledge and support Provide accurate and timely documentation in electronic medical records. Participates in and contributes appropriate information for Interdisciplinary Group meetings Accept responsibility for coordinating physical care of the patient by teaching primary caregivers, volunteers, and employed caregivers or by providing direct care as appropriate Meet regularly with the Hospice nursing staff to review problems or unique issues from caseloads; share professional support; and exchange feedback aimed toward enhancing professional growth Attend patient care conferences and facilitate discussion of issues from caseload for full staff discussion, consultation and evaluation Supervise and document the NAC every two weeks or as assigned Inform the Patient Care Coordinator of unusual or potentially problematic patient/family issues Assume the role of associate nurse when responding to patient/loved ones/caregivers of other primary nurses during off-hour times or as requested by the Patient Care Coordinator to fill patient/family needs during the absence of other primary nurses Provide appropriate support at time of death and period of bereavement Participate in the Hospice orientation and in-service training programs for professional staff Participate in agency and community programs as required to promote professional growth and understanding of hospice care Maintain familiarity with policies of the agency and rules and regulations of State and Federal bodies which govern hospice Accept other assignments as appropriate Qualifications: Must be a graduate from an accredited School of Nursing. Must be a Registered Nurse who is currently licensed to practice nursing under the provisions of Article 1 of Chapter 26 of Title 43 of the Official code of Georgia. One year of RN experience. Hospice experience preferred. Must have excellent assessment skills and problem-solving skills. CPR certified for patient care. Should be skillful in organization and in the principles of time management and have knowledge of case management processes. Must be a licensed driver with an insured automobile in good working order. The ability to communicate well, both verbally and in writing. Must have no exceptions to RN license, and be able to administer pharmaceuticals, perform medication reconciliation, and any nursing procedures or special treatments needed within the scope of nursing practice for state. All skills must be deemed competent before actual hands-on patient care, and when procedures or treatments are not usually performed. #purple Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Annapolis, MD; Bowie, MD Luminis Health Title:  Utilization Review/Case Manager-Partial Hospitalization Program Department:  Lanham Partial Hospitalization Reports To:  Director- Clinical Director Behavioral Health Lanham Cost Center/Job Code:  41000-42002-001148 FLSA Status: Exempt Position Objective: Performs and monitors integrated, concurrent utilization review and case referrals on patients, consistent with the approved Utilization Review Plans. Works with medical and professional staff to obtain appropriate clinical documentation for review and optimal patient placement. Maintains contact with Managed Care and other third party payors to assure appropriate case management. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Performs duties according to established standards for age groups adolescence through geriatric. Assesses data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age-specific needs.  Maintains monthly statistical data and reports data to Clinical Director. Identifies status of physical, social and psychological needs of the patient, family and significant others. Evaluates data obtained in the bio-psychosocial and nursing history and assesses patients and their families to determine by interview, appropriateness for admission or referral. Determines the medical necessity and appropriateness of admission, using established criteria and standards. Verifies that pre-admission assessment is performed, and pre-authorizes patients as applicable. Monitors medical records for medical necessity and appropriateness of continued stay in accordance with established and approved norms. Verifies prior authorization data and performs concurrent reviews with external review agents on a daily basis in order to provide medical necessity and intensity of service information for continued stay approvals. Consolidates, tracks and reports performance on completed utilization review forms for all clinical areas and relays information to the multi-disciplinary treatment team. Resolves matters on outliers and initiates/follows up on appeals for determination at variance with program norm. Educational/Experience Requirements: BA/BS Degree, required Two years of experience performing utilization review or utilization management, preferred. RequiredLicense/Certifications: Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens. Physical Demands - The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $81,967.12 — $122,950.68 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a Cyber Case Manager to join the Global Information Security team within Cyber Security Operations. As the Security Operations Center (SOC) continues to grow, dedicated ownership of the case lifecycle has become essential to ensuring incidents and investigations are consistently tracked and driven to closure. The Cyber Case Manager serves as the single point of accountability for that lifecycle – from intake through resolution – ensuring every case is owned, prioritized, progressing, and documented. This individual-contributor will report to the Security Operations leader. Responsibilities Own the end-to-end lifecycle of security cases including intake, ownership assignment, progress tracking, and driving cases to resolution and closure. Serve as the single point of accountability for case status across the SOC, maintaining an accurate, prioritized, real-time view of all open incidents and investigations. Exercise authority to assign, reprioritize, and escalate cases across SOC Analysts, Threat Detection Engineering, and Incident Response to keep work moving and eliminate stalled cases. Enforce case-handling SLAs and quality standards; proactively identify aging, blocked, or at-risk cases and escalate to the Security Operations Leader. Coordinate cross-functional workstreams spanning incident response, DFIR, insider-threat cases, vulnerability-remediation tracking, audit and GRC findings, and eDiscovery and legal-hold requests. Manage case documentation and evidence integrity – ensuring timelines, actions, decisions, and artifacts are captured consistently and remain audit-ready. Integrate case workflows with SIEM/SOAR so alerts, enrichment, and automated actions flow into and out of the case record without manual re-keying. Produce case metrics and leadership reporting, including MTTD, MTTR, backlog, aging, closure rates, and SLA adherence for SOC leadership and stakeholders. Build and continuously improve case-management processes, intake criteria, and runbooks to increase throughput and reduce manager overhead. Facilitate case reviews, shift and regional handoffs, and post-incident lessons-learned, ensuring action items are tracked to completion. Leverage the SOC’s SIEM and SOAR platforms, with Jira and Confluence as the system of record. Collaborate with Legal, Compliance, Human Resources, SOC Analysts, Security Engineering, Cloud Security, Incident Response, and business stakeholders to support sensitive investigations, maintain confidentiality and chain of custody, and strengthen iCapital’s overall cyber resiliency. Participate in incident-driven after-hours coordination as needed to keep high-priority cases moving. Qualifications 3–6 years of experience in cyber security operations, incident response, or security case and program management Bachelor’s degree in information security, computer science, or information technology is preferred Experience in a regulated industry; financial services or fintech is preferred Hands-on experience managing incident or case queues in a SOC or incident response environment Working knowledge of SIEM and SOAR platforms and how alerts and cases flow through them Proficiency with Jira and Confluence for workflow management, tracking, and documentation Strong understanding of the incident response lifecycle and frameworks such as NIST and MITRE ATT&CK Demonstrated ability to coordinate across teams and drive work to closure through influence and follow-through, without direct reporting authority over those teams Familiar with handling sensitive investigations, evidence handling, and chain-of-custody principles Exceptional organization, prioritization, and attention to detail while managing many concurrent cases Excellent written and verbal communication skills, with the ability to report status clearly to both technical and executive audiences Relevant certifications (i.e. GCIH, GCFE, PMP, ITIL, or Splunk and SOAR) are preferred Experience with dedicated case-management or SOAR platforms (i.e. ServiceNow SIR, TheHive, Splunk SOAR and Phantom) Exposure to insider-threat, DFIR, eDiscovery, legal-hold, or GRC and audit workflows Familiar with cloud environments, AWS is preferred and knowledge of Agile frameworks is preferred Benefits The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Ocean / Monmouth County, NJ About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Summary: Ennoble Care is hiring for a full-time Hospice Registered Nurse Case Manager to work within and around the Ocean / Monmouth County, NJ area. As a member of the interdisciplinary team, the RN Case Manager works under the general direction of the Director of Nursing, the attending physician and the interdisciplinary group in providing skilled nursing assessments, planning, and care in order to maximize the comfort and health of both patients and their loved ones/caregivers. Responsibilities: Shall be assigned patient caseload by the Patient Care Coordinator or designee Assume primary responsibility for a patient caseload that includes the assessing, planning, implementing and evaluating phases of the nursing process Initiate communication with attending physicians, Hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient and loved ones/caregivers Maintain regular communication with the attending physician concerning patient and loved ones/caregivers Seek input from other team members regarding the patient plan of care to obtain additional knowledge and support Provide accurate and timely documentation in electronic medical records. Participates in and contributes appropriate information for Interdisciplinary Group meetings Accept responsibility for coordinating physical care of the patient by teaching primary caregivers, volunteers, and employed caregivers or by providing direct care as appropriate Meet regularly with the Hospice nursing staff to review problems or unique issues from caseloads; share professional support; and exchange feedback aimed toward enhancing professional growth Attend patient care conferences and facilitate discussion of issues from caseload for full staff discussion, consultation and evaluation Supervise and document the NAC every two weeks or as assigned Inform the Patient Care Coordinator of unusual or potentially problematic patient/family issues Assume the role of associate nurse when responding to patient/loved ones/caregivers of other primary nurses during off-hour times or as requested by the Patient Care Coordinator to fill patient/family needs during the absence of other primary nurses Provide appropriate support at time of death and period of bereavement Participate in the Hospice orientation and in-service training programs for professional staff Participate in agency and community programs as required to promote professional growth and understanding of hospice care Maintain familiarity with policies of the agency and rules and regulations of State and Federal bodies which govern hospice Accept other assignments as appropriate Qualifications: Must be a graduate from an accredited School of Nursing. Must be licensed in NJ as a Registered Nurse by New Jersey State Board of Nursing in accordance with NJSA 45:11-23 et seq and NJAC 13:37. One year of RN experience. Hospice experience preferred. Must have excellent assessment skills and problem solving skills. Should be skillful in organization and in the principles of time management and have knowledge of case management processes. Must be a licensed driver with an insured automobile in good working order. The ability to communicate well, both verbally and in writing. #lime Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Brooklyn, NY HR Case Manager Brooklyn, NY • Full-Time • Great Pay About LBAPS™ LBAPS™ is America’s Most Trusted Source for ABA Services , providing Applied Behavior Analysis (ABA) services to children and families throughout New York and New Jersey. With offices in Brooklyn, Midwood, Queens, and Lakewood, our team is dedicated to making a meaningful difference in the lives of children and families every day. About the Position LBAPS is seeking a compassionate, organized, and motivated HR Case Manager to join our growing team. This position combines human resources, recruiting, employee support, and staffing coordination. You will work closely with managers, clinical teams, and administrative staff to support our growing organization and help us continue delivering exceptional services to the children and families we serve. This is an excellent opportunity for someone who enjoys helping people, conducting interviews, coordinating staffing efforts, and making a direct impact within a mission-driven organization. Responsibilities Manage HR cases and employee documentation. Maintain accurate and confidential employee records. Work closely with department managers and leadership teams to address staffing needs. Support onboarding, offboarding, and employee lifecycle processes. Assist with intake operations and coordinate communication with families and providers. Conduct interviews for administrative, clinical, and support staff positions. Recruit and source Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs). Build relationships with candidates, providers, and recruiting sources. Partner with Operations and Payroll teams to support company-wide initiatives. Qualifications Minimum of 1 year of experience in HR, employee relations, recruiting, or a similar role. Knowledge of HR best practices and compliance guidelines preferred. Experience conducting interviews and supporting recruitment efforts is a plus. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Ability to maintain confidentiality and exercise professional judgment. Proficiency with Microsoft Office and other computer applications. Strong organizational skills with the ability to manage multiple tasks and priorities. Experience in healthcare, ABA services, therapy, or social services is preferred but not required. Experience recruiting RBTs and BCBAs is a plus. Compensation Competitive compensation based on experience. Ready to Join Our Team? Please send your resume to: Resumes@LBAPS.com Please include "HR Case Manager" in the subject line.

Location: Annapolis, MD Gilchrist Job Description: Luminis Health and Gilchrist is providing hospital-based palliative services at Anne Arundel Medical Center and now Doctors Community Medical Center . The joint venture formed Luminis Health Gilchrist Lifecare Institute takes partnership to the next level with hospice, as well as at-home and facility-based geriatric services — providing an integrative continuum of care for the elderly across multiple settings. This joint venture is part of Luminis Health’s Vision 2030 strategic plan and mission to enhance the health of the people and communities they serve. We are excited about this alignment to extend care beyond the hospital walls into the communities and homes of our most vulnerable. Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others’ needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficient Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.