Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The role
We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our Talent Operations Associate in London, you will bridge the gap between ensuring our recruiters, and interviewer community are able to find the best talent, through cutting-edge Talent Operations.
We are seeking a proactive AI and automation expert to transform our hiring operations. In this role, you will leverage emerging tools to streamline scheduling, resolve logistics challenges, and build data-driven dashboards. If you thrive on solving complex problems, engaging consultatively with senior stakeholders, and redefining talent operations, we want to hear from you.
Key Responsibilities
- Data reporting: handle regional and departmental data reporting, and produce reports and dashboards for the talent acquisition team
- AI, automation & workflow optimisation: use AI tools and automation to remove manual bottlenecks, hunt for friction points in daily operations, and redesign workflows toward an admin-zero environment.
- TA Ops projects:Work on a range of strategic projects as needed for example interviewer training, implementing new tooling or designing refined TA processes.
Additional Responsibilities
- Data quality: perform regular data-quality checks to keep reporting accurate and reliable.
- Ashby / ATS ownership: own and configure Ashby within agreed standards and controls, testing new features and AI integrations to improve pipeline velocity.
- Contract configuration: configure the contracts for your region and update them as Legal and the People team make changes in Ashby, and build addendums (e.g. start date) that can live in Ashby.
- Support the recruiters in your region with Ashby and workflow optimisation: optimise interview plans, set up automations, make sure comms are correct, and unblock recruiter issues as they arise.
- Process documentation: write SOPs and policies for TA and keep the knowledge base up to date as things move forward.
Required Qualifications
You’re a curious, analytical and motivated individual either due to graduate in summer 2027 or having graduated within the last 24 months, who is excited to dive into the world of Talent Operations.
- A Bachelor’s or Master’s degree a related field, or relevant work experience in these fields.
- Curious Problem-Solving: You enjoy learning about issues, asking questions and doing research to find solutions to complex problems.
- AI & Automation Proficiency: A demonstrated passion for using AI tools, prompt engineering, or workflow automations
- Data Fluency: Demonstrated ability to work with data and build reporting dashboards to guide decisions.
- Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
- Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
This specific role will be part of our growing Candidate Management team and sit within our growing Talent Acquisition team.
You’ll play an important role as we grow this function, ensuring a high quality candidate experience. You will be at the forefront of interactions with the business, and be the main point of contact for all candidates going through our hiring process, and will also have the opportunity to identify improvements and efficiency drivers across processes. Acting as a coordinator between hiring managers, interviewers, talent acquisition partners, and the people onboarding team, you’ll be the linchpin connecting both process and experience and expanding your skill set across an array of activities.
Role Overview
- Scheduling & coordination: manage the end-to-end scheduling and coordination of all interviews for live vacancies across the globe.
- Rescheduling & problem-solving: stay agile and solution-oriented with all scheduling changes and reschedules, quickly resolving any challenges that arise.
- Interviewer flow: keep interviewer flow moving, sequencing panels, managing interviewer availability and ensuring each stage runs on time.
- Interviewer pools, training & bar raiser support: support Checkout departments by maintaining its interviewer pools and coordinating interviewer training and bar raiser training, keeping a scalable, consistent pool of qualified interviewers.
- Stakeholder communication: build and nurture relationships so hiring managers, interviewers and candidates stay informed throughout the process, acting as their first point of contact and escalating questions to the relevant subject-matter experts.
- Systems & accuracy: maintain the ATS (Ashby) and complete all scheduling within Ashby, keeping candidates in the correct stage and ensuring templates and employment contracts are up to date for all roles and locations.
- TA support: support talent acquisition partners with core tasks such as purchase orders for agency candidates and booking candidate travel, managing internal and external interview processes with confidentiality.
Shift Requirements & Schedule
In this role, you will work on a rotating schedule to coordinate interviews, partner with international hiring managers, and maintain an exceptional candidate experience worldwide. Full schedule flexibility across rotating shifts is essential, as coverage hours will vary based on regional hiring demands and operational handovers.
About You
● You have great communication and encourage all to #TalkStraight, building and nurturing positive working relationships.
● Have a #CustomerFirst mindset, constantly looking at how we can solve for our customer and create the best experience possible.
● Understand it’s a marathon, not a sprint, adopt an #AthleteMindset, look around corners while planning for the future.
● Be resourceful, look at how we maximize the tools and talent within Checkout.com http://Checkout.com, helping our business to #RunLean while achieving our goals.
● Growth mindset, constantly think about how we can be better and bring others along on the journey to be #BetterEveryDay.
● Stay informed, constantly seek out opportunity and #BeTheOwner of your own work and professional development.
● Understand we’re #OneTeam, support your colleagues, build relationships based on trust and integrity and embrace collective success and opportunities to grow.
● Have strong attention to detail and be highly organized, surround yourself with likeminded people who want to #BuildWithTheBest and encourage you to do your best work.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role Purpose
The Manager, Procurement Operations & Transformation will be the functional owner responsible for both the strategic evolution and the daily operational execution of http://checkout.comCheckout.com http://Checkout.com’s Procurement and Third-Party Risk Management (TPRM) functions.
The role is structured across four core pillars:
- Transformation: Setting the long-term vision, target operating model, and multi-year transformation initiatives, roadmaps, business cases, and cost-benefit analyses across all operating model components: Service Delivery Model, People, Process, Reporting & Data, Governance & Controls, and Automation/AI.
- Operations: Managing the day-to-day Procurement Operations team, monitoring functional health, data quality, and operational metrics, as well as eliminating bottlenecks and escalations across sourcing and corporate travel.
- Business Partnering: Acting as the primary strategic bridge between Procurement and core business functions (Technology, InfoSec, Risk, Legal, and People) to ensure cross-functional alignment and service delivery.
- Program Management & Governance: Leading programmatic execution, centralizing compliance and regulatory inputs, servicing audit requirements, and managing functional roadmaps with support teams.
The primary objective is to modernize Procurement and TPRM into high-performing service functions delivering superior customer experience, strict SLAs, advanced automation, and scalable tooling architectures.
Key Responsibilities
1. Transformation & Operating Model Strategy
- Define and execute the global strategy, target operating model, and vision across all Procurement & TPRM components: Service Delivery Model, Process, People, Reporting & Data, Governance & Controls, and Automation/AI.
- Map strategy into prioritized roadmaps supported by concrete business cases and cost-benefit analyses.
- Define the functional AI and automation strategy, sponsoring the delivery of automated capabilities in partnership with Technology to maximize throughput and operational efficiency.
- Establish and monitor core operational metrics, KPIs, and SLAs to track function health, service quality, and risk posture.
- Partner with Accounts Payable to drive end-to-end Source-to-Pay process optimization and touchless execution.
2. Operational Leadership & Escalation Management
- Lead and manage the Procurement Operations team, ensuring category management teams receive required data, analytics, and operational support.
- Own vendor master data governance to maintain maximum accuracy and integrity across downstream systems and reporting.
- Serve as the senior escalation point for operational blockers across Procurement, corporate travel, and P2P handoffs.
- Maintain functional relationships with platform providers and monitor tooling health, releases, and integrations in collaboration with Technology.
3. Tooling Ecosystem Ownership
- Zip: Act as joint business owner with Accounts Payable, functionally managing intake-to-contract workflows, vendor onboarding, and P2P handoffs.
- OneTrust: Functionally own TPRM risk assessment workflows and vendor risk oversight.
- Navan: Functionally oversee corporate travel management tools, user support, and policy administration.
- Partner with Technology on business requirement definitions (BRDs), backlog prioritization, and User Acceptance Testing (UAT).
4. Regulatory, Compliance & Audit Enablement
- Act as the functional Procurement lead for internal and external audits, SOX controls, and regulatory assessments.
- Deliver operational support for global market expansion, ensuring supply-chain and TPRM standards satisfy new market license applications and regulatory filings.
- Programmatically centralize, manage, and track regulatory, audit, and compliance inputs and remediation actions across the team.
Requirements
- Transformation & Operating Model Leadership: Proven track record designing, delivering, and scaling target operating models, large-scale procurement transformations, and process re-engineering in fast-paced enterprise environments.
- Procurement Operations & People Management: Demonstrated experience leading a Procurement Operations team, driving daily operational discipline, and resolving cross-functional bottlenecks.
- Tooling & Digital Enablement: Hands-on functional ownership, administration, or implementation experience with modern enterprise platforms: Zip, OneTrust, and Navan (or comparable modern P2P and TPRM tools).
- Automation & AI Strategy: Proven ability to identify, scope, and sponsor automation and AI initiatives, partnering closely with Technology and Engineering to deliver technical solutions.
- TPRM & Regulatory Governance: Strong background in Third-Party Risk Management frameworks, regulatory compliance requirements, and audit management.
- Program Management: Strong capability to manage complex, multi-stakeholder programmatic roadmaps and drive alignment across Finance, Legal, Risk, and Technology.
What Success Looks Like
- Operating Model Transformation: Multi-year transformation roadmap is executed efficiently, delivering measurable productivity gains and modernizing the functional architecture across Procurement and TPRM.
- Automation & AI Execution: Automation and AI use cases are successfully delivered alongside Technology, driving touchless handoffs, faster cycle times, and optimized workflows.
- Operational Excellence: Operational SLAs and KPIs are consistently achieved, vendor master data maintains high integrity, and operational bottlenecks are rapidly resolved.
- Audit & Regulatory Compliance: Zero critical audit findings across Procurement and TPRM operations, with dependable operational execution for international license applications and filings.
- High-Performing Operations Team: An engaged, well-structured Procurement Operations team that consistently provides reliable, high-quality operational support to category managers and internal stakeholders.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is actively looking for a highly skilled and proactive Senior Analyst, Third-Party Risk Management (TPRM) to join our growing global team.
In this role, you will play a key part in protecting our business by conducting thorough due diligence and risk assessments on our external suppliers. You will work closely with a team of experienced TPRM professionals, reporting to the TPRM Manager, contributing to best practices, ensuring high-quality risk assessments, and being actively involved in strategic process improvements.
If you have a knowledge in vendor risk, an understanding of information security, and a passion for continuous improvement in a fast-paced environment, we want to hear from you.
WHAT YOU WILL BE DOING
- Risk Assessments & Due Diligence: Conduct end-to-end third-party risk assessments, minimum due diligence, and control evaluations.
- Evidence Validation: Review and analyze vendor compliance documentation, including control reports, certifications, and security policies, to validate their cybersecurity and operational resilience postures.
- Gap Analysis & Remediation: Identify control gaps in vendor environments. Collaborate directly with vendors to agree on appropriate remediation actions and track them to completion.
- Workflow & SLA Management: Manage an active pipeline of vendor assessments, ensuring that reviews are completed efficiently, accurately, and within agreed-upon service level expectations.
- Stakeholder Collaboration: Act as a reliable point of contact for internal business owners and Procurement, guiding them through the TPRM process and escalating complex risks to internal Subject Matter Experts (SMEs) or senior team members when necessary.
- Process Improvement & AI Integration: Be actively involved in the wider TPRM team's strategic initiatives, supporting efforts to leverage AI and automation tools, execute system migrations, and maintain data hygiene without the expectation to lead these projects independently.
- Ad Hoc Initiatives: Participate in agile, ad hoc risk management projects as they arise, adapting quickly to business needs and delivering prompt, high-quality results.
ABOUT YOU
- Experience: 3+ years of proven experience in Third-Party Risk Management, IT Risk, IT Audit, or a closely related Information Security Governance role.
- Framework Knowledge: Knowledge of global security and risk frameworks, including ISO standards and SOC reporting, alongside a foundation in Third-Party Risk Management (TPRM) methodologies, cybersecurity principles, and data privacy regulations.
- Accountability & Time Management: Highly organized with a strong sense of ownership. You effectively manage concurrent workloads, organize your time seamlessly, and consistently deliver prompt results.
- Team Collaboration: A proactive self-starter who excels at working alongside peers. You will actively collaborate, share knowledge, and support broader team objectives.
- Communication: Excellent written and verbal communication skills. You excel at taking complex technical or compliance concepts and explaining them in plain, actionable language for business stakeholders.
- Problem Solver: Highly analytical with a track record of supporting process standardization and adapting to evolving regulatory landscapes.
- AI & Technical Skills: Experience with, or a strong aptitude for, utilizing Artificial Intelligence (AI) and automation to optimize risk assessment workflows, streamline data analysis, and scale TPRM operations.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
This is a 6 month Fixed Term Contract - we are looking for an immediate joiner only!
We are seeking a creative and ambitious Marketing Specialist to accelerate our marketing efforts in the MENA region. Central to your role will be the goal of driving revenue growth for Checkout.com http://Checkout.com through customer-centric brand, PR, events, demand-generation, and Account-Based Marketing (ABM) efforts. You will assist in the implementation of a regional integrated marketing strategy, ensuring effective cross-channel execution. Events and PR will be a significant focus, enhancing our engagement with target enterprise merchants and creating opportunities. Reporting to the MENA Marketing Lead, you’ll be part of a vibrant global team and partner closely with the Commercial team (Sales and Account Management) and wider Marketing team.
HOW YOU’LL MAKE AN IMPACT
- Regional Marketing Execution: Support the delivery of the MENA marketing roadmap, ensuring seamless continuity in driving brand awareness and high-quality lead generation across the UAE, KSA, and the wider region.
- Strategic Events & Field Marketing: Lead the planning and execution of flagship regional events (e.g., Seamless Middle East and Money 20/20 Riyadh) and hosted events, ensuring every touchpoint delivers measurable ROI.
- Regional PR & Communications: Lead our regional agency to translate marketing milestones and global research into high-impact media coverage and thought leadership that amplifies the "payment performance” narrative across MENA.
- Campaign Support: Co-create and execute region-specific marketing campaigns, placing a strong emphasis on diversified Account-Based Marketing execution (1:1, 1:few, 1:many) to effectively engage and nurture key accounts.
- Analytical Rigor: Use our tech stack (Looker, Salesforce, 6sense) to track performance against our "high bar" metrics, ensuring all activities are optimized for conversion and impact.
- Customer Advocacy: Partner with our most valued MENA merchants to showcase success stories and case studies that demonstrate how our high-performance payments move their business forward.
- Stakeholder Alignment: Act as a collaborative bridge between regional commercial goals and global brand standards, maintaining a "humble yet ambitious" approach to teamwork.
Qualifications
- Experience: 3–5 years in B2B Marketing in digital. You understand the nuances of the UAE and KSA business landscapes.
- Cross-Channel Expertise: Demonstrated use of various marketing channels, including events, social media, content, PR, email marketing and more.
- Agile & Autonomous: As this is a 12-month cover, you must be able to "hit the ground running," taking full ownership of projects with minimal ramp-up time.
- The "Expert/Humble" Mindset: You thrive in a high-performance culture where the bar is set at 120%. You are solution-oriented and ready to navigate a fast-paced, evolving market.
- Tech Savvy: Proficient in Salesforce, Pardot (or similar), and 6sense. You don’t just report data; you turn it into a strategic story.
- Problem-Solving and Autonomy: Proactive in addressing tasks and challenges with a self-directed and solution-oriented approach.
- Project Management: Skilled in managing projects, setting priorities, and supporting cross-functional teams to action.
- Data-Driven Mindset: Experience with marketing technology tools for performance tracking and ROI analysis, as well as providing actionable recommendations to drive improvements.
- Innovation Mindset: Ability to explore innovative strategies and support the execution of new ideas.
- Collaborative Team Player: Enthusiastic about contributing to a dynamic team and collaborating effectively with colleagues worldwide to achieve impactful results.
- Communication: Excellent English and Arabic skills with the ability to adapt global messaging to feel authentically local.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
THE ROLE
Almost everything Peec shows a customer passes through a model at some point. We track brands, products, sentiment, citations and sources across millions of AI answers. Those answers change whenever a provider ships a new model and differ by country, language and prompt. Turning that into numbers customers can trust and act on is the core data science problem at Peec.
Our data science team has grown fast, with AI-powered features shipping across the product. We're now growing the team further and need someone to lead it. You'll turn a group of strong individual contributors into a high-powered, fast-shipping team. You'll report directly to the CTO.
WHAT YOU'LL DO
Leading people
- Hire, onboard and grow the data science team. We're hiring several data scientists right now, and you'll shape who joins and how they ramp up.
- Build a team culture that matches our values: a high bar for quality, full ownership of outcomes, and kindness towards each other
- Lead and inspire the team through regular 1:1s, actionable feedback and clear career paths
Leading the technical work
- Set the technical direction and roadmap for data science, together with product and engineering leadership, and decide what the team works on and what it doesn't
- Own quality in production with strong operational excellence and reproducibility across the ML lifecycle
- Drive innovation by investing in scalable machine learning data infrastructure
- Stay close to the work: review designs and code, and step in hands-on when it matters
- Represent data science to leadership and customers
WHAT WE'RE LOOKING FOR
- 8+ years in data science or machine learning, including 3+ years managing data scientists or ML engineers as direct reports, ideally at a high-growth startup or an established tech company
- A track record of building great teams: hiring well, developing people, and creating the standards and rituals that make a team more than the sum of its individuals
- Experience taking ML products from research to production, and building the practices that keep them reliable: evaluation, monitoring, reproducibility
- A solid understanding of LLMs and strong instincts for measurement and statistics when outputs are noisy
- Strong technical depth to review architecture and modeling decisions, ideally in cloud-native environments (GCP a plus)
- Clear communication with executives, engineers and customers, including being honest about uncertainty
- Good judgment under ambiguity, and the ownership to deliver outcomes despite blockers
OUR STACK
A standard Python and SQL stack on GCP. We work with all the major LLM providers (OpenAI, Anthropic, Google, Perplexity) as well as open-weight models.
BONUS POINTS
- Contributions to open-source projects or ML tooling
- Public side or research projects that show technical depth
- Publications or talks at ML or AI conferences
- Founder experience or senior technical leadership at a high-growth startup
WHAT WE OFFER
- A defining leadership role with real impact and ownership at one of Europe's fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
As part of Checkout.com’s #NextGen Early Careers Program, we are looking for an ambitious Finance Analyst Apprentice to join our fast-paced EU Finance department. Reporting directly to the Regional Finance Director, you will work alongside experienced professionals, gain hands-on experience, and join a global community with technical training, mentorship, and regular networking opportunities to accelerate your growth.
Through a structured three-year program, you will balance real team deliverables with study towards your ACCA (Association of Chartered Certified Accountants) qualification, dedicating 20% of your time (around six hours per week) to your professional studies. Each placement will be supported by a dedicated Rotation Manager alongside guidance from senior Finance leadership.
You will gain broad exposure across six core finance pillars: Financial Control and Revenue & Billing in year one; Tax and Treasury in year two; and Strategic Finance and Finance Transformation in year three. Depending on business and ACCA requirements, you may also gain exposure to adjacent areas such as Product Control, Procurement, or Internal Audit.
How You’ll Make An Impact
- Support accurate, timely finance operations across your rotations, contributing to processes such as month-end close, reconciliations, journals and variance analysis.
- Help teams deliver invoicing, settlement, revenue recognition, tax compliance, cash management, budgeting and reporting activities.
- Prepare and review information carefully, including supporting audit, compliance and management reporting requirements.
- Work with colleagues across Finance to respond to queries, share information and deliver tasks to agreed deadlines.
- Look for practical ways to improve processes, documentation and the use of finance systems and data.
- Apply what you learn through ACCA study to real finance work, building technical, analytical and communication skills over time.
Eligibility Requirements
This role is offered as a government-funded Level 7 ACCA apprenticeship. Appointment is conditional on the successful candidate meeting the government’s apprenticeship funding and eligibility requirements at the start of training, as confirmed by our approved training provider. Under current England funding rules, Level 7 funding is generally available to applicants aged 16–21, with limited exceptions for eligible applicants aged 22–24 who have an EHCP or have been, or are, in care.
This role is offered as an early-careers opportunity and we are not able to offer this role on a privately funded basis. Further information about the Apprenticeship funding can be found here.
- Academic Qualifications: You will have either:
- A degree qualification
OR
- You have completed a Level 4 AAT qualification before the September start date
+ 2 A Levels (or equivalent) and 3 GCSEs including a pass in English and Maths
Visa sponsorship: We are unable to offer visa sponsorship for this role.
What We’re Looking For
- Academic Ambition: You are eager to begin your journey toward becoming a Chartered Accountant via the ACCA pathway.
- Analytical Mindset: You have a natural comfort with numbers and a high attention to detail.
- Resilience: The ability to work toward tight deadlines in a fast-paced, high-growth work environment.
- Tech Savvy: Proficiency in Excel or Google Sheets. Any prior exposure to accounting systems (like Workday) is a huge plus, but not a dealbreaker—we will train you!
- Communication: Excellent verbal and written communication skills and a "team player" attitude.
- Proficiency with Excel or Google Sheets; familiarity with finance systems such as Workday is helpful, but not essential.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Mission
We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts within our Global Crypto & iGaming portfolio.
You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference.
How You’ll Make An Impact
- Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet.
- Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success.
- Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual.
- Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy.
- Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout.
- Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools.
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs.
- Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders.
- Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
- Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it.
Qualifications
- Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry.
- Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals specific to the UK market.
- Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends.
- Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base.
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Mission:
We are seeking a visionary and results-oriented Senior Specialist, Account Management to nurture and maintain long-term relationships with our most strategic Enterprise accounts.
You will be the business advisor and main point of contact to some of our most important accounts. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced environment this is the role for you to make a difference.
How you’ll make an impact
- Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services, performance improvements, and other levers to increase our share of wallet.
- Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success.
- Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual.
- Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy.
- Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout.
- Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools.
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants’ growing needs.
- Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders.
- Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
- Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just ‘what’ we do but ‘how’ we do it.
Qualifications
- Experience: 3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry.
- Commercial Acumen: Proven track record of driving and exceeding revenue targets and managing strategic account portfolios. Experience in negotiating and pricing strategy deals.
- Payments Knowledge: Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends.
- Customer Obsession: Customer driven and able to establish a robust relationship with assigned customer base.
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently.
- Fluency in Spanish or German is advantageous
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As Manager, Events & Experiential Marketing, you’ll lead a portfolio of high-impact experiences for Checkout.com http://Checkout.com’s customers, prospects, partners and people.
This is a hands-on leadership role. You’ll own complex, high-priority programs from strategy through to delivery, measurement and reconciliation, while managing and developing early-career marketers and coaching colleagues across the business.
Working closely with the Director of Events & Experiential Marketing, you’ll translate marketing and commercial priorities into annual plans, quarterly commitments and measurable results. You’ll be accountable for the delivery, budget and quality of your work, helping to strengthen the team’s capabilities and raise the standard of our work.
This role is offered on an 18-month fixed-term basis as maternity leave cover.
How you’ll make an impact
Portfolio planning and delivery
- Turn business priorities into a focused annual plan and quarterly commitments, directly contributing to relevant team OKRs and helping to make prioritization calls across audience, scope, resources and timing
- Act as the subject matter expert for experiences such as SXSW London, the Checkout Advisory Board, Commercial Kickoff, Thrive, owned roadshows and more
- Personally lead the most complex programs from business case and experience design through execution, measurement and closeout, coordinating suppliers and internal partners
- Set clear responsibilities, milestones and review points. Anticipate risks, resolve escalations and maintain pace without compromising accuracy or the audience experience
Budget management and performance
- Manage the portfolio’s allocated budget, shape investment cases and recommend spending across programs based on expected value and evidence of returns
- Define the right program measures of success across brand, audience engagement, customer and prospect relationships, commercial contribution, content performance and operational excellence
- Use reporting and post-event reviews to decide what to improve, scale or stop
- Ground decisions in customer insight and stakeholder feedback, connecting events and their content to wider campaigns and commercial follow-through.
Lead and develop people
- Manage and develop Marketing Graduates through clear goals, coaching, feedback, meaningful ownership and structured opportunities to build their marketing capabilities
- Coach team members and project partners to think strategically, make sound decisions and connect their work to wider marketing and business outcomes
- Balance personal delivery with team execution: step into complex work when your expertise is needed, while ensuring the team retains ownership and grows through the work
Cross-functional influence and expertise
- Align senior stakeholders across Marketing, Commercial and partner functions, securing agreement on objectives, investment and delivery expectations
- Represent Events & Experiential Marketing in various forums, communicating recommendations clearly and resolving competing priorities constructively
- Set the quality bar for the portfolio and help others meet it; introduce relevant industry practices and share learning to strengthen the team’s craft
What we’re looking for
- Proven experience in a similar role (7+ years), preferably in a B2B or event agency setting
- Deep events and experiential marketing expertise, demonstrated through leadership across complex, high-priority programs with sound operational judgement
- Strong commercial understanding, with experience managing substantial budgets, assessing ROI and using data to guide decisions.
- Exceptional writing, communication, and presentation skills with excellent attention to detail.
- Effective people management and coaching, with the ability to develop early-career talent and build capability across project teams.
- Confident communication and stakeholder management, including influencing senior leaders and creating clarity when requirements are ambiguous.
- Proficiency in marketing tools, marketing automation, CRM, analytics and AI, including Salesforce, Pardot, Looker, Cvent, Google Workspace, Claude and Glean.
- Willingness and ability to travel 20%-40% of the time for event management and delivery.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Mexico City
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
The Team Lead, Merchant Operations will lead approximately seven specialists across two teams: Merchant Care and Merchant Configuration. The role is responsible for creating a supportive, accountable, and high-performing team environment while ensuring the teams deliver against agreed service levels and quality expectations for Checkout.com http://Checkout.com merchants serving the US market.
This is primarily a people leadership role. You will coach and develop team members, manage performance and capacity, support escalations, and keep your manager informed about team health and operational performance. You will partner with senior analysts and functional stakeholders for deeper technical, configuration, and process expertise rather than acting as the sole technical owner yourself.
WHAT YOU WILL DO
People leadership and team development
- Directly manage and develop specialists across Merchant Care and Merchant Configuration.
- Set clear expectations and create regular coaching, feedback, and development routines.
- Conduct performance conversations and address performance or conduct concerns promptly and fairly.
- Support onboarding, capability building, cross-training, and succession planning.
- Foster an inclusive, collaborative team culture aligned with Checkout.com http://Checkout.com values.
- Monitor engagement, morale, workload, and coverage; raise risks and coordinate solutions with your manager.
Service performance and operational visibility
- Monitor team performance against agreed SLOs, SLAs, quality expectations, and other relevant measures.
- Provide a concise weekly update covering performance, trends, risks, and the reasons for any missed targets.
- Use operational data and team feedback to identify coaching needs, capacity risks, and recurring escalation themes.
- Coordinate with senior analysts and partner teams when issues require deeper technical or process expertise.
- Help maintain consistent ways of working across Merchant Care and Merchant Configuration without becoming the day-to-day technical owner of either function.
Escalation and stakeholder leadership
- Act as a people and service escalation point for complex or sensitive merchant-support situations.
- Communicate clearly with internal stakeholders about ownership, progress, risks, and next steps.
- Partner with the manager, senior analysts, and relevant teams to resolve blockers and protect the merchant experience.
- Support readiness for team changes, product updates, and new workflows by ensuring the team understands what is changing and where to find guidance.
WHAT YOU BRING
Required
- At least four years of experience in customer support, service operations, technical support, merchant operations, banking operations, fintech, payments, SaaS, or a related environment.
- Formal people-management experience, including coaching, feedback, performance management, and development of individual contributors.
- Experience leading a team against measurable service or operational goals such as SLOs, SLAs, quality, productivity, backlog, response time, or resolution time.
- Strong written and spoken English, with the ability to communicate clearly with teams and cross-functional stakeholders.
- A practical, people-centered leadership style with sound judgment in escalations and performance conversations.
- Comfort working in a structured, metrics-oriented environment and explaining performance variance with evidence.
- Availability to work from the Mexico City office Tuesday–Thursday and to support US-market-aligned hours when required.
Preferred
- Experience leading merchant support, payments support, technical support, customer operations, or service delivery teams.
- Experience managing teams with more than one workflow or specialty.
- Experience with ticketing, CRM, workforce management, quality, or reporting tools.
- Familiarity with payments, merchant lifecycle, payment support, configuration operations, or fintech products.
- Experience working with distributed, global, or US-facing stakeholders.
- Spanish or direct configuration/SQL/API experience is helpful but not required.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE MISSION
We are looking for an ambitious, curious and resilient business builder to join our global NextGen BDR Programme.
In this role, you will learn the payments craft and work with ambitious merchants and global brands, using data, technology and AI to work smarter and create high-intent opportunities for Sales.
You will take real responsibility from the start, supported by experienced Sales leaders, coaching and a strong cohort community. This is one global programme, activated locally, with a clear platform to build a long-term commercial career.
What You’ll Do
- Master the payments craft: Build a deep understanding of Checkout.com http://Checkout.com’s products, the payments ecosystem and global payment trends so you can speak credibly with prospective merchants.
- Research strategic accounts: Conduct detailed research into organisations, industries, stakeholders and competitive landscapes to identify high-value opportunities.
- Create relevant conversations: Use thoughtful, creative and personalised outreach across phone, email, LinkedIn and other appropriate channels to open doors with the right decision-makers.
- Drive growth momentum: Build a consistent operating rhythm across prospecting, follow-up, discovery and pipeline management, generating qualified meetings and opportunities for Sales.
- Run advanced discovery: Move beyond the pitch to understand the merchant’s technical and business challenges, priorities and potential outcomes.
- Partner with Sales: Work closely with Sales representatives to progress opportunities, maintain momentum and support the commercial lifecycle through to successful financial go-live.
- Work cross-functionally: Partner with Solutions Engineering, Underwriting, Product, Marketing and other teams to align around merchant needs and accelerate the sales cycle.
- Leverage AI and sales technology: Use Salesforce, intent data, enrichment tools, analytics and approved AI tools to improve research, personalisation, territory planning and pipeline accuracy.
- Operate with rigour: Keep Salesforce accurate and up to date, apply qualification frameworks thoughtfully and use data to understand what is working and where to improve.
- Learn and contribute: Take part in cohort learning, enablement and community activities, share what you learn and contribute to a supportive, high-standard team environment.
What You Bring
- Hunger and drive: You set ambitious goals, work hard and keep going when the work becomes difficult.
- Commercial curiosity: You are interested in merchants, payments, fintech and how businesses create value. You ask sharp questions and connect product capabilities to customer outcomes.
- Learning velocity: You learn unfamiliar concepts quickly, apply feedback and improve between attempts.
- Resilience and ownership: You recover from setbacks, take responsibility for outcomes and follow through without needing to be chased.
- Analytical ability: You are comfortable with numbers, information and data. You can break down complex problems and use evidence to decide what to do next.
- Communication and presence: You listen carefully and communicate clearly in writing, conversation and presentations.
- Technical curiosity: You are interested in technology and motivated to use AI and sales tools to work smarter, not just harder.
- Coachability: You actively seek feedback and turn coaching into changed behaviour.
- Team impact: You believe in winning as a team, share information generously and collaborate respectfully across functions.
REQUIREMENTS
- The programme is designed for graduates and early-career builders. Previous BDR, sales or commercial experience is helpful, but not essential.
- You can demonstrate drive, ownership, resilience or achievement through professional, academic, entrepreneurial, sporting, community or personal experiences.
- You have a genuine interest in building a long-term commercial career and are motivated to progress beyond the BDR role over time.
- You are comfortable with a role that includes high-volume outreach, repetition, rejection and consistent follow-through.
- You are willing to learn complex products, use data and technology, and maintain high standards of CRM and operational discipline.
- You have strong written and verbal English and Mandarin is highly desirable
- You have the right to work in the location for which you are applying. Local working patterns, assessment arrangements and employment requirements will vary by market.
Want to Stand Out?
When we review your CV, ensure you show us why you're great for this role. Ensure and share something you’ve built, led or achieved, whether that’s hitting a target, launching a side project, or leading a team effort.
Frequently Asked Questions (FAQs)
- Who should apply? Recent graduates, early-career professionals (1–3 years experience), and career changers with strong commercial drive.
- When does the programme start? We have start dates in March and September 2027.
- What is the application deadline? Apply early for the best chance of being reviewed. We will close once we receive a sufficient number of applications.
- Where are the roles located? We have roles in London, New York, Barcelona, Amsterdam, Riyadh, Dubai, Japan, Singapore and Shanghai
- Do I need a second language? Fluent English is required. Specific local language proficiency may be required depending on the hiring region.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Tokyo
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE MISSION
We are looking for an ambitious, curious and resilient business builder to join our global NextGen BDR Programme.
In this role, you will learn the payments craft and work with ambitious merchants and global brands, using data, technology and AI to work smarter and create high-intent opportunities for Sales.
You will take real responsibility from the start, supported by experienced Sales leaders, coaching and a strong cohort community. This is one global programme, activated locally, with a clear platform to build a long-term commercial career.
What You’ll Do
- Master the payments craft: Build a deep understanding of Checkout.com http://Checkout.com’s products, the payments ecosystem and global payment trends so you can speak credibly with prospective merchants.
- Research strategic accounts: Conduct detailed research into organisations, industries, stakeholders and competitive landscapes to identify high-value opportunities.
- Create relevant conversations: Use thoughtful, creative and personalised outreach across phone, email, LinkedIn and other appropriate channels to open doors with the right decision-makers.
- Drive growth momentum: Build a consistent operating rhythm across prospecting, follow-up, discovery and pipeline management, generating qualified meetings and opportunities for Sales.
- Run advanced discovery: Move beyond the pitch to understand the merchant’s technical and business challenges, priorities and potential outcomes.
- Partner with Sales: Work closely with Sales representatives to progress opportunities, maintain momentum and support the commercial lifecycle through to successful financial go-live.
- Work cross-functionally: Partner with Solutions Engineering, Underwriting, Product, Marketing and other teams to align around merchant needs and accelerate the sales cycle.
- Leverage AI and sales technology: Use Salesforce, intent data, enrichment tools, analytics and approved AI tools to improve research, personalisation, territory planning and pipeline accuracy.
- Operate with rigour: Keep Salesforce accurate and up to date, apply qualification frameworks thoughtfully and use data to understand what is working and where to improve.
- Learn and contribute: Take part in cohort learning, enablement and community activities, share what you learn and contribute to a supportive, high-standard team environment.
What You Bring
- Hunger and drive: You set ambitious goals, work hard and keep going when the work becomes difficult.
- Commercial curiosity: You are interested in merchants, payments, fintech and how businesses create value. You ask sharp questions and connect product capabilities to customer outcomes.
- Learning velocity: You learn unfamiliar concepts quickly, apply feedback and improve between attempts.
- Resilience and ownership: You recover from setbacks, take responsibility for outcomes and follow through without needing to be chased.
- Analytical ability: You are comfortable with numbers, information and data. You can break down complex problems and use evidence to decide what to do next.
- Communication and presence: You listen carefully and communicate clearly in writing, conversation and presentations.
- Technical curiosity: You are interested in technology and motivated to use AI and sales tools to work smarter, not just harder.
- Coachability: You actively seek feedback and turn coaching into changed behaviour.
- Team impact: You believe in winning as a team, share information generously and collaborate respectfully across functions.
REQUIREMENTS
- The programme is designed for graduates and early-career builders. Previous BDR, sales or commercial experience is helpful, but not essential.
- You can demonstrate drive, ownership, resilience or achievement through professional, academic, entrepreneurial, sporting, community or personal experiences.
- You have a genuine interest in building a long-term commercial career and are motivated to progress beyond the BDR role over time.
- You are comfortable with a role that includes high-volume outreach, repetition, rejection and consistent follow-through.
- You are willing to learn complex products, use data and technology, and maintain high standards of CRM and operational discipline.
- You have strong written and verbal English. Native Japanese is essential.
- You have the right to work in the location for which you are applying. Local working patterns, assessment arrangements and employment requirements will vary by market.
Want to Stand Out?
When we review your CV, ensure you show us why you're great for this role. Ensure and share something you’ve built, led or achieved, whether that’s hitting a target, launching a side project, or leading a team effort.
Frequently Asked Questions (FAQs)
- Who should apply? Recent graduates, early-career professionals (1–3 years experience), and career changers with strong commercial drive.
- When does the programme start? We have start dates in March and September 2027.
- What is the application deadline? Apply early for the best chance of being reviewed. We will close once we receive a sufficient number of applications.
- Where are the roles located? We have roles in London, New York, Barcelona, Amsterdam, Riyadh, Dubai, Japan, Singapore and Shanghai
- Do I need a second language? Fluent English is required. Specific local language proficiency may be required depending on the hiring region.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a Sales Development Representative to help build Peec AI's outbound engine from the ground up. In this role, you'll be responsible for identifying and engaging high-potential prospects, generating qualified pipeline, and partnering closely with Sales and Marketing to sharpen our go-to-market approach. This role means real ownership, room to shape how we do outbound, and a clear path to grow into a closing role as we scale. If you're the kind of person who gets a rush from picking up the phone, loves the puzzle of finding the right person to call, and wants to sell a product that's genuinely at the frontier of where search is heading, this is the role for you.
WHAT YOU'LL DO
- Drive outbound prospecting by identifying and engaging decision-makers across SEO, marketing, and growth functions at companies that would benefit from Peec AI
- Execute personalized, high-quality outreach with cold calling at the core and email and LinkedIn in support, to generate qualified meetings and build pipeline for the Account Executive team
- Leverage AI-powered tools to research prospects, personalize messaging at scale, and continuously sharpen your outbound approach
- Collaborate closely with Sales and Marketing to refine targeting, messaging, and positioning based on what's resonating in the market
- Contribute to the development of outbound playbooks and prospecting approaches as the SDR function scales
WHAT WE'RE LOOKING FOR
- Hungry, driven, and relentlessly motivated, with a habit of setting ambitious targets and not stopping until you hit them
- A natural on the phone who genuinely enjoys cold calling and sees every dial as an opportunity, not a chore
- Passionate about technology and the role AI is playing in reshaping how businesses operate and grow, ideally someone who already uses AI tools as part of their day-to-day workflow
- Highly coachable and open to feedback, treating every conversation as a data point
- Excited about the opportunity to learn the full sales cycle and grow toward an Account Executive role over time
BONUS POINTS
- Experience with outbound sales tools such as Clay, Lemlist, Apollo, or similar
- Familiarity with the SEO, content marketing, or digital analytics space
- Prior experience in a B2B SaaS environment, even in a junior or internship capacity
- A track record of hitting or exceeding activity and meeting targets in a previous SDR or similar role
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
- Regular team events and off-sites
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Paid Meal and Uber home when working late
- The most beautiful office space and work environment in Berlin
Location: Ebene
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution..
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
Shift Requirements & Schedule
As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock.
About You:
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Tallinn
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Senior Engineer in Payments Engineering Operations, you will take on a strategic role focused on scaling efficiency across our development lifecycle. Working at the intersection of multiple engineering groups, this role offers a broad perspective on our entire payments ecosystem. It requires a professional who can see the "big picture," ensuring that tactical automation aligns with long-term architectural health.
How you’ll make an impact:
- Identify & Transform: Collaborate with multiple engineering groups to identify manual, repetitive tasks, and lead the transition of these responsibilities into robust, automated solutions.
- Scale Efficiency: Ensure success by scaling efficiency across the development lifecycle, aligning your tactical fixes with broad architectural strategy.
- Mentorship & Coaching: Serve as a mentor and catalyst, guiding team members in spotting optimization opportunities and coaching them through high-quality implementation.
- System Design: Design flexible and scalable systems that work well within a larger network of microservices.
- Operational Excellence: Build, own and operate your systems to the highest levels of resilience and service.
What We're Looking For:
- Educational Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Software Engineering Principles: Strong understanding of software development principles in either a backend or full stack environment.
- Communication: Great communication skills and ability to interact effectively with a wide range of stakeholders.
- Problem Solving: Excellent problem-solving skills and the ability to work independently as well as part of a team.
- AI Curiosity: Someone who is AI proficient or AI curious, who will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity.
Nice To Haves:
Domain Knowledge: Payments or financial knowledge is a plus, but not a necessity
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
Qualifications
- 2+ years’ experience in a B2B Account Management, Relationship Management, Customer Success role or relevant roles (bonus if in the FinTech, Payments industry and/or payment team from a merchant side)
- A strategic problem solver with excellent project management skills
- Self-motivated learner and excellent organizational skills
- Strong commercial sense and able to establish robust relationship with internal and external stakeholders at all levels
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Passionate about learning new things and working on wide portfolio of accounts
- Good negotiation, communication and presentation skills
- Fluent in English and Mandarin Cantonese
- Dismiss services promo card
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Checkout.com http://Checkout.com holds licences in many countries, and the way we work with our supervisors matters more every year. We are creating a new Regulatory Affairs function to lead that work, and we are looking for the person to build it.
As Head of Regulatory Affairs, you will manage our supervisory relationships day to day and run the formal work that comes with them: information requests, thematic reviews, inspections and examinations. You will also shape how the new function works and where it grows, working closely with the Director of External Affairs.You http://Affairs.You will bring together the right people across Legal, Compliance, Risk, Finance, Product and Tech, and make sure everything we send is accurate, consistent and on time.
You will start hands-on, building the foundations yourself, leveraging advanced AI tools, then build a team of regulatory affairs specialists across our major markets over time.
WHAT YOU'LL DO
BUILD THE FUNCTION
- Shape our approach to supervisory engagement across our regulated entities.
- Design how Regulatory Affairs works day to day, including how it works with Compliance, Legal, Risk and the business.
- Help plan where the team grows, including which countries need local specialists and in what order.
- Build a clear view of supervisory risk across the group and use it to set priorities.
- Advise executives on what our supervisors expect and how upcoming supervisory activity will affect the business.
MANAGE OUR SUPERVISORY RELATIONSHIPS
- Run the regular cycle of supervisory meetings: preparation, briefing senior colleagues, attending and following up.
- Keep a clear record of what we have told each regulator and what we have committed to.
- Own the protocol for how we engage with supervisors, so colleagues know who speaks to whom and when.
- Spot emerging issues early and raise them with senior leadership.
RUN REGULATORY REQUESTS
- Own regulator information requests and thematic reviews from receipt to submission: scope, owners, deadlines, evidence, version control and quality checks.
- Act as a single front door for the business, so teams get one clear request instead of several.
- Challenge draft responses for gaps and inconsistencies before they go out.
LEAD INSPECTIONS AND EXAMINATIONS
- Run inspections, examinations and skilled-person reviews as programmes, from the opening notice to the closing meeting.
- Set the plan and the narrative, coordinate evidence, and prepare and rehearse subject-matter experts and senior leaders.
- Run a lessons-learned review after each engagement and improve the process for next time.
BUILD THE TEAM AND THE INFRASTRUCTURE
- Hire, develop and lead a team of regulatory affairs specialists across our major markets.
- Build the playbooks, templates, trackers and governance the function will run on.
- Build a library of past submissions so we can reuse good work.
- Set up regular reporting to senior leadership and entity boards on open requests, inspections and commitments.
WHAT WE ARE LOOKING FOR
- A builder. You have set up a function, team or process from scratch, and you enjoy turning an open brief into something that works.
- Significant experience as a regulatory affairs manager / lead at a regulated payments, e-money or fintech firm.
- Hands-on experience running regulatory information requests and inspections end to end, ideally across more than one country.
- Time in a supervisory team at a major financial regulator, such as the FCA, ACPR, MAS or CBUAE, is a strong advantage.
- Strategic judgement. You can set a clear direction, explain it to executives and turn it into a plan.
- Excellent project management. You can run several deadlines with many contributors at once and keep every one of them on track.
- A track record of keeping calm under pressure.
- Sound judgement on when to bring in Legal or Compliance.
- Credibility with regulators and the trust of senior executives.
- Impeccable written communication.
- People management experience, or clear readiness to build and lead a team
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
ОфисEbene; Systems & accuracy: maintain the ATS (Ashby) and complete all scheduling within Ashby, keeping candidates in the correct stage and ensuring templates and employment contracts are up to date for all roles and locations
ГибридLondon
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