Location: Porto
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $8 billion+ in revenue generated since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Fraud Specialist to support our mission.
This role is based in Porto, Portugal and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Fraud Operations Team works with complex customer questions requiring review and problem-solving. This team is involved in deep investigations into fraud-related trends, payment processing, and overall fraud analysis. The team is split between the US and Porto-based teams.
About the Role
- Research and respond to customer contacts regarding issues related to suspicious activities
- Review suspicious accounts using internal and external fraud tools, and take action in accordance with Patreon's policies.
- Independently determine and recommend an appropriate course of action following fraud detection
- Work cross-functionally with our Content Moderation and Product Support teams regarding account suspensions, closures, and other fraud matters.
- Help identify process improvements and contribute to key projects and initiatives.
About You
- 1+ years of professional experience, including 1+ years of customer-facing contact experience
- Fluent in English
- Self-starter who is very comfortable dealing with ambiguity
- Knowledge of, and experience utilizing fraud investigative techniques and practices
- Ability to analyze, summarize, and communicate findings and issues drawn from facts
- Demonstrated ability to forge strong working relationships within and across multiple disciplines
- Highly collaborative, team-oriented, shared-success mindset
- Excellent oral and written communication skills
- Comfortable with performing repetitive tasks
- Basic Zendesk knowledge is a plus
- Basic payment processing experience is a plus
- Basic Excel knowledge is a plus
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Porto; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
TeamViewer Frontline is a platform for building and deploying applications for frontline workers. It supports device-guided workflows, including processes that guide an operator through tasks such as picking and connect those workflows to live data from customer backends.
Responsibilities
As a Software Engineer Lead (all genders) at TeamViewer, you will work at the intersection of customers, delivery teams, and product engineering. You will lead the technical delivery of customer-facing projects, translating customer priorities into solutions with the TeamViewer Frontline platform. Alongside project delivery, you will coach engineers, guide architecture and technical decisions, and strengthen the team's engineering practices.
Coach and mentor engineers through regular one-to-ones, code reviews, design discussions, and career development.
Improve the team's development practices, tooling, and workflows.
Work closely with customers and internal delivery teams to understand priorities, clarify requirements, and shape practical technical solutions.
Lead technical estimation, solution design, and implementation for customer-facing projects.
Coordinate with partner teams to keep customer projects moving and take ownership of outcomes, including technical quality, timely delivery, and customer satisfaction.
Escalate and resolve customer-facing issues through troubleshooting and root-cause analysis.
Lead system design and architecture, including design reviews, technical decisions, and long-term planning.
Build a strong understanding of TeamViewer Frontline capabilities and customer workflows, and share relevant feedback with internal teams.
Provide occasional, as-needed on-call coverage for L3 support; there is no fixed rotation.
Travel occasionally, approximately two to three times per year and for up to one week per trip.
Requirements
Hands-on experience with Java, Spring, React, SQL, Git, and JSON.
Professional proficiency in English and German, both written and spoken.
Ideally, eight or more years of software engineering experience.
Experience in logistics, warehousing, or supply chain is an advantage.
Experience with a cloud platform such as AWS, Azure, or GCP is an advantage.
Experience with AI-assisted development tools and techniques is an advantage.
A strong interest in coaching and mentoring, ideally with experience in a similar role.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a
Customer Support Specialist
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs.
Prepare tailored offers and support customers throughout their journey with TeamViewer.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
Swedish and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Brussels; Rome; Barcelona; Zug; Porto; Cape Town; Istanbul; Eindhoven; Geneva; Milan; Amsterdam; Manama; Madrid; London; Dubai; Berlin; Antwerp; Copenhagen; Vienna; Prague; Athens; Budapest; Paris; Frankfurt; Dublin; Warsaw; Sofia; Luxembourg; Remote; Zurich; Abu Dhabi; Lisbon; Tallinn; London OR Brussels; Seychelles; Rotterdam; Krakow; Johannesburg; Zagreb
SENIOR DATA ENGINEER
ABOUT KEYROCK
Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.
Today, we partner with over 250 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from self-taught DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, and Singapore, and host regular online and offline hangouts to keep the crew tight.
We are trading on more than 80 trading venues, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.
But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.
At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.
ABOUT THE TEAM AND WHY THE ROLE EXISTS
The Central Data Team (CDT) is only a few months old, but data has been Keyrock's lifeblood since day one. We're now building the Keyrock Data Platform to give Keyrockers, and the AI agents working alongside them, the data and context they need to act fast and autonomously within agreed boundaries and aligned with our shared goals. Doing that means taking data from across the company and making sense of it in real time for all the functions that depend on it: trading desks, wealth and asset management, product, risk, finance, compliance, and research to name a few.
You'd be one of the early hires in CDT and we expect you to contribute to most of the bigger decisions and build work. The standards we settle on and the way the team ends up working are still open.
WHAT YOU’LL DO
- Build streaming and batch pipelines that ingest, normalise, and distribute market, trading, and portfolio data, resilient to feed and exchange failures.
- Build the self-serve tooling (SDKs, patterns, templates, AI agents) so other teams publish, consume, and build on data products without waiting on us.
- Own data contracts and schema evolution. Keep schema changes from turning into multi-team coordination events.
- Design the lakehouse and time-series layer around consumer query patterns.
- Build and evolve the Data Governance and Data Quality Framework: stale-feed detection, schema validation, range checks, idempotent writes, lineage, ownership, self-healing.
- Build the derived analytics the business runs on: cross-exchange spreads, VWAP at depth, order book microstructure for the desks; portfolio views, exposure, performance for wealth and asset management.
- Make observability, cost, and performance first-class from day one.
- Treat infrastructure as code (Docker, Terraform, CI/CD) alongside our Central Infrastructure Team.
- Work in the open: write things down, partner closely with Architecture, Infrastructure, Platform, and the rest of the teams.
WHAT WE’RE LOOKING FOR
Tools matter less to us than how you think about problems. That said, here's the shape of the person we have in mind.
Engineering Craft
- 8+ years of building production data systems that other people rely on.
- Strong proficiency in Python and SQL: not just being able to write a query, but being able to reason about what the engine is doing with it.
- Code that's easy for someone else to read, test, and delete later.
- Strong understanding of data modelling for both streaming and analytical workloads.
- Efficiency, quality, idempotency, and observability are taken seriously by default.
Systems Design
- You've designed and operated streaming systems on Kafka, Redpanda, MSK, or Kinesis, and you have opinions about partitioning, consumer groups, offsets, and schema registries.
- You've used a time-series store in production (ClickHouse ideally; TimescaleDB, QuestDB, or similar are fine too) and can talk about table design as a function of query patterns.
- You've worked with a lakehouse architecture and reason about table layout, partitioning, and compaction as design choices that shape query performance and storage cost.
- You build for self-healing and idempotency. Reprocessing is safe, retries don't double-write, and the system recovers without a human in the loop.
Operational Readiness
- Docker, Terraform, and CI/CD are how you work, not a separate "DevOps" thing.
- You think about cost and performance early.
- You instrument as you build: logs, metrics, and traces are part of the system from day one.
- You design for data quality and governance up front covering contracts, validation, lineage, and ownership
How You Think and Work
- You reason from first principles when a problem is new, stay pragmatic when it isn't, and update your view when you learn more.
- You treat the trading desks, wealth and asset management, product, risk, finance, compliance, and research as customers of what you build, and communicate with them that way.
- You optimise for outcomes over output. A smaller, simpler thing that ships and works beats a bigger thing that doesn't.
- You take ownership end-to-end: design, ship, operate, improve.
- You say what you think including when it's an unpopular take. You change your mind when the argument is better.
- You make the people around you better. Reviews are real, juniors grow from working with you, and peers want to work with you again.
- You're curious about how markets work. Data engineering on its own won't keep you interested here.
- You're honest about what you know and what you don't, and quick to close the gap.
- You understand financial market data: order books, trades, reference data, portfolios, exposures. Crypto, TradFi, or both are a strong plus.
NICE TO HAVE
- Lakehouse experience with Apache Iceberg or Delta Lake.
- Familiarity with DataHub or similar metadata/lineage platforms.
- Rust. Some of our performance-critical services are written in it. Interest is welcome; fluency isn't required.
WHAT YOU’LL GET
- A from-scratch mandate. You'll be among the first hires in CDT, and the platform, the standards, and the team culture are yours to shape with us.
- Strong partners. Close working relationships with Architecture, Infrastructure, Platform, and the desks themselves. You won't be building data in a vacuum.
- Autonomy on how you work. Flexible hours, remote-first, business-hours on-call shared across the team.
- A competitive salary package, with various benefits.
- A team that likes each other. Regular online get-togethers and a yearly onsite where everyone's in the same room.
OUR RECRUITMENT PROCESS
We’re after those with the right skills and a conscious choice to join our field. The perfect fit? Someone who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes. As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock
Location: Lisbon, Portugal; Porto, Portugal; Braga, Portugal
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Portugal
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you a salesperson at heart? Then join our sales team as a
Sales Representative
for the UK market and be responsible for establishing successful new business relationships resulting in the company's growth!
Establish and expand business relationships with TeamViewer customers via telephone, e-mail and chat
Identify cross and up-sell potentials and distribute the entire TeamViewer product platform
Negotiate sales contracts and close deals while maintaining accurate records of sales activities and customer interactions to ensure that your monthly goals are met
Collaborate with other departments, such as Customer Support and Retention, to ensure a high level of service satisfaction
Stay on top of industry trends, competitors and market conditions
Requirements
Native
level of
English
is mandatory, further languages are a plus
Experience in a competitive sales environment and a track record of meeting or exceeding targets
Ideally experience in the IT environment with SaaS knowledge
Strong communication skills, positive attitude, willingness to learn and enjoy working in an international team
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
What you will do
You will lead TeamViewer's Enterprise Account Specialist desk for EMEA from Porto, managing a team of seven specialists responsible for the renewal and growth of enterprise customer accounts below the agreed annual recurring revenue threshold. The team will provide proactive coverage for a high-volume customer book, reduce churn, identify expansion opportunities and create qualified handoffs to Account Managers and Account Executives.
You will develop and ramp the team, own retention and expansion performance, forecast weekly, and establish clear operating rules between the specialist desk and the wider Account Management and Account Executive organization. This role combines people leadership, commercial ownership, operational discipline and customer focus.
• Develop, ramp and lead a team of seven Enterprise Account Specialists based in Porto, with clear onboarding, coaching and performance expectations.
• Own gross and net revenue retention, renewal performance and expansion attainment across the team's assigned customer book.
• Run a disciplined weekly renewal and forecasting cadence, ensuring every renewal has an owner, a plan and a documented next step.
• Use Salesforce reporting and scorecards to review renewal coverage, forecast accuracy, customer activity, expansion pipeline and rep-level performance.
• Coach through regular 1:1s, call reviews and structured development plans, creating a visible path for team members to progress into Account Manager and Account Executive roles.
• Define and maintain the operating agreement between the specialist desk, Account Managers and Account Executives, including clear ownership and handoff rules.
• Partner closely with Sales Operations, Support, Customer Success and sales leadership on territory alignment, account assignment, customer issues and commercial execution.
• Build a high-velocity operating rhythm that increases proactive customer contact, supports adoption, surfaces expansion opportunities and protects renewals.
• Document and continuously improve the team's playbook, including ramp, cadence, handoffs, forecasting and scorecard expectations.
What Success Looks Like
• First 30 days: complete onboarding and enablement, align territories and customer books, establish the operating cadence and agree clear ownership rules with key stakeholders.
• The team consistently forecasts renewals and expansion with accurate Salesforce data, clear next steps and strong cadence adherence.
• Customer coverage becomes proactive, with increasing customer engagement, qualified expansion opportunities and clean handoffs to Account Managers and Account Executives.
• The team is effectively coached and ramped, with transparent performance expectations and documented development plans.
• Retention, renewal and expansion performance are measured and reported through a consistent weekly scorecard.
Qualifications
• 4+ years in customer-facing SaaS or technology roles such as account management, renewals, customer success or inside sales.
• Previous people leadership experience, ideally including at least 1-2 years leading a team or serving as a formal team lead.
• Experience ramping, coaching and performance-managing early-career sellers, account managers or renewal professionals.
• Track record of owning and reporting a retention, renewal or revenue number with weekly forecasting discipline.
• Strong Salesforce or comparable CRM capability, including forecasting, pipeline hygiene, reporting and scorecard management.
• Experience in a high-volume commercial, renewals, inside-sales, reseller or managed-services environment is advantageous.
• Builder mindset: comfortable establishing a new operating rhythm, documenting processes and improving them through data and feedback.
• Strong cross-functional leadership and the confidence to establish clear operating agreements with peers and stakeholders.
• Fluent English is required. French, Spanish or Italian language capability would be advantageous.
• Located in, or willing to relocate to, Porto, Portugal, and comfortable working in a hybrid environment.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Assist our interested parties and customers.
Sell software licenses to prospects over the phone or by e-mail.
Create and manage offers.
Be responsible for the assistance of our customers in the Middle Eastern and African market and be available to answer any questions about our software through our Email or phone.
Work in close cooperation with different departments.
Assist the team in some back office tasks.
Requirements
Enrolled Student (all genders) in the field of business administration or any related subject.
Fluent in
French and English
;
Italian or German
are desirable.
Communicative and enjoying interacting with people.
Advanced Windows® skills or the desire to learn.
What we offer
The contract location will be
Porto, Portugal
Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
Fixed Contract with trust based working hours
Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7
We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Backend Software Engineer to join the teams building and running the backend services that power TeamViewer products. You will design, build and operate services that must be secure, reliable and scalable, working in an agile team alongside product, frontend and platform engineers.
Design, develop and maintain backend services and APIs using Java/Kotlin with Spring Boot or Node.js/TypeScript.
Build scalable, resilient services following clean architecture, domain-driven and event-driven principles.
Design data models and work with both SQL and NoSQL databases.
Implement asynchronous communication between services using messaging systems such as Kafka, NATS or RabbitMQ.
Containerize and deploy services with Docker and Kubernetes and contribute to CI/CD pipelines.
Write automated tests (unit, integration, contract) and take part in code reviews.
Use AI coding assistants effectively in your daily work, while keeping ownership of quality, security and maintainability.
Monitor and improve services in production, with a focus on performance, security and observability.
Collaborate with your team and other teams on technical decisions, shared standards and knowledge sharing.
Requirements
A degree in Computer Science, Software Engineering or a related field, or equivalent experience.
3+ years of professional experience in backend software development.
Solid experience with Java and/or Kotlin and Spring Boot, or with Node.js and TypeScript.
Good understanding of RESTful API design and distributed systems concepts.
Experience with relational (e.g. PostgreSQL) and NoSQL databases.
Familiarity with messaging systems such as Kafka, NATS or RabbitMQ.
Hands-on experience with Docker; Kubernetes experience is a plus.
Strong testing mindset and familiarity with CI/CD practices.
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor), including critically reviewing and testing AI-generated code.
Experience working in agile teams.
Fluent in English (spoken and written).
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Full Stack Software Engineer to join the teams building the backend services that power TeamViewer products and the web applications on top of them. You will work across the stack, from APIs and data to user interfaces, in an agile team alongside product, UX and platform engineers.
Develop and maintain backend services and APIs using Java/Kotlin with Spring Boot or Node.js/TypeScript.
Build web applications and features using React and TypeScript, using our design system and shared components.
Design data models and work with both SQL and NoSQL databases.
Integrate services through REST APIs and messaging systems such as Kafka, NATS or RabbitMQ.
Containerise and deploy applications with Docker and Kubernetes, and contribute to CI/CD pipelines.
Write automated tests across the stack and take part in code reviews.
Use AI coding assistants effectively in your daily work, while keeping ownership of quality, security and maintainability.
Monitor and improve features in production, with a focus on quality, performance and security.
Collaborate with your team and other teams on technical decisions and knowledge sharing.
Requirements
A degree in Computer Science, Software Engineering or a related field, or equivalent experience.
3+ years of professional experience in fullstack development.
Solid backend experience with Java and/or Kotlin and Spring Boot, or with Node.js and TypeScript.
Solid experience with React and TypeScript.
Good understanding of RESTful API design and web application architecture.
Experience with relational (e.g. PostgreSQL) and NoSQL databases.
Familiarity with messaging systems such as Kafka, NATS or RabbitMQ is a plus.
Hands-on experience with Docker; Kubernetes experience is a plus.
Strong testing mindset and familiarity with CI/CD practices.
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor), including critically reviewing and testing AI-generated code.
Experience working in agile teams.
Fluent in English (spoken and written).
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Senior Frontend Software Engineer to build the web experiences on top of the backend services that power TeamViewer products. You will shape our frontend architecture, drive quality and consistency across web applications, and act as a technical reference for other engineers in an agile, modern environment.
Design, build and maintain complex, large-scale web applications using React and TypeScript.
Own and evolve the frontend architecture, including micro-frontend patterns (e.g. Module Federation, Piral), monorepo setup and shared component libraries.
Define state management and data-fetching strategies, separating server state, client state and UI state in a clear, scalable way.
Contribute to and help govern our design system together with UX/UI designers, ensuring consistency, accessibility and reusability.
Integrate frontends with backend services and APIs, working with backend engineers on API contracts, authentication flows and data models.
Drive web performance: rendering optimization, code splitting, bundle size and Core Web Vitals.
Ensure high standards for security, accessibility, internationalization and browser compatibility.
Define and drive frontend testing practices (unit, integration, visual regression, end-to-end).
Contribute to build tooling, CI/CD pipelines and containerized deployments with Docker and Kubernetes.
Drive adoption of AI-assisted development in the frontend: set good practices, share workflows and keep quality high.
Mentor other engineers, lead code reviews and drive technical decisions within and across teams.
Requirements
A degree in Computer Science, Software Engineering or a related field, or equivalent experience.
6+ years of professional experience in frontend development, with a track record of leading technical topics.
Expert knowledge of React (hooks, context, concurrent rendering, Suspense), TypeScript and modern JavaScript.
Deep experience with well-known state management and data-fetching libraries, such as Redux Toolkit (incl. RTK Query), Zustand, MobX, TanStack Query or XState, and the judgement to choose the right tool for each case.
Proven experience building and maintaining design systems or component libraries (e.g. Storybook, design tokens, theming).
Experience with micro-frontend architectures and scalable frontend codebases, including monorepo tooling (e.g. Nx, Turborepo).
Strong knowledge of modern build tooling (e.g. Vite, Webpack) and bundling optimisation.
Solid understanding of web performance profiling and optimization (memoisation, virtualization, lazy loading, Core Web Vitals).
Experience with API integration via REST and/or GraphQL, real-time communication (WebSockets) and authentication standards such as OAuth 2.0 / OpenID Connect.
Strong knowledge of web accessibility (WCAG) and web security best practices (XSS, CSRF, CSP).
Experience with frontend testing tools such as Jest or Vitest, React Testing Library, and Playwright or Cypress.
Experience with frontend observability and error tracking (e.g. Sentry, OpenTelemetry) is a plus.
Experience with SSR frameworks (e.g. Next.js) or Node.js is a plus.
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor) and a clear view on how to use them responsibly in a team.
Experience mentoring engineers and working in agile teams.
Fluent in English (spoken and written).
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
TeamViewer Frontline builds software that helps deskless workers work faster and with fewer errors across smart glasses, mobile devices and the web. Our solutions combine guided workflows, remote assistance and augmented reality for industries such as manufacturing, inspection and logistics.
As a Senior Product Designer for Frontline with focus on Logistics, you’ll own the end-to-end experience of our warehouse picking solution, from hands-free tools used by pickers to the web applications supervisors use to plan, monitor and improve operations. You’ll turn the realities of warehouse work, from pick rates and error costs to gloves, noise and poor connectivity, into simple, efficient experiences across devices while helping shape a coherent Frontline product.
Own the end-to-end experience of one or more Frontline product areas, from problem framing to shipped solution and measured outcome
Lead discovery with customers and end users: site visits, interviews, contextual inquiry and usability testing in real industrial environments
Frame ambiguous problems into clear jobs-to-be-done, journeys and opportunity areas, and use them to shape the roadmap with Product Management
Design across platforms and modalities: web, mobile, smart glasses and AR, adapting interactions to each device's constraints
Prototype at the right fidelity, from sketches to interactive and on-device prototypes, to test ideas early and de-risk decisions
Drive cross-product consistency, so authoring, execution and remote assistance feel like one platform
Partner with engineering and product as an equal from discovery to delivery; give clear specs, review builds and protect quality
Define success metrics with product analytics and use data alongside research to guide iteration
Mentor other designers, lead critiques and contribute to the design system and Frontline UX principles
Present and defend design direction to leadership and stakeholders, backed by evidence
Requirements
6+ years of experience as a product, UX or interaction designer, with a substantial part of it on complex B2B, enterprise or SaaS products
A portfolio with end-to-end case studies that show your reasoning: research, problem framing, trade-offs, iteration and measurable outcomes
A track record of leading design for a product area on your own, including setting direction in ambiguous situations
Deep interaction design, information architecture and systems thinking for task-focused, data-heavy applications
Strong user research skills, and comfort running research directly with customers and end users
Experience designing across multiple platforms and device types
Expert use of Figma, including components, variables, auto layout and prototyping
Strong communication and facilitation skills; you can align engineers, product managers and leadership around a direction
Experience mentoring designers or leading critique
Fluency in English is required
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Lisbon, Portugal; Porto, Portugal
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking an experienced Team Lead – Technical Project Management, EMEA to lead a team of Technical Project Managers delivering enterprise software and integration projects across the EMEA and APAC regions.
Responsibilities
This role is focused on people leadership, customer management, portfolio oversight, resource planning, and delivery governance. The Team Lead will coach and develop TPMs, maintain visibility into project health and risks, support challenging customer engagements, and ensure consistent delivery practices across the region.
The successful candidate will serve as the primary EMEA and APAC counterpart to global delivery leadership, providing clear visibility into project status, customer concerns, resource needs, and issues requiring escalation.
This position is based in Porto, Portugal. Below are the responsibilities for the role:
Lead, coach, and develop Technical Project Managers, including performance management, career development, and regular feedback.
Maintain oversight of EMEA customer projects, including project health, milestones, risks, dependencies, and customer concerns.
Serve as a leadership escalation point for complex delivery and customer issues.
Join customer engagements when necessary to support TPMs and drive issues toward resolution.
Coach TPMs through challenging projects and customer situations while developing greater independence and leadership capability within the team.
Manage TPM project assignments, workload, capacity, and resource priorities across the region.
Provide regular portfolio updates to global delivery leadership and proactively escalate significant risks or resource constraints.
Ensure consistent project governance, status reporting, risk management, escalation, and stakeholder communication.
Coordinate with Product, Engineering, Support, Sales, and other internal teams to resolve cross-functional delivery challenges.
Identify recurring delivery challenges and improve project management processes, tools, and best practices.
Build a collaborative, accountable, and customer-focused team culture.
Requirements
Proven experience directly managing, coaching, and developing Project Managers, Technical Project Managers, or similar delivery professionals.
Strong experience managing enterprise customers, customer expectations, difficult conversations, and escalations.
Experience overseeing multiple concurrent enterprise software projects and maintaining portfolio-level visibility into project health and risk.
Strong resource management, prioritization, organizational, and problem-solving skills.
Experience delivering enterprise software or technology projects.
Excellent communication, interpersonal, coaching, and leadership skills.
Fluent professional English and German are required.
Ability to work effectively with distributed teams and customers across the EMEA region.
Enterprise integration knowledge, strong working knowledge of REST APIs, system integrations, authentication, and data exchange.
Based in or able to work from Porto, Portugal.
The following are some nice to have requirements:
Previous experience as a Technical Project Manager, Technical Program Manager, Solutions Architect, Engineer, or similar technical role.
Familiarity with cloud infrastructure, Kubernetes, networking, CI/CD, and modern DevOps practices.
Experience with ERP, WMS, CRM, or other enterprise systems.
Experience working within a global software organization.
Experience with Agile or Scrum-based software delivery.
Bachelor’s degree in Computer Science, Engineering, Business, Project Management, or a related field.
Professional proficiency in additional European languages.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are seeking a Technical Project Manager (TPM) to support the delivery of enterprise software and integration projects for customers across the EMEA region.
This role is ideal for someone with a strong technical foundation who wants to develop their career in technical project management. Candidates may come from software development, engineering, technical consulting, implementation, or project delivery backgrounds.
The TPM will work directly with customers, developers, and internal teams to coordinate software delivery, manage project activities, and translate between technical and business stakeholders. Prior experience working with large enterprise systems is beneficial but is not required.
The ideal candidate has approximately 3–5 years of relevant professional experience, strong technical aptitude, and the ability to develop both customer-facing and project leadership skills.
This position is based in Porto, Portugal. Below are the responsibilities for the role:
Manage enterprise software projects across EMEA from discovery through deployment and post-launch support.
Work with customers to understand technical requirements, business objectives, timelines, and success criteria.
Coordinate activities between customers, developers, Product, and other internal stakeholders.
Manage project plans, timelines, deliverables, dependencies, risks, and action items.
Participate in technical discussions involving APIs, applications, cloud infrastructure, databases, and integrations.
Translate customer requirements and business needs into clear information for technical teams.
Coordinate testing, validation, release planning, and deployment activities.
Support troubleshooting and root-cause analysis for customer and system issues.
Identify project risks and escalate issues when additional technical or leadership support is required.
Provide clear and consistent project status communication to customers and internal leadership.
Develop knowledge of enterprise software delivery, customer systems, and integration practices.
Promote strong project documentation, communication, and cross-functional collaboration.
Requirements
3–5 years of relevant professional experience in software development, technical project delivery, engineering, implementation, technical consulting, or a related field.
Strong technical aptitude and understanding of software development concepts.
Ability to communicate effectively with software engineers and understand technical requirements and dependencies.
Familiarity with APIs, applications, databases, networking, cloud technologies, or similar software concepts.
Strong organizational skills and ability to manage priorities, timelines, and multiple workstreams.
Strong analytical and problem-solving skills.
Excellent interpersonal and communication skills with the ability to work directly with customers.
Desire to develop project management and customer leadership capabilities.
Fluent professional English.
Ability to work effectively with distributed teams and customers across the EMEA region.
Based in or able to work from Porto, Portugal.
The following are some nice to have requirements:
Experience integrating software with customer enterprise systems or systems of record.
Experience reading, writing, or exchanging data with ERP, WMS, CRM, MES, or other enterprise platforms.
Previous experience managing customer-facing software projects.
Experience with REST APIs and integration workflows.
Experience with Java, Kotlin, TypeScript, JavaScript, React, or Android.
Familiarity with Kubernetes, cloud-native environments, MySQL, MS SQL, or OpenAPI.
Previous software development or engineering experience.
Familiarity with wearable technologies, IoT integrations, frontline workforce applications, logistics, or manufacturing.
Experience working in Agile or Scrum environments.
Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Additional European language proficiency.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are seeking an experienced Senior Technical Project Manager (TPM) to lead complex enterprise software and integration projects for customers across the EMEA region.
The Senior TPM will own projects from discovery through deployment, serving as the primary bridge between enterprise customers, engineering teams, product teams, and internal stakeholders. This role requires strong technical knowledge combined with proven experience integrating software with customer enterprise systems and systems of record.
The ideal candidate has 8–10+ years of relevant experience delivering technical software projects and is comfortable leading complex customer engagements involving APIs, enterprise integrations, cloud infrastructure, mobile applications, and distributed systems.
This position is based in Porto, Portugal. Below are the responsibilities for the role:
Lead complex enterprise software and integration projects across EMEA from discovery through deployment and post-launch support.
Serve as the primary technical and delivery liaison between enterprise customers, engineering teams, Product, and other internal stakeholders.
Collaborate with customers to understand business objectives, technical requirements, timelines, and success criteria.
Translate customer business and technical requirements into actionable project and integration plans.
Lead integrations with customer systems of record, including the exchange, reading, writing, and synchronization of business data.
Coordinate development involving APIs, backend services, mobile applications, cloud infrastructure, databases, and enterprise systems.
Manage project timelines, deliverables, dependencies, risks, priorities, and customer expectations across multiple concurrent initiatives.
Facilitate technical and architectural discussions between customer and internal engineering teams.
Lead testing, validation, release planning, and production readiness.
Drive structured troubleshooting and root-cause analysis for complex customer and integration issues.
Proactively identify project risks and drive mitigation and escalation plans.
Provide clear project status, risk, and technical communication to customers and internal leadership.
Mentor and support less experienced TPMs when appropriate.
Promote best practices in project delivery, technical documentation, and cross-functional collaboration.
Requirements
8–10+ years of relevant experience in technical project management, software delivery, software engineering, enterprise integrations, or related roles.
Strong technical background with the ability to work directly with software engineers and customer technical teams.
Proven experience integrating software with customer enterprise systems and systems of record.
Experience designing or delivering integrations that read, write, and exchange data with external customer systems.
Strong experience with REST APIs, integration workflows, authentication, and system-to-system communication.
Experience delivering complex enterprise software projects from requirements and discovery through production deployment.
Understanding of cloud environments, networking, databases, application architecture, and containerized applications.
Strong troubleshooting and root-cause analysis capabilities.
Strong enterprise customer-facing and stakeholder-management experience.
Proven ability to independently manage complex projects, risks, dependencies, and escalations.
Excellent communication, organizational, analytical, and problem-solving skills.
Fluent professional English.
Ability to work effectively with customers and distributed teams across the EMEA region.
Based in or able to work from Porto, Portugal.
The following are some nice to have requirements:
Experience with ERP, WMS, CRM, MES, or similar enterprise platforms.
Experience with platforms such as SAP or other business-critical enterprise systems.
Experience with Java, Kotlin, TypeScript, JavaScript, React, or Android.
Experience with Kubernetes and cloud-native environments.
Experience with MySQL, MS SQL, OpenAPI, and API lifecycle management.
Familiarity with wearable technologies, IoT integrations, frontline workforce applications, logistics, or manufacturing.
Experience with DevOps practices and Agile or Scrum-based development.
Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Additional European language proficiency.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Kyiv, Ukraine; Global; Porto, PT
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png]
HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
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HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- понад 100+ млн завантажень застосунків
- стратегічне партнерство з FOX Entertainment
- х2 рази — щорічне зростання компанії за 2024-2025 роки
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- понад 100 млн годин переглянутого та прочитаного користувачами контенту
- провідні позиції у своїх нішах на ринках США та Європи
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My Muse — застосунок ШІ-генерованих романтичних історій з з аудиторією 1,5+ млн користувачів по всьому світу. Постер — головне прев'ю кожної історії. У каталозі юзер бачить його в міні-форматі, на майже чорному фоні, і за пару секунд вирішує: відкривати чи скролити далі. Ми масштабуємось і шукаємо людину, яка робитиме цей перший контакт з історією разом із нами.
Працюємо в різних стилях: фотореалізм, фентезі, аніме. Незмінне одне — матеріальність картинки: шкіра, тканина, волосся, поверхні мають бути пропрацьовані, не заплавлені генерацією.
ТВОЯ МІСІЯ:
- Створювати постери, які піднімають CTR історій у каталозі: яскраві, контрастні, з центрованою композицією, що читається в маленькому розмірі на темному фоні.
- Доводити AI-генерації до фінальної якості: ретуш, виправлення анатомії й артефактів, Face Swap, світло, кольорокорекція, upscale. Сирі AI-картинки в роботу не йдуть.
- Розробляти Title Design і композицію постера так, щоб назва й арт читалися разом
- Тримати консистентність героя й локації на основі наданих матеріалів серіалу
- Генерувати кілька варіантів і A/B-гіпотез на один постер, обговорювати разом з креативною та продуктовою командою і швидко вносити коригування.
Початковий темп роботи — 3–6 постерів на тиждень.
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ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- Просунутий AI-промптинг і генерація (Midjourney, Krea, Higgsfield, Leonardo) — точні промпти під емоцію, композицію, план і кінематографічне світло з перших ітерацій. Уміння витягати фотореалізм із сучасних моделей (Nano Banana, Seedream тощо).
- Глибоке володіння Adobe Photoshop — маски, колажування, детальна ретуш, виправлення AI-артефактів і анатомії, Face Swap, кольорокорекція.
- Title Design і типографіка — виразні, читабельні назви й текстові плашки, які гармонують із фоновим артом.
- Розуміння mobile-first композиції: акцент на емоції обличчя (close-up), контраст, колірні тригери, фокусні точки для швидкого захоплення уваги
- Портфоліо з реалістичними постерами або обкладинками. Плюс, якщо в кейсах видно твій пайплайн, а не лише фінальні картинки.
- Буде перевагою: 3D (Blender, Daz Studio) для побудови референсних сцен і поз під подальшу генерацію.
- Базове володіння Figma — це наш спільний файл-хаб
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ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там.
- Техніку та сервіси. Все, що треба для роботи.
- Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні.
- Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я&
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ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
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ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом із нами в HOLYWATER TECH?
Відгукнися на вакансію! Надішли портфоліо й коротко опиши, як ти працюєш із генерацією і постобробкою. Далі — тестове: два постери за двома брифами, з референсами персонажів і локацій від нас. Потім співбесіда з командою.
ГибридleadPorto, Portugal
ГибридPorto, Portugal
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