Location: Brazil, Colombia
We are looking for a motivated Senior Software Engineer (Java) willing to continuously improve the newly developed system and respond to production incidents. If you're interested in more than just writing code, and want to build technical solutions that unlock new opportunities for users in a live system processing thousands of orders, then you are exactly who we're looking for.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The American memorabilia manufacturer is primarily known for producing yearbooks and class rings for high schools and colleges. The company also produced photobook products for Disney’s PhotoPass photography service at theme parks and resorts. In addition to its headquarters near Minneapolis and operational offices in Owatonna, Minnesota, the customer has facilities throughout the United States.
What You’ll Do
Develop and Review code and share feedback to keep our quality high
Collaborate with cross-functional teams to analyze, design, and ship new features
Participate actively in discussions, presentations, and decisions about back-end development
Tackle bugs and address production issues
Collaborate in an Agile team where ideas move fast and learning never stops
What You Bring
Experience in Java programming language
Solid background in REST, Spring Boot, security, Kafka, Elasticsearch or SOLR, AWS
Solid understanding of Microservice architecture, Design Patterns,
Being able to develop sustainable and long-term solutions, explain pros and cons.
Strong troubleshooting skills, understanding performance optimization
Competency in JPA and writing complex SQL queries in PostgreSQL
Knowledge of using IntelliJ, Git(GitHub and GitLab), JIRA, Docker, Maven
Proactive team player
In-depth understanding of SDLC and CICD processes
Availability to work till 3 pm CST
Nice to have
Experience with e-commerce, preferably Broadleaf Commerce
English level
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Software Engineer, (L3) Email
About the job
This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems.
Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER’S SHOES:
Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.
BE AN OWNER (CODE QUALITY):
Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring.
MENTOR AND LEAD:
Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience:
4+ years of professional software engineering experience building and operating resilient backend services at scale.
Modern Development Workflow:
Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows.
Language Proficiency:
Strong, hands-on production experience writing clean, idiomatic, and highly concurrent
Go (Golang), Java or Python
.
Cloud Infrastructure:
Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to
AWS
core services (such as EC2, S3, Aurora, or DynamoDB) AND
Microsoft Azure
equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB).
Infrastructure as Code:
Proficiency with
Terraform
for provision-level automation and maintaining environment parity.
Distributed Systems:
Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems).
Systems Mindset:
Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures.
Desired:
Prior experience managing high-throughput applications running inside containerized infrastructure (
Docker, Kubernetes
).
Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like
AWS Aurora
).
Experience implementing
OpenTelemetry
or distributed tracing systems across decoupled microservice platforms.
Direct experience handling constraints related to network topology, proxy layers, or
mail transfer agent (MTA)
protocols.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: South Metro Animal Emergency Care - Apple Valley, Minnesota
POSITION SUMMARY:
The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the
safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and
comfortable during their visit.
We are currently hiring for Overnight shifts.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
and Fun
• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each
appointment
• Obtain initial patient information, medical histories, vaccination records, and the reason for the
pet’s visit. Document patient information, and update records
• Calm, soothe, comfort, and restrain pets before, during, and after procedures
• Take note on examination results and updates records as directed by veterinarians
• Provide the owners education, resources and information on how best to care for pets in general, at
the Veterinarian’s direction, for specific conditions, and after various procedures
• Monitor and track pet’s physical status and vital signs following surgery
• Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded
pets
• Clean and disinfect cages, pens, runs, and boarding areas
• Feed, water, bathe, and exercise pets during their visit
• Respond to general questions from clients
• Perform and set up procedures that do not require Veterinarian or Veterinary Technician
assistance
• Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and
treat them under the direction of the Veterinarian
• May administer medication, perform routine laboratory tests, fill prescriptions, and educate client
on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
• Provide professional, efficient, quality care and exceptional service to clients while maintaining
maximum productivity
• Support a practice environment that promotes collaboration and teamwork and ensures the
delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
:
• High School Diploma or GED required
Professional Licenses/Certifications:
• Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
Experience:
• One year of experience in a pet care setting preferred
Skills, Ability and Knowledge:
• Broad knowledge of animal science
• Basic knowledge of pharmacology
• Proficiency with a variety of computer programs including Microsoft Outlook, Word and
industry internet sites
• Basic written, verbal, and active listening communication skills with a customer-oriented
approach
• Basic mathematical skills to ensure the administration of accurate drug and fluid doses
• Basic analytical, critical thinking, judgement, and problem-solving skills
• Compassion and empathy for both pets and pet owners
• Interact with a variety of clients and employees in a professional, caring, compassionate, and
tactful manner
• Strong attention to detail and high level of accuracy
• Strong organizational and time management skills, including managing multiple priorities
• Handle and maintain sensitive and confidential information with discretion
• Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced
and stressful
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The
team member must frequently use a computer for long periods of time. Specific vision abilities are
required to do this job including close vision. This position requires walking, standing, and sitting for
long periods of time. May be exposed to low to moderate noise levels as well as
disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive,
frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30
pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to
lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities
Compensation Range
$18
—
$22 USD
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sales Development Representative.
About the job
This position is needed to grow and develop the pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
1+ year of customer-facing experience (but not required!)
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hour - $32.19/hour.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hour- $33.98/hour.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hour - $35-77/hour.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Digital Sales Representative - Expansion.
About the job
This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base.
Responsibilities
In this role, you’ll:
Manage and expand customer accounts within the Self Service segment.
Own a book of business with the goal of protecting revenue and driving upsell and cross-sells
Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.
Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn
Work closely with marketing teams to align on messaging and campaigns.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance
Demonstrated track record of managing business forecasts and financial models.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Entrepreneurial mindset with appetite to define processes and build programs.
Record of delivering revenue and gross profit results
Excellent verbal and written communication skills.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont: $35.34/hr - $44.14/hr.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the Francisco Bay Area): $37.31/hr - $46.59/hr.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $39.24/hr - $49.04/hr.
This role is eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Manager, Procurement Enablement & Contingent Workforce
About the job
Twilio is growing rapidly and seeking a Principal Manager, Procurement Enablement & Contingent Workforce to drive Procurement and contingent workforce process transformation. This high visibility role will transform our processes from manual entries to simplified agentic enabled processes. This role will take a long term vision to ensure we’re building our next generation of scalable processes as Twilio’s growth accelerates. Additionally, this role will be responsible for Procurement related systems, Procurement Compliance, and driving cross functional collaboration between multiple S2P teams.
Responsibilities
In this role, you’ll:
Lead a team of 4 Procurement Enablement and Contingent Workforce (ITV) program managers who will work on Procurement and Contingent Workforce process governance, support, enablement, process improvement, and redesign.
Manage all Procurement related systems and enhancements including Oracle P2P, Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools.
Deliver on Procurement intake transformation including Agentic Intake Orchestration by designing and deploying next-generation, AI-driven conversational and autonomous agentic intake systems that replaces static forms.
Drive Agentic in-take process to be fully comprehensive through multiple system integrations with ability to provide a guided buying experience, provide real time status updates, and provide renewal notifications and actions to both sourcing and business owners.
Redesign the end to end Contingent Workforce process to provide hiring managers a simpler and faster hiring journey for Contingent Workers that reduces hand offs between the Procurement and Contingent Workforce program team.
Oversee the Contingent Workforce program and governance including managing the VMS and its global expansion.
Develop the global Contingent Workforce supply chain through identifying and driving a cohesive supply chain strategy and enabling hiring managers to find Contingent Workforce talent globally.
Lead other S2P process enhancements and be the glue that drives cross functional collaboration between AP, Accounting, Security, Privacy, Audit, IT, and other functions.
Responsible for driving Procurement Policy simplifications and enhancements.
Lead cross functional training and enablement for hiring managers globally and also for all Procurement stakeholders.
Track and manage preferred supplier list; identify then partner with sourcing on areas to increase preferred supplier usage.
Lead development of an external supplier landing page that highlights supplier FAQ, how to navigate supplier portal, an invoice lookup tool, Twilio code of conduct, Sustainability expectations etc.
Partner with Twilio sustainability team to lead on reporting of supplier GHG emissions.
Drive simplification of our POC and NDA processes into a centralized agentic workflow.
Partner with Procurement Legal to ensure contracting requirements and proper positioning of paper are built into any new or redesigned process — including agentic intake, guided buying, and POC/NDA workflows — so process speed doesn’t come at the cost of downstream legal or compliance rework.
Partner with the Procurement Operations and Compliance team to implement an automated KYS screening for both vendors and carriers globally.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
12+ years of experience of managing procurement systems, S2P processes, and ITV/contingent workforce programs.
Familiarity or participation in an ERP redesign with advance knowledge of Oracle Cloud Procurement.
Strong understanding or experience in implementing Procurement agentic solutions that result in simpler and leaner processes.
Familiarity or participation in an Contingent Workforce redesign with knowledge of Beeline or other VMS systems.
Track record of successful cross-functional leadership, collaboration, and relationship building.
Knowledgeable in requirements gathering, analysis, design and implementation methodologies
Pragmatic and collaborative, able to work independently to ensure execution and on time delivery of programs to achieve objectives in procurement efficiency taking into consideration upstream/downstream partner processes, systems, security standards and compliance requirements.
Solid understanding of contracting fundamentals and how contracting fits within the S2P process, with the ability to design or redesign intake, policy, and workflow changes that preserve proper contracting positioning rather than treating it as an afterthought.
Tech savvy change agent who understands procurement and finance vendor landscape, tool capabilities/gaps and possible solutions. Knowledge of Netsuite, Coupa, or Oracle Cloud is strongly advantageous.
Strong ability to manage multiple projects concurrently with sound business acumen.
Excellent communication skills, able to communicate clearly and succinctly in writing, presentations and verbally to multiple levels within the organization.
Strong project management skills (certifications a plus), the ability to track and manage complex processes, and a desire to lead teams and projects
Bachelor's Degree or equivalent experience
Desired:
Experience in the Technology industry and operating within hyper-growth environments, with a proven ability to build scalable sourcing processes and systems from the ground up.
Proven track record of cultivating collaborative, high-trust partnerships across matrixed internal business units and external vendor ecosystems to drive shared strategic outcomes.
Demonstrated experience scaling, structuring, and developing a ITV/Contingent Workforce and procurement Process, and developing process change with Agentic workflows.
Lean Six Sigma or similar process improvement experience.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <10%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00
Based in the San Francisco Bay area, California: $166,400.00-$208,000.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/20/26, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Marketing Operations Manager.
About the job
This position is needed to lead and optimize marketing automation systems, event integrations, conversational marketing channels, and scalable operational workflows.
As Marketing Operations Manager, you will drive the evolution of Twilio's marketing and revenue operations infrastructure. You will tackle complex system integration challenges at global scale, leveraging cutting-edge AI technologies to automate workflows. This role offers the unique opportunity to make a high-impact contribution by transforming how we connect with customers, empowering you to Own the Outcome of your career growth as you shape our future marketing technology stack.
Responsibilities
In this role, you’ll:
Manage Qualified live chat routing workflows, lead distribution rules, and continuous UX enhancements to maximize conversion rates.
Analyze complex business requirements to design and deploy scalable automated workflows across CRM and marketing automation platforms.
Manage end-to-end system integrations, including event and webinar platforms like CVENT and BigMarker.
Integrate AI capabilities into marketing operations workflow designs to streamline core processes.
Diagnose and resolve system, workflow, and data synchronization issues across the broader marketing technology stack efficiently.
Collaborate with cross-functional teams across Marketing, Sales, and Technology to align system architectures with overarching go-to-market strategies.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s degree in a related field.
5+ years of hands-on experience in Marketing Operations, Demand Generation, Revenue Operations, or a related field.
3+ years of proven expertise with CRM and marketing automation platforms (e.g., Marketo, Salesforce), including a track record of developing scalable programs and optimizing workflows in event/webinar platforms (e.g., CVENT, BigMarker).
Demonstrated experience integrating AI into scalable marketing operations workflow designs and streamlining core processes.
Strong analytical and problem-solving skills to leverage campaign data for issue identification, alongside clear written and verbal communication skills across Marketing, Sales, and Technology teams in a fast-paced environment.
Desired:
Experience working in a fast-paced, remote-first global environment.
Hands-on experience working with Customer Data Platforms (CDPs) like Twilio Segment, as well as conversational marketing tools such as Qualified or Drift.
Certifications in Marketo (e.g., Adobe Certified Professional) or Salesforce (e.g., Administrator).
Passion for exploring emerging technologies and applying them to solve business challenges.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
Based in the San Francisco Bay area, California: $125,040 - $156,300.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX, San Francisco CA, NYC, Denver, OR Remote US
About the Role
We're looking for a highly capable, hands-on operator to join the Office of the President of Revenue at Cloudflare.
This person will work directly with the Revenue Chief of Staff to help run the business, drive executive priorities, and ensure the GTM organization stays aligned and informed.
The right person is someone who sees what needs to be done and takes ownership without waiting for direction. They can move between strategy and execution, navigate ambiguity, manage competing priorities, and work effectively with senior leaders across the organization.
This is a high-visibility role that requires strong judgment, exceptional follow-through, and the ability to move quickly without sacrificing quality.
You'll have a front-row seat to how a global revenue organization operates, with the opportunity to make a meaningful impact across the business.
What You'll Do
GTM Business Operations & Executive Priorities
Partner closely with the Revenue Chief of Staff to drive priorities across the Office of the President of Revenue.
Act as an extension of the Revenue Chief of Staff, representing the office in cross-functional meetings and independently driving decisions and follow-through within agreed priorities.
Anticipate upcoming needs, identify gaps, and proactively drive work forward.
Prepare executive-ready updates, briefing materials, presentations, and communications.
Track decisions, commitments, and dependencies, ensuring the right people are accountable and work moves forward.
Help manage competing priorities, bringing recommendations and solutions rather than simply escalating problems.
GTM Communications & Engagement
Own the execution and quality of GTM-wide communications, including the weekly GTM Rollup, leadership updates, and organizational announcements.
Work across functions to gather, validate, prioritize, and translate information into clear, actionable communications for the field.
Drive planning and execution of GTM leadership engagement programs, including All Hands and Leadership Unplugged, from content development and stakeholder coordination through delivery and follow-up.
Partner with executive stakeholders and content owners to ensure messaging is relevant, engaging, and aligned with GTM priorities.
Ensure communications are accurate, timely, and appropriate for their intended audiences.
Continuously improve how information reaches the field, reducing unnecessary noise while making important updates easier to find and act on.
Field Advisory Board (FAB) Program Leadership
Own and continuously improve Cloudflare's global Field Advisory Board (FAB) program, ensuring it serves as a meaningful two-way feedback channel between field teams and GTM leadership.
Manage the Americas and International boards, including member engagement, quarterly meetings, agendas, executive participation, and follow-through on commitments.
Partner with Sales, Product, Enablement, Revenue Operations, and other teams to turn field feedback into actionable recommendations and improvements.
Identify recurring themes, challenges, and opportunities from the field, and bring forward insights that help inform GTM priorities and decisions.
Strengthen the program's effectiveness by improving how feedback is collected, prioritized, communicated, and acted upon.
Ensure FAB members see tangible outcomes from their input, building trust and sustained engagement in the program.
Establish clear measures of program impact and regularly assess what's working, what's not, and where the program needs to evolve.
Cross-Functional Execution
Drive initiatives that span Sales, Revenue Operations, Marketing, Product, Enablement, and other functions.
Translate FAB objectives into clear actions, owners, and timelines, and ensure commitments are delivered.
Identify risks and dependencies early, recommend solutions, and escalate when necessary.
Build strong relationships across the organization and influence outcomes without formal authority.
Step into ambiguous or urgent situations and bring structure, clarity, and momentum.
Balance the needs of multiple stakeholders while keeping the broader GTM organization's priorities in focus.
Operational Excellence & Scale
Identify opportunities to simplify processes, eliminate unnecessary work, and improve how the GTM organization operates.
Leverage AI, automation, and internal tools to reduce manual effort and improve execution.
Create lightweight systems for tracking priorities, decisions, and follow-through.
Establish practical quality-control processes to ensure work is accurate and complete before delivery.
Continuously improve the quality, consistency, and efficiency of work coming out of the Office of the President of Revenue.
What We're Looking For
7+ years of experience in business operations, GTM strategy and operations, executive operations, Chief of Staff support, or similar roles in a fast-paced technology environment.
Demonstrated experience working with senior executives and navigating complex, cross-functional organizations.
Proven ability to independently own programs or initiatives from planning through execution, including driving stakeholder alignment and measurable outcomes.
Exceptional organizational skills and attention to detail, with a track record of managing multiple priorities without losing sight of the details.
Strong written and verbal communication skills, including the ability to turn complex information into clear, concise, executive-ready materials.
Excellent judgment and the confidence to make recommendations, challenge assumptions, and know when to escalate.
A proactive mindset. You don't wait to be told what to do, and you're comfortable taking ownership of problems that don't have obvious answers.
Strong execution skills. You follow through, close loops, and take responsibility for outcomes.
Comfort with ambiguity, changing priorities, and tight timelines.
Experience using AI and automation to improve productivity and operational workflows.
A low-ego, collaborative approach and willingness to roll up your sleeves, regardless of the task.
What Success Looks Like
Within your first six months:
You've become a trusted extension of the Revenue Chief of Staff, able to independently represent the office and move work forward.
GTM communications and leadership engagement programs run smoothly, with strong quality control and minimal oversight.
The Field Advisory Board operates as an effective, trusted feedback mechanism, with strong member engagement, actionable insights, and visible progress against field recommendations.
You anticipate needs, identify potential issues, and bring solutions before problems escalate.
Cross-functional stakeholders trust you to drive decisions, follow through on commitments, and keep work moving.
You've identified and implemented meaningful improvements to how the team operates, including opportunities to use AI and automation.
The Revenue Chief of Staff has more capacity to focus on strategic priorities because you're independently managing critical aspects of the business.
Who Will Thrive Here
You're naturally curious, resourceful, and comfortable figuring things out. You care about doing great work, but you don't need perfect instructions or a perfect process to get started.
You can operate at the executive level and still enjoy the details. You know when to ask questions, when to push back, and when to just get something done.
You enjoy building relationships, connecting the dots across teams, and finding ways to make things work better. You're comfortable taking the lead, even when you don't have formal authority, and you take ownership of the outcome.
Most importantly, you take pride in being someone others can count on.
Application Deadline:
January 31, 2027
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $174,000 - $240,000.
For Boston, California - Remote, Connecticut - Remote, DC Metro, Massachusetts - Remote, New Jersey - Remote, New York City, NY Metro, Remote - Washington, Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $166,000 - $228,000.
For Colorado - Remote, Illinois - Remote, Maryland - Remote, Minnesota - Remote, Nevada - Remote, New York - Remote, Rhode Island - Remote, and Vermont - Remote based hires: Estimated annual salary of $143,000 - $197,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our
benefits for employ
ees in the United States, and benefits may vary for employees based outside the U.S
.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
s
Commuter Spending Accounts
Fe
rtility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and
Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employ
ee Stock P
articipation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, i
ncluding parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: South Metro Animal Emergency Care - Apple Valley, Minnesota
Licensed/Certified Emergency Veterinary Technician (CVT/LVT) – Sign-on bonus!
South Metro Animal Emergency Care | Apple Valley, MN
💰 COMPETITIVE PAY + BENEFITS
$27–$35/hour
, based on experience
+$6/hour overnight differential
(8 PM–8 AM)
+$2/hour weekend differential
Sign-on bonus up to $2,500
PTO, medical, dental, vision, 401(k), life and AD&D insurance, EAP, supplemental insurance options, and eligibility for performance-based bonuses
🩺 YOUR SKILLS. YOUR VOICE. YOUR IMPACT.
South Metro Animal Emergency Care is a growing, 24/7, AAHA-accredited emergency hospital looking for credentialed veterinary technicians who want to practice at the top of their license.
Our technicians are valued medical professionals with a real voice in patient care, treatment decisions, and hospital flow. You'll work directly with DVMs in a collaborative, technician-forward environment with strong staffing support—typically
2 CVT/LVTs and 2 veterinary assistants per doctor.
WHAT YOU'LL DO DAY TO DAY
Our cases include toxins, foreign bodies, urinary obstructions, respiratory emergencies, trauma, surgical emergencies, and hospitalized or critical patients.
Your responsibilities may include:
Performing initial triage and collaborating directly with DVMs
Reviewing treatment plans with clients and answering questions with empathy and confidence
Placing IV catheters, NG tubes, central lines, and PICC lines
Applying splints and bandages
Running and monitoring anesthesia for surgical procedures
Performing and overseeing treatments for hospitalized patients
Monitoring and advocating for patients throughout their stay
Mentoring teammates and supporting a collaborative team
❤️ WHY SOUTH METRO?
Technician-forward culture that values your knowledge and experience
Strong technician-to-doctor ratios and meaningful autonomy
Hands-on emergency medicine experience and opportunities to expand your skills
Supportive leadership and teammates who help one another
8-, 10-, or 12-hour shifts
with swing and overnight options
Whether you're an experienced emergency technician or a strong GP technician ready to transition into emergency medicine, we'll support your growth.
🐾 OUR CORE VALUES
Respect • Wow Service • Learning • Fun • Communication • Doing the Right Thing
READY TO JOIN OUR TEAM?
For more information about our hospital, visit
smaec.com
To apply, contact Christine Strassburg at
christine.strassburg@lakefieldvet.com
or apply at
careers.lakefieldvet.com
#LI-CE1
Compensation Range
$27
—
$35 USD
Location: South Metro Animal Emergency Care - Apple Valley, Minnesota
Overnight Lead Licensed Veterinary Technician (LVT) – Emergency & Critical Care
South Metro Animal Emergency Care | Apple Valley, MN
Compensation & Benefits
$34–$38/hour
, based on experience
+$6/hour overnight differential
(8 PM–8 AM)
+$2/hour weekend differential
$2,500 sign-on bonus
PTO, medical, dental, vision, 401(k), life and AD&D insurance, EAP, supplemental insurance options, and eligibility for performance-based bonuses
About the Position
South Metro Animal Emergency Care (SMAEC) is a growing, 24/7, AAHA-accredited emergency hospital looking for an experienced
Licensed Veterinary Technician (LVT)
to join our team as an Overnight Lead.
This is a great opportunity for an experienced emergency technician who enjoys taking on additional responsibility, supporting fellow team members, and helping keep overnight operations running smoothly.
In this role, you'll provide hands-on patient care while serving as a resource and leader for the overnight team. You'll work closely with our emergency veterinarians, technicians, assistants, and hospital leadership to maintain high standards of patient care, support team development, and identify opportunities to improve daily operations.
We believe our technicians play an important role in patient care and clinical decision-making. Our teams are well supported, with typical staffing of
2 credentialed technicians and 2 veterinary assistants per doctor
, allowing you to focus on what matters most: your patients and your team.
What You'll Do
Our caseload includes a variety of emergency and critical care cases, including toxin exposures, foreign bodies, urinary obstructions, respiratory emergencies, trauma, surgical emergencies, and hospitalized patients.
As the Overnight Lead, your responsibilities will include:
Overseeing overnight clinical operations and helping ensure the team is providing consistent, high-quality patient care.
Performing initial triage and working alongside DVMs to prioritize cases and determine treatment needs.
Providing hands-on care for emergency and hospitalized patients.
Placing IV catheters, NG tubes, central lines, and PICC lines.
Applying splints and bandages.
Monitoring anesthesia and assisting with surgical procedures.
Reviewing treatment plans with clients and answering questions with compassion and confidence.
Monitoring hospitalized patients and communicating changes in their condition to the medical team.
Providing guidance, mentorship, and support to technicians and veterinary assistants.
Helping maintain clear communication, accountability, and consistency across the overnight team.
Working with the Hospital Leadership Team and Medical Director on workflow improvements, team development, and department goals.
What We're Looking For
Current Licensed Veterinary Technician (LVT) credential.
Previous experience in emergency and critical care medicine.
Strong technical skills and confidence handling a variety of emergency cases.
Previous leadership experience is preferred, but we're also interested in experienced technicians ready to take the next step.
Someone who enjoys mentoring others and helping teammates grow.
Strong communication and organizational skills.
Ability to remain calm, make sound decisions, and prioritize in a fast-paced environment.
A team-oriented approach with the ability to provide guidance and hold others accountable when needed.
Someone who takes pride in their work and wants to contribute to a positive, supportive team.
Why Join South Metro Animal Emergency Care?
At SMAEC, we recognize the important role veterinary technicians play in emergency medicine. We want our team members to feel supported, respected, and involved in the care they provide.
Some of what you can expect:
A technician-forward environment where your skills and clinical knowledge are valued.
Strong technician-to-doctor staffing ratios.
Opportunities to work with a diverse and challenging emergency caseload.
A collaborative relationship with our veterinarians and hospital leadership.
Opportunities to mentor others and grow professionally.
Flexible scheduling options, including 8-, 10-, and 12-hour shifts, with swing and overnight opportunities.
READY TO JOIN OUR TEAM?
For more information about our hospital, visit
smaec.com
.
To apply, contact Christine Strassburg at
christine.strassburg@lakefieldvet.com
or apply at
careers.lakefieldvet.com
.
POSITION SUMMARY:
The Veterinary Technician Lead supports the Hospital Administrator with the
daily operations of the hospital. This position is responsible for a variety of administrative tasks that
ensure smooth operations, medical accuracy, efficiency and effective communication. They assist
in developing goals and policies that embody Lakefield Veterinary Group’s core values. They also
help facilitate best practices by all team members to deliver quality, compassionate healthcare to
all pets. Ensures good communication with the clients, veterinarians, CSR. This position acts as a
lead and provides guidance and training to the technicians and assistants at the hospital.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
and Fun.
• Support a practice environment that promotes collaboration and teamwork and ensure the
delivery of quality, compassionate, effective, and efficient health care to pets.
• Comply with all practice policies, quality assurance guidelines, and minimum standards of
care.
• Respond to customer complaints in a professional, courteous manner and act to
satisfactorily resolve the problem.
• Perform Lead duties by providing guidance and expertise on daily activities for the
technicians and assistants.
o Assign duties and monitor execution to ensure service standards are met.
o Provide insights to the Hospital Administrator regarding the skill level and
performance of the nursing team.
o Participate in technician and assistant performance reviews.
o Participate in interviews for potential new hires.
o Provide training for new technicians and assistants and existing staff.
o Ensure quality and standards of care are adhered to.
o Hold regular technician/assistant meetings and follow up with hospital leadership
on agenda items.
o Create and maintain protocols for Technician/Assistant Manual.
o Maintain technician/assistant schedules.
• Oversee the daily duties of fellow technicians and assistants:
o Ensure efficient flow to the day’s activities including DVM exams, technician
appointments, drop offs and surgeries.
o Ensure proper medical treatments are provided to all patients.
o Ensure proper restraint techniques are practiced using Fear Free principles and that
all pets are being treated with compassion.
o Ensure surgery patients are being properly medicated and up to date anesthetic
protocols are practiced.
o Ensure hospitalized/surgical patients are receiving proper care throughout their stay.
o Ensure a calm and professional atmosphere is maintained in exam rooms.
o Ensure estimates and invoices are accurate.
• Oversee inventory management
o Ensure proper stock of medicine and medical supplies for the clinic.
o Takes weekly inventory count for ordering.
o Place online/phone orders for all supplies as needed.
o Enter invoices/stock into PIMS.
o Responsible for End of Month counts (data entry and discrepancies).
o Ensure medication prices are up to date.
• Cubex
o Responsible for all controlled drug and DOC inventory.
o Ensures all team members using Cubex properly.
o Ensures proper stock of medications within the Cubex.
o Responsible for one or more of the following tasks relating to controlled drug
management:
Ordering
Restocking
Cycle Count and Discrepancy Resolution
• Practice Management Software (PIMS) Liaison
o Ensure PIMS are in good working order.
o Handle technical problems that arise within PIMS.
o Responsible for new integrations with PIMS.
o Responsible for formatting templates and forms in PIMS in coordination with the MD
and HA.
o Responsible for receiving any new training for PIMS and ensuring all staff is up to
date in PIMS training.
• Hospital compliance and regulatory duties
o Update hospital protocols annually in coordination with MD.
o Maintain Radiation Log(s), Anesthesia Log
o Maintain OSHA compliance/oversee OSHA safety officer.
o Understand and train team on requirements for compliance:
OSHA
AAHA
DEA
FDA
Radiation board
• Equipment maintenance and compliance
o X-ray and Dental machine maintenance
Ensure x-ray machines are in working order and all radiographs are
appropriately labeled and stored.
Completes annual PPE safety check and documents in log.
Ensure dental machine is maintained daily.
o Anesthesia machine(s) maintenance
o Anesthesia monitor(s) maintenance and replacement parts.
o Ensure surgery and dental rooms are sanitized monthly.
o Inventory surgical instruments and replace poor quality instruments in coordination
with MD.
o Ensure treatment room, exam rooms, pharmacy, kennel and x-ray room are
maintained and clean daily.
• Complete 10 hours of professional development annually.
• Perform other duties and projects as requested.
WHAT WE’RE LOOKING FOR (Essential Qualifications):
• Associates or higher degree required.
• Preferred from a veterinary technology program accredited by the American Veterinary
Medicine Association (AVMA).
Professional Licenses/Certifications
• Successful completion of the Veterinary Technician National Examination (VTNE),
administered by the American Association of Veterinary State Boards (AAVSB).
• State-recognized veterinary technician certification (CVT, LVT, or RVT) with credentials in
good standing.
Experience
• Minimum of five years of experience as a technician in veterinary practice, including clinical
and laboratory work with live animals.
• 2-3 years of experience leading a department or team.
Knowledge, Skills, and Abilities
• Knowledge of veterinary hospital practices and procedures.
• Adaptable/Flexibility in all positions/scheduling - rooms, float, dentals, surgery
• Strong organizational and time management skills, including the ability to manage multiple
priorities and take initiative in managing the efficiency of daily operations.
• Ability to handle and maintain sensitive and confidential information with discretion.
• Strong attention to detail and a high level of accuracy.
• Professional, caring, compassionate, and tactful interactions with clients and employees.
• Effective decision-making skills for determining optimal methods to treat pet injuries and
illnesses.
• Ability to direct, coach, support, encourage and lead others in a positive and collaborative
manner.
• Advanced knowledge of medical equipment, medical conditions, pharmaceuticals and
surgical procedures.
• Advanced proficiency with various computer programs, including Microsoft Outlook, Word,
Excel, and Practice Management Software (PIMS).
• Strong written, verbal, and active listening communication skills with a customer-oriented
approach.
• Excellent analytical, critical thinking, judgment, and problem-solving skills.
• Ability to convey complex technical details to individuals with varying degrees of technical
knowledge.
• Proactively identify issues and formulate solutions.
• Work independently with minimal supervision.
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The
team member must frequently use a computer for long periods of time. Specific vision abilities are
required to do this job including close vision. This position requires walking and/or standing for long
periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30
lbs. unassisted, 50 lbs. with assistance. Working environment may be stressful with aggressive,
frightened, abused or injured animals that may bite or scratch. Must be able to work flexible hours
including evenings, weekends and holidays.
SUPERVISORY RESPONSIBILITIES:
Supervisory responsibility, along with the Hospital Administrator, for Veterinary Technicians and
Assistants.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
#LI-CE
Compensation Range
$34
—
$38 USD
Location: Otsego, MN ; St. Cloud, MN
Associate Project Manager
Michels Power, Inc.
Project Location: MN | Full-time | Travel Required
Strengthening our nation’s power grid isn’t easy—but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, our teams are working behind the scenes to make it happen.
Michels Power, Inc.
is one of the largest and most respected power delivery contractors in the United States. We perform the full spectrum of electrical infrastructure work—from transmission lines and substations to distribution system modernization, oil and gas facilities, and renewable energy projects. When natural disasters strike, we’re also there to help restore power and rebuild communities.
Our work improves lives. Discover how a career at
Michels Power, Inc.
can change yours.
Position Summary
As a Associate Project Manager,
your key responsibilities will be to support project execution by planning, organizing, and implementing core project management principles. You’ll work closely with project teams and Project Manager to ensure scope, schedule, and budgets are monitored and achieved, while gaining firsthand experience in substation-specific work scopes.
Why Michels Power, Inc.?
Ranked
No. 1 Electrical Transmission/Distribution Contractor
by
Engineering News‑Record
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
Experience with Microsoft Office Suite; familiarity with job cost tracking and estimating software is a plus.
A valid driver’s license and an acceptable driving record.
Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
Excellent written and verbal communication skills, with the ability to work effectively with project teams, field personnel, and customers.
A willingness to learn, take initiative, and grow within the company by embracing evolving responsibilities and technical challenges
Ability to travel and commit to long-term onsite project assignments, including in-field support for projects in the state of Minnesota.
Join a company that powers progress. Be a part of Michels Power, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Minnesota, Wisconsin, Chicago, Michigan, Indiana, Ohio, and/or Texas
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Staff Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is growing rapidly and is looking for a highly skilled and motivated Staff Product Manager to join our Trust Hub product team in Onboarding and Compliance. Trust Hub is Twilio’s KYC Platform (Know Your Customer), and it is the gateway to accessing all of Twilio’s communication APIs. In this role, you will own various Trust Hub products end to end where you will aim to create streamlined and lovable registration experiences while also maintaining best in class KYC standards.
Responsibilities
In this role, you’ll:
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives.
Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision
Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and use stories
Define key metrics to evaluate product performance, constantly analyzing data to inform product decisions and measure success
Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working with telecommunications or other regulated ecosystems
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240 - $235,300 .
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280 - $249,100.
Based in the San Francisco Bay area, California: $221,360 - $276,700.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/12/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote USA
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This role will be working with Lion Studio.
Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
About the Role
Lion Studios is looking for an Infrastructure & Backend Engineering Lead to own and evolve the technical foundation behind our games, analytics systems, internal products, and web services. This role combines technical leadership with hands-on engineering across AWS, data infrastructure, backend and game services, and web infrastructure. You’ll help set technical direction, lead the team, and work alongside engineers to design, build, and improve the systems that support Lion and our games.
We’re looking for someone who can keep critical systems reliable while also looking ahead, identifying opportunities, and driving technical improvements across the organization.
What You’ll Own
Cloud & Infrastructure
Own our AWS infrastructure, architecture, reliability, monitoring, security, and cost optimization.
Drive infrastructure automation, CI/CD, observability, and operational best practices.
Design and implement improvements to our cloud infrastructure and shared services.
Support infrastructure and hosting for internal products, websites, APIs, and other services.
Data & Analytics Infrastructure
Own the infrastructure behind our analytics stack, including Snowflake and high-volume game event pipelines.
Improve the reliability, performance, scalability, and cost of our data infrastructure.
Work closely with Analytics and BI to evolve the underlying data platform.
Help design and implement changes as our data and analytics needs grow.
Backend & Game Services
Own shared backend services, APIs, game servers, and live game infrastructure.
Design and build backend systems alongside the team.
Help define architecture and hosting strategies for services used across our games.
Support studios and internal teams integrating with Lion’s backend systems.
Technical Leadership
Build and own the technical roadmap for the team.
Lead engineers and stay involved in architecture, implementation, code reviews, and solving complex technical problems.
Proactively identify technical problems and opportunities and drive them forward.
Turn ambiguous business and technical problems into clear options, recommendations, and execution plans.
Build strong relationships across Engineering, Analytics, Product, QA, Solutions, and our partner studios.
Own projects through rollout and beyond, including monitoring, feedback, adoption, and iteration.
What We’re Looking For
Strong software engineering background with experience building and operating production systems.
Strong experience with cloud infrastructure, ideally AWS.
Strong backend and distributed systems experience.
Experience with modern data infrastructure and high-volume data pipelines. Snowflake experience is strongly preferred.
Experience with infrastructure as code, CI/CD, monitoring, automation, and cloud cost management.
Experience leading engineers and owning technical roadmaps.
Comfortable working across code, infrastructure, architecture, and production systems.
Strong technical judgment and the ability to make decisions across multiple areas of engineering.
Strong ownership and follow-through from initial idea through launch, measurement, feedback, and iteration.
Ability to identify opportunities and drive improvements without needing everything to be fully defined upfront.
Strong communication skills and the ability to work across technical and non-technical teams.
Nice to Have
Experience in mobile gaming, consumer mobile products, AdTech, or another high-scale environment.
Experience operating live game services or other highly available backend systems.
Experience with Kubernetes, Terraform, Kafka or similar event infrastructure, and modern observability tools.
Experience with Snowflake optimization and large-scale analytics workloads.
Experience working with distributed teams and external development studios.
What Success Looks Like
You’ll help set the technical direction for the systems that power Lion Studios and work with the team to bring that direction to life.
Our infrastructure is reliable, scalable, and cost-conscious. The team has clear technical direction, projects have strong ownership from idea through rollout, and we’re continuously improving the systems and services that support our games and teams.
Working at Tripledot Studios:
Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year.
Financial: Generous 401k match, discretionary bonuses, and competitive salaries.
Health & Wellness: Comprehensive Medical, Dental, and Vision coverage.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture.
Regular company events: Yearly on-site events that celebrate our achievements and our team spirit.
This role is currently open to remote candidates based in the following U.S. states: California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Texas and Washington. Candidates based in Dallas will follow a hybrid work arrangement with our Dallas studio, with four days per week in the office (Monday–Thursday).
The anticipated base salary range for this role is $150,000–$185,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits.
Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics.
As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people.
This opening is for an existing vacancy.
All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels. Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% - 40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 28, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Machine Learning Engineer, Customer Memory.
About the job
This position is needed to build and scale the pipelines that turn raw conversation data into structured, searchable customer memory, and the evaluation systems that keep that memory accurate as the product evolves.
You'll join the Conversation Memory team, which builds the memory layer behind Twilio's Conversational AI platform: the systems that extract what matters from millions of conversations, resolve it to the right customer, and retrieve it in milliseconds when an agent needs it. Memory that is wrong, stale, or crossed between customers is worse than no memory at all, so quality measurement is a first-class part of the work.
Responsibilities
In this role, you’ll:
Build the extraction pipeline that turns raw data into structured memory, tuning the LLM prompts and schemas that decide what an AI agent remembers about a customer and what it forgets.
Own the retrieval path that answers "what do we know about this person?" in milliseconds, working with embeddings, vector search, and ranking
Contribute to the eval systems that tell us whether memory is actually getting better, turning a fuzzy question of quality into benchmarks and regression gates that run before every change ships.
Diagnose production issues across the ingestion, extraction, and indexing path using logs, metrics, and traces.
Partner with Product and ML teams to translate customer problems into system changes and evaluation criteria.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience building backend services, and a demonstrated ability to pick up new languages, frameworks, and tools as the problem demands.
A curious approach to service management: ability to investigate how systems actually behave in production, and desire to continuously learn how to operate them with rigor and accountability.
Experience building or working with evaluation/quality-measurement systems, such as regression detection or quality metrics, or the desire to learn.
Solid grounding in observability practices: structured logging, metrics, and using them to debug distributed systems in production.
Fluency with AI-assisted dev tools (e.g. agents for code generation, review, debugging), applied with deliberate direction and critical thinking.
Desired:
Experience with Go and/or Python.
Experience with event-streaming systems (e.g. Kafka).
Experience building LLM-backed products.
Practical experience applying ML, e.g. building, evaluating, or productionizing models.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: State of Minnesota
As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive support for utility and infrastructure projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field services across multiple industries. The 2026 merger with J.D. Hair & Associates further strengthened our capabilities and resources, adding decades of specialized expertise in trenchless, geotechnical, and structural engineering to our core offerings. As a proud member of the Michels Family of Companies, Mi-Tech collaborates with an internationally respected team to deliver integrated, end-to-end engineering, design, and construction solutions that meet the highest standards of quality and performance.
As an
Associate Project Manager – Energy Services,
you will serve as project support by planning, organizing, and implementing project management principles in support of the electrical distribution design process. In coordination with the Project Manager, this position will be involved in the QA/QC and training processes. This position will plan, direct, and coordinate activities of designated projects to ensure that goals or objectives are accomplished within the prescribed time frame and funding parameters. It is essential to demonstrate an understanding of how the business runs, how changing circumstances are handled, and who to contact when there are questions. Critical for success are excellent verbal and written communication skills and the ability to work independently and as a part of a team, meet deadlines, and anticipate and meet internal and external customer needs.
Why Mi-Tech Services, Inc.?
We will never ask you to prioritize speed ahead of safety
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We share experience and insights to develop industry leaders
We are a part of the Michels Family of Companies, a global leader in energy and infrastructure construction
Michels offers a comprehensive benefits program, subject to eligibility requirements, including medical insurance, dental insurance, life insurance, flexible spending accounts, health savings account, short-term and long-term disability insurance, 401(k) plan, legal plan, and identity theft and monitoring plan. 15 to 25 days of paid time off and 8 paid holidays annually.
Why you?
You take pride in completing projects others would not attempt
You want to take the lead with evolving technology
You enjoy knowing the best work requires a total team effort
You like to know your ideas and dedication are noticed and appreciated
You are a great communicator
What it takes:
Bachelor’s degree in construction management, Engineering, or related field, 3+ years of related experience, or equivalent combination.
Experience coordinating field operations, QA/QC, training and design processes
Experience with GE Smallworld, SAP, or similar utility design and work management systems preferred.
Strong communication and customer interaction skills.
Able to work as part of a team, yet be self-motivated and able to work independently with minimal supervision
Approximately 25% fieldwork and 75% office-based work. Field assignments are generally within the employee’s local geographic territory, with minimal overnight travel. Occasional overnight stays may be required. On non-field days, work location (company office or home office) will depend on the employee’s geographic location.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$29
—
$41 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
УдалённоRemote - US
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
South Metro Animal Emergency Care - Apple Valley, Minnesota
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
География найма не уточнена
South Metro Animal Emergency Care - Apple Valley, Minnesota
leadSouth Metro Animal Emergency Care - Apple Valley, Minnesota
География найма не уточнена
seniorUnited States (Remote)
УдалённоRemote - US
УдалённоleadRemote USA; This role is currently open to remote candidates based in the following U.S; Candidates based in Dallas will follow a hybrid work arrangement with our Dallas studio, with four days per week in the office (Monday–Thursday)
УдалённоseniorRemote - US
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process