Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
About the role
We’re expanding our investment in machine learning and building more customer-facing ML applications. To support that growth, we’re looking for a product leader to help shape the strategy for this function. You’ll work closely with engineers, data scientists, and product and commercial partners to bring ML into the customer experience and help drive growth across the Fanatics ecosystem. This is a high-visibility role at the center of how we measure and improve the impact of our growth investments.
Responsibilities
Own product strategy for customer-facing ML applications in our flagship product, tied to the ecosystem group’s key objectives: customer acquisition cost, cross-sell rates, and engagement
Design non-deterministic product solutions where models play a central role, and decide where ML adds value
Define how model performance is measured and evaluated, including measurement for probabilistic outputs
Run experimentation and testing as a core part of how the team decides what to ship
Partner with ML engineers and data scientists on requirements and evaluation, and with commercial and CRM teams who are working toward revenue targets
Translate between technical and non-technical stakeholders, educating partners who don’t have an ML or quantitative background
Make pragmatic tradeoffs and move quickly, balancing model quality against business needs
Experience and Skills
Senior product management experience, with a track record in product growth, experimentation, or data-driven consumer products
Quantitative background: statistics, measurement for probabilistic systems, or experience with LLM evaluation frameworks
Ability to make ML-specific product decisions and evaluate model performance (you don’t need to have been a data scientist)
Experience in consumer-facing product environments with large user bases and mature data and experimentation practices
Strong communication skills, with patience for teaching non-technical stakeholders
A flexible, pragmatic mindset: comfortable compromising and moving fast rather than waiting for perfection
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-Remote
#LI-AL1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$161,500
—
$212,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Michigan
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the North Detroit, MI metro area.
*All candidates must be able to work coverage in the North Detroit metro and surrounding areas (Pontiac, Troy, Waterford).
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$25.25
—
$29.75 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Denver, CO, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
As a Trader II - Risk at Fanatics Betting & Gaming (FBG), you will help create an entertaining betting proposition that appeals to Fanatics customers while appropriately managing betting limits and overall trading risk. Reporting into Trading Managers, you will be a key operator within the Risk team, with ownership across pricing management, liability management, customer management, and error detection. You will be a trusted point of contact on shift, guiding day-to-day operations, supporting colleagues, and communicating clearly with the wider Trading department and cross-functional partners. Whatever your background, keeping the customer and colleague experience at the heart of everything you do is vital to succeed in this role. This is an in-office position based out of Denver, Colorado.
Responsibilities
Work across the core functions of Risk: pricing management, liability management, customer management, and error detection
Understand how key risk metrics are calculated so you can provide meaningful, actionable feedback on them and identify their potential weaknesses.
Lead operational shifts, including the assignment of tasks that reflect team strengths and adjusting resourcing to the sporting schedule and betting volume.
Be present and responsive to the operational needs of the team, and stay on top of operational issues across Risk, Trading, and the on-app product, communicating how they will affect shift operations
Apply a robust understanding of FBG’s trading systems to troubleshoot, escalate, and document issues in the format required by cross functional stakeholders.
Understand all necessary processes within the Risk team and provide feedback on their efficiency and compliance
Help test new sportsbook features and trading models, and provide input to the wider team.
Contribute to continuous improvement across the Trading department, assisting with automation and identifying areas for advancement
Work closely with Commercial, Marketing, Product, Engineering, and Operations teams to create and implement a best-in-class, intuitive, and scalable betting experience for our customers, driven by data, user research, and competitor analysis
Ensure that Fanatics puts the customer at the heart of our Trading strategies.
Qualifications
Bachelor’s degree or equivalent in a quantitative or business field
3+ years of experience in a trading, risk, or similar role (sportsbook experience preferred)
A real passion for sport, and an inherent understanding of what sports fans want in order to be entertained
Ability to understand and interpret data, translating it into actionable insights
Strong understanding of customer profiling and risk metrics
Working knowledge of trading platforms and systems, with the ability to troubleshoot issues and clearly document them for Engineering
Ability to lead through communication, and to communicate confidentially and effectively with the wider trading teams
Comfort leading a shift, making sound decisions under pressure, and escalating when appropriate
Preference for an entrepreneurial, hyper-growth environment where decisions are made quickly
Team-first mentality, with a willingness to do what it takes to get the job done and to work cross-functionally across FBG and the larger Fanatics organization
Willingness to ask questions and learn, along with strong problem-solving skills
Proficiency with data analysis tools (e.g., SQL, Snowflake) and comfort using AI-assisted tools to analyze data, automate workflows, and improve trading processes.
Flexible work schedule required, including evenings, weekends, and holidays
Open to regular travel to events and other Fanatics offices for offsite and team meetings
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$68,000
—
$90,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
About the Role
Fanatics Betting & Gaming is hiring a Sr. Manager, Strategy & Operations to work directly with VIP leadership on how we acquire, grow the loyalty of, and retain our highest-value customers.
This is a strategy and operations role built around owning outcomes end to end: from the strategy itself through execution to the measurable results it drives. The person in this role will use AI and technology as core working tools to help build the experiences that make our top customers choose Fanatics, whether they're playing or trading, over any other option in the market.
What you'll do
Partner directly with VIP leadership to define and execute strategy for acquiring, growing the loyalty of, and retaining top-tier customers
Run a variety of concurrent projects spanning analysis, strategy, partnerships, and hands-on build work, shifting between them as priorities shift
Own outcomes end to end: from strategy design through execution through measurable results
Learn the business inside and out, understand what actually drives our customers, and use that understanding to shape what gets built and why
Use AI and technology as core working tools to build models, analyses, and workflows that improve how the VIP team identifies, engages, and serves high-value customers
Work cross-functionally with Data, Product, Engineering, and Marketing to ship VIP initiatives
Operate within a highly regulated environment, with sound judgment on responsible gaming considerations built into strategic and operational decisions
Who you are
5-8 years of experience, with a technical or engineering-adjacent background
AI-native: you use AI tools daily, not occasionally, and can point to something you personally built or shipped with them, along with a measurable outcome, not just a tool you used
Comfortable with ambiguity, moving fast, and making calls with incomplete information in a high-growth environment
Able to move fluidly across different types of work, analytical, operational, relationship-driven, technical, prioritizing across competing demands and following through to completion rather than moving on once the interesting part is done
Able to drive outcomes across teams without formal authority, through persistence, relationship-building, and clear prioritization, not just by waiting for alignment
Bias toward speed and execution: moves fast, removes blockers, and keeps initiatives moving even when the path isn't fully defined
Data fluency: understands how our systems and data structures work, SQL or Python experience expected, not just reliance on AI to generate answers
Excellent communicator who can work directly with senior leadership
Demonstrated ability to scope a problem and strategy, not just execute a spec, including identifying what actually matters to the end user or business before building
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is seeking a Senior Associate, VIP Retention Strategy to support the strategy behind how our highest-value customers are hosted. Our Account Management and Fanatics ONE Host teams exist to deliver service excellence to VIP customers across sportsbook and casino, and both are evolving quickly as we grow the population we cover.
This role is the strategy and operations engine behind that work. You will help raise the standard of our hosting program, translate the commercial strategies set by the sportsbook and casino teams into what hosts actually do day to day, and build the measurement and process that tell us whether it is working. You will partner closely with host leadership, analytics, and product, and your work will be visible to senior leadership.
Key Responsibilities
Support the strategy and performance of the Fanatics ONE Host program, raising the standard of service it delivers at scale.
Translate sportsbook and casino commercial strategies into clear plans and playbooks for the Account Management and host teams.
Build and maintain the reporting that measures hosting performance, retention, and customer engagement.
Define and document the processes, standards, and playbooks hosts work from, including tone and quality standards.
Help design and test new hosting approaches, and measure results against a control.
Partner with analytics and product on the tooling and AI-assisted workflows that make hosts more effective.
Build the briefing and insight materials hosts use to prepare for customer contact.
Support the operating cadence of the retention team: recurring reporting, performance reviews, and leadership updates.
Ensure Responsible Gaming standards are built into hosting programs rather than applied after the fact.
Experience & Skills
2+ years in betting, gaming, hospitality, or a comparable consumer business, ideally in a strategy, operations, analytics, or VIP-facing role.
Strong analytical foundation, comfortable working directly in data, building reporting, and defining metrics. Working fluency with Excel and exposure to SQL or a BI environment.
Clear writer, able to turn a strategy into a playbook that a front-line team can actually follow.
Highly organized, with the discipline to keep recurring reporting and process documentation current.
Comfortable partnering with front-line teams and senior stakeholders outside your direct reporting line.
Interest in how service and relationships drive customer loyalty, and in the tooling that makes service scalable.
Commitment to Responsible Gaming and to keeping customer wellbeing ahead of commercial outcomes.
Self-starter, detail-oriented, and comfortable with ambiguity in a function that is still being built.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$88,000
—
$107,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is seeking a Sr. Manager of VIP Acquisition Strategy & Growth to help run the day-to-day engine behind VIP acquisition. The VIP Acquisition team identifies high-value sportsbook and casino players and introduces them to the Fanatics experience.
This role sits at the center of how that happens. You will own the lead pipeline and scoring that inform where the team focuses, set the weekly contact plan, run the testing agenda, and own the reporting the acquisition team and leadership rely on. You will work closely with analytics partners and with the acquisition executives who carry outreach, and will see directly how your work translates into results.
Key Responsibilities
Own the lead pipeline: ingestion, enrichment, and scoring that rank and tier prospects.
Develop creative initiatives to identify new leads and bring in new customers.
Expand the top of the funnel through new lead sources and partnerships.
Set the weekly contact plan and routing across executive outreach and scaled channels.
Build and run the acquisition testing agenda across offers, messaging, and cadence.
Define how our approach differs for sportsbook versus casino prospects.
Own acquisition reporting, consolidating it into a single dashboard and maintaining it with analytics partners.
Set and track weekly and monthly acquisition targets and report on performance against plan.
Partner with the acquisition executives as their go-to resource for strategic and data needs.
Experience & Skills
5+ years in betting, gaming, or a comparable consumer business, ideally in acquisition, growth, CRM, or high-value customer operations.
Strong analytical foundation, comfortable working directly in data, building dashboards, and defining metrics. Working fluency with SQL, a CRM such as Salesforce, and a BI environment.
Track record of owning a recurring operating cadence: reporting, weekly planning, and target setting.
Experience designing and reading tests, with the rigor to act on results.
Familiarity with sportsbook and casino players, and what a high-value customer values in each product.
Effective working with analytics resources and front-line sales teams outside your direct reporting line.
Commitment to Responsible Gaming and to building programs that keep customer wellbeing ahead of commercial outcomes.
Excellent communicator, able to turn data into clear recommendations for technical and executive audiences.
Self-starter, highly organized, and comfortable with ambiguity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Saint Charles, MO, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Qualifications
Must have basic computer knowledge
General Sports and Sports Betting knowledge preferred, but not necessary
Must have a minimum of 1 years of cash handling experience in a work setting
21+ years of age or older
Must be able to obtain a Gaming License from the MD Lottery
Must be able to provide a high level of customer service in a very fast paced environment
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Must be able to stand for extended periods of time
Must be able to work a flexible schedule including nights, weekends and holidays.
Responsibilities
Provide the highest level of customer service, ensuring that all customers feel comfortable and become regular guests at Fanatics Sportsbook.
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
Stock sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean
Write Sports tickets in an accurate and timely manner
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
Explain wagering rules, including betting lines and odds, and procedures to guests
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary
Greet guests in a positive, friendly manner
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
Adhere to all rules and regulations set forth by MD Lottery and Fanatics.
Become familiar with entire bet offering and be able to answer questions about the offering with confidence.
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Have a positive attitude that helps ensure a great work environment
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy
Other duties as assigned
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$17
—
$17 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Denver, CO, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Troy, MI
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
LG Magna e-Powertrain USA, Inc
. is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG’s electric vehicle component capabilities and Magna’s experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of
the global LG Magna team, strives to become the global No.1 e-Mobility solution partner
by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that "people are the source of corporate competitiveness," we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people.
We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life.
Applicants must be currently authorized to work in the United States on a full-time basis.
The employer will not sponsor applicants for a work visa.
Overall Responsibilities:
Our Sales Account Manager position is a collaborative and highly impactful role that will be responsible for all commercial deliverables, tasks, and negotiations for assigned accounts. A successful candidate will be an experienced, self-driven and results-oriented engineer with a passion for sales account management to support our various OEM Business. The Sales Account Manager role requires the ability not only to understand Account Management but also, Accounts Receivable and Supply Chain Management tasks. This position’s responsibilities include: leading commercial issues and negotiations with the OEM buyer, resolving pricing discrepancies and payment issues, and supporting the resolution of supply chain issues. As the Sales Account Manager you will be required to work in cross functional teams which include customers, global HQ, development engineering, suppliers, quality and manufacturing plants.
Major Tasks Listed Below:
Act as the main point of contact between our customers and global HQ
Manage programs/projects through the full commercial life cycle (i.e. sourcing to mass production) including the management engineering changes for commercial and timing impact
Lead Commercial and Price negotiations which include annual cost reduction negotiations
Lead quote generation and submission through business case development and approval processes to ensure understanding of cost breakdowns and profitability analysis
Collaborate with HQ team to track & report Monthly revenue, Profitability of projects, Business plan, inform leadership of impact of demand changes
Conduct Contract and General Terms & Conditions (GT&C) reviews
Set up new customers in our internal system and update and maintain a master price file
Oversee and maintain supplier portal management
Ensure tooling requirements are met and proper invoicing is generated for on-time approvals and installation
Support the Supply Chain Management team to ensure supplier readiness and escalation of supply chain issues. Especially, the resolution of supply chain shortages and other issues that would impact launch timing
Manage all prototype, pre-production, mass production, accessory and service requirements
Lead the submission process for sales administration approval to ship all non-mass production material
Qualifications:
Bachelor’s Degree in Engineering, Business or other related technical discipline
Minimum of 6 years of experience of account management in the automotive industry
Ability to travel up to 10% to customer sites and for business meetings is required. A valid drivers' license is required for local travel.
Preferred Qualifications:
Prior account management experience with an Electric Vehicle (EV) Tier 1 supplier
Proficiency in supplier and customer portals such as GM SupplyPower
Knowledge of commercial issue management such as: pre-production components, contract negotiations, purchasing orders, pricing, tooling, engineering changes and supply chain development
Ability to be Self-driven, results oriented with a strong sense of initiative in tackling complex tasks
Ability to learn quickly with the willingness and flexibility to learn and adapt to company working culture and processes
Excellent written/verbal communication and organizational skills
Ability to understand customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer
Ability to work with customers and internal stakeholders and make sure all deliverables are met
Capacity to identify risks and raise issues to relevant stakeholders
Superior attention to detail
Ability to work under pressure and to maintain deadlines
Skill in MS Office skills (Excel, PowerPoint, and Word)
Applicants must be currently authorized to work in the United States on a full-time basis.
The employer will not sponsor applicants for a work visa.
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Troy, MI
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
LG Magna e-Powertrain USA, Inc.
is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG’s electric vehicle component capabilities and Magna’s experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems.
LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner
by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that "people are the source of corporate competitiveness," we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people.
We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life.
Overall Responsibilities:
This
Senior Manager of Business Planning
role leads business planning, forecasting, budgeting, cash flow management, risk analysis, and executive reporting to support strategic and operational decisions. The position is part of the leadership team and will analyze market intelligence, financial, operational, and workforce data to develop accurate financial models and performance insights to strengthen reporting processes and communicate business results. The role will be integral in communicating the business outlook to local management and our Korean headquarters and the parent company.
Major Tasks Listed Below:
Provide market and business intelligence on automotive and EV industry trends, OEM customer outlooks, competitive developments, and other relevant market dynamics to support strategic decision-making.
Analyze customer programs, vehicle and production volumes, pricing, profitability, and other key business drivers within an automotive or B2B manufacturing environment.
Incorporate market, customer, competitive, and industry insights into mid- and long-term business planning, forecasting, and strategic growth initiatives.
Assess business opportunities, risks, and sensitivities through scenario analysis to inform investment decisions, resource allocation, and mitigation strategies.
Develop and maintain short-, medium-, and long-term business plans, budgets, forecasts, cash flow plans, and risk outlooks.
Analyze and forecast financial, economic, operational, and workforce data to provide timely, data-driven insights for strategic and operational decision-making and business scenario planning.
Lead complex financial analyses and business plan evaluations, providing management with recommendations that support company objectives and performance improvement.
Serve as a cross-functional business partner, bringing a customer and commercial perspective to align Sales, Engineering, Purchasing, Operations, and Finance on business priorities and execution.
Prepare and deliver comprehensive management reports and presentations on business operations, financial performance, forecasts, and outlooks in English and Korean.
Develop and implement improved processes, procedures, and methods for financial analysis, reporting, performance tracking, and presentations; monitor their effectiveness and support KPI and organizational development.
Monitor revenue, expenditures, and financial performance; maintain accurate records of assets, liabilities, and other transactions, including deferred revenue, in accordance with the company’s revenue recognition policy.
Qualifications:
Bachelor’s degree in finance, Accounting, Business Administration, Economics, or a related field.
Minimum of eight years of professional finance experience.
Fluency in English and Korean, conversational or higher level of expertise is desirable to interpret the law and regulation in both US and Korea.
Demonstrated ability to provide market and business intelligence and translate customer, competitive, and industry insights into strategic business plans, forecasts, and growth initiatives.
Strong understanding of B2B manufacturing business drivers, including customer programs, pricing, profitability, volume, revenue, cost structure, and operational performance.
Advanced skills in mid- and long-term business planning, forecasting, opportunity assessment, risk analysis, and scenario modeling built on the analysis financial and business data.
Ability to evaluate business plans, investment opportunities, resource requirements, sensitivities, and risks, and develop clear recommendations for management decision-making.
Knowledge of budgeting, cash flow planning, financial performance tracking, revenue recognition principles, and the maintenance of accurate financial records.
Strong analytical and problem-solving skills, with the ability to interpret complex data, identify trends and key business drivers, and convert findings into actionable insights.
Advanced proficiency in financial modeling, forecasting, data analysis, and reporting tools, including Excel spreadsheet and PowerPoint presentation software.
Ability to develop and improve processes, procedures, performance measures, reporting methods, and analytical approaches to support KPI improvement and organizational development.
Demonstrated ability to lead cross-functional initiatives and collaborate effectively with Sales, Engineering, Purchasing, Operations, Finance, Korean headquarters.
Preferred Qualifications:
Master of Business Administration or a relevant professional credential, such as Project Management Professional, Certified Public Accountant, Chartered Financial Analyst, or another recognized finance certification.
Working knowledge of International Financial Reporting Standards and U.S. Generally Accepted Accounting Principles.
Experience with business intelligence or enterprise planning systems such as SAP.
Strong knowledge of the automotive industry, including OEM customers, vehicle programs, production volumes, market trends, competitive dynamics, and relevant industry developments.
Strong customer and commercial orientation, with the ability to understand business priorities and align stakeholders around strategic objectives and execution.
Applicants must be currently authorized to work in the United States on a full-time basis.
The employer will not sponsor applicants for a work visa.
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Summary
Serves as the primary People Ops technical liaison to IT/Corporate on all HRIS/HCM matters, and as the vendor point of contact across the People Systems portfolio (Deel, Lattice, AllVoices, ticketing/AI tooling, and future platforms), partnering with Corporate's Oracle HCM team on that platform specifically. Leads requirements definition and vendor evaluation for RFPs, delivering recommendations to leadership. Works cross-functionally across the broader People team (Talent Acquisition, People Experience, People Business Partners, and People Operations) in addition to shared services partners. Partners closely with IT on the design and rollout of People Systems workflow enhancements and automations, and with the AI team on People Ops AI enablement, including supporting ongoing triage of the AI/chatbot tool. Brings strong technical fluency across the People Systems architecture to evaluate proposals and troubleshoot issues independently, bridging IT, Corporate, vendors, and People Ops stakeholders to keep People Systems initiatives moving.
Key Responsibilities
Systems & Stakeholder Partnership
Serve as the primary People Ops technical liaison for all People Systems matters — integrations, data structure changes, permissioning, and system-related escalations
Develop and maintain strong technical fluency across Oracle HCM, Deel, and the broader People Systems architecture — sufficient technical depth to partner credibly with IT on system design, evaluate proposals, and diagnose issues independently
Partner with stakeholders on the design, prioritization, and rollout of People Systems workflow enhancements and automations, contributing People Ops requirements, use-case input, and user acceptance testing
Assess and communicate downstream impacts of People Systems changes across the People team, Finance, and IT, including test validation in lower environments ahead of go-live
Manage People Systems process improvement projects from ideation through adoption — defining scope, identifying stakeholders, tracking milestones, flagging issues, owning change management, and post-launch audits.
Partner with Corporate's Oracle HCM team on system configuration, enhancements, and roadmap alignment, serving as the People Ops-side technical partner on that platform
Act as first point of triage when system or tooling issues arise: diagnose whether the issue is data, configuration, vendor, or IT-integration related, and route to the correct owner for resolution
Vendor & RFP Management
Own vendor relationships across the People-specific systems portfolio (Deel, AllVoices, ticketing/AI tooling, and similar), and partner with Corporate on Oracle HCM vendor management specifically
Lead RFPs for new or replacement People Systems tools: define requirements, run vendor evaluations and demos, and deliver a final recommendation to leadership
Provide vendor selection rationale and requirements context to Procurement to support final contract negotiation and terms
AI Enablement
Support our AI/chatbot and ticketing solution — assisting with implementation, testing, and knowledge-base/data configuration
Serve as the ongoing triage point for the AI bot post-launch, diagnosing and routing issues to the correct owner
Partner with the AI team to evaluate additional AI tools and use cases for People Ops; translate AI team capabilities into practical, adopted enhancements for the People function
Process Enhancement & Enablement
Document system changes, vendor decisions, and troubleshooting playbooks for People Ops stakeholders
Communicate system and process changes clearly to non-technical audiences across People Ops
Partner with the People team to identify and implement enhancements to broader People Operations processes and workflows, improving efficiency and the employee experience
Partner to periodically assess People Systems and processes against organizational growth (headcount increases, new entities, M&A integration) — identifying scalability gaps and recommending proactive enhancements before they become operational constraints
Qualifications
Required
5+ years in HRIS/People Systems roles, with demonstrated experience owning vendor relationships and/or leading RFP processes
Strong working knowledge of Oracle HCM or a comparable HCM platform — architecture, permissioning, and integration points — sufficient to evaluate technical proposals and troubleshoot issues independently
Experience overseeing change management with strong partnerships across various stakeholders
Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
Comfort operating with limited precedent and no fixed playbook for every issue
Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows - e.g., building or configuring an AI-driven automation, prompt-based process, or integration, with a measurable outcome such as time saved or error reduction.
Preferred
Bachelor's degree plus 5+ years related experience, or equivalent work experience
Experience with partner teams vendor systems (Qualtrics, Jira Service Management, OKTA, etc).
Experience in a matrixed org where systems ownership is split between HR, Corporate and IT across multiple operating companies
Exposure to global/multi-entity HR data structures (EOR, international payroll)
Prior experience triaging vendor or platform issues (i.e., knowing when something is a vendor problem vs. an internal configuration problem)
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$100,000
—
$150,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Denver, CO, United States; New York, NY, United States; Toronto, ON, Canada
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Senior Growth Manager - Generosity & Flowthrough
About Fanatics
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Role Overview
We're seeking a Generosity & Flowthrough Strategy Senior Manager to own how Fanatics Casino allocates promotional generosity and how that generosity flows through to player value and broader business economics. This is a highly analytical, high-impact role sitting at the intersection of CRM, Finance and Analytics.
You will set the framework for how generosity budget is allocated, own the efficiency of our promotional spend, and build the financial models and investment cases that justify how we spend to grow the business sustainably.
KEY RESPONSIBILITIES
Generosity Strategy & Allocation:
Own the framework for allocating generosity budget across player cohorts and promotional mechanics, ensuring spend is directed to where it drives the greatest incremental value.
RTC Performance Management:
Continuously monitor and improve Return to Customer (RTC) efficiency across the base, identifying where generosity is under- or over-indexed and adjusting strategy accordingly.
Flow-Through & Cross-Sell Economics:
Build and maintain the flow-through model that connects promotional spend to downstream player value, including the economics of cross-sell between Casino and OSB.
Financial Planning & Investment Cases:
Act as the primary interface with Finance for generosity and promotional spend, building clear, data-backed investment cases for new mechanics, budget changes or strategic tests.
Analytics & Insight:
Partner with Analytics to track cohort and mechanic performance, using data to continuously refine generosity strategy across the base.
Cross-functional Collaboration:
Work closely with CRM, Product and Finance to ensure generosity and flowthrough strategy stay aligned with broader growth objectives.
Qualifications
5+ years of experience in a growth, CRM, or commercial strategy role, ideally in iGaming, iCasino or a highly regulated digital business.
Strong financial modeling skills; comfortable building and defending investment cases with Finance stakeholders.
Advanced proficiency with SQL, Excel/Google Sheets and BI tools (Tableau, Looker) to analyze cohort and promotional performance.
Experience designing or managing bonusing/generosity frameworks and measuring their ROI.
Strong stakeholder management skills across Finance, CRM, Product and Analytics.
Nice to Have
Experience with RTC/Return-to-Player modeling in an iCasino context.
Background in pricing, revenue management or promotional economics.
Exposure to cross-sell strategy between casino and sportsbook products.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$118,000
—
$136,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United States
Who We Are
MEMX
is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.
Description
MEMX is seeking a
Legal Intern
to join our team this summer. This opportunity is designed for a law student interested in gaining practical experience in the legal work behind a growing financial technology and securities exchange organization. You’ll work alongside experienced attorneys, contribute to meaningful projects, and learn how legal advice supports the business. This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC. This internship will run from June 7 through August 13, 2027, with flexible start and end dates to accommodate the cohort’s academic schedule.
*MEMX has currently approved ONLY the following states for remote work:
California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah.
What You’ll Be Doing
Conduct legal research on topics relevant to MEMX and summarize your findings for the team
Assist with drafting, reviewing, and proofreading regulatory filings and other legal documents, agreements, and correspondence
Help organize and maintain legal files, research and other team resources
Attend meetings and collaborate with attorneys and colleagues across the organization
Support additional legal projects as needs arise throughout the summer
Requirements
Currently enrolled in a J.D. program
Strong legal research, writing, and analytical skills
Excellent attention to detail and organizational skills
Clear communication and a willingness to learn
Ability to work in person at our Midtown Manhattan office during the summer
Permanent residence in one of MEMX’s approved states for remote work during the internship
What You’ll Gain
Hands-on experience with legal work in the financial markets
Mentorship and guidance from experienced attorneys
Exposure to how the Legal team works with teams across MEMX
Opportunities to connect with fellow interns and MEMX colleagues
Why MEMX
At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to:
Learning opportunities:
Attend Lunch & Learn sessions, professional development workshops, and relevant courses.
Mentorship and support:
Learn from a mentor and a designated buddy who can help guide you throughout the summer.
An intern cohort:
Connect with interns working across other MEMX teams.
Social events:
Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite.
Regular feedback:
Check in with your manager and HR to discuss your progress, ask
questions, and get support
Future opportunities:
All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs.
Pay Rate:
$40/hourly
Application Materials:
Please submit the following materials:
Résumé
Cover letter
Writing sample (optional)
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Summary
Delivers timely, high-quality people reporting and analysis, handling core tasks with limited direction. Owns recurring and ad hoc reporting, keeps People Analytics dashboards accurate and current, and prepares clean, compliant datasets for deeper analysis. Works in FBG's HRIS data environment (Snowflake and Oracle HCM) to catch data issues early and see them through to resolution. The work directly supports People team goals, partnering across the People team, IT, and the Data team.
Key Responsibilities
Reporting & Data Delivery
Complete and track ad hoc and state/regulatory reporting requests, working independently on routine reporting and meeting agreed timelines.
Pull and build reports in Oracle HCM (OTBI) to support People team requests
Maintain a clear log of recurring reports, owners, and delivery cadence
Complete analysis for People team metrics i.e. attrition, headcount trends, etc
Dashboards & Self-Serve Tools
Handle updates and maintenance for People Analytics dashboards, currently in Streamlit in Snowflake
Take on more advanced dashboard development under guidance from the People Analytics and DSEA teams
AI Enablement
Use approved AI tools such as Claude to speed up everyday work, including drafting queries, documenting processes, and summarizing findings
Explore new AI capabilities in Snowflake and the broader People tech stack, and share what you learn with the team
Build automations and process improvements using available AI tools, with guidance from the larger AI enablement and People Analytics team
Validate AI-generated output and follow FBG's AI use guidelines before sharing work
Data Preparation, Quality & Privacy
Prepare data for advanced analysis, including combining large datasets from multiple sources, cleaning and validating data
Follow FBG's people data privacy and security standards, including state and international compliance
Flag data discrepancies to People Analytics and People Operations, and track each issue through to resolution
Team Contribution & Communication
Share findings clearly and concisely with People team partners, including non-technical audiences
Identify opportunities to improve reporting processes and share them with the team
Support peers by sharing knowledge and helping stakeholders understand what the data shows
Qualifications
Required
3+ years of experience in an analytics role, ideally within a People team
Proficiency with SQL and experience working in a cloud data warehouse such as Snowflake
Experience with a data visualization tools (Streamlit, Sigma, Tableau, Power BI, or similar)
Familiarity with team member lifecycle metrics such as headcount, attrition, hiring, internal mobility, and engagement
Experience handling sensitive or confidential data with care and strong attention to detail
Ability to clearly define routine and non-routine data problems and explore solutions
Clear, concise communicator who can explain data to non-technical audiences
Experience balancing multiple priorities in a fast-paced environment, in partnership with your manager
Collaborative, proactive, and growth-minded
Preferred
Bachelor's degree in a relevant field such as Mathematics, Statistics, Engineering, Computer Science, or Industrial/Organizational Psychology, or equivalent work experience
Experience with Python, R, or similar
Working knowledge of basic statistical concepts
Experience with HR systems such as Oracle HCM/OTBI, Greenhouse, Qualtrics, learning management systems (LMS), and performance management platforms
Comfort using AI tools such as Claude to speed up analysis, documentation, or reporting workflows
Familiarity with Git or version control
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$53,000
—
$80,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We're hiring a Senior Director, Content & Social to build and run the organization responsible for winning mindshare. This leader owns the full portfolio: original content production, creator partnerships, community/discourse channels (X, Discord, Reddit), and the paid amplification layer that supports all of it.
What You'll Own
Strategy & Measurement
Own the scoreboard: connect content/social performance (reach, non-follower reach, engagement) to unaided awareness and be fluent enough in both content and commercial metrics to defend that investment
Build and maintain competitive benchmarking (share of voice, response time, engagement on comparable content) against the fastest-moving players in our space
Manage a mix of FTEs and agency partners - know when to build in-house vs. buy.
Build the business case for incremental investment (staff, production, paid media, talent) using content and commercial metrics side by side. You should be as comfortable defending a budget ask to a CFO-minded stakeholder as you are giving creative notes
Manage an annual portfolio across production, talent, paid boosting, and staffing
Content Engine
Scale original content output with a defined static/video mix) without sacrificing quality or brand distinctiveness
Build repeatable, sustained formats (not one-offs) grounded in customer psychology and use our core differentiators as recurring proof points where applicable
Creator & Talent
Run a volume-based creator program alongside our signature talent partnerships, sourcing and vetting creators for fit, risk, and commercial upside
Own the function end to end: briefs, approvals, agency management, and roster development
Real-Time & Competitive Response
Build and run the real-time response playbook across platforms
Build a programmatic publishing + paid amplification engine triggered by performance thresholds
What You'll Bring
10+ years in social/content leadership, ideally with direct experience in sports, betting, gaming, or a comparably fast-moving, discourse-heavy category (streaming news, culture media, or a "newsroom-speed" digital brand).
A track record of building or scaling a content/social org from a small existing team into a larger, structured operation
Fluency in both content metrics (reach, engagement, non-follower reach, share of voice) and commercial outcomes (handle, awareness, LTV) and the ability to translate between the two for executive audiences
Fluency in X, Discord, and reddit as discourse platforms
Experience managing creator programs at volume (sourcing, vetting, negotiating, briefing) rather than one-off influencer campaigns
Comfort operating in regulated/compliance-heavy content environments (gaming, finance, alcohol, or similar) is a strong plus
A point of view on sports + cultural discourse sufficient to hire and direct a team that can operate credibly in both dimensions
Direct people management experience - this role builds and leads a team of 10+ across FTEs and agency/contractor partners.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$210,000
—
$260,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We're hiring a Director, Social Growth to own the flywheel connecting creator and organic content to paid amplification for Fanatics Sports & Casino. This role manages the creator program, the clipping/production pipeline that turns long-form and creator content into distributable short-form assets, and the boosting layer that scales what's working, backed by a measurement practice tight enough to prove the flywheel is actually working.
What You'll Own
Social Growth Flywheel (Paid + Organic)
Own the end-to-end flywheel: organic and creator content performance feeds boosting decisions, and boosting data feeds back into what gets produced next
Run boosting across owned, creator, and aggregate accounts, prioritizing spend against content already showing organic traction
Set and manage the paid boosting budget, forecasting spend against content calendar and moment-driven opportunities
Clipping & UGC Production
Own production of clipped and UGC-style creative: sourcing, cutting, and packaging long-form and creator content into distributable short-form assets
Set the clipping pipeline and production standards (turnaround time, format specs) to keep pace with real-time content opportunities
Own UGC creative production end to end: briefs, sourcing, and quality standards for user-generated and creator-style content
Managing creator agency relationships
Own the creator roster architecture across different tiers, mapped to Fanatics Sports & Casino and Fanatics App brand mandates
Set the threshold and criteria for which creator and clipped content qualifies for paid amplification support
Measurement & Analytics
Own the measurement practice for the full flywheel: reach, non-follower reach, engagement, share of voice, and CPM efficiency against benchmark, reported with rigor, not just directionally
Build and maintain a clean, defensible read connecting flywheel activity (clipping, boosting, creator content) to unaided awareness and brand favorability lift
Report media efficiency in CPM terms against category benchmarks and bring the same rigor to clipping and UGC output (volume, velocity, and performance by format)
Team Leadership & Cross-Functional Coordination
Manage the Senior Manager, Content Amplification as a direct report, setting quarterly flywheel priorities
Partner with Programming on which moments warrant proactive clipping, boosting, or creator activation
Coordinate with Platform Strategy and Content Lead to keep flywheel output aligned with platform-specific formats and brand voice
What You'll Bring
8-10 years across creator/influencer marketing, paid social, or performance-driven content growth, ideally in sports, betting, gaming, or a comparably fast-moving category
Direct experience running a paid + organic growth flywheel: knowing when to boost, what to clip, and how to read the data connecting the two
Fluency in measurement and analytics: comfortable owning a scoreboard (reach, engagement, CPM, share of voice) and defending it to both creative and commercial stakeholders
Experience managing UGC or clipped content production, including sourcing, format standards, and turnaround expectations
Direct experience negotiating creator/talent contracts, usage rights, and exclusivity terms
Direct people management experience
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$166,000
—
$230,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Dublin, Ireland
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We are seeking a Data Scientist I to join our growing Data Science organization on our newly formed Decision Science team. The role reports into the Decision Science Manager and will focus on creating insight to drive the growth of the business, partnering closely with senior commercial stakeholders and their teams. Supporting commercial and analytics stakeholders with high level Sportsbook & Casino strategy will be a top priority for this Data Scientist, as well as providing ongoing analysis and recommendations to stakeholders.
Responsibilities
Develop a deep understanding of the iGaming ecosystem, encompassing both Sportsbook and Casino products, operations, and player behavior.
Build strong relationships with stakeholders across both Sports and Casino business units, serving as a key technical contributor to driving total commercial performance.
Collaborate with Data Scientists and Analysts to implement and refine scalable solutions for complex iGaming business problems.
Contribute to the development, deployment, and iterative improvement of automated personalization and promotion engines across the iGaming suite.
Build and maintain sophisticated Lifetime Value (LTV) models to improve player segmentation and marketing efficiency.
Remain current on technology, machine learning trends, and competitive shifts within the global sports betting and gaming industry.
Experience and Skills
A minimum of 2+ years proven experience in a data science or advanced analytics role.
Degree in a quantitative field, e.g., Mathematics, Physics, Statistics, Engineering, or Computer Science, Economics.
Strong SQL proficiency and strong proficiency in Python, with experience building and validating machine learning models.
Strong understanding of statistics concepts such as regression, clustering, and A/B testing in high-growth environments.
Expertise in experimental design and causal inference, including A/B/n testing, quasi-experiments, and uplift modeling to determine true incremental value.
Demonstrated ability to partner with stakeholders, earning trust through data-driven insights and clear communication.
Outcome-oriented and data-driven; comfortable navigating fast-paced, high-growth environments.
Preferred but not required
Experience experimenting with Generative AI solutions (e.g., LLM-based analysis, automation, or insight generation) and identifying opportunities to apply them within a commercial analytics environment.
Previous experience in iGaming (Sportsbook or Casino), or previous experience with Customer Lifetime Value models is a significant plus.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
€47.300
—
€59.400 EUR
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Michigan
Denver, CO, United States
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