Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a proactive and technically curious
DevOps Engineer
who is passionate about building reliable internal infrastructure and improving engineering workflows through automation. In this role, you will contribute to the development and maintenance of CI/CD pipelines, enhance internal tools, and help ensure stable and efficient services for engineering, security, and other internal teams.
We value people who enjoy solving complex technical challenges, continuously improving processes, and collaborating across teams to deliver impactful solutions.
Tech Stack:
Monitoring
: Zabbix, Grafana, Graylog
Operating Systems:
Unix-like (CentOS/Debian/Ubuntu), Windows Server
Languages
: Ready to work with Python, SQL, optional: Groovy, PowerShell
Containers
: Docker (and similar container runtimes)
Orchestration & Service Mesh
: Kubernetes, Istio
CI/CD Systems:
Jenkins, TeamCity
Cloud services
: Azure/AWS (optional)
Others
: Git, Terraform, Ansible, IIS, SVN
Responsibilities:
Design, develop, and optimize automation for CI/CD pipelines (builds, quality checks, deployments, e2e testing, performance testing, etc), enabling faster and safer releases for R&D teams.
Develop and maintain
tools and services
for development teams, security teams, and other stakeholders.
Build and maintain advanced monitoring, alerting, and fault-tolerance systems, ensuring proactive detection and resolution of issues.
Partner with developers, QA engineers, and architects to implement best practices in DevOps and automation.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being
: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package
: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Amsterdam
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
About the Role
We're looking for a highly driven SDR to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers.
In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the customer, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share.
What You’ll Do
- Own top of the funnel activity for a dedicated region.
- Hit conversion targets across the stages of the funnel that are in your responsibility.
- Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region.
- Do market research and competition analysis to identify opportunities within your region.
- Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.
- Ensure smooth handoff to Success following close to drive activation and ongoing performance.
- Maintain high CRM hygiene to enable the best handover to the sales and success team.
What You’ll Need
- 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space.
- Passion for the hospitality industry and customer-facing activities is a strong plus.
- Bachelor's degree in business, finance, engineering, or a related field (or equivalent work experience) is a strong plus.
- Willingness to roll up your sleeves and “Leave your ego at the door” mentality
- Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
- Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders.
- Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action.
- The ideal candidate will be fluent in English and Dutch
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive and technically curious DevOps Engineer who is passionate about building reliable internal infrastructure and improving engineering workflows through automation. In this role, you will contribute to the development and maintenance of CI/CD pipelines, enhance internal tools, and help ensure stable and efficient services for engineering, security, and other internal teams. We value people who enjoy solving complex technical challenges, continuously improving processes, and collaborating across teams to deliver impactful solutions.The role is based in Ukraine.Team composition:1 Product owner, 1 Technical Lead, 4 DevOps EngineersTech Stack:Monitoring: Zabbix, Grafana, GraylogOperating Systems: Unix-like (CentOS/Debian/Ubuntu), Windows ServerLanguages: Ready to work with Python, SQL, optional: Groovy, PowerShellContainers: Docker (and similar container runtimes)Orchestration & Service Mesh: Kubernetes, IstioCI/CD Systems: Jenkins, TeamCityCloud services: Azure/AWS (optional)Others: Git, Terraform, Ansible, IIS, SVNResponsibilities:Design, develop, and optimize automation for CI/CD pipelines (builds, quality checks, deployments, e2e testing, performance testing, etc), enabling faster and safer releases for R&D teams.Develop and maintain tools and services for development teams, security teams, and other stakeholders.Build and maintain advanced monitoring, alerting, and fault-tolerance systems, ensuring proactive detection and resolution of issues.Partner with developers, QA engineers, and architects to implement best practices in DevOps and automation.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Bruxelles, Belgique
Why Paynovate?
Paynovate is a growing Belgian fintech with over 80 employees, developing payment solutions in a fast-moving, regulated environment. We value autonomy, ownership and teamwork.
Join our Infrastructure team and take on technical and leadership challenges at the heart of our payment platform.
Your Role
Reporting to the Head of Engineering, you'll lead our team of four System Engineers, drive our AWS-first strategy and keep our platform secure, reliable and cost-efficient.
This is a hands-on role: around half of your time will go to engineering work alongside your team, the other half to technical leadership, governance, planning and people management.
You'll join the Engineering management team, shaping technical direction alongside fellow team leads and senior technical contributors. You’ll work closely with Security, Compliance, Risk, Finance and Operations, and above all with delivery teams, giving them a secure, compliant platform they can ship on autonomously.
What You'll Work On
Our Infrastructure team powers a payment platform undergoing significant modernisation, with the following key priorities:
AWS-first
: Migrating our remaining on-premises solutions to the cloud and making AWS the default for everything we build and run.
Reliability and compliance
: Keeping our infrastructure reliable, observable and compliant with PCI-DSS, PCI-PIN, DORA and other regulatory requirements.
Platform hardening
: Strengthening the security of our operating systems, networks and third-party integrations against evolving threats.
Autonomous delivery enablement
: Improving our operating model so delivery teams ship autonomously through a DevOps culture, CI/CD and automation, while keeping strong control over production changes.
What You'll Do
System Engineering
:
Lead the infrastructure side of our AWS migration while keeping existing systems stable.
Design, build and troubleshoot cloud and on-premises systems using Terraform, Ansible, Docker and AWS services.
Build and improve the CI/CD pipelines, automation and self-service tooling that delivery teams use to deploy and run their services.
Operate our MySQL databases in production.
Participate in a compensated on-call rotation, approximately one week per month.
Team Leadership
:
Hold one-to-ones, provide regular feedback and conduct annual performance reviews.
Manage recruitment, onboarding and team development, coaching engineers and strengthening technical practices.
Build a healthy, collaborative team culture where issues are raised and resolved early.
Lead delivery planning and execution, balancing team capacity, business priorities, platform reliability and technical debt.
Work with fellow team leads on cross-team initiatives, such as bringing AI into our engineering workflows and evolving our shared SDLC and change-management practices.
Communicate plans, priorities and technical decisions clearly within the team and to technical and non-technical stakeholders.
Technical and Operational Leadership
:
Own the infrastructure roadmap, in alignment with delivery teams and the Engineering management team.
Own monitoring, alerting and incident management: SLOs, MTTA/MTTR, observability dashboards and blameless post-mortems.
Lead cloud architecture discussions and decisions with architects and delivery teams.
Shape our platform engineering approach, providing self-service tools and guidance that empower delivery teams.
Drive security initiatives together with Security and Risk.
Own infrastructure spend: track costs, negotiate with providers, and optimise our usage.
What You Bring
Essential
:
Strong AWS experience, including architecture, operations and security.
Solid experience with Linux, Docker and Infrastructure as Code (Terraform, Ansible).
Good understanding of networking and hybrid cloud/on-premises environments.
Experience with CI/CD, infrastructure automation, observability and production troubleshooting.
Experience leading an engineering team, including direct people management, coaching and delivery ownership.
Strong communication skills and the ability to work across teams.
A pragmatic, business-aware approach to technical decisions.
Professional working proficiency in English.
Nice to Have
:
Experience operating MySQL in production.
Experience with HSMs.
Experience in payments, fintech or another regulated environment, ideally with PCI-DSS, PCI-PIN or DORA.
Experience working with vendors and keeping infrastructure costs under control.
Don't tick every box? We'd still like to hear from you
How We Work
Our engineering culture is built on a balance between autonomy and teamwork, guided by three principles:
Autonomy: "I can do it." Take initiative, solve problems and know when to ask for help.
Ownership: "I make sure it gets done." Take responsibility and follow things through.
One Team: "We succeed together." Communicate openly, share knowledge and support each other.
What we offer
A hands-on leadership role with real autonomy and impact on how our payment platform evolves.
Technical challenges in payments, including the modernisation of existing systems.
A collaborative team and opportunities to develop your skills.
Hybrid working and a benefits package including 32 days of holiday, a mobility budget, meal vouchers, health and group insurance, a phone, and a homeworking allowance.
Interview Process
Technical Background and Ways of Working
(60–90 min): Meet other Engineering Team Leads. We'll dive into your technical background and discuss how we collaborate, solve problems and support each other as peers.
Department Vision and Q&A
(60 min): Meet our Head of Engineering. This is an opportunity to understand the broader company strategy, learn about the engineering department's goals and ask any big-picture questions you have about the role.
Meet the Team
(30 min): An informal chat with one or two engineers from your future team. This is a two-way street: it gives the team a chance to meet their future manager and gives you a feel for the people you'll be leading day to day.
Location: Copenhagen
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants’ needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Danish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Helsinki
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Finnish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Argentina; Brazil
Workplace: Remote
We're looking for an experienced and strategic Senior Data Analyst to join Uberall's product team. In this role, you’ll be at the heart of product decision-making, working closely with product managers on how we measure each product, whether launches work, and what the data tells us. Your skills in distilling complex data into meaningful narratives will be instrumental in supporting our growth and product innovation.
If you’re passionate about using data to tell compelling stories, enjoy structuring insights that influence product decisions, and thrive in a collaborative environment, this could be the perfect role for you. Join us in creating exceptional experiences for our clients and helping shape the future of our products. Apply today to make a tangible impact with your data expertise!
Your Responsibilities:
- Build and maintain well-documented product data models in dbt, working within the BI team's shared standards and review process.
- Act as the analytics point of contact for the Product data domain, working with domain owners and data partners to keep metric definitions and standards consistent across the company.
- Build and maintain dashboards and reports that give product managers a clear, self-serve view of how their products are performing.
- Define and monitor key product performance metrics with stakeholders, focusing on areas such as acquisition, retention, monetization, and adoption to drive product and business insights.
- Collaborate with product managers, engineers, and cross-functional teams to prioritize features and drive a data-informed product roadmap.
- Create clear, concise stories from data analyses, presenting findings to technical and non-technical audiences to inform product decisions and strategy.
- Conduct in-depth analyses of user behavior, feature usage, and A/B test results to evaluate product changes and measure their impact on user engagement, retention, and revenue.
- Analyze product usage trends to define activation metrics that increase customer lifetime value (LTV), and contribute product usage signals to churn prediction alongside data and Customer Success partners.
- Shape the product analytics roadmap together with product managers, prioritizing the questions that matter most for each product area.
- Mentor and support team members, promoting best practices in data analysis and effective communication across the organization.
- Use AI-powered analytics tools and agentic workflows (LLM assistants, automations, AI product tracking) on top of our shared data platform to scale self-serve insights for product teams.
Your Profile:
- 5+ years of experience in data analysis, ideally with experience in or close collaboration with product teams in a SaaS or technology environment.
- Advanced skills in BI and product analytics tools (e.g. Metabase, Pendo), and comfortable picking the right tool for each question.
- Strong command of SQL, with the ability to create and optimize complex queries on large datasets.
- Solid experience in data modelling (e.g. dimensional modelling, dbt or similar), designing clean, documented and reusable models that act as the single source of truth for product metrics.
- Hands-on experience using AI tools (e.g. coding assistants, LLM-powered analytics) to accelerate query and model development, automate repetitive work and speed up insight generation, while keeping a critical eye on accuracy.
- Proven ability to translate complex data insights into clear, actionable recommendations for cross-functional teams.
- Hands-on experience with adoption analysis, A/B testing frameworks and statistical analysis, with a solid foundation in designing and analyzing experiments.
- Proven experience in establishing and tracking core product metrics and driving insights that influence product development and growth initiatives.
- Exceptional communication and presentation skills, adept at engaging and aligning stakeholders at all levels.
- Highly organized, with strong prioritization skills to manage multiple projects and deadlines.
- Comfortable working both independently and collaboratively in a dynamic, fast-paced environment.
- Fluency in English is required; additional language skills are a plus.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Brand & Creative at Checkout.com http://Checkout.com
We’re determined to build the best FinTech brand in the world. To do this, we’ve built a Brand & Creative team that is a collaborative group of problem-solvers who partner with people across the business on a wide range of activities. From brand identity, product marketing, and performance campaigns to physical brand environments, responsive web experiences, and bespoke pitches. We’ve built retro games, out-of-home campaigns across Europe and the US, created immersive event experiences, and TV ads that introduce the invisible engine powering payments for the world’s biggest brands. And we’re just getting started.
About the Brand & Creative team
We’re a diverse team of creative thinkers with a strong culture of experimentation and collaboration at its heart. And we love the work we do. Our Creative Operations team helps make sure we’re on the right work at the right time. We partner closely and cross-functionally with Product Design, and hold regular Design Town Halls where we align and cross-pollinate to cultivate our shared vision for design at Checkout. We work closely with partner agencies to realize our vision. We champion our brand attributes, design principles, systems, and standards that support us in creating world-class work with our colleagues and partners. We work alongside sharp Marketeers who help drive our brand awareness across the world, and are the ultimate guardians of the Checkout.com http://Checkout.com brand.
What does a Brand Manager do at Checkout.com http://Checkout.com?
Brand Managers at Checkout own our biggest brand moments – from global advertising campaigns and our flagship Peak Season campaign, to the brand-focused initiatives that define how the world sees us. You’ll also be the connective tissue between Checkout.com http://Checkout.com and our audiences. Working across B2B and B2C campaigns, you’ll lead on everything from goal-setting through to launch and measurement, orchestrating the many moving parts that bring an idea to life across markets and channels. You’ll set clear objectives, plan distribution, coordinate with channel owners, and partner closely with our creatives to make sure every campaign lands with impact. Brand Managers are highly organised, exceptional communicators, and comfortable holding the whole picture – the timeline, the stakeholders, the budget, and the creative ambition – all at once.
What we're looking for:
- Proven experience planning and delivering integrated brand campaigns end to end, ideally with a mix of B2B and B2C, working alongside creatives, copywriters, media and channel owners to bring big ideas to life.
- Confidence setting clear campaign goals and KPIs, measuring performance against them, and using the results to sharpen the next moment.
- Organisational excellence – you can juggle multiple work-streams, timelines, stakeholders and budgets at once without dropping a detail.
- Strong communication skills, with the ability to align cross-functional teams, brief creatives clearly, and keep everyone moving in the same direction
- Experience planning distribution and coordinating across channels – from out-of-home and paid media to owned and partner channels – to maximise reach and efficiency
- You think holistically about the campaign – the audience, the message, the channel mix, and the moment it lands in.
- You’re comfortable interfacing with partner brands and merchants, gaining their buy-in and supporting co-marketing activities that benefit everyone involved.
- A close collaborator with creative teams, and a guardian of our brand, with a great understanding of how we show up across channels and communications
- You are skilled in articulating your work, the process, and decisions to cross-functional stakeholders and you’re proactive in getting constructive feedback to help you produce your best work
- A drive to deliver exceptional work and always iterate for better solution
About you:
- You care deeply about your work, and strive to deliver the best quality output possible. You welcome constructive criticism
- You're not an island. You can show and tell us how you've helped the people around you get better, or brought in others’ support from inside or outside the team to get something done
- You think in systems. You can anticipate the ripple effects small and large changes will have on the brand experience
- You highly prize being accountable. You take ownership for every action, share faults and failures, strive for better, and build trust
- You're self motivated and can work independently
- You love learning. You might not have experience for everything this role requires, but you're excited to grow and learn – sometimes 'wearing many hats' in a team
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
We’re looking for a talented individual to join our Rider Onboarding and Compliance Team. This is a bustling and vibrant team that helps applicants become riders to ensure we have enough riders in the fleet to supply customer demand and proactively ensure riders remain in service and compliant during their time with Deliveroo. This is the perfect opportunity to join an exciting, fast-growing business and expand your operational abilities.
About the role
You will report to the Rider Compliance Team Lead and collaborate with the Rider Compliance Team to proactively ensure riders remain in-service and compliant by effectively and efficiently managing compliance pipelines. In collaboration with the Rider Compliance Senior team, you will be responsible for reducing rider downtime resulting from compliance processes and ensuring Deliveroo is compliant with local laws at all times
What you'll be doing:
Accurately load riders to compliance sweeps to ensure we have valid and compliant rider information and documentation
Monitor the rider compliance flows to ensure minimal friction in the process
Provide SME compliance knowledge to Deliveroo team to ensure we successfully launch in new markets and our fleet remains compliant
Manage vendor compliance queues to ensure that compliance cases are reviewed and actioned efficiently
Develop and provide SME market-specific compliance knowledge to our vendors and internal teams
Respond to internal and external compliance escalations
Ensure the Rider Compliance Team process and training documentation is up-to-date
Provide comprehensive training to new starters and our vendors
Collaborate with the Compliance Team to identify opportunities for reducing inefficiencies within our processes
Collaborate with the broader Rider Compliance Team to achieve KPIs and targets
Proactively identify, investigate and take appropriate actions to mitigate rider compliance risk within our fleet or processes
Requirements
You are proficient in written and spoken English
You are an excellent and confident communicator
You are highly organised
You are detail-oriented
You are a strong team player
You are happy working in a fast-paced environment and can easily adapt to change
You are self-motivated and eager to learn
You are curious and can challenge processes that aren’t working -- you get to the bottom of things
You are familiar with G-Sheets or Excel (can maintain complex spreadsheets).
Experience using Salesforce
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Toronto, ON, Canada
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 YOUR MISSION
As an Account Executive, you’ll be responsible for full sales cycles from prospection to onboarding.
Most of your meetings will be with Founders, or Heads of HR or Finance.
You’ll understand their pain with incumbent insurers and connect that to how a 100% digital solution can help close critical gaps in the health system.
You’ll build relationships through outbound, hosting community events, attending conferences, writing content online & any other channel that increases your empathy and understanding of the market’s challenges.
You’ll share what you hear from prospects & customers so we adapt our product to best serve their needs.
You’ll work with marketing to build relevant campaigns, events, sponsorships and other initiatives.
You won’t wait for leads - you’ll go create them through action.
If you want to be handed a script & playbook on day one, Alan may not be the right fit for you. If you want to build with us, while we tackle these important challenges, you’re at the right place.
⭐️ WHO YOU ARE ⭐️
You may be a great fit at Alan if you have:
- 2 to 8 years as an Account Executive in B2B tech sales
- Full fluency in English required; French is a strong plus
- Experience at all stages in the deal cycle (ex. prospection through contracting)
Nice to have:
- You’ve moved from SDR or BDR to AE faster than your peers
- You’ve overachieved your quotas
- Experience working at a high-growth company
- Experience selling to HR or Finance leaders
- Experience in either health or insurance
- Experience winning deals in French
- Comfortable with Feedback and a Coaching Culture
YOUR PROFILE
- Builder: opening new markets or verticals excites you. Writing the playbook is more exciting to you than reading one.
- Ownership: you don’t sit back and wait, you go out and create value through action
- Communication: love written communication & sweat the details
- Initiative: you are OK to build your own decks, 1-pagers, and content. You don’t need a 100-person marketing team to make things happen.
- Outcomes focused: no-ego doer & scrappy; you want to put your name on something meaningful in healthcare.
- Thrive In-Person: our sales team works from the office 4-5 days a week - we believe proximity fuels collaboration and customer focus.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
- Competitive salary + equity (grid level B1-D here https://alan.com/en/careers/a/salary-equity)
- No commission. It’s unusual, but it keeps us aligned with customers.
- Please note that this role compensation model is made of a base salary + Equity (learn more https://alan.com/en/careers/a/salary-equity)
- You will need the LLQP license https://www.fsrao.ca/licensing/life-and-accident-sickness-agent/life-licence-qualification-program-llqp for the role. We cover the cost & give you the space you need to ace the exam
- Monthly TTC Pass
- Generous employer matching program for your RRSP
- Delightful healthcare insurance: great benefits through Alan’s Canada app!
- In office: amazing office space with free lunch, right in the heart of the financial district (King & Yonge) to work closely and collaboratively with your colleagues 4-5 days per week in-person!
- Flexible leave policy: we trust Alaners to take the holidays they need, and no pre-approval is required.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave: extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote - Canada
Narvar
is Growing!
We're looking for a leader to own the machine learning systems behind post-purchase commerce — identity, fraud, and the intelligence layer that agentic AI runs on.
Hundreds of millions of consumers interact with Narvar every year, across 20B+ orders and 1,300+ retail brands. That data powers three systems:
Graphite
, our identity resolution engine that ties fragmented consumer data into a single verified identity across retailers;
IRIS
, our fraud and returns-abuse detection engine built on top of it.
You'll own the ML organization behind all of it — the models, the platform they run on, and the people who build them. This is a role for someone who wants a system with real consequences: fraud decisions that move retailer margin, identity resolution that agents make automated decisions on, and an adversary on the other side who adapts every quarter.
For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.
Day-to-day
Own the ML charter across identity resolution, fraud and abuse detection, risk scoring, and consumer intelligence — strategy, roadmap, and delivery
Build and grow a high-performing, globally distributed team of ML engineers; hire, coach, and develop senior ICs and managers
Set the technical bar for how models get built, evaluated, deployed, and monitored — and hold the org to it
Push identity resolution coverage, precision, and profile classification accuracy against a measured, frozen-holdout baseline — not against vibes
Own IRIS model performance end-to-end: detection rate, false-positive rate, label quality, and the feedback loops that keep both honest as fraud patterns shift
Build the ML platform layer — feature stores, training pipelines, model registry, online serving, drift and performance monitoring — so model velocity isn't bottlenecked on infrastructure
Partner with the AI engineering team so identity and risk signals are first-class inputs to NAVI's agent decisions
Work directly with Product, Engineering, Security, and Customer Success to translate messy retailer problems into ML problems worth solving — and to say no to the ones that aren't
Own build-vs-buy and data-partner decisions (third-party identity data, enrichment providers), including the economics
Communicate model performance, risk, and tradeoffs credibly to executives, retailers, and the board
What We're Looking For
We care more about
judgment and ownership
than credentials.
You're likely a strong fit if you:
Have 12+ years in engineering with 5+ years managing ML or data teams, including managing managers or senior ICs
Are an engineer at heart — you can still read a training pipeline, review a feature spec, and tell when an eval is measuring the wrong thing
Have shipped ML systems that make consequential automated decisions in production, and have owned them after launch — drift, retraining, incidents, and all
Have deep experience with at least one of:
entity resolution / identity graphs
,
fraud and abuse detection
,
risk scoring
, or
anomaly detection at scale
Understand what makes ML different from software: labels are noisy and delayed, systems fail silently, offline metrics lie, and last quarter's model is fighting last quarter's adversary
Have opinions about evaluation — precision/recall tradeoffs on heavily imbalanced data, holdout hygiene, feedback loops where the model's own decisions contaminate future labels
Have built or scaled ML infrastructure: feature pipelines, training orchestration, online model serving with real latency budgets, monitoring and alerting
Are fluent in Python and comfortable in a modern data stack (Spark, Airflow or equivalent, streaming, cloud data warehouses — we run on GCP)
Have hired well, retained well, and can point to engineers whose careers got better on your watch
Excel in a fast-paced environment with a flat structure — you set direction by earning trust, not by mandate
Have a BS/MS in computer science, statistics, or an equivalent background
Bonus points
These aren't hard requirements, but strong indicators:
You've worked on identity resolution or graph systems against third-party consumer data (credit bureau, telecom, or similar), including the matching logic and confidence scoring underneath
You've operated adversarial ML systems where attackers actively adapt to your detection
You've built real-time inference paths where identity or risk has to be resolved inside a request budget
You've worked in retail, payments, fintech, insurance, or marketplace trust & safety
You've partnered closely with LLM/agent teams and understand how structured ML signals ground agentic decisions
You've navigated privacy, consent, and data-governance constraints on consumer identity data
You've done 0→1 — stood up a function, a platform, or a data partnership from nothing
You use modern tooling (including AI-assisted development workflows) to increase leverage, not outsource thinking
Why ML at Narvar?
Because the data is genuinely rare and the problems are genuinely hard.
The dataset is a moat.
Cross-retailer visibility across 20B+ orders means we can see coordinated fraud patterns no single retailer can — a returns abuser hitting five brands looks like a good customer at each one.
The problem is adversarial and unsolved.
Returns fraud and policy abuse are growing faster than retail itself, and the counterparty adapts. There is no off-the-shelf answer.
The stakes are measurable.
Fraud loss, false-positive cost, identity coverage, resolution rate. Not vanity metrics.
It feeds something bigger.
As AI shopping agents enter commerce, every agent will need a trust layer for returns, claims, and delivery promises. Identity and risk are that layer — and you'd own it.
The work is greenfield enough to matter.
Real-time resolution, cold-start modeling, historical backfill, new data partnerships — these are decisions still being made, not legacy you inherit.
Why Narvar (from an engineer's perspective)?
Real scale, real customers, real consequences
Startup-level ownership with platform-level impact
Teams that value thinking, judgment, and responsibility
Low ego, high trust, and room to do your best work
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across Canada. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Salary Range
$240,000
—
$260,000 CAD
Please read our
Privacy Policy
to learn what personal information we collect in connection with your job application, and how we may use and share it.
Location: Home-based, Mauritius
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you ready to be at the heart of a global fintech leader?
Checkout.com http://Checkout.com is seeking a forward-thinking and technically curious Operations Center Engineer I to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform.
Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team.
What You Will Be Doing:
- Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure.
- Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence.
- Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments.
- Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events.
- Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs.
- Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates.
About You:
- A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
- While we welcome promising fresh graduates, 1-2 years of experience in a Systems, Network, Security, or NOC role would be an advantage.
- Foundational knowledge of cloud technologies is essential; hands-on experience or certifications in AWS are highly desirable.
- Familiarity with Cisco environments is a plus.
- Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform.
- Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios) and their role in a proactive operational environment.
- Excellent troubleshooting skills across Windows and Mac OS environments.
- A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure.
- A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company.
- Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations.
Join us at Checkout.com http://Checkout.com to build the future of commerce. If you are ready to launch your career in a forward-looking operational role and move beyond traditional support, apply now!
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
About the role
When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen.
We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire.
You’ll lead two teams:
- Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly.
- Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.
You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve.
You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.
What your day could look like
- Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift.
- Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap.
- Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift.
- Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them.
- Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours.
- Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team.
- Building Tier 2’s technical capability so more complex issues are resolved quickly and independently.
- Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth.
- Spending time on farm with customers, with our field reps, and at our R&D farm
- Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team.
- Working alongside leaders in our other regions, shaping how we do support globally.
Who we're looking for
- Experience leading multiple customer-facing teams through other leaders or managers.
- Experience in a 24/7, multi-time-zone or technical support environment.
- Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function.
- Experience with both proactive and reactive customer support models.
- A track record of building capability and lifting performance over time.
- Experience co-owning strategy and turning it into measurable outcomes.
- A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities.
- Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support.
- The ability to influence leaders and stakeholders outside your reporting line.
You'll crush this role if you
- Can think strategically while staying close to customers and operational detail.
- Build and grow leaders, not just individual contributors.
- Create clarity across teams with different priorities and operating rhythms.
- Get stuck into hard problems and build systems that stop them coming back.
- Run on data, using it daily to make decisions, spot patterns and improve outcomes.
- Care about the whole customer experience, even when parts of it sit outside your direct ownership.
- Thrive in speed and ambiguity, and make good calls with half the picture.
- Think big but start small, getting a scrappy first version out, testing it and scaling what works.
- Are already AI-first, using new tools to make teams faster, sharper and more capable.
- Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.
Bonus points if you have
- Experience leading a regional or global Customer, Support, Success or Operations function.
- Experience leading an overnight or 24/7 function.
- Experience with hardware products or field-deployed technology.
- An understanding of the farming or livestock industry.
- Startup or high-growth experience.
- Familiarity with tools like Intercom, Salesforce, or similar.
- Experience with AI support tooling and human-in-the-loop workflows.
- Experience in agtech.
Why our team loves working at Halter
- Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.
- A genuine and shared connection to our mission to make a difference in the world.
- The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.
- Our ideas are truly valued, we are able to move fast, and our impact is real.
- State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
- We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Delicious snacks and drinks are available for your daily flow.
Our Office First Approach
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: New York, NY
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As an Outbound Business Representative, you'll be responsible for reaching out to potential customers and nurturing relationships with both new clients and our existing customer base. You will collaborate closely with our Mid-Market, Enterprise Account Executive Team, and Marketing Teams to generate qualified sales leads, schedule meetings, and create new business opportunities. We are looking for individuals who are motivated by sales targets and can take initiative in their work. We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box.
WHAT YOU'LL DO
Generate sales-ready meetings and opportunities for Mid-Market or Enterprise Account Executives using Box's qualification criteria
Initiate exploratory conversations with key decision-makers at targeted accounts
Create strategic target account lists within a defined territory based on research
Connect with potential clients through initial outreach via phone and email, actively seeking to understand their requirements
Utilize Salesforce according to Box's standards for lead management metrics tracking
Collaborate cross-functionally with various teams at Box
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career
Highly motivated, driven and self-starting individual with a positive attitude
Ability to work in an exciting, dynamic team environment
Excellent time management and interpersonal skills
Preferred Experience:
1+ year of experience in Sales or Business Development
Customer-facing experience and strong problem-solving skills
Track record of success in a performance and metrics-driven role
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$65,000
—
$101,500 USD
Location: Metn, Lebanon
The Company
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. Join us, and be part of a team that's obsessed with getting things done, solving real problems, and changing the way customers shop and transact in the Middle East.
Technology is at the heart of everything we do, and we have product and engineering teams that are working hard every day to bring products that enrich our customers' lives on a daily basis. We're a team of doers, dreamers, and problem-solvers, united by a passion for innovation and a drive to grow local economies. Here, your ideas matter, your growth is our priority, and your impact is tangible. We offer a dynamic environment where you can learn, lead, and shape the future of commerce, all while being surrounded by a community that celebrates your successes and supports your growth. If you are interested in working in a fast-paced, high growth startup environment, and look to be part of a team that will change the way customers shop for food and groceries in the Middle East, apply now.
The team
At Toters, we're not just delivering food and groceries; we're reimagining the future of how people connect with their communities and access any service or product they need. Our Product team is at the heart of this mission, driving innovation and creating seamless experiences for users across several markets. We're looking for passionate and driven Group PM to join us in shaping the next generation of our platform and making a tangible impact on millions of lives.
The Role
As a Group PM at Toters, you will be a key driver in defining the strategy and execution for high-impact products that span our user base in multiple countries. You will own the product vision, define the roadmap, and work collaboratively with cross-functional teams to bring innovative solutions to life. This role offers
the exciting opportunity to tackle complex challenges, leverage cutting-edge technologies, and directly contribute to Toters' growth and success in a dynamic and rapidly evolving environment.
You're Excited About This Opportunity Because You Will…
Shape the Future:
Define the product vision, strategy, and long-term roadmap for key areas of the Toters platform.
Lead Cross-Functional Teams:
Collaborate closely with designers, engineers, data scientists, and operations to translate vision into impactful products.
Drive Innovation:
Identify market opportunities, conduct user research, and translate insights into compelling product features and enhancements.
Own the Execution:
Manage the product lifecycle from ideation to launch, ensuring timely and high-quality delivery.
Communicate and Influence:
Clearly articulate product plans, benefits, and results to stakeholders across the organization, including leadership.
Solve Real-World Problems:
Develop solutions that address the evolving needs of our users and contribute to the growth of local economies.
We're Excited About You Because You Have…
Minimum of 12+ years of proven experience in software product management. Alternatively, 4+ years of experience in software development or engineering, management consulting, or investment banking.
A bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases.
Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
A passion for understanding user needs and a drive to build impactful and user-centric products.
Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines.
A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done.
Joining Toters means more than just a job; it's an investment in your career and future. We offer market-leading compensation coupled with first-class insurance coverage. You'll find ample opportunities for career development, empowering you to grow and advance within our rapidly expanding company. As part of the Toters family, you'll also enjoy exclusive employee discounts on our services, allowing you to experience firsthand the magic we bring to our users. Above all, you'll be welcomed into a friendly and collaborative team environment that is passionate about growth and development, and in building the best products for our customers, merchant partners, and drivers.
Location: Metn, Lebanon
The Company
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. Join us, and be part of a team that's obsessed with getting things done, solving real problems, and changing the way customers shop and transact in the Middle East.
Technology is at the heart of everything we do, and we have product and engineering teams that are working hard every day to bring products that enrich our customers' lives on a daily basis. We're a team of doers, dreamers, and problem-solvers, united by a passion for innovation and a drive to grow local economies. Here, your ideas matter, your growth is our priority, and your impact is tangible. We offer a dynamic environment where you can learn, lead, and shape the future of commerce, all while being surrounded by a community that celebrates your successes and supports your growth. If you are interested in working in a fast-paced, high growth startup environment, and look to be part of a team that will change the way customers shop for food and groceries in the Middle East, apply now.
The team
At Toters, we're not just delivering food and groceries; we're reimagining the future of how people connect with their communities and access any service or product they need. Our Product team is at the heart of this mission, driving innovation and creating seamless experiences for users across several markets. We're looking for passionate and driven Sr. PM Lead to join us in shaping the next generation of our platform and making a tangible impact on millions of lives.
The Role
As a Sr. PM Lead at Toters, you will be a key driver in defining the strategy and execution for high-impact products that span our user base in multiple countries. You will own the product vision, define the roadmap, and work collaboratively with cross-functional teams to bring innovative solutions to life. This role offers
the exciting opportunity to tackle complex challenges, leverage cutting-edge technologies, and directly contribute to Toters' growth and success in a dynamic and rapidly evolving environment.
You're Excited About This Opportunity Because You Will…
Shape the Future:
Define the product vision, strategy, and long-term roadmap for key areas of the Toters platform.
Lead Cross-Functional Teams:
Collaborate closely with designers, engineers, data scientists, and operations to translate vision into impactful products.
Drive Innovation:
Identify market opportunities, conduct user research, and translate insights into compelling product features and enhancements.
Own the Execution:
Manage the product lifecycle from ideation to launch, ensuring timely and high-quality delivery.
Communicate and Influence:
Clearly articulate product plans, benefits, and results to stakeholders across the organization, including leadership.
Solve Real-World Problems:
Develop solutions that address the evolving needs of our users and contribute to the growth of local economies.
We're Excited About You Because You Have…
Minimum of 9+ years of proven experience in software product management. Alternatively, 4+ years of experience in software development or engineering, management consulting, or investment banking.
A bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases.
Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
A passion for understanding user needs and a drive to build impactful and user-centric products.
Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines.
A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done.
Joining Toters means more than just a job; it's an investment in your career and future. We offer market-leading compensation coupled with first-class insurance coverage. You'll find ample opportunities for career development, empowering you to grow and advance within our rapidly expanding company. As part of the Toters family, you'll also enjoy exclusive employee discounts on our services, allowing you to experience firsthand the magic we bring to our users. Above all, you'll be welcomed into a friendly and collaborative team environment that is passionate about growth and development, and in building the best products for our customers, merchant partners, and drivers.
Location: United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is building a modern, AI-first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, scale, and manage technology spend — while unlocking business value, maintaining strong controls, and mitigating third-party risk.
WHAT YOU'LL DO
We are looking for a Value Delivery Partner to work directly with our Box stakeholders, with a focus on Value Delivery, while collaborating across broader procurement functions including Direct (Engineering) and Indirect (GTM & Enable) teams. In this role, you will:
Procurement Operations & Spend Intelligence: Support Procurement Operations with spend reporting, process optimization, and strategic continuous improvement initiatives.
Intake & Workflow Management: Process and handle incoming Zip intake requests, ensuring smooth triaging, proper documentation, and seamless routing through approval channels.
Cross-Team Collaboration & Coverage: Act as a critical backup and support partner for both the direct & indirect sourcing teams and procurement teams, flexibly assisting across various categories and ad hoc procurement needs.
Procurement Operations & Spend Intelligence: Support Procurement Operations with spend reporting, process optimization, and strategic continuous improvement initiatives.
Lead Sourcing & Renewals: Drive end-to-end sourcing lifecycles, manage commercial and technology contracting, and actively oversee and manage the Renewals Desk to optimize timing, commercial terms, and supplier performance across mission-critical cloud software and security tooling.
This is a high-impact, problem-solving role, not an administrative one. As an AI-first company, we need a sourcing professional who looks beyond legacy sourcing motions — knowing how to leverage AI tools, effective prompting, and data intelligence to accelerate cycle times, proactively manage renewal pipelines, and deliver commercial value while fostering strong, trusted cross-functional relationships.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Blended Sourcing & Operations Experience: You bring 3–6+ years of progressive experience across strategic sourcing, renewals management, procurement operations, vendor management, or spend analytics — ideally within high-growth technology, SaaS, or Cloud environments.
Adaptable & Collaborative Problem Solver: You are an adaptable, quick learner who is comfortable stepping in to help a wide variety of stakeholders across diverse, evolving tasks and cross-functional teams.
Data Analysis, Insights & Recommendations: You love working with data and have advanced skills in Excel/Google Sheets, spend reporting tools, and business intelligence. You are adept at extracting data, running queries, synthesizing insights, and delivering clear, actionable recommendations to leadership.
AI Prompting & Modern Workflow Savvy: You have practical knowledge of utilizing AI prompts, generative AI tools, and automation to streamline workflows, draft communications, analyze spend, eliminate manual overhead, and accelerate delivery.
Continuous Improvement & Systems Builder: You have a builder's mindset. Whether leveraging AI prompting, refining Zip workflows, or applying Lean/Six Sigma principles, you look beyond single transactions to design scalable, repeatable processes that elevate organizational efficiency.
Zip & Procurement Systems Knowledge: You bring hands-on knowledge with Zip (intake-to-procure) or strong familiarity with modern procurement orchestration platforms.
Comfortable with Technology Contracting: You understand technology contracts (SaaS, IaaS, security tools, professional services), licensing metrics, and commercial negotiation levers; you are comfortable partnering with Legal and InfoSec to finalize agreements.
Cross-Functional Communicator: You build strong working relationships across Engineering, Security, Finance, Legal, and Accounting, communicating complex data and commercial terms clearly.
Education & Credentials: Bachelor's degree in Supply Chain, Business Analytics, Finance, Information Systems, or equivalent practical experience. Experience with Zip preferred. Six Sigma / Lean certification preferred.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$71,000
—
$89,000 USD
Location: Austin, TX, United States, Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Box is building for the next wave of AI-native companies and wants to make Box the platform they know, trust, and build on. This role will help expand Box’s presence in the AI ecosystem by identifying high-growth partners, shaping technical partnerships, and helping external builders understand how to build with Box in the right way. You’ll help ensure the most prominent AI companies know Box, integrate with Box, and grow with Box as part of their product strategy.
WHY BOX NEEDS YOU
We are at the beginning of a period of incredible transformation in the way organizations find and engage talent. AI has the ability to super-charge the productivity and effectiveness of recruiting teams and yet it’s never been more important to ensure that Recruiters have the time to build deep and authentic connections with their candidates. To stand out from the noise and provide candidates with an exceptional, white-gloved experience, the process needs to feel seamless. ‘Surprise and delight’ is the goal. To help us make that a reality, the Box Talent Team is hiring a
Recruiting
Operations Manager to help us support and enhance our scalable, data-driven, candidate-friendly recruiting processes. You'll be a hands-on partner across the Talent Operations team, covering process, systems, data, and programs. You'll also provide dedicated operational support to our internal Executive Recruiting function.
This role suits someone with immense curiosity, someone constantly thinking of ways to make things better, who enjoys making the complex simple, and who is excited to use AI to make recruiters more effective and hiring managers more confident in making critical hiring decisions.
WHAT YOU'LL DO
Core recruiting operations
Manage day-to-day recruiting operations across the full hiring lifecycle: requisition intake and approvals, interview scheduling and coordination, offers, and onboarding handoff.
Administer and optimize our systems such as Thrive (Executive Recruiting CRM), ATS (Greenhouse) and surrounding tools, including configuration, workflows, user access, and data hygiene.
Serve as a point of escalation for recruiters, coordinators, and hiring managers on process and system questions.
Document processes, create playbooks and training materials, and drive consistent adoption of best practices.
Executive recruiting operations
Partner with the executive recruiting team to support confidential, high-touch searches, including pipeline tracking, process management, and coordination with executives and external partners.
Maintain trackers, reporting, and process documentation for executive searches, and handle sensitive information with discretion.
Help deliver a polished, consistent candidate and stakeholder experience for senior-level hiring.
Data, reporting, and insights
Build and maintain recruiting dashboards and reports on pipeline health, time-to-fill, source effectiveness, and recruiter and interviewer load.
Run recurring reporting for the TA team and business partners, and turn data into clear takeaways.
Support data integrity and audit readiness across systems.
Automation, AI, and process innovation
Find manual or repetitive work across the recruiting lifecycle, then design and build solutions using workflow automation, integrations, scripting, and AI tools.
Pilot and implement AI-enabled use cases, such as drafting, summarization, data enrichment, and reporting, with attention to security, privacy, and responsible use.
Work with IT, People Systems, and other cross-functional partners on integrations and system improvements.
Test new tools and features, gather feedback, and help roll out changes.
Programs and projects
Own or contribute to recruiting operations projects, such as process rollouts, system migrations, and seasonal or campus programs, from planning through launch.
Support vendor relationships and tool evaluations as needed.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
3+ years of experience in recruiting operations, talent acquisition, people operations, or a related operations or program role.
Hands-on ATS experience; Greenhouse preferred.
Strong analytical skills and comfort working with data in spreadsheets or BI tools. Experience building reports and dashboards is a plus.
Excellent organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Strong communication skills and a service mindset when working with recruiters, hiring managers, executives, and candidates.
Sound judgment and discretion with confidential information.
Curiosity about automation and AI, with a track record of improving a process through tooling, no-code/low-code platforms, or light scripting.
Nice to have
Experience with workflow automation or integration platforms (e.g., Workato, Zapier, Make) or scripting (e.g., Python, JavaScript, SQL).
Experience supporting executive or confidential searches.
Familiarity with HRIS, scheduling, or sourcing tools and how they connect.
Exposure to using AI tools or LLM-based workflows in a business setting.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$100,000
—
$120,000 USD
ОфисAmsterdam
УдалённоUkraine
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисToronto, ON, Canada
УдалённоRemote - Canada
ОфисHome-based, Mauritius
ОфисseniorAuckland; Experience in a 24/7, multi-time-zone or technical support environment
New York, NY; We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box
Metn, Lebanon
leadMetn, Lebanon
United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Austin, TX, United States, Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance