Location: Toronto; London; Berlin
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
As our Head of Sales, Defense & Intelligence, EMEA you will spearhead year-over-year revenue growth by developing and executing on enterprise level PUBSEC customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in EMEA public sector, anchored in Defense & Intelligence. In this pivotal leadership role, you will cultivate and guide our EMEA PUBSEC sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation.
Candidates must be based in Germany to be considered for this career opportunity.
As our Head of EMEA PUBSEC you will:
- Develop, execute, and lead a comprehensive go-to-market growth strategy and sales plan for EMEA PUBSEC, driving revenue growth and market expansion working with the North American Public Sector and other regional sales teams.
- Provide sales and operational leadership to Cohere’s EMEA PUBSEC sales team, ensuring alignment with company objectives and priorities.
- Partner with Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals.
- Represent Cohere at EMEA PUBSEC industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with other regional and global leaders in Cohere.
- Manage and nurture relationships with government decision-makers and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals.
- Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles.
This career opportunity may be a good match for you if you:
- Have 10+ years of PUBSEC sales and leadership experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations.
- Have an established network in Germany and EMEA region, including federal agencies, prime contractors, and industry associations.
- Possess a proven track record of leading capture and sales efforts for consultative solution sales and business development efforts, with a deep understanding of regional procurement and budget cycles, customer success, and resource allocation.
- Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels.
- Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization.
- Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’
- Experience in AI or a related industry is highly desirable.
- English and German language skills are essential.
- Must be based in Germany with willingness to travel (25-35%).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоheadToronto; London; Berlin; Candidates must be based in Germany to be considered for this career opportunity; Must be based in Germany with willingness to travel (25-35%); We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Location: France
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in France. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.
Location: France
Eligibility: Critically, this individual is required to be a French citizen living in France with fluency in French as this will enable immediate engagement with critical defence and national security customers.
Security Clearance: Active French Secret clearance is preferred; candidates eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for French and broader European public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate complex procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior stakeholders including departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure.
- Drive alignment between product development priorities and specific customer requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government and defence deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers.
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government and defence organisations procure, evaluate, and deploy technology
- Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain French security clearance
Nice to Have:
- Active French security clearance (Secret or Top Secret)
- Bilingual (English/French) proficiency
- Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for French government security clearance.
Candidates must be eligible for French government clearance, meaning that they require French citizenship. In addition, this individual is required to be based in France and be fluent in French as this will enable immediate engagement with critical defence and national security customers.
What Makes This Role Unique
This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
The Applied AI for Defense team is Mistral’s specialized unit dedicated to delivering high-impact, secure AI solutions for institutions and organizations operating in highly regulated and strategic environments. We work hand-in-hand with clients to design, deploy, and maintain AI systems that meet the highest standards of reliability, security, and operational excellence.
Our team combines deep technical expertise with a rigorous approach to compliance and risk management, ensuring that every solution is both cutting-edge and fully aligned with the unique constraints of our partners.
Mistral AI is seeking an Applied AI Engineer to join this team. You will be responsible for the technical design, implementation, and deployment of AI solutions tailored to the needs of critical infrastructure and sovereign institutions. Your work will directly contribute to projects with significant societal and operational impact.
WHAT YOU WILL DO
• Individually deploy AI solutions into production for use cases with significant operational and strategic impact.
• Develop state-of-the-art GenAI applications tailored to the specific needs of sovereign institutions and critical infrastructure, driving technological transformation in collaboration with our customers.
• Work closely with our researchers, AI engineers, and product teams on complex customer projects involving advanced fine-tuning, LLM applications, and contributions to our open-source codebases for inference and fine-tuning.
• Participate in pre-sales discussions to understand the needs, challenges, and aspirations of potential clients, providing technical guidance on Mistral’s products and technologies to diverse stakeholders.
• Collaborate with our product and science teams to continuously improve our offerings based on customer feedback, with a focus on security, compliance, and performance.
HOW WE WORK IN APPLIED AI
• We care about people and outputs.
• What matters is what you ship, not the time you spend on it
• Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
• Always ask why. The best solutions come from deep understanding, not from copying what worked before
• We say what we mean. Feedback is direct, timely, and given because we care.
• No politics. Low ego, high standards.
• We embrace an unstructured environment and find joy in it.
ABOUT YOU
• Fluent in English.
• PhD or Master's in AI, Machine Learning, Computer Science, or related field.
• 2+ years of experience in AI/ML
• Proven track record of leading teams to deliver complex AI projects from prototyping to production.
• Deep expertise in fine-tuning LLMs, advanced RAG, agentic systems, and deploying NLP applications at scale.
• Proficient in Python, PyTorch, and modern AI frameworks (LangChain, HuggingFace). Cloud platforms (AWS, GCP, Azure) and MLOps tools a plus.
• Strong software engineering skills: API design, backend/full-stack development, system architecture.
• Excels in technical communication with technical and non-technical audiences, including executives.
• Thrives in fast-paced collaborative environments and is passionate about mentoring technical talent.
IT WOULD BE GREAT IF YOU
• Have experience with React or other frontend frameworks.
• Have experience with Deep Learning in PyTorch
• Contributed to open-source projects in the LLM or AI space.
• Have experience in customer-facing roles with a focus on enterprise AI adoption.
SECURITY & COMPLIANCE CRITERIA
• Eligibility: must hold citizenship in the target territory (France for now).
• Clearable: must meet all local requirements for high-level security clearance (e.g., no criminal record, fulfillment of national service obligations).
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As the Vice President of our Production Platform organization, you will own how reliably Mistral runs in production and how fast every Mistral engineer ships. This role combines deep infrastructure expertise with organizational leadership to build a platform that scales ahead of the company.
Production Platform brings together around 55 engineers across site reliability, deployment, build and CI, and our internal service framework, led by strong team leads. Every deploy and every model release goes through this organization, from our own cloud to the major hyperscalers, private clouds and our customers’ on-premise environments.
You will set the strategy for the organization, grow its leaders and shape the organization as it scales. The role is key to the reliability of our products, the velocity of our engineering and research teams, and our ability to deliver Mistral wherever our customers need it.
What You Will Do
- Lead the Production Platform organization through its Engineering Managers, and grow them as leaders.
- Set the strategy and roadmap for reliability, deployment, build and CI, and the internal service framework.
- Own the reliability of our production environment: SLOs, on-call, incident management and capacity.
- Make delivery to every environment, from SaaS to private cloud and on-premise, as simple and dependable as a single deploy.
- Raise engineering velocity across the company with fast, trusted CI and safe deployments by default.
- Give product teams strong defaults and the ownership of their own services and tests.
- Design the organization as it scales: structure, hiring, on-call models and processes.
- Contribute to architecture and the hard technical decisions, staying close to the systems.
- Partner with Product Engineering, Research and our enterprise teams to align the platform with their needs.
- Define and track the metrics that matter: reliability, delivery speed and developer experience.
What We're Looking For
- Deep background in infrastructure, site reliability or production engineering, starting as a hands-on engineer.
- Experience leading leaders: managing managers and growing strong team leads.
- Experience scaling an infrastructure or platform organization through fast growth.
- Track record of running production systems at scale, with measurable results on reliability or delivery speed.
- Ability to set strategy in an ambiguous scope and turn it into execution.
- Strong technical judgment in distributed systems, Kubernetes, cloud infrastructure and CI/CD.
- Experience delivering software into customer environments (on-premise, private cloud, air-gapped) is a strong plus.
- Experience with AI infrastructure, such as model serving or GPU platforms, is a plus.
- Low ego, at ease with constant change, and driven by results.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
The next generation of AI companies is being built on APIs. As developers choose the models and infrastructure that will power their applications, Mistral has an opportunity to become the AI lab and provider of choice for those who value performance, openness and control.
We are hiring a Senior Product Marketing Manager to turn developer adoption into sustained commercial growth. You'll define how the market understands Mistral's developer platform and build the go-to-market strategy for model APIs, and create a measurable path from initial experimentation to production usage and larger commercial relationships. Your objective is to grow self-serve revenue and make product adoption a repeatable source of qualified pipeline across Mistral’s API business.
This is a greenfield opportunity to shape a fast-evolving market, influence product strategy and establish a new growth marketing capability. You'll work closely with senior leadership and teams across Product, Engineering, Science, Sales and Marketing to define our positioning, accelerate adoption and create a scalable path from self-serve usage to enterprise revenue.
You won't inherit a playbook. You'll build one.
WHAT YOU'LL DO
DEFINE HOW MISTRAL CAN WIN DEVELOPERS.
- Identify the developer audiences, customer problems, and their workloads where Mistral has the strongest opportunity to differentiate.
- Define positioning and messaging strategy for models, capabilities, and use cases selected as growth priorities.
- Translate our technical strengths such as model performance, transparent pricing, economics, and deployment choice into clear reasons to adopt Mistral.
- Build a deep understanding of developer needs and competitive dynamics, using market research, customer insights and technical trends to sharpen our positioning and influence product priorities.
BUILD THE API GO-TO-MARKET AND GROWTH ENGINE.
- Develop the marketing strategy across the developer journey, from initial discovery and first API call through sustained paid usage..
- Partner with Product, Engineering, Science and Developer Relations to bring technical innovations to market through compelling narratives, campaigns, content and developer-focused programmes.
- Partner with Sales to identify high-potential accounts and create pathways from experimentation to larger production workloads.
Skills We’re Looking For
- An experienced product marketer. You have proven experience in product marketing, growth marketing or developer marketing within B2B technology, developer platforms, APIs or AI, with demonstrable impact on product adoption and commercial outcomes.
- A strategic storyteller. You've taken technical products from ambiguity to market, developing differentiated positioning and go-to-market strategies that help products stand out in competitive markets.
- Fluent in developer audiences. You understand how developers discover, evaluate and adopt technical products, and know how to build trust, reduce friction and drive sustained engagement.
- Technically credible. You can navigate API documentation, work with sample code and engage confidently with engineers and product teams. You understand the fundamentals of model performance, latency, inference costs, throughput and context windows, and can translate technical complexity into customer value.
- Commercially minded and analytical. You connect marketing strategy to business outcomes, understand product-led growth, monetisation, and sales, and you use data to prioritise investments and measure impact.
- A builder and cross-functional leader. You thrive in greenfield environments, influence senior stakeholders, challenge assumptions constructively and bring teams together around clear priorities. You're comfortable creating new capabilities and scaling what works.
- Curious. You bring intellectual rigour, curiosity and conviction to complex problems. You're excited by the potential sovereign AI and the opportunity to give developers and businesses greater choice and control.
NICE TO HAVE
- Experience marketing AI APIs, developer platforms, cloud infrastructure or model-serving products.
- Experience building product-led growth programmes or self-serve-to-enterprise motions.
- A track record of technical thought leadership, developer community engagement or open-source participation.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We’re looking for a Senior Product Marketing Manager, Enterprise Products to shape how we position, launch, and scale our enterprise products like Vibe and Studio.
This is a high-impact role at the intersection of product, technology, and go-to-market strategy. You’ll translate complex product capabilities into clear, differentiated value propositions that resonate with enterprise decision-makers, technical buyers, and practitioners. You’ll define how we take our products to market, build repeatable messaging and enablement frameworks, and equip our commercial teams to articulate why Mistral is the right partner for organisations adopting AI at scale.
Working closely with Product, Engineering, Sales, Solutions, Developer Relations, and Communications, you’ll influence both how our products evolve and how we bring them to market. You’ll help establish the foundations for scaling our enterprise platform business in a rapidly evolving and highly competitive AI landscape.
WHAT YOU WILL DO
PRODUCT POSITIONING AND MESSAGING
- Own positioning and messaging for Mistral’s enterprise products, translating technical capabilities into differentiated value propositions for enterprise customers.
- Develop compelling narratives that connect platform functionality to business outcomes, technical requirements, and customer priorities.
- Tailor messaging to different audiences, from CIOs and technology leaders to developers, AI engineers, and business stakeholders.
- Define our competitive positioning against proprietary AI platforms, hyperscalers, and emerging alternatives, articulating the value of Mistral’s open-weight models, flexibility, and deployment options.
- Build a consistent messaging architecture across products, use cases, customer segments, and go-to-market channels.
GO-TO-MARKET STRATEGY AND PRODUCT LAUNCHES
- Lead go-to-market strategy for new enterprise platform capabilities, from launch planning and audience definition to positioning, activation, and post-launch optimisation.
- Partner with Product and Engineering to understand the roadmap, identify market opportunities, and translate product developments into compelling customer propositions.
- Identify high-value enterprise use cases and customer segments, developing repeatable GTM plays that support adoption and commercial growth.
- Establish clear launch frameworks, working cross-functionally to align Product, Sales, Solutions, Marketing, Communications, and Developer Relations around priorities and execution.
- Measure launch effectiveness and product adoption, using customer feedback and performance data to refine positioning and GTM strategy.
SALES AND FIELD ENABLEMENT
- Equip Sales and Solutions teams with the messaging, assets, and commercial narratives they need to position Mistral’s enterprise platforms effectively.
- Develop scalable enablement materials, including use-case playbooks, competitive battlecards, customer presentations, product demos, and objection-handling guides.
- Translate customer challenges and technical requirements into compelling business cases that support enterprise evaluation and purchasing decisions.
- Partner with field teams to identify recurring customer objections, competitive dynamics, and barriers to adoption, feeding these insights back into product and marketing strategy.
- Build repeatable frameworks that help commercial teams communicate platform value consistently across industries, markets, and buyer personas.
CONTENT AND CUSTOMER STORYTELLING
- Develop a content strategy that brings Mistral’s enterprise platform capabilities to life through product narratives, technical explainers, demonstrations, customer stories, and thought leadership.
- Work with Content, Communications, Developer Relations, and Solutions teams to create credible, technically grounded content that resonates with enterprise buyers and practitioners.
- Turn customer implementations and emerging use cases into compelling stories that demonstrate measurable business value.
- Support integrated campaigns and demand generation initiatives with clear messaging, audience insights, and content tailored to the enterprise buying journey.
- Ensure our content connects technical differentiation to the practical realities of deploying and scaling AI in enterprise environments.
MARKET INTELLIGENCE AND CUSTOMER INSIGHTS
- Develop a strong understanding of enterprise AI adoption, platform buying behaviour, competitive offerings, and emerging customer needs.
- Gather insights from customers, prospects, Sales, Solutions, and partners to identify unmet needs, adoption barriers, and opportunities for differentiation.
- Build a clear view of the competitive landscape, translating market intelligence into actionable recommendations for product positioning, roadmap priorities, and GTM investments.
- Identify emerging enterprise AI use cases and market segments where Mistral can establish a differentiated position.
- Track the impact of positioning and GTM initiatives through relevant measures, including product adoption, pipeline influence, sales enablement effectiveness, and launch performance.
WHAT WE'RE LOOKING FOR
- Deep experience in product marketing, ideally within enterprise software, AI platforms, cloud infrastructure, developer tools, or other technically complex products.
- A proven track record of developing differentiated product positioning and messaging that translates technical capabilities into clear customer and business value.
- Experience leading product launches and building go-to-market strategies for enterprise technology products, from early positioning through adoption and commercial scale.
- Strong understanding of enterprise buying journeys, including technical evaluation, stakeholder alignment, procurement considerations, and the challenges of deploying new technologies at scale.
- Ability to engage credibly with technical audiences while communicating effectively with executive and business stakeholders.
- Experience partnering closely with Product, Engineering, Sales, Solutions, and other cross-functional teams to drive alignment and execution.
- A commercial mindset, with the ability to connect product marketing initiatives to adoption, pipeline development, deal progression, and revenue growth.
- Strong competitive and market intelligence skills, with the ability to turn customer and market insights into actionable GTM strategies.
- Exceptional written and verbal communication skills, with a talent for simplifying complex concepts into clear, compelling narratives.
- A hands-on, proactive approach and the ability to operate independently, navigate ambiguity, and build repeatable processes in a fast-moving environment.
NICE TO HAVE
- Experience marketing AI platforms, model platforms, cloud infrastructure, or enterprise developer tools.
- Familiarity with LLMs, open-weight models, AI deployment architectures, and the practical challenges organisations face when moving AI from experimentation into production.
- Experience marketing products to both technical practitioners and enterprise decision-makers.
- Understanding of enterprise AI requirements, including security, governance, privacy, scalability, and deployment flexibility.
- Experience working in a high-growth technology company where product positioning, GTM strategy, and operating models are still evolving.
WHY JOIN MISTRAL?
At Mistral, you’ll help shape how organisations adopt and scale AI through products that give them greater choice and control over their technology. You’ll work alongside world-class researchers, engineers, product leaders, and commercial teams to bring ambitious ideas to market.
This is an opportunity to have a meaningful impact on our enterprise strategy, build the foundations for repeatable product marketing at scale, and help define how one of Europe’s leading AI companies competes in a global market.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale.
This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical requests, including paid self-serve and first-level enterprise issues.
You will work closely with L2 and other teams to define clear ownership, identify work Product Support (L1) can safely take on, and build repeatable escalation paths. You will also contribute to operational continuity for the wider Support organization.
You will be equally comfortable coaching a team member through a customer issue, investigating an API error, improving a support workflow, and partnering with Engineering or Product to address a recurring problem.
KEY RESPONSIBILITIES
LEAD FRONTLINE SUPPORT DELIVERY
- Lead, coach, and develop a distributed L1 Product Support team, providing regular feedback and supporting technical growth.
- Own day-to-day L1 Product Support delivery, including queue prioritization, backlog management, customer communication, and regional handoffs.
- Define and maintain clear ownership of L1 Product Support queues and handoffs to L2, including for paid self-serve and first-level enterprise requests.
- Monitor service quality, response and resolution times, backlog health, and customer satisfaction; turn insights into practical improvements.
- Stay hands-on with complex or sensitive customer issues and model strong technical judgment.
INCREASE PRODUCT SUPPORT (L1) TECHNICAL AUTONOMY
- Train and coach Product Support (L1) agents to investigate, reproduce, and resolve more technical issues across Mistral products, including Vibe, Studio, and APIs.
- Work with L2 to identify issue types that Product Support (L1) can safely take on and define the knowledge, access, and safeguards needed.
- Create playbooks, troubleshooting guides, and escalation criteria that help Product Support (L1) agents resolve issues independently and consistently.
- Improve L1-to-L2 handoffs so escalations contain customer impact, investigation steps, and relevant evidence.
- Track escalation patterns and use them to prioritize training, documentation, and product improvements.
SCALE SYSTEMS, WORKFLOWS, AND AUTOMATION
- Own improvements to frontline support tooling, routing, workflows, macros, and internal processes.
- Own improvements to frontline Product Support (L1) tooling, routing, workflows, macros, and internal processes.
- Develop AI-assisted support and automation, including Intercom Fin, to reduce repetitive work while maintaining response quality and appropriate human escalation.
- Identify recurring contact drivers and partner with Product, Engineering, and other teams to address them at the source.
- Build reporting and operating reviews that make workload, service performance, escalation patterns, and risks visible.
- Establish shared processes with specialist Support teams while respecting their ownership of technical delivery.
BUILD KNOWLEDGE AND OPERATIONAL CONTINUITY
- Develop onboarding materials and technical training that help agents become autonomous.
- Work with Documentation and Product teams to keep internal guidance and customer-facing help content accurate and useful.
- Share customer insights and support trends with Product, Engineering, and go-to-market teams.
- Help coordinate support readiness for new products, features, and processes.
- Contribute to operational continuity for the Support organization through team coordination, reporting, and escalation management.
WHAT WE’RE LOOKING FOR
- Significant experience in customer-facing technical support, product support, or support operations in a fast-moving technology environment.
- Senior people-management experience, including leading, coaching, and developing a Support team.
- Strong technical judgment and troubleshooting skills, including the ability to investigate product issues, reproduce bugs, and understand API requests and errors.
- Experience managing support queues, escalations, service quality, and operational performance.
- Experience improving workflows, tooling, or knowledge management.
- Ability to use support data to identify bottlenecks and prioritize improvements without losing sight of the customer experience.
- Excellent written and verbal communication skills in English, including the ability to explain technical issues clearly to different audiences.
- A pragmatic, collaborative approach and comfort working across time zones and functions.
NICE TO HAVE
- Experience with Intercom, Fin, or comparable support and AI automation tools.
- Experience supporting developer tools, APIs, SaaS products, or AI applications.
- Familiarity with scripting or lightweight automation.
- Experience building onboarding programs, technical training, or support playbooks.
- French language skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco; Remote (United States); London; Belgrade; New York City
ABOUT THE ROLE
Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet.
We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers.
RESPONSIBILITIES
- Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response.
- Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes.
- Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry.
- Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat.
- Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work.
- Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment.
- Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements.
- Work directly with design partners and customers, and help decide which security problems we should build products for next.
QUALIFICATIONS
- 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development.
- Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end.
- Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others.
- Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs.
- Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS.
- Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area.
- Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains.
- Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.
Location: San Francisco; Remote (United States); London; Belgrade; New York City
ABOUT THE ROLE
Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet.
We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers.
RESPONSIBILITIES
- Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response.
- Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes.
- Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry.
- Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat.
- Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work.
- Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment.
- Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements.
- Work directly with design partners and customers, and help decide which security problems we should build products for next.
QUALIFICATIONS
- 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development.
- Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end.
- Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others.
- Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs.
- Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS.
- Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area.
- Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains.
- Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Munich
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Reporting to Sam Pinsak, Privacy’s Product Lead, who oversees both product and marketing, you'll partner closely with your engineering manager, eng lead, and the engineers on your pod, a product designer, and, depending on the work, leads across risk, payment, and dispute ops, compliance, biz ops, and support. The product team is small, senior, and moves fast. This is a hands-on role: you'll own a broad surface and live in the details — writing the specs, pulling the data you need to make a call, staying close to customers, and sitting in planning and grooming with your engineering squad. You're self-sufficient with data day to day and partner with an analyst on the deeper dives, and you lean on AI tooling to do the work of a much bigger team. Every bet ties back to the P&L, scope gets cut hard, and you'll have a short path to the CEO and to real customers.
What You’ll Do:
Own the roadmap and strategy for a core product surface
Own the surface and its year-long roadmap; keep the whole thing moving while going deep where it counts most right now
Pick the right problems across that surface and frame them into testable bets with clear outcomes; set the product vision and strategy
Act as the default decision-maker for your surface and make cross-area trade-offs; defend your calls under ambiguity at leadership review
Drive decisions with data and deep customer + business understanding
Own the metrics that roll directly into financial and business outcomes for your surface; know which levers move them and which to pull first to hit a target
Reason in contribution-margin and unit-economics terms, not just feature impact; hold a segment-level model of our customers and spearhead the research that resolves high-impact, ambiguous questions
Build the dashboards and success metrics other teams adopt, and use data to drive cross-functional buy-in
Lead the team and work cross-functionally
Lead an engineering squad as its product manager, and influence cross-functional teams to re-prioritize toward your roadmap
Turn recurring decisions into playbooks the team reuses; push for configurable systems and AI/tooling patterns that lift the whole team, not just you
Communicate clearly from the detail level up to the strategic picture, adapting to your audience; mentor other PMs and raise the team's craft bar
What You’ll Bring:
Ownership of a product area (or multiple connected areas) end-to-end and set its strategy — not just execution of a roadmap handed to you
Demonstrate strong judgment under ambiguity: you pick the right problems, make defensible calls, and know when to walk away from one
Fluent in unit economics and how product decisions move the P&L
Ability to find the levers that matter in performance data and turn them into a clear story for non-technical audiences
Fluent with AI-assisted tools and actively building with them to multiply your own and the team's output
Ability to ramp quickly across unfamiliar domains and get to real depth quickly
Consumer or D2C product experience; consumer fintech or payments a strong plus, not a requirement
Ability to operate autonomously, with strong communication skills, ruthless about scope without sacrificing quality, and humble
The annual US salary range for this role is $
168,000 - $225,000
plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Flexible
Workplace: Remote
Job Title: Deputy Head of Compliance
Department: Compliance
Reports to: Head of Global Compliance
Location: Flexible
About Codex
Codex is a fast-growing stablecoin payments company, building the infrastructure for cross-border payments that move money faster, cheaper, and more transparently than the legacy financial system. We’re backed by Pantera, Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, and demand keeps outpacing what we’ve built so far.
We’re a small team solving hard problems at the intersection of crypto and global payments, and the people who join now don’t just ride that growth, they build and scale it with us. You’ll own real problems, work directly with the founders, and shape how Codex grows from here.
The Role
We are rapidly expanding our cross-border payments capability, and the compliance programme behind it needs an action-oriented, dedicated leader. You’ll own it: the payments compliance frameworks, and the risk decisions on the B2B clients and partners we onboard. You’ll also own transaction monitoring and investigations across fiat and on-chain flows, deciding how we monitor and what gets escalated.
You’ll work directly with our Head of Global Compliance, who leads our global compliance programmes. This is a hands-on role – you’ll write the frameworks, work cases yourself, and deal with regulators and financial partners directly, while building a Compliance Operations team.
Responsibilities
Payments Flows & Partners
- Review the flow of funds for new corridors, products and payment partners, and set the compliance conditions before launch
- Own compliance oversight of third-party payment models, including outsourced KYB, partner-level controls and ongoing monitoring of partner performance
- Apply Travel Rule requirements and counterparty VASP due diligence to stablecoin transfers
Compliance Frameworks & Controls
- Build and own the compliance framework for B2B cross-border payments, covering payouts, collections and stablecoin on- and off-ramps
- Write and maintain the AML/CFT, sanctions, KYB and transaction monitoring policies that govern those flows, calibrated to our risk profile and to local requirements in each corridor
- Own the corridor- and jurisdiction-level risk assessments, including the risks specific to each payment rail, partner and flow of funds, and support the firm-wide assessment
- Set the compliance requirements for new products and client segments before they go live
- Support licence applications and regulator engagement for the markets we expand into
Transaction Monitoring & Investigations
- Own the transaction monitoring framework across fiat and on-chain flows: scenarios, thresholds, alert logic and coverage against our risk assessment and designed to capture risks across third-party payment flows
- Tune rules using data. Measure false positives, identify gaps, and adjust so that alert quality improves as volume grows
- Review and decide on escalated alerts. Raise requests for information, and decide whether to close, escalate or convert a case to a suspicious activity report
- Write and file suspicious activity reports to a high standard and keep case files audit-ready
- Work with Engineering and Product to specify monitoring requirements and automation, so that more first-line review can be automated over time
Client & Partner Risk
- Make risk determinations on complex B2B clients and financial partners, including opaque structures, high-risk jurisdictions and sensitive industries
- Review and sign off on higher-risk onboardings, and handle escalations from the Compliance Operations team
- Support responses to due diligence requests and RFIs from financial partners, banks and regulators
Team & Governance
- Set investigation standards, SLAs and quality checks for the Compliance Operations team, and coach junior analysts
- Produce management information on alerts, ageing, SAR conversion, EDD pipeline and review backlog for leadership
What We’re Looking For
- 8+ years in financial crime compliance, including at least 5 years in B2B cross-border payments compliance, such as payouts, collections or correspondent banking
- Background at a reputable fintech or payments company
- Working knowledge of payment rails and flow of funds (SWIFT, SEPA, local schemes) and the risks each creates
- Experience working on licence applications and writing compliance frameworks in at least one of the US, LatAm, APAC or Africa, and ideally in more than one
- Experience designing, tuning and governing transaction monitoring rules, not only working alerts
- Experience writing and filing suspicious activity reports, and handling regulator or bank partner scrutiny
- Sound judgement: you can make a defensible risk call on incomplete information and explain it clearly to the business and to regulators
- A do-er: you have personally written policies, worked cases and handled regulator queries, not just advised or supervised
- Comfortable with data: you can interrogate transaction data yourself and work with Engineering on requirements
Nice to Have
- Direct experience with MSB, money transmitter or e-money licensing
- Experience with digital assets, stablecoins or VASP regimes, including on-chain monitoring and Travel Rule
- Experience setting up a compliance or monitoring function at a scale-up
- Prior experience as a deputy MLRO or in an MLRO-adjacent role
Location: Dubai
Workplace: Remote
As a Client Director, you will be the trusted advisor for public sector stakeholders, shaping tailored solutions and showcasing the value of Chainalysis in an approachable, impactful way. Your success will be defined by meeting or exceeding your sales quota, delivering accurate forecasts, and driving significant account growth in the Middle East, Central Asia and Africa (MECAA) region. If you excel at navigating complex sales cycles, crafting strategic account plans, and closing deals with precision, this role is your ideal fit.
We are looking for a Client Director to lead our Public Sector/LE/National Security/Defense/Intelligence initiatives in the MECAA region. Driven by our mission to create a safer world, this team focuses on investigating and preventing activities involving cryptocurrency, such as human trafficking, terrorist financing, and money laundering. With deep expertise in government sales processes, we pride ourselves on knowing the "why" and the "how" in this space.
Please note that we wont be relocating any candidates from outside of the UAE
In this role, you'll:
- Establish trust and build strong relationships with Law Enforcement, Defence/Central Government stakeholders, significantly growing our presence in the MECAA Public Sector/LE/National Security/Defense/Intelligence sector through a well-executed strategic sales plan
- Evangelise Chainalysis solutions in a compelling yet approachable way
- Help us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more
- Work closely with Customer Success, PreSales, and Marketing teams to lead conversations within your customer base to enable you to achieve your goal
- Demonstrate exceptional expertise in sales forecasting, ensuring precise and reliable predictions to drive informed decision-making and maximize business growth
- Consistently use data from sales figures, marketing campaigns, and promotional activities to enable you to meet and exceed sales goals
We're looking for candidates who have:
- Demonstrated history in a previous B2B SaaS sales role
- Proven experience managing and closing complex software sales within MEA National Security, Intelligence, or Defense communities
- Established relationships within the System Integrator and Defense ecosystem.
- Expertise in negotiating pricing, terms, and conditions for complex,multi-year sales agreements
- Proven sales experience and trusted relationships with Turkish central and/or States
- Articulate, enthusiastic, and effective communication skills and can convey complex concepts in an approachable and concise way
- Track record in both new business development, delivering accurate sales forecast and strategic & tactical account development
- A passion to deliver on the Chainalysis mission to build trust in Blockchains
- Willing to travel within the region for identifying and building sales growth
Nice to have experience:
- Experience with Financial Intelligence, Investigations, Cyber Security, and/or Cryptocurrency Technologies.
- Knowledge of cryptocurrency, web3, and blockchain technology is advantageous but not required
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
France; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридleadParis; London; A pragmatic, collaborative approach and comfort working across time zones and functions; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
San Francisco; Remote (United States); London; Belgrade; New York City
San Francisco; Remote (United States); London; Belgrade; New York City
London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorMunich; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоСША; However, candidates must be located in the United States
УдалённоheadГеография найма не уточнена
УдалённоPlease note that we wont be relocating any candidates from outside of the UAE