Location: San Francisco; Washington, D.C.; New York
Engagement: Contractor
Reporting to: Academy Partnerships Lead
Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams.
About the Team
OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving.
ABOUT THE ROLE
We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable.
This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery.
IN THIS ROLE, YOU WILL:
- Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up.
- Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation.
- Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort.
- Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners.
- Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants.
- Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit.
- Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support.
- Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation.
- Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps.
- Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter.
- Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking.
- Notice missing information and conflicting records, and follow through until they are resolved.
- Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information.
- Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving.
- Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency.
- Can prioritize across recurring operations and event deadlines and make capacity constraints visible early.
- Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.
San Francisco; Washington, D.C.; New York; Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams
Location: San Francisco; Washington D.C.
Perplexity is seeking an intrepid Member of Technical Staff to take on one of the AI industry's most unique engineering roles. You'll work directly with Perplexity's senior leadership to spearhead a broad portfolio of strategic technology initiatives across policy, law, operations, and corporate affairs.
As a Member of Technical Staff in the Policy & Strategic Initiatives group, you'll occupy a front-row seat to the foremost policy issues animating the AI ecosystem. You'll also get a panoptic view of how leading AI companies operate, make decisions, and engage with broader society.
Those seeking to marry technical expertise and broader interests in law, policy, and corporate affairs will find a home in this role. You'll make contributions to Perplexity that defy traditional boundaries, with a bench of mentors who will push you to learn and grow day after day.
WHAT YOU'LL DO:
Your work will be both highly interdisciplinary and firmly grounded in engineering rigor. On any given day, you might:
- Harness AI agents to research high-stakes policy and regulatory issues pertaining to Perplexity.
- Build automated platforms for harvesting, prioritizing, and patenting Perplexity's inventions, in collaboration with our AI researchers and intellectual property attorneys.
- Work hands-on with our Legal team and outside counsel in support of high-tech litigation matters in U.S. federal court.
- Engineer privacy and compliance systems that efficiently scale with our growing portfolio of frontier AI products (such as Comet https://www.perplexity.ai/comet and Computer https://www.perplexity.ai/products/computer).
- Contribute to regulatory filings and responses that require impeccable command of AI technology, Perplexity's own systems, and the broader policy landscape.
- Embed with our People team to implement first-party software solutions for recruiting, labor compliance, and performance management.
- Participate in meetings with Capitol Hill, executive branch officials, international partners, and civil society as a subject-matter expert on both AI technology and policy.
The above is a small sampling of activities; no two days will be the same, and your work will take you to all corners of our company. You'll interact each day with Perplexity's senior leaders, who will come to rely on you as a creative problem solver for simple and complex matters alike.
WHO WE'RE LOOKING FOR:
No single profile defines our ideal candidate for this role. Here are some examples of people who might thrive here:
- Exceptionally talented early-career engineers (new grads welcome) who are (1) well-read in law, tech policy, or economics, and (2) wish to grow in both technical and non-technical disciplines.
- We welcome candidates who plan to attend law school or PhD programs in the future; we ask for a minimum 2-year commitment (i.e., you would apply for the entering class of 2028 or later).
- Experienced engineers at top tech companies who wish to develop policy, business, and operations chops.
- Lawyers or economists (new JD or PhD grads welcome) who've kept their engineering skills sharp and are excited to reimagine their fields in the age of AI.
- This is a non-exhaustive list; other profiles may also be great fits.
No matter which profile describes you, we'll also be looking for:
- Evidence of exceptional ability and 99th-percentile work ethic.
- Strong technical skills at or above Perplexity's hiring bar for software engineers.
- Fluency with frontier intelligence tools (such as Perplexity Computer https://www.perplexity.ai/products/computer).
- High intrinsically-enforced standards for the craft and quality of your work.
- Strong communication and writing skills, ideally demonstrated via samples of past written work product.
- Curiosity and excitement about new and unfamiliar fields; eagerness to redefine your job every 3-6 months.
- Ability to quickly dive deep in any given field and develop mastery rivaling that of domain experts.
- Unimpeachable judgment, integrity, and discretion to be entrusted with the company's most important matters.
- A service-oriented attitude that continually questions how company systems and processes might better serve stakeholders.
Location: San Francisco; Washington D.C.
Perplexity is seeking an intrepid Member of Technical Staff to take on one of the AI industry's most unique engineering roles. You'll work directly with Perplexity's senior leadership to spearhead a broad portfolio of strategic technology initiatives across policy, law, operations, and corporate affairs.
As a Member of Technical Staff in the Policy & Strategic Initiatives group, you'll occupy a front-row seat to the foremost policy issues animating the AI ecosystem. You'll also get a panoptic view of how leading AI companies operate, make decisions, and engage with broader society.
Those seeking to marry technical expertise and broader interests in law, policy, and corporate affairs will find a home in this role. You'll make contributions to Perplexity that defy traditional boundaries, with a bench of mentors who will push you to learn and grow day after day.
WHAT YOU'LL DO:
Your work will be both highly interdisciplinary and firmly grounded in engineering rigor. On any given day, you might:
- Harness AI agents to research high-stakes policy and regulatory issues pertaining to Perplexity.
- Build automated platforms for harvesting, prioritizing, and patenting Perplexity's inventions, in collaboration with our AI researchers and intellectual property attorneys.
- Work hands-on with our Legal team and outside counsel in support of high-tech litigation matters in U.S. federal court.
- Engineer privacy and compliance systems that efficiently scale with our growing portfolio of frontier AI products (such as Comet https://www.perplexity.ai/comet and Computer https://www.perplexity.ai/products/computer).
- Contribute to regulatory filings and responses that require impeccable command of AI technology, Perplexity's own systems, and the broader policy landscape.
- Embed with our People team to implement first-party software solutions for recruiting, labor compliance, and performance management.
- Participate in meetings with Capitol Hill, executive branch officials, international partners, and civil society as a subject-matter expert on both AI technology and policy.
The above is a small sampling of activities; no two days will be the same, and your work will take you to all corners of our company. You'll interact each day with Perplexity's senior leaders, who will come to rely on you as a creative problem solver for simple and complex matters alike.
WHO WE'RE LOOKING FOR:
No single profile defines our ideal candidate for this role. Here are some examples of people who might thrive here:
- Exceptionally talented early-career engineers (new grads welcome) who are (1) well-read in law, tech policy, or economics, and (2) wish to grow in both technical and non-technical disciplines.
- We welcome candidates who plan to attend law school or PhD programs in the future; we ask for a minimum 2-year commitment (i.e., you would apply for the entering class of 2028 or later).
- Experienced engineers at top tech companies who wish to develop policy, business, and operations chops.
- Lawyers or economists (new JD or PhD grads welcome) who've kept their engineering skills sharp and are excited to reimagine their fields in the age of AI.
- This is a non-exhaustive list; other profiles may also be great fits.
No matter which profile describes you, we'll also be looking for:
- Evidence of exceptional ability and 99th-percentile work ethic.
- Strong technical skills at or above Perplexity's hiring bar for software engineers.
- Fluency with frontier intelligence tools (such as Perplexity Computer https://www.perplexity.ai/products/computer).
- High intrinsically-enforced standards for the craft and quality of your work.
- Strong communication and writing skills, ideally demonstrated via samples of past written work product.
- Curiosity and excitement about new and unfamiliar fields; eagerness to redefine your job every 3-6 months.
- Ability to quickly dive deep in any given field and develop mastery rivaling that of domain experts.
- Unimpeachable judgment, integrity, and discretion to be entrusted with the company's most important matters.
- A service-oriented attitude that continually questions how company systems and processes might better serve stakeholders.
Location: United States; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist, Public Sector, you’ll work alongside Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, across US federal agencies and state, local and education (SLED) organizations. Your mission is to turn mission needs, legacy workflows and complex stakeholder dynamics into a clear picture of the most important problem, what the product needs, and where the impact is.
No two days are the same, but as a Deployment Strategist you can expect to:
- Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to find the highest-impact opportunities for AI agents in citizen- and student-facing and operational workflows (e.g. benefits and licensing, 311 and contact centers, case management, admissions and student services, internal service desks).
- Own flagship deals end-to-end: identify the use case, shape the commercial structure alongside GTM and contracts partners, and navigate public sector procurement paths (federal contract vehicles, cooperative contracts, RFPs) through to close.
- Embed with customer teams, including time onsite (in secure facilities for federal work), and own delivery outcomes as if you were part of their team.
- Guide customers on agent design, orchestration, and production readiness, including the security, privacy and compliance requirements specific to each segment, to get agents live and adopted.
- Partner with Forward Deployed Software Engineers and Solution Engineers to build and demo solutions, present to audiences from technical teams to agency heads and elected or appointed officials, and feed field insights back to Product and Research.
Requirements
- U.S. citizenship and an active U.S. government security clearance for federal engagements.
- 3+ years in a customer-facing technical role with government agencies, a public sector systems integrator, or a government-focused technology company.
- Familiarity with public sector buying and compliance (e.g. GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, FERPA/CJIS/HIPAA where relevant) and comfort in deal conversations and long enterprise sales cycles with GTM partners.
- Basic Python and API integration skills, enough to prototype, demo and talk credibly with engineering teams, plus familiarity with LLM and AI agent frameworks.
- Excellent communication and problem-solving skills, with a track record of owning ambiguous, complex projects through to delivery.
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in Washington, DC. Expect regular travel for customer onsites.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
Workplace: Remote
About Prefect
Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents.
In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world.
We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration.
THE ROLE
In August, Dagster and Prefect became one company. Behind the scenes, that left us with two of nearly everything: two SOC 2 programs, two ways of managing laptops, overlapping tools and accounts, and a long list of tools that each need one clear owner. We're hiring a Security & IT Operations Engineer to turn all of it into one setup that runs well and gets easier to run every quarter.
You'll own the day-to-day of our security compliance program and our corporate IT. You'll report to our Security & Systems Lead as the first hire on this new team.
Our customers are enterprise data, infrastructure, ML and AI teams, and our products run code inside their data infrastructure. AI has made attacks cheap and fast, so customers look hard at how we protect them, and a well-run security and compliance program is a big part of our answer. You won’t be pushing security uphill here. More engineers volunteered for our new Security Guild than its first sprint had room for. Building on both companies’ existing security work, the guild is implementing shared product security tools and consistent vulnerability management and incident response processes across Prefect and Dagster. That commitment is helping us stay ahead of AI-accelerated attacks.
You’ll enjoy this role if you like a mix of hands-on work and longer-term improvements, and want a meaningful say in how our IT and compliance programs run.
WHAT YOU’LL OWN
- Run day-to-day compliance. Keep SOC 2 controls, evidence collection, access reviews, policy acknowledgments and training on track. Work directly with auditors and control owners, and follow findings through to resolution.
- Help consolidate our compliance programs. With our team lead and consultant, choose a GRC platform and set up both programs. Help adapt control descriptions across environments and design activities that minimize manual work.
- Own corporate IT. Run Google Workspace and our SaaS apps, handle onboarding and offboarding with People Operations, and manage our Mac fleet in Rippling. Help employees with laptop and access issues, and improve the setup as you learn where people get stuck.
- Improve access management. Work with our identity partner on how access is requested, approved, granted and removed. Own the daily processes and keep them documented.
- Protect corporate systems. Manage macOS and application updates, investigate endpoint alerts, and track vulnerabilities through remediation. Verify fixes and participate in phishing and other corporate incident response with our team lead.
- Automate repetitive work. Use scripts, APIs, workflow tools or AI to reduce manual IT and compliance tasks and make common requests self-service.
Recently completed projects include consolidating Mac device management into Rippling, running access reviews that support both SOC 2 programs, and working with teams to assign tool owners and retire duplicates.
WHERE THE ROLE CAN GROW
We’re building the Security & Systems function for the combined company, and this role will help shape it. Starting with ownership of day-to-day IT and compliance, you can grow toward broader security operations and engineering—including vulnerability management, corporate incident response, and corporate security engineering—or toward risk management and AI governance. The direction will depend on your strengths, interests, and the company’s needs, with opportunities to take on more program ownership and planning as the function develops.
WHAT YOU’LL BRING
We’re looking for hands-on IT and compliance experience, practical technical judgment, and the ability to take ownership. Your experience may be deeper in one area, but you should be comfortable across both.
- You’ve owned recurring SOC 2 activities and worked directly with external auditors, or bring auditing experience. You understand how controls work, what evidence demonstrates they’re operating, and how to adapt them across systems and teams.
- You’ve administered and secured corporate IT systems, including account management, onboarding/ offboarding and Macs managed through an MDM. You’re comfortable with patching, endpoint alerts, remediation tracking, phishing or suspicious account activity, and helping employees troubleshoot problems.
- You’re comfortable automating recurring tasks with scripts, APIs, workflow tools or AI, and can explain something you’ve built. A small, useful improvement is a good example.
- You drive work across teams: establish owners and deadlines, work through blockers, and follow through until tasks are completed and documented. You know when to resolve something yourself and when to escalate.
NICE TO HAVE
- Experience with Google Workspace, Rippling, or a GRC platform such as Vanta, Drata or Thoropass.
- Familiarity with SSO, SCIM provisioning or other ways to automate account access.
- Experience helping implement or migrate an IT or compliance system, or improving a process that involved several teams.
WHO THIS ROLE IS NOT FOR
- You’re looking to leave hands-on IT support behind. Helping someone with a laptop or access problem is part of the job, alongside larger projects and automation work.
- You need a settled, fully documented environment from day one. We’re still bringing two companies’ systems together, and you’ll help work out how the combined setup should run.
WHAT YOU'LL GET IN RETURN:
Base Salary Ranges:
- San Francisco Bay Area and NYC metro: $165,000 - $219,000
- Washington, D.C., Boston, LA metro and Seattle: $150,000 - $194,000
- Denver, Chicago, Atlanta and all other US metros: $149,000 - $193,000
Actual base salary within each range depends on the candidate's location, experience, and qualifications. Equity and benefits are not included in the range above. Your recruiter can share more about the salary range for your preferred location during the hiring process.
Perks and Benefits:
- Remote-first team with flexible-first culture
- Equity Stock Options
- 401(k) with 5% company match (vests immediately!)
- Unlimited PTO
- Medical, Dental and Vision insurance
- Generous Parental Leave
- Life Insurance and Disability benefits
- $800/month remote work stipend
And that's just the start — for more info check out our benefits and perks on our careers page.
BELONGINGNESS AT PREFECT:
Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community.
Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form.
EQUAL OPPORTUNITY AT PREFECT:
Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.
Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Job
Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.
Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.
About the Role
We are looking for an experienced
Senior Engineering Manager
to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.
You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.
You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.
Our Engineering Teams
Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.
Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.
Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.
What You’ll Do
Technical Leadership
Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.
Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.
Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.
Ensure reliability, data integrity, and financial correctness across consumer workflows.
Execution & Delivery
Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.
Lead large, ambiguous projects from early exploration through launch and scale.
Coordinate cross-team dependencies and resolve blockers regardless of team.
Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.
People Leadership
Manage, mentor, and grow a team of engineers.
Establish strong ownership of customer outcomes, engineering quality, and operational excellence.
Hire and develop senior engineers and future technical lead
Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.
Operational Ownership
Own the production health and reliability of the team’s consumer services.
Improve observability, scalability, and incident response a
Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.
Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.
Who You Are
Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.
8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.
Experience building and scaling consumer-facing products and the APIs and backend systems that power them.
Strong product judgment and a track record of partnering with business and product leaders to delivery .
Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.
Strong understanding of distributed systems, service architecture, reliability, and data integrity.
Experience owning production services with high standards for uptime, correctness, and operational readiness.
A track record of growing engineers, developing technical l with strong ownership and accountability.
Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.
Preferred
Experience building or operating consumer fintech, payments, banking, or lending products.
Experience launching a new product or business line from early experimentation through adoption and scale.
Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.
Experience using product analytics and experimentation to i, engagement, or retention.
Experience partnering with Risk and Compliance teams in a regulated environment.
Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems.
Background scaling high-growth consumer platforms.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Atlanta, GA; Austin, TX; Denver, CO; New York City; San Francisco, CA; Seattle, WA; Washington D.C.; Toronto, Canada
About the role
Many of Cloudflare’s critical internal services run on Kubernetes. These services include those responsible for Cloudflare’s control plane and APIs, data analytics and other internal tools used to manage our global network. These Kubernetes platforms are purpose-built from the ground up and run on bare metal Linux in different regions around the world. The scale we work at involves tens of thousands of containers and terabits per second of network traffic. The team takes pride in knowing this platform helps run parts of the global Internet.
As an engineer on the Kubernetes platform team, you'll be building the tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable and flexible platform to help product teams release new software efficiently and safely. The role includes both software engineering and DevOps operational responsibilities.
Responsibilities
Design scalable and resilient systems that can keep up with company growth.
Work with application teams to understand their needs and challenges, and help them choose the best way to architect their systems to run well in our Kubernetes environment.
Harden the platform against security threats, noisy neighbours, and accidents.
Improve the efficiency of our use of resources such as CPU, memory, bandwidth, and storage.
Help respond to, resolve, and prevent incidents impacting the platform or our users.
Contribute back to the open source community. Some of our favorite open source projects include: Envoy, Contour, Consul, etcd, cdk8s, Cloudprober, Calico, Ceph, Rook, KubeVirt, and more.
Desirable Skills, Knowledge, and Experience
Experience managing production Kubernetes clusters.
Experience operating systems on-premise at scale in roles such as SRE, systems design or architecture.
Excellent debugging skills in a Linux environment.
Knowledge of how container runtimes work inside of Linux (isolation, storage, and networking).
A firm grasp of IP networking including routing and iptables/nftables.
Ability to work with codebases in Go, TypeScript, and Bash/shell.
The ability to break down complex problems into smaller pieces, provide options, talk through trade-offs, build consensus, and drive the effort to solve the problem.
Bonus Points
Familiarity with building platforms across multiple zones and regions as the foundation for other teams to build distributed highly-available applications.
Experience with configuration management frameworks such as SaltStack or Ansible.
Experience with continuous deployment tooling like ArgoCD and Argo Rollouts.
Operational/administrator experience with etcd, Ceph, Rook, KubeVirt, CNIs, ClusterAPI, Envoy, and/or Contour.
Experience as a user of Prometheus, Elasticsearch/Kibana, Vault, Redis, and/or Consul.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $194,000 - $266,000
For Denver based hires: Estimated annual salary of $168,000 - $231,000
For New York City based hires: Estimated annual salary of $185,000 - $254,000
For Seattle based hires: Estimated annual salary of $185,000 - $254,000
For Washington D.C. based hires: Estimated annual salary of $185,000 - $254,000
For Toronto, Canada based hires: Estimated annual salary of $150,000 - $206,000
Applications will be accepted until December 25, 2026.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco; Washington, D.C.
Workplace: Remote
ABOUT THE TEAM
The OpenAI Brand & Reputation team builds positive perceptions of the company by making AI’s benefits and OpenAI’s contribution clear. Our work brings together positive-impact storytelling, community programs and visible company action to give people a reason to believe in what we’re building.
We tell real people’s stories, work with partners to expand opportunities for communities to learn and apply AI, and develop campaigns around research breakthroughs, product improvements and meaningful company progress on the issues people care about. We bring audience insight into close collaboration with teams across the company, grounding our work in tangible outcomes and measuring how it strengthens belief in our positive societal impact and favorability toward the company.
ABOUT THE ROLE
We’re looking for a hands-on Integrated Marketing Manager to develop and deliver campaigns across policy and reputation priorities, including data centers, jobs and economic opportunity.
You’ll translate complex issues into clear messaging and integrated plans for consumer, policy and community audiences. You’ll work closely with our policy and reputation marketing lead, internal partners and agencies to bring those plans to life, including in specific markets and local communities.
This role suits someone who combines campaign judgment with strong execution. You can understand a local issue, identify the audience and build a plan that responds to what matters to them.
IN THIS ROLE, YOU WILL:
- Develop campaign strategies and briefs that connect audience insights, policy context and clear objectives.
- Own integrated campaigns from creative development and media planning through launch, optimization and evaluation.
- Adapt messaging and activation plans to local markets, communities and stakeholders.
- Align Global Affairs, Communications, Social, Creative, media, Legal, Research, Product and regional teams around paid, owned and earned campaigns.
- Lead creative, media and production agencies and local partners, owning briefs, scopes, budgets, timelines and success criteria.
- Use research, polling, audience data, campaign results and partner feedback to test, optimize and improve outcomes.
YOU WILL THRIVE IN THIS ROLE IF YOU:
- Have 8+ years in integrated marketing, public affairs, political or advocacy campaigns, or related work, including 3+ leading complex cross-channel campaigns.
- Bring experience with local or community-facing campaigns and understand how audiences differ across markets.
- Can turn complex or sensitive issues into clear, accurate and relevant messaging.
- Can influence senior leaders and align teams around clear recommendations grounded in audience and performance insights.
- Bring strong creative judgment, experience managing senior agency relationships and the ability to give clear, actionable feedback.
- Have delivered campaigns across channels such as TV, OOH, digital, social, performance media, direct mail and events.
- Make sound decisions with incomplete information and adapt quickly in fast-moving, high-scrutiny environments.
PREFERRED QUALIFICATIONS
- Experience in technology policy, reputation marketing, legislative affairs or a public affairs agency.
- Experience engaging consumer, policy and institutional audiences.
- Familiarity with AI and the public conversations surrounding its development and use.
- Experience with rapid-response communications or high-stakes launches.
WORKPLACE & CONTRACT DETAILS
- Location and working arrangement: DC, SF, Remote
- Contract duration and anticipated start date: Dec 1 - 6 months
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Customer Success Manager on Twilio’s Twilio team.
About the job
At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us.
As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Ensure customer success by driving full value realization of the Twilio platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Cultivate strong relationships with IT, engineering, and development teams to drive engagement.
Identify and expand opportunities to deepen customer engagement and account growth.
Collaborate with internal teams to optimize implementations and resolve complex technical challenges.
Build and nurture new stakeholder relationships to unlock expansion opportunities.
Partner with Sales on account renewals and expansion strategies.
Analyze your portfolio to prioritize high-impact risks and opportunities.
Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts.
Become a Twilio platform expert while staying current with industry trends in data and analytics.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization.
Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred.
Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success.
Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations
Intellectually curious, asks critical questions, and challenges ideas for better solutions
Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics.
Excellent communication skills for engaging executive stakeholders through presentations and discussions.
Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients.
Strong collaboration and influence skills to align internal teams and external stakeholders.
Thrives in dynamic environments, adept at creating structure and processes for high-impact customers.
Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions.
Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2).
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 15, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; Denver, CO; Washington D.C.; New York City
About the Team
Our team builds the products that answer "Can we trust this traffic?" Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we deliver to our customers.
Our products address a broad and evolving range of traffic integrity challenges. Examples include managing unwanted scraping, controlling access for bots and AI agents, and identifying fraud and abuse while minimizing friction for legitimate users. Our products make probabilistic decisions in an adversarial environment, using Cloudflare's global network signals, threat intelligence, and machine learning. We turn those signals into analytics and controls that customers can understand, trust, and act on. These are challenging engineering problems at the intersection of distributed systems, data, security, and customer experience.
Who You Are
You have a track record of leading engineering teams, including hiring, onboarding, coaching, and supporting professional growth. Your past teams respect you as both a technical leader and a people manager.
You have a strong foundation in software engineering, with experience designing, building, and operating large-scale distributed systems and services.
You have taken projects from inception to production and overseen execution to meet commitments in a fast-paced, iterative engineering environment.
You connect business goals with technical decisions, explain both the "why" and the "how," and make thoughtful tradeoffs when requirements are uncertain.
You work effectively across Product, Engineering, and other functions to align priorities, remove blockers, and deliver shared outcomes.
You communicate clearly with engineers, customers, and senior leadership, adapting the level of technical detail to your audience.
You use AI fluently in engineering workflows and have the judgment to know where it accelerates the work and where it falls short.
You are curious about web security, bot management, fraud and abuse, and the evolving role of AI agents on the Internet. You do not need to know our exact stack, but you should be eager to go deep in the domain.
What You'll Do
We are looking for an Engineering Manager to lead a team building and scaling Cloudflare's products for bot management, fraud detection, and abuse mitigation. You will recruit, mentor, and grow talented engineers, provide technical leadership, and partner closely with Product Management to shape and deliver the engineering roadmap.
You will partner with detection and research teams to turn their signals into reliable, performant, and easy-to-use customer solutions. Our systems span real-time services running across Cloudflare's global network, APIs and configuration, and high-volume data and analytics pipelines. You will collaborate across engineering and product teams to bring new capabilities into production and continuously improve the customer experience.
Key responsibilities:
Lead and grow the team.
Hire, mentor, and empower engineers through clear feedback, thoughtful career development, and a culture of ownership and technical excellence.
Shape and deliver the engineering roadmap.
Partner with Product Management to translate customer problems into incremental deliverables, balancing new capabilities with reliability, performance, and maintainability.
Provide technical leadership.
Participate in design discussions and guide decisions about scalable distributed services, product integrations, APIs, and analytics.
Turn detection signals into customer capabilities.
Partner with detection and research teams to deliver actionable analytics and configurable controls, helping customers balance security, user experience, and privacy.
Measure and improve customer outcomes.
Work with Product and detection partners to use feedback and production data to improve effectiveness, reduce unnecessary friction, and make products easier to adopt.
Own operational health.
Ensure your team's services have effective observability, safe releases, incident response, and follow-through on improvements.
Drive cross-team execution.
Resolve dependencies, align priorities across teams, and work with customer-facing partners to address recurring product problems at their roots.
Additional Experience We Value
Experience building bot management, fraud detection, application security, or other products that make decisions in an adversarial environment.
Familiarity with HTTP, browser technologies, JavaScript, and the tradeoffs between security, privacy, and user experience.
Experience integrating machine learning models into production systems or partnering closely with data science and machine learning teams.
Experience with high-volume data pipelines, analytics services, or columnar databases such as ClickHouse.
Experience with technologies used in our systems, such as Go, Rust, Python, Kafka, Kubernetes, and PostgreSQL.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. & New York City based hires: Estimated annual salary of $190,000 - $261,000
For Denver based hires: Estimated annual salary of $170,000 - $233,000
Applications will be accepted until November 30, 2026.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Software Engineer, (L3) Email
About the job
This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems.
Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER’S SHOES:
Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.
BE AN OWNER (CODE QUALITY):
Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring.
MENTOR AND LEAD:
Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience:
4+ years of professional software engineering experience building and operating resilient backend services at scale.
Modern Development Workflow:
Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows.
Language Proficiency:
Strong, hands-on production experience writing clean, idiomatic, and highly concurrent
Go (Golang), Java or Python
.
Cloud Infrastructure:
Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to
AWS
core services (such as EC2, S3, Aurora, or DynamoDB) AND
Microsoft Azure
equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB).
Infrastructure as Code:
Proficiency with
Terraform
for provision-level automation and maintaining environment parity.
Distributed Systems:
Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems).
Systems Mindset:
Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures.
Desired:
Prior experience managing high-throughput applications running inside containerized infrastructure (
Docker, Kubernetes
).
Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like
AWS Aurora
).
Experience implementing
OpenTelemetry
or distributed tracing systems across decoupled microservice platforms.
Direct experience handling constraints related to network topology, proxy layers, or
mail transfer agent (MTA)
protocols.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sales Development Representative.
About the job
This position is needed to grow and develop the pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
Desired:
1+ year of customer-facing experience (but not required!)
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hour - $32.19/hour.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hour- $33.98/hour.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hour - $35-77/hour.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Digital Sales Representative - Expansion.
About the job
This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base.
Responsibilities
In this role, you’ll:
Manage and expand customer accounts within the Self Service segment.
Own a book of business with the goal of protecting revenue and driving upsell and cross-sells
Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.
Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn
Work closely with marketing teams to align on messaging and campaigns.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance
Demonstrated track record of managing business forecasts and financial models.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Entrepreneurial mindset with appetite to define processes and build programs.
Record of delivering revenue and gross profit results
Excellent verbal and written communication skills.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont: $35.34/hr - $44.14/hr.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the Francisco Bay Area): $37.31/hr - $46.59/hr.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $39.24/hr - $49.04/hr.
This role is eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Manager, Procurement Enablement & Contingent Workforce
About the job
Twilio is growing rapidly and seeking a Principal Manager, Procurement Enablement & Contingent Workforce to drive Procurement and contingent workforce process transformation. This high visibility role will transform our processes from manual entries to simplified agentic enabled processes. This role will take a long term vision to ensure we’re building our next generation of scalable processes as Twilio’s growth accelerates. Additionally, this role will be responsible for Procurement related systems, Procurement Compliance, and driving cross functional collaboration between multiple S2P teams.
Responsibilities
In this role, you’ll:
Lead a team of 4 Procurement Enablement and Contingent Workforce (ITV) program managers who will work on Procurement and Contingent Workforce process governance, support, enablement, process improvement, and redesign.
Manage all Procurement related systems and enhancements including Oracle P2P, Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools.
Deliver on Procurement intake transformation including Agentic Intake Orchestration by designing and deploying next-generation, AI-driven conversational and autonomous agentic intake systems that replaces static forms.
Drive Agentic in-take process to be fully comprehensive through multiple system integrations with ability to provide a guided buying experience, provide real time status updates, and provide renewal notifications and actions to both sourcing and business owners.
Redesign the end to end Contingent Workforce process to provide hiring managers a simpler and faster hiring journey for Contingent Workers that reduces hand offs between the Procurement and Contingent Workforce program team.
Oversee the Contingent Workforce program and governance including managing the VMS and its global expansion.
Develop the global Contingent Workforce supply chain through identifying and driving a cohesive supply chain strategy and enabling hiring managers to find Contingent Workforce talent globally.
Lead other S2P process enhancements and be the glue that drives cross functional collaboration between AP, Accounting, Security, Privacy, Audit, IT, and other functions.
Responsible for driving Procurement Policy simplifications and enhancements.
Lead cross functional training and enablement for hiring managers globally and also for all Procurement stakeholders.
Track and manage preferred supplier list; identify then partner with sourcing on areas to increase preferred supplier usage.
Lead development of an external supplier landing page that highlights supplier FAQ, how to navigate supplier portal, an invoice lookup tool, Twilio code of conduct, Sustainability expectations etc.
Partner with Twilio sustainability team to lead on reporting of supplier GHG emissions.
Drive simplification of our POC and NDA processes into a centralized agentic workflow.
Partner with Procurement Legal to ensure contracting requirements and proper positioning of paper are built into any new or redesigned process — including agentic intake, guided buying, and POC/NDA workflows — so process speed doesn’t come at the cost of downstream legal or compliance rework.
Partner with the Procurement Operations and Compliance team to implement an automated KYS screening for both vendors and carriers globally.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
12+ years of experience of managing procurement systems, S2P processes, and ITV/contingent workforce programs.
Familiarity or participation in an ERP redesign with advance knowledge of Oracle Cloud Procurement.
Strong understanding or experience in implementing Procurement agentic solutions that result in simpler and leaner processes.
Familiarity or participation in an Contingent Workforce redesign with knowledge of Beeline or other VMS systems.
Track record of successful cross-functional leadership, collaboration, and relationship building.
Knowledgeable in requirements gathering, analysis, design and implementation methodologies
Pragmatic and collaborative, able to work independently to ensure execution and on time delivery of programs to achieve objectives in procurement efficiency taking into consideration upstream/downstream partner processes, systems, security standards and compliance requirements.
Solid understanding of contracting fundamentals and how contracting fits within the S2P process, with the ability to design or redesign intake, policy, and workflow changes that preserve proper contracting positioning rather than treating it as an afterthought.
Tech savvy change agent who understands procurement and finance vendor landscape, tool capabilities/gaps and possible solutions. Knowledge of Netsuite, Coupa, or Oracle Cloud is strongly advantageous.
Strong ability to manage multiple projects concurrently with sound business acumen.
Excellent communication skills, able to communicate clearly and succinctly in writing, presentations and verbally to multiple levels within the organization.
Strong project management skills (certifications a plus), the ability to track and manage complex processes, and a desire to lead teams and projects
Bachelor's Degree or equivalent experience
Desired:
Experience in the Technology industry and operating within hyper-growth environments, with a proven ability to build scalable sourcing processes and systems from the ground up.
Proven track record of cultivating collaborative, high-trust partnerships across matrixed internal business units and external vendor ecosystems to drive shared strategic outcomes.
Demonstrated experience scaling, structuring, and developing a ITV/Contingent Workforce and procurement Process, and developing process change with Agentic workflows.
Lean Six Sigma or similar process improvement experience.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <10%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00
Based in the San Francisco Bay area, California: $166,400.00-$208,000.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/20/26, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Marketing Operations Manager.
About the job
This position is needed to lead and optimize marketing automation systems, event integrations, conversational marketing channels, and scalable operational workflows.
As Marketing Operations Manager, you will drive the evolution of Twilio's marketing and revenue operations infrastructure. You will tackle complex system integration challenges at global scale, leveraging cutting-edge AI technologies to automate workflows. This role offers the unique opportunity to make a high-impact contribution by transforming how we connect with customers, empowering you to Own the Outcome of your career growth as you shape our future marketing technology stack.
Responsibilities
In this role, you’ll:
Manage Qualified live chat routing workflows, lead distribution rules, and continuous UX enhancements to maximize conversion rates.
Analyze complex business requirements to design and deploy scalable automated workflows across CRM and marketing automation platforms.
Manage end-to-end system integrations, including event and webinar platforms like CVENT and BigMarker.
Integrate AI capabilities into marketing operations workflow designs to streamline core processes.
Diagnose and resolve system, workflow, and data synchronization issues across the broader marketing technology stack efficiently.
Collaborate with cross-functional teams across Marketing, Sales, and Technology to align system architectures with overarching go-to-market strategies.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s degree in a related field.
5+ years of hands-on experience in Marketing Operations, Demand Generation, Revenue Operations, or a related field.
3+ years of proven expertise with CRM and marketing automation platforms (e.g., Marketo, Salesforce), including a track record of developing scalable programs and optimizing workflows in event/webinar platforms (e.g., CVENT, BigMarker).
Demonstrated experience integrating AI into scalable marketing operations workflow designs and streamlining core processes.
Strong analytical and problem-solving skills to leverage campaign data for issue identification, alongside clear written and verbal communication skills across Marketing, Sales, and Technology teams in a fast-paced environment.
Desired:
Experience working in a fast-paced, remote-first global environment.
Hands-on experience working with Customer Data Platforms (CDPs) like Twilio Segment, as well as conversational marketing tools such as Qualified or Drift.
Certifications in Marketo (e.g., Adobe Certified Professional) or Salesforce (e.g., Administrator).
Passion for exploring emerging technologies and applying them to solve business challenges.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
Based in the San Francisco Bay area, California: $125,040 - $156,300.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Distributed; Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX, San Francisco CA, NYC, Denver, OR Remote US
About the Role
We're looking for a highly capable, hands-on operator to join the Office of the President of Revenue at Cloudflare.
This person will work directly with the Revenue Chief of Staff to help run the business, drive executive priorities, and ensure the GTM organization stays aligned and informed.
The right person is someone who sees what needs to be done and takes ownership without waiting for direction. They can move between strategy and execution, navigate ambiguity, manage competing priorities, and work effectively with senior leaders across the organization.
This is a high-visibility role that requires strong judgment, exceptional follow-through, and the ability to move quickly without sacrificing quality.
You'll have a front-row seat to how a global revenue organization operates, with the opportunity to make a meaningful impact across the business.
What You'll Do
GTM Business Operations & Executive Priorities
Partner closely with the Revenue Chief of Staff to drive priorities across the Office of the President of Revenue.
Act as an extension of the Revenue Chief of Staff, representing the office in cross-functional meetings and independently driving decisions and follow-through within agreed priorities.
Anticipate upcoming needs, identify gaps, and proactively drive work forward.
Prepare executive-ready updates, briefing materials, presentations, and communications.
Track decisions, commitments, and dependencies, ensuring the right people are accountable and work moves forward.
Help manage competing priorities, bringing recommendations and solutions rather than simply escalating problems.
GTM Communications & Engagement
Own the execution and quality of GTM-wide communications, including the weekly GTM Rollup, leadership updates, and organizational announcements.
Work across functions to gather, validate, prioritize, and translate information into clear, actionable communications for the field.
Drive planning and execution of GTM leadership engagement programs, including All Hands and Leadership Unplugged, from content development and stakeholder coordination through delivery and follow-up.
Partner with executive stakeholders and content owners to ensure messaging is relevant, engaging, and aligned with GTM priorities.
Ensure communications are accurate, timely, and appropriate for their intended audiences.
Continuously improve how information reaches the field, reducing unnecessary noise while making important updates easier to find and act on.
Field Advisory Board (FAB) Program Leadership
Own and continuously improve Cloudflare's global Field Advisory Board (FAB) program, ensuring it serves as a meaningful two-way feedback channel between field teams and GTM leadership.
Manage the Americas and International boards, including member engagement, quarterly meetings, agendas, executive participation, and follow-through on commitments.
Partner with Sales, Product, Enablement, Revenue Operations, and other teams to turn field feedback into actionable recommendations and improvements.
Identify recurring themes, challenges, and opportunities from the field, and bring forward insights that help inform GTM priorities and decisions.
Strengthen the program's effectiveness by improving how feedback is collected, prioritized, communicated, and acted upon.
Ensure FAB members see tangible outcomes from their input, building trust and sustained engagement in the program.
Establish clear measures of program impact and regularly assess what's working, what's not, and where the program needs to evolve.
Cross-Functional Execution
Drive initiatives that span Sales, Revenue Operations, Marketing, Product, Enablement, and other functions.
Translate FAB objectives into clear actions, owners, and timelines, and ensure commitments are delivered.
Identify risks and dependencies early, recommend solutions, and escalate when necessary.
Build strong relationships across the organization and influence outcomes without formal authority.
Step into ambiguous or urgent situations and bring structure, clarity, and momentum.
Balance the needs of multiple stakeholders while keeping the broader GTM organization's priorities in focus.
Operational Excellence & Scale
Identify opportunities to simplify processes, eliminate unnecessary work, and improve how the GTM organization operates.
Leverage AI, automation, and internal tools to reduce manual effort and improve execution.
Create lightweight systems for tracking priorities, decisions, and follow-through.
Establish practical quality-control processes to ensure work is accurate and complete before delivery.
Continuously improve the quality, consistency, and efficiency of work coming out of the Office of the President of Revenue.
What We're Looking For
7+ years of experience in business operations, GTM strategy and operations, executive operations, Chief of Staff support, or similar roles in a fast-paced technology environment.
Demonstrated experience working with senior executives and navigating complex, cross-functional organizations.
Proven ability to independently own programs or initiatives from planning through execution, including driving stakeholder alignment and measurable outcomes.
Exceptional organizational skills and attention to detail, with a track record of managing multiple priorities without losing sight of the details.
Strong written and verbal communication skills, including the ability to turn complex information into clear, concise, executive-ready materials.
Excellent judgment and the confidence to make recommendations, challenge assumptions, and know when to escalate.
A proactive mindset. You don't wait to be told what to do, and you're comfortable taking ownership of problems that don't have obvious answers.
Strong execution skills. You follow through, close loops, and take responsibility for outcomes.
Comfort with ambiguity, changing priorities, and tight timelines.
Experience using AI and automation to improve productivity and operational workflows.
A low-ego, collaborative approach and willingness to roll up your sleeves, regardless of the task.
What Success Looks Like
Within your first six months:
You've become a trusted extension of the Revenue Chief of Staff, able to independently represent the office and move work forward.
GTM communications and leadership engagement programs run smoothly, with strong quality control and minimal oversight.
The Field Advisory Board operates as an effective, trusted feedback mechanism, with strong member engagement, actionable insights, and visible progress against field recommendations.
You anticipate needs, identify potential issues, and bring solutions before problems escalate.
Cross-functional stakeholders trust you to drive decisions, follow through on commitments, and keep work moving.
You've identified and implemented meaningful improvements to how the team operates, including opportunities to use AI and automation.
The Revenue Chief of Staff has more capacity to focus on strategic priorities because you're independently managing critical aspects of the business.
Who Will Thrive Here
You're naturally curious, resourceful, and comfortable figuring things out. You care about doing great work, but you don't need perfect instructions or a perfect process to get started.
You can operate at the executive level and still enjoy the details. You know when to ask questions, when to push back, and when to just get something done.
You enjoy building relationships, connecting the dots across teams, and finding ways to make things work better. You're comfortable taking the lead, even when you don't have formal authority, and you take ownership of the outcome.
Most importantly, you take pride in being someone others can count on.
Application Deadline:
January 31, 2027
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $174,000 - $240,000.
For Boston, California - Remote, Connecticut - Remote, DC Metro, Massachusetts - Remote, New Jersey - Remote, New York City, NY Metro, Remote - Washington, Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $166,000 - $228,000.
For Colorado - Remote, Illinois - Remote, Maryland - Remote, Minnesota - Remote, Nevada - Remote, New York - Remote, Rhode Island - Remote, and Vermont - Remote based hires: Estimated annual salary of $143,000 - $197,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our
benefits for employ
ees in the United States, and benefits may vary for employees based outside the U.S
.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
s
Commuter Spending Accounts
Fe
rtility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and
Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employ
ee Stock P
articipation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, i
ncluding parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States; New York; Los Angeles; Boston; San Francisco; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.
No two days are the same, but as a Deployment Strategist you can expect to:
- Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.
- Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.
- Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.
- Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.
- Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap.
- Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.
- Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.
Requirements
- 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred.
- Experience in product development, delivery, and change management
- Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners.
- Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams.
- Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions.
- A proven track record of taking ownership of complex, ambiguous projects and delivering results.
- Adaptability to work across different customer environments, industries, and technical use cases.
- Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks.
- Ability to creatively map enterprise use cases and workflows to AI systems
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. Expect regular travel for customer onsites.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
San Francisco; Washington D.C.
San Francisco; Washington D.C.
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