Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Senior Marketing Manager is responsible for driving brand awareness, demand, and building pipeline for Fivetran in the Commercial business segment. This role will support sales teams in North America through impactful, multi- touch marketing programs and execution. The ideal candidate is a results-driven professional with expertise in B2B lead generation within the small-to-medium business segment.
This is a full-time hybrid position based in our Denver, Austin, Philadelphia, Oakland or New York City office.
Technologies You’ll Use
DemandBase, Webflow, Marketo, Sendoso, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Develop and execute a comprehensive regional marketing strategy to drive brand awareness, demand, and pipeline.
Work closely with teams across marketing to formulate and execute targeted, multi-channel demand generation programs, using a mix of inbound and outbound marketing tactics
Manage program execution for influencer marketing, email marketing, events, sales plays and more.
Partner with sales to prioritize top prospect accounts and develop targeted 1:few and 1:1 ABM campaigns that build awareness, increase engagement, create new opportunities, and accelerate pipeline progression.
Plan and execute 1:few regional events, including executive dinners, networking events, and partner programs, tailored to deepen relationships with key decision-makers at prospect accounts.
Work closely with sales to ensure a seamless handoff of qualified leads, enabling speed-to-lead and effective sales follow-up to drive conversion rates.
Closely monitor KPIs and metrics to measure program effectiveness and progress to targets.
Collaborate with product marketing to develop relevant messaging, positioning, and segment-specific content plans.
Build and maintain relationships with cross-functional teams, vendors, agencies, and strategic partners to foster positive relationships and drive results.
Skills We’re Looking For
5+ years experience in B2B marketing with a focus on the commercial business market
Proven track record of success in developing and executing lead generation programs within the commercial market.
Event management experience.
Excellent communication and collaboration skills, with the ability to build strong relationships across internal and external stakeholders.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Data-driven approach with a knack for translating data insights into actionable marketing strategies.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$135,960
—
$169,950 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Partner Program Manager.
About the job
As we scale our global partner ecosystem, reliable execution and team collaboration are the foundation of our success. We are seeking a highly organized, execution-focused Partner Program Manager to manage our daily Partner Operations & Commercial Systems workflows. If you bring a strong "can-do" attitude, thrive in a heads-down environment clearing issues and resolving tickets, and have hands-on experience maintaining data accuracy across CRM and PRM systems, this role is an exciting opportunity to keep Twilio's partner engine running smoothly.
In this role, you will be the operational backbone of the global partner program. Sitting within the Partner Operations & Commercial Systems pillar, your primary focus will be managing day-to-day operations: clearing support queues, reviewing partner applications, processing deal registrations, and fielding direct inquiries from our unmanaged partner desk.
As a true team player, you will work closely with cross-functional partners to ensure tasks are completed accurately and on time. You will take ownership of onboarding SLAs, and proactively lean in to keep daily operations moving without friction.
Responsibilities
In this role, you’ll:
Ticket & Queue Management:
Serve as the primary operator for the partner desk, consistently clearing daily Zendesk and CRM queues for partner applications, support inquiries, and directory listings.
Deal Registration & Lead Routing:
Manually review, verify, and route inbound deal registrations and co-selling feeds, ensuring high data accuracy and strict adherence to turnaround SLAs.
Data Hygiene & Maintenance:
Execute the day-to-day administrative and data-entry tasks required to keep our ecosystem running, maintaining accurate records across platforms like Salesforce and Airtable.
Process Execution & Incremental Improvement:
Maintain laser focus on executing existing manual workflows with precision and speed. While executing the day-to-day is the priority, you will also be encouraged to flag bottlenecks and share ideas for future process automation.
PRM Experience:
Familiarity with Partner Relationship Management (PRM) platforms (Impartner) and account mapping utilities (like Crossbeam).
Ecosystem Understanding:
Understanding of standard channel models (Resell, Referral, ISV, SI) and standard partner support inquiries.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 30,2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role:
We are looking for an exceptional executive assistant to support our Chief Executive Officer (CEO). This is a critical role where you will provide high-touch assistance ensuring the CEO can devote their complete attention to achieving the company's mission. The ideal candidate is proactive, even-tempered, trustworthy, highly organized, and thrives in a tech remote environment.
Who you are:
Successful in supporting C-level executives in a high growth environment.
You are highly responsive, able to address urgent matters, and ensure the CEO's schedule runs smoothly.
You operate with a high level of security and confidentiality.
Possess a proactive approach to task execution and excel at anticipating future needs, including personal needs of the CEO to ensure they can operate at their best in all aspects of life.
Take an active role in shaping information and organizational dynamics.
Have a keen eye for efficiency and process improvement.
Have a proven track record of working with late-stage technology startups or established public technology companies.
Demonstrate clear, direct, and empathetic communication skills, along with sharp listening abilities.
Display self-directed initiative in achieving outstanding work outcomes.You actively look for ways to add value beyond your defined remit and are energized by solving problems before they're raised.
Based in North America EST or the United Kingdom.
What you’ve done:
Minimum of 5 years of experience providing high-touch, concierge-like support to a C-suite Executive.
Managed intricate and time-sensitive scheduling demands efficiently and proactively, while prioritizing conflicting requirements.
Organized detailed travel arrangements, itineraries, and agendas.
Collaborated on and coordinated projects and event planning activities, including off-site meetings and employee retreats.
Managed a high volume of emails, flagging important messages and coordinating calls and meetings as necessary.
Drafted and prepared confidential correspondence on behalf of C-suite executives.
Proficiently handled expense reports.
Perks:
Remote-first global workforce + NY office.
Professional reimbursement program (facilitates industry conference attendance, certifications, and more).
Medical, dental & vision coverage (US + some other countries).
401k retirement plan + company match (US only).
Wellness stipend.
Home office set up / ergonomic equipment program.
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$164,250.50
—
$205,313 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$203,901
—
$287,217.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$245,092
—
$306,365.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations. This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders. The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters.
This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Ironclad, SFDC, AI tool
What You’ll Do
Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives.
Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations.
Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively.
Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders.
Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools.
Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices.
Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls.
Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business.
Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness.
Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team.
Skills We’re Looking For
A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy.
A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper.
A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations
A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review
A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience
High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement
Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred
JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred
Bonus Skills
CIPP (US) certification is a plus
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$217,494
—
$306,365.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our Denver, Colorado office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$112,635.50
—
$135,167.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the role
As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters.
This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work.
What you'll own
You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build:
Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers.
Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads.
A weekly review loop where the system and you assess what worked and improve it.
You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America.
What success looks like
6 months:
target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL.
12 months:
the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked.
What we're looking for
Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing.
Experience running multi-lifecycle stage campaigns targeting enterprise buying committees
Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance
Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs.
Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds
You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus.
You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$162,772.50
—
$203,465.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Customer Success Manager on Twilio’s Twilio team.
About the job
At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us.
As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Ensure customer success by driving full value realization of the Twilio platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Cultivate strong relationships with IT, engineering, and development teams to drive engagement.
Identify and expand opportunities to deepen customer engagement and account growth.
Collaborate with internal teams to optimize implementations and resolve complex technical challenges.
Build and nurture new stakeholder relationships to unlock expansion opportunities.
Partner with Sales on account renewals and expansion strategies.
Analyze your portfolio to prioritize high-impact risks and opportunities.
Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts.
Become a Twilio platform expert while staying current with industry trends in data and analytics.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization.
Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred.
Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success.
Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations
Intellectually curious, asks critical questions, and challenges ideas for better solutions
Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics.
Excellent communication skills for engaging executive stakeholders through presentations and discussions.
Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients.
Strong collaboration and influence skills to align internal teams and external stakeholders.
Thrives in dynamic environments, adept at creating structure and processes for high-impact customers.
Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions.
Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2).
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 15, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs, CO area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time.
Responsibilities
Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL.
Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions.
Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling.
Use Postman to test different payloads, analyze API responses and troubleshoot integration failures.
Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data.
Apply Entity Framework and LINQ for application data access, querying and manipulation
Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities.
Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages.
Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices.
Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues.
Understand and make basic React frontend changes when integration functionality requires matching UI updates.
Manage assigned Jira tickets and follow issues through development, testing and deployment.
Take part in peer code reviews, applying coding, security, maintainability and integration best practices.
Build knowledge of core product and integration workflows and the business domain.
Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed.
Qualifications
3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations
Strong working knowledge of C#, .NET, object-oriented programming and common design principles
Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices
Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues
Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues
Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis
Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts
Agile and Scrum processes, sprint planning, story grooming and iterative software delivery
Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers
Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues
Willingness to work occasional weekends or off-hours on rotation, as required.
Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is
nice to have.
Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is
nice to have.
Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is
nice to have,
Experience using Visual Studio and standard debugging, logging and error-analysis techniques is
nice to have.
Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is
nice to have
Working knowledge of Jira or similar ticketing systems is
nice to have
Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is
nice to have
Benefits
The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Software Engineer, (L3) Email
About the job
This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems.
Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER’S SHOES:
Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.
BE AN OWNER (CODE QUALITY):
Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring.
MENTOR AND LEAD:
Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience:
4+ years of professional software engineering experience building and operating resilient backend services at scale.
Modern Development Workflow:
Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows.
Language Proficiency:
Strong, hands-on production experience writing clean, idiomatic, and highly concurrent
Go (Golang), Java or Python
.
Cloud Infrastructure:
Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to
AWS
core services (such as EC2, S3, Aurora, or DynamoDB) AND
Microsoft Azure
equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB).
Infrastructure as Code:
Proficiency with
Terraform
for provision-level automation and maintaining environment parity.
Distributed Systems:
Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems).
Systems Mindset:
Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures.
Desired:
Prior experience managing high-throughput applications running inside containerized infrastructure (
Docker, Kubernetes
).
Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like
AWS Aurora
).
Experience implementing
OpenTelemetry
or distributed tracing systems across decoupled microservice platforms.
Direct experience handling constraints related to network topology, proxy layers, or
mail transfer agent (MTA)
protocols.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - US
Colorado Springs, Colorado, United States
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