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Location: Toronto, ON; Austin, TX Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Go To Market (GTM) Performance & Strategy team helps teams turn strategy into consistent execution through targeted coaching, practice, and performance improvement. As a Senior Field Performance Partner, you’ll work with frontline Sales and Channel leaders across US and Canada to diagnose performance gaps, build focused development plans, and use data and AI to help teams improve. Your work will help 1Password’s go-to-market organization perform at its best while advancing our mission to enable a safe, productive digital future. This is not a traditional enablement role. We don’t believe more training is always the answer. We believe enablement should start with the performance problem, use data and AI to understand what’s happening, and apply the most targeted intervention possible. You’ll independently own the performance improvement cycle for the teams you support: diagnose → prescribe → activate → reinforce → measure → adjust. You’ll combine business results, AI-generated coaching insights, field observations, and manager input to identify where teams and individuals need support. You’ll turn those insights into focused enablement plans, use AI to scale individualized practice and coaching, help managers reinforce the right behaviors, and measure whether performance actually changed. As 1Password continues to scale our partner-led GTM motion, you’ll also help make channel execution part of how our field operates every day. Rather than treating channel as a separate motion or specialist skill, you’ll help managers and teams build the behaviors needed to effectively identify, engage, and sell with partners as part of their everyday work. Your job isn’t to keep people busy with enablement. It’s to help them perform better. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Toronto/Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. What we're looking for: - 7+ years of experience in a Business-to-Business (B2B) technology go-to-market (GTM) organization across Sales, Customer Success, Solutions Engineering, BDR, Enablement, frontline leadership, or a combination of these areas. - Experience working in a channel or partner-led GTM environment, with practical knowledge of selling with and through resellers, MSPs, distributors, and other channel partners, including partner engagement, account mapping, co-selling, and partner-led growth. - Experience carrying a quota, leading a frontline GTM team, or directly coaching customer-facing teams strongly preferred. - Strong business and analytical judgment, with the ability to diagnose performance challenges, identify root causes, and translate insights into practical, measurable plans that improve skills, behaviors, and business outcomes. - Understanding of sales methodologies such as MEDDPICC and their application in coaching, enablement, or field execution. - Credibility with frontline GTM leaders and the ability to operate independently as a coach, advisor, and constructive challenger. - Curiosity and fluency with AI, with experience using automation, dashboards, and performance signals to make coaching and development more individualized, scalable, and measurable. - A bias toward action and a commitment to experimentation, measurement, and continuous improvement. - Understanding of how selling practices and customer needs vary across the US and Canadian markets. What you can expect: - Own the end-to-end performance improvement cycle for the frontline managers and teams you support: diagnose, prescribe, activate, reinforce, measure, and adjust. - Establish a consistent operating rhythm with managers, bringing data-informed insights and recommendations about where their coaching can have the greatest impact. - Combine business results, behavioral data, AI-generated coaching insights, field observations, and manager input to identify performance gaps and create focused development plans. - Create strategic enablement plans that address root causes and become part of the team’s day-to-day work. - Use AI-powered role-play, practice, feedback loops, manager coaching, live learning, and tools such as Hyperbound to support individualized development at scale. - Help managers reinforce key skills, products, messaging, partner motions, and GTM priorities through ongoing coaching and team practice. - Partner across Technical Enablement, Revenue Operations, Go-to-Market Engineering, and other teams to bring the right resources into identified performance challenges. - Facilitate workshops, webinars, and other learning experiences when appropriate, while enabling managers to lead reinforcement with their teams. - Measure whether interventions are changing behavior and improving outcomes, and share recurring performance patterns and field feedback with cross-functional partners. USA-based roles only: The annual base salary for this role is between $127,000 USD and $170,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $114,000 CAD and $152,500 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Tokyo テクニカルアカウントマネージャー (Technical Account Manager) Asanaのテクニカルアカウントマネジャー（Technical Account Manager: TAM）は、顧客が日々の業務において「明瞭さ（Clarity）」を見出し、Asanaを活用して成果を上げることを支援します。TAMはAsanaのエキスパートであり、顧客の成功に情熱を注ぐ生産性のプロフェッショナルです。顧客からの質問、機能リクエスト、インシデント報告に対応し、中長期的な視点でのAsana活用のためのベストプラクティスを提供します。また、Asana社内では顧客の声を製品開発に反映させるための代弁者となり、製品開発チームと対話します。TAMの成功指標は「顧客の成功」であり、顧客への深い共感（Empathy）を通じてそれを実現します。 AsanaのTAMとして、あなたは大規模かつ複雑な要件を持つエンタープライズ顧客に対し、戦略的な技術アドバイザーとしてサポートを提供します。顧客のステークホルダーと深く連携し、技術的なイネーブルメント（定着化）を推進し、継続的な利用を確実にするとともに、Asanaの機能を顧客の長期的目標に合致させます。この役割は、強力な技術的適性、卓越した顧客への共感力、そして社内外のステークホルダーを巻き込む影響力が求められる、クロスファンクショナルなポジションです。 【勤務地・働き方】 このポジションはAsana Japanの技術本部長にレポートします。 私たちは、居住地に関わらず最適な人材をお迎えしたいと考えています。そのため、ご本人の状況に合わせて以下のいずれかの働き方を用意しています。 関東圏にお住まいの方： 東京オフィスを拠点とした、オフィス中心のハイブリッドスケジュール（原則 月・火・木曜出社）となります。 関東圏以外にお住まいの方（日本国内）： リモートワークでの勤務が可能です。ただし、チームビルディングや重要会議のため、 月1〜2回程度、東京オフィスへの出社をお願いしています （詳細は面接時にご案内します）。 なお、重要な会議やオンサイト支援など、状況に応じて顧客先への訪問や国内出張が発生する場合があります。 【主な業務内容】 顧客への技術的アドバイザリーとベストプラクティスの提供 エンタープライズ顧客の導入後における「技術的な成功（Technical Success）」に責任を持ち、Asana活用拡大の主要な技術アドバイザーおよびパートナーとして機能する。 Asana API、サードパーティサービスとの連携、認証（SAML/SCIM）、クラウドセキュリティおよび管理者ガバナンスに関するベストプラクティスを、顧客の環境や目標に合わせて設計・提案する。 顧客のシステムアーキテクチャ、ビジネス上の優先順位、技術構成に関する深い知識を維持し、ニーズを先読みした提案を行う。 顧客の健全性維持とリスク管理 顧客との定期的なコミュニケーションや技術レビューを通じて顧客におけるAsana利活用にプロアクティブに関与し、製品価値の定着と継続的な利用を促進する。 セールス、カスタマーサクセスマネージャ（CSM）と共同で利用パターンやエンゲージメント傾向からヘルススコアを監視し、リスクの早期発見や、利用拡大・再エンゲージメントの機会を特定する。 各種エスカレーション、移行プロジェクト、重大インシデント対応を社内各部門と連携して主導し、予防・早期検知・透明性のあるコミュニケーションを通じてリスクを最小化する。 社内連携と製品へのフィードバック 社内の技術ナレッジの標準化を推進し、再現性のあるベストプラクティスを策定・共有することで、チーム全体の提案力向上に貢献する。 セールス、サポート、プロダクト、エンジニアリングチームと緊密に連携し、統一された顧客体験を提供する。 顧客の声を代弁し、実際のユースケースや課題に基づいたフィードバックを行うことで、製品ロードマップへ影響を与える。 【応募資格】 経験とドメイン知識 SaaS業界における、顧客対面型の技術的役割（TAM、ソリューションエンジニア、導入コンサルタントなど）での5年以上の経験。 ワークフロー、自動化、ビジネスプロセス管理（BPM）など、業務プロセスに関わるSaaS・ソフトウェアを直接取り扱った経験。 ※インフラやセキュリティ領域専業ではなく、ビジネスロジックやアプリケーション層の課題解決に関わった経験を重視します。 大規模なエンタープライズ顧客の複雑なステークホルダー管理を行い、プロジェクトを成功に導いた実績。 技術的専門性 API、システム連携、認証プロトコル（SAML, SCIM）、および技術アーキテクチャについて、顧客と自信を持って議論できる技術的知見。 SaaSインフラ、セキュリティ基準、エンタープライズIT環境に関する広範な理解。 顧客の技術的な課題や質問を素早く理解し、複雑な概念を噛み砕いて解決策を提示する能力。 コミュニケーションと言語能力 日本語によるネイティブレベルのコミュニケーション能力（口頭および記述）。 英語力は必須ではありませんが、英語の読み書きに抵抗がないこと（会社が用意するAIツールを使用しての対応でも可） 優れたドキュメンテーション能力、ファシリテーション能力、プレゼンテーション能力。 技術的な内容を、現場の運用担当者から経営層（非技術者）まで、相手に合わせて分かりやすく伝える能力。 マインドセットと姿勢 標準化へのリーダーシップ： 属人化を防ぎ、チーム全体の成果を最大化するために、ナレッジの共有やベストプラクティスの標準化（Playbook作成など）を率先して推進できること。 プロセス主導型： すべての顧客に標準化された極めてポジティブな体験を提供するためのプロセスを作成、実装、改善することへの強い意欲。 学習意欲： 新しい製品機能や技術トラブルシューティング、AIツールなどの新技術を自ら学び、業務の効率化や顧客への価値提供に活かす姿勢。 プロアクティブな行動とコミュニケーション： 常に先回りして行動を起こし、かつ透明性の高い発信を行うことで、周囲からの信頼を確実に獲得できること。 Technical Account Manager Our Technical Account Management (TAM) team helps customers find clarity in their work and get results with Asana . TAMs are Asana experts and productivity partners who are passionate about investing in our customers’ success . We help customers resolve technical inquiries, guide architectural decisions, and educate them on best practices for long-term scalability . Within the organization, we amplify our customers’ voices in product development and maintain an active dialogue with our product and engineering teams . As a Technical Account Manager at Asana, you’ll act as a strategic technical advisor to our largest and most complex enterprise customers . You’ll partner closely with customer stakeholders to drive technical enablement, ensure sustained adoption, and align Asana’s capabilities with their organizational goals . This is a cross-functional role requiring strong technical acumen, customer empathy, and the ability to influence both internal and external stakeholders . This role can either be fully remote depending on where you live in Japan, or based in our Tokyo office with an office-centric hybrid schedule . If based in-office: The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team . Most Asanas have the option to work from home on the two other weekdays they are not in office . If you're interviewing for this role, your recruiter will share more about the in-office requirements . Occasional domestic travel to customer sites may be required for key meetings and on-site support. What you’ll achieve Own post-sales technical relationships for enterprise customers, serving as their primary advisor and partner as they scale on Asana . Deliver best-practice guidance on Asana APIs, third-party integrations, authentication (SAML/SCIM), cloud security, and administrative governance tailored to each customer’s technical environment . Maintain in-depth knowledge of customer technical architecture and business priorities to proactively anticipate and solve technical challenges . Partner with Sales and Customer Success Managers (CSMs) to monitor customer health, track engagement trends, and identify risk early while uncovering expansion opportunities . Coordinate technical escalations, migration projects, and critical incidents in partnership with cross-functional teams, ensuring clear communication and prompt resolution . Standardize technical knowledge across the team by developing reproducible best practices, documentation, and playbooks . Collaborate with Support, Product, and Engineering to deliver a unified customer experience and advocate for customer needs on the product roadmap . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 5+ years of experience in a customer-facing consultative technical role (such as TAM, Solutions Engineer, or Implementation Consultant) within the SaaS space . Background in workflow management, automation, or business process management (BPM) software, with a focus on solving problems in the application layer and business logic . Proven track record partnering with and influencing senior stakeholders in large enterprise environments . Strong technical acumen across APIs, system integrations, enterprise authentication protocols (SAML, SCIM), and cloud IT infrastructure . Native-level fluency in Japanese (verbal and written), with professional working proficiency in written English (reading and writing, with company-provided AI translation tools welcome) . Stron g presentation, documentation, and communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audience s . Process-driven approach with a focus on establishing scalable playbooks and conti nuous operational improvement . At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requ irement, we still encourage you to apply . About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Technical Support Engineer I Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. About the Role This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers. What You’ll Do Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products. Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills. Manage escalations received from the account administration team and other groups. Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support. Troubleshoot a variety of integrations. Act as a technical resource to the CSM and other sales teams. Conduct detailed investigation of reported “Bugs” to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version). Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management. Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles. Provide Integration Training to the team via “Get Familiar With” meetings. Track issues using task management systems like JIRA. Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4). Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)). Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng). The Right Fit Experience in customer-facing technical support. Foundational understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell). Competence and familiarity with technical concepts involving networking and filesystems. Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce). Ability to learn new technologies quickly and a drive for personal development. Experience with API usage and Python familiarity (installation and use). Comfortable with AI Agents and Tools to enhance productivity. Minimum 2-3 years of experience. Nice to Have Expertise/experience with text shells (PowerShell, Bash, and Terminal). Scripting and automation experience or familiarity. Backblaze Backup troubleshooting expertise, including error codes, Bztransmit errors, and installation errors. Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS. General knowledge of internet protocols, computing, data collection, and analysis. Familiarity with data visualization tools (OpenSearch and Grafana). At this point, we hope you’re feeling excited about the job description you’re reading. Even if you don’t meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We’re eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia; Santiago, Chile; Lima, Peru New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite an experienced Scrum Master to lead Agile delivery for our Embedded Finance Engine (EFE), which enables partners and merchants to offer embedded financial products. You’ll coordinate provider integrations, align dependent teams, and drive clear ownership, timely decisions, and resolution of delivery blockers. You’ll help establish the delivery discipline and accountability needed to move from discovery through launch and stable operation. 🟩 What's in it for you: Help shape a growing orchestration platform for a leading fintech company Work closely with diverse product, technology, and provider teams on complex integrations Establish Agile practices and foster ownership and continuous improvement within the new team ✅ Is that you? 7+ years in technology delivery, with 4+ years as a Scrum Master, Delivery Lead, Agile PM, or similar Experience coordinating multiple engineering teams, technology partners, and business stakeholders on a shared critical path Strong knowledge of Scrum, Kanban, backlog management, release planning, dependencies, facilitation, and continuous improvement Experience delivering API-led, event-driven, data-intensive, or cloud-native platforms, while proactively identifying integration risks End-to-end delivery experience across UX, APIs, backend, data, integrations, testing, infrastructure, security, and production Ability to turn ambiguous scope into actionable plans, prioritized backlogs, and concise executive updates Strong risk, issue, dependency, and change management skills Excellent communication and facilitation across leadership, engineering, product, operations, and vendors Experience coordinating UAT, integration testing, release readiness, rollout planning, hypercare, and production handover Experience working with distributed teams across regions and time zones Desirable: Background in payments, merchant acquiring, embedded finance, lending, merchant cash advance, banking-as-a-service, settlement, reconciliation, or regulated financial services Experience integrating fintech providers into payment platforms, merchant portals, marketplaces, or SaaS products Familiarity with AWS microservices, React, REST APIs, webhooks/events, S3/file exchange, PostgreSQL/MongoDB, CI/CD, Kubernetes, and observability Experience delivering financial services with a focus on privacy, consumer outcomes, third-party risk, resilience, and accessibility Familiarity with SAFe, large-scale planning, Jira/Confluence, and executive-level reporting PSM, CSM, SAFe Scrum Master, PMI-ACP, or equivalent certification 🧩 Key responsibilities and your contribution Own EFE delivery cadence, ceremonies, planning, dependencies, RAID, milestones, and reporting Coordinate the end-to-end integration roadmap across EFE, partners, and providers, ensuring clear scope, ownership, and acceptance criteria Facilitate discovery and solutioning across product, technology, finance, legal, security, and operations teams • Create an integrated delivery plan covering provider enablement, API contracts, data exchange, merchant journeys, and operational readiness Manage provider workstreams as distinct integrations while converging on reusable EFE patterns and a consistent merchant experience Resolve and escalate cross-team dependencies, roadmap conflicts, technical blockers, and release risks Partner with the PO and Architect on backlog priorities, outcomes, readiness criteria, and traceability from business goals to delivery Coordinate internal and provider sessions, document decisions, and ensure timely closure Lead PI, sprint, and release planning, supporting focused mobilization and integration into established delivery trains and governance Coordinate end-to-end testing, defect triage, release readiness, hypercare, and the transition to BAU support Set up dashboards and metrics for flow, predictability, quality, blockers, dependency aging, release readiness, and operational outcomes Coach the team in Agile practices, team dynamics, continuous improvement, engineering ownership, and collaboration Protect delivery focus, remove blockers, and bring stakeholders together for timely decisions Incorporate market-specific regulatory, security, privacy, and operational requirements into the backlog and readiness criteria Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Lima, Peru Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. As a Client Partner Manager, you will drive the growth of our Pinterest portfolio in Peru.  Pinterest is highly visual, deeply intentional, and positioned at the intersection of inspiration and purchase intent. People come to plan their next trip, home renovation, or outfit. For the right advertiser, that mindset is gold. Your job is to help them see it. What You Will Do Lead and scale commercial growth for Pinterest advertising in Peru, driving adoption across key advertisers and agencies. Build a pipeline from zero: prospect, prioritize, reach out, and close new business. Educate advertisers and agencies on Pinterest’s ad formats and performance potential, acting as much as an educator as a salesperson. Develop strong relationships with decision-makers at agencies and direct clients across the Peruvian market. [CONFIRM: original said “both markets”] Partner closely with the Customer Success Management (CSM) team for seamless delivery and client satisfaction. Use data and analytics to measure performance and exceed KPIs including sales growth, client retention, and platform adoption. What We Are Looking For 5+ years in digital advertising sales, media, or marketing. Real, existing relationships with marketing decision-makers in [Peru, CONFIRM: original said Uruguay, Paraguay a strong plus]. Proven ability to hunt new business: you build your own prospect list and work it. Solid understanding of performance, display, video, native, and programmatic. Strong track record of hitting or exceeding revenue targets. Organized, data-driven, and comfortable in a build-from-scratch environment. Fluency in Spanish and English. What will make us really love you Genuinely drawn to Pinterest’s world. Anticipates challenges and takes initiative. Teamwork with a driven, goal-oriented spirit. Real tech curiosity. Uses AI for research, briefs, and prep, then applies judgment. Analytical, data-led decisions. Comfortable being the first call and first pitch in a market never approached before. Why Join Aleph Impact: Be the first dedicated Pinterest voice in Peru, in a digital ad market of about US$327M in 2025 (+12%). Growth: Build a book of business from scratch with a global platform partner, with internal growth opportunities across 130+ markets. Team culture: Many cultures, perspectives, and talents; we value partnership and communication. Market context: Peru is mobile-first (about 82% of digital ad spend), and Pinterest is investing in Latin America. Flexibility: Hybrid in Lima, on a team that moves with the speed of change. Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Guatemala Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. As a Client Partner, you will drive the growth of our portfolio, a key opportunity to scale Pinterest’s presence across the Guatemalan market and own your impact. This is a permanent, hybrid role based in Guatemala City. Pinterest is one of the most distinctive platforms in the digital landscape: highly visual, deeply intentional, and uniquely positioned at the intersection of inspiration and purchase intent. People come to plan their next trip, home renovation, or outfit. For the right advertiser, that mindset is gold. Your job is to help them see it. What You Will Do Lead and scale commercial growth for Pinterest advertising in Guatemala, expanding the platform’s footprint and driving adoption across key advertisers, brands, and agencies in the market. Build and manage a sales pipeline: prospect, prioritize, reach out, and close new business. Educate advertisers and agencies on Pinterest’s ad formats and performance potential, acting as much as an educator as a sales professional. Develop strong relationships with decision-makers at agencies and direct clients across Guatemala. Partner closely with the Client Success (CSM) team for seamless campaign delivery and client satisfaction. Use data and analytics to measure performance, optimize strategy, and exceed KPIs including sales growth, client retention, and platform adoption. What We Are Looking For 3+ years of experience in digital advertising sales, media sales, or marketing. Real, existing relationships with marketing decision-makers in Guatemala (relationships elsewhere in Central America are a strong plus). Proven ability to win new business: you build your prospect list and work it. Solid understanding of the digital advertising ecosystem: performance, display, video, native, and programmatic. Strong track record of hitting or exceeding revenue targets. Organized, data-driven, and comfortable in a build-from-scratch environment. Fluency in Spanish and English. What Will Make Us Really Love You You are genuinely drawn to Pinterest’s world and can translate that into an advertiser pitch. You anticipate challenges and take initiative before they become problems. You thrive on teamwork while bringing a driven, goal-oriented spirit. You have genuine tech curiosity: you adopt new tools, test them, and make them part of your workflow. You use AI for research, briefs, and preparation, then apply your own judgment to build the relationship. You think analytically: data and pipeline signals drive your decisions, not just instinct. You are comfortable being the first: the first call, the first pitch, in a market that has never been approached before. Why Join Aleph Impact: Be the first to build Pinterest’s advertising business in Guatemala and see the direct result of your work. Growth: We give our internal talent growth opportunities and the chance to learn together, in a company representing nearly 55 global platforms across 130+ markets. Team culture: Aleph is a place of many cultures, perspectives, and talents, where people support each other and value partnership and communication. Market context: Guatemala’s online audience keeps growing, and brands are looking for new ways to reach people when they are planning and ready to buy. Pinterest fits that moment. Flexibility: A hybrid arrangement in Guatemala City and a team that moves at the speed of change. Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: UK - Office - London Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: You have built a career carrying a number, and now you want to grow big accounts for the long term. This role is for you. You will own renewals and expansion for 30 to 40 of Tenable's strategic customers, including the largest account in EMEA. Retention and growth in these accounts is now a top priority, so your impact will be visible fast. You will be in front of customers and in the room with senior leaders, working side by side with our Enterprise and Commercial Territory Managers and Solutions Engineers as an equal. This is a sales role with a Customer Success title. Your Opportunity: Your mandate is to keep our largest customers and grow them. You will protect recurring revenue, find the next opportunity in every account, and set the standard for what a Principal CSM looks like at Tenable. Keep our biggest customers, and keep them growing strategic customers stay when they see the value. You will make it clear, and make it last. Own the full renewal cycle for a multi-million book, with retention as your first measure. Spot churn and downgrade risk early, using adoption data and your own judgement. Negotiate enterprise contracts that protect revenue and open the door to more. Turn every account into the next big deal, renewals and expansion are an equal share of the role. Run strategic discovery with senior stakeholders to uncover high-value opportunities. Build the business case for upsell and cross-sell across the Tenable platform. Carry an expansion quota, and take ownership of the number. Win as one account team, you and the Territory Manager are partners, and you often carry the bigger number. Plan each account together with Territory Managers and Solutions Engineers. Lead critical escalations, and bring in Engineering, Support and Professional Services at pace. Share what you hear from customers, so it shapes our product and service. Shape what Principal means, this is still a new level for us, and you will help define it. Set the playbook for renewals and expansion in strategic accounts. Mentor junior and senior CSMs, and show them what great looks like. Build the experience and profile that opens a path to team leadership. What success looks like By six months: a plan and a trusted forecast for every strategic account, and a senior contact in each one. By twelve months: retention ahead of baseline, double-digit growth in your book, and a team that looks to you for best practice. What You'll Need: A sales background, with a record of meeting or beating quota through renewals, upsell and cross-sell. Experience of large, complex accounts and enterprise contract negotiation, ideally using a structured method such as MEDDPICC. The standing to build trusted relationships with senior leaders in large organisations. Comfort with visibility: you share account status openly and welcome scrutiny. A team player who shares knowledge freely and enjoys helping others grow. A hands-on approach: you build your own quotes and keep your own Salesforce records. Curiosity about new tools, including AI-led churn tracking, and an eye for what the data says. Availability for three office days a week in Staines, and travel up to 25% of the time. Interview Process Recruiter Screen – 1st Stage - Virtual Hiring Manager Interview  – 2nd Stage – Virtual/F2F Panel Interview - 3rd Stage - F2F Senior Leader Interview - 4th Stage - Virtual/F2F Exec Level Call - Final Stage - Virtual #LI-JG1 #LI-Hybrid We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🌟 THE CUSTOMER SUCCESS MANAGEMENT TEAM AT ALAN As Customer Success Managers, we partner with our most strategic customers to maximize their Alan experience through seamless onboarding and high-touch support, driving product adoption, satisfaction, and long-term loyalty 🤝 We achieve this by deeply understanding customer needs, delivering exceptional onboarding experiences, and providing proactive product education to HR teams and employees. This role requires you to build strong relationships with key stakeholders while delivering clear, effective product education and change management support. We're looking for someone with outstanding communication skills and proven experience in B2B customer education, digital solution evangelization, and leading transformation initiatives in complex environments. 🤝 CORE RESPONSIBILITIES - Drive customer loyalty - Build and maintain strong relationships with key stakeholders - Champion a customer-centric approach to help clients maximize Alan's value - Proactively identify and address satisfaction concern - Turn our best customers into Alan ambassadors and generate opportunities of acquisition - Build customer engagement and adoption: - Lead complex onboarding processes for large customers, acting as project manager for lengthy transitions while ensuring effective, impactful, and empathetic change management - Develop deep understanding of Alan's product value proposition and create customized action plans aligned with customers needs and Alan's objectives - Deliver engaging product education through tailored and large-scale approaches (such as webinars) to drive employee and HR team adoption - Track and present adoption metrics to stakeholders - Identify and execute out-of-the-box initiatives to engage Alan customers - Scale the practice: - Contribute to CSM playbook development - Become a subject matter expert within the team - Drive product evolution: - Act as the voice of the customer to Marketing and Product teams - Influence product and service improvements based on customer feedback 🧑‍💻 PROFILES & SKILLS Professional experience: - 5 years proven track record in customer success or enterprise account management - Strong background in B2B digital companies, specifically working with HR teams on adoption and engagement challenges - Experience leading complex, cross-functional projects across Product, Sales, Engineering, and Data teams - SaaS, Insurance, or Consulting industry experience valuable Core skills - Demonstrated ability to influence and engage stakeholders at all levels, including C-suite - Excellence in written and verbal communication (French and English required) - Network building: capability to identify and engage key influencers - Active listening skills and genuine empathy in stakeholder interactions - Creative thinking for developing innovative engagement strategies - Structured approach to project management and execution (from onboarding to engagement) - Deep customer-centric mindset with proven ability to deliver tailored solutions - Strategic problem-solving: ability to structure challenges and identify effective solutions - Analytical skills for data-driven decision making and reporting - AI tool proficiency For this opportunity, we're looking for someone in either Paris, Bordeaux, Lyon or Marseille. We are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, or sponsored co-working hubs for a hybrid setup in Bordeaux, Lyon or Marseille. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Paris Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships. WHAT YOU’LL DO - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions. - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work. - Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates. - Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions. - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform - Travel may be required from time to time, including visits to customer office locations and company offices. WHAT YOU HAVE Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications: - 3-4+ years in customer-owning roles at tech or SaaS platforms - Adapting seamlessly in the face of high-speed change and growth - Strategic planning, revenue-based prioritization - Managing a high volume of customer-facing projects and timelines - Running in-person meetings w/ executives - Mapping an organization and influencing stakeholders - Driving key customer metrics and outcomes - Owning a revenue, expansion, and renewal target - Demonstrating a strong point of view and proactive self-management - Working cross-functionally with Product and Sales teams DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-RC1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Baku, Azerbaijan Workplace: none PAŞA Sığorta ASC namizədləri Agile Coach vəzifəsinə müraciət etməklə peşəkar komandanın üzvü olmağa dəvət edir. Bu vəzifədə əsas rolunuz komandaların Agile yanaşmalarını mənimsəməsinə, tətbiq etməsinə və təşkilat daxilində genişləndirməsinə dəstək göstərmək olacaq. Başlıca məqsədiniz komandalara mentorluq etmək, işlərin icrası və nəticələrin təqdim edilməsi proseslərini təkmilləşdirmək, eləcə də təşkilat daxilində davamlı inkişaf mədəniyyətini təşviq etməklə Agile transformasiyasını sürətləndirməkdir. . Vəzifə öhdəlikləri Əldə olunan təcrübə, yeni yanaşmalar, alətlər və metodologiyalar əsasında işlərin icrası proseslərinin təkmilləşdirilməsini təmin etmək; Agile çərçivəsində keçirilən görüş və tədbirlərin (Daily Standup, Sprint Planning, Retrospective, Backlog Refinement və s.) təşkilinə rəhbərlik etmək və onların effektiv keçirilməsinə dəstək göstərmək; Komandalara Agile üzrə qabaqcıl təcrübələrin tətbiqində mentorluq etmək və onların Agile yanaşmaları üzrə yetkinlik səviyyəsinin artırılmasına dəstək olmaq; Agile komandalarında eksperimentlərə, yeni yanaşmaların sınaqdan keçirilməsinə və innovativ düşüncə tərzinə əsaslanan iş mühitini təşviq etmək; İş axınının optimallaşdırılmasına diqqət yetirməklə Agile təcrübələri əsasında komandaların daha çevik və keyfiyyətli nəticələr əldə etməsinə şərait yaratmaq; İş yükü ilə komandanın mövcud resurs və icra potensialı arasında optimal balans yaratmaqla fəaliyyətin səmərəliliyini və nəticəliliyini artırmaq; Proses göstəricilərini təhlil və şərh edərək əsaslandırılmış qərarların qəbuluna və proseslərin davamlı təkmilləşdirilməsinə töhfə vermək; Münaqişəli vəziyyətləri konstruktiv şəkildə həll etmək, qarşılıqlı məqbul həll yolları müəyyənləşdirmək, məhsul komandaları və dəyər axınları (Value Streams) üzrə əməkdaşlığı gücləndirmək; Öz fəaliyyətini səmərəli planlaşdırmaq, yeni təşəbbüslər irəli sürmək və həyata keçirmək, proses və biznes məqsədlərinə nail olmaq üçün proaktiv addımlar atmaq; İş axınının vizual idarə olunmasını təmin etmək, eyni vaxtda icrada olan işlərin sayını (Work in Progress – WIP) məhdudlaşdırmaq və nəticələrin vaxtında əldə olunmasına yönəlmiş təşəbbüslərə rəhbərlik etmək; Rüblük proqram planlaşdırma lövhəsinin (Program Board) idarə olunmasını, dəyər və xərc hesablamalarının aparılmasını, eləcə də işlərin icra müddətinin (Cycle Time) optimallaşdırılması üzrə fəaliyyətləri koordinasiya etmək; Agile və Lean yanaşmalarından istifadə etməklə məhsulların müxtəlif funksional istiqamətlər arasında koordinasiyalı, səmərəli və nəticəyönümlü şəkildə hazırlanmasına və təqdim edilməsinə cavabdeh olmaq; Dəyişikliklərin idarə edilməsi yanaşmalarını tətbiq etməklə Agile komandalarının yetkinlik səviyyəsini artırmaq, dəyər yaratma proseslərini və məhsul komandalarının istifadə etdiyi Agile çərçivə və metodologiyalarını təkmilləşdirmək; Zərurət yarandıqda komanda ilə xarici maraqlı tərəflər arasında əlaqələndirici rolunu yerinə yetirmək. Bilik və bacarıqlar Scrum, Kanban və SAFe kimi müxtəlif Agile yanaşmaları üzrə biliklər; Agile görüş və tədbirlərinin effektiv təşkili və fasilitasiyası üzrə yüksək bacarıqlar; Backlog üzrə prioritetlərin müəyyənləşdirilməsi, istifadəçi hekayələrinin xəritələndirilməsi (User Story Mapping), proses göstəricilərinin təhlili və SMART məqsədlərin formalaşdırılması sahəsində təcrübə; Proqram təminatının hazırlanması üzrə həyat dövrü (SDLC) haqqında ətraflı biliklər və işlərin icra müddətinin (Cycle Time) idarə olunması üzrə səriştə; Yüksək səviyyədə ünsiyyət, təqdimat, şəxsiyyətlərarası münasibətlərin qurulması və aktiv dinləmə bacarıqları; Güclü analitik düşünmə, problemlərin müəyyənləşdirilməsi və effektiv həll yollarının tapılması bacarıqları; Maraqlı tərəflərlə münasibətlərin idarə olunması və effektiv əməkdaşlığın qurulması bacarığı; Jira, Miro, MS Excel və MS PowerPoint proqramları ilə işləmək bacarığı; İşlərin icrası üzrə konkret təşəbbüslərə sahiblik etmək və onların nəticələrinə görə məsuliyyət daşımaq bacarığı; Certified ScrumMaster (CSM), SAFe Agilist və ya digər Agile sertifikatlarının olması; layihələrin idarə edilməsi üzrə sertifikatlar (məsələn, PMI-ACP, PMP) üstünlük hesab olunur; Azərbaycan, ingilis və rus dillərini bilmək. Təhsil və iş təcrübəsi Layihələrin idarə edilməsi, biznesin idarə olunması və ya müvafiq sahə üzrə bakalavr dərəcəsi. Biz Sizə Təklif Edirik Dəyər yaradan işlər Qərarların qəbulunda iştirak etmək, dəyişikliklərə təsir göstərmək və şirkətin uğuruna töhfə vermək imkanı. Birlikdə güclənən komanda Peşəkar, dəstəkləyici və əməkdaşlığa açıq komanda mühitində çalışma imkanı. Davamlı inkişaf imkanları Yeni biliklər əldə etmək, təcrübənizi zənginləşdirmək və peşəkar inkişafınızı davam etdirmək üçün geniş imkanlar. Etimada əsaslanan iş mühiti Fikirlərinizə dəyər verilən, təşəbbüslərinizin dəstəkləndiyi və inkişafınıza investisiya qoyulan iş mühiti. *Yalnız ilkin seçim tələblərinə cavab verən namizədlərlə əlaqə saxlanılacaqdır. PASHA Insurance OJSC invites candidates to apply for the position of Agile Coach and become a member of our professional team. In this role, you will be responsible for guiding teams and leaders in adopting and scaling Agile practices. Your primary objective will be to accelerate the Agile transformation by mentoring teams, improving delivery processes, and fostering a culture of continuous improvement across the organization. Responsibilities Adapting improvements to delivery processes based on learnings, new practices, tools, and methodologies; Leading and supporting Agile ceremonies (Daily Standups, Sprint Planning, Retrospectives, Backlog Refinement, etc.); Coaching the team on Agile best practices and helping them mature in their Agile journey; Encouraging a mindset of experimentation on Agile squads; Facilitating the team’s work using Agile practices to execute with speed and quality through a focus on delivery flow; Balancing demand with team capacity to maximize delivery efficiency and effectiveness; Analyzing and interpreting process metrics to make informed decisions and improve processes; Effectively resolving conflicts, finding compromises, and supporting positive relationships with product teams/value streams; Organizing your own work, putting forward and implementing new ideas, and taking proactive steps to achieve process and business goals; Leading efforts to visually manage workflow and limit work in progress to deliver timely outcomes; Managing quarterly program board, value/cost calculations, and development process efficiency (cycle time) efforts; Being accountable for the effective, cross-functional delivery of products using agile/lean techniques; Being responsible for maturing agile teams, value processes, and agile frameworks/methodologies of product teams using change management techniques; Acting as a bridge between the team and external stakeholders when needed. Knowledge and Skills Knowledge in a variety of Agile frameworks such as Scrum, Kanban, SAFe; Strong facilitation skills for Agile ceremonies; Experience in backlog prioritization, user story mapping, process metrics, and SMART Goals creation; Solid understanding of SDLC and development process efficiency (Cycle Time) management; Excellent communication, presentation, interpersonal, and listening skills; Excellent problem-solving and analytical skills; Stakeholder management skills; Ability to work with Jira, Miro, MS Excel, MS PowerPoint; Ownership and accountability for specific delivery initiatives; Certified ScrumMaster (CSM), SAFe Agilist, or other Agile certifications; Project Management certifications (e.g., PMI-ACP, PMP) are beneficial; Language skills: Azerbaijani, English, Russian. Education and Experience Bachelor’s degree in Project Management, Business Administration, or a related field. What We Offer Meaningful Work Opportunity to contribute to the Company’s success by participating in decision-making processes and driving positive change. A Team That Grows Together Opportunity to work in a professional, supportive, and collaborative team environment. Continuous Development Opportunities Access to a wide range of learning and development opportunities to enhance your knowledge, skills, and professional experience. A Trust-Based Work Environment A workplace where your ideas are valued, your initiatives are encouraged, and your professional growth is supported. *Only candidates who meet the initial selection criteria will be contacted.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Customer Success Manager on Twilio’s Twilio team. About the job At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market. The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us. As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for! Responsibilities In this role, you’ll: Ensure customer success by driving full value realization of the Twilio platform. Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy. Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing. Cultivate strong relationships with IT, engineering, and development teams to drive engagement. Identify and expand opportunities to deepen customer engagement and account growth. Collaborate with internal teams to optimize implementations and resolve complex technical challenges. Build and nurture new stakeholder relationships to unlock expansion opportunities. Partner with Sales on account renewals and expansion strategies. Analyze your portfolio to prioritize high-impact risks and opportunities. Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts. Become a Twilio platform expert while staying current with industry trends in data and analytics. Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization. Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred. Proven experience working within or supporting Fortune 500 companies or similarly large organizations. Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success. Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations Intellectually curious, asks critical questions, and challenges ideas for better solutions Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics. Excellent communication skills for engaging executive stakeholders through presentations and discussions. Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients. Strong collaboration and influence skills to align internal teams and external stakeholders. Thrives in dynamic environments, adept at creating structure and processes for high-impact customers. Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions. Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes. Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3). Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2). Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1). This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until November 15, 2026  but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United Kingdom Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Senior Implementation Consultant, you will lead the technical deployment and customer enablement of 1Password's product suite for our largest and most strategically important enterprise customers. You will own the hands-on configuration and rollout of Enterprise Password Manager, SaaS Manager, Device Trust and Unified Access while delivering tailored, high-impact training that drives deep adoption and long-term customer value. Partnering with a Project Manager, Technical Account Managers, and Solutions Architects, you will be the trusted authority in each engagement, bringing both advanced product expertise and sharp business acumen to complex, high-visibility deployments. You will approach your work as an AI builder by actively developing AI-powered workflows and automation to scale your impact, accelerate outcomes for customers, and raise the standard for what implementation excellence looks like at 1Password. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: - Excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels. - Excellent communication in Spanish is a plus - 6+ years of experience in a technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function, with a demonstrated track record of leading enterprise software deployments for large, complex, or strategically critical organizations - Advanced technical expertise and hands-on experience deploying SaaS products in enterprise environments, including deep working knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks - Expert-level understanding of the business cases for enterprise security, IT operations, and SaaS governance tools and able to fluently navigate both technical and strategic conversations with IT administrators, security teams, and C-suite stakeholders - Demonstrated ability to independently manage complex, high-visibility enterprise engagements with multiple competing priorities, maintaining quality, customer satisfaction, and delivery timelines - Proven ability to design and deliver advanced, engaging virtual training and enablement programs for enterprise customers, including technically sophisticated administrators and executive audiences - Excellent verbal and written communication and presentation skills, with the ability to influence cross-functional leadership and serve as a trusted advisor to senior customer stakeholders - Strong judgment in identifying and resolving technical issues, with the ability to lead de-escalation efforts and drive outcomes autonomously - A builder's mindset toward AI. You actively develop with AI tools and automation, creating workflows, solutions, and accelerators that meaningfully improve how you and your team work; you are not a casual user but a practitioner who builds - Experience mentoring and coaching peers and junior team members, sharing expertise and elevating the capability of those around you - Familiarity with SCIM, AD/LDAP, CLI, SSO, BYOD, MDM, SaaS discovery, and device posture concepts - Bonus: Familiarity with 1Password or experience deploying identity and access management, password management, device trust, or SaaS management solutions at enterprise scale What you can expect: - Drive the successful technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust (and Unified Access as it becomes available) for large, complex, and strategically important enterprise customers, owning hands-on configuration, integration, and validation through to a successful launch - Partner with the assigned Project Manager to align on timelines, dependencies, and internal coordination. You own the technical delivery and customer enablement while the Project Manager owns project coordination; together you ensure a seamless, high-quality customer experience - Collaborate closely with Technical Account Managers and Solutions Architects to assess customer environments, align on architectural decisions, and design implementation approaches that meet both technical requirements and business objectives - Build deep knowledge of each customer's environment, security posture, business goals, and user workflows in order to design deployment strategies and training plans that accelerate adoption and deliver measurable outcomes - Deliver advanced, customized virtual training sessions for enterprise administrators and end users across all deployed 1Password products while adapting instructional approaches to technically diverse audiences and highly complex organizational environments - Serve as a trusted advisor and subject matter expert for customers and internal stakeholders alike, translating complex technical concepts into clear business value for audiences ranging from IT and security teams to executive leadership - Manage escalated situations on complex or sensitive implementations, working cross-functionally with internal teams and engaging directly with customers to de-escalate and drive the best possible outcome - Exercise independent judgment in identifying and mitigating implementation risks, developing and executing resolution strategies proactively and keeping all relevant stakeholders informed - Stay ahead of product updates, new features, and evolving integrations across our products and applying that knowledge immediately in customer engagements and sharing it with the broader team - Develop and maintain advanced implementation playbooks, training curricula, and enablement resources (including configuration guides, deployment frameworks, and possibly video content) that elevate the capabilities of the entire Implementations and Onboarding team - Mentor Implementation Managers and other junior team members, sharing deep product expertise, enterprise deployment strategies, and insights gained from working with our most demanding customers - Influence team operations by leveraging lessons from complex engagements to recommend and drive improvements to team practices, processes, documentation, and the overall customer journey - Build with AI not just use it. Actively develop AI-powered workflows, automation, and tools that improve your own delivery, help customers achieve faster time-to-value, and create scalable solutions the broader team can adopt - Contribute significantly to the growth strategy of the Implementations function, identifying opportunities to evolve how we deploy and enable customers at scale - Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £61,000 GBP and £88,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Toronto, ON Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment - Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets - Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing - Strong customer discovery, objection-handling, deal-management, and value-based selling skills - Clear communication skills, including the ability to explain technical concepts to non-technical customers - Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders - Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset What you can expect: - Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities - Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate - Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades - Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations - Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process - Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression - Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it. You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. What You’ll Do - Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution. - Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. What You’ll Need - Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to team planning and development - Ability to articulate contractual, technical, and financial value to customers, including executive leaders - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Technical Project Manager Location: San Diego Hybrid / Onsite The Senior Technical Project Manager is responsible for leading the planning and delivery of large, complex, and high-impact technical programs and cross-functional initiatives across SIE’s global People Technology platform. This role operates as a senior individual contributor within People Technology Services (PTS), owning end-to-end program delivery and serving as the hands-on Scrum Master for the team’s established two-week sprint cadence. The role creates the governance, alignment, and delivery discipline needed to coordinate multiple workstreams, strengthen predictable sprint execution, and ensure strategic priorities translate into clear, executable plans. Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT, Data, Security, vendors, and other cross-functional teams to align portfolio priorities, capacity, scope, timelines, decisions, and delivery outcomes. The role uses Jira, integrated delivery plans, dashboards, and sprint and program metrics to identify trends, advise leaders on trade-offs, and drive continuous improvement. This role is suited for individuals who combine deep Agile, Scrum, and technical program management expertise with systems thinking, technical fluency, executive communication, and the ability to lead across teams, mentor others, and influence decisions without direct authority. Key Responsibilities Agile & Scrum Leadership Serve as the hands-on Scrum Master for the People Technology Services Team, leading a consistent two-week sprint cadence and facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives. Own and continuously improve the team’s Agile operating rhythm, working agreements, backlog readiness standards, and sprint governance to strengthen focus, transparency, accountability, and predictable delivery. Partner with Product Leads, Managers, and Technical Leads to align priorities, capacity, dependencies, and sequencing across project work, operational support, intake demand, and unplanned work before sprint commitments are made. Facilitate clear sprint goals and realistic commitments; monitor progress, impediments, scope changes, carryover, and unplanned work, and lead timely resolution or escalation when outcomes are at risk. Use retrospective insights and delivery data to identify systemic bottlenecks, ensure improvement actions have accountable owners, and measure whether changes improve flow, quality, and predictability. Coach Product Leads, team members, and delivery partners on practical Agile and Scrum practices, reinforcing role clarity and shared accountability while adapting the framework thoughtfully to enterprise needs. Technical Program Delivery Leadership Lead large, complex technical programs and high-impact initiatives from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure. Establish program outcomes, scope, success measures, integrated roadmaps, milestones, governance, decision rights, delivery plans, and communication rhythms in partnership with sponsors and stakeholders. Maintain integrated schedules, RAID and decision logs, dependency maps, resource plans, and action trackers, surfacing issues early and assigning accountable owners. Orchestrate delivery across Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams, ensuring workstreams remain aligned to shared outcomes. Partner with technical leads to evaluate estimates, sequencing, architecture and integration dependencies, technical risks, and delivery options; drive resolution while respecting technical ownership. Strategic Planning, Capacity & Dependency Management Translate strategic priorities and portfolio commitments into realistic program, release, and sprint plans aligned with capacity, business value, technical sequencing, and operational needs. Advise leaders on scope, sequencing, capacity, and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery. Identify and manage complex cross-program dependencies, resource constraints, sequencing conflicts, and decisions; bring forward clear options, recommendations, and impact assessments. Contribute to portfolio planning and governance by assessing initiative health, challenging assumptions, and recommending reprioritization or corrective action when needed. Delivery Analytics & Executive Communication Define and maintain Jira boards, integrated dashboards, and reporting standards that provide a reliable view of sprint execution, program health, milestones, dependencies, risks, decisions, and outcomes. Use sprint and program metrics—including sprint goal achievement, committed versus completed work, carryover, throughput, cycle time, blocked work, milestone performance, and trend data—to improve forecasting and delivery decisions. Translate complex technical progress, delivery risk, and cross-functional impacts into concise executive updates, decision materials, and data-backed recommendations for senior leaders and governance forums. Identify systemic delivery trends and emerging risks across initiatives, leading practical improvements to planning, workflow, governance, and team predictability. Required Qualifications 8+ years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives. Extensive experience as a hands-on Scrum Master for technical teams operating in recurring sprints and facilitating all core Scrum ceremonies. Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, team coaching, and continuous improvement. Proven ability to lead large, complex, multi-workstream programs encompassing scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery. Advanced planning tool (i.e. Jira) experience, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting. Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement. Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices, sufficient to lead technical delivery and understand complex dependencies. Executive-level stakeholder management, facilitation, and communication skills, with the ability to translate between technical teams, business leaders, and senior decisionmakers. Preferred Qualifications Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), or comparable certification. Experience within People Technology or HR Technology, including Workday or comparable enterprise platforms. Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, Tableau, or comparable platforms. Demonstrated success mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments. Experience coordinating globally distributed teams, strategic vendors, or enterprise programs with significant organizational change and cross-functional complexity. Profile Senior delivery leader and hands-on Scrum Master who creates structure, clarity, and momentum across complex initiatives without adding unnecessary process. Operates as a senior individual contributor, owning high-impact outcomes while aligning teams to governance, strategy, and broader People Technology priorities. Strong systems thinker and facilitator who connects portfolio priorities, sprint execution, technical dependencies, and business outcomes. Practical and delivery-oriented, balancing disciplined Agile execution with the judgment and flexibility required in a dynamic enterprise environment. Data-informed and skilled at turning Jira and program data into credible forecasts, executive insights, decisions, and improvement actions. Technically fluent and able to engage credibly with architects and technical leads, challenge delivery assumptions constructively, and respect technical ownership. Trusted advisor to Human Resources and technology leaders, with strong consulting, negotiation, communication, and problem-solving skills. Comfortable leading through ambiguity, mentoring others, and influencing beyond immediate responsibilities in a global, evolving operating model. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $175,500 — $263,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM), US Public Sector will report to the Sr. Manager of Customer Success (Enterprise US East & Public Sector), working collaboratively to achieve the company's goals and enhance customer success initiatives. As a key leadership role within the Customer Success organization, the Manager of CSM will partner closely with other Customer Success leaders in building and shaping the function. The successful candidate will demonstrate strong people management skills, experience building out a CSM function (i.e. customer engagement, account management and retention strategies), and a mindset of driving operational excellence and scale. What you’ll do: Leadership and People Management: Build, lead and mentor a team of CSMs, fostering a collaborative and high-performance culture. Provide guidance and support for career development, performance management, and skill enhancement within the team. Strategic Planning, Building and Execution: Collaborate with the CSM and Professional Services leaders to develop and execute the overall strategy for Customer Success at Chainguard. Drive the creation of customer engagement strategies to meet adoption, retention, and growth targets. Develop processes in the lens of value and customer experience. Institute scale and automation in order to accomplish more with less over time. Customer Management: Ensure a thorough grasp of adoption metrics across the customer base and collaborate with CSMs to devise actionable plans for mitigating churn risk and promoting account expansion. Conduct account deep dives to drive adoption and account level objectives. Stay informed about escalated accounts, take charge in resolving issues, offer leadership support to the team and customers as needed, and provide regular updates to senior leadership. Client Engagement and Advocacy: Work closely with customers to understand their unique requirements and challenges. Build strong client relationships at the Executive level to understand their workflow, prioritize Chainguard engagements, drive customer satisfaction and position account growth. Serve as the voice of the customer within the organization, providing insights and feedback to drive product improvements and innovations Retention and Growth: Collaborate with GTM, Product, and Engineering teams to drive adoption, customer retention, and growth. Utilize insights from customer adoption data to develop precise renewal forecasts. Collaborate closely with the sales team to generate a weekly forecast aggregation, projecting at least six months into the future. Continuous Improvement: Implement and refine operational processes to enhance efficiency and effectiveness within the CSM team and engagement model. Monitor industry trends and best practices to stay ahead of market demands. What we're looking for: At least 3+ years of proven experience in a leadership role, with a strong background in people management. Experience in Cybersecurity, DevOps, or an adjacent space Experience working with US Public Sector customers and the unique regulatory, compliance, and procurement requirements of the segment Bachelor’s degree in a relevant field; advanced degree preferred. Demonstrated success in building and scaling CSM functions. In-depth knowledge of project management methodologies and practices. Excellent communication and interpersonal skills, with the ability to engage with both internal teams and external clients and executive level personas We are remote friendly, but this role needs to be based in the United States Compensation: up to $165,000 base salary + bonus About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Implementation Consultant on the Customer Success team, you’ll lead technical deployments and customer enablement for 1Password’s product suite, partnering with Project Managers, Technical Account Managers, and Solutions Architects to deliver successful outcomes for commercial and enterprise customers. You’ll combine hands-on configuration, project management, customer training, and technical guidance to help organizations adopt secure, effective ways of working. Your work will help customers protect access to the tools and information they rely on every day, advancing 1Password’s mission to make life easier and safer for everyone. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 5+ years of experience leading technical implementations from planning through launch, with experience in implementation consulting, solutions engineering, customer onboarding, with a proven track record of leading software deployments for large or complex organizations in a related Business-to-Business (B2B) Software as a Service (SaaS) environment. - Combine strong technical aptitude with project management experience, including managing timelines, coordinating stakeholders, tracking time, and monitoring utilization. - Configure solutions and answer complex customer questions independently, knowing when to involve the right internal partners. - Understand identity and security concepts such as identity providers (IdPs), Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), Active Directory, Mobile Device Management (MDM), and Zero Trust. - Communicate clearly with technical practitioners, senior stakeholders, and audiences with different levels of technical knowledge. - Design and deliver engaging virtual and in-person training for enterprise administrators, executives, and end users. - Use artificial intelligence (AI), automation, and workflow improvements thoughtfully to reduce repetitive work and create reusable solutions. What you can expect: - Lead the hands-on configuration, integration, validation, and launch of 1Password’s Enterprise Password Manager, SaaS Manager, Device Trust, and Unified Access. - Partner with Project Managers on implementation plans, customer coordination, timelines, and delivery risks. - Collaborate with Technical Account Managers, Solutions Architects, and Customer Success partners to understand customer environments and align technical approaches with business goals. - Manage a portfolio of active customer engagements, balancing independently led implementations with training and enablement support for Project Manager-led projects. - Deliver customized technical consultations and training sessions, including occasional onsite sessions for customers. - Translate technical concepts into clear business value and help customers adopt solutions that support their security and operational goals. - Identify risks early, drive issues to resolution, and improve playbooks, training materials, processes, and AI-powered workflows that strengthen the customer experience. - Share implementation expertise with teammates through mentoring, knowledge sharing, and continuous improvement initiatives. - Travel occasionally for customer engagements, team events, or other business needs. USA-based roles only: The annual base salary for this role is between $102,000 USD and $148,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $102,000 CAD and $148,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, New York WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: We are looking for a proven Outcomes Architects Manager with a strategic and entrepreneurial spirit to join the GTM Team. As the Commercial OA Leader, you will play an important role defining/iterating on our expand motions, providing customer feedback to help share our roadmap, driving increased adoption, owning ongoing value delivery, and and generating expansion revenue to grow our business. You will own the strategy and execution of your team’s segment. The Outcomes Architect team is a new function at Notion that combines RM, CSM and SE capabilities to drive workflow adoption and retention at our customers.   WHAT YOU'LL ACHIEVE: - Increase Team Performance on Adoption, Retention, and Customer Value: Your role centers on up-leveling the team to boost product adoption, retention, customer value, and satisfaction through effective retention strategies and churn prevention in the Commercial segment (note that your team will own a subset of renewals). - Team Leadership and Development: As a leader, you'll recruit, train, and mentor a high-performing Outcomes Architect team that embodies our core values and operational goals. - Data-Driven Insights and Operational Excellence: You will build and refine a consistent KPI/OKR system that enables data-driven decisions to identify risks, trends, and opportunities. - Cross-Functional Collaboration and Partnerships: You will partner with solutions consulting and forward deployed engineers to ensure smooth customer onboarding and continuously refine the customer journey to drive long-term success. You will also bridge the gap between customers and internal teams by channeling feedback into product development, ensuring continuous improvement of the platform. - AI Workflow Adoption: You and your team will drive new workflows and build beside customers to implement them. - Customer Leadership: You will serve as the key extension of your team for high-stakes customer engagements (both internally and externally), such as business reviews.   SKILLS YOU'LL NEED TO BRING: - 5+ years of people management experience for a CS, sales, SE or account management team - Experience with large and strategic customers (experience with Fortune 500) - Experience working with technical stakeholders - Experience driving AI adoption - Can convey complex information to executives clearly and concisely and resolve tradeoffs - Effective communicator across levels and audiences - Strong leadership skills with a focus on empowerment, positive-mindsets, collaboration and ability to inspire a team of direct reports - High ownership mentality - Comfortable with the ambiguity and pace of iteration of an early-stage startup - Growth mindset and thrive in the building stage of a nascent team   NICE TO HAVES: - You have experience using Notion - You've built new CS playbooks or processes - Experience using Gainsight - Experienced in hiring and training talent at scale   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $225,000 - $275,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.