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Location: Worldwide ISMIRA AGENCY IS HIRING A RESTAURANT ATTENDANT FOR ROYAL CARIBBEAN GROUP! Restaurant Attendant will perform the food service functions of dining and the working area is not limited to specific dining venues onboard. BENEFITS: Free food & accomodation (2 people per cabin) Perfect chance to travel the world Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces in 2018 Enjoy activities for crew (gym, social activities, crew events, etc) Earn recognition and career advancement opportunities RESPONSIBILITIES: Ensures efficient and seamless service delivery of all meals to guests in their staterooms. Greets guests appropriately when delivering room service order. Presents both food and beverage to guests; can answer questions regarding food and beverage items and communicates information to guests. Garnishes and decorates dishes as required prior to serving. Attends meetings, training activities, courses and all other work related activities as required. REQUIREMENTS: Two year food and/or beverage service experience, preferably in a 4 or 5 star restaurant. Banquet experience preferred. Ability to distinguish soft drink varieties. Knowledge of basic buffet food items. Good level of English Enthusiastic, high-energy personality Customer- orientated, positive attitude Great position knowledge Excellent communication skills Last updated: April 20, 2026 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position FITTER for TUI Cruises! This position shall carry out the work orders given by the Staff Chief Engineer, Chief Electrical Engineer , Accommodations Maintenance Manager . He/she must be a skilled worker and be able to carry out all kinds of maintenance and repair work. Conditions: Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 6-8 weeks of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract Duties and Responsibilities: TUI Cruises expects each shipboard employee to consistently exemplify the principles of the STAR Program's Credo to all team members. In addition, all duties and responsibilities are to be performed in accordance with ISM/ISO and SQM standards, USPH guidelines, Environmental, and Safety policies. Each shipboard employee may be required to perform all functions in various service venues and throughout the ship. It is every employee’s responsibility to conduct oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crewmember areas. TUI Cruises places the highest value on the environment and all Crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard. The individual shall have a willingness to learn and be trained or, if specifically requested by the company, have knowledge in the following systems: Assist in the repair, overhaul and general maintenance (preventive and unscheduled) of the following systems and equipment (all of these under the direct or indirect supervision of the engineers onboard): AC Systems: - Chiller units - Filters chiller water distribution - Ventilation, heating and air condition systems in staterooms, crew cabins, public spaces and corridors - Change AC filters - Support AC system overhauls Refrigeration equipment: - Ice making equipment - Refrigerators - all types Engine Systems: - Pumps - Main and auxiliary engines - Propulsion and auxiliary systems - Vacuum systems - Fuel filters and fuel distribution systems Safety and Security equipment Electrical and Electronic Systems: - Switchboard systems - Power distribution systems - Phone systems - Bridge and engine equipment - Transformers - Audio and video - Automation systems - Lighting systems, including running wire and changing light bulbs - Run diagnostic systems as needed and directed by engineering staff Elevators and escalators Galley and pantry equipment Laundry equipment Other miscellaneous equipment onboard as directed from engineering management team General steel work activities, including but not exclusive of welding, including TIG and MIG, lathe operations, sheet metal work, pipe fitting and installation. Arranging tools needed and returning them after the job is completed Cleaning up after completion of any job carried out under his supervision As requested, assist the Technical Support Officer in receiving spare parts and deliveries, maintain all store areas organized and support the storage and removal of parts for maintenance throughout the vessel. Requirements: Minimum of two years previously in similar position. Ability to apply customer service skills, according to STAR program, when interacting with guests and coworkers. Completion of high school or basic education equivalency preferred. Maintain current STCW training Completed Fire-Fighting training Welding Certificate by one of the following LR, ABS, DNV, BV, GL Valid Motorman's or electrician license Knowledge of propulsion systems. Knowledge of auxiliary systems such as, hydraulic, water and sewage 2 years prior specific craftsman experience Computer science degree with basic database knowledge Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. NOTE: that for this particular cruise company we are authorized to recruit only following nationalities 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 and for some nationalities there are additional requirements to have min 2 years experience abroad at any role: 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇲 Last updated: November 11, 2022 If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions In case you are not able to upload your CV, send it to crew @ ismira.lt  (WITHOUT GAPS)

Location: ROYAL CARIBBEAN GROUP, Worldwide ACTIVE ONLINE INTERVIEW POSITION DESCRIPTION: This position is responsible for operating music, video and lighting equipment to produce a mixture of dance music such as, but not limited to, Top 40, disco, new wave, dance-oriented rock, Latin, R&B, reggae and classic rock.  The position is also a member of the Activities Staff and is required to socialize with guests, and participate or host a variety of activities related to his or her position. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Work in Royal Caribbean Cruises named one of the Top-Rated Workplaces Enjoy activities for crew (gym, social activities, crew events, etc) Earn recognition and career advancement opportunities RESPONSIBILITIES: Maintains up-to-date musical inventory with the support of shore-side management. Assures that equipment is maintained in safe and clean working environment.  He or she shall alert the Activity Manager of any necessary repairs so that an AVO may be placed for repair. Records two evenings’ sessions per voyage on the hard drive and submit this shore-side via disc. Continually interacts with guests; coordinates, hosts, and participates in other adult recreational activities related to his or her position. Socializes with guests at all times when in the public areas.  Visits lounges at various times and converses with as many guests as possible as time allows. Assists in the coordination and operation of audio and/or visual equipment for events as needed in support of the Sound & Light Staff as determined by the Cruise Director. Participates in shows and events presented by the Cruise Director’s Division such as the Welcome Aboard Show, where he or she will be promoting his or her position or the nightclub. Attends mandatory crewmember's and guest safety drills as required. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries. REQUIREMENTS: Professional disc jockey experience with the ability to operate a variety of music playing equipment and lighting equipment.  Experience in an upscale hotel, resort, cruise line or entertainment/recreational industry (shipboard experience preferred). Ability to beat mix and maintain a seamless set consisting of a wide variety of music. Experience with microphone technique in front of large groups preferred. Maintains his/her own stock of music on CD format to compliment the onboard collection of music. Ability to “read a room” and create a music atmosphere sensitive to nightly changes in guest demographics. Extensive knowledge of a variety of dance music such as, but not limited to, past and present pop music, dance, Latin, 70s disco, reggae, R&B, hip hop, country and classic rock. Ability to effectively present information, respond to questions and organize large numbers of people. Ability to solve practical problems and deal with a variety of variables where only a limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to calculate figures and amounts such as BPMs, time codes, etc. Very strong communication, organizational, problem solving, decision making, and interpersonal skills. Very good ENGLISH skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 nationalities - additional security / background check may be required Last updated: April 20, 2022 You can submit your Resume here by pushing APPLY TO POSITION button below OR if it does not work you may forward CV to APPLY@ ISMIRA.LT (without gaps) If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: TUI RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position Night Auditor for TUI Cruises! TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet. The Night Auditor serves as the primary point of contact for guests and crew during the night, managing the front desk, handling possible financial transactions, and ensuring the ship's operations and safety procedures are followed. Conditions: One of the most reputable brands in European river cruising Seasonal work from spring to fall (8-10 months) Days off & vacation during contract Free food and shared accommodation Competitive salary packages Medical insurance provided during contract Beautiful European routes (you work and travel at the same time) Modern, well-maintained river ships Multinational team and positive working environment Safe workplace standards and great conditions Duties and Responsibilities: Oversee all areas onboard during the night hours. Handle guest complaints and special requests professionally, notifying supervisor or Hotel Manager only in emergency cases during the night. Conduct hourly safety rounds between 11:00 p.m. and 7:00 a.m. Operate and monitor activated alarm systems. Verify presence of all guests and crew during night departures. Prevent unauthorized access to the vessel. Manage guest check-ins and check-outs, print accounts, and perform daily audits. Collect breakfast cards from guest rooms and deliver to the galley. Provide wake-up service for guests as required. Refill boutique displays when needed. Prepare cabin key cards for upcoming cruises. Assist with preparations for early breakfast if applicable. Maintain cleanliness in front and back office areas, have public area clean and organized before guests wake up. Place updated safety role and in-port manning lists in designated areas. Check coffee machine during the night, making sure it is clean and refilled for the morning. Requirements: Age 18+ from EU and also all nationalities we work with Professional experience in Guest Service sphere Ship experience preferred No visible tattoos = no aggressive tattoos. For non-EU candidates, a German Visa D will be required. Safety certificates and US Visa are NOT needed. Knowledge of English language (B2 level) Experience in bookkeeping, accounting, ordering, and inventory control. Able to remain calm and effective under pressure. Comfortable working in multicultural environments. Highly organized, disciplined, and dependable. Strong problem-solving and complaint management skills. Very good IT knowledge, especially in MS office Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: December 19, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Staff Attendant for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibility of the Staff Attendant is to maintain the cleanliness of, and service to Officers/Staff cabins and staterooms in an assigned section; including corridors and passageways. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Clean and prepare officer and staff cabins daily, including embarkation day and/or when instructed by supervisor. Change bed linens according to schedule or as directed. Change towels as per services schedule. Bring Uniforms/ clothes for washing and collect the same for cabins with daily service; for the others (non-daily service) does the same only on days when servicing the cabin. Assist with the collecting, offloading, and delivery of guest luggage to and from the suites and staterooms. Report any safety issues to the Housekeeping Supervisor. Report all defective equipment and fixtures. Follow up to ensure that the necessary repairs were carried out. Clean and vacuum corridors, daily. Carry out deep cleaning in accordance with schedules set by the Housekeeping Supervisor Assist Suite Attendant in cleaning and preparing the Residential Suites on embarkation day. Possess knowledge of United States Public Health Rules and Regulations pertaining to assigned area. Assure compliance with USPH Rules and Regulations. Ensure that personal grooming, appearance, hygiene and uniform are in accordance with company policy. Inform supervisor of all relevant matters. Communicate effectively and clearly with supervisors and guests. Other duties may be assigned by Housekeeping Supervisor. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Elementary and middle school education (8th grade) or higher. Equivalent combination of education and experience Minimum of two years related experience in hospitality field. Excellent communication skills and proficiency in English are a must Communicate effectively with others. Team player. Open minded and flexible. Good administrative skills. Must be cost and quality conscious. Adhere to specific scheduled work hours yet be flexible if circumstances require it. Work with international team members. Perform assigned duties under pressure (time constraints). Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring ASST CABIN ATTENDANT for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Tailor assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Five or more year’s experience in an upscale hotel or cruise ship. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Ensures the highest level of guest satisfaction by delivering quality guest services and amenities within company’s standards. Assist tailor making alterations necessary so that uniforms properly fit the wearer. Keep inventory of crew and officers uniforms. Each time any uniform/shirt is given out a form should be filled in and signed by the crew-member receiving the items. When crew, officers leave the ship, make sure that all uniforms are given back. Keep running inventory on all things in linen lockers and report to Housekeeper when something is running out. Inventories to be kept of each locker on a control card posted to be inside of the door. Note anything going in or out on the card. Tailor work for guests and crew as required. Assist Linen keeper issuing uniforms for new crew and to make sure that uniforms of signing off crew uniforms are returned in good conditions. Sort out broken linen and repair it when necessary. Report everyday at 7.00 a.m. and 6.30 pm to the Housekeeper for instructions on duties to be done on passenger areas. Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary linen. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring OPERATION MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: As Operations Manager you are fully responsible for the meticulous upkeep of our VIP guests and their cabins. Reporting to the Corporate Hotel General Manager, you'll play a pivotal role in maintaining the highest standards of butler service, cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the butler team, ensuring adherence to departmental policies and service standards, and leading a dedicated team of professionals. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Five or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Plans, organizes, supports, controls, and evaluates the operation of the Butler team as well VIP guest policies and procedures.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager and Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc. Assists the Chief Housekeeper in maintaining and updating the Housekeeping Operation Manual. Supervises ALL VIP guests service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc) Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material. Assists the Chief Housekeeper in maintaining the housekeeping equipment & consumables monthly inventories and monitors working practices to minimize wastage, breakages, losses and damages. In conjunction with the Chief Housekeeper and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring DECK SUPERVISOR for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Deck Supervisor works under the general guidance and supervision of the Chief Housekeeper and within the limits of established Astoria Grande policies and procedures. Supervises the activities of the Housekeeping utility or Hotel Steward, Staff Attendants or Crew service and cabin steward to ensure clean and sanitized, orderly and attractive public areas and guest cabin. Responsible for the efficient daily operation, work process and cleanliness of the Housekeeping department, including public areas and hallways, guest cabin, pantries, lockers, trolley cart , crew areas, crew quarters crew accommodation crew laundry crew gym, crew bar , the laundry and linen rooms assigned as his/her section, and ensures the fulfillment of all operating requirements. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. High school diploma or equivalent, some college related education preferable 2 or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, teambuilding and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Inspects crew area, staff cabin, guest cabin, public area and back-of-the-house areas to ensure cleanliness is maintained. Carries out the following routine assignments: Assigns duties to staff and briefly instructs them on follow-up and special projects. Inspects open deck, lobbies, outlets, offices and surrounding areas as needed. Maintains a daily logbook on inspected areas, assignments given to staff, special projects, maintenance deficiencies and significant events/activities during his/her shift. Sees to adequate storage of supply inventories on assigned decks and safeguards against waste, shortages, and losses. Conducts inventory checks as needed. Prepares supervisor report and completes requisition forms for needed supplies. Reports maintenance deficiencies that require immediate attention and follows up on their status. Reports of any loss or damage of furniture, fixtures or equipment. Supervises the proper use and care of equipment. Records any item left in public areas by guests and turns them in to the Reception Desk. Checks the daily assignments and logs and follows up in accordance to USPH, EUPH regulations and Hotel Operations. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Front Office Manager is responsible for the overall management and supervision of the front office/reception operations. This includes guest check-in/check-out, reservations, concierge services, and ensuring guest satisfaction. Responsible for ensuring a positive and memorable guest experience throughout their stay. This role focuses on proactive guest service, resolving guest issues, and building strong guest relationships WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more-years progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist. Excellent communication, problem solving, decision making, and interpersonal skills. Strong organizational and management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with Chief Purser and or HM. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Chief Purser in maintaining and updating the Administration Manual. Responsible to answer and to provide information to passengers when needed. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. In charge to organize and process all passengers at embarkation-registration. This to include and not limited to passport collection, cabin keys issuance, and all needed for smooth embarkation process, with assistance of AFM as well outside agents (i.e. Sochi operation) Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form. Monitoring maintaining of a logbook of all found items and reports of the lost items. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Suite Attendant for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibility of the Suite Attendant is to ensure guest satisfaction through the delivery of a quality and consistent in-suite/ stateroom service What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Responsible for the cleanliness of all guest staterooms/ suites in assigned section. Provide personal assistance to guests and aim to exceed their expectations. Be friendly and helpful to all guests in assigned section and all other areas. Provide introduction and greet guests boarding in assigned suites during embarkation period. Explain features of the cabins such as TV/DVD/INET, minibar, safe, room service system, laundry service and other services provided. Handle all linen for the daily operation. Use chemicals in safe, responsible and cost-effective way Take care of the necessary exchange in the ship laundry. Takes care of guest personal laundry requests. Strip and re-cover beds according to set schedule and standards. Restock the Mini-Bars, complimentary soft drinks, water. Replenish supplies such as drinking glasses, stationary, ice and all other amenities. Report and follow up all defective equipment, fixtures and supplies. Cooperate with the Guest Experience Ambassador to create a positive atmosphere for the guests. Ensure the cleanliness of the staterooms, by working with the House Attendants Report any deficiencies to the Executive Housekeeper/ Housekeeping Supervisor. Handle all equipment in assigned section safely (vacuum cleaner, suite attendant cart, etc.) ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school diploma or higher. Equivalent combination of education and shipboard experience Minimum of three years related experience as suite attendant in luxury hotels and/or onboard cruise line Excellent communication skills and proficiency in English are a must Possess ability to make decisions Good administrative skills Must be cost and quality conscious Work with international team members Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide WHY WORKING ON CRUISE SHIPS? Cruise ship is like a floating city with cozy hotels, casual and luxury restaurants, kid's rooms, pools, casinos, theaters, and penetrating joyful atmosphere of fun. Working on cruises ships is an excellent opportunity to work, travel, and save money at the same time. Giant cruise companies are constantly growing and expanding their operations building new cruise ships, thus more and more employees are needed for various positions - receptionists, hairdressers, croupiers, cleaners, animators, nurses, cabin stewards, bartenders, cooks, photographers, waiters, electricians, engineers, carpenters, shop attendants and many other. Cruise companies employ international crewmembers from more than 72 countries, so different nationalities work and live together sharing common interests and often becoming friends. AHOY, DEAR CANDIDATES! Virgin Voyages provides just great work conditions: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence The Gig: The Tailor is responsible for all tailoring repairs required onboard including but not limited to Uniforms, Sailors garments, curtains, linen and other fabric requiring repair. Responsibilities: Responsible for maintenance and tailoring repairs of Uniforms for all Crew onboard. Responsible for tailoring repairs and alternations upon Sailors requests of garments. Repairs any torn or damaged linen for the Housekeeping department. Monitors supplies and orders when necessary threads, needles, buttons etc. Carries out maintenance and repair of soft furnishings, curtains and drapes. Informs Executive Housekeeper of any problems regarding uniforms, linen or other fabric equipment and keeps informed of any shortages or major damages. Assists Linen keeper during busy periods as required. Ensures workshop is kept clean and tidy at all times. Partake in inspections, trainings and meetings as required by Head of Department. Ensures that the set standards are kept and staff members work according to their respective job descriptions. Super Powers Required: Preferred fashion/clothes design education Mandatory experience on board (can be in another department) Experience as a tailor needed min 2 years Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position. Good command of the English Language What Matters to Us At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position WAITER/ESS onboard OCEANIA and REGENT Cruises The Waiter/Waitress provides and maintains the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Provide personalized service according to the restaurant destination (themes), portraying at all time the attitude, body language and verbal etiquette in relation of the destination. Use every opportunity to connect with the guest in order to create and enhance the guest experience as per the destination. Provide personalized service, using guest names. Maintain clean and orderly tables. Set up, organize and clean assigned station according to PH standards Prepare mise-en-place to ensure that assigned station is ready when guests arrive. Greet guest at table as they arrive, pulling out the chair for ladies. Offer the menu. Provide guests with personal self-introduction. Possess full knowledge of the menu, and provide menu explanation and recommendations (Daily Special) Possess full knowledgeable of service procedures and standards. Assisting the head waiter in all aspects of the service as well as taking dessert orders whenever possible and assisting with large table Possess knowledge of beverages, wines, spirit Take all hot beverages order. REQUIREMENTS: ⠀ Advanced level of English Minimum 3 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position SOMMELIER onboard OCEANIA and REGENT Cruises The Sommeliers ensure guests satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of our company. To assist with effective operation of the department, achieving and exceed departmental financial targets (revenue, costs). BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location. Supervising assigned personal with wine service in alternative dining locations. Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensured guest satisfaction. Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, up selling, suggesting and recommending. Being aware of all events and activities on the ship at all times. Making suggestions to the Head Sommelier when scheduling events. Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity. Resolving any passenger queries or questions, reporting immediately any guests ́ dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery. Ensuring compliance with company procedures, good stock control and accurate charging to accounts. Seeking every opportunity to up sale wines, without being pushy. Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times. REQUIREMENTS: ⠀ Completion of high school or basic education equivalency required. Advanced level of English Completed Sommelier trainings or certificates. Minimum 2 years of  experience in wine service. Ability to pronounce properly wine regions, varieties and descriptions. Ability to deal with guests from different nationalities. Experience and/or training in the hospitality field considered a plus. Minimum age is 21 years old. No visible tattoo Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position RESTAURANT ATTENDANT onboard OCEANIA and REGENT Cruises The Restaurant Attendant is responsible for clearing trays from the dining venues to dishwashers & pantries, food pickups from the galley to the Waiters’ stations and/or buffet lines. The responsibilities will different according to the assigned venues. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Set-up a sufficient amount of china on the line and in the warmer for the operation. Set up and close the buffet line in the Terrace Café in a timely manner. Prepares and ensures that it is the correct temperature for the service. Set-up the food items, ensuring that the presentation is correct. Set-up the silverware for the buffet service. Assist the galley personnel with the decoration of the buffet. Constructively participate in the daily menu briefings. Must maintain the buffet line presentably and refilled throughout the service. Serve guest from the Buffet Line using the appropriate body language and premium verbal etiquette Serve the guests at the buffet line (always paying attention to place the food neatly on the plates), presenting and explaining to them the different dishes. Handles all equipment, food and beverages with utmost care. Performs all other duties, as requested by the supervisors. REQUIREMENTS: Minimum age is 21 years old. Fluent in written and spoken English. Minimum 1 year of experience in restaurant service/hospitality. Excellent knowledge of international cuisine. Positive attitude at all times. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY actively recruiting for position HEAD BARTENDER FOR OCEANIA AND REGENT CRUISES! The Head Bartender provides  high quality and luxurious service to the guests and ensure guests satisfaction by delivering quality beverages and bar service that consistently and effectively reflects the luxurious nature of our company. Guest satisfaction measured by Guests comment cards in regards to his – her area. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Ensuring that his - her bar is properly stocked set up and open as scheduled. Monitoring guest flow in his – her bar to ensure that beverage services are attended to for all guests. Preparing beverages in accordance to guests preferences and in line with company policy and procedures. Ensuring that his - her bar team is well trained in company procedures to ensure good stock control and accurate charging to accounts. Communicating effectively to ensure that his - her bar team reflects the company’s values. Ensuring that his - her bar team is aware of all events and activities on the ship at all times. The Head Bartender is over all in charge of the bars and responsible for any shortcomings in regards to inventories and equipment. Must be fully knowledgeable of standard cocktail recipes, garnishes and presentations. Must ensure that charges are done correctly and as per procedure by the waiters. Conducting the inventory in a proper way and monitoring the bar cost. Ensuring to comply with the companies alcohol policy. Ensuring the logging of all fridge, freezer and dishwasher temperatures, as explained in current policy and/or legal guidelines in beverage venues. Liaising with the Head Bartender and the rest of the department, in establishing and achieving predetermined profit objectives, without jeopardizing standards of quality service, cleanliness, etc. Keeping self and team aware of targets, costs and monitoring procedures. Motivating the team to up sell and generate revenue. Providing ideas to maximize beverage revenues and minimize costs. REQUIREMENTS: Advanced level of English Minimum 3 years of  experience in high level bar/restaurant or 4-5* hotels/resorts Previous ship experience as Bartender is mandatory Excellent knowledge of different types of liquors and beverages Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo Nationalities that we process : 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: July 19, 2024 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY actively recruiting for position BAR WAITERS FOR OCEANIA AND REGENT CRUISES! The Bar Waiter provides high quality and luxurious service to the guests and ensure guests satisfaction by delivering quality beverages and bar service that consistently and effectively reflects the luxurious nature of our company. Guest satisfaction measured by Guests comment cards in regards to his/her area. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSABILITIES: Ensuring that bar is properly stocked set up and open as scheduled. Reporting to the Head Bartender/Bartender any issue that needs solving. Monitoring guest flow in the bar to ensure that beverage services are attended to for all guests. Preparing beverages in accordance to guests preferences and in line with company policy and procedures. Must gain knowledge of company provided cocktail recipes, garnishes and presentations. Conducting the inventory in a proper way and monitoring the bar cost. Providing ideas to maximize beverage revenues and minimize costs. REQUIREMENTS: Advanced level of English Minimum 3 years of  experience in high level bar/restaurant or 4-5* hotels/resorts Excellent knowledge of different types of liquors and beverages Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo Nationalities that we process : 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: OCEANIA/REGENT CRUISES, Worldwide ISMIRA AGENCY is actively recruiting for position ASST. WAITER/ESS onboard OCEANIA and REGENT Cruises The Asst. Waiter/Waitress assists the Waiter in providing and maintaining the service standards using friendly, courteous, and professional service in any assigned venue. BENEFITS: Free food & accommodation (2 people per cabin) Perfect chance to travel the world Prestigious job on board premium class cruise company Medical insurance, visa refunded on board Earn recognition and career advancement opportunities RESPONSIBILITIES: Offer and refill water, bread, butter, and beverages. Transport food from the galley to the respective section and return dirty trays according to USPH and breakage prevention standards. Maintain clean and orderly tables. Set up, organize and clean assigned station according to USPH standards Offer condiments and fresh pepper. Possess full knowledge of the menu. Possess ability to describe and serve food selection from the buffet. Assist with embarkation, debarkation and luggage handling duties when required. Perform Room Service duties when requested by supervisors. Handle all ship equipment with care and report any faulty/broken equipment. Perform general cleaning and maintenance according to U.S.P.H. standards. REQUIREMENTS: ⠀ Advanced level of English Minimum 2 years of  experience in high level restaurant or 4-5* hotels/resorts Excellent knowledge of international cuisine. Ability to deal with guests from different nationalities. Minimum age is 21 years old. No visible tattoo NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: September 16, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Reception for MARELLA CRUISES! Main focus of position is the efficient operation of the Reception Desk , ensuring that passengers are handled in a polite and friendly manner and that their enquiries and concerns are handled correctly and followed through to completion. Above all, maintaining an upbeat, polite, friendly and outgoing demeanor and providing a consistent level of service style for the product. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain an upbeat, polite, friendly and outgoing demeanor while providing a consistent level of service. Maintain the reception guest log book with great detail , ensuring that any issues or comments of interest are recorded for future reference. Communicates all guest concerns or issues to the relevant department for action and follow up. Create AVOs for maintenance problems in guest cabins. Issue replacement swipe cards and cabin keys. Assist guests with onboard accounts, accepting deposits, payments and issuing refunds of remaining balances at the end of the cruise. Register credit cards for guests for account payment. Maintain control of their personal account and all funds received. Balance with Chief Purser at the end of the cruise. Assist passengers with keys for safety deposit boxes, hairdryers, postage stamps, etc., and place charges on respective onboard account. Answer telephone calls, internal and external , and assist callers with the information requested. Connect outside calls to the desired extension or take messages if the recipient is not available. Perform side duties as assigned by Guest Relations Manager or Senior Receptionist. Requirements: Fluent in written and spoken English Minimum of 2 years of customer service related experience Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions