Responsibilities:
— Collaborate regularly with Digital Marketing, Brand and Visuals, and IS teams to discuss project requirements and make technical recommendations.
— Write efficient code and maintain custom donation forms, advocacy forms, other webpages, and email templates.
— Incorporate best practices for user experience, accessibility, page speed optimization, and GDPR compliance implementation.
— Adhere to global regulations and standards, regional data compliance, and security compliance.
— Use AI-assisted development tools and agentic coding assistants to accelerate coding, refactoring, debugging, testing, and documentation.
— Proactively identify opportunities for AI-assisted and agent-built solutions and own ongoing maintenance, monitor performance, and update or retire as needed.
— Follow established guardrails and usage standards for AI tools and apply human-in-the-loop review to all AI-generated code and configurations, validating output for accuracy, security, accessibility, and brand/technical standards before deployment.
— Follow quality assurance procedures and troubleshoot technical issues affecting donation forms, advocacy forms, webpages, and email templates in Engaging Networks.
— Work closely with vendor partners.
— Work with the Information Security team to ensure digital properties meet security standards, including managing script inventory, attestation, and PCI compliance requirements.
— Collaborate with the testing team to gather testing requirements and implement new features to run A/B and multivariate tests on forms.
— Create and maintain clear and concise documentation of custom web development, support guides, and incident reports.
— Perform other duties as assigned.
Qualifications and Requirements:
— Bachelor's degree in computer programming, web development, or related field, or equivalent work experience required.
— Minimum of four (4) years of experience in front-end web development and developing custom websites required.
— Demonstrated experience with Engaging Networks or other eCRMs.
— Proficient in HTML5, Sass and CSS, JavaScript, PHP, MySQL, GitHub, Engaging Networks modules, Webpack, Node, npm, core AWS services, and Mailgun.
— Familiar with Segment or other CDPs.
— Direct experience with AI coding assistants and agentic development tools such as Microsoft Copilot Studio, Claude Code, and GitHub Copilot.
— Knowledge of best practices for responsive, mobile-first web design, UX, accessibility, page speed optimization, browser support, and GDPR compliance.
— Familiar with cookie consent tools, preferably Iubenda, for configuring compliance settings.
— Experience building interactive data visualizations that translate campaigns into compelling stories for supporters to increase engagement.
— Excellent attention to detail when coding projects based on Adobe XD files or Figma.
— Understanding of digital marketing strategies for US and international audiences.
— Stays on top of AI trends in web development, including personalization and workflow automation, and their responsible application to fundraising and advocacy technology.
— Strong written and verbal communication skills.
— Ability to multi-task in a fast-paced, collaborative environment to deliver high quality work on deadline.
— Familiarity with Jira and Confluence a plus.
— Data informed problem solver with experience with A/B testing platforms and Google Analytics.
— Proactive and able to work both independently and as an effective team member.
— Interest in animal protection issues preferred.
Conditions:
— Full-time remote position based in the United States.
— Candidates must be able to accommodate Eastern Time hours as needed.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is building the connected AI workspace where teams and agents think together, bringing knowledge, projects, meetings, and AI tools into one place. Joining Corporate Accounting means helping build the financial foundation for a business shaping how work gets done in the AI era.
As a Senior Accountant on Corporate Accounting, you’ll own key areas of general ledger accounting and the month-end close, helping ensure accurate, timely reporting. You’ll partner closely with FP&A and cross-functional stakeholders to explain fluctuations, surface issues, and support accurate reporting at Notion’s scale.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own assigned areas across monthly, quarterly, and annual close: Prepare accurate journal entries and adjustments with clear supporting documentation, and complete close work on time.
- By your 90th day, independently manage your assigned close areas, perform balance sheet reconciliations, and resolve outstanding items with a clear rhythm for identifying and escalating issues.
- By your 90th day, analyze financial results and explain variance drivers in management reporting, partnering with FP&A and other stakeholders to make the numbers clear and actionable.
- By your 90th day, use AI-enabled tools and automation to streamline analysis, reconciliations, and recurring workflows—freeing time for higher-judgment accounting work.
- By the end of your first year, strengthen controls and accounting processes across your areas, supporting accurate financial statements.
- By the end of your first year, drive scalable improvements across Corporate Accounting, collaborating with FP&A, AP, Legal, and other teams to improve accuracy, efficiency, and consistency.
SKILLS YOU'LL NEED TO BRING:
- Strong knowledge of US GAAP and accrual accounting, applied to produce accurate and well-supported accounting outcomes.
- Progressive accounting experience, including 5+ years with hands-on ownership of month-end close processes.
- Proficiency with NetSuite and an active, practical approach to using AI and automation to streamline accounting workflows.
- Demonstrated ability to build cross-functional partnerships and communicate clearly with stakeholders at all levels, including explaining fluctuations and their business drivers.
- Ownership, sound judgment, and a continuous-improvement mindset: you look for ways to make the work more accurate, scalable, and easier for others to build on.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $130,000 - $150,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
WHAT YOU’LL DO
- Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
- Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
- Capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AK2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Experience working in or adjacent to the Legal industry a plus but not required.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-KS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Experience working in or adjacent to the Legal industry a plus but not required.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-KS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Experience working in or adjacent to the Legal industry a plus but not required.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-KS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
WHAT YOU’LL DO
- Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
- Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
- Capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AK2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
WHAT YOU’LL DO
- Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
- Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
- Capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AK2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
WHAT YOU’LL DO
- Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
- Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
- Capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AK2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Commercial Counsel to join our US commercial team. In this role, you will support complex commercial transactions across North America, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions.
RESPONSIBILITIES
- Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in North America, including enterprise customer contracts
- Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives.
- Monitor and interpret evolving legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment.
- Develop, maintain, and localize contract templates, playbooks, and policies to reflect regional requirements and industry best practices.
- Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation.
- Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products.
- Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions.
- Comfortable working independently while collaborating effectively with cross-functional and global colleagues.
- Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success.
WHAT YOU BRING
- J.D. and active membership in at least one U.S. State Bar (NY or CA preferred)
- 6+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred).
- Proven track record drafting and negotiating complex commercial and technology agreements.
- Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property.
- Experience advising on privacy, cybersecurity, and cross-border data transfer issues.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfort in fast-paced environments with shifting priorities and tight deadlines
- Prior experience with heavily regulated industries is a plus
LOCATION
This role is remote and can be executed in the United States, with a preference for New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
About the Project
We are developing a high-load train scheduling system that processes large volumes of real-time railway route data. The system is built on MariaDB and includes complex logic for caching, task queue processing, and query optimization.
Technical Skills
— 5+ years of experience with MariaDB/MySQL and a deep understanding of database architecture and optimization
— Expert-level SQL knowledge (complex queries, window functions, CTEs, subqueries)
— Experience developing stored procedures and functions in MySQL/MariaDB
— Proficiency in performance optimization of queries and database schemas
— Strong understanding of indexing and optimization strategies for large datasets
— Experience with Flyway or similar database migration tools
— Knowledge of Linux/Unix and bash scripting for automation
Work Experience
— 5+ years of commercial SQL development
— Experience with high-load systems (processing millions of records)
— Knowledge of database design principles and normalization
— Experience working in a team using version control systems (Git)
Personal Qualities
— Adaptability and willingness to embrace new technologies
— Openness to innovation and modern development practices
— Commitment to continuous learning and professional growth
— Flexible thinking and the ability to quickly master new tools
Nice-to-have Technologies
— Experience using AI agents for SQL development and optimization
— Knowledge of modern automation tools in development workflows
— Experience with Jenkins or other CI/CD systems
— Knowledge of Docker for database containerization
— Experience monitoring database performance (Percona Toolkit, pt-query-digest)
— Knowledge of NoSQL solutions (Redis, MongoDB) for caching
— Experience with cloud databases (AWS RDS, Google Cloud SQL)
Domain Knowledge
— Experience with transportation or logistics systems
— Understanding of railway systems and scheduling
— Experience with real-time systems and data stream processing
Responsibilities
— Developing and optimizing complex SQL queries and stored procedures
— Designing database schemas for high-load systems
— Creating and maintaining migrations using Flyway
— Optimizing performance of existing queries and indexes
— Developing bash scripts for process automation
— Leveraging modern tools and AI agents to enhance efficiency
— Analyzing query performance and identifying bottlenecks
— Monitoring database health and planning for scalability
— Profiling queries and creating optimization plans
— Working with logs and diagnosing issues
— Participating in SQL code reviews and database design reviews
— Consulting team members on database-related topics
— Documenting architectural decisions and procedures
— Mentoring junior developers in SQL and performance optimization
— Introducing new technologies and best practices to the team
What We Offer
— Remote work
— Modern technology stack and engaging challenges
— Opportunities for professional growth within an expert team
— Access to cutting-edge tools and technologies
— Participation in technical conferences and professional training
— Hands-on experience with modern technologies and approaches
— Ability to influence architectural decisions in the project
— Mentorship and knowledge sharing with colleagues
— Exploration and implementation of AI tools in daily workflows
Требования:
— Коммерческий опыт разработки на Python
— Хорошие знания и практический опыт с одним из фреймворков FastAPI, Django, Flask
— Уверенное понимание SQL/NoSQL баз данных и опыт работы с PostgreSQL
— Опыт интеграции с OpenAI API / LLM / AI agents
— Хорошее понимание принципов построения RAG-систем: chunking, embedding, retrieval, ранжирование результатов
— Опыт работы с LangGraph / LangChain
— Разговорный английский язык C1 (вся коммуникация с заказчиками ведется на английском языке)
Будет плюсом:
— Опыт работы с облачными провайдерами AWS, Azure, GCP
— Знания Frontend технологий JS/TS, React, Redux
— Опыт написания ETL пайплайнов
Условия:
— Формат работы: удаленно
— Полная занятость
— Зарплата от 1 000 до 2 000 USD net
Откликаться: @polinaindevworld
Location: Bulgaria; Croatia; Cyprus; Estonia; Finland; Greece; Hungary; Ireland; Latvia; Lithuania; Malta; Moldova; Montenegro; North Macedonia; Poland; Romania; Slovakia; Slovenia; Sweden; Ukraine
Why Kimchi?
Kimchi is the AI platform inside CAST AI. We started by helping companies run LLMs on their own Kubernetes clusters and now we're providing a managed variant of those same capabilities.
Our Infrastructure today
Multi-model inference (MiniMax, Kimi, GLM-5, Nemotron, DeepSeek) with intelligent routing, an OpenAI-compatible API and deployment ranging from our GPUs to your own VPC. The inference layer is the foundation and the API is what sits in front of it as the primary channel for broadly and reliably distributing our AI services and powers our own Kimchi harness.
As a Senior Software Engineer, you will have the opportunity to work on different key features of our product. All of these are high-agency roles across multiple parts of the tech stack that minimize process friction that would otherwise prevent you from shipping.
In every team you will own features end-to-end: design, implementation, testing, production rollout. Most projects ship in 1-4 weeks. You'll work directly with product and other engineering teams on problems that don't have textbook solutions.
We are currently hiring
Senior Software Engineers
for the
Harness team
:
OpenAI and Anthropic ship models. They also ship one harness each – the scaffolding that turns a raw model into something that can plan, execute, recover, and complete work. We ship a different kind of harness: one built for cost-conscious, long-horizon autonomy, running on inference infrastructure we control end-to-end.
A decent model with a great harness beats a great model with a bad harness. We've watched this play out. The gap between what today's models can do and what you see them doing is largely a harness gap – and that gap is where we operate.
Responsibilities:
Architect planner/executor/evaluator pipelines – planning with a reasoning model, execution with a fast one, evaluation with a third. No self-verification.
Manage agent memory and context – state persistence across sessions, context compaction, tool-call offloading
Own the harness surface - TUI, MCP integrations, telemetry.
Work directly with users - including our own colleagues - to identify, understand and fix pain points
Requirements
Production experience with Go or Typescript is strongly preferred; candidates without either should demonstrate strong systems programming skills in a comparable language.
Strong debugging, optimization, and performance-tuning skills – including query profiling, index design, and database performance tuning beyond ORM usage.
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and Kubernetes is a strong plus
Observability tooling (Prometheus, Grafana, OpenTelemetry), CI/CD and DevOps practices experience.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
Strong English skills, both verbal and written.
You've personally driven a complex project end-to-end.
(Harness) Experience on working with harnesses and creating your own AI workflows is a strong plus
What’s in it for you?
Competitive salary (€6,500 - €9,000 gross, depending on the level of experience).
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
Задачи:
— Разрабатывать компоненты платформы целиком
— Собирать требования, строить модели данных и описывать методики расчётов
— Общаться напрямую с конечными пользователями
— Проектировать архитектуру и защищать свои решения
— Глубоко применять Claude Code и Cursor как agentic-инструменты
— Проводить ревью, технические обсуждения и развивать инженерную культуру
Требования:
— 5+ лет коммерческой разработки сложных DWH/BI-систем
— Уверенные навыки: C#, .NET, ASP.NET, Angular, AI-инструменты
— Реальный опыт работы с Claude Code: настройка CLAUDE.md, структурированные промпты, анализ кодовой базы, генерация production-ready кода, рефакторинг, тесты, pull requests и аудит безопасности
— Понимание ограничений LLM и умение выстраивать безопасный HITL процесс
Условия:
— Корпоративные подписки на AI-инструменты
УдалённоleadКомпания: — Формат: remote Уровень ЗП: готовы обсуждать Занятость: — 🖥 Формат Удалённая, РФ, московский часовой пояс 🕹 Работодатель Платформа для бизнес-аналитики с ИИ 🕹 Список обязанностей: — Разрабатывать компоненты платформы целиком — Собирать требования, строить модели данных и описывать методики расчётов — Общаться напрямую с конечными пользователями — Проектировать архитектуру и защищать свои решения — Глубоко применять Claude Code и Cursor как agentic-инструменты — Проводить ревью, технические обсуждения и развивать инженерную культуру 🕹 Требования к кандидату: — 5+ лет коммерческой разработки сложных DWH/BI-систем — Уверенные навыки: C#, .NET, ASP.NET, Angular, AI-инструменты — Реальный опыт работы с Claude Code: настройка CLAUDE.md, структурированные промпты, анализ кодовой базы, генерация production-ready кода, рефакторинг, тесты, pull requests и аудит безопасности — Понимание ограничений LLM и умение выстраивать безопасный HITL процесс 🕹 Примерный уровень ЗП: Готовы обсуждать ваши пожелания 🕹 Условия работы: — Корпоративные подписки на AI-инструменты 🕹 Контакты: @Rita_RS
Location: Madrid
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
YOUR TEAM:
In the role of Customer Success Associate Team Lead, you'll work closely with our customers, accountants, and support agents to ensure the highest quality of service while guiding the team through the nuances of tax filing processes. We're looking for a natural leader — someone positive, driven, and eager to make a real impact in a fast-growing fintech environment.
We're a lean operations team, which means we value people who lead by example, roll up their sleeves when needed, and are passionate about both great customer experiences and team development. From day one, you'll need to hit the ground running — deepening your knowledge of our platform, our processes, and the tax landscape, while helping your team do the same.
WHO WE'RE LOOKING FOR:
Are you a customer support professional with experience leading teams? Do you thrive on improving processes, optimizing customer experiences, and making complex topics easy to understand? If so, we want to hear from you.
We’re looking for an Associate Team Lead to help our team operate efficiently, provide excellent service, and improve performance. You’ll track KPIs, give feedback that actually makes a difference, and act as a point of contact for customer support agents.
YOUR RESPONSIBILITIES:
As our Associate Team Lead, you’ll play a pivotal role in elevating the customer support function. Here’s how:
- Team Leadership: Coordinate priorities and workload, monitor service performance, and help the team meet agreed service and quality targets.
- Support and handle complex cases: Support agents with difficult customer queries and escalations, helping ensure clear, accurate, and customer-focused resolutions.
- Performance Management: Keep an eye on key metrics, hold 1:1 meetings with team members, and provide feedback that helps them grow.
- Improve processes: Identify recurring friction in workflows, guidance, and response templates; work with relevant teams to implement improvements.
- Cross-Team Collaboration: Work closely with our product and marketing teams to bring customer feedback into the bigger picture.
- Training & Development: Ensure the team stays sharp by keeping them up to date with the latest tools, processes, and best practices.
- Reporting & Insights: Analyze data, track trends, and share insights to continuously improve customer support.
- AI Builder: Leverage and help shape AI-powered tools to streamline support workflows, draft smarter response templates, and reduce resolution times — actively contributing to how we build and iterate on AI within the support function.
- Retention opportunity: Identify at-risk customers through support interactions and data trends, working proactively to address pain points, reduce churn, and turn frustrating experiences into reasons to stay — making customer support a key driver of retention.
YOUR PROFILE:
We’re excited to meet someone who:
- Communicates clearly and inspires their team to excel.
- Is native in Spanish and fluent in English.
- Previous experience in customer service, with at least 1-2 years supervising or managing a customer service team.
- Experience with support tools (e.g., Zendesk, Intercom etc) and understanding of CRM systems.
- Strong analytical skills to track and improve key customer service metrics.
- Demonstrates strong problem-solving skills and a proactive with a passion for delivering great customer experiences.
- Is based in Madrid.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: United States; Canada; United Kingdom; Germany; The Netherlands
Workplace: Remote
ClickHouse Labs is an applied research group that works closely with engineering teams to identify challenging problems in database systems and develop novel solutions. Our goal is to advance the state of the art and translate research ideas into real-world system improvements.
ABOUT THE ROLE
As a Research Scientist at ClickHouse Labs, you will work on high-impact problems at the intersection of database systems, distributed systems, AI, and systems software engineering while collaborating with experienced researchers and engineers. The role covers a broad range of problems across database systems research and engineering, including but not limited to query optimization, execution engines, distributed systems, consensus protocols, materialized views, indexing and data structures, benchmarking, workload analysis, and emerging agentic workloads.
In this role, you will work on leading open-source database systems (e.g., ClickHouse, PostgreSQL). You will investigate performance and scalability bottlenecks in production-quality systems, develop new algorithms and system designs, and evaluate them under realistic workloads and hardware configurations. Projects may involve improving query planning and execution, reducing CPU and memory overhead, increasing throughput and concurrency, scaling across distributed deployments, or redesigning system components to leverage modern hardware better. You will work closely with engineers to turn successful ideas into robust implementations that can be deployed and maintained in widely used open-source systems.
Researchers are encouraged to publish their work, contribute to open-source projects, participate in leading research conferences, and pursue ambitious projects with strong engineering and research support.
RESPONSIBILITIES
- Conduct applied research aimed at advancing the performance, scalability, reliability, and functionality of open-source database management systems, including ClickHouse and PostgreSQL.
- Design and evaluate new algorithms, data structures, and system architectures for areas such as query optimization, indexing, storage management, query execution, and distributed data management.
- Develop high-quality research prototypes and production-grade implementations, and work with engineering teams to integrate successful techniques into open-source and production systems.
- Collaborate closely with database engine, infrastructure, and data-plane engineers to identify high-impact research problems and translate research results into practical system improvements.
- Analyze large-scale database workloads, performance traces, benchmarks, and production telemetry to identify bottlenecks and optimization opportunities.
- Design rigorous experiments and benchmarks to evaluate new techniques across realistic workloads, hardware configurations, and deployment environments.
- Communicate research results through technical reports, open-source contributions, internal presentations, and publications at leading database and systems venues (e.g., SIGMOD, VLDB, CIDR).
- Contribute to the broader technical direction of ClickHouse Labs by identifying emerging research opportunities and helping shape longer-term research projects.
QUALIFICATIONS
MINIMUM QUALIFICATIONS
- Masters/Ph.D. in Computer Science, Data Science, or a related field, with research experience in databases, distributed systems, systems software, or machine learning systems.
- Strong publication record in leading peer-reviewed research venues such as SIGMOD, VLDB, SOSP, OSDI, NSDI, or NeurIPS, with work relevant to databases or systems.
- Strong programming and systems-development background, including experience working with database internals or other large systems codebases such as PostgreSQL, MySQL, ClickHouse, or comparable modern DBMSs.
- Proficiency in systems programming using C, C++, Rust, Zig, or a comparable low-level programming language.
- Strong analytical, experimental, problem-solving, and technical communication skills.
PREFERRED QUALIFICATIONS
- Experience developing or operating database systems in cloud environments such as AWS, Google Cloud Platform, or Microsoft Azure.
- Familiarity with large language models, reinforcement learning, learned optimization, or other techniques at the intersection of machine learning and systems.
- Experience contributing to large open-source systems projects, particularly database engines, distributed systems, compilers, or storage systems.
BONUS QUALIFICATIONS
- Familiarity with modern systems-development and verification tooling, including formal specification or model-checking frameworks such as TLA+/PlusCal, Alloy, or Lean, as well as relevant development tools and languages such as LLVM, eBPF, Python, Go, or advanced profiling and debugging tools (e.g., perf, sanitizers, or tracing frameworks).
- Proven track record in optimizing database systems via hardware acceleration (e.g., GPU, FPGA, CXL), with a focus on designing methods for offloading for query execution, storage layers, and data-intensive primitives using frameworks like CUDA, SYCL, ROCm, or specialized FPGA development flows.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
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