Location: United States, Austin, TX
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Center Strategy & Commercial Management Specialist
Sony Interactive Entertainment is seeking a
Data Center Strategy & Commercial Management Specialist
to support the ongoing evolution of SIE’s global colocation footprint. This role sits within the Technical Operations department of the Global Developer Future Technology Group (GDFT), the organization responsible for building and operating the data center infrastructure that underpins PlayStation’s Cloud Gaming, Broadcast, and Developer Platform services worldwide. Our colocation environments host critical workloads ranging from real-time game streaming to content distribution, developer build systems, and testing environments.
The successful candidate will lead the strategic planning, commercial management, and capacity management of SIE’s global colocation estate, ensuring infrastructure availability aligns with business growth, resilience, performance, and cost objectives. This role is responsible for translating business growth forecasts into practical colocation capacity, power, and infrastructure strategies across existing and future sites. The role combines commercial leadership, provider management, infrastructure planning, and technical coordination across a complex global environment.
This is not a facilities operations role; however, the successful candidate must possess strong technical literacy in colocation infrastructure, including mechanical and electrical resiliency models, power and cooling constraints, and operational dependencies, in order to support informed commercial, contractual, and strategic decisions.
Responsibilities:
Colocation Strategy & Capacity Planning
– Translate business growth forecasts and platform requirements into short-, mid-, and long-term colocation capacity strategies across existing and future sites, accounting for scalability, resiliency, performance, and regional demand.
Commercial Management
– Own the commercial strategy and lifecycle of SIE’s global colocation footprint, including renewals, expansions, exits, commercial obligations, and strategic capacity planning across multiple providers and regions.
Commercial Negotiations
– Lead commercial negotiations with colocation providers for renewals, expansions, new capacity acquisitions, and related commercial agreements in partnership with internal legal and procurement teams.
Provider Relationship Management
– Develop and manage strategic relationships with colocation providers, ensuring effective oversight of contractual obligations, service delivery, commercial commitments, escalations, and operational performance.
Infrastructure Planning Coordination
– Partner with operations, engineering, product, and business intelligence teams to translate deployment forecasts into actionable power, space, and capacity requirements across the global estate.
Colocation Sourcing & Market Analysis
– Support colocation sourcing activities including market assessments, provider evaluations, regional capacity analysis, commercial benchmarking, and expansion planning.
Vendor & Contract Oversight
– Manage contract governance, service-level oversight, commercial risk, and compliance requirements across a diverse global provider ecosystem.
Commercial Analysis
– Support sourcing and capacity decisions through commercial analysis, provider benchmarking, market comparisons, and evaluation of colocation pricing, terms, and service offerings.
Lifecycle Governance
– Maintain oversight of key commercial and operational milestones, including lease events, capacity commitments, renewals, expansions, migrations, and decommissioning activities.
Performance & KPI Management
– Define, monitor, and report on operational and commercial KPIs to drive accountability, transparency, and continuous improvement across the colocation estate.
Executive Reporting & Governance
– Develop reporting and governance frameworks that provide clear visibility into capacity, commercial exposure, provider performance, risk, and strategic opportunities.
Market & Industry Awareness
– Maintain awareness of colocation market trends, regional supply dynamics, pricing movements, provider capabilities, and industry developments to support strategic decision-making.
Regulatory & Sustainability Alignment
– Ensure infrastructure planning and commercial decisions align with environmental, sustainability, regulatory, and compliance requirements across multiple global regions.
Decision-Making & Strategic Recommendations
– Operate effectively in environments with evolving or incomplete business forecasts, providing infrastructure and commercial recommendations that balance growth, risk, timing, and cost considerations.
What We’re Looking For:
7+ years of experience in colocation strategy, data center commercial management, infrastructure sourcing, capacity planning, or related disciplines within large-scale global environments.
Demonstrated experience leading commercial negotiations with colocation providers, including renewals, capacity expansions, pricing negotiations, SLAs, and contractual commitments.
Strong understanding of colocation commercial constructs, including leases, service orders, SLAs, power commitments, contractual obligations, and provider governance models.
Experience managing colocation provider relationships across multiple regions, with understanding of market dynamics, supplier capabilities, and commercial models.
Strong understanding of colocation infrastructure, including power, cooling, resiliency, and capacity constraints, with the ability to connect technical considerations to commercial and business outcomes.
Experience translating business or deployment forecasts into actionable infrastructure capacity, power, and space strategies.
Experience supporting colocation sourcing activities including provider evaluations, market analysis, commercial assessments, expansion planning, and capacity negotiations.
Experience evaluating colocation commercial proposals, pricing structures, service offerings, and contractual terms to support infrastructure and capacity decision-making.
Strong analytical and organizational skills, with the ability to manage complex datasets, contractual obligations, lifecycle milestones, and regional planning assumptions across a global footprint.
Experience developing governance processes, KPI frameworks, and executive-level reporting for infrastructure, commercial, or capacity management functions.
Excellent communication and stakeholder management skills, with the ability to influence technical, operational, financial, legal, procurement, and business stakeholders across multiple levels of the organization.
Self-motivated, detail-oriented, and comfortable operating within a fast-paced, globally distributed environment.
Ability to operate effectively at both strategic and tactical levels, balancing long-term infrastructure strategy with day-to-day commercial and operational priorities.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$184,500
—
$276,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
About the role
We are looking for a Senior Product Manager to own our authorization optimization product area, where payments and fraud decisioning meet. You will own authorization rate improvement for legitimate transactions. Set the strategy, prioritize the highest-value opportunities, and drive delivery across existing capability teams.
This is a hands-on, technical product role. You will translate strategy into precise requirements, define the data and API interfaces that connect us with merchants, payment service providers and issuers, and be the product voice in architecture discussions. You will work daily with engineering and data science, and alongside go-to-market teams who bring the product to merchants.
What you'll do
Own the authorization optimization roadmap end to end: set priorities, sequence delivery, make tradeoffs, and communicate the plan and its rationale to leadership, engineering and go-to-market teams.
Determine where Signifyd should build, orchestrate, partner or influence issuers directly, informed by issuer behavior, merchant needs and regional payment dynamics.
Write detailed technical specifications, user stories and acceptance criteria, and manage the backlog with engineering.
Define and evolve the APIs, data models and integration points through which authorization and decline data flows between merchants, PSPs, issuers and our platform.
Identify, evaluate and develop new partnerships (such as PSPs, gateways, acquirers, issuers and data or technology providers) that expand our coverage and deliver measurable value to merchants.
Build issuer/BIN intelligence covering authorization performance, decline patterns and treatment effectiveness. Maintain a quantified opportunity map to prioritize recoverable revenue.
Drive issuer-specific decisioning across step-ups, 3DS, decline recovery and intelligent retries; inform routing where merchants have multiple PSP or acquirer options.
Work with data science to define requirements for risk-aware decisioning, balancing approval gains against fraud and chargeback exposure.
Own measurable authorization uplift and recovered merchant revenue. Demonstrate treatment impact through merchant proofs of value and issuer/BIN-level reporting.
Partner with sales, solutions and customer success to bring merchant feedback into the roadmap and support adoption.
Stay current on card network rules, regulation and industry practice, and use that knowledge to sharpen requirements.
What you'll bring (required)
5+ years in a product management role, including ownership of a roadmap and end-to-end delivery.
Hands-on payments product experience spanning issuer authorization behavior, with a deep understanding of decline recovery and retries, 3DS, PSD2/SCA frameworks (including the upcoming transition to PSD3/PSR), and demonstrated improvements in authorization performance.
Experience writing detailed technical specs and defining APIs or data interfaces in partnership with engineering (backend or high-volume transaction systems a plus).
Strong analytical skills, with comfort working from transaction-level data and defining success metrics.
Experience working closely with data science or analytics teams and translating insights into product requirements.
Proven ability to influence cross-functional stakeholders without direct authority.
Clear written and verbal communication with technical and non-technical audiences.
Preferred
Experience at a payment processor, PSP, acquirer, card network, issuer or fraud/risk vendor.
Exposure to fraud, risk or digital identity products, including the false-decline versus fraud-loss tradeoff.
Experience defining requirements for ML-driven decisioning.
Familiarity with 3DS/EMVCo, tokenization, ISO 8583 and PSD2/SCA.
B2B SaaS or enterprise e-commerce merchant experience.
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Ranges by Pay Zone:
Tier 1 (NYC/SF Bay Area/Seattle): $165,000 – $205,000 annually
Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $155,000 – $195,000 annually
Tier 3 (US - All Other): $145,000 – $185,000 annually
Equity:
This role is eligible for a stock option grant of 7,000 stock options, based on the position level and internal compensation guidelines.
Bonus:
This role is eligible for an annual performance bonus of up to 10% of base salary.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Manila
Workplace: remote
ELEKS Customer Support Office is looking for a Field Applications Engineer in Philippines.
ABOUT CLIENT
Our client is a US-based technology company developing innovative software solutions for industrial automation and manufacturing environments. Its platform provides Git-based source control, real-time visibility into industrial operations, and advanced backup and recovery capabilities for automation systems.
The company helps industrial organizations modernize their engineering workflows, improve operational reliability, and securely manage automation assets across complex OT environments.
REQUIREMENTS
3+ years in Field Applications Engineering, Controls Engineering, Technical Support, or a similar customer-facing role
Hands-on experience deploying and installing software on premises at industrial customer sites
Strong experience with OT networking and network deployment, including connectivity, segmentation, and secure access; understanding of the Purdue model
Practical experience with PLCs, HMIs, and industrial automation systems, including troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal
Strong troubleshooting skills across controls, software, hardware, and networks; familiarity with industrial communication protocols
Experience with Python, SQL, or another programming or scripting language
Clear communication with technical and non-technical stakeholders; ability to work across Controls, IT, Cybersecurity, and Engineering teams
Excellent written and spoken English
RESPONSIBILITIES
Lead on-premises deployments and installations of industrial automation software at customer sites
Configure and troubleshoot OT network connectivity, infrastructure, and integration with existing industrial systems
Ensure deployments align with the Purdue security model and OT network security best practices
Troubleshoot PLC vendor software, industrial communication issues, and integration challenges
Serve as the primary technical point of contact for deployed customers, providing troubleshooting and ongoing technical support
Diagnose and resolve software, hardware, networking, and backup-related issues
Collaborate with Product and Engineering teams to address complex technical issues and customer-specific integration requirements
Conduct customer training sessions, technical workshops, and on-site enablement activities
Support technical discovery, product demonstrations, and pilot deployments for prospective customers
Provide recommendations on secure OT network access, system reliability, and backup and recovery practices
Maintain technical documentation, troubleshooting guides, and deployment procedures
Work closely with Customer Success, Support, Sales, and Engineering teams to ensure successful deployments and customer satisfaction
Location: Goodyear, United States
Workplace: onsite
Role type: Full-time
Location: Goodyear, Arizona
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
GUS Education Arizona is a proud part of GUS.
In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA. This position will support Avila University Arizona.
Summary of role:
The Student Services Coordinator is responsible for managing and coordinating student support services, administrative activities, and campus resources for all students at Avila University Arizona. The role holder assists with overseeing student progression and provides ongoing support and guidance to students, in addition to providing a high level of commitment to excellence and integrity in serving all key stakeholders.
Key Responsibilities:
Prepare a list of expected students for every intake and coordinate with the recruitment team to provide timely updates to management.
Effectively plan and conduct student orientation, ensuring the orientation schedule is clearly communicated to all incoming students.
Coordinate and actively participate in student residency weekends, campus activities, and other student-focused events.
Provide students with guidance, resources, and support regarding housing and local accommodation options.
Maintain up-to-date individual student files and follow up on incomplete documentation. Assist in the interim reviews of student records.
Ensure faculty and teachers receive necessary support regarding classes, course materials, online access, schedules, and classroom resources.
Provide basic technical support to students, staff and faculty as needed, troubleshooting routine issues and escalating complex problems to the appropriate technical support team.
Communicate with students proactively regarding any schedule changes, policy updates, or important campus notifications.
Ensure students receive efficient and professional resolutions to their inquiries, issues, or complaints.
Register new students on the online Learning Management System (LMS) and verify that all students are enrolled in their required courses.
Assist in preparing the list of required course books/materials, coordinate with suppliers, and manage the distribution of these resources to students.
Assist in the development and drafting of the Student Handbook, ensuring program information and any policy or procedural improvements are accurately updated.
Work closely with Academic Management and all department heads to continuously improve program delivery and enhance the overall student experience.
Coordinate the progress test and exam schedules for each semester. Actively assist in the preparation and proctoring/invigilation of exams, and securely process, scan, and file marked assessments and student scripts.
Assist with student refund inquiries and related communications from current and prospective students as required.
Issue relevant documentation to students, including leave of absence requests, enrollment/attendance letters, course transcripts, and student ID cards.
Upload student transcripts and academic records to required third-party portals or systems on a timely basis.
Manage the daily operations of the campus student services desk and effectively address issues affecting any stakeholders.
Provide basic technical support
Perform other related duties as assigned.
Qualifications:
Undergraduate degree in a relevant discipline required.
Minimum 2-3 years’ experience working in a higher education setting, ideally supporting a diverse student body including international students.
Excellent communication skills, both verbal and written.
Knowledge of higher education compliance standards and relevant institutional/state regulations.
Acts with ethics, accountability, and integrity; demonstrates sound judgement and respect for the individual in all interactions.
Proven ability to build trusting and productive relationships with students, faulty, and all key stakeholders.
Excellent time-management skills and the ability to prioritize effectively in a busy campus environment.
Ability to work well under pressure, adapt to changing situations, and meet tight deadlines.
Work Conditions:
Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events.
Schedule Requirements: Occasional weekend or evening work is required to support student residency weekends, orientations, and other campus events.
Physical Requirements: The role involves frequent work at a desk utilizing a computer and standard office equipment. It also requires occasional minor lifting (e.g., moving event materials, marketing collateral, or standard office supplies) and navigating the campus facility to oversee events, maintenance, and daily activities.
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Location: Goodyear, United States
Workplace: onsite
Role type: Full-time
Location: Goodyear, Arizona
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
GUS Education Arizona is a proud part of GUS.
In collaboration with US partners, GUS Education Arizona is committed to delivering transformational educational opportunities in the USA. This position will support Avila University Arizona.
Summary of role:
The Student Services Coordinator is responsible for managing and coordinating student support services, administrative activities, and campus resources for all students at Avila University Arizona. The role holder assists with overseeing student progression and provides ongoing support and guidance to students, in addition to providing a high level of commitment to excellence and integrity in serving all key stakeholders.
Key Responsibilities:
Prepare a list of expected students for every intake and coordinate with the recruitment team to provide timely updates to management.
Effectively plan and conduct student orientation, ensuring the orientation schedule is clearly communicated to all incoming students.
Coordinate and actively participate in student residency weekends, campus activities, and other student-focused events.
Provide students with guidance, resources, and support regarding housing and local accommodation options.
Maintain up-to-date individual student files and follow up on incomplete documentation. Assist in the interim reviews of student records.
Ensure faculty and teachers receive necessary support regarding classes, course materials, online access, schedules, and classroom resources.
Provide basic technical support to students, staff and faculty as needed, troubleshooting routine issues and escalating complex problems to the appropriate technical support team.
Communicate with students proactively regarding any schedule changes, policy updates, or important campus notifications.
Ensure students receive efficient and professional resolutions to their inquiries, issues, or complaints.
Register new students on the online Learning Management System (LMS) and verify that all students are enrolled in their required courses.
Assist in preparing the list of required course books/materials, coordinate with suppliers, and manage the distribution of these resources to students.
Assist in the development and drafting of the Student Handbook, ensuring program information and any policy or procedural improvements are accurately updated.
Work closely with Academic Management and all department heads to continuously improve program delivery and enhance the overall student experience.
Coordinate the progress test and exam schedules for each semester. Actively assist in the preparation and proctoring/invigilation of exams, and securely process, scan, and file marked assessments and student scripts.
Assist with student refund inquiries and related communications from current and prospective students as required.
Issue relevant documentation to students, including leave of absence requests, enrollment/attendance letters, course transcripts, and student ID cards.
Upload student transcripts and academic records to required third-party portals or systems on a timely basis.
Manage the daily operations of the campus student services desk and effectively address issues affecting any stakeholders.
Provide basic technical support
Perform other related duties as assigned.
Qualifications:
Undergraduate degree in a relevant discipline required.
Minimum 2-3 years’ experience working in a higher education setting, ideally supporting a diverse student body including international students.
Excellent communication skills, both verbal and written.
Knowledge of higher education compliance standards and relevant institutional/state regulations.
Acts with ethics, accountability, and integrity; demonstrates sound judgement and respect for the individual in all interactions.
Proven ability to build trusting and productive relationships with students, faulty, and all key stakeholders.
Excellent time-management skills and the ability to prioritize effectively in a busy campus environment.
Ability to work well under pressure, adapt to changing situations, and meet tight deadlines.
Work Conditions:
Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events.
Schedule Requirements: Occasional weekend or evening work is required to support student residency weekends, orientations, and other campus events.
Physical Requirements: The role involves frequent work at a desk utilizing a computer and standard office equipment. It also requires occasional minor lifting (e.g., moving event materials, marketing collateral, or standard office supplies) and navigating the campus facility to oversee events, maintenance, and daily activities.
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Location: United States
Workplace: remote
ELEKS Customer Support Office is looking for a Field Applications Engineer in the USA.
ABOUT CLIENT
Our client is a US-based technology company developing innovative software solutions for industrial automation and manufacturing environments. Its platform provides Git-based source control, real-time visibility into industrial operations, and advanced backup and recovery capabilities for automation systems.
The company helps industrial organizations modernize their engineering workflows, improve operational reliability, and securely manage automation assets across complex OT environments.
REQUIREMENTS
3+ years in Field Applications Engineering, Controls Engineering, Technical Support, or a similar customer-facing role
Hands-on experience deploying and installing software on premises at industrial customer sites
Strong experience with OT networking and network deployment, including connectivity, segmentation, and secure access; understanding of the Purdue model
Practical experience with PLCs, HMIs, and industrial automation systems, including troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal
Strong troubleshooting skills across controls, software, hardware, and networks; familiarity with industrial communication protocols
Experience with Python, SQL, or another programming or scripting language
Clear communication with technical and non-technical stakeholders; ability to work across Controls, IT, Cybersecurity, and Engineering teams
Excellent written and spoken English
RESPONSIBILITIES
Lead on-premises deployments and installations of industrial automation software at customer sites
Configure and troubleshoot OT network connectivity, infrastructure, and integration with existing industrial systems
Ensure deployments align with the Purdue security model and OT network security best practices
Troubleshoot PLC vendor software, industrial communication issues, and integration challenges
Serve as the primary technical point of contact for deployed customers, providing troubleshooting and ongoing technical support
Diagnose and resolve software, hardware, networking, and backup-related issues
Collaborate with Product and Engineering teams to address complex technical issues and customer-specific integration requirements
Conduct customer training sessions, technical workshops, and on-site enablement activities
Support technical discovery, product demonstrations, and pilot deployments for prospective customers
Provide recommendations on secure OT network access, system reliability, and backup and recovery practices
Maintain technical documentation, troubleshooting guides, and deployment procedures
Work closely with Customer Success, Support, Sales, and Engineering teams to ensure successful deployments and customer satisfaction
Location: San Francisco Bay Area, California, United States; San Francisco, California, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Nebius is looking for a community-focused professional to join our global startup team as Startup Community Manager.
In this role, you will lead community engagement and activation across Nebius' venture capital ecosystem, developing programs that connect investors, founders, and high-potential AI startups. Your mandate is to build relationships with VC platform and community teams, working alongside Nebius' VC Alliances team to activate priority venture partnerships through meaningful programming and portfolio engagement.
You will lead partner outreach, develop curated programming, and bring together the right mix of investors and portfolio founders through intimate dinners, roundtables, and other community experiences that create value for the broader startup ecosystem. This role sits at the intersection of startup community development, ecosystem partnerships, and program activation, working closely with internal teams to expand Nebius' reach among high-potential AI companies.
This position is based in the San Francisco Bay Area. Our San Francisco office is available for collaboration, but regular office attendance is not required.
Your responsibilities will include:
Lead Community Engagement & Ecosystem Activation
Build and manage relationships with VC platform and community teams to identify opportunities for portfolio engagement and collaborative programming.
Partner with Nebius' VC Alliances team to activate priority venture relationships through targeted community initiatives.
Develop a repeatable engagement model that strengthens Nebius' connections with VC-backed founders and startup communities.
Lead Community Programming & Ecosystem Activations
Design and execute curated programs, including founder dinners, investor roundtables, and portfolio gatherings, in collaboration with venture ecosystem partners.
Own end-to-end program development, including partner coordination, audience prospecting, invitation strategy, execution, and follow-up.
Create high-value experiences that bring together the right mix of investors and portfolio companies while serving the needs of the startup ecosystem.
Drive Portfolio Engagement & Startup Ecosystem Growth
Identify and engage high-potential VC-backed startups aligned with Nebius' priority industries and customer profiles.
Collaborate with Venture ecosystemand Sales teams to facilitate portfolio introductions and continued founder engagement.
Surface emerging startup opportunities and ecosystem insights to inform Nebius' broader startup strategy.
Measure Community Impact
Track and report on community partner engagement, portfolio company participation, program performance, and startup pipeline influence.
Use partner feedback and engagement insights to continuously improve programming and strengthen community activation.
We expect you to have
3–5+ years of experience in startup ecosystem development, community building, strategic partnerships, or event programming.
Experience working with venture capital platform teams, startup founders, or VC-backed startup communities, ideally within AI or enterprise technology.
Demonstrated ability to build and manage relationships through proactive outreach and ongoing engagement.
Experience designing and executing curated founder, investor, or executive-level programs.
Strong audience development, relationship management, and organizational skills.
Ability to operate independently in a fast-moving, cross-functional environment.
A strong interest in AI, emerging technologies, and the venture capital ecosystem.
It will be an added bonus if you have
Existing relationships with Bay Area VC platform teams and startup founder communities.
Experience managing VC portfolio engagement or investor-focused community programs.
A track record of translating ecosystem engagement into meaningful startup relationships and business opportunities.
Familiarity with AI infrastructure, cloud computing, or developer tools.
Key employee benefits in the US: #LI-LG1
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$140,000
—
$170,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a hands-on technical professional who enjoys working directly with enterprise infrastructure and helping colleagues solve IT problems within Galaxy's Data Center team. At Galaxy’s Tier 4 AI data center in Afton, Texas, you will work closely with Site Reliability Engineering and Network Engineering to deploy and maintain high-density GPU compute and high-performance networking infrastructure. You are comfortable troubleshooting servers,
physical connectivity, Windows and macOS endpoints, and day-to-day employee technology issues. You follow documented procedures, communicate clearly, and are
eager to grow your networking, systems administration, and infrastructure engineering skills.
What You'll Do:
Site Reliability Engineer (SRE) works to execute infrastructure deployments, maintain server and network hardware, troubleshoot physical connectivity, and support data center reliability. It also serves as an on-site IT support resource for Windows and macOS devices, endpoint management, account administration, and general technical troubleshooting
.
Key Responsibilities:
Network Cabling & Connectivity
Install, label, route, and maintain copper and fiber optic cabling.
Troubleshoot physical connectivity involving cables, transceivers, patch panels,
and switch ports.
Perform basic copper and fiber connectivity testing using appropriate tools.
Assist Network Engineering with physical-layer troubleshooting, equipment installation, and connectivity changes.
Document cabling issues, port assignments, equipment connections, and rack elevations.
Escalate complex network issues with clear troubleshooting findings.
Onsite IT & End-User Support
Provide Tier 1 and basic Tier 2 support for hardware, software, operating systems, account access, and connectivity.
Provision, configure, deploy, troubleshoot, and maintain Windows and macOS laptops, desktops, and endpoint devices.
Assist with device enrollment, configuration, application deployment, and compliance through MDM platforms such as Microsoft Intune.
Support user accounts, password resets, access troubleshooting, and basic group management in Active Directory and Microsoft Entra ID.
Troubleshoot Microsoft 365 applications, including Outlook and Teams.
Support onboarding and offboarding, including device preparation, access, and equipment recovery.
Install and troubleshoot printers, peripherals, conference room equipment, and on-site technology.
Maintain device assignments, asset inventory, and endpoint lifecycle records.
Track, document, and resolve IT support requests through the ticketing system.
Infrastructure Reliability & Operational Support
Respond to infrastructure alerts, hardware failures, and onsite incidents under SRE and Network Engineering direction.
Perform routine equipment inspections and basic infrastructure health checks.
Assist incident investigations by gathering information and performing on-site diagnostics.
Follow change management, maintenance windows, and documented SOPs/MOPs.
Document completed work, troubleshooting, and infrastructure changes.
Collaborate with engineering teams and vendors to resolve technical issues.
Participate in scheduled maintenance, including occasional after-hours work.
What We’re Looking For:
1–3 years of experience in data center infrastructure, IT support, desktop support, or a related technical role.
Hands-on experience installing, cabling, maintaining, or troubleshooting physical servers, switches, or enterprise IT equipment.
Familiarity with racks, structured cabling, fiber optics, and basic data center hardware maintenance.
Experience supporting and troubleshooting Windows and macOS.
Familiarity with endpoint management or MDM solutions, preferably Microsoft Intune.
Basic experience with Active Directory and/or Entra ID user account and access management.
Understanding of IP addressing, Ethernet, DNS, DHCP, and basic connectivity troubleshooting.
Experience troubleshooting end-user hardware, software, and peripherals.
Familiarity with IT ticketing, technical documentation, and inventory management.
Ability to follow technical instructions and engineering direction accurately.
Strong communication, organization, collaboration, and problem-solving skills.
Bonus Points:
Experience in enterprise
and/
or colocation data centers.
Familiarity with enterprise server platforms.
Exposure to networking equipment.
Experience with fiber optics, transceivers,
and/
or high-speed links.
Experience with Intune enrollment, configuration profiles, compliance policies,
and/
or application deployment.
Experience with Microsoft 365 administration
and/
or endpoint security tools.
Basic familiarity with
Hypervisor virtualization, VM management, and self hosted enterprise storage.
Exposure to
cable certification, fiber testing,
and/
or network diagnostic tools.
Familiarity with infrastructure monitoring, asset management,
and/
or documentation platforms.
Basic PowerShell, Bash, or Python scripting experience.
Experience with employee onboarding, device lifecycle,
and/
or IT asset tracking.
Familiarity with IT change management and incident response.
OSHA 10-Hour or OSHA 30-Hour Outreach Training completion (construction or general industry); current training card preferred.
What We Offer:
Competitive base salary and discretionary bonus
Paid Time Off
Company-paid health and protective benefits for employees, partners, and other dependents
Company Paid Holidays (14)
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks and daily meals
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: New Jersey
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Opportunity
Lyra’s provider network is composed of in-person and virtual therapists, physicians, and coaches across the US. With our advanced matching technology, supportive provider platform, and opportunities for training and clinical consultation, being part of our network is an incredible chance to do what you love (like patient care) with support for the things you don’t love (like self promotion and scheduling).
We are looking for contract psychiatrists who are passionate about whole-person, whole family mental health care and working within a connected network to provide patients with easily accessible, culturally responsive, high-quality mental health care.
As a contract psychiatrist, you’ll provide evidence-based treatment via live 60-minute video intake appointments and regular follow-up appointments. You'll conduct psychiatric evaluations and provide medication management. Lyra makes it easy to refer patients to evidence-based therapy and coaching services in tandem with your care.
You will provide care to individuals from a multitude of different backgrounds and experiences, as well as those with varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally-responsive care—an approach that is mindful of the impact of cultural background on each person’s care experience.
Responsibilities:
Clinical Assessment and Diagnostic Skills -
Conduct comprehensive psychiatric evaluations, formulate accurate diagnoses, and create individualized treatment plans tailored to each developmental stage.
Evidence-Based Treatment -
Utilize proven therapeutic techniques and medication management strategies to address conditions such as anxiety, depression, ADHD, and mood disorders, ensuring safe and appropriate interventions.
Family-Centered Approach -
Foster a collaborative treatment environment, educating families on mental health issues, involving them in care planning, and providing guidance on supportive measures at home.
Virtual Care Delivery
- Conduct virtual psychiatric sessions, ensuring a high-quality and supportive experience, and leverage technology to maintain regular communication with members and families.
Collaborative Teamwork -
Actively participate in team meetings, contribute to collaborative care planning, and provide consultative support to other team members for comprehensive member care.
Data-Driven Practice and Documentation -
Maintain accurate, timely documentation of assessments, care plans, and progress notes. Use data analytics to assess outcomes and continuously improve care quality.
Ethics and Compliance -
Ensure compliance with all regulatory and quality standards, engage in ongoing professional development, and commit to ethical, patient-centered care practices.
Requirements:
Board-certified or -eligible Child and Adolescent Psychiatrist with an active license in at least one state
Experience providing telehealth therapy services in a virtual environment (video and teletherapy) preferred but not required
Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
Demonstrated family engagement skills and experience working with children, adolescents, and young adults
Commitment to and familiarity with JCAHO guidelines and competency in practicing within an accredited framework to ensure safety, quality, and compliance
Here are some of the advantages of joining the Lyra provider network:
Set your own schedule without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Access to a custom-built calendar for new patients to connect seamlessly
Access to experienced clinical consultations to get rapid support with your patients as well as access a range of specialty group consultation meetings
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: Thailand
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a Field Clinical Manager Consultant to join a pharmaceutical company
ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with client counterparts.
Main Job Tasks and Responsibilities:
As a Field Clinical Manager Consultant, you will play a pivotal role in bridging the gap between investigators, our local teams, and multiple functions within our global study teams.
Your primary responsibility will be to ensure that clinical trial procedures are performed in compliance with the protocols developed by our cross-sector Development Teams.
Your key responsibilities will include:
Acting as a liaison between external healthcare providers (surgeons and interventionalists) and internal teams, representing the procedural needs of clinical trial sites
• Serving as the point of contact responsible for answering procedure-related questions at the site, or passing them on to the appropriate medical study team members
• Developing robust relationships with site clinicians and teams to enhance the site experience, support enrollment, foster collaboration, and optimize procedural workflow
• Advising on training materials through collaboration with internal team members to enable a skilled and proficient trial workforce
• Leading on-site or remote training for pharmacy, OR suite, and administration teams
• Supporting site feasibility assessments, site qualification visits (SQVs), and site initiation visits (SIVs), in partnership with clinical operations, as we build a global clinical trial network
• Establishing and maintaining relationships with internal Global Clinical Operations and trial team partners
• Developing clinical observations and insights to guide product development activities
• Attending and assisting with organizing national, regional, and global meetings, including investigator meetings
• Proactively collaborating with the Interventional Oncology key opinion leaders and consulting network to advise trial sites best practices
• Collaborate with INTO KOL and consulting network to advise trial sites on clinical best practices
Education and Experience:
Equivalent experience is acceptable in lieu of a Bachelor's degree. However, a degree in the fields of Biology, Chemistry, Healthcare and/or Engineering is strongly preferred
• Seven or more years of professional experience in the healthcare industry is required
• Experience as an industry representative or procedural support role in an operating room environment is required
• A proven track record of teamwork, collaboration, inclusion, and developing strong business relationships with internal teams and outside partners is required
• An adaptable self-starter mentality is required; experience and comfortability navigating an agile start-up type environment is preferred
• Experience in clinical trial execution and familiarity with ICH Guidelines for Good Clinical Practice (GCP) is preferred
• Technical experience with sophisticated medical technology used in surgical procedures such as robotics and medical imaging is preferred
• Strong problem-solving skills for developing creative solutions and meeting project objectives is required
• Experience with Key Opinion Leader (KOL) development and management is preferred
• Willingness and ability to travel domestically and/or internationally up to 75% of the time is required
• Consistently monitors and adheres to key performance indicators (KPIs), using goals and insights to meet or exceed critical metrics and continuously improve performance
• Fluency in English language is required
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words
: Field Clinical Manager, Clinical Specialist, Field Clinical Specialist, Field Clinical Engineer, Clinical Application Specialist, Product Specialist, Procedural Support, Case Support, Clinical Support, Clinical Training, Operating Room, Surgical Procedures, Case Coverage, Procedural Workflow, Interventionalists, Surgeons, OR Staff Training, Interventional Oncology, Interventional Radiology, Oncology, Ablation, Embolization, Interventional Pulmonology, Bronchoscopy, Urology, Endoscopy, Surgical Robotics, Robotic Surgery, Medical Imaging, Fluoroscopy, Minimally Invasive Procedures, Clinical Trials, GCP, ICH-GCP, Good Clinical Practice, Site Initiation Visit, Site Qualification Visit, Site Management, Feasibility, Patient Enrollment, Investigator Meetings, Clinical Operations, Study Protocol, KOL, KOL Engagement, Key Opinion Leaders, Stakeholder Management, Cross-Functional Collaboration, MedTech, Medical Devices, Start-up, Travel, Fluent English, Thailand, APAC, Southeast Asia, Hiring, Job OpeningEnglish, Clinical Trials, CRO, Clinical Research Organization, Clinical Research, Outsourcing, Contract, Temporary, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated
#LI-PB1
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly gives cash directly to people living in poverty and in emergencies. Both depend on the same question: did this person live in this place, at this time? We ask it when we target the poorest households, and when a disaster displaces a community overnight. Location records held by Mobile Network Operators (MNO) can help us estimate an answer to this question at scale. We work with MNOs so they can infer, from their own records, whether a subscriber was resident in a target area over a defined period. Robust residence location inference from MNO data requires in-depth analytical work, and the methods we design have to run on an operator's systems - most often implemented by their engineers - under strict data protection and confidentiality rules.
We are hiring a Senior Data Scientist to progress our work on location inference from MNO data, and to make it repeatable. Your job is to improve and extend our library of method templates, adapt them to each new operator and setting, and design new elements when an intervention requires it. You'll assess what can be inferred from a given operator's data, specify the analysis clearly enough for their data engineers to implement, then test it with them remotely or on site. You'll support introductory meetings with MNOs, describing methodologies at a high level, and inform the work of data privacy and cybersecurity teams to ensure only necessary data are shared securely. You'll also help colleagues across GiveDirectly understand the strengths and limitations of this data source, so we design programs around questions it can best answer.
This work is live in several countries, and we're expanding it across the countries where we have offices and to low- and middle-income countries anywhere in the world when a crisis hits.
Reports to:
Senior Product Manager - MNO data
Level
: Senior Manager
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Substantial international travel, roughly 25 to 50% of your time depending on emergencies, sometimes at short notice - for workshops with operators to support programs and emergency responses.
What you’ll do:
Improve and extend our library of analytical method templates for establishing where people live from MNO data, and depending on circumstances, for detecting displacement or estimating poverty. Design novel methods when an intervention requires it.
Support colleagues in technical conversations with operators, bringing clarity on the data we need and why, and steering discussions toward technical designs that make the analysis workable.
Assess the information that can be inferred from each operator's data given data types and sparsity, and for each geography and targeted area. Support intervention design to account for data quality.
Write tests and method specifications for MNO data engineers to implement: steps, parameters, pseudocode, validation criteria.
Guide operator engineering teams through implementation, in writing and in person. Adapt methods to accommodate large data volume and computational constraints, balancing accuracy and operational needs.
Run in-country workshops with operators to support the set-up of new analyses and - where feasible - tune parameters based on statistical tests and distributions.
Feed every new analytical and implementation element back into standard templates, so the next country or intervention starts from a better position than the last.
Design for privacy from the start, so that as little data as possible has to be shared: aggregation, minimization, and where useful, privacy-enhancing technologies such as private set intersection or homomorphic encryption.
Protect the confidentiality of what operators share with us and improve internal data security processes and tools as we grow.
Build internal training material so that our technical and non-technical teams understand the strengths and limits of this data, and design interventions accordingly.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Strong mathematical modeling, machine learning and statistics. You choose methods for the question rather than for their sophistication, and you value being able to explain a result over squeezing out the last point of performance.
Deep comfort with spatio-temporal data: temporal filtering, GIS, probability distributions, combinatorial reasoning, and working with sparse, irregular observations. Direct experience with Call Detail Records (CDRs) or latching data is a strong plus. Comparable experience with mobility, transport, sensor or remote-sensing data counts.
The ability to reason without ground truth. Much of this work has no validated answer to check against, and you're comfortable setting parameters by reading the shape of the data and defending that choice.
Pragmatism about the trade-off between accuracy and implementability. You've deliberately simplified a method to fit an operational constraint, and you can say what it cost you.
Excellent communication and relationship-building skills. You can explain a method and its limitations to an operator's engineers, to their data protection officer, to their leadership and to colleagues with or without technical background. You write well and are comfortable presenting to these multiple audiences. You build trust with counterparts you don’t manage, and they want to work with you again.
Experience writing technical specifications that other teams implemented, clear enough that people you don't manage could follow them correctly.
Able to read and review SQL and Python written by others, and to find the logical error in someone else's query. Writing production-quality code yourself is welcome but not required. Enough understanding of large data volumes and databases to judge when analytical simplification is required.
Commitment to privacy by design as a foundational value and starting point rather than a compliance step: designing analyses so that less personal data has to be shared. Familiarity with privacy-enhancing technologies for shared computation (private set intersection, secure multi-party computation, homomorphic encryption) is a strong plus.
Commitment to confidentiality. You've handled a partner's commercially sensitive data and can describe the habits you built around it, not just the clause you signed.
Experience designing training material that changed how non-specialist colleagues used a data source.
Comfort in fast-moving contexts where the brief may often shift, and where your technical expertise and understanding may not be shared by other stakeholders.
Additional desirable experience may include: poverty modeling; familiarity with survey data and survey instruments; experience inside a mobile network operator or working closely with one; open-source contributions in the mobility estimation space.
Comfortable with travel to fragile and post-disaster contexts.
Language Requirement: English.
Language Preferences: French, Portuguese, Swahili or Spanish.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United State
Base Salary:
$107,070
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£70,250
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$
72,550
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: France | Remote; Paris; US (EST); US
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
ABOUT THE ROLE
You’ll run Morpho’s corporate IT: accounts and access, laptops, and the SaaS tools the company runs on, all set up securely. You’ll work closely with the security team: they set policy and lead on incidents, and you put that policy in place across our tools and devices. The scope is broad and the work is hands-on. We’d rather automate repetitive work than hire for it, so expect to write scripts and build your own tooling, using AI where it helps. We’ll go through our stack with you early in the process.
RESPONSIBILITIES
- Administer SSO, the directory and the password manager. Handle onboarding and offboarding, and run regular access reviews.
- Manage the Mac fleet: setup, MDM policies, OS and app updates, and keeping the endpoint security agent installed and working.
- Apply the security baselines and access policies the security team defines, and keep our tools configured to match.
- Administer our SaaS tools: setup, admin access and licences. Handle the IT side of bringing on new vendors.
- Support the security team during incidents by isolating devices, revoking access and pulling logs.
- Provide evidence for IT controls during audits.
- Automate repetitive work such as onboarding, offboarding, access reviews and evidence collection.
- Write and maintain documentation for IT procedures.
- Take part in IT on-call.
DEFINITION OF SUCCESS
- 1 month: handles onboarding, offboarding and day-to-day account and device work without help, and knows how our tools are set up.
- End of probation: owns our identity, device and SaaS setup, has automated at least one process that used to be manual, and is the person the security team goes to for IT changes and incident support.
- 12 months: runs corporate IT independently. Onboarding, offboarding, access reviews and audit evidence mostly run on tooling they built.
EXPERIENCE
- 5+ years in IT, systems engineering or IT security.
- Hands-on admin experience with an enterprise identity provider, an MDM and endpoint security tools.
- Strong macOS management: configuration profiles, privacy preference and system extension policies.
- Writes Python or Bash to automate work. Infrastructure as code is a plus.
- Has supported a SOC 2, ISO 27001 or similar audit.
- Knows crypto companies are frequent targets of phishing and social engineering, and sets up systems with that in mind. Web3 or fintech experience is a plus.
- Writes clear documentation.
- Prefers simple setups people follow over perfect ones they work around.
- Comfortable being part of an on-call rotation.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Seattle, WA , Los Angeles, CA or Austin, TX
About the Role
We are looking for a Director of Sales to manage a team of Commercial Account Executives for the West region. This leadership role within the Enterprise team focuses on both the acquisition of new accounts and the expansion of existing customer accounts. The ideal candidate will possess a strong sales management background and a technical foundation, enabling them to drive engagement with both technical professionals and executive buyers. As a Sales Director, you will have the opportunity to position and differentiate the Enterprise platform experience for Cloudflare while reinforcing strong pipeline and automated forecast management practices across Security, Network, Development, and Infrastructure teams.
Responsibilities
Accurately forecast commits by month and quarter, leveraging automated internal data layers and predictive metrics to consistently deliver attainment to quarterly and annual sales targets.
Oversee, coach, and motivate a team of 8 Account Executives, measuring success against overall quota attainment, new logo acquisition, and expansion tactics.
Develop and uplevel team selling abilities through consistent focus on enablement, solution selling, and interpreting automated, data-led customer insights.
Assist in the continued codification and execution of product-focused playbooks to connect platform data to Cloudflare solutions that solve critical business challenges.
Collaborate with Sales Enablement, Product, and Product Marketing to optimize sales training and accelerate execution around newly launched features and products.
Maintain a robust funnel of new hire candidates by continuously interviewing and building a strong network of potential talent.
Hold regular 1x1s with team members, maintaining open and transparent communication while monitoring the proficiency and adoption of sales enablement tooling and resources.
Desirable Skills, Knowledge, and Experience
5+ years of Sales Management experience leading high-performing sales teams at a high-growth SaaS company.
Proven record of high performance in consistently meeting and exceeding team plan through strategic acquisition and expansion tactics.
Experience developing relationships with highly technical customers and selling through modern, data-driven Product-Led Growth (PLG) models.
Coaching-level knowledge of Gap Selling, Sandler, Challenger, or other structured sales methodologies.
Strong talent for multi-threading across business units to identify, engage, and close new divisional buyers, as well as driving consensus among internal and external stakeholders.
Excellent written communication, presentation, and pipeline management skills.
Bonus Points
Experience leading sales teams specifically within Cloud Security or Hyperscaler ecosystems.
Experience navigating complex accounts undergoing Mergers & Acquisitions (M&A) to expand the partner ecosystem.
Compensation
Compensation will be adjusted based on location and level.
For Washington and California (excluding Bay Area) based hires: Estimated annual salary of $328,000 - $451,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Support Engineer L2 t
o resolve complex technical issues escalated by Nebius clients.
This position requires strong analytical skills, effective communication, and a customer-centric approach to deliver outstanding service and ensure operational continuity.
You’re welcome to work remotely from the USA.
Please note that this is a shift work.
Your responsibilities will include:
Diagnose and resolve technical issues, focusing on Linux, networking, security, Kubernetes and cloud environments.
Analyze and resolve storage-related issues using a strong understanding of data storage concepts.
Apply ML knowledge to assist with troubleshooting model deployment, performance issues and integration challenges in ML pipelines.
Develop Python and Bash automation scripts to streamline processes and optimize workflows.
Provide timely updates and clear customer explanations regarding issue status and resolutions.
Escalate unresolved problems promptly to ensure minimal service disruption.
Maintain and improve technical documentation to support troubleshooting and issue prevention.
We expect you to have:
Linux administration – advanced
Networking – intermediate
Kubernetes – intermediate
Cloud solutions (AWS, Azure, GCP) – intermediate
Python/Bash scripting – intermediate
ML training, inference and pipelines – intermediate
Data storage concepts – intermediate
Troubleshooting and problem-solving – advance
Qualifications:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience: 5+ years in technical support, with at least 3 years of hands-on experience in cloud environments.
Working Hours:
Availability for rotational shifts or on-call support as required.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
#LI-SM2
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$150,000
—
$200,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
This is a leadership role spearheading Nebius’s communications across Europe and the Middle East: you will develop strong regional narratives, provide senior counsel, manage and develop the team, and lead consequential communications and stakeholder situations.
Reporting to the global Head of Communications, you will translate business priorities into compelling stories and a practical regional strategy. You will connect local developments to the company narrative and adapt them to the audiences and circumstances of each market.
We need an outstanding storyteller with the gravitas, experience and judgment to personally lead high-stakes situations involving multiple stakeholders. You will know when to shape the narrative, handle a difficult relationship or lead a response yourself, and when to give colleagues the authority and support to deliver.
What success looks like
The region has clear priorities, strong narratives, credible stories and trusted stakeholder relationships. Important situations receive the right senior attention. Colleagues understand their responsibilities, exercise sound judgment and develop under your leadership. Global colleagues have early visibility of consequential regional developments.
Key Responsibilities
Shape regional narratives and strategy
Develop communications strategy and strong narratives for priority European and Middle Eastern markets, linked to business priorities and the wider company story.
Identify compelling stories and the evidence behind them. Make clear choices about audiences, markets and investment; adapt narratives locally while keeping core facts consistent.
Advise senior leaders on positioning, communications opportunities and reputation risks. Define measurable objectives and use evidence to improve the programme.
Lead communications and consequential stakeholder situations
Build trusted relationships with regional business leaders, partners and relevant business, technology, infrastructure and local media. Create a sustained pipeline of credible stories.
Shape and deliver the narratives, writing, executive counsel and stakeholder engagement that need your senior experience. Delegate other work with clear briefs, authority and quality standards.
Lead regional communications for customer, partner, product and infrastructure developments.
Partner with country managers and public affairs colleagues on communications and local engagement around physical infrastructure builds.
Manage people and regional resources
Set team priorities and responsibilities, coach colleagues, manage performance and support their development. Build the capability and confidence to make sound decisions.
Balance workloads and recommend where additional skills or capacity are needed. Recruit and onboard approved hires.
Direct agencies and partners through clear briefs, budgets and performance reviews. Judge what to own personally, what to delegate and when to intervene; retain accountability for quality and outcomes.
Coordinate across the business
Work closely with stakeholders across Nebius – GTM country leads, Marketing, Business Diplomacy, Product, Research, Technology, subject experts and other colleagues – to coordinate on issues including regional priorities, policy, local engagement and reputation management.
Coordinate with US, APAC and global communications leaders on announcements, issues and executive visibility. Maintain early visibility of consequential developments within appropriate confidentiality controls.
Key Qualifications and Experience
What we need
A strong record of senior communications leadership in Europe and the Middle East, with substantial in-house technology-company experience and the ability to operate credibly across the region.
Outstanding storytelling and narrative-development skills: translating complex business and technology priorities into compelling, credible stories for different audiences and markets.
Demonstrated people-management experience: setting goals, coaching, managing performance and developing capable colleagues.
Gravitas and senior experience to personally lead high-stakes, multi-stakeholder situations, advise business leaders and navigate competing interests with sound judgment.
Evidence of judging when personal involvement is essential and when to delegate, alongside strong media relationships and experience directing agencies and regional resources.
Outstanding English writing, editing and spoken communication, with the curiosity and rigor to understand complex technology and build accurate narratives.
Helpful experience
AI, cloud infrastructure, enterprise technology or another complex B2B sector; regional expansion, infrastructure investment or a publicly listed company.
Substantial Middle East communications work, relevant media relationships and additional regional language skills.
Agency experience is valuable alongside substantial in-house experience; an agency-only background does not meet the role’s requirements. Journalism experience can be beneficial.
Competencies and Behavioural Traits
Strong narrative judgment, senior presence, clear prioritisation and calm leadership. A capable people manager who develops others, gives direct feedback and delegates with purpose. Takes personal ownership where the stakes or complexity require senior experience, while keeping regional and global colleagues aligned. Comfortable with ambiguity, iteration, course-correction, experimentation and (occasionally) failure.
What We Offer
A senior communications leadership role shaping narratives and stakeholder relationships across Europe and the Middle East, working closely with business and global communications leaders and developing the regional team.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
New York City, NY (hybrid). This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$165,000
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tbilisi, Georgia
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Poland
Workplace: fully
About the Client
Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services.
Role Overview
Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.
Key Responsibilities
Manage the full transaction dispute lifecycle, including chargebacks.
Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
Monitor transactions for suspicious payments and emerging fraud trends.
Work with merchants to investigate flagged transactions and verify their legitimacy.
Maintain case records and report on confirmed fraud and incoming disputes.
Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
Review and onboard prospective partners’ websites.
Develop and maintain departmental policies and procedures.
Requirements
At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
Knowledge of Visa and Mastercard rules and requirements.
Hands-on experience with fraud prevention systems and transaction monitoring.
Solid understanding of payment card fraud schemes.
Ability to analyze large volumes of transaction data and identify unusual activity.
Upper-intermediate English or higher, and fluent Russian.
Key Soft Skills
Strong analytical and critical-thinking skills.
Clear communication and confidence when liaising with merchants and external stakeholders.
Sound judgement and a structured approach to investigating complex cases.
Ability to manage competing priorities and meet deadlines.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Poland
seniorUnited States (Remote);; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
УдалённоManila
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ОфисGoodyear, United States; Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events
ОфисGoodyear, United States; Primary Work Environment: This position requires a primarily on-site presence at the Goodyear campus to actively support daily operations, student services, and campus events
УдалённоUnited States
San Francisco Bay Area, California, United States; San Francisco, California, United States; Our San Francisco office is available for collaboration, but regular office attendance is not required
Afton, Texas
УдалённоNew Jersey
Thailand
УдалённоseniorIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
УдалённоseniorFrance | Remote; Paris; US (EST); US; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
География найма не уточнена
УдалённоseniorRemote - United States
headAmsterdam, Netherlands
USA - New York (dbt); This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday)