Location: Austin, Texas, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily by Nebius is looking for a Commercial Legal Counsel with experience in technology transactions and privacy to join our Legal team.
You’ll take ownership of commercial agreements that support Tavily’s global business, partner closely with our Go-to-Market teams, and help ensure compliance with applicable privacy and data protection requirements. You’ll also help shape the legal templates, processes, and guidance that support our continued growth.
This is an opportunity to combine hands-on deal ownership with broader work across technology, AI, privacy, and international transactions.
What you’ll do
Lead commercial negotiations.
Draft, review, and negotiate customer, SaaS, reseller, service level, vendor, and partnership agreements.
Partner with Go-to-Market teams.
Help move customer deals forward by offering clear advice that balances business goals and legal risk.
Support privacy and data protection.
Negotiate data processing agreements (DPAs) and help strengthen Tavily’s privacy program across relevant markets.
Manage complex transactions.
Coordinate cross-border negotiations involving multiple internal and external stakeholders.
Make legal guidance practical.
Translate commercial, privacy, and intellectual property considerations into actionable recommendations.
Build for scale.
Improve contract templates, negotiation playbooks, and legal workflows to make recurring work more efficient and consistent.
What you’ll bring
A J.D., LL.B., or equivalent law degree and admission to practice in the United States, an EU member state, or Israel.
4+ years of relevant legal experience at a law firm, a technology company, or a combination of both.
Experience independently drafting and negotiating technology and commercial agreements, including complex enterprise customer contracts.
Practical experience with DPAs and privacy requirements such as GDPR and California and other U.S. state privacy laws.
Working knowledge of intellectual property and copyright issues relevant to technology agreements.
Sound commercial judgment, careful drafting, and the ability to explain legal issues clearly to business partners.
The ability to prioritize competing deadlines and manage negotiations with multiple stakeholders.
Helpful, but not required
Experience supporting a SaaS or AI business.
A combination of law firm and in-house experience.
Familiarity with AI regulation.
Experience negotiating data purchasing or licensing agreements.
Experience building legal processes in a growing technology company.
Why join Tavily:
Meaningful ownership:
Lead negotiations that directly support the business.
Close business partnership:
Work alongside commercial teams on customer and partner relationships.
An opportunity to build:
Help shape the legal tools and processes the company uses as it grows.
Exposure to evolving issues:
Work at the intersection of technology, AI, privacy, and commercial law.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Compensation: In addition to base salary, this role includes bonus and equity.
##LI-CS1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$206,400
—
$258,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Tavily by Nebius is looking for a Commercial Legal Counsel with experience in technology transactions and privacy to join our Legal team.
You’ll take ownership of commercial agreements that support Tavily’s global business, partner closely with our Go-to-Market teams, and help ensure compliance with applicable privacy and data protection requirements. You’ll also help shape the legal templates, processes, and guidance that support our continued growth.
This is an opportunity to combine hands-on deal ownership with broader work across technology, AI, privacy, and international transactions.
What you’ll do
Lead commercial negotiations.
Draft, review, and negotiate customer, SaaS, reseller, service level, vendor, and partnership agreements.
Partner with Go-to-Market teams.
Help move customer deals forward by offering clear advice that balances business goals and legal risk.
Support privacy and data protection.
Negotiate data processing agreements (DPAs) and help strengthen Tavily’s privacy program across relevant markets.
Manage complex transactions.
Coordinate cross-border negotiations involving multiple internal and external stakeholders.
Make legal guidance practical.
Translate commercial, privacy, and intellectual property considerations into actionable recommendations.
Build for scale.
Improve contract templates, negotiation playbooks, and legal workflows to make recurring work more efficient and consistent.
What you’ll bring
A J.D., LL.B., or equivalent law degree and admission to practice in the United States, an EU member state, or Israel.
4+ years of relevant legal experience at a law firm, a technology company, or a combination of both.
Experience independently drafting and negotiating technology and commercial agreements, including complex enterprise customer contracts.
Practical experience with DPAs and privacy requirements such as GDPR and California and other U.S. state privacy laws.
Working knowledge of intellectual property and copyright issues relevant to technology agreements.
Sound commercial judgment, careful drafting, and the ability to explain legal issues clearly to business partners.
The ability to prioritize competing deadlines and manage negotiations with multiple stakeholders.
Helpful, but not required
Experience supporting a SaaS or AI business.
A combination of law firm and in-house experience.
Familiarity with AI regulation.
Experience negotiating data purchasing or licensing agreements.
Experience building legal processes in a growing technology company.
Why join Tavily:
Meaningful ownership:
Lead negotiations that directly support the business.
Close business partnership:
Work alongside commercial teams on customer and partner relationships.
An opportunity to build:
Help shape the legal tools and processes the company uses as it grows.
Exposure to evolving issues:
Work at the intersection of technology, AI, privacy, and commercial law.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Compensation: In addition to base salary, this role includes bonus and equity.
##LI-CS1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$206,400
—
$258,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS is looking for a Middle Account Manager to join our team and work with clients using the SOFTSWISS Game Aggregator.
The Game Aggregator is a fast and cost-effective solution that helps casino operators integrate and manage gaming content easily. In this role, you’ll build strong client relationships, support their day-to-day needs, and help them get the most value from our product.
About Product:
Game Aggregator:
The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration.
Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms.
Purpose of the role:
You’ll support and develop relationships with casino operator clients, helping them achieve their goals while ensuring a smooth and positive experience with the Game Aggregator. Your work will contribute to client satisfaction, account growth, and long-term partnerships.
Key responsibilities:
Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests
Build strong, long-term client relationships by understanding their needs and providing timely support
Identify opportunities to introduce relevant services, game content, and other solutions to existing clients
Monitor account and product performance, analyse data, and highlight opportunities for improvement
Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently
Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients
Required Experience:
2+ years of experience in Account Management, Customer Success, or a similar client-facing role
Strong written and spoken English at B2+ level
Experience building and maintaining strong relationships with clients
Ability to analyse data and turn findings into practical recommendations
Strong problem-solving skills and the ability to handle client issues efficiently
Confident communication and collaboration with international, cross-functional teams
Nice to have:
Written and spoken Russian
Experience in the iGaming industry or working with B2B digital products
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS is looking for a Junior Account Manager to join our team and work with clients using the SOFTSWISS Game Aggregator.
The Game Aggregator is a fast and cost-effective solution that helps casino operators integrate and manage gaming content easily. In this role, you’ll build strong client relationships, support their day-to-day needs, and help them get the most value from our product.
About Product:
Game Aggregator:
The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration.
Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms.
Purpose of the role:
You’ll support and develop relationships with casino operator clients, helping them achieve their goals while ensuring a smooth and positive experience with the Game Aggregator. Your work will contribute to client satisfaction, account growth, and long-term partnerships.
Key responsibilities:
Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests
Build strong, long-term client relationships by understanding their needs and providing timely support
Identify opportunities to introduce relevant services, game content, and other solutions to existing clients
Monitor account and product performance, analyse data, and highlight opportunities for improvement
Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently
Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients
Required Experience:
2+ years of experience in Account Management, Customer Success, or a similar client-facing role
Strong written and spoken English at B2+ level
Experience building and maintaining strong relationships with clients
Ability to analyse data and turn findings into practical recommendations
Strong problem-solving skills and the ability to handle client issues efficiently
Confident communication and collaboration with international, cross-functional teams
Nice to have:
Written and spoken Russian
Experience in the iGaming industry or working with B2B digital products
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: New York; Austin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Your responsibilities will include:
In this role you will lead and grow Mistral AI's partnerships with OEMs, driving joint go-to-market (GTM) initiatives and expanding business opportunities across both organizations. You will serve as the primary owner of the relationship with Hardware OEMS, aligning cross-functional teams and executive stakeholders to deliver measurable business impact.
Success in this role means building strong executive-level relationships, driving OEM deals, and building a best-in-class Partner OEM team. You will play a critical role in shaping partnership strategy, influencing product collaboration, and ensuring Mistral AI fully leverages Hardware OEMs’ ecosystem, programs, and resources to accelerate revenue and market presence.
WHAT MAKES YOU A QUALIFIED CANDIDATE
- 15+ years of experience working with hardware OEMs in solution sales, direct sales or channels
- Proven track record managing complex partner relationships and driving measurable business outcomes
- Strong experience in alliance management within the high-tech industry at strategic and operational levels
- Demonstrated ability to engage and influence senior leadership and C-level executives
- Strong knowledge of Sovereign AI frameworks and offerings
NICE-TO-HAVE QUALIFICATIONS
- Experience developing and executing GTM strategies and business plans with partners
- Strong understanding of Hardware OEM's business model, products, programs, and funding structures
- Ability to identify and scale new business opportunities through partnerships
- Excellent relationship-building, communication, and stakeholder management skills
- Strong organizational skills with the ability to manage multiple priorities and touchpoints
- High energy, entrepreneurial mindset, and results-driven approach
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s premium programmatic business. Most learners use our free, ad‑supported app—so great ads are core to our mission. Reporting into the Head of Ad Sales, the Ad Sales Lead, Programmatic will build a deal‑led book of business with agency holding companies, independent agencies, and advertisers who want access to Duolingo’s native formats, first‑party learner signals, and one of the most engaged mobile audiences in the world. You will own buy‑side relationships across holdco investment and programmatic teams, trading desks, curation and principal media groups, and premium programmatic buyers. This is a high‑ownership, high‑visibility, early‑stage opportunity to help define how programmatic can fuel high‑quality ads for millions of learners while driving outcomes for partners.
🧠 You will...
Own a programmatic revenue target and forecast, and build a predictable pipeline across agency holding‑company programmatic and investment teams, trading desks, independent agencies, and premium programmatic buyers.
Lead our shift from open auction to premium, deal‑led PMP/PG by packaging Duolingo’s native formats and first‑party learner signals into always‑on and custom deals that buyers will pay a premium for, and negotiate annual and upfront commitments that make that revenue durable.
Become the person holdco programmatic teams call about mobile app inventory: run joint business planning; get Duolingo onto preferred supply paths, curated marketplaces, and principal/outcome‑based buys; and defend our position when buyers consolidate
Build the programmatic value proposition and measurement story through proposals, pricing narratives, and post‑campaign proof that connect our native formats and audience data to brand and performance outcomes (e.g., verification, attention, brand lift, incrementality, MMM).
Partner with Ad Platform Operations and Ad Ops on deal setup, targeting, floors, pacing, and troubleshooting—ensuring what you sell is deliverable and delivers against expectations.
Work alongside our direct sellers under clear rules of engagement so programmatic expands the account through incremental value; coordinate with Account Management pre‑ and post‑sale to drive renewal and expansion.
Feed structured market intelligence back to sales, product, and engineering leadership about what buyers need in pricing, packaging, audience segments, formats, and integrations, balancing this input with our learner‑first standards and operational quality.
Establish the operating rhythm for a scaling programmatic business via account planning, outreach cadences, deal hygiene in CRM, pipeline rigor, and repeatable playbooks the next sellers can run.
✅ You have...
8+ years in digital advertising, including at least 4 years selling programmatic on the sell side (publisher/platform/app) or in a holding‑company programmatic/investment role, carrying and hitting a quota; demonstrated PMP/PG selling and trading‑desk engagement.
A demonstrated book of PMP and PG business you personally sourced, negotiated, and grew.
Experience selling premium mobile or consumer app inventory—especially video and native/custom formats—through programmatic channels to top‑tier advertisers and agencies.
Strong understanding of ad tech and mobile app ecosystems, including DSP/SSP workflows, deal IDs, verification/measurement, and using data to inform pricing and packaging.
Excellent communication and presentation skills; clear, concise storytelling for both technical and non‑technical audiences.
⭐ Exceptional candidates will have...
Deep, current relationships with programmatic leads at major agency holding companies and larger independents.
Experience moving partners from a heavy open‑auction mix to meaningful always‑on/custom PMP/PG alongside direct sales—and knowing what actually moved the deal (packaging, pricing, supply path, or sales motion).
Sold against first‑party audience segments or custom data products, not just inventory.
Hands‑on partnership with Ad Ops on deal setup, SSP onboarding, and campaign QA to improve fill, CPMs, and delivery quality.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$152,000
—
$228,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Berlin Office; Netherlands; Portugal; Poland; Germany; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
ABOUT THE ROLE
Your mission: turn n8n's strategic partnerships into enterprise pipeline — and decide where our limited partner marketing resources go to make that happen.
n8n works with some of the world's largest consulting and technology companies: global SIs such as Accenture, Capgemini and BCG, and technology partners such as SAP, Microsoft, AWS and NVIDIA. In May 2026 SAP made a strategic investment in n8n and announced plans to embed it in Joule Studio. Partnerships are now a core part of our enterprise go-to-market.
The hard part isn't generating ideas. Partners propose more campaigns, events and content than any team could run, and enthusiasm doesn't always turn into execution. Without this role, we invest in winning partners and never turn them into pipeline. You'll fix that by choosing a few programs that matter, securing real commitments from both sides, and driving them to measurable results.
Set partner marketing priorities
- Build integrated, multi-quarter marketing plans with our priority partners, aligned with the Partnerships team on where each relationship is heading
- Rank opportunities on clear criteria — enterprise reach, joint value proposition, commercial upside, partner commitment and ability to execute — and say no, with reasons, to what doesn't make the cut
- Tell a promising partnership apart from one that's ready to run joint marketing, and plan accordingly
Run programs that create pipeline
- Run partner programs choosing the right mix of joint content and customer stories, webinars and technical workshops, executive dinners and field events, joint campaigns, ABM and sales activation
- Secure the people, budget and commitments needed on both sides, then keep programs moving from plan to execution across complex partner organisations
- Work with Sales on partner lead management and follow-up, and with Field Marketing, Demand Gen, Product Marketing and DevRel on joint go-to-market programs
Extend reach to Tier 2 and emerging-market partners
- Build co-marketing programs with Tier 2 and regional partners, including in markets such as APAC where partners are our main route in
- Adapt what works with strategic partners into lighter-weight programs that need less of our time
Build foundations that scale
- Turn your best programs into repeatable playbooks for every new strategic partner
- Set up the measurement that links partner activity to engagement, qualified opportunities and partner-sourced pipeline, and run regular performance reviews with partners and internal stakeholders
- Put partner marketing operations in place — and build them in n8n where it makes sense
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Head of Customer Success, APAC at Anthropic, you will build and lead our Customer Success function across Asia Pacific. You will scale a team of managers and CSMs who help our most strategic APAC customers realize the full value of Claude. This is a foundational leadership role: you will establish how we run CS in the region, hire and develop a multi-market team of managers, and partner closely with your global counterparts to deliver a globally consistent customer experience while localising where it matters.
APAC is not one market. You will lead across India, Japan, Korea, ASEAN, and Australia and New Zealand (ANZ), each with its own buying culture, regulatory context, language needs and pace of AI adoption. You will work hand-in-hand with global GTM, Product and Engineering leaders to shape our APAC CS strategy, take APAC customer priorities back into the business, and drive adoption, retention and growth across some of the most exciting markets in the world.
Key responsibilities
Build and lead a multi-layered Customer Success organisation across APAC, managing managers and scaling the team responsibly as our APAC business grows.
Define and execute the APAC CS strategy in close partnership with global CS leadership, aligning with the global agenda while localising approach, motion and programmes for APAC market dynamics.
Own CS business outcomes including customer health, retention, expansion and satisfaction across APAC accounts.
Hire, develop and coach a high-performing team of CS managers and individual contributors, building a culture that reflects Anthropic's values across Asia's diverse geographies, languages and working cultures.
Partner with global CS, Sales, Product and Engineering teams so the voice of APAC customers reaches decision-making forums.
Establish scalable processes, playbooks and operating cadences that work across APAC time zones (India to Japan, Korea and ANZ) and overlap responsibly with global teams.
Represent Anthropic with senior customer stakeholders across APAC, leading executive engagements, QBRs and strategic account conversations with enterprises, digital natives, startups and public sector bodies.
Build strong working relationships with APAC channel and cloud partners, and with systems integrators and consulting firms that shape enterprise AI adoption in the region.
Contribute to global CS strategy as a senior leader, bringing an APAC perspective to team planning, segmentation and prioritisation.
Help shape how we deploy AI responsibly with customers across APAC's varied regulatory environments, including data residency, privacy and sector rules in markets such as India, Japan, Korea, Singapore and Australia.
Minimum qualifications
15+ years of experience in management consulting, technology consulting, professional services or customer-facing advisory roles, with a track record of advising senior client executives on complex transformation programmes.
Experience building and leading multi-market Customer Success or Technical Success organisations, including managing managers
Track record of scaling CS teams across APAC at enterprise software, SaaS or AI/ML companies
Demonstrated ability to balance global alignment with regional localisation across multiple APAC markets and cultures.
Strong people leadership: a clear philosophy on hiring, coaching and developing managers and senior ICs.
Experience owning enterprise customer relationships and driving measurable business outcomes (retention, expansion, adoption) in APAC markets.
Strong executive presence and the ability to represent a company credibly with C-suite stakeholders across APAC.
Excellent cross-functional partnership skills, particularly working across time zones with global leadership teams.
Preferred qualifications
Experience leading Customer Success across APAC
Working fluency in an APAC language (for example Japanese, Korean or an ASEAN language) or a strong record of leading teams that operate in those languages
Experience standing up a CS function in a new APAC market from the ground up
Background in API products, developer platforms or consumption-based business models
Familiarity with AI/ML technologies and the ability to explain complex technical concepts to business audiences
Experience working with APAC hyperscaler, channel and SI partners on joint customer delivery
Track record of influencing global product roadmaps through structured customer feedback from APAC markets
Passion for responsible AI development and deployment
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role / Position overview
FT Studio is an in-house creative team that produces partner content for the FT. We create editorially driven and visually impactful client-branded content, from animations to immersive and interactive digital experiences, mini-documentaries, and podcasts. Maintaining the FT tone of voice, FT Studio’s content sits naturally within the newspaper’s editorial environment.
As Senior Content Producer at FT Studio, you will have exceptional storytelling and production skills. You will lead creative projects from ideation to completion, working collaboratively with various teams including writers, editors, video teams, and designers.
This is a hands-on role for an experienced producer who can confidently represent the business in-market, make independent decisions, develop trusted regional partnerships and establish a scalable production operation across APAC.
This role will be based in Singapore and work closely with FT colleagues in the region. It will report into an EP in London, liaising closely with the core team based there.
Key Responsibilities
Creatively develop and lead multimedia projects from ideation to completion, with minimal guidance from an Executive Producer, including but not limited to documentaries, animations, podcasts, digital interactives, and articles
Work with an Executive Producer to execute the delivery of larger projects that require more oversight
Work with clients and the Client Solutions team to develop a content strategy, creative and editorial direction, and establish clear project communication
Act as a content lead on campaigns, developing professional relationships with clients, and confidently discussing content ideas
Ensure the content supports the client’s brand goals while upholding the values of the Financial Times
Manage the end-to-end production process on multiple campaigns, collaborating with internal and external stakeholders
Troubleshoot multiple projects simultaneously
Write creative briefs for designers
Develop and write video scripts
Direct video shoots and post-production – this may require travel and flexible working hours
Review, test, and proofread content before sending to clients
Stay up-to-date on global business trends and FT trending topics
Drive content innovation by staying on top of branded content trends and proposing original ideas and new formats
Advise on social media and video analytics strategy where needed to assist in the performance of multimedia content
Work with Executive Producers and the Client Solutions team to assist in the ideation and development of content proposals
Work with the Global Client Services team to assist in the integration of new ways to serve clients
Work with Senior Production Manager to help develop effective workflows and processes
Actively contribute to FT Studio’s positive working culture by being a team player
Required Skills / Experience
Minimum of 8 years of experience in video and digital content production
Strong leadership skills, with the ability to motivate and manage teams effectively
Strong understanding of journalistic storytelling and editorial processes, with the ability to translate complex subjects into compelling, audience-first content
Demonstrable experience developing content for business audiences, with a strong understanding of B2B communications and thought leadership.
Experience working with clients in financial services, professional services, technology or other complex, regulated sectors
Expertise leading video teams, designers and developers to create video and digital content
Strong understanding of how editorial credibility and commercial objectives can be balanced to create high-quality branded content
Proven track record of success working in a fast-moving agency setting or complex multi-stakeholder environment with a tolerance for ambiguity
Degree or demonstrable interest or experience in a related field (e.g. Communications, Media Production, Journalism, Marketing)
Excellent command of English; ability to speak any local languages in Asia is a plus
Previous working experience in the Asian Pacific region will be advantageous
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is critical all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for a communications leader with product or brand storytelling experience and creative judgement to lead our new
Brand Communications & Content team as Team Lead
.
Job responsibilities
Lead the team by defining roles, ownership and priorities, and hiring to fill gaps.
Lead, mentor and develop the copy, social, education and design team members through regular feedback, performance reviews and clear growth paths.
Set and uphold quality standards for copy and visual storytelling, acting as the final creative review for the team's output.
Unite brand copy and design around coherent creative concepts, maintaining brand consistency under the Head of Brand's direction.
Own communications and editorial planning across social media, news, newsletters, platform announcements and model education, balancing team capacity against priorities.
Design and improve content workflows and review processes with Brand Marketing and Delivery Management, using audience feedback, content performance and media insights to strengthen results.
Partner with Brand Marketing on campaign narratives, messaging and creative content, supporting agreed audiences, goals, channels and priorities.
Work closely with Product to communicate feature benefits through launches, explainers and ongoing education.
Translate the brand platform and product offering into compelling narratives and messaging that build affinity, trust and product understanding.
Personally write the highest-stakes communications, including major announcements, press materials, executive quotes and sensitive communications.
Lead proactive PR, building media relationships, pitching brand and product stories, handling press enquiries and preparing spokespeople.
Manage reputation and crisis communications in partnership with leadership and external specialists.
You’ll thrive here if you have
8+ years of experience in communications, public relations, brand storytelling, or editorial leadership, including 2+ years managing multidisciplinary creative or content teams.
A track record of building or developing a team, including hiring, coaching and setting clear ownership.
Strong planning, stakeholder management and content operations skills, including experience improving production and review workflows.
The ability to evaluate copy and visual storytelling and give constructive creative feedback.
Exceptional English writing and editing skills across marketing copy, product communications and press materials.
Proven ability to turn brand positioning and product capabilities into compelling stories and audience benefits.
Hands-on PR experience, including media relations, pitching and securing relevant coverage.
Strong editorial judgment across social media, news, newsletters and educational content.
Sound judgment in sensitive communications, reputational issues and crisis response.
Ability to use audience insights and communications results to improve content and messaging.
High ownership, accountability and the ability to combine team leadership with hands-on communications work.
Bonus: Experience in creator platforms, entertainment, gaming, community-led brands, live-service businesses or entertainment.
Condtions
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Location: Tbilisi, Georgia
Workplace: remote
NovaKid is a global leader in online English education for children aged 4–12, serving 100000+ students across 50+ countries. We are now looking fo an experienced Influencer Manager.
The Influencer Manager owns end-to-end execution of influencer and celebrity marketing campaigns for one or more regional markets, turning creator partnerships into new-user acquisition. The role sits at the intersection of talent relations, content strategy, budget execution, and cross-functional coordination with performance marketing (PPC) and creative teams.
Celebrity & Creator Partnerships
Source and identify celebrities and creators fit for the brand and market
Lead outreach and negotiate contract terms, fees, and deliverables
Draw up and manage contracts, including renewals and terminations
Maintain relationships with talent and their representatives (agents, managers) across markets
Track partnership status from first contact through content delivery and payment
Creator Briefs & Content Strategy
Write creator briefs: story concepts, key messages, tone, and format requirements per market/celebrity
Set and enforce editorial rules to keep content on-brand and compliant
Review content drafts for quality, natural/native-sounding language, and message accuracy before publishing
Adapt campaign concepts to local market nuances (language, culture, regulatory constraints)
Coordinate revisions with creators and internal creative resources
Campaign & Budget Management
Plan campaign timelines and deliverables against acquisition targets
Prioritize and sequence spend across markets during high-volume periods (e.g. Back to School)
Coordinate partnership ad activation with the PPC team to keep paid spend flowing
Track budget allocation and flag risks from delays (e.g. late celebrity deliverables)
Balance urgent, high-priority regions against steady-state markets
Agency & Vendor Management
Manage external influencer-sourcing agencies per market (e.g. regional creator agencies)
Assign and monitor regional coverage across markets to ensure consistent execution
Evaluate agency performance and reallocate coverage as market needs shift
Administrative Operations
Prepare and process contracts and invoices for celebrities, creators, and agencies
Set up and track promo codes tied to campaigns
Log and monitor PPC-related and other cross-functional tasks (e.g. in Jira)
Reporting & Analytics
Track sales and CAC (customer acquisition cost) performance by market and period
Report on campaign metrics such as bookings, trials, and sales predictions
Summarize period-over-period and year-over-year performance against targets
Flag and correct data-interpretation issues before they reach leadership
Prepare weekly/monthly status updates and reports for cross-functional stakeholders
What you bring:
minimum 3 years of influencer marketing experience covering several countries;
experience with European influencers and agencies is preferable;
Fluent English;
What we offer:
Fully remote work.
A chance to shape the future of AI-driven education.
A fun, dynamic team that loves building innovative products.
Unlimited holidays – because we trust you to deliver.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic is seeking an experienced GTM Recruiter to join our recruiting team. In this role, you'll partner closely with GTM leaders to hire the people who will shape how Anthropic operates, grows, and delivers on its mission.
This role requires someone who can assess not just functional expertise, but also alignment with our values and the adaptability required to thrive in a fast-paced, high-growth environment.
Responsibilities:
Lead end to end recruiting for GTM roles
Develop and execute strategic recruiting plans, including competitive mapping, targeted sourcing, and building long-term talent pipelines
Build trusted partnerships with GTM leadership to understand business priorities, team structures, ideal candidate profiles, and required competencies across different functions
Create exceptional candidate experiences that showcase Anthropic's mission, growth trajectory, and unique growth opportunity for GTM professionals
Design and implement scalable recruiting processes that effectively assess functional expertise, business acumen, and cultural alignment
Track recruiting metrics and use data to identify bottlenecks, optimize processes, and maintain a high-quality hiring bar
Coach hiring managers on recruiting best practices, interview techniques, and strategies for building diverse, high-performing teams
You may be a good fit if you:
Have 5+ years of full-cycle recruiting experience with meaningful exposure to GTM functions
Are comfortable working in ambiguous environments and help hiring teams build structure and excellent recruiting practices
Have strong stakeholder management skills - you can share examples of frameworks you've built that drive hiring while coaching teams to improve their recruiting
Are highly organized with strong attention to detail - you stay on top of data integrity and maintain regular touchpoints with candidates and hiring managers
Are comfortable analyzing recruiting data and can connect key metrics to monitor recruiting health and maintain a great hiring experience
Are passionate about AI's potential to positively impact the world while understanding its risks and limitations
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity, and we would be interested in applicants located in the US or Canada.
The Opportunity:
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
What You'll Be Doing:
Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What Makes You a Great Fit:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Experience with distributed systems, catalogs and table formats, query engines.
Mastery of a programming language like golang, C++, or Rust
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Bonus Points for:
Experience building distributed query engines.
Experience building data warehouses and/or data lakes.
Experience building tools for data engineering.
How we work:
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
Compensation & Rewards:
In Canada, the Base compensation range for this role is $
164,490 - $197,389.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity, and we would be interested in applicants located in the US or Canada.
The Opportunity:
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
What You'll Be Doing:
Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What Makes You a Great Fit:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Experience with distributed systems, catalogs and table formats, query engines.
Mastery of a programming language like golang, C++, or Rust
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Bonus Points for:
Experience building distributed query engines.
Experience building data warehouses and/or data lakes.
Experience building tools for data engineering.
How we work:
We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product.
Compensation & Rewards:
In the US, the Base compensation range for this role is $
154,445 - $185,334.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote-India
About Pratham International
Pratham International (PI) is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation, such as Teaching at the Right Level (TaRL), to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries.
Background
Pratham International (PI) works across 30+ countries on foundational learning, with a core team of approximately 65 people in 7 countries. PI is putting in place a structured Internal Capability Building model: a defined set of programs, a delivery approach that works across time zones, and a repeatable cadence for on-boarding new joiners.
PI will not build learning content in-house. The model rests on external partners who can design and deliver to a dispersed team. Provider evaluation for the first program in scope, inclusion and cross-cultural sensitisation, is underway and at an early stage. PI is engaging an advisor to complete that assessment, support selection, anchor the first rollout, and leave behind a process PI can run on its own.
Scope and deliverables
Deliverable 1 — Comprehensive partner assessment
Develop an evaluation framework with PI, covering at minimum:
– reach and scheduling across 7 countries and multiple time zones
– blended delivery: self-paced content plus live online sessions
– ability to run small quarterly cohorts, not only one-off large-group programs
– cultural relevance across PI's geographies, and facilitator bench and quality
– platform capability, pricing at PI's likely cohort sizes, and client references
Assess the providers PI has identified — Sparkwise, Joy of Performance and affiliates, Guiding Star, Growth Space — and scan additional options, India-based and international, so the assessment is comprehensive rather than limited to inbound leads.
Output
: comparison matrix, a short written assessment of the shortlist, and a recommendation with rationale and trade-off.
Deliverable 2 — Delivery model and partner selection
Recommend the delivery model: the split between self-paced and live content, cohort sizing, scheduling logic across time zones, and what “quarterly” looks like in practice.
Support selection — structure provider conversations and demos, test the recommendation with stakeholders, and surface the decision for PI sign-off.
Support scoping with the selected partner, including what PI owns versus what the partner owns.
Output
: delivery model note, a selection recommendation ready for decision, and an agreed scope of work with the partner.
Deliverable 3 — Anchor the cross-cultural sensitisation rollout
Anchor end-to-end delivery of the program to all current members of the PI team.
Work with the partner to contextualise content to PI: network structure, entity mix, and the cross-cultural dynamics of PI's teams.
Own the rollout mechanics: cohorting, scheduling across time zones, participant communications, leadership framing, completion tracking and follow-up.
Output
: rollout plan and calendar, participant communications, completion and feedback data, and a short post-rollout report with implications for the quarterly model.
Deliverable 4 — Quarterly process for new hires
Design the standing process: quarterly windows, enrolment triggers off the joining date, cohort minimums and maximums, ownership within PI's HR and PMO team, tracking, escalation, and indicative annual budget.
Map which programs belong in the recurring on-boarding stream alongside cross-cultural sensitisation.
Hand over the documentation, templates, and partner-facing routines PI needs to run it without ongoing advisory support.
Output
: documented process and calendar, templates and trackers, and a handover session with the PI team.
Working Arrangement
Remote and part-time; hours and days of work to be estimated by mutual agreement.
Availability for calls in late India hours, typically 7:00–10:00 pm IST, to overlap with the US East Coast morning.
A standing weekly check-in, plus working sessions with the HR and PMO team.
Deliverables to be decision-ready rather than discussion-starters.
Advisor profile
Essential
India-based, with availability for late-IST calls.
Demonstrated experience designing and rolling out capability-building or L&D programs for globally dispersed teams.
Experience with blended delivery, and with evaluating, selecting and managing external learning providers.
Strong written outputs that senior stakeholders can decide from.
Able to work independently in a lean organisation.
Desirable
Familiarity with inclusion, DEI or cross-cultural content; nonprofit or international development experience; exposure to LMS platforms.
Indicative Timeline
Phase 1 [Weeks 1-2]
Evaluation framework and provider scan
Phase 2 [Weeks 3-4]
Assessment, recommendation, selection
Phase 3 [Weeks 4-6]
Scoping with the selected partner
Phase 4 [Weeks 6-8]
Cross-cultural sensitisation rollout to full team
Phase 5 [Weeks 8-10]
Quarterly process design and handover
What PI will provide
Access to discussions on this topic so far, key stakeholders across teams and levels, plus decision forums for the recommendation.
Materials and contacts for the four Partner-candidates already identified.
Team roster, geographic distribution, new-hire volumes, and budget parameters.
Confidentiality and IP
All materials produced under this engagement are the property of Pratham International. Provider pricing, proposals and internal assessments are not to be shared outside PI.
The advisor will sign PI's standard confidentiality agreement before starting.
Location and Compensation
Location:
This is a remote role based in India.
Compensation:
Commensurate with experience.
Hiring Note:
This position will be hired via our organisational partner in India – PUSA Learning Solutions, LLC.
E
mployment Details
Remit:
Global
Location:
India
Start Date:
As soon as possible.
Pratham is an equal-opportunity employer and encourages people from diverse backgrounds to apply for positions within our organization.
Location: South Australia
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative.
This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction in this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you’ll share field insights to ensure Halter’s technology continues to meet the needs of farmers.
Your contributions will directly support Halter’s mission to support 50% of the world's habitable landmass to be more productive and sustainable.
Location - This role is to be based in the Mount Gambier region
WHO ARE WE LOOKING FOR
- Sales & Customer Success Expertise: Value-based sales experience, with a strong history of creating opportunities, closing deals, and building lasting customer relationships. You understand post-sales value building and have experience upselling to grow partnerships.
- Beef Industry Experience: You know the ropes of beef operations, understanding the unique challenges of the industry. If you don’t, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly.
- Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction.
- Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs.
- Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions.
- Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.
WHAT YOUR DAY COULD LOOK LIKE
- Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You’ll manage the full sales pipeline from lead generation through to close.
- Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers.
- Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions.
- Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry.
- Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation.
- Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations.
- Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You’ll escalate problems as needed and ensure that customers in your territory feel fully supported.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Medibank Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
Halter in Australia
Halter first entered Tasmania two years ago and today operates on over 30% of the state's dairy herd - a thriving customer base managed by a talented, local team. More recently, Halter has expanded across mainland Australia with the regulatory approval of virtual fencing, and is now available for beef and dairy operations in Queensland, NSW, Victoria, South Australia and the Northern Territory. Halter is also preparing to launch operations in West Australia in the coming months. Australian farmers have welcomed Halter with open arms, and we’re fielding strong demand from farmers throughout Australia who are keen on Halter.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: France
Workplace: Remote
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
OUR VISION
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
ABOUT US
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 6 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 1 500,000 small and medium-sized enterprises (SMEs) and over 8000 accounting firms use Pennylane in France!
ABOUT THE ROLE
Drive AI-powered HR transformation, better employee experiences, and scalable, data-informed compensation practices, with Workday at the core.
We are a fast-growing scale-up in the midst of an exciting international expansion. We are looking for an HR Systems, Data & Compensation Lead to shape the next chapter of our People technology, data, and reward ecosystem.
Your mission is to make HR processes simpler, smarter, fairer, and more scalable. You will improve employee, manager, and People team experiences through reliable systems, actionable data, AI, automation, and well-designed compensation processes.
With Workday as our core HCM platform, you will lead two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. Working closely with IT, Finance, Payroll, Legal, HR Leadership, and business teams, you will combine product thinking, team leadership, and hands-on delivery to turn business needs into intuitive, secure, and effective solutions.
You will own the roadmap, prioritization, and quality of our HR systems and data solutions, while ensuring that compensation processes are reliable, well-governed, and connected to our People strategy. You will build on the expertise of our Workday and Compensation & Benefits specialists, empowering them to lead their respective domains.
Deep Workday configuration or compensation expertise is a plus, not a prerequisite. We welcome experienced HR systems, People technology, HR operations, or HR transformation leaders who can challenge solution design, connect systems and data, and build strong fluency across HR technology and reward topics.
KEY RESPONSIBILITIES
People systems product ownership & user experience
Own the People systems roadmap, balancing user needs, business impact, risk, and team capacity
- Understand employee, manager, and HR team pain points through user feedback, journey mapping, support requests, and usage data.
- Simplify HR workflows and design intuitive self-service experiences across Workday and connected tools.
- Challenge whether a request calls for process simplification, configuration, automation, integration, or a change in user experience.
- Lead discovery, solution design, user testing, and adoption.
- Measure success through user satisfaction, adoption, time saved, reduced manual work, and improved process quality.
- Ensure that compensation-related processes offer a clear and consistent experience for managers, employees, HR teams, and Finance.
Compensation & Benefits operations, systems & governance
- Partner with HR Leadership, Finance, Payroll, Legal, and the Compensation & Benefits Expert to translate our reward principles into scalable processes and tools.
- Coordinate the operational design and continuous improvement of compensation cycles, including annual reviews, promotions, compensation changes, and other reward processes within scope.
- Ensure that compensation data, structures, approvals, and workflows are reliable, secure, auditable, and appropriately reflected in Workday and connected systems.
- Improve the manager and HR experience of compensation processes through clear workflows, self-service capabilities, automation, and useful guidance.
- Ensure strong coordination between compensation processes, HR data, payroll inputs, Finance reporting, and employee records.
- Support the development and maintenance of consistent job, level, compensation, and benefits data structures, in partnership with the relevant domain experts.
- Use data to support compensation decisions, workforce planning, compensation cost analysis, and, where relevant, pay equity monitoring.
- Partner with the Compensation & Benefits Expert on benchmarking, reward insights, process governance, and the continuous improvement of compensation practices.
- Ensure appropriate confidentiality, access controls, segregation of duties, and auditability for compensation data and processes.
AI & automation innovation
- Identify and prioritize practical AI and automation opportunities across HR processes, reporting, knowledge access, compensation workflows, and employee and manager support.
- Map the AI and automation tools already used at Pennylane and assess how they can complement Workday and the wider HR ecosystem.
- Lead hands-on experimentation and delivery, from prototypes and business-case assessment to testing, deployment, and ongoing monitoring.
- Evaluate native Workday capabilities, including Workday Extend, alongside integration, workflow automation, and AI-enabled solutions.
- Choose tools based on user needs, feasibility, maintainability, security, and business value.
- Partner with IT and Security to establish appropriate privacy, access controls, human oversight, and governance before deploying AI-enabled solutions.
- Build the team’s capabilities through training, experimentation, documentation, and knowledge sharing.
HR data, analytics & governance
- Work with the HR Data Analyst to ensure data quality, consistency, and governance across the HR ecosystem.
- Translate stakeholder questions into actionable dashboards, KPIs, and reporting capabilities covering headcount, attrition, workforce planning, compensation, reward costs, and other People priorities.
- Align metric definitions and data ownership with HR, Finance, Payroll, and Compensation & Benefits stakeholders.
- Make reliable workforce and compensation insights accessible to the right users.
- Help stakeholders turn workforce and reward insights into better decisions.
- Ensure GDPR compliance and appropriate controls across HR data access, use, and flows.
- Establish clear ownership and documentation for key HR and compensation data.
Team leadership & delivery
- Manage, mentor, and develop a team of two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert.
- Set direction and create clarity across HR systems, data, automation, and compensation priorities.
- Empower the Workday specialists to lead detailed configuration and the HR Data Analyst and Compensation & Benefits Expert to lead their respective areas of expertise.
- Organize delivery through clear project plans, a transparent backlog, and pragmatic agile sprints.
- Balance business-as-usual support, compensation cycles, compliance, release management, and strategic improvements.
- Stay hands-on in discovery, solution design, prototyping, delivery coordination, and problem-solving where you add the most value.
- Foster documentation and knowledge sharing in Notion.
- Develop team capabilities across HR systems, data, automation, AI, compensation operations, and user experience.
Core HRIS ownership - Workday
- Own the post-go-live performance and evolution of Workday as our core HCM platform, ensuring reliability, scalability, and adoption.
- Translate HR and Compensation & Benefits needs into clear requirements and lead solution design, UAT, change management, deployment, and stabilization with the Workday experts.
- Challenge existing workflows and design choices, drawing on specialist expertise and platform best practices.
- Oversee support and Workday release management.
- Assess new Workday capabilities for their relevance and user value, including capabilities related to Compensation where relevant.
- Ensure robust role-based access, data privacy, audit controls, and segregation of duties in partnership with the Workday experts, IT, Security, Finance, Payroll, and Compensation & Benefits stakeholders.
- Ensure that Workday remains a reliable source of truth for employee, organizational, and compensation-related data.
Integrations & HR technology ecosystem
- Oversee secure, scalable integrations between Workday and third-party tools, including Ashby for recruitment, Silae for payroll, and other HR and Finance systems.
- Ensure that employee, organizational, payroll, and compensation data flows reliably between systems.
- Identify opportunities to remove duplicate data entry, improve data flows, and automate cross-system workflows.
- Partner with IT to ensure integration architecture, monitoring, incident ownership, and recovery processes are robust and maintainable.
- Maintain an up-to-date map of the HR technology stack.
- Evaluate new tools based on user experience, interoperability, cost, security, maintainability, and business value.
Stakeholder collaboration & prioritization
- Partner with IT, Finance, Payroll, Legal, HR Leadership, Compensation & Benefits, Talent Acquisition, and business teams to understand needs and align on priorities.
- Facilitate prioritization workshops and steering committees, making trade-offs and roadmap decisions transparent.
- Serve as the main point of contact between HR Operations and the broader technology organization.
- Constructively challenge requests and propose simpler, secure, and scalable alternatives grounded in user needs and business outcomes.
- Build strong working relationships with Finance and Payroll to ensure that HR systems and compensation processes are aligned with downstream requirements.
- Help stakeholders understand the implications, risks, and trade-offs of system, data, automation, and compensation decisions.
International expansion support
- Lead HR systems and compensation readiness for international growth, including new countries, legal entities, payroll connectors, and local requirements.
- Work with HR, Payroll, Finance, Legal, IT, Workday experts, and Compensation & Benefits specialists to balance global standards with local needs.
- Ensure that systems, data models, compensation processes, benefits data, and workflows scale as headcount and geographic footprint grow.
- Support the definition of scalable approaches to local compensation and benefits requirements.
- Ensure appropriate documentation and governance for country-specific processes and data.
YOUR PROFILE
Must-Haves
- Strong experience leading HR systems, People technology, HR operations, or HR digital transformation initiatives.
- A product and user-centric mindset, with credible examples of simplifying HR processes and improving employee, manager, or HR team experiences.
- Practical experience delivering automation and/or AI-enabled solutions in HR, data, or business operations, with evidence of business value and appropriate controls.
- A good understanding of compensation and benefits processes, including the operational dependencies between reward, HR systems, payroll, Finance, data, and governance. You do not need to be a deep compensation practitioner, but you must be able to understand, challenge, and structure reward-related processes and priorities.
- Ability to translate business needs into requirements, challenge functional and technical design choices, and lead testing, change management, and delivery.
- Strong understanding of HR data, reporting, integrations, and governance, including data quality, access management, privacy, confidentiality, and GDPR principles.
- Proven experience managing a team or leading a project team, with a collaborative and empowering leadership style.
- Strong prioritization and project management skills, with the ability to manage a backlog, run pragmatic sprints, and balance operational support with longer-term improvements.
- Excellent communication and stakeholder management skills, including the ability to influence across IT, Finance, Payroll, Legal, and HR Leadership.
- Curiosity, learning agility, and the ability to build Workday fluency while working effectively with specialist team members.
- Fluent professional communication in French and English.
Workday experience is a strong advantage, but not a prerequisite. Experience with another enterprise HCM platform is welcome. We value your ability to lead systems evolution, assess solutions, and deliver better user, business, and employee outcomes over expertise in a specific vendor.
Nice-to-Haves
- Experience with Workday post-go-live ownership, functional configuration, security, or relevant modules such as Core HCM, Time Tracking, Absence, Compensation, Talent, Learning, and Peakon.
- Experience with Workday Compensation or compensation planning processes.
- Exposure to Workday Extend, AI assistants, low-code/no-code automation, APIs, or middleware.
- Familiarity with compensation and benefits topics such as job architecture, salary ranges, benchmarking, pay equity, variable compensation, or benefits administration.
- Familiarity with tools such as Ashby, Silae, Deel, learning platforms, and Google Workspace.
- Experience improving compensation cycle operations, manager enablement, or reward reporting.
- Experience in a scale-up or high-growth environment.
- Exposure to international HRIS rollouts, multi-country configurations, local compensation requirements, and payroll connectors.
RECRUITMENT PROCESS
1. Screening Interview with Nathalie, Talent Acquisition - 30 mins
2. Manager Interview with Mathilde, Head of People Ops - 45 mins
3. Business Case Interview with Mathilde & Marine, VP People - 60 mins
4. Last Round Interview - 2 members from People Management Team - 45 mins
5. Team Fit Interview - 30 mins
6. Offer 🎉
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
WHO ARE WE LOOKING FOR ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
IMPORTANT INFORMATION FOR CANDIDATES
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Paris, France; Bordeaux, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
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