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Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity OKX is building a vibrant in-app social community — spanning content, livestream, and creator ecosystems — that connects users, creators, and partners while driving trading engagement across the platform. You'll own the end-to-end Community & Live product, and contribute to north star goals including DAU, high quality creator ratio, and trading conversion within the community, underpinned by a robust safety & moderation stack. What You’ll Be Doing Community & Livesteam Product Own the community and livestream product roadmap: content strategy, content curation, and content recommendation to improve discovery, engagement, and retention. Drive user segmentation and interest discovery — build the frameworks and tooling to understand user cohorts and personalize content and community experiences at scale. Define and improve community content quality standards; own the content/community ecosystem governance roadmap. Creator & Fan Ecosystem Build the creator and fan economy: creator incentive programs, tasks/missions, creator leveling systems, and tiered benefits that deepen streamer-fan and creator-fan relationships. Build up creator lifecycle product capability, including discovery, engagement, onboard, grow, retain, and off-board phases. Drive community's user education, product adoption, and trading conversion via innovative ways including internal advertising, fan economy mechanics, and trader leaderboards to achieve strong content- and trader-driven growth. Community Monetization & Partnerships Design and run community growth campaigns that convert community engagement into platform value (acquisition, activation, trading conversion). Partner with marketing and growth teams to develop content strategies to capture and amplify opportunities from trendy events in the industry. What We Look For In You 5+ years of experience as a product manager, with solid experience shipping social media, community, livestreaming, creator platforms, growth campaigns, or social products. Hands-on with Trust & Safety or content moderation tooling. Adequate understanding of the crypto industry, trading funnels, and risk/compliance constraints. Able to think and communicate logically, data-sensitive, and able to accurately grasp customer mindsets; strong ability to identify and break down problems quickly. Strong in execution, with good communication and project management skills; able to mobilize cross-functional resources to solve problems and deliver projects on time. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Sydney (45 Clarence St); AU: Brisbane (243 Edward St); AU: Victoria Remote Worker Workplace: Hybrid SENIOR ENGINEER - PLATFORM The role and its impact As a Senior Engineer in our Infrastructure team, you’ll help Xero engineers build and test software faster and with more confidence. You’ll design and build the systems that create test environments, and you’ll make sure test data is ready when teams need it. This work sits at the heart of how we ship software, and it helps set Xero up for AI transformation. You’ll work across complex platforms, including older legacy systems alongside modern technology. There will be trade-offs to weigh as you decide where the most value sits for engineering teams. Xero asks you to Go Bold in how you approach these problems, and to Go Fast without cutting corners. The team and how they connect Our Infrastructure team builds the platform foundations that Xero engineers rely on every day. Our engineers come from software, platform and infrastructure backgrounds, and we work closely with teams across Xero to understand their systems and find elegant solutions. We believe in Going Together, which means sharing knowledge openly and making sure everyone’s voice is heard. The team is currently working on / Initially, you will focus on: - Building support systems and tooling for test environments, so engineers can test changes without waiting on blockers. - Improving test data and enabling frictionless testing across engineering teams. - Working with our Golang services, alongside infrastructure built with Terraform on AWS, including Kubernetes, EC2 and Lambda. - Contributing to a longer-running initiative to shorten feedback loops and increase engineering productivity. Where and how you can work This is a permanent role, based in Melbourne, Sydney or Brisbane with a remote-first working culture. We have no set office days, so you’ll work with your manager and team to find a balance that suits how you do your best work. Once you’ve settled in, you’ll join our on-call rotation as part of supporting the systems we build. Here are some of the things we’re looking for, for this role: - Your background could be in software engineering that has moved into platform or DevOps, or in infrastructure work that understands how software is built. - Golang is our preferred language, though strong experience in Java or .NET is equally welcome. - Hands-on experience with Terraform, AWS and Kubernetes will help you hit the ground running. - A curious, problem-solving mindset and the ability to pick up unfamiliar systems quickly, including legacy ones, are key to how you’ll Go Further here. - Clear communication is second nature to you, whether you’re working in another team’s codebase or presenting to leadership. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Bengaluru Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Senior Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform. You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers. This role is based in Bengaluru, India. WHAT YOU'LL DO - Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions - Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management - Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues - Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms - Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint - Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments - Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership Representative Projects - Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration - Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience - Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers - Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking - Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability WHAT YOU HAVE - 8+ years of experience in Core Backend Infrastructure Engineering or Backend Platform Engineering in a production environment - Long track record building and scaling complex, large-scale distributed systems - Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well) - Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation - Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale - Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io) - Strong programming skills in Python, Go, or similar languages - Excellent problem-solving skills, a "spidey sense" of where things could go wrong, and a commitment to operational excellence Nice to Have - Experience building infrastructure for AI/ML workloads or high-throughput inference systems - Background with distributed rate limiting, load balancing, or quota management systems - Experience operating multi-tenant platforms with strict security and compliance requirements - Track record of leading complex cross-functional projects and delivering measurable impact ADDITIONAL INFORMATION - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role. PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice. #LI-AS2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Director of Developer Relations. About the job We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market. The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb Responsibilities In this role, you’ll: Serve as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline. Define the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams. Recruit, mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling. Guide and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies. Oversee a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling. Evolve our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces. Spearhead Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations. Act as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field). Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders. Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience). Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics. Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts. Desired: Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion. Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums. An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks. Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100. Based in the San Francisco Bay area, California: $324,480 - $405,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote / Hybrid (Los Angeles-based preferred) Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Remote / Hybrid (Los Angeles-based preferred) Annual salary: USD 85,000 - 115,000 per year (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.) Type: Full-time Reports to: Senior Game Producer About the Role As an Associate Producer, you will support the end-to-end development of motion-based games — from concept through launch — ensuring projects stay on track, teams stay aligned, and our player experience remains magical, intuitive, and family-friendly. You’ll work closely with design, engineering, art, QA, and external partners to coordinate deliverables, manage schedules, and maintain clear communication across stakeholders. This is an ideal role for someone who loves games, thrives in fast-moving environments, and cares deeply about creating meaningful experiences for kids and families. What You’ll Do Production & Execution Maintain production schedules, and milestone tracking Participate in and help run stand-ups and cross-functional sync meetings Track dependencies, risks, and blockers across teams Ensure builds and deliverables are on time and aligned with scope Prepare milestone reports and stakeholder updates Motion-Based Gameplay Support Coordinate implementation of camera-based motion gameplay systems Support playtesting with kids and families; synthesize feedback into actionable insights Track motion calibration, usability improvements, and accessibility features Ensure experiences are intuitive for a wide age range and skill levels Evaluate milestones, write build notes and help compile stakeholder feedback. Kids & Family Focus Advocate for age-appropriate design and safety considerations Support external brand or IP collaboration workflows when applicable Keep fun, accessibility, and inclusivity at the center of development Cross-Functional Collaboration Act as the communication bridge between creative, technical, and business teams Partner with QA to prioritize and track bug resolution Support publishing needs (build delivery, feature documentation, gameplay capture coordination) Help coordinate external development partners when needed What We’re Looking For Required 3+ years experience in game production or project management Experience working on shipped game titles (mobile, console, or interactive platform) Strong organizational and communication skills Familiarity with Agile/Scrum workflows Experience with tools such as GitHub, Notion, Slack, Asana, or equivalent Passion for kids, family entertainment, and active play Flexibility to collaborate across global time zones, including Asia (particularly Hong Kong), with the understanding that recurring meetings and coordination will be required outside standard U.S. business hours. Bonus Points Experience with motion-based, camera-based, or fitness-style games Experience working with licensed IP or external partners Background in consumer hardware or platform-based products Experience conducting or coordinating playtests with children Who You Are Highly organized and detail-oriented Proactive problem solver Comfortable operating in a fast-growing startup environment Collaborative and low-ego Energized by building products that get kids moving and families playing together Comfortable with ambiguity Able to take initiative in a fast-paced environment Why Join Nex Playground? Build category-defining motion gaming experiences Help shape a growing platform at an exciting stage Work with a passionate team focused on joy, movement, and meaningful play Make a real impact on how families experience games together We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore Why This Role Exists Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Metro Manila; Kazakhstan Workplace: Hybrid Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role You'll own regulatory license application projects for Salmon, managing submissions to the BSP (Bangko Sentral ng Pilipinas), the SEC (Securities and Exchange Commission), and other regulators as the company expands its licensed products and geographies. This is a hands-on role for someone who goes deep into the detail, drafts the materials themselves, and keeps applications moving. What you'll do - Work within a small, dedicated licensing function, coordinating across legal, compliance, finance, product, and PMO teams to move license applications forward - Serve as the primary on-the-ground point of contact in Manila for licensing projects, working closely with a remote team lead - Navigate regulatory back-and-forth: drafting responses, tracking open items, and keeping stakeholders aligned across multiple concurrent applications - Keep applications on track by explaining the regulatory context and requirements behind each request, so stakeholders understand what is needed and why, and escalating with clear facts and impact when inputs are blocked What you'll own - End-to-end management of regulatory license applications, from initial pack preparation through regulator approval - Drafting application documentation yourself (application letters, governance materials, and corporate documents), bringing in the relevant stakeholders for input/support where needed and sign-off - Timelines, deadlines, and deliverables across multiple license projects simultaneously, pushing stakeholders to deliver on time and escalating risks early - Coordination with legal, compliance, finance, and business owners to gather inputs and ensure submissions are accurate and complete - Ongoing communication with regulators, tracking questions, comments, and required follow-ups through to closure - Supporting the transition of licensing projects from the PMO team into the dedicated licensing function What makes you a strong fit - 3-5 years of experience combining legal, regulatory, and project management work on complex, multi-stakeholder projects in financial services or fintech - Hands-on experience with license applications for financial activities (e.g. banking, e-money/payments, securities/trading, lending) or comparable fintech regulatory projects, at a bank, payment company, EMI, trading firm, or financial institution, or through law firm or Big Four advisory work in financial services - Strong drafting skills: you're comfortable reading regulations, interpreting requirements, and writing submission-ready documents - Detail-oriented, with the ability to spot gaps and inconsistencies before the regulator does - Confident and persistent with stakeholders at all levels: you explain the "why" behind each request with clear regulatory context and detail, follow up, push back, and escalate when needed, while keeping relationships constructive - Comfortable working with Confluence, JIRA, and Slack as core operating tools - Relocation to Manila is required

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist who combines deep chemistry knowledge with machine learning expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be a computational chemist who knows reactions, synthesis, and medicinal chemistry in depth and has hands-on experience training and evaluating machine learning models. Above all, you'll build the reinforcement learning environments, datasets, and evaluations that teach Claude chemistry. Working alongside our bench chemists and AI researchers, you'll turn real chemistry problems and experimental data into training tasks and measure whether the models get better at them. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Design and build reinforcement learning environments for chemistry end to end, including task design, data curation, automated grading, and checks against shortcuts and data leakage Design and source new experimental datasets, environments, and evaluations with our bench chemists, and external research and academic partners Develop evaluations that measure model performance on real chemistry tasks, such as reaction outcome prediction, synthesis planning, structure elucidation, and compound design, and feed results back to research teams Run and analyze training experiments with AI research teams, diagnose where models fail at chemistry, and prioritize what to build next Ensure datasets and environments are high quality and well documented, including sources, train and test splits, and failure modes Communicate findings clearly to chemistry, AI research, and life sciences audiences Minimum qualifications PhD in chemistry, computational chemistry, or a related field Deep knowledge of organic and medicinal chemistry, including reactions, synthesis, and SAR, with experimental data as your ground truth Strong Python skills and solid machine learning fundamentals, with hands-on experience training and evaluating models Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications Experience with reinforcement learning, large language models, or building evaluations and benchmarks Track record of supporting drug discovery programs alongside medicinal and synthetic chemists Experience curating chemistry datasets from the literature, patents, or lab notebooks, including reaction, ADMET, and spectroscopic data Cheminformatics and molecular modeling skills, for example RDKit, docking, free energy calculations, or quantum chemistry Hands-on synthetic or medicinal chemistry experience at the bench Publications, patents, or open-source software demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems. SENIORITY: Experienced / Research-Level Engineer EDUCATION: Master's degree or PhD in a relevant quantitative discipline LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide Key Responsibilities Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure. Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python. Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks. Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions. Optimize model training and inference for memory usage, computational efficiency, throughput, and performance. Design and execute tests to verify implementation correctness and compliance with objective performance requirements. Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions. Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results. Document technical approaches, implementation decisions, test results, and performance findings clearly. Deliver high-quality, reproducible task submissions within project deadlines. Requirements Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline. Strong professional or research experience in machine learning and practical ML engineering. Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code. Hands-on experience using coding agents within a Python development workflow. Understanding of machine learning model development, training and inference workflows, and evaluation methods. Ability to build reproducible implementations and verify correctness through systematic testing. Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues. Ability to work independently, manage technical tasks, and meet defined quality and submission requirements. Strong written communication skills and the ability to explain technical findings. Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.

Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems. SENIORITY: Experienced / Research-Level Engineer EDUCATION: Master's degree or PhD in a relevant quantitative discipline LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide Key Responsibilities Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure. Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python. Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks. Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions. Optimize model training and inference for memory usage, computational efficiency, throughput, and performance. Design and execute tests to verify implementation correctness and compliance with objective performance requirements. Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions. Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results. Document technical approaches, implementation decisions, test results, and performance findings clearly. Deliver high-quality, reproducible task submissions within project deadlines. Requirements Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline. Strong professional or research experience in machine learning and practical ML engineering. Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code. Hands-on experience using coding agents within a Python development workflow. Understanding of machine learning model development, training and inference workflows, and evaluation methods. Ability to build reproducible implementations and verify correctness through systematic testing. Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues. Ability to work independently, manage technical tasks, and meet defined quality and submission requirements. Strong written communication skills and the ability to explain technical findings. Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.

Location: United Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems. SENIORITY: Experienced / Research-Level Engineer EDUCATION: Master's degree or PhD in a relevant quantitative discipline LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide Key Responsibilities Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure. Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python. Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks. Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions. Optimize model training and inference for memory usage, computational efficiency, throughput, and performance. Design and execute tests to verify implementation correctness and compliance with objective performance requirements. Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions. Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results. Document technical approaches, implementation decisions, test results, and performance findings clearly. Deliver high-quality, reproducible task submissions within project deadlines. Requirements Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline. Strong professional or research experience in machine learning and practical ML engineering. Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code. Hands-on experience using coding agents within a Python development workflow. Understanding of machine learning model development, training and inference workflows, and evaluation methods. Ability to build reproducible implementations and verify correctness through systematic testing. Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues. Ability to work independently, manage technical tasks, and meet defined quality and submission requirements. Strong written communication skills and the ability to explain technical findings. Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.

Location: Bangalore, India You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role We are looking for a creative, detail-oriented Graphic & Video Production Specialist for a 3 to 6-month contract engagement. In this role, you will help elevate our brand visuals and digital storytelling across our website, social media, product explainers, and marketing campaigns. This role is ideal for a skilled intern or junior-to-mid creative professional eager to build high-impact multimedia assets for an established B2B SaaS brand. Roles and Responsibilities Video Production & Editing: Edit short-form and long-form video content, including SaaS product demos, customer testimonials, feature releases, and webinar recordings. Add motion graphics, kinetic typography, lower thirds, animations, and sound design to make technical B2B topics engaging and easy to understand. Repurpose existing video assets into bite-sized clips for LinkedIn, YouTube Utilize modern AI tools to generate, compose, and edit to produce the final output (mandatory) Graphic Design & Branding: Design visual assets for digital marketing: social media banners, blog headers, email newsletters, and digital ad sets. Create high-quality collateral such as sales one-pagers, whitepaper layouts, presentation pitch decks, and infographics. Maintain and uphold DBSync’s brand guidelines across all produced creative assets. Work closely with the marketing and product teams to translate technical specs and scripts into clear storyboards and visual concepts. Manage project timelines to deliver high-quality assets within agreed sprint cycles. Skills and Qualifications: Prior internship, freelance, or contract experience in graphic design and video editing (B2B, tech, or agency experience is a plus). Excellent knowledge of AI tools and video generation (Claude Code, ChatGPT Codex, etc). Using the AI skills, plugins, and connectors to create and scale video production. Software Proficiency: Video/Motion: Adobe Premiere Pro, After Effects, Veed.io , or similar video editing tools. Graphic Design: Adobe Illustrator, Photoshop, and/or Figma / Canva. AI tools: Claude Code, HeyGen, ElevenLabs, HyperFrames, or similar AI video generation/editing tools (Mandatory) Portfolio: A portfolio or reel showcasing video editing, motion design, and graphic design samples is required. Skills: Solid understanding of layout, typography, color theory, and composition. Basic audio editing and cleanup skills (noise reduction, leveling, background music integration). Ability to translate abstract or technical SaaS integration concepts into clean, accessible visuals. Work Style: Self-starter with good communication skills, receptive to creative feedback, and able to work independently in a remote environment.un a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Location: Bangalore (Remote) Shift Timings: U.K. Shift (1:30 PM IST - 10:30 PM IST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: Marousi, Greece Position Overview The Legal Counsel will provide strategic legal support to the Group's operations across Greece, Luxembourg and other jurisdictions where the Group operates, advising senior management and business stakeholders on a broad range of legal and regulatory matters, with particular emphasis on corporate governance, corporate affairs, and legal support for Finance and HR operations across the Group's subsidiaries and affiliated entities worldwide. Key activities and responsibilities: Offering strategic legal counsel to senior management and other stakeholders on a broad range of legal and regulatory matters; Ensuring the company adheres to all applicable laws and regulations, including those related to corporate governance, finance, employment and industry-specific requirements; Managing corporate governance and corporate housekeeping matters for the Greek and Luxembourg entities and coordinating corporate legal affairs across the Group's subsidiaries and affiliated companies worldwide, including board and shareholder matters, corporate records, powers of attorney and coordination with external counsel; Drafting, reviewing and negotiating day-to-day commercial and corporate agreements, including employment agreements, freelance contracts, confidentiality agreements, terms and conditions, non-competition agreements, NDAs and DPAs for the Group's entities worldwide; Drafting, negotiating and supporting the performance of public procurement contracts, ensuring that the company's interests are adequately protected; Drafting and reviewing legal documents, pleadings and other documents to be submitted before courts and administrative authorities; Providing legal support in public procurement procedures; Managing litigation matters, including coordinating and supervising external counsel in Greece and other jurisdictions; Reviewing and updating employee handbooks, codes of conduct, internal policies and corporate compliance documentation; Monitoring legal and regulatory developments affecting the Group's operations across multiple jurisdictions and advising the business on legal risks and compliance requirements. Requirements University Degree in Law and membership of a Greek Bar Association; At least 5-8 years of professional experience as a lawyer, preferably in an international corporate environment or a leading law firm; Demonstrated experience in corporate law and corporate governance, including management of multinational corporate structures and coordination of cross-border corporate matters; Excellent written and verbal communication skills in Greek and English; Excellent command of the French language; Excellent knowledge of Microsoft Office applications; Strong legal drafting, analytical, negotiation and problem-solving skills; An LL.M. or professional experience in one or more of the following areas will be considered an asset: EU law, corporate law, public procurement law, employment law and commercial contract law; Litigation experience will be considered an advantage; Ability to work independently, manage multiple priorities and collaborate effectively within a fast-paced international environment; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary and participation in incentive plan of the senior management of the group; Private Health Coverage on the Company’s group program; Flexible working hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SLC/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com) is a leading European Software, Information, Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.). The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. ED is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. ED adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Pakistan We're hiring an E-commerce Operations Associate to support the Brand Managers across our portfolio. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep our brands running smoothly day to day across DTC, subscription, and Amazon. You won't be siloed on one brand. You'll be pointed at whichever brand needs the most operational horsepower at the time, which means you'll see how three very different consumer businesses actually run, and you'll build the judgment to run one yourself. Think of it as the #2 seat on a small, fast-moving brand team . You'll keep operations tight, flag risks before they become problems, and free up the Brand Manager to focus on high-leverage decisions. You won't be siloed on one brand. You'll go wherever the portfolio needs operational horsepower most, so you'll learn in one year what usually takes three. What You'll Do Inventory & Operations Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy Build and maintain daily/weekly reports on sales, performance, and forecasts Spot risks early and keep the Brand Manager informed Subscription Operations Support recurring-revenue operations: cadence, swaps, and upcoming-order management Forecast subscription and one-time demand together so stock covers both Report on active subscribers, churn, and retention Amazon Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management Monitor Buy Box, listing health, reviews, and account performance Support advertising operations, promotions, and FBA inbound planning Project Management & Marketing Support Own task management and coordination across multiple brands at once Help plan and execute product launches and campaigns Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads Requirements 3+ years of hands-on experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer Real inventory experience: reorder points, lead times, safety stock, sell-through, SKU-level health Demand planning skills: building forecasts, sizing POs, balancing stock across channels Experience managing vendors such as suppliers, co-packers, 3PLs, or freight forwarders Comfort with ops systems: inventory platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, subscription tools (Recharge, Skio, or similar), and heavy spreadsheet work Strong written and verbal English Highly organized, detail-oriented, and self-directed. You see what needs to happen and you do it Comfortable working remotely and asynchronously across more than one brand at a time Benefits A real seat at the table. You'll do meaningful work with visibility, not busywork. Three businesses, not one. You'll get broad, fast learning across very different categories. Early-stage opportunity. If you join now, you'll grow with the platform and get opportunities that won't exist later.

Location: Serbia; Romania; Croatia; Spain; Colombia; Brazil Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are representing fast-growing brands across the agency and direct-to-consumer (DTC) landscape. As these businesses continue to scale their marketing and paid media efforts, they are looking for creative talent who can bridge the gap between creative production, AI-powered content, and performance marketing. This is a hands-on role combining customer research, direct-response creative strategy, video editing, and AI-powered content production. You’ll be responsible for turning customer insights into compelling video ads that capture attention, communicate value, and drive purchases. Whether you're a video editor who knows how to turn raw footage into high-converting ads, an AI creative producer who can generate compelling UGC-style videos, or a creative strategist who can take an idea from concept to execution, you’ll have the opportunity to develop your own concepts, write scripts, produce finished ads, and analyze their performance using real advertising data and we'd love to hear from you. Responsibilities Depending on your expertise and the specific opportunity, your responsibilities may include: Conduct Customer Research: Research customer avatars, buying motivations, pain points, objections, and desires through customer reviews, Reddit, social media comments, competitor ads, Meta Ad Library, and internal performance data. Develop Creative Angles: Identify customer insights and emotional triggers that can be translated into compelling advertising concepts and testable creative angles. Write Direct-Response Scripts: Develop persuasive video ad scripts and creative briefs outlining the target audience, core message, hook, value proposition, proof points, ad structure, and call to action (CTA). Produce Performance Video Ads: Create and edit engaging video ads for Meta platforms (Facebook and Instagram), focusing on strong hooks, storytelling, pacing, B-roll, captions, transitions, pattern interrupts, and sound design. Leverage AI Creative Tools: Use AI tools to produce UGC-style content, avatars, voiceovers, product visuals, images, B-roll, and video sequences. Optimize Creative Performance: Analyze advertising results, identify what works and what doesn’t, and continuously iterate on creative concepts to improve engagement and conversion performance. Collaborate with the Marketing Team: Work with internal stakeholders to execute creative briefs, strengthen existing concepts, and develop new advertising approaches. Requirements At least 3 years of experience creating performance-driven video ads for DTC e-commerce brands. A strong portfolio showcasing video ads personally developed and produced for Meta Ads (Facebook and Instagram). Strong understanding of direct-response marketing, including customer awareness stages, buying psychology, customer objections, hooks, offers, and conversion-focused messaging. Proven experience developing original creative concepts, writing video scripts, and translating customer research into advertising content. Excellent hands-on video editing skills, with a strong understanding of storytelling, visual composition, pacing, and audience retention. Practical experience using AI creative production tools such as Arcads, Higgsfield, Kling, ElevenLabs, or similar platforms. Ability to interpret advertising performance data and explain why certain creatives perform well. Strong creative problem-solving skills, initiative, and the ability to independently manage the creative production process. Comfortable working in a fast-paced, remote environment with a high level of ownership and accountability. Tools & Skills That Could Be Relevant Experience with some of the following is a plus: AI video & generation: Runway, Kling, Veo, Sora, HeyGen, Synthesia, or similar tools. AI image & creative generation: Midjourney, Flux, ChatGPT, or similar tools. Video editing: Adobe Premiere Pro, After Effects, CapCut, or equivalent. Voice & audio: AI voice generation, voiceovers, sound design, and audio editing. Performance marketing: Meta Ads, TikTok Ads, direct-response creative, creative testing, and ad performance analysis. To respect everyone’s time, we will not move forward with applications that only include: general video editing portfolios, cinematic showreels, YouTube editing portfolios, documentary work, podcast editing, wedding videos, corporate videos, and motion graphics portfolios without paid advertising experience We're not looking for someone who has simply experimented with AI tools. We want people who can use them to create compelling, commercially effective creative assets. This role is specifically for creators who specialize in performance advertising for DTC brands. Important: This is a shared talent opportunity across our clients. Applying does not guarantee placement with a specific company, but your profile will be considered for the opportunities that best match your experience and capabilities. Benefits Competitive USD salary based on experience. Fully remote position — work from anywhere. Opportunity to work with cutting-edge AI creative technology. High ownership role with direct impact on company growth. Collaborate with a fast-moving international team.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India Job Summary We are seeking a highly skilled IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing. The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills. Key Responsibilities Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions. Analyze customer requirements and translate them into scalable technical solutions. Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements. Develop and maintain Netcool Impact policies for: Event enrichment Event correlation Event suppression Event automation Scenario-based event processing Business logic implementation Create policy-driven workflows to reduce alert noise and improve operational efficiency. Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces. Configure and customize IBM Netcool OMNIbus ObjectServer and probes. Develop automation workflows using IBM Watson AIOps Event Manager. Perform event mapping, event normalization, and event enrichment. Implement topology-aware event correlation where applicable. Develop dashboards, reports, and operational views. Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components. Optimize system performance and improve event processing efficiency. Prepare technical documentation, solution designs, implementation guides, and operational runbooks. Provide technical support during implementation, testing, and production rollout. Work closely with customers, architects, and support teams throughout the project lifecycle. Requirements Required Technical Skills IBM Technologies IBM Watson AIOps IBM Netcool Operations Insight (NOI) IBM Netcool Impact IBM Netcool OMNIbus IBM Event Manager IBM Agile Service Manager (ASM) IBM Cloud Pak for AIOps (preferred) Development Skills Netcool Impact Policy Development JavaScript (Impact Policies) SQL REST APIs XML / JSON Shell Scripting (Linux) Python (preferred) Integration Skills SNMP Web Services REST API Integration JDBC Kafka Webhooks Message Queues Infrastructure Knowledge Linux Administration Red Hat OpenShift Docker / Kubernetes Networking Fundamentals TCP/IP SSL Certificates Required Experience 5+ years of experience with IBM Netcool products. 3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOps. Proven experience developing Netcool Impact policies. Experience implementing event correlation and event automation solutions. Experience integrating enterprise monitoring platforms into IBM NOI. Strong troubleshooting and debugging skills. Experience working in production support environments. Experience with customer-facing solution implementation projects. Preferred Qualifications IBM Watson AIOps Certification. IBM Netcool Certification. Experience with OpenShift and Kubernetes. Experience integrating ServiceNow, Maximo, or enterprise ITSM platforms. Knowledge of DevOps, CI/CD, and automation tools. Familiarity with AI-driven event analytics and anomaly detection. Soft Skills Excellent analytical and problem-solving skills. Strong verbal and written communication. Ability to work independently and as part of a team. Customer-focused approach with strong stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Equivalent industry experience will also be considered. Preferred Candidate Profile The ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; New Delhi, India Job Summary We are seeking an experienced IBM Cognos Analytics Developer to design, develop, and maintain enterprise reports, dashboards, and analytics solutions using IBM Cognos Analytics. The ideal candidate will have strong expertise in developing complex reports and interactive dashboards based on customer requirements, working with data models and cubes, and integrating Cognos content with IBM Maximo Application Suite (MAS) and 3D Dashboard solutions. The successful candidate will be responsible for delivering high-quality business intelligence solutions that enable data-driven decision-making through advanced reporting, analytics, and visualization. Key Responsibilities Gather and analyze business requirements from customers and translate them into reporting and analytics solutions. Design, develop, and maintain complex operational, analytical, and executive reports using IBM Cognos Analytics. Develop interactive dashboards, KPI scorecards, and self-service analytics to meet customer requirements. Design and implement drill-down, drill-through, and parameterized reports. Develop and maintain multidimensional data models, Framework Manager models, and data modules. Design, build, and optimize OLAP cubes and data cubes for high-performance analytics and reporting. Develop advanced calculations, metrics, prompts, filters, and custom expressions. Integrate IBM Cognos Analytics with IBM Maximo Application Suite (MAS), enterprise databases, and third-party applications. Support the development and integration of Cognos reports and dashboards with IBM Maximo 3D Dashboard capabilities and visualization solutions. Optimize report performance and troubleshoot complex reporting issues. Ensure data accuracy, consistency, and governance across reporting solutions. Develop reusable reporting templates and dashboard components. Collaborate with business users, solution architects, and technical teams throughout the project lifecycle. Prepare technical documentation, user guides, and knowledge transfer materials. Provide production support, enhancements, and performance tuning for Cognos environments. Requirements Required Technical Skills IBM Technologies IBM Cognos Analytics IBM Cognos Report Studio / Reporting IBM Cognos Dashboard IBM Framework Manager IBM Cognos Data Modules IBM Cognos Event Studio (preferred) IBM Cognos Administration Reporting & Analytics Complex Report Development Executive Dashboards KPI Dashboards Drill-through Reports Scheduled Reports Bursting Reports Data Visualization Analytical Reporting Data & Database Skills SQL (Advanced) Data Modeling OLAP Cubes Data Cubes Star Schema and Snowflake Schema ETL concepts Performance Tuning Database Experience IBM Db2 Oracle Microsoft SQL Server PostgreSQL Other enterprise relational databases Integration Skills REST APIs JDBC/ODBC IBM Maximo Application Suite (MAS) TNCP Performance Dashbaord. 3D Dashboard Integration Enterprise data integration concepts Required Experience 5+ years of hands-on experience with IBM Cognos Analytics. Proven experience developing complex reports and dashboards for enterprise customers. Strong experience with Framework Manager and metadata modeling. Experience designing and maintaining OLAP/data cubes for analytical reporting. Experience integrating Cognos with enterprise applications, including IBM Maximo Application Suite. Strong SQL development and query optimization skills. Experience with performance tuning of reports and dashboards. Ability to translate business requirements into scalable reporting solutions. Preferred Qualifications IBM Cognos Analytics Certification. Experience with IBM Maximo Application Suite (MAS). Experience developing dashboards for IBM Maximo Monitor or IBM Maximo Visual Inspection. Knowledge of data warehousing and business intelligence best practices. Experience with OpenShift and cloud-based deployments. Familiarity with Python or scripting for automation is an advantage. Soft Skills Strong analytical and problem-solving skills. Excellent communication and presentation skills. Ability to interact directly with customers and gather reporting requirements. Strong documentation and solution design capabilities. Ability to work independently and collaboratively in cross-functional teams. Customer-focused mindset with the ability to deliver high-quality analytics solutions within project timelines. Education Bachelor's degree in Computer Science, Information Technology, Engineering, Data Analytics, or a related field. Equivalent professional experience will also be considered. Preferred Candidate Profile The ideal candidate should have extensive experience in IBM Cognos Analytics, with the ability to develop sophisticated reports, dashboards, and analytical solutions tailored to customer requirements. The candidate should be proficient in building and optimizing data models and cubes, integrating Cognos with IBM Maximo Application Suite and 3D Dashboard environments, and delivering scalable, high-performance business intelligence solutions that support operational and executive decision-making.

Location: Remote (South Africa) ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote - South Africa Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.