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Location: Philippines We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience. We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards. Key Responsibilities · Handle a high volume of inbound and outbound patient calls professionally and efficiently. · Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW). · Verify patient demographics, insurance information, and contact details. · Document all patient interactions thoroughly and accurately in the EMR system. · Identify urgent patient concerns and escalate appropriately according to established protocols. · Provide exceptional customer service while maintaining empathy, professionalism, and patience. · Follow up on patient inquiries, messages, and assigned tasks in a timely manner. · Maintain accuracy when handling patient information and appointment scheduling. · Adhere to HIPAA and company privacy policies at all times. · Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination. · Meet established productivity and quality standards. Qualifications · Minimum 2 years of call center experience (healthcare call center experience strongly preferred). · Hands-on experience with eClinicalWorks (eCW) is required. · Excellent verbal and written English communication skills. · Strong customer service and patient relations skills. · Ability to multitask in a fast-paced environment. · Strong attention to detail and organizational skills. · Ability to work independently with minimal supervision. · Proficient with Microsoft Office, Google Workspace, and EMR systems.

Location: Dominican Republic We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience. We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards. Key Responsibilities · Handle a high volume of inbound and outbound patient calls professionally and efficiently. · Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW). · Verify patient demographics, insurance information, and contact details. · Document all patient interactions thoroughly and accurately in the EMR system. · Identify urgent patient concerns and escalate appropriately according to established protocols. · Provide exceptional customer service while maintaining empathy, professionalism, and patience. · Follow up on patient inquiries, messages, and assigned tasks in a timely manner. · Maintain accuracy when handling patient information and appointment scheduling. · Adhere to HIPAA and company privacy policies at all times. · Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination. · Meet established productivity and quality standards. Qualifications · Minimum 2 years of call center experience (healthcare call center experience strongly preferred). · Hands-on experience with eClinicalWorks (eCW) is required. · Excellent verbal and written English communication skills. · Strong customer service and patient relations skills. · Ability to multitask in a fast-paced environment. · Strong attention to detail and organizational skills. · Ability to work independently with minimal supervision. · Proficient with Microsoft Office, Google Workspace, and EMR systems.

Location: Philippines 🩺 Job Title: Medical Scribe Location: Remote Employment Type: Full Time 📝 Job Summary We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making. 🔍 Key Responsibilities •     Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits •     Transcribe verbal notes and update electronic health records (EHR) with precision •     Review and edit medical documents for completeness and consistency •     Assist with coding and billing documentation under provider guidance •     Maintain confidentiality and comply with HIPAA regulations •     Collaborate with physicians and clinical staff to streamline documentation processes •     Track and manage patient follow-ups, referrals, and test results as needed 🎯 Qualifications •     High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred) •     Prior experience in a medical or healthcare setting is a plus •     Strong understanding of medical terminology and anatomy •     Proficiency in EHR systems and typing (minimum 60 WPM recommended) •     Excellent listening, communication, and multitasking skills •     Ability to work in fast-paced environments with accuracy and discretion •     Commitment to patient privacy and professional ethics 💡 Preferred Skills •     Familiarity with ICD-10 and CPT coding •     Bilingual fluency (e.g., Spanish-English) is a strong asset •     Experience with remote scribing platforms or telehealth workflows

Location: Dominican Republic 🩺 Job Title: Medical Scribe Location: Remote Employment Type: Full Time 📝 Job Summary We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making. 🔍 Key Responsibilities •     Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits •     Transcribe verbal notes and update electronic health records (EHR) with precision •     Review and edit medical documents for completeness and consistency •     Assist with coding and billing documentation under provider guidance •     Maintain confidentiality and comply with HIPAA regulations •     Collaborate with physicians and clinical staff to streamline documentation processes •     Track and manage patient follow-ups, referrals, and test results as needed 🎯 Qualifications •     High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred) •     Prior experience in a medical or healthcare setting is a plus •     Strong understanding of medical terminology and anatomy •     Proficiency in EHR systems and typing (minimum 60 WPM recommended) •     Excellent listening, communication, and multitasking skills •     Ability to work in fast-paced environments with accuracy and discretion •     Commitment to patient privacy and professional ethics 💡 Preferred Skills •     Familiarity with ICD-10 and CPT coding •     Bilingual fluency (e.g., Spanish-English) is a strong asset •     Experience with remote scribing platforms or telehealth workflows

Location: Dominican Republic Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Colombia Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Philippines About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Mexico City, Mexico About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Philippines Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: Dominican Republic Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: Colombia Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: Chile Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: Mexico Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: Ukraine Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: Armenia Position Summary: The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience. The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards. Role and Responsibilities: Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures. Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion. Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations. Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time. Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines. Customer Experience Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered. Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards. Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process. Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation. Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment. Technical Performance and Precision Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives. Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts. Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps. Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline. Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems. Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance. Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment. Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process. Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention. Learning and Professional Development Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements. Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities. Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development. Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes. Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement. Qualifications Education and Experience Required High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred. Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role. Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability. Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations. Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records. Preferred Experience recruiting participants for clinical research studies or healthcare programs. Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements. Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases. Experience with patient scheduling, lead management, or healthcare navigation. Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. What you'll do: Partner with our regional Sales Leadership to help our customers evaluate and prove the value of our solution and develop and execute technical sales strategies and account plans Lead and manage a team of sales engineers, providing guidance, mentorship, and professional development opportunities. Hiring/Staffing of Sales Engineers to support Chainguard’s Enterprise business and its growth Set performance goals and conduct regular performance evaluations: Collaborate with the sales team to identify Enterprise customer requirements and provide technical expertise during the sales process. Stay current with industry trends, competitive products, and emerging technologies relevant to the Enterprise sector. Provide feedback to product management on customer requirements and market demands Assist in the creation of technical sales collateral, including presentations, datasheets, and whitepapers pertinent to the Enterprise practice Track and report on key performance metrics, including Tech Wins/Losses, POV Time to Close, ARR Identify areas for staff improvement and implement corrective actions as needed. Monitor expenses and ensure adherence to budgetary constraints What we're looking for: Minimum of 4+ years experience in a Sales Engineering Leadership supporting clients in the Enterprise accounts space Minimum of 8+ years experience as a Sales Engineer supporting clients in the Enterprise accounts space Container technologies (Kubernetes, Serverless, Docker) Cloud technology (AWS, Azure, Google, etc.) Cloud security or containers security Experience with MEDDPICC and or Command of the Message sales frameworks Smart and passionate people that can persevere to success. People acting as trusted advisors, able to build credibility with customers. Strong team players committed to help and mentor their peers. Located in the United States & reside on the East Coast. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Responsibilities: • Manage online and offline sales as one integrated system • Monitor KPIs, budgets, and business metrics • Increase customer retention, repeat purchases, and overall performance • Manage assortment, pricing, margins, and forecasting • Coordinate marketing and sales operations • Lead and develop the team • Optimize internal processes and improve efficiency Requirements: • Experience in retail and/or e-commerce management • Strong analytical and leadership skills • Data-driven and strategic mindset • Fluent Russian and English • Valid Cyprus work permit Would be a plus: • FMCG or premium retail experience • Understanding of CRM, customer journey, and unit economics We offer: • Key management role in the company • Competitive salary + bonuses • Official employment • Staff discounts • Modern working environment in central Limassol

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist who combines deep chemistry knowledge with machine learning expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be a computational chemist who knows reactions, synthesis, and medicinal chemistry in depth and has hands-on experience training and evaluating machine learning models. Above all, you'll build the reinforcement learning environments, datasets, and evaluations that teach Claude chemistry. Working alongside our bench chemists and AI researchers, you'll turn real chemistry problems and experimental data into training tasks and measure whether the models get better at them. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Design and build reinforcement learning environments for chemistry end to end, including task design, data curation, automated grading, and checks against shortcuts and data leakage Design and source new experimental datasets, environments, and evaluations with our bench chemists, and external research and academic partners Develop evaluations that measure model performance on real chemistry tasks, such as reaction outcome prediction, synthesis planning, structure elucidation, and compound design, and feed results back to research teams Run and analyze training experiments with AI research teams, diagnose where models fail at chemistry, and prioritize what to build next Ensure datasets and environments are high quality and well documented, including sources, train and test splits, and failure modes Communicate findings clearly to chemistry, AI research, and life sciences audiences Minimum qualifications PhD in chemistry, computational chemistry, or a related field Deep knowledge of organic and medicinal chemistry, including reactions, synthesis, and SAR, with experimental data as your ground truth Strong Python skills and solid machine learning fundamentals, with hands-on experience training and evaluating models Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications Experience with reinforcement learning, large language models, or building evaluations and benchmarks Track record of supporting drug discovery programs alongside medicinal and synthetic chemists Experience curating chemistry datasets from the literature, patents, or lab notebooks, including reaction, ADMET, and spectroscopic data Cheminformatics and molecular modeling skills, for example RDKit, docking, free energy calculations, or quantum chemistry Hands-on synthetic or medicinal chemistry experience at the bench Publications, patents, or open-source software demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.