Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience (NPX)
Advisor to join our
Manchester
team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success.
What You’ll Be Doing
You’ll be joining the
New Partner Experience (NPX)
team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one.
Here’s what your day-to-day might look like:
Lead Partner Relationships:
Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform.
Consult on Growth:
Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume.
Liaison & Coordination:
Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class.
Build Lasting Trust:
Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership.
Operational Excellence:
Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems.
What You’ll Need to Thrive
Essential
Strong Communication:
An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs.
Target-Driven Mindset:
Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail.
IT Literacy:
Proficient in using a range of Microsoft software; while not essential, knowledge of
Salesforce
is highly desirable.
Emotional Intelligence:
The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude.
Organisational Skills:
High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously.
Nice to Have
Previous experience in account management, sales, or customer service.
Experience working in a fast-paced startup or technology environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
November 2026.
Working Pattern:
Hybrid working offered after successful completion of probation.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands.
Here’s what your day-to-day might look like:
Strategic Relationship Management:
Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
Data-Driven Insight:
Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
Consultative Growth:
Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
Operational Training:
Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
Regional Collaboration:
Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
Marketing Integration:
Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
Cross-Functional Advocacy:
Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Partnership Expertise:
Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
Analytical Rigour:
The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
Communication & Influence:
Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
Operational Agility:
A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
Collaborative Mindset:
A team player who can work across functions to deliver complex, multi-layered projects.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience Advisor
to join our
Manchester
team. In this role, you’ll be the vital link for our Belgium partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success.
What You’ll Be Doing
You’ll be joining the
New Partner Experience (NPX)
team. We work cross-functionally with Sales and Account Managers to ensure our newest partners have a smooth journey, helping them navigate our systems and maximise their growth from day one.
Here’s what your day-to-day might look like:
Lead Partner Success:
Act as the primary relationship lead for newly signed Belgium restaurants, ensuring they hit key operational metrics and KPIs during their critical first 60 days.
Consult on Growth:
Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume.
Liaison & Coordination:
Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class.
Build Lasting Trust:
Manage high-quality outbound calls to resolve partner issues promptly, building the engagement and trust necessary for a long-term partnership.
Operational Excellence:
Adhere to daily targets and quality standards, maintaining meticulous administrative records in our systems to ensure compliance and task completion.
What You’ll Need to Thrive
Essential
Linguistic Proficiency:
Native or fluent in both
Dutch/Flemish and English
(written and spoken).
Strong Communication:
An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs.
Target-Driven Mindset:
Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail.
Technical Literacy:
Proficient in Microsoft Office software; while not essential, knowledge of Salesforce is highly desirable.
Emotional Intelligence:
The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude.
Nice to Have
Previous experience in account management, sales, or high-level customer service.
Experience working in a fast-paced startup or technology environment.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
8th June 2026
Working Pattern:
Hybrid working offered after successful completion of probation.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a
Finance & Strategy Senior Associate
to join our
London
team. In this role, you’ll work with partners across Deliveroo to ensure we are making efficient, data-driven decisions that evaluate the effectiveness of our products and unlock new avenues for growth.
Get to know our
Finance
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
Finance & Strategy
team. We accelerate the growth of our business by implementing new opportunities and solutions, partnering across the company to improve the profitability and scalability of our business model.
Here’s what your day-to-day might look like:
Consumer Product Impact:
Evaluate the effectiveness of high-impact consumer products at scale and develop creative growth strategies.
Strategic Modelling:
Build custom financial models tailored to specific business needs to improve high-stakes strategic decision-making.
Framework Development:
Collaborate with stakeholders to develop new investment decision-making frameworks and processes in a fast-paced environment.
KPI Analysis:
Track and analyse key business and financial KPIs, uncovering trends to assess risks and future opportunities.
Operational Scaling:
Lead special projects to automate and scale reporting tools, investment frameworks, and cost-tracking methodologies.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Strategic Finance Background:
Significant experience in strategic finance, corporate finance, or investment banking, ideally within the high-growth technology sector.
Advanced Modelling Skills:
High proficiency in Excel with a proven ability to build robust financial models and perform complex analyses.
Data Fluency:
Proficiency in SQL (or a strong willingness to learn) to manipulate large data sets and uncover hidden insights.
Commercial Mindset:
Strong understanding of budget management and the ability to partner with cross-functional teams to drive operational value.
Adaptability:
Proven ability to operate effectively in a dynamic, evolving environment that values autonomy and ownership.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Restaurant Launch Assistant
to join our European SMB hub. In this role, you’ll be the face of Deliveroo for our newest partners in the Belgium and Netherlands markets, ensuring every restaurant has a seamless transition onto our platform.
What You’ll Be Doing
You’ll be joining the
Restaurant Launch
team. We are centralising our launch and sales development activity into a high-energy hub to ensure a consistent, world-class experience for our European Small and Medium Business (SMB) partners.
Here’s what your day-to-day might look like:
Drive Partner Onboarding:
Act as the primary guide for new restaurants, helping them get set up and fully prepared to start taking their first orders.
Deliver High-Touch Service:
Use your communication and problem-solving skills to answer partner questions and provide exceptional support during the onboarding journey.
Own the Phone:
Manage a high volume of calls, maintaining a strong presence while helping partners navigate the technical and operational steps of joining Deliveroo.
Collaborate for Success:
Work cross-functionally with Sales and Account Management teams to ensure a flawless "handover" for every new partner.
Hit Ambitious KPIs:
Develop and maintain daily call plans to meet challenging targets while ensuring no partner is left behind.
What You’ll Need to Thrive
Essential
Linguistic Proficiency:
Native or fluent in
Flemish/Dutch and English
(written and verbal).
Communication & Confidence:
A strong phone presence and the confidence to make regular outbound calls to restaurant owners and managers.
IT Literacy:
Comfortable using internal systems and CRM tools to keep partner information accurate and up to date.
Resilience:
The ability to work to tight turnaround times and navigate complex requests with empathy and professionalism.
Team Spirit:
A collaborative approach—being a positive influence and someone others genuinely enjoy working with.
Nice to Have
Experience in a customer-facing, sales, or technical support role.
A passion for the food-tech industry and a drive to succeed in a fast-paced environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
June 8th 2026
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo, powering decision-making across product, commercial and operational teams through experimentation and causal inference.
We’re hiring multiple Data Science Managers across different areas of the business. All of these roles are at the same level. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope and team at the end of the process, based on your background, interview performance, preferences and current business needs.
We’re also advertising some opportunities separately where particular domain experience is especially relevant. You only need to submit one application, as we’ll consider your profile across all suitable Data Science Manager vacancies. Before an offer is made, you’ll have the opportunity to meet the proposed team, either virtually or at our London headquarters, and learn more about the role’s scope and priorities.
What You’ll Be Doing
You’ll own the analytical direction and measurable impact of a product or business area, while leading and developing a high-performing team of data scientists or machine learning engineers.
Our Data Science Managers work across a range of consumer, product and commercial areas. Depending on the team you join, your work could focus on areas such as customer retention and loyalty, pricing and promotions, discovery and personalisation, or customer acquisition and engagement.
Across all roles, you’ll lead and develop your team, set the analytical direction for your area and decide which problems are worth solving. You’ll ensure data science work translates into better product and commercial decisions, not just analysis.
You’ll remain hands-on while managing a team, partnering with Product, Engineering, Ops, Marketing and Finance as a thought partner. You’ll set the bar for analytical rigour, prioritisation and impact across noisy metrics, real trade-offs and strong stakeholder opinions.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Experience line managing data scientists and supporting their career development
A strong background as a senior individual contributor, with hands-on experience in experimentation, causal inference or applied machine learning
Proven ability to identify high-impact opportunities and turn insights into clear strategy and execution
Confidence working with senior stakeholders and explaining complex technical concepts to non-technical audiences
Comfort operating in fast-moving, ambiguous environments where prioritisation and judgement matter as much as technical skill
Why Join Us?
At Deliveroo, you’ll work on real-world problems at global scale, across a three-sided marketplace that is constantly evolving.
We’re food lovers, problem solvers, community organisers and more, united by a shared drive to make things better. Working here, you can expect:
High autonomy to shape strategy and deliver meaningful impact
Support to learn and grow through L&D programmes, mentoring and peer learning
A strong focus on wellbeing, with benefits that vary by country
A place to belong, with a diverse global workforce and active employee communities
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
SMB Account Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager
to join our
Manchester
team. In this role, you’ll help our restaurant partners grow their businesses by improving their delivery operations, attracting new customers, and leveraging our latest technology to get the very best out of our platform.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team in Manchester City Centre. We focus on high-velocity, desk-based relationship management, acting as the primary consultants for our diverse partner base to ensure their long-term success.
Here’s what your day-to-day might look like:
Strategic Portfolio Management:
Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations.
Relationship Partnership:
Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support.
Campaign Execution:
Execute national and local marketing campaigns to improve key performance metrics, including order volume, retention, and customer outcomes.
Consultative Selling:
Guide partners on how to offer the best delivery experience and take advantage of our latest technology and perks.
Cross-Functional Collaboration:
Liaise between your restaurant partners and internal Deliveroo teams to ensure our solutions are delivered according to their specific needs.
Base Salary
: £29,300 + up to £6,000 bonus yearly
Start Date:
Jan/Feb 2027
Hybrid model:
3 days in office / 2 days remote
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven Account Management:
A track record in an account management role with experience in telephone-based support and selling.
Data-Led Problem Solving:
The ability to understand problems and get to the crux of an issue quickly using data, without over-complicating solutions.
Creative Communication:
An excellent phone manner and the ability to remove barriers through creativity and persuasive communication.
Tech Curiosity:
A genuine enthusiasm for technology and a keenness to learn how digital tools can help partners excel in a competitive marketplace.
Results-Oriented:
A proactive mindset focused on driving positive outcomes for both our partners and the Deliveroo business.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Staff Product Designer to join our London team. In this role, you will lead the design strategy for critical product areas, influencing the long-term vision of our platform and driving architectural improvements that ripple across the entire Deliveroo ecosystem.
What You’ll Be Doing
You’ll be joining the Studio team. While your primary focus will be dedicated to the Deliveroo product, you will be part of a global design community that includes talented designers from Deliveroo, Wolt, and DoorDash. At the Staff level, you will play a pivotal role in this community, mentoring senior talent, cross-pollinating best practices, and setting the standard for design excellence globally.
Here’s what your day-to-day might look like:
Define the product design strategy for high-level, ambiguous business challenges, ensuring alignment between user needs and long-term commercial goals.
Partner with Product and Engineering leadership to drive architectural decisions and platform-wide design standards.
Champion a culture of design excellence by mentoring senior designers and fostering high-quality craft across the organisation.
Identify and tackle systemic design opportunities that improve performance, accessibility, and user satisfaction at scale.
Act as a bridge between functions, using your influence to align cross-functional teams around a unified product vision.
What You’ll Need to Thrive
Extensive experience leading complex design initiatives from conception to launch within large-scale, high-growth environments.
Proven ability to define and drive design strategy, successfully managing multiple stakeholders and competing priorities.
Demonstrated track record of mentoring designers and elevating the quality of work within high-performing teams.
Exceptional communication skills, with the ability to articulate complex design visions and influence senior leadership.
Deep technical fluency and a strategic understanding of how design influences engineering constraints and product outcomes.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager (French Market)
to join our
Manchester
team. In this role, you’ll help us empower restaurant partners across France to get the very best out of our platform by advising on marketing, technology, and operational excellence.
This role offers a £35,300 OTE yearly package (basic salary £29,300 + up to £6000 bonus yearly).
This role is hybrid (3 days a week in office / 2 days remote working).
Start Date - November 2026
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team. Based in Manchester City Centre, we are a high-energy group that supports local independent restaurants through a desk-based consultancy model, helping them navigate the rapidly expanding delivery industry.
Here’s what your day-to-day might look like:
Portfolio Management:
Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations.
Relationship Partnership:
Maintain long-term relationships with our French partner base, ensuring high-quality service and driving positive outcomes for both the restaurant and Deliveroo.
Campaign Execution:
Drive engagement with national and local marketing opportunities to improve key performance metrics, including order volume and partner retention.
Operational Liaison:
Act as the bridge between your restaurants and internal teams to ensure our solutions are delivered according to partner needs.
Data-Driven Strategy:
Use insights to identify performance barriers and implement creative solutions that help partners offer the best delivery experience possible.
What You’ll Need to Thrive
Essential:
Professional fluency in French
, with the ability to converse confidently with business owners in the French market.
Proven track record in account management
, with strong relationship-building skills that consistently produce positive results.
Strong communication skills
, specifically an excellent phone manner and experience providing high-quality support via telephone or video.
Analytical ability
, with a knack for understanding complex problems and finding the crux of an issue quickly using data.
Creative problem-solving
, with an enthusiastic approach to removing barriers and a keen interest in how technology drives partner success.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Product Manager to join our London team. This is a hybrid role. In this role, you’ll help us define and build purpose-built, highly differentiated shopping experiences across our growing portfolio of Retail categories.
What You’ll Be Doing
You’ll be joining the Retail Categories team. Retail only wins category by category; a single, generic shopping experience cannot do justice to the unique ways people buy apparel, auto parts, or home improvement goods. This role owns the end-to-end category shopping experience for a defined portfolio, transforming broad customer promises into shipped surfaces and distinct emotional hooks that drive habitual buying behavior.
Here’s what your day-to-day might look like:
Define Category Strategy:
Formulate the category experience strategy and decide which categories and bets to invest in first, sequencing for maximum growth and impact.
Execute Signature Product Bets:
Translate each category's promise into concrete, testable product bets—such as personal-shopper features using doorstep returns for Apparel or fitment-accurate part lookup for Auto Parts—and ship them end to end.
Optimise Category Surfaces:
Own the category merchandising and storefront surfaces that differentiate one vertical from another while maintaining a cohesive and intuitive Retail experience.
Leverage Platform Capabilities:
Partner with shared platform infrastructure (such as doorstep returns or fulfillment) to build bespoke category experiences without rebuilding core infrastructure.
Drive Cross-Functional Collaboration:
Partner deeply with BD, Sales, Catalog, and Search teams to ensure category surfaces are powered by accurate data and align cleanly with merchant relationships.
Measure Impact:
Use data, customer insight, and experimentation to prioritise initiatives, define success metrics, and directly move the needle on conversion and repeat purchases.
What You’ll Need to Thrive
Essential
Proven Consumer Product Experience:
Demonstrated success in product management on consumer-facing products, ideally within e-commerce, marketplaces, or multi-sided platforms.
Track Record of 0-to-1 Innovation:
Proven ability to ship brand-new or highly differentiated shopping experiences, navigating ambiguity to break broad opportunities into focused, testable bets.
Strong Analytical Capabilities:
Comfort driving data-informed prioritisation, establishing robust success metrics, and utilising experimentation to measure category-level impact.
Stakeholder & Business Partnership:
Experience partnering closely with cross-functional product teams (Engineering, Design, Analytics) as well as commercial teams like BD and Sales to align business needs with product strategy.
Customer-Obsessed Product Instinct:
A natural intuition for customer behaviour, understanding what makes a shopping experience feel right and how to design the emotional hook that drives retention.
Nice to Have
Specialised Retail Domain Knowledge:
Prior experience working with merchandising, category management, product detail pages (PDP), or specialised shopping flows.
Data Structure Familiarity:
Experience working alongside Catalog or Search product areas to power front-end surfaces with complex item data.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss.
As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability.
This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth.
If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you.
What You'll Own
Defining our Payments Risk Strategy
Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets.
Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth.
Driving Commercial Performance:
Own the key business metrics that matter, including:
Fraud losses
Chargeback rates
Payment approval rates
Promotions efficiency
Recovery rates
False positive rates
Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability
Building Data-Driven Solutions
Use data to understand fraud trends, uncover new opportunities, and measure impact.
Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives.
Develop executive reporting and dashboards that provide clear visibility into business performance and emerging risks.
Leading Cross-Functional Execution
Work closely with Product, Engineering, Finance, Marketing, Fraud Operations, Payments, and external partners to deliver strategic initiatives.
Influence roadmaps, align stakeholders, and ensure our fraud capabilities continue to scale with the business.
Represent Payments Risk across senior leadership discussions and drive alignment on priorities and investment decisions.
Improve our Payments Ecosystem
Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain compliance with scheme requirements.
Continuously improve operational processes through automation, tooling, and scalable controls.
What We're Looking For
We're looking for someone who combines strategic thinking with strong analytical skills and enjoys solving complex business problems.
You'll likely have experience in payments, fraud, fintech, marketplaces, financial services, or another fast-paced, data-driven environment.
You'll bring:
Experience owning complex fraud, payments, risk, or trust & safety initiatives with measurable commercial impact.
Strong analytical skills, including SQL and data-driven problem solving.
Experience developing business cases and influencing investment decisions.
A track record of leading cross-functional initiatives across Product, Engineering, Finance, and Data Science.
The ability to translate complex data into clear recommendations for senior stakeholders.
Strong commercial judgement and an ability to balance growth, customer experience, and risk.
Experience with payment fraud, chargebacks, promotions abuse, or card payment ecosystems is highly desirable.
You'll thrive here if you...
Think like an owner and enjoy accountability
Love solving ambiguous, high-impact business problems
Are equally comfortable analysing data and influencing senior stakeholders
Enjoy working across multiple teams to turn ideas into execution
Balance customer experience with commercial outcomes
Continuously challenge the status quo and look for better ways of working
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a Senior Manager, Corporate Services Sourcing to join our team. This is a remote role based in Europe (preferred hubs: London, Berlin, Copenhagen, or Helsinki). In this role, you’ll help us lead the Corporate Services Sourcing team for the Deliveroo and Wolt brands, driving strategic category management and delivering commercial value across a multi-million-pound indirect spend portfolio.
Get to know our
Finance
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Global Sourcing team within our Global Procurement organization, reporting into the Director, Head of Global Strategic Sourcing. You will lead a team of five (5) managing a broad portfolio across EMEA (including Professional Services, Global Security, Facilities/Real Estate, BPO, HR/Benefits, and Contingent Workforce), while partnering with the DoorDash Corporate Services team to capture global enterprise synergies.
Here’s what your day-to-day might look like:
Category Strategy & Leadership
Lead and develop a high-performing sourcing team
of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio.
Build and execute multi-year category strategies
that increase category maturity, optimise total cost of ownership (TCO), and unlock value beyond traditional cost savings.
Partner with DoorDash sourcing leads
to align global category strategies, leverage enterprise scale across brands, and capture cross-regional synergies.
Execution & Supplier Management
Own the end-to-end sourcing lifecycle
for high-stakes corporate procurement, including data analysis, RFx creation, proposal evaluation, and complex contract negotiations (MSAs/SOWs).
Act as a trusted advisor and escalation point
for executive stakeholders across G&A functions (Finance, Legal, HR, Security) and core business lines.
Establish best-in-class supplier ecosystems
, tracking performance, SLAs, and supplier risk while embedding ethical and sustainable sourcing (ESG) practices.
Contribute to procurement transformation initiatives
, championing new tooling, AI-driven sourcing workflows, and continuous process improvements.
What You’ll Need to Thrive
Essential
Significant experience in Corporate Services Sourcing
, with a proven track record of developing and executing strategic category plans across indirect spend categories.
Demonstrated people management capability
, with experience leading, mentoring, and developing high-performing sourcing professionals.
Strong commercial and negotiation acumen
, with proven ability to structure and negotiate complex commercial agreements (MSAs, SOWs) and utilise TCO modelling.
Exceptional stakeholder engagement and communication skills
, capable of influencing senior leaders, managing matrixed business partners, and driving cross-brand collaboration.
Deep risk management expertise
, including third-party risk assessments, contract governance, and mitigation strategies within multi-jurisdictional environments.
Nice to Have
Experience working within the technology sector or high-growth, fast-paced marketplace environments.
Proficiency with modern procurement and CLM platforms (e.g., Coupa, NetSuite, Pivot) and enthusiasm for applying AI tools in day-to-day sourcing workflows.
Experience operating across European markets and diverse regulatory/legal structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands.
Here’s what your day-to-day might look like:
Strategic Relationship Management:
Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
Data-Driven Insight:
Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
Consultative Growth:
Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
Operational Training:
Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
Regional Collaboration:
Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
Marketing Integration:
Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
Cross-Functional Advocacy:
Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Partnership Expertise:
Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
Analytical Rigour:
The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
Communication & Influence:
Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
Operational Agility:
A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
Collaborative Mindset:
A team player who can work across functions to deliver complex, multi-layered projects.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Senior Product Manager to join our London team. In this role, you’ll help us expand our on-demand grocery and retail offering, building a trusted shopping experience that customers rely on for their everyday local commerce needs.
What You’ll Be Doing
You’ll be joining the New Verticals team. New Verticals is Deliveroo’s business for on-demand grocery and retail: expanding what customers can buy on Deliveroo beyond restaurants, from everyday essentials to products from well-known brands and local stores. It’s a key growth area for the company, focused on building a trusted, repeatable shopping experience.
Here’s what your day-to-day might look like:
Own high-impact growth problems end-to-end, identifying opportunities across the customer lifecycle—from acquisition and activation to retention and monetisation.
Lead cross-functional teams across Engineering, Data Science, Design, and Commercial to align on priorities and drive execution from concept to launch.
Partner with Customer Research to uncover barriers to transaction and translate those insights into high-conviction growth bets.
Design and run controlled experiments to understand how affordability and selection influence behaviour, validating hypotheses through data.
Drive alignment and trade-offs by balancing customer experience with unit economics and marketplace dynamics, communicating clearly to senior stakeholders.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven ability to solve complex problems, with a knack for asking the right questions and translating ambiguity into actionable roadmaps.
High analytical fluency and significant experience being data-savvy, with the ability to diagnose performance drivers and partner effectively with Data Science.
Demonstrated ownership of high-velocity execution, maintaining a sharp eye for detail in an environment where impact is paramount.
Strong stakeholder management skills, with experience navigating trade-offs across diverse disciplines like Marketing, Operations, and Engineering.
A growth mindset and the resilience to learn fast, adapt to failures, and keep moving forward in a highly experimental environment.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We are looking for a detail oriented and structured Sales Operations Analyst to own Sales Lead Data Quality, ensuring the accuracy, cleanliness, and completeness of our lead pipeline before it is handed over to the Sales team.
This role is critical to improving lead quality, increasing sales productivity, and minimizing time spent on invalid or duplicate records. You will serve as the first layer of validation, ensuring the team focuses only on high quality, verified opportunities that are ready for outreach.
What You’ll Be Adding
Here’s what your day-to-day might look like:
Validate and clean large lead datasets sourced from external and internal sources
Identify and remove duplicate, invalid, or outdated records to ensure high quality lead pool and ensure relevant CRM updates are made in a timely manner
Conduct periodic checks of CRM hygiene and lead on ensuring data hygiene is maintained
Support the commercial team on ad‑hoc requests, with a focus on improving productivity, data enrichment and help enhance the customer experience
Provide basic reporting on lead pool quality and validation status
What You’ll Need to Thrive
UAE National (Emirati)
Based in Dubai
Strong attention to detail and high level of accuracy
Structured, organized, and process driven
Analytical mindset with the ability to spot inconsistencies in data
Comfortable working with Google Sheets or Excel including formulas and data manipulation
Able to manage repetitive tasks while maintaining quality
Fluent in English
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Fraud is constantly evolving. As our business grows, so do the ways bad actors seek to exploit our products, promotions, and operations.
As the Senior Strategy & Operations Manager for Emerging Fraud & Abuse, you'll lead the discovery, investigation, and mitigation of new and evolving abuse vectors across our platform. Your mission is to identify risks before they become systemic, working across Product, Engineering, Data Science, Operations, Legal, and Policy to design scalable solutions that protect our customers, partners, and business.
This isn't a role focused on running existing fraud programmes. It's about identifying what's next.
You'll combine deep analytical thinking with strategic problem solving to uncover emerging threats, quantify business impact, influence product strategy, and build new controls that keep us ahead of increasingly sophisticated fraudsters.
If you enjoy solving ambiguous problems, following the data, and building solutions where no playbook exists, we'd love to hear from you.
What You'll Do
Identify Emerging Abuse
Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes.
Investigate anomalies, understand attacker behaviours, and translate observations into actionable mitigation strategies.
Continuously scan for evolving risks, whether driven by organised fraud, policy loopholes, technological change, or new product launches.
Build the Strategy
Define the roadmap for emerging fraud prevention across the business.
Prioritise risks based on customer impact, financial exposure, operational complexity, and strategic importance.
Develop business cases that influence investment in tooling, automation, machine learning, and product improvements.
Turn Insights into Action
Lead complex investigations to understand how abuse occurs and where existing controls can be strengthened.
Partner with Product, Engineering, and Data Science to design scalable prevention mechanisms rather than tactical fixes.
Establish metrics that measure both emerging risk and the effectiveness of mitigation strategies.
Drive Cross-Functional Execution
Act as the central point of coordination between Fraud, Product, Engineering, Trust & Safety, Customer Operations, Legal, Finance, and Data Science.
Influence roadmaps to ensure fraud prevention is embedded into product development from the earliest stages.
Support major product launches by identifying potential abuse scenarios and recommending preventative controls.
Build Organisational Capability
Develop frameworks for identifying, prioritising, and responding to emerging threats.
Improve how intelligence is shared across teams to ensure new attack patterns are detected and mitigated quickly.
Help foster a culture of proactive fraud prevention across the organisation.
What We're Looking For
We're looking for someone who thrives in ambiguity and enjoys solving complex, high-impact business problems.
You'll likely come from fraud, trust & safety, cybersecurity, payments, marketplaces, fintech, consulting, or another analytical environment where you've been responsible for identifying and solving new risks.
You'll bring:
Experience investigating complex fraud, abuse, or operational risk problems
Strong analytical skills with SQL and the ability to work comfortably with large datasets
A structured approach to solving ambiguous problems with limited information
Experience influencing Product, Engineering, and Data Science teams without direct authority
The ability to translate technical findings into clear business recommendations
Strong commercial judgement and an understanding of balancing customer experience with risk mitigation
Experience in experimentation, machine learning, fraud detection, marketplace integrity, or trust and safety is advantageous but not essential
You'll thrive here if you...
Love solving problems that don't have an obvious answer
Are naturally curious and enjoy uncovering hidden patterns in data
Think like both an investigator and a strategist
Can connect technical detail with commercial impact
Influence through evidence rather than hierarchy
Stay ahead of emerging technologies and evolving fraud techniques
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a pragmatic, business-minded Head of Legal to build and lead our legal function through our next stage of growth.
As Tailscale’s senior legal leader, you’ll partner with executives and teams across the company to navigate complex legal and business considerations, manage risk, and build the capabilities needed to support a growing, globally distributed technology company.
This is an opportunity to shape how Legal operates at Tailscale. You’ll establish priorities, advise on important company and product decisions, and determine the right combination of internal talent, outside counsel, processes, and systems to support the business. An early priority will be strengthening our commercial legal capabilities, including hiring a dedicated leader to own contracts and help scale our approach to commercial transactions.
You may already lead a broad legal organization, or you may be an experienced legal leader who has taken on progressively greater responsibility and is ready to step into the top legal role for the first time.
Key Responsibilities
Build and evolve the strategy, priorities, operating model, and team for Tailscale’s legal function.
Serve as a trusted advisor to executives and cross-functional leaders, translating legal complexity into clear, practical business guidance.
Help leaders identify material risks, evaluate tradeoffs, and move forward with appropriate safeguards.
Partner with Product, Engineering, Security, Sales, Finance, People, Operations, Marketing, and other teams on company priorities.
Advise across a range of matters that may include corporate governance, product development, open-source software, intellectual property, privacy, data, AI, security, employment, commercial relationships, compliance, and international operations.
Build scalable legal processes, policies, systems, and decision-making frameworks without creating unnecessary complexity.
Determine which legal capabilities should be developed internally, delegated to future team members, or supported by outside counsel.
Hire and empower legal team members, including building a dedicated commercial legal capability.
Select and manage outside counsel across the countries where Tailscale operates, balancing expertise, responsiveness, cost, and business impact.
Coordinate guidance across jurisdictions and translate local requirements into practical, consistent company practices.
Support strategic partnerships, corporate initiatives, and other business-critical matters as Tailscale continues to grow.
Anticipate emerging legal and regulatory developments and help the company prepare for what comes next.
What We Are Looking For
Significant legal experience, including meaningful in-house experience within a technology company and a track record of helping legal functions scale in startup or high-growth environments.
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Progressive growth in the scope, complexity, ownership, and influence of your work.
Broad business judgment and the ability to navigate legal issues beyond a single area of specialization.
Experience advising executives and senior leaders on complex or consequential decisions.
The ability to understand business goals, identify material risks, and recommend practical paths forward.
Experience partnering effectively with technical, operational, and commercial teams.
Familiarity with the legal considerations facing a growing software or technology company.
Experience working with outside counsel and turning specialized advice into clear recommendations for the business.
A track record of building or improving legal capabilities, teams, programs, processes, or areas of practice.
Strong communication skills and the ability to make complex issues understandable to different audiences.
Sound judgment, curiosity, and the confidence to challenge constructively when needed.
Comfort operating in ambiguity and moving between strategic leadership and hands-on execution.
Admission and good standing with at least one applicable state, provincial, or other recognized bar association.
Nice to Have
We do not expect candidates to bring experience in every area below. Relevant experience may include:
Developer tools, infrastructure, cloud, networking, cybersecurity, data, or another technically complex software environment.
Open-source software, licensing, developer ecosystems, APIs, integrations, marketplaces, or technology partnerships.
Product counseling, privacy, data governance, cybersecurity, intellectual property, or emerging technology.
AI-enabled products or the use of AI within company operations.
Cloud, on-premises, self-hosted, or hybrid software offerings.
Data residency, sovereignty, localization, or cross-border data considerations.
Supporting employees or business operations across multiple countries.
Corporate governance, financing, strategic transactions, or board-related matters.
Building or scaling a legal function within a growth-stage company.
Hiring, developing, or leading in-house legal professionals.
How You’ll Work
At Tailscale, Legal is a thoughtful and pragmatic partner. You’ll seek to understand the goals behind the work, help teams evaluate tradeoffs, and build frameworks that enable people to make sound decisions with increasing independence.
You’ll thrive in this role if you enjoy building, are curious about technical products, and want to shape a legal function as the company grows. You know when to engage directly, when to bring in specialized expertise, and when to empower others to lead.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$223,000
—
$319,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a pragmatic, business-minded Head of Legal to build and lead our legal function through our next stage of growth.
As Tailscale’s senior legal leader, you’ll partner with executives and teams across the company to navigate complex legal and business considerations, manage risk, and build the capabilities needed to support a growing, globally distributed technology company.
This is an opportunity to shape how Legal operates at Tailscale. You’ll establish priorities, advise on important company and product decisions, and determine the right combination of internal talent, outside counsel, processes, and systems to support the business. An early priority will be strengthening our commercial legal capabilities, including hiring a dedicated leader to own contracts and help scale our approach to commercial transactions.
You may already lead a broad legal organization, or you may be an experienced legal leader who has taken on progressively greater responsibility and is ready to step into the top legal role for the first time.
Key Responsibilities
Build and evolve the strategy, priorities, operating model, and team for Tailscale’s legal function.
Serve as a trusted advisor to executives and cross-functional leaders, translating legal complexity into clear, practical business guidance.
Help leaders identify material risks, evaluate tradeoffs, and move forward with appropriate safeguards.
Partner with Product, Engineering, Security, Sales, Finance, People, Operations, Marketing, and other teams on company priorities.
Advise across a range of matters that may include corporate governance, product development, open-source software, intellectual property, privacy, data, AI, security, employment, commercial relationships, compliance, and international operations.
Build scalable legal processes, policies, systems, and decision-making frameworks without creating unnecessary complexity.
Determine which legal capabilities should be developed internally, delegated to future team members, or supported by outside counsel.
Hire and empower legal team members, including building a dedicated commercial legal capability.
Select and manage outside counsel across the countries where Tailscale operates, balancing expertise, responsiveness, cost, and business impact.
Coordinate guidance across jurisdictions and translate local requirements into practical, consistent company practices.
Support strategic partnerships, corporate initiatives, and other business-critical matters as Tailscale continues to grow.
Anticipate emerging legal and regulatory developments and help the company prepare for what comes next.
What We Are Looking For
Significant legal experience, including meaningful in-house experience within a technology company and a track record of helping legal functions scale in startup or high-growth environments.
A law degree and active membership in at least one applicable bar or equivalent authorization to practice law.
Progressive growth in the scope, complexity, ownership, and influence of your work.
Broad business judgment and the ability to navigate legal issues beyond a single area of specialization.
Experience advising executives and senior leaders on complex or consequential decisions.
The ability to understand business goals, identify material risks, and recommend practical paths forward.
Experience partnering effectively with technical, operational, and commercial teams.
Familiarity with the legal considerations facing a growing software or technology company.
Experience working with outside counsel and turning specialized advice into clear recommendations for the business.
A track record of building or improving legal capabilities, teams, programs, processes, or areas of practice.
Strong communication skills and the ability to make complex issues understandable to different audiences.
Sound judgment, curiosity, and the confidence to challenge constructively when needed.
Comfort operating in ambiguity and moving between strategic leadership and hands-on execution.
Admission and good standing with at least one applicable state, provincial, or other recognized bar association.
Nice to Have
We do not expect candidates to bring experience in every area below. Relevant experience may include:
Developer tools, infrastructure, cloud, networking, cybersecurity, data, or another technically complex software environment.
Open-source software, licensing, developer ecosystems, APIs, integrations, marketplaces, or technology partnerships.
Product counseling, privacy, data governance, cybersecurity, intellectual property, or emerging technology.
AI-enabled products or the use of AI within company operations.
Cloud, on-premises, self-hosted, or hybrid software offerings.
Data residency, sovereignty, localization, or cross-border data considerations.
Supporting employees or business operations across multiple countries.
Corporate governance, financing, strategic transactions, or board-related matters.
Building or scaling a legal function within a growth-stage company.
Hiring, developing, or leading in-house legal professionals.
How You’ll Work
At Tailscale, Legal is a thoughtful and pragmatic partner. You’ll seek to understand the goals behind the work, help teams evaluate tradeoffs, and build frameworks that enable people to make sound decisions with increasing independence.
You’ll thrive in this role if you enjoy building, are curious about technical products, and want to shape a legal function as the company grows. You know when to engage directly, when to bring in specialized expertise, and when to empower others to lead.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$298,820
—
$427,460 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief