Location: Montreal, Canada
📍
Location:
Montreal, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
On-site preferred; hybrid/remote considered for exceptional candidates (must be willing to work on-site at least one week per month)
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be eligible to obtain or hold
Controlled Goods Program (CGP) clearance
.
H-1B visa holders are welcome to apply.
Relocation assistance is available for qualified candidates.
Candidates working remotely or in a hybrid capacity must be willing to travel and work on-site in
Montreal
for at least
one week per month
.
About the Role
We are seeking a
Senior Flight-Operations Satellite Systems Engineer
to lead the design, integration, and optimization of advanced satellite operations for LEO and MEO missions. In this role, you will provide technical leadership across flight operations, systems engineering, and mission planning while supporting the development of automated satellite operations and next-generation space systems. The ideal candidate has extensive experience in satellite operations, systems engineering, modeling and simulation, and mission-critical aerospace programs.
Key Responsibilities
Lead the design, integration, and operation of satellite flight systems for LEO and MEO missions.
Develop and enhance automated satellite operations and mission workflows.
Define and support space and ground segment architecture, system integration, and operational concepts.
Collaborate with flight software teams to support mission operations and system performance.
Develop and maintain satellite database operations and telemetry management strategies.
Create and utilize system models and simulation tools to validate mission performance.
Develop automation scripts and engineering tools using
Python
or other scripting languages.
Utilize
MATLAB
and
AGI Systems Tool Kit (STK)
to support mission analysis, modeling, and system validation.
Mentor engineering teams and provide technical guidance throughout the project lifecycle.
Required Qualifications
Bachelor's degree in
Engineering
or a related technical field.
10+ years
of relevant engineering experience.
Experience supporting
LEO and/or MEO satellite systems
.
Experience with
automated satellite operations
, system design, and IoT technologies.
Strong systems engineering experience in:
Space and ground segment design, specification, and integration
Flight software and its role in satellite operations
Satellite database operations
Telemetry structures and operational concepts
Experience creating or utilizing
models and simulation software
.
Proficiency in
Python
or other scripting languages.
Working knowledge of
MATLAB
.
Experience using
AGI Systems Tool Kit (STK)
.
Preferred Qualifications
Experience leading complex satellite systems engineering or flight operations initiatives.
Experience supporting end-to-end satellite mission planning and operations.
Familiarity with commercial or government aerospace and space programs.
Strong leadership, collaboration, and technical mentoring skills.
УдалённоseniorMontreal, Canada; On-site preferred; hybrid/remote considered for exceptional candidates (must be willing to work on-site at least one week per month); Relocation assistance is available for qualified candidates
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: New York City
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For New York City, New Jersey based hires: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Lanham, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Canada, Montreal, QC
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position - Sr Game Designer (Progression & Economy)
Haven Studios is a game development studio headquartered in Montreal. In May 2021, we embarked on a journey to start Haven as a small team with big ambitions. Our goal was to build a studio of exceptional people where together we could make the kind of games we’ve always wanted to create – games we’ve longed to play. At Haven, we believe that kindness, adaptability and fearless optimism make space for creative excellence. We are a hybrid studio that supports flexibility, focus and collaboration for our teams.
Haven joined the PlayStation Studios family as the first Sony game development team in Canada in 2022. Our first game is in development for PlayStation and PC, a competitive multiplayer action heist game with a vision to entertain and engage players for years to come.
Position
- Sr Game Designer (Progression & Economy)
We are looking for an experienced Senior Game Designer with a highly structured, analytical mindset to own the progression systems, player lifecycle, and economic health of our upcoming live service title. In this role, you will design the frameworks that keep players engaged for years, translating high-level creative vision into mathematically sound, highly structured progression loops and economy systems. You will operate within a collaborative, multidisciplinary environment, ensuring that player investment, rewards, and monetization strategies feel cohesive, fair, and deeply engaging.
Reporting Line
The
Senior Game Designer
will report to the
Project Lead-Game Design
Role and Responsibilities
System Architecture:
Design, model, and maintain complex player progression frameworks, monetization loops, and virtual economies that support long-term player retention and engagement in a live service environment.
Structured System Design:
Translate abstract player experience goals into precise structural maps, detailed spreadsheets, data tables, and algorithmic logic models.
Balancing & Tuning:
Own the balancing, pacing, and tuning of player rewards, XP curves, drop rates, sink/source mechanics, and overall game economy to eliminate inflation or progression bottlenecks.
Live Service Integration:
Coherently integrate progression, monetization, and social layers within a multiplayer AAA ecosystem, aligning features across both PvE and PvP dimensions.
Cross-Functional Alignment:
Act as the primary point of contact for progression and economy systems, working closely with Directors, Producers, Data Analysts, and Engineers to ensure structural feasibility and data telemetry readiness.
Lifecycle Optimization:
Adapt and optimize systems post-launch based on player metrics, behavior patterns, and shifting market trends while maintaining structural balance with new content releases.
Required Experience and Skills
AAA Live Service Background:
Extensive experience in systems or progression design with at least one shipped AAA multiplayer live service title where you owned or significantly contributed to the game's economy or progression loops.
Structured Thinking:
A proven, highly methodical approach to design. You rely on strong mathematical logic, complex spreadsheets, and structural documentation over guesswork.
Economic Mastery:
Deep understanding of macro and micro-economy principles in modern gaming, including monetization strategies, virtual currencies, reward pacing, and incentive loops.
Engine Proficiency:
Strong ability to work directly within the Unreal Engine editor to hook up data structures, configure data tables, and test progression parameter changes locally.
Data-Informed Approach:
Strong competence in interpreting live telemetry, player cohorts, A/B testing data, and macroeconomic analytics to guide balance adjustments and systems optimization.
Clear Documentation:
Exceptional ability to distill complex, multi-layered economic dependencies into clear, highly readable system specifications for technical and non-technical stakeholders.
Assets
System Modeling Tools:
Experience using economy simulation software or advanced mathematical scripting (e.g., Python, Machinations, or specialized spreadsheet modeling) to stress-test systems before implementation.
Dual Discipline Background:
Prior design experience crossing into complementary fields such as Level Design, Business Intelligence, Data Analytics, or UX Design.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Independence, Missouri, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.
You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments.
Your responsibilities will include
Leading root cause analysis for complex hardware and firmware failures across production fleets
Aggregating recurring problems and error patterns to identify systemic reliability issues
Acting as the senior escalation point for hardware-related incidents impacting availability or performance
Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions
Partnering with internal engineering teams to validate fixes and prevent recurrence
Performing hardware and firmware validation before fleet-wide rollout
Driving structured incident investigations using established IT problem management methodologies
Supporting on-site teams with technical coordination during critical hardware events
Improving hardware observability, failure tracking, and reporting processes
Contributing to long-term hardware reliability strategy and fleet-wide stability improvements
What we expect you to have
Strong hands-on expertise with server hardware in data center or large-scale production environments
Proven experience performing root cause analysis of hardware and firmware failures
Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes
Experience working directly with hardware vendors and engineering teams to resolve production issues
Structured problem-solving skills using formal IT or incident management methodologies
Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns
Experience coordinating technical activities with on-site operations teams
Ability to manage multiple concurrent investigations with production impact
Clear written and verbal communication skills in cross-functional environments
It will be an added bonus if you have
Experience in GPU-dense, AI, or high-performance computing environments
Exposure to firmware lifecycle management and large-scale rollout validation
Familiarity with Linux-based production systems and infrastructure tooling
Experience improving fleet-wide hardware reliability metrics at scale
Working conditions
Onsite work in the Independence Missouri Data center.
Participation in incident escalations for production-impacting events
Key employee benefits
Comprehensive medical, dental, and vision coverage
401(k) plan with company contribution
Flexible paid time off
Paid parental leave
Professional development support
Compensation
$125,000 – $180,000 per year plus annual performance-based bonus.
#LI-AL1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$183,900 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Birmingham, Alabama, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.
You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments.
Your responsibilities will include
Leading root cause analysis for complex hardware and firmware failures across production fleets
Aggregating recurring problems and error patterns to identify systemic reliability issues
Acting as the senior escalation point for hardware-related incidents impacting availability or performance
Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions
Partnering with internal engineering teams to validate fixes and prevent recurrence
Performing hardware and firmware validation before fleet-wide rollout
Driving structured incident investigations using established IT problem management methodologies
Supporting on-site teams with technical coordination during critical hardware events
Improving hardware observability, failure tracking, and reporting processes
Contributing to long-term hardware reliability strategy and fleet-wide stability improvements
What we expect you to have
Strong hands-on expertise with server hardware in data center or large-scale production environments
Proven experience performing root cause analysis of hardware and firmware failures
Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes
Experience working directly with hardware vendors and engineering teams to resolve production issues
Structured problem-solving skills using formal IT or incident management methodologies
Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns
Experience coordinating technical activities with on-site operations teams
Ability to manage multiple concurrent investigations with production impact
Clear written and verbal communication skills in cross-functional environments
It will be an added bonus if you have
Experience in GPU-dense, AI, or high-performance computing environments
Exposure to firmware lifecycle management and large-scale rollout validation
Familiarity with Linux-based production systems and infrastructure tooling
Experience improving fleet-wide hardware reliability metrics at scale
Working conditions
Onsite work in the Birmingham Alabama Data center.
Participation in incident escalations for production-impacting events
Key employee benefits
Comprehensive medical, dental, and vision coverage
401(k) plan with company contribution
Flexible paid time off
Paid parental leave
Professional development support
Compensation
$125,000 – $180,000 per year plus annual performance-based bonus.
#LI-AL1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$183,900 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New Jersey, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.
You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments.
Your responsibilities will include
Leading root cause analysis for complex hardware and firmware failures across production fleets
Aggregating recurring problems and error patterns to identify systemic reliability issues
Acting as the senior escalation point for hardware-related incidents impacting availability or performance
Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions
Partnering with internal engineering teams to validate fixes and prevent recurrence
Performing hardware and firmware validation before fleet-wide rollout
Driving structured incident investigations using established IT problem management methodologies
Supporting on-site teams with technical coordination during critical hardware events
Improving hardware observability, failure tracking, and reporting processes
Contributing to long-term hardware reliability strategy and fleet-wide stability improvements
What we expect you to have
Strong hands-on expertise with server hardware in data center or large-scale production environments
Proven experience performing root cause analysis of hardware and firmware failures
Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes
Experience working directly with hardware vendors and engineering teams to resolve production issues
Structured problem-solving skills using formal IT or incident management methodologies
Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns
Experience coordinating technical activities with on-site operations teams
Ability to manage multiple concurrent investigations with production impact
Clear written and verbal communication skills in cross-functional environments
It will be an added bonus if you have
Experience in GPU-dense, AI, or high-performance computing environments
Exposure to firmware lifecycle management and large-scale rollout validation
Familiarity with Linux-based production systems and infrastructure tooling
Experience improving fleet-wide hardware reliability metrics at scale
Working conditions
Onsite work in the Vineland New Jersey Data center.
Participation in incident escalations for production-impacting events
Key employee benefits
Comprehensive medical, dental, and vision coverage
401(k) plan with company contribution
Flexible paid time off
Paid parental leave
Professional development support
Compensation
$125,000 – $180,000 per year plus annual performance-based bonus.
#LI-AL1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$147,200
—
$183,900 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. You'll also promote data innovation by experimenting thoughtfully and working through complex problems.
What you'll do
Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions.
Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time.
Analyze Support Economics, including cost-per-ticket modeling, self-service savings, and product quality costs.
Develop performance indexes and heatmaps that identify product areas and customers using the most support resources.
Lead dashboarding for AI adoption and return on investment, measuring the business impact of AI-driven initiatives across Support Engineering.
Partner with go-to-market teams on predictive analytics and churn-prevention models that identify at-risk customers.
Define and refine unified customer-schema requirements to create consistent data across systems and a single source of truth.
Deliver Monthly Business Review telemetry, executive-ready reporting packages, recurring operational reports, and ad hoc analysis.
What you'll bring
Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company.
Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations.
Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters.
Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools.
Translate ambiguous business questions into structured analytical frameworks.
Present findings clearly to technical and non-technical stakeholders.
Plan and prioritize work independently in a remote, cross-functional environment across time zones.
You may also bring experience with large language model-based tools, artificial intelligence and machine learning workflows, durable data solutions, analytics frameworks, in-depth data analysis, or presenting to senior leaders and executives.
About the team
Our Support Engineering organization uses data to understand performance, improve customer outcomes, and improve operational practices. You'll partner across Support Engineering, go-to-market teams, Business Operations, and Product Engineering in an all-remote environment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Kuala Lumpur, Malaysia
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Language: Mandarin is
required
to deal with customers in the Greater China region, Cantonese is a plus
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX, New York, NY, Seattle, WA
About the Role
Cloudflare One brings together secure access, network connectivity, and data protection. Our products generate massive amounts of signals about how people and agents access applications, use the network, and handle data—but a security practitioner needs more than isolated events. They need to understand what happened, whether it is unusual, why it matters, and what to investigate next.
The UEBA (User and Entity Behavior Analytics) team builds the systems behind those answers. We ingest and evaluate Cloudflare One signals, produce high fidelity user-risk events, maintain risk scores, and make that information available to customer-facing experiences and other Cloudflare services. Today, we are focused on expanding our behavioral detections and improving the clarity of the resulting investigations and integrations.
As a Systems Engineer, you will build and operate production services in this pipeline. You might implement a detection for an unusual pattern of DNS activity or data movement, improve how events contribute to a user’s risk score, or make risk-event history easier for customers to investigate. You will own well-defined projects through design, implementation, testing, rollout, and operational follow-through, working with other engineers, Product, and partner teams across Cloudflare.
Responsibilities
Build behavioral detections
. Turn product requirements and available telemetry into production-ready detections across signals such as Access, Gateway, DNS, device posture, and data protection. Define the data dependencies, evaluation approach, and how you will assess signal quality before release.
Make risk understandable
. Help connect detection output to event history, logs, and customer-facing investigations so practitioners can see what triggered a finding and how a user’s risk changed.
Design & Scale Infrastructure
: Architect, deploy, and maintain robust distributed systems, focusing on high availability, low latency, and horizontal scalability.
Collaborate across teams
. Collaborate with Product and engineers in Access, Gateway, Analytics and Reporting, Logs, and other data-producing or data-consuming teams to agree on event contracts and deliver end-to-end functionality.
Ensure Reliability
. Participate in architecture reviews, capacity planning, and proactive system health monitoring to guarantee maximum uptime and resilience.
Desirable Skills, Knowledge, and Experience
3+ years of professional experience building, testing, and operating backend or distributed systems in production.
Strong proficiency in at least one systems programming language (e.g., Go, Rust, C/C++) with a track record of writing clean, maintainable code.
3+ years of practical experience with databases and data-intensive services—for example, PostgreSQL, ClickHouse, or comparable relational or analytical stores.
Experience reasoning about event-driven systems: message delivery, duplicate or late events, state, failure recovery, and safe changes to live consumers or APIs.
Clear written and verbal communication, and an ability to work through technical decisions with product and engineering partners.
Experience using metrics, logs, traces, profiling, and experiments to understand production behavior and validate improvements
Bring strong opinions, clear judgment, and a willingness to revise your view when data, users, or production reality prove otherwise.
Bonus Points
Experience with security analytics, fraud or abuse detection, identity, Zero Trust, SASE, or network telemetry.
Familiarity with Kafka or other streaming systems; Kubernetes; and high-volume event processing.
Experience with statistical baselines, anomaly detection, time-windowed aggregation, or evaluating false positives and detection coverage.
Familiarity with DNS, HTTP, authentication events, data-loss-prevention signals, or endpoint-security integrations.
Experience with distributed state, caches, object storage, or safe migration of a legacy production service.
Compensation
Compensation may be adjusted depending on work location and level.
New York and Seattle Estimated Base salary $150,000 - $206,000.
Austin Texas Estimated Base salary $136,000 - $187,000.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Austin, Dallas or Houston TX
Senior Customer Engineer SLED
*This is a work-from-home 100% remote role, but you should reside in Texas."
What you’ll do as a Senior Customer Engineer SLED
About the Role
At
Cloudflare
, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our
SLED (State, Local, and Education) and Local Government
sectors. You will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey.
Key Responsibilities
Technical Validation
: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, and Developer Platforms) tailored to
public sector procurement and compliance standards
.
Customer Adoption & Value Realization
: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks common in
municipal and educational IT infrastructures
.
Commercial Accountability & Expansion
: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory
: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
AI Orchestration & Workflow Automation
: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
Minimum Qualifications
Public Sector Expertise
: Proven experience working with or selling into
SLED, Local Government, State or Municipal agencies
, with a deep understanding of public sector buying cycles, compliance requirements, and unique government IT constraints.
Experience
: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Technical Acumen
: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset
: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and public sector/enterprise sales cycles.
Communication
: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level government C-suite/elected official business strategy.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare AI Stack Experience
: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
Applied AI Knowledge
: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting
: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation
Compensation may be adjusted depending on work location.
For Texas based hires: Estimated annual salary of $231,000-$275,000+ OTE, Base + Commissions
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, United States
Who We Are
At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem.
Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment.
Recruiting should insert the current approved
OKX
corporate “Who We Are” language when the position is posted.
About the Team
The
Fraud
Investigations Team (FIT)
is a First Line of Defense function within OKX’s
Risk organization
responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations.
FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters.
The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX.
About the Opportunity
We are looking for an experienced
Senior Analyst, Blockchain Investigations &
Fraud
Intelligence
to join FIT.
This is first and foremost a
blockchain investigations role
requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings.
Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the
underlying blockchain architecture, transactional mechanics,
attribution
methodologies, clustering techniques, tracing limitations, and evidentiary considerations
necessary to reach reliable conclusions.
The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations.
The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters.
The Senior Analyst will directly manage
one Analyst
and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT.
What You’ll Be Doing
Blockchain Investigations & Digital-Asset Intelligence
Lead and conduct complex
blockchain investigations and transaction tracing
across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems.
Trace the
origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets
, including activity spanning multiple intermediaries and blockchain environments.
Conduct investigations using tools such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable blockchain intelligence platforms
, while understanding the methodologies and limitations underlying platform-generated attribution.
Analyze activity involving
centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies,
DeFi
protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems
.
Trace assets across
multiple chains and cross-chain transactions
, identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible.
Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators.
Understand and appropriately apply
wallet-clustering and
attribution
methodologies
, including the limitations and potential for false attribution associated with particular heuristics.
Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution.
Corroborate on-chain findings, where appropriate, with
internal account records,
KYC
/
KYB
information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence
.
Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities.
Reconstruct complex transaction flows and create clear
fund-flow diagrams, transaction maps, timelines, and visualizations
that allow investigators and nontechnical stakeholders to understand the movement of assets.
Analyze blockchain activity associated with suspected
fraud
, theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct
.
Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads.
Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings.
Distinguish between
confirmed
attribution
, vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis
.
Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct.
Maintain current knowledge of emerging
blockchain technologies, protocols, tracing methodologies, obfuscation techniques,
fraud
typologies, and developments affecting blockchain
attribution
or investigations
.
Fraud
Investigations & Investigative Intelligence
Conduct and support investigations involving
internal and external
fraud
, employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks
.
Combine blockchain findings with off-chain evidence to develop a
comprehensive investigative picture rather than treating blockchain activity in isolation
.
Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis.
Conduct
timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis
across individuals, accounts, wallets, devices, systems, transactions, and entities.
Support investigations involving
account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse
, particularly where a digital-asset, employee, vendor, or enterprise nexus exists.
Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct.
Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up.
Enterprise Data & Insider-Risk Analytics
Analyze appropriately authorized information including
system and access logs, authentication records, audit trails, customer-account activity,
KYC
/
KYB
information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry
.
Correlate blockchain activity with enterprise data to identify possible connections among
wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities
.
Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access.
Identify anomalous behavior or access patterns that may warrant additional investigation.
Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems.
Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets.
Investigative Reporting & Evidence
Prepare clear, concise, and well-supported
blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products
.
Explain complex blockchain concepts and transaction activity in plain language suitable for
investigators, senior management, Legal, regulators, or
law enforcement
, as appropriate.
Clearly distinguish among
allegations, investigative leads, known facts, third-party
attribution
, analytical judgments, assumptions, information gaps, and substantiated conclusions
.
Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports.
Maintain sufficient documentation to allow significant blockchain findings to be
reviewed, reproduced, and understood by another qualified analyst
.
Preserve and handle investigative records in accordance with applicable
evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements
.
Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions.
Protective Intelligence & Physical Security Support
Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests.
Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat.
Assist in evaluating available information relating to
credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators
.
Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels.
Support PST’s assessment while preserving
PST’s responsibility for protective-security decisions and operational response
.
Leadership & Development
Directly manage and develop one Junior Analyst, including
work allocation, coaching, technical development, quality assurance, and review of analytical work product
.
Serve as a FIT
subject-matter resource for blockchain investigations and on-chain analytical methodology
.
Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support.
Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology.
Help establish consistent standards for
blockchain investigations,
attribution
, documentation, quality assurance, and reporting
.
Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required.
What We Look For In You
7+ years of relevant investigative or analytical experience
, with meaningful professional experience specifically conducting
cryptocurrency or blockchain investigations
.
Demonstrated hands-on expertise independently conducting
complex blockchain tracing investigations
, rather than solely reviewing blockchain alerts or commercial risk scores.
Advanced proficiency with one or more blockchain intelligence platforms such as
Chainalysis
Reactor
, TRM Labs, Elliptic, or comparable technology
.
Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the
limitations associated with those methodologies
.
Demonstrated understanding of blockchain fundamentals, including
wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures
.
Strong understanding of digital-asset ecosystems including
centralized exchanges, self-hosted wallets,
DeFi
, DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies
.
Demonstrated ability to trace assets across
multiple chains, protocols, and intermediaries
and recognize when technical limitations prevent definitive continuity or attribution.
Experience conducting
transaction-graph analysis, wallet
attribution
, clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis
.
Ability to critically assess blockchain attribution and distinguish among
technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions
.
Experience integrating blockchain intelligence with
off-chain evidence and enterprise information
to develop investigative conclusions.
Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation.
Experience analyzing large or complex datasets and familiarity with tools such as
SQL
, advanced Excel, Python, Splunk, or comparable data-analysis technologies
.
Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise.
Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products.
Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving.
Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information.
Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators.
Nice to Haves
Experience conducting blockchain investigations within a
cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment
.
Experience investigating digital-asset matters involving
fraud
proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement
.
Experience supporting
asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis
.
Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse.
Experience with
OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information
.
Experience creating custom blockchain analytics through
APIs,
SQL
, Python, blockchain explorers, node data, or other raw-data sources
, rather than relying exclusively on commercial graphical interfaces.
Relevant blockchain-specific training or certifications, including certifications associated with
Chainalysis
, TRM Labs, or comparable blockchain-analysis platforms
.
Professional certifications such as
CFE, CFCS, CAMS, GIAC, or comparable investigative,
fraud
, financial-crime, cybersecurity, or intelligence credentials
.
What Success Looks Like
Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform.
The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine
how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what
attribution
can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion
.
The individual should be able to move seamlessly between
on-chain and off-chain evidence
, recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet.
They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon.
At the same time, this person must be sufficiently versatile to apply the same investigative discipline to
internal
fraud
, insider risk, enterprise data, third-party misconduct, and protective-intelligence matters
when required.
The hierarchy is much clearer this way:
blockchain investigations are the specialized core competency;
fraud
/investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities.
That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,000 - $214,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Battery Systems Engineer to lead the architecture, integration, and validation of battery systems for current and next-generation wearable products. You will work at the intersection of cell chemistry, battery pack architecture, electrical engineering, mechanical design, firmware, manufacturing, quality, and supply chain to deliver safe, reliable, and high-performing battery solutions. Through hands-on experimentation, rigorous data analysis, and cross-functional technical leadership, you will advance battery technology and strengthen engineering standards across the complete product development lifecycle.
RESPONSIBILITIES:
- Own battery subsystem architecture, requirements, integration, and validation from early concept development through new product introduction, mass production, and sustaining engineering.
- Partner with Product, Battery Cell Engineering, Electrical Engineering, Mechanical Engineering, Firmware, and other cross-functional teams to translate product goals into battery requirements, energy and power budgets, consumption profiles, verification plans, and design documentation.
- Lead the integration of charging systems, fuel gauging, protection circuitry, thermal sensing, firmware controls, telemetry, system power architecture, and mechanical battery design to optimize performance, safety, reliability, and member experience.
- Develop and execute comprehensive design verification and qualification strategies, including design of experiments, accelerated life testing, reliability assessments, DFMEAs, design reviews, and pack- and system-level testing.
- Lead structured root-cause investigations for development, manufacturing, and field issues, using test data, field telemetry, failure trends, and analytical tools to drive objective engineering decisions and continuous product improvement.
- Partner with Quality, Manufacturing, Supply Chain, external suppliers, and third-party laboratories to evaluate specifications, qualify designs and processes, establish manufacturing controls, support regulatory compliance, and assess emerging battery technologies; travel up to 15% to engage with suppliers, manufacturing partners, and testing facilities.
QUALIFICATIONS:
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Materials Science, Electrochemistry, or a related technical field, with 4+ years of relevant experience; an advanced degree with 2+ years of relevant experience will also be considered.
- Strong understanding of lithium-ion cell chemistry, electrochemistry, battery pack behavior, degradation mechanisms, and the relationships among electrical, mechanical, thermal, and firmware systems.
- Hands-on experience developing and executing test protocols for battery packs, electrical systems, printed circuit boards, or integrated hardware products.
- Working knowledge of charging circuits, battery protection, fuel gauging, thermal management, battery management systems, and embedded firmware controls.
- Experience using design of experiments, statistical analysis, accelerated life testing, reliability engineering, and structured failure-analysis methods to solve complex technical problems.
- Ability to interpret electrical schematics, mechanical CAD models, tolerance analyses, engineering drawings, and GD&T callouts.
- Strong cross-functional leadership and technical communication skills, with the ability to navigate ambiguity, articulate engineering risks and trade-offs, and collaborate effectively with internal teams and external partners; experience with space-constrained consumer electronics or high-volume battery manufacturing is preferred.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Data Center Security Engineering (DCSE) owns physical security across Anthropic's data center footprint: the sites, the hardware inside them, and the supply chain that delivers it. The Security Fusion Platform is where physical security signals from across that footprint are correlated and put in front of the analysts who act on them. It carries continuous monitoring, audit evidence, metrics, and analyst response, along with the classification and analytics pipelines that turn sensor data into events. You'll build and own the platform analysts work from.
This is a foundational role. You'll build the software platform that carries a signal from source to analyst decision, ship its first versions, and keep them running in production. The sensors and systems at each site belong to other DCSE engineers; you define the event contract their owners deliver to, and you build the classification and analytics pipelines that run over what those sources produce. Physical security systems engineers own the operations spaces; you own the software that runs in them. You'll work alongside engineers focused on the sites themselves. What you lead, you own end to end: the design, the technical approach, and the result in production.
You'll work with external vendors and integrators, setting requirements and acceptance criteria for what you own and deciding what the team builds itself. We use Claude throughout our engineering workflow and expect you to as well.
This role involves regular travel to data center sites. No security clearance is required. These are critical services, and you'll take part in on-call for them.
Key responsibilities
Design and build the event bus and normalized event schema:
source identity, sequencing, health state, and the adapter contract that owners of each sensor and system feed build to, plus adapters where needed
Build correlation and alerting:
the rules and services that turn events from independent sources into alerts an analyst can act on
Build the classification and analytics pipelines:
computer vision and multi-sensor fusion, with results landing on the event bus
Build analyst surfaces:
the queue, escalation tooling, dashboards, camera viewers, and video wall content a 24/7 watch works from, plus video analytics integration so camera streams arrive on the bus as events
Deliver audit evidence:
durable, tamper-evident event history, evidence exports, and the retention and access controls around them
Instrument metrics and self-monitoring:
detection rates, nuisance ratios, alert aging, time to resolve; heartbeats and loss-of-telemetry alarms on every feed, tested fail-secure behavior, and change audit on every rule
Deploy across sites:
site-local components, central services, and the sync that keeps configuration, rules, and state consistent, then commission each site and hand over to the analysts
Specify the compute the platform runs on
(servers, storage, and the platform's network segment) to the team's segmentation and hardening baseline
Write requirements and acceptance criteria
for what vendors and integrators deliver, review deliverables against them, and make the call on accepting or rejecting the work
Minimum qualifications
Have built and run event-driven backend systems in production
Are proficient in at least one backend language such as Python, Go, or Rust, and have worked with a message bus or event streaming system such as Kafka
Have owned a system end to end: set the design, made the tradeoffs, shipped it, and answered for it in production
Have integrated with external systems you did not control (vendor APIs, on-prem appliances, video platforms, building systems) and designed for a life beyond any one vendor
Have directed vendor or integrator work: written requirements and acceptance criteria, reviewed deliverables against them, and decided what gets accepted
Design for the failure you won't see coming (a silent feed, a lost network path, a replayed event, a de-tuned rule), know how your system behaves when a source lies or goes quiet, and test for it
Build tools for people who use them under pressure and iterate with those operators
Preferred qualifications
Experience building or operating a security operations platform (SOC, physical security operations, or the detection engineering behind one)
Experience building ML or computer vision inference pipelines over video and sensor streams
PSIM (physical security information management) or VMS (video management system) integration experience, or familiarity with physical access control and building systems data
Experience producing evidence for auditors or assessors: log integrity, retention, chain of custody
Experience using AI-assisted development tooling as a core part of your workflow
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for an
Enterprise
Account Executive, Growth
based in Spain who will be responsible for prospecting and growing existing business across the
Middle East, Türkiye and Africa region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.
What You’ll Be Doing
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Experience selling to the Middle East region
Fluent in English & Arabic
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Reward
In Spain, the OTE compensation range for this role is EUR
170,000 - EUR 211,250
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Задачи:
— Владение backend и full-stack разработкой на Phoenix и LiveView, проектирование устойчивых OTP систем, чистых API и масштабируемых real-time пользовательских интерфейсов.
— Проектирование и создание production-приложений на Phoenix: REST API, LiveView UI и real-time функции на PubSub и Channels.
— Моделирование и развитие данных с использованием Ecto и PostgreSQL, написание эффективных запросов и безопасных миграций без простоев.
— Создание отказоустойчивых систем с использованием OTP: supervision trees, GenServers, распределённых BEAM паттернов.
— Управление фоновыми задачами и планируемыми рабочими нагрузками с Oban, обеспечение наблюдаемости через Telemetry и метрики.
— Разработка безопасного кода с паттернами аутентификации/авторизации, минимальными правами доступа и защитой ввода.
— Развёртывание и эксплуатация сервисов на Kubernetes/GCP, участие в CI/CD пайплайнах и обеспечении качества релизов.
— Наставничество инженеров, участие в техническом лидерстве через код-ревью, дизайн-сессии и стандарты кодирования.
— Документирование решений и эффективная коммуникация в удалённой среде с акцентом на асинхронное сотрудничество.
Требования:
— Опыт профессиональной backend или full-stack разработки 5+ лет, из них 3+ года с Elixir/Phoenix в продакшене.
— Глубокое понимание OTP и BEAM: процессы, supervision, GenServer/GenStage.
— Практический опыт создания интерактивных UI с Phoenix LiveView (компоненты, потоки, JS hooks).
— Глубокие знания Ecto и PostgreSQL: проектирование схем, оптимизация запросов, индексация, миграции.
— Опыт работы с системами фоновых задач (предпочтительно Oban) и событийно-ориентированными архитектурами.
— Строгая дисциплина тестирования с ExUnit, включая property-based и интеграционные тесты.
— Знакомство с контейнеризацией (Docker, Kubernetes) и лучшими практиками CI/CD.
— Инженерный подход с акцентом на безопасность: основы OWASP, паттерны аутентификации, безопасная обработка данных.
— Отличные письменные и устные коммуникативные навыки, особенно в удалённой и асинхронной работе.
Условия:
— Работа в Европе с возможностью полностью удалённой работы или релокации в Афины с поддержкой переезда.
— Гибридный режим работы в Афинах: 2 дня в офисе, 3 дня удалённо, плюс один месяц работы из любой точки.
— Бонус на релокацию 10% от годовой зарплаты.
— Снижение налогов на доход на 50% в рамках релокации.
— Поддержка с проживанием первые недели.
— 25 дней отпуска в год, оплачиваемый декретный отпуск, компенсация на домашний офис.
— Бюджет на обучение и участие в конференциях, современное оборудование.
— Доступ к лабораториям Hack The Box для обучения.
— Гибкий график работы.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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Bangalore, India; Plan and prioritize work independently in a remote, cross-functional environment across time zones
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seniorNew York, United States
ОфисseniorBoston, MA
seniorSan Francisco, CA | New York City, NY | Seattle, WA
Spain (Remote)
SENIOR ELIXIR ENGINEER | REMOTE OR RELOCATION TO 1 OF 5 COUNTRIES | HACK THE BOX #rmote or #relocation #fulltime #itjb #backend #elixir https://telegra.ph/Senior-Elixir-Engineer-09-28; Senior Elixir Engineer INFLOW REMOTE OR RELOCATION Greece / Germany / Romania / Poland / Sweden Ready to embark on the quest of joining Hack The Box?; 🏢 Location & Work Mode: Europe/Greece Choose between fully remote work across Europe or relocating to our Athens Tech Hub with relocation support; Fully Remote / Hybrid (2 days in the office, 3 days remote, plus one month of work from anywhere) - If only in Greece: When hiring in Greece, we’re open to candidates from all locations; ✈️ Relocation We offer a 10% relocation bonus on the annual salary to support your move; In addition, you would benefit from a 50% tax reduction on your income as part of the relocation
ГибридSan Francisco, California; New York, New York