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Location: Pakistan (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO). The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation. Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance. What You’ll Be Doing Regulatory Engagement Serve as the primary point of contact with relevant regulatory bodies. Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons. Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly. Compliance Programme Development & Management Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs). Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets. Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board. Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress. Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach. Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle. Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches. Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials. AML/CFT & MLRO Duties Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework. Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities. Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions. Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations. Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions. Governance & Culture Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives. Champion a strong compliance culture across the organisation through training, communications, and leadership by example. Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained. Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements. Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches. Reporting & Recordkeeping Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines. Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements. Support and facilitate any inspections, supervisory visits, or regulatory examinations. What We Look For In You Qualifications Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous. Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent). Experience Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role. Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions. Prior experience as an MLRO or Deputy MLRO is highly desirable. Experience engaging directly with financial regulators and the financial intelligence unit Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage. Familiarity with the regional regulatory framework and requirements is strongly preferred. Knowledge & Skills Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16) Strong knowledge of crypto-specific AML typologies. Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent). Excellent written and verbal communication skills in English and Urdu. Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly. Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement. High degree of personal integrity and sound professional judgment. Nice to Haves Experience in cryptocurrency or blockchain compliance programs. Experience working in a multi-national financial institution setting. Familiarity with compliance technology and analytics tools. Prior exposure to multi-jurisdictional compliance oversight. In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins. Additional Notes This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Indonesia (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO). The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation. Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance. What You’ll Be Doing Regulatory Engagement Serve as the primary point of contact with relevant regulatory bodies. Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons. Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly. Compliance Programme Development & Management Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs). Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets. Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board. Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress. Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach. Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle. Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches. Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials. AML/CFT & MLRO Duties Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework. Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities. Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions. Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations. Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions. Governance & Culture Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives. Champion a strong compliance culture across the organisation through training, communications, and leadership by example. Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained. Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements. Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches. Reporting & Recordkeeping Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines. Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements. Support and facilitate any inspections, supervisory visits, or regulatory examinations. What We Look For In You Qualifications Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous. Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent). Experience Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role. Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions. Prior experience as an MLRO or Deputy MLRO is highly desirable. Experience engaging directly with financial regulators and the financial intelligence unit Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage. Familiarity with the regional regulatory framework and requirements is strongly preferred. Knowledge & Skills Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16) Strong knowledge of crypto-specific AML typologies. Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent). Excellent written and verbal communication skills in English and Bahasa Indonesia. Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly. Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement. High degree of personal integrity and sound professional judgment. Nice to Haves Experience in cryptocurrency or blockchain compliance programs. Experience working in a multi-national financial institution setting. Familiarity with compliance technology and analytics tools. Prior exposure to multi-jurisdictional compliance oversight. In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins. Additional Notes This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company event More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe. About the role Head of Litigation & Investigations, Asia Pacific, Middle East & Africa OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations. What You’ll Be Doing Civil litigation: Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side. Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc. Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters. Manage and lead commercial disputes. Arbitration Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings. Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation. Advise business and business Legal teams on dispute resolution clauses. Regulatory Enforcement & Internal Investigations Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team. Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation. Team leadership: Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications. External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums. What We Look For In You Candidate may be based in Hong Kong or Singapore with additional locations to be considered. Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered. Arbitration and trial experience. Experience leading a team. Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape. Excellent written and spoken English Willingness to travel across the region. Nice to Haves Experience in crypto, digital assets, fintech, traditional finance, or payments. Experience or familiarity with Middle East disputes and enforcement. Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region. Prior in-house experience Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe. About the role Head of Litigation & Investigations, Asia Pacific, Middle East & Africa OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations. What You’ll Be Doing Civil litigation: Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side. Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc. Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters. Manage and lead commercial disputes. Arbitration Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings. Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation. Advise business and business Legal teams on dispute resolution clauses. Regulatory Enforcement & Internal Investigations Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team. Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation. Team leadership: Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications. External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums. What We Look For In You Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered. Candidate may be based in Hong Kong or Singapore with additional locations to be considered. Arbitration and trial experience. Experience leading a team. Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape. Excellent written and spoken English Willingness to travel across the region. Nice to Haves Experience in crypto, digital assets, fintech, traditional finance, or payments. Experience or familiarity with Middle East disputes and enforcement. Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region. Prior in-house experience Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong . Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Jose, California, United States; United States (US) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Support the month-end close process, including bank reconciliations, revenue recognition, cost allocations, accruals, and intercompany transactions, in accordance with group reporting requirements. Prepare accurate and timely monthly, quarterly, and annual financial reports to support regulatory filings, management reporting, and external audits. Enhance internal control frameworks to strengthen financial accuracy, regulatory compliance, and timely reporting. Develop effective and automated processes for financial reporting and analytics. Partner with cross-functional teams to align financial priorities with broader business objectives and support informed decision-making. Facilitate navigation of the regulatory landscape by proactively monitoring and responding to changes in reporting standards and tax mandates across multiple jurisdictions in the Americas. What We Look For In You Bachelor’s degree in Accounting or Finance 4+ years of relevant experience in the financial services, fintech, or crypto industries Deep understanding of accounting standards (GAAP, IFRS) Experience with financial reporting, planning, and performance analysis The skillset to work within the demands of a fast-paced startup environment Ability to exercise sound judgment and clearly articulate outcomes to senior management Self-starting problem solver, able to self-identify and execute new tasks as they emerge, and solve problems proactively to full completion without significant direction Nice to Haves Experience working across time zones and multicultural teams Previous experience at a crypto exchange, or fintech organization Interest in blockchain technology and the crypto payments space Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $75,531 - $94,413 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Design, develop, and implement prioritized backend features using Java and Quarkus. Apply engineering best practices to maintain technical and functional quality throughout the development lifecycle. Build solutions that support flexibility, scalability, availability, resilience, and reliability. Contribute to the definition and evolution of microservices and event-driven architectures. Participate in technical, architectural, and product-evolution discussions. Provide technical analysis and recommendations to support architectural decisions. Design and implement integrations between internal and external services using REST APIs, messaging platforms, and event hubs. Develop and maintain distributed applications in public cloud environments, primarily AWS. Create and maintain unit, service, contract, and integration tests. Contribute to technical standards, engineering best practices, and the continuous improvement of development processes. Support observability through effective logging, health checks, metrics, monitoring, and alerting. Collaborate with multidisciplinary teams and clients to solve complex technical problems. Participate in Agile and DevOps delivery practices. Share knowledge and provide technical guidance and mentorship to less experienced team members. What You Bring Senior-level experience in developing web applications and microservices using Java. Strong proven experience with Java 8 through Java 21. Hands-on experience developing applications using Quarkus. Proven experience in developing and deploying applications in public cloud environments, preferably AWS. Strong understanding of microservices and event-driven architecture patterns. Experience designing and developing distributed applications and service integrations. Experience with Docker and Kubernetes for containerization and orchestration. Experience creating unit, service, contract, and integration tests using tools such as JUnit and Postman/Newman. Experience with relational and non-relational databases, including MySQL/MariaDB, PostgreSQL, Amazon RDS, or DynamoDB. Experience with caching and data-indexing solutions. Experience with messaging and event platforms such as AWS SQS, AWS SNS, RabbitMQ, and Kafka. Experience implementing observability practices, including logging, health checks, metrics, and monitoring. Hands-on experience with monitoring tools such as Datadog. Experience with Continuous Integration and Continuous Delivery pipelines using tools such as Jenkins. Strong knowledge of software engineering and design best practices, including Design Patterns, SOLID, Clean Code, and 12-Factor App principles. Experience with serverless services, particularly AWS Lambda. Experience working in Agile and DevOps environments. Strong analytical, problem-solving, and communication skills. The ability to collaborate effectively with technical, product, and client stakeholders. English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Northeast Asia (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity We are looking for a product-driven marketing leader to accelerate the growth and adoption of OKX products across North East Asia. This is not a traditional brand or events-focused marketing role. The role sits at the intersection of Product, Growth, Marketing and Business , with a strong focus on understanding CeFi products, identifying market opportunities, and translating them into measurable user and business growth. The ideal candidate has strong product sense, understands crypto users and trading behavior, and is highly data-driven. You should be comfortable working closely with Product, BD, VIP, Affiliate and local market teams to identify growth opportunities, build GTM strategies, and continuously improve acquisition, activation, engagement, retention and monetization. You will also need strong judgment when operating across different market and regulatory environments, ensuring that growth strategies, user targeting and marketing execution are appropriate for each market. What You’ll Be Doing Own the product growth marketing strategy for NEA , with a strong focus on measurable business outcomes, including user acquisition, activation, trading activity, retention and revenue. Develop a deep understanding of CeFi products and crypto trading , including Spot, Derivatives, Earn, Copy Trading, Trading Bots, VIP products and other key trading tools, and identify which products and features can become meaningful growth drivers in each market. Build and execute product-led GTM strategies based on local user behavior, competitor dynamics and market opportunities rather than relying primarily on brand campaigns or offline events. Work closely with Product, Business, BD, VIP, Affiliate and regional teams to translate product capabilities into user acquisition, conversion and monetization opportunities. Use data to understand the full user funnel, identify growth bottlenecks and continuously optimize campaigns, product positioning, incentives, conversion journeys and user segmentation. Understand and effectively use different digital and growth marketing tools , including performance marketing, CRM, lifecycle marketing, referral, affiliate, KOL/influencer channels, promotions and incentive mechanisms. Develop clear user segmentation strategies across retail traders, active traders, high-value users and other relevant customer groups, and design differentiated product propositions and growth strategies for each segment. Act as the voice of NEA users to global Product teams by identifying product gaps, competitive disadvantages and emerging user needs, and help prioritize opportunities that can materially improve growth. Conduct structured analysis of competitors, including their products, pricing, incentives, campaigns, user journeys and growth mechanisms, and translate insights into actionable recommendations. Establish clear KPIs and measurement frameworks for major marketing initiatives, with strong accountability for their impact on product adoption and business growth. Develop market-specific GTM strategies with appropriate consideration for local regulatory requirements, user targeting, communication boundaries and distribution approaches , working closely with relevant internal stakeholders. Build scalable growth playbooks that can be tested in individual NEA markets and expanded when proven successful. What We Look For In You Strong CeFi and crypto product knowledge is essential. You should understand how centralized exchanges work and be familiar with major trading products, user journeys and the competitive landscape. Strong product sense — able to understand why users choose one product over another, identify product-market gaps, and translate product capabilities into compelling growth propositions. Highly data-driven and commercially minded . Comfortable using data to diagnose problems, prioritize opportunities and measure whether marketing initiatives actually contribute to user and revenue growth. Strong understanding of digital growth tools and mechanics , including performance marketing, CRM/lifecycle marketing, referral, affiliate, KOL channels, promotions, incentives and conversion optimization. Proven experience driving measurable business or product growth , rather than primarily managing branding, communications, events or community activities. Strong understanding of crypto user behavior, particularly active traders and high-value users. Direct crypto trading experience is highly desirable. Ability to work cross-functionally with Product and Business teams and influence priorities without relying on direct reporting lines. Strong market judgment and awareness of how growth strategies may need to differ across regulatory and market environments. Ability to balance growth ambition with responsible execution , including appropriate user segmentation, targeting, communication and channel strategies. Strong analytical capability in market research, competitive analysis, funnel analysis and campaign performance. Strong communication and leadership skills, with the ability to turn complex product and market insights into clear priorities and executable plans. Experience in major North East Asian crypto markets is highly preferred. Fluency in 1 or more NEA Language and English. What Success Looks Like Success in this role is not measured primarily by the number of campaigns, events or impressions generated. We expect this leader to demonstrate measurable impact on: Product adoption and active users Trading activity and revenue Acquisition and activation efficiency User retention and reactivation Conversion of high-potential user segments Successful adoption of priority products in NEA Identification and closing of meaningful product and market gaps Effectiveness of collaboration between Marketing, Product and Business teams Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity We are looking for a product-driven marketing leader to accelerate the growth and adoption of OKX products across North East Asia. This is not a traditional brand or events-focused marketing role. The role sits at the intersection of Product, Growth, Marketing and Business , with a strong focus on understanding CeFi products, identifying market opportunities, and translating them into measurable user and business growth. The ideal candidate has strong product sense, understands crypto users and trading behavior, and is highly data-driven. You should be comfortable working closely with Product, BD, VIP, Affiliate and local market teams to identify growth opportunities, build GTM strategies, and continuously improve acquisition, activation, engagement, retention and monetization. You will also need strong judgment when operating across different market and regulatory environments, ensuring that growth strategies, user targeting and marketing execution are appropriate for each market. What You’ll Be Doing Own the product growth marketing strategy for NEA , with a strong focus on measurable business outcomes, including user acquisition, activation, trading activity, retention and revenue. Develop a deep understanding of CeFi products and crypto trading , including Spot, Derivatives, Earn, Copy Trading, Trading Bots, VIP products and other key trading tools, and identify which products and features can become meaningful growth drivers in each market. Build and execute product-led GTM strategies based on local user behavior, competitor dynamics and market opportunities rather than relying primarily on brand campaigns or offline events. Work closely with Product, Business, BD, VIP, Affiliate and regional teams to translate product capabilities into user acquisition, conversion and monetization opportunities. Use data to understand the full user funnel, identify growth bottlenecks and continuously optimize campaigns, product positioning, incentives, conversion journeys and user segmentation. Understand and effectively use different digital and growth marketing tools , including performance marketing, CRM, lifecycle marketing, referral, affiliate, KOL/influencer channels, promotions and incentive mechanisms. Develop clear user segmentation strategies across retail traders, active traders, high-value users and other relevant customer groups, and design differentiated product propositions and growth strategies for each segment. Act as the voice of NEA users to global Product teams by identifying product gaps, competitive disadvantages and emerging user needs, and help prioritize opportunities that can materially improve growth. Conduct structured analysis of competitors, including their products, pricing, incentives, campaigns, user journeys and growth mechanisms, and translate insights into actionable recommendations. Establish clear KPIs and measurement frameworks for major marketing initiatives, with strong accountability for their impact on product adoption and business growth. Develop market-specific GTM strategies with appropriate consideration for local regulatory requirements, user targeting, communication boundaries and distribution approaches , working closely with relevant internal stakeholders. Build scalable growth playbooks that can be tested in individual NEA markets and expanded when proven successful. What We Look For In You Strong CeFi and crypto product knowledge is essential. You should understand how centralized exchanges work and be familiar with major trading products, user journeys and the competitive landscape. Strong product sense — able to understand why users choose one product over another, identify product-market gaps, and translate product capabilities into compelling growth propositions. Highly data-driven and commercially minded . Comfortable using data to diagnose problems, prioritize opportunities and measure whether marketing initiatives actually contribute to user and revenue growth. Strong understanding of digital growth tools and mechanics , including performance marketing, CRM/lifecycle marketing, referral, affiliate, KOL channels, promotions, incentives and conversion optimization. Proven experience driving measurable business or product growth , rather than primarily managing branding, communications, events or community activities. Strong understanding of crypto user behavior, particularly active traders and high-value users. Direct crypto trading experience is highly desirable. Ability to work cross-functionally with Product and Business teams and influence priorities without relying on direct reporting lines. Strong market judgment and awareness of how growth strategies may need to differ across regulatory and market environments. Ability to balance growth ambition with responsible execution , including appropriate user segmentation, targeting, communication and channel strategies. Strong analytical capability in market research, competitive analysis, funnel analysis and campaign performance. Strong communication and leadership skills, with the ability to turn complex product and market insights into clear priorities and executable plans. Experience in major North East Asian crypto markets is highly preferred. Fluency in 1 or more NEA Language and English. What Success Looks Like Success in this role is not measured primarily by the number of campaigns, events or impressions generated. We expect this leader to demonstrate measurable impact on: Product adoption and active users Trading activity and revenue Acquisition and activation efficiency User retention and reactivation Conversion of high-potential user segments Successful adoption of priority products in NEA Identification and closing of meaningful product and market gaps Effectiveness of collaboration between Marketing, Product and Business teams Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity We are looking for a product-driven marketing leader to accelerate the growth and adoption of OKX products across North East Asia. This is not a traditional brand or events-focused marketing role. The role sits at the intersection of Product, Growth, Marketing and Business , with a strong focus on understanding CeFi products, identifying market opportunities, and translating them into measurable user and business growth. The ideal candidate has strong product sense, understands crypto users and trading behavior, and is highly data-driven. You should be comfortable working closely with Product, BD, VIP, Affiliate and local market teams to identify growth opportunities, build GTM strategies, and continuously improve acquisition, activation, engagement, retention and monetization. You will also need strong judgment when operating across different market and regulatory environments, ensuring that growth strategies, user targeting and marketing execution are appropriate for each market. What You’ll Be Doing Own the product growth marketing strategy for NEA , with a strong focus on measurable business outcomes, including user acquisition, activation, trading activity, retention and revenue. Develop a deep understanding of CeFi products and crypto trading , including Spot, Derivatives, Earn, Copy Trading, Trading Bots, VIP products and other key trading tools, and identify which products and features can become meaningful growth drivers in each market. Build and execute product-led GTM strategies based on local user behavior, competitor dynamics and market opportunities rather than relying primarily on brand campaigns or offline events. Work closely with Product, Business, BD, VIP, Affiliate and regional teams to translate product capabilities into user acquisition, conversion and monetization opportunities. Use data to understand the full user funnel, identify growth bottlenecks and continuously optimize campaigns, product positioning, incentives, conversion journeys and user segmentation. Understand and effectively use different digital and growth marketing tools , including performance marketing, CRM, lifecycle marketing, referral, affiliate, KOL/influencer channels, promotions and incentive mechanisms. Develop clear user segmentation strategies across retail traders, active traders, high-value users and other relevant customer groups, and design differentiated product propositions and growth strategies for each segment. Act as the voice of NEA users to global Product teams by identifying product gaps, competitive disadvantages and emerging user needs, and help prioritize opportunities that can materially improve growth. Conduct structured analysis of competitors, including their products, pricing, incentives, campaigns, user journeys and growth mechanisms, and translate insights into actionable recommendations. Establish clear KPIs and measurement frameworks for major marketing initiatives, with strong accountability for their impact on product adoption and business growth. Develop market-specific GTM strategies with appropriate consideration for local regulatory requirements, user targeting, communication boundaries and distribution approaches , working closely with relevant internal stakeholders. Build scalable growth playbooks that can be tested in individual NEA markets and expanded when proven successful. What We Look For In You Strong CeFi and crypto product knowledge is essential. You should understand how centralized exchanges work and be familiar with major trading products, user journeys and the competitive landscape. Strong product sense — able to understand why users choose one product over another, identify product-market gaps, and translate product capabilities into compelling growth propositions. Highly data-driven and commercially minded . Comfortable using data to diagnose problems, prioritize opportunities and measure whether marketing initiatives actually contribute to user and revenue growth. Strong understanding of digital growth tools and mechanics , including performance marketing, CRM/lifecycle marketing, referral, affiliate, KOL channels, promotions, incentives and conversion optimization. Proven experience driving measurable business or product growth , rather than primarily managing branding, communications, events or community activities. Strong understanding of crypto user behavior, particularly active traders and high-value users. Direct crypto trading experience is highly desirable. Ability to work cross-functionally with Product and Business teams and influence priorities without relying on direct reporting lines. Strong market judgment and awareness of how growth strategies may need to differ across regulatory and market environments. Ability to balance growth ambition with responsible execution , including appropriate user segmentation, targeting, communication and channel strategies. Strong analytical capability in market research, competitive analysis, funnel analysis and campaign performance. Strong communication and leadership skills, with the ability to turn complex product and market insights into clear priorities and executable plans. Experience in major North East Asian crypto markets is highly preferred. Fluency in 1 or more NEA Language and English. What Success Looks Like Success in this role is not measured primarily by the number of campaigns, events or impressions generated. We expect this leader to demonstrate measurable impact on: Product adoption and active users Trading activity and revenue Acquisition and activation efficiency User retention and reactivation Conversion of high-potential user segments Successful adoption of priority products in NEA Identification and closing of meaningful product and market gaps Effectiveness of collaboration between Marketing, Product and Business teams Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Responsibilities Underwriting Framework and Credit Policy: — Design the fund's underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one. — Build the data edge into the process: integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage. Deal Underwriting and Structuring: — Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis. — Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing. — Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel. Credit Committee and Governance: — Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny. — Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds. LP Diligence and Fundraising Support: — Be the credit face of the fund: appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence. — Support capital formation: help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation. Credit Playbook and Team Building: — Codify the credit playbook: standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready. — Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer. Qualifications and Skills Experience: — 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions. — Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred. — Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus. — A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it. Skills and Competencies: — Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation. — The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal. — Enjoys mentoring junior team members and building a strong credit culture as the team grows. — Comfort operating in a lean, fast-moving team where you build the machine you then operate. Education and Credentials: — A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred. Benefits: — 100% company-paid medical, dental, and vision plans. — Unlimited Flexible Time Off. — Personalized career roadmap for each employee. — Professional development through training and educational opportunities. — Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization. Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements. Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk. Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action. Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes. Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting. Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders. Proven ability to influence geographically dispersed teams and senior stakeholders. Nice to Haves Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East. Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies. Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: France WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're seeking an exceptional Customer Success Manager with deep expertise in the French public sector and government landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of French government organizations. WHAT YOU'LL DO STRATEGIC CUSTOMER PARTNERSHIP: - Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions - Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives - Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles (lois de finances), and unique constraints - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction - Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes AI ADOPTION & IMPLEMENTATION LEADERSHIP: - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling - Lead secure AI implementation projects in complex French government environments, including sensitive systems and on-premises deployments - Navigate the unique challenges of French public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes (marchés publics), and regulatory compliance requirements - Create and execute change management strategies to drive user adoption and value realization across diverse government workforces - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value - Drive contract renewals and account growth by consistently delivering value and building trusted relationships CUSTOMER ADVOCACY & PRODUCT INFLUENCE: - Serve as the voice of the French public sector customers within Cohere, advocating for features and capabilities that address government-specific needs - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, French language support, and ethical AI - Contribute to the development of French public sector-specific offerings, implementation playbooks, documentation, and best practices - Share customer insights to inform Cohere's French public sector go-to-market strategy and positioning - Represent Cohere at French government forums, working groups (groupes de travail), roundtables, and industry events YOU MAY BE A GOOD FIT IF: REQUIRED EXPERIENCE: - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts - At least 3-5 years working directly with French ministries, regional authorities, or public institutions in a technology, digital transformation, or consulting capacity - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments - Experience developing and executing customer success strategies, QBRs, and executive engagement programs - Deep understanding of how French government organizations evaluate, procure (following Code des marchés publics), implement, and govern technology solutions - Active Confidentiel-Défense or higher security clearance (mandatory) - Fluent French language proficiency—essential for working across the French public sector FRENCH PUBLIC SECTOR & GOVERNMENT ACUMEN: - Comprehensive knowledge of the French public sector ecosystem: central ministries, regional governments (régions), departmental authorities (départements), public enterprises, and critical infrastructure - Knowledge of relevant legislation and frameworks: RGPD, loi Informatique et Libertés, ANSSI standards, accessibility standards - Experience with French government cloud strategies and security frameworks: France Cloud, Souveraineté numérique NICE TO HAVE: - 3+ years specifically managing GenAI, LLM, or conversational AI implementations - Experience with specific French public sector digital transformation initiatives: France Relance, France 2030 - Direct experience working with French defense, intelligence, public safety, or national security organizations - Background in management consulting, systems integration, or digital transformation consulting for French public sector clients FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Senior Growth Manager will own local growth strategy and end-to-end program delivery across product go-to-market, customer growth, and priority segments, including advanced traders and VIPs. This is a hands-on senior individual contributor role responsible for translating business and product priorities into coordinated growth initiatives and measurable commercial outcomes. The role will act as the key local stakeholder for global Performance Marketing and Lifecycle teams while working closely with Product, Relationship Management, Data, Marketing, and other regional and global stakeholders. What You'll be Doing Own local growth initiatives end to end, from strategy and planning through execution, optimisation, and performance reporting. Lead go-to-market programs for priority products, defining target segments, customer journeys, messaging, incentives, channel plans, and success metrics. Develop full-funnel growth strategies for advanced traders, VIPs, high-value customers, and other priority segments, driving funding, trading activity, product adoption, retention, revenue, and lifetime value. Design loyalty, reward, engagement, and reactivation programs that support sustainable customer and commercial growth. Act as the key local stakeholder for global Performance Marketing and Lifecycle teams, translating local priorities into campaign briefs and collaborating on audiences, customer journeys, creative and messaging. Plan and execute customer events, VIP experiences, partner activations, and industry engagements, managing delivery from objectives and budgets through to stakeholder coordination and post-event reporting. Partner with Product, Data, Relationship Management, Marketing, Legal, Compliance, Risk, and Finance to deliver coordinated, compliant, and commercially sustainable growth programs. Monitor customer and commercial performance, identify growth opportunities, and communicate insights, results, and recommendations to local, regional, and global stakeholders. What We Look For In You Minimum 5 years of experience in growth marketing, product marketing, digital marketing, commercial growth, or a related field. Proven experience managing growth or go-to-market initiatives from strategy through execution and performance reporting. Strong understanding of customer segmentation, lifecycle growth, retention, reactivation, and monetisation. Basic understanding of paid-media and lifecycle-marketing principles, with the ability to brief and collaborate effectively with specialist teams. Experience planning and executing customer events, VIP engagements, partner activations, or industry events. Strong commercial and analytical skills, with the ability to connect growth activities to customer and business outcomes. Proven ability to influence cross-functional stakeholders and work effectively with regional and global teams. Strong communication, stakeholder-management, and project-management skills. Proactive, execution-focused, and comfortable operating in a fast-paced environment. Experience in cryptocurrency, fintech, financial services, or another regulated industry is advantageous. Experience working with sophiscated investors, institution, VIPs, loyalty programs, affiliates, or high-value customer segments is advantageous. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Dubai, United Arab Emirates Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This role offers the chance to drive OKX’s growth in the MENA region by acquiring new VIP clients while building long-term relationships with our existing high-value client base. You will play a key part in shaping and executing our regional VIP strategy, expanding OKX’s footprint across the local market and working closely with regional and global growth, product, and business intelligence teams. What You’ll Be Doing Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels Guide prospective and existing clients through OKX’s product offerings, VIP structure, onboarding journey, and platform updates Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and deliver optimal experiences throughout the client lifecycle Contribute to regional growth strategies and actively participate in online and offline marketing activities, client engagements, and industry events What We Look For In You 4+ years of experience in business development, account management, VIP sales, or client services within cryptocurrency, finance, FX, or a related field Proven track record of acquiring VIP or high-value clients and successfully managing and growing client portfolios Strong relationship-building, prospecting, negotiation, and closing skills Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth Experience working with trading platforms or exchanges is highly advantageous An established network within the MENA trading, investment, or digital asset ecosystem is a strong advantage Fluency in English required; Arabic language skills are a plus Open to business travel across MENA and other regions as required Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-GB1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Singapore based, we are looking for an experienced Senior Product Manager – AI Risk Strategy to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making. At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems. What You’ll Be Doing Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines. Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems. Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities. Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction. Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms. Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness. Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes. Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation. Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs. Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems. What We Look For In You Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline. 5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields. Strong experience designing transaction risk strategies, fraud detection systems or review platforms. Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies. Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus. Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines. Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains. Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems. Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration. Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes. Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions. Excellent problem-solving skills with a high level of ownership and execution. Fluent in both English and Mandarin to support cross-functional collaboration in a global environment. Nice to Haves Experience in cryptocurrency, fintech, payments, banking or internet risk control. Experience building AI-native products or AI-powered operational systems. Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks. Experience with A/B testing, strategy experimentation and online/offline model evaluation. Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk. Experience working with AI coding assistants or automation tools to improve product development efficiency. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ONSITE #LI-WWW Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Design, develop, and enhance backend applications with a focus on performance, scalability, and resilience. Develop and maintain microservices using Java, Spring Boot, and Quarkus. Build cloud-native, event-driven solutions leveraging AWS services. Design and implement distributed architectures using: Amazon SQS, Amazon SNS, AWS Lambda, Amazon DynamoDB, Amazon API Gateway Implement observability best practices, including logging, metrics, monitoring, and distributed tracing. Participate in software architecture discussions and contribute to technical design decisions. Drive code quality, engineering best practices, automation, and continuous improvement initiatives. Leverage AI-assisted development tools, such as Cursor and developer copilots, to improve productivity and software quality. Collaborate closely with cross-functional engineering teams using Agile methodologies. What You Bring Proven mid-to-senior level backend experience in software engineering. Strong proficiency in Java. Hands-on experience developing applications with Spring Boot and Quarkus. Strong experience with AWS, including: Amazon SQS, Amazon SNS, AWS Lambda, Amazon DynamoDB, Amazon API Gateway Experience designing and developing microservices. Strong understanding of distributed and event-driven architectures. Experience implementing observability practices, including logging, metrics, and tracing. Experience working in Agile (Scrum) environments. Experience using AI-powered software development tools such as Cursor, GitHub Copilot, or similar developer assistants. Nice to have Experience with reactive programming using Mutiny or Project Reactor. Experience within investment banking, capital markets, or financial services. Familiarity with the Nasdaq Calypso platform. Experience optimizing highly scalable, mission-critical backend systems. English level Intermediate Work type: Hybrid (2 days onsite per week) Location: São Paulo, Brazil Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Be the Group subject matter expert for Global Tax (Pillar Two, Indirect Tax, Direct Tax, Transfer Pricing, DSTs, and crypto-specific taxes) and provide clear, timely, and strategic guidance to executive stakeholders and other departments on complex financial and tax-related issues. Direct regional and cross-regional financial tax management systems, providing oversight of global tax compliance to ensure proper collection, controls, and reporting across 4+ financial management modules. Lead enterprise engagements with tax authorities and tax consultants globally on group tax matters, and direct global tax controversy defense strategies. Shape group policy and strategy in response to new global tax legislation (including crypto/digital economy developments), evaluate its group-wide implications, and brief executive leadership and the wider business as appropriate. Be proactive in establishing the group tax risk matrix, identifying financial tax risks/opportunities, solving difficult non-predictable issues within finance and other departments, and developing actionable corporate strategies. Spearhead group-wide tax initiatives, implementing best-in-class tax processes and SOPs while refining common team challenges into standardized solutions and promoting them internally. Drive cross-regional implementation and governance of tax determination engines and automation tools for key group tax compliance reporting (Indirect Tax, CbCR, Pillar 2). What We Look For In You Bachelor’s Degree in Accounting, Law, Economics, or Taxation; Master’s in Tax, LL.M., or professional qualification (CPA, CA, CTA) strongly preferred. At least 12–15+ years of relevant experience in international and group tax, with proven leadership within a multinational organization and/or Big 4. Technically strong with deep group-level mastery across global tax regulations, with proven experience delivering results across 4+ financial management modules. Experience leading global tax strategy and compliance in digital or financial services; crypto/fintech exposure is a strong plus. Ability to solve difficult, complex financial and tax issues in a fast-paced, ambiguous, and evolving environment, extending solution frameworks to non-finance departments. Be proactive, strategic, and able to direct cross-regional financial systems independently. Must demonstrate willingness to be hands-on, mentor teams, and promote standardized solution plans cross-functionally. Proficiency in English as a working language and fluency in Mandarin, in order to communicate effectively with Mandarin-speaking executive stakeholders. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You'll Be Doing Manage the day-to-day operations of the customer service team, continuously improving service quality, customer experience, and team efficiency. Monitor and analyze key customer service metrics, identify issues and root causes through data, and develop and drive improvement plans. Independently conduct data analysis, prepare business reports, and perform regular reviews to support team decision-making. Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows. Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools. Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. 岗位职责: 负责客服团队日常运营管理，持续提升服务质量、用户体验及团队效率 关注并分析客服核心数据，通过数据发现问题、定位原因，并制定和推动改善方案 独立完成客服相关数据分析、业务报告及阶段性复盘，为团队决策提供支持 主动运用 AI 提升工作效率，包括数据分析、报告生成、信息处理及简单任务/工作流搭建 持续优化客服流程、SOP、知识库及相关效率工具 协同产品、运营、技术等团队解决业务问题，推动项目高质量、按时交付 What We Look For In You Strong Judgment & Problem-Solving: Demonstrate strong comprehension and judgment, with the ability to quickly identify the core of a problem. Able to make sound assumptions based on experience, determine a reasonable path forward, and make high-quality decisions even when facing unfamiliar situations or incomplete information. Hungry & Strong Drive: Demonstrate strong curiosity and a solution-oriented mindset, with a habit of digging into the “Why” behind problems. Proactively seek better solutions, mobilize resources across teams, drive issues through to resolution, and take ownership of results. Bilingual proficiency in Mandarin and English as working languages: Able to communicate effectively in both written and spoken Mandarin and English, participate in bilingual meetings and work presentations, and regularly engage with Mandarin-speaking clients and stakeholders to ensure clear and effective communication. Data Analysis: Proficient in Excel and other data tools , with the ability to independently perform data analysis, prepare reports, identify issues, and generate actionable business insights. Practical AI Skills: Have proven experience using AI to improve work efficiency. Able to effectively use AI for data analysis, reporting, information summarization, and building simple AI-powered tasks or workflows. Relevant experience in customer service, customer experience, or customer service operations, with solid team management experience. Strong ownership, self-motivation, and a growth mindset, with a willingness to continuously learn, innovate, and improve. 任职要求: 认知判断力强: 具备敏锐的理解和认知能力，能够快速抓住问题本质；面对未知或信息不完整的情况，能够结合经验进行预判，找到合理路径并做出高质量判断 进取心 & 推动力强: 有强烈的求知求解欲，习惯深入理解事情背后的 Why；面对困难能够主动寻找更优解，积极协调团队内外资源，持续推动问题解决并对结果负责 中英双语可作为工作语言： 能够进行中英文书面及口头沟通，参与中英文会议及工作汇报；工作中需频繁对接中文客户及利益相关方，确保沟通准确、高效 具备数据分析能力: 熟练使用 Excel 等数据工具，能够独立完成数据统计、分析及报告，并从数据中发现问题、形成业务洞察 具备实际 AI 应用能力: 有真实的 AI 提效案例，能够熟练使用 AI 辅助数据分析、数据报告、信息总结等工作，并能搭建简单的 AI 任务或工作流 具备客服、客户体验或客服运营相关工作经验，有一定团队管理经验 具备较强的责任感、自驱力和成长意愿，愿意持续学习、创新和自我迭代 Benefits & Perks: Competitive remuneration package (Base Salary + Yearly Bonuses) Meal allowance Unlimited transport allowance (T&C apply) Monthly team building Fitness & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations #LI-Onsite #LI-JC3 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .