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Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Suite Attendant for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibility of the Suite Attendant is to ensure guest satisfaction through the delivery of a quality and consistent in-suite/ stateroom service What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Responsible for the cleanliness of all guest staterooms/ suites in assigned section. Provide personal assistance to guests and aim to exceed their expectations. Be friendly and helpful to all guests in assigned section and all other areas. Provide introduction and greet guests boarding in assigned suites during embarkation period. Explain features of the cabins such as TV/DVD/INET, minibar, safe, room service system, laundry service and other services provided. Handle all linen for the daily operation. Use chemicals in safe, responsible and cost-effective way Take care of the necessary exchange in the ship laundry. Takes care of guest personal laundry requests. Strip and re-cover beds according to set schedule and standards. Restock the Mini-Bars, complimentary soft drinks, water. Replenish supplies such as drinking glasses, stationary, ice and all other amenities. Report and follow up all defective equipment, fixtures and supplies. Cooperate with the Guest Experience Ambassador to create a positive atmosphere for the guests. Ensure the cleanliness of the staterooms, by working with the House Attendants Report any deficiencies to the Executive Housekeeper/ Housekeeping Supervisor. Handle all equipment in assigned section safely (vacuum cleaner, suite attendant cart, etc.) ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school diploma or higher. Equivalent combination of education and shipboard experience Minimum of three years related experience as suite attendant in luxury hotels and/or onboard cruise line Excellent communication skills and proficiency in English are a must Possess ability to make decisions Good administrative skills Must be cost and quality conscious Work with international team members Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Server for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Server plays a vital role in delivering exceptional dining experiences onboard a luxury yacht, reporting directly to the Food and Beverage Supervisor. This position is dedicated to providing attentive and personalized service that reflects the highest standards of luxury hospitality. Servers will create memorable moments for guests while working collaboratively with all front-of-house and culinary teams to ensure seamless service across all dining venues. In this role, the Server is responsible for taking orders, delivering and serving food and beverages, and ensuring guest satisfaction throughout the dining experience. They will actively engage with guests, providing recommendations and addressing any needs or concerns promptly. A commitment to excellence and teamwork is essential, as Servers will work closely with the Food and Beverage Supervisor and other team members to maintain high service standards across all dining areas, including crew dining, in-suite dining, and special events. A basic knowledge of beverages is required for this role: alcoholic and non-alcoholic. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide attentive, personalized service to all guests, anticipating their needs and preferences in a luxury environment. Engage with guests to create memorable dining experiences and foster lasting relationships, utilizing knowledge of guest preferences and special occasions. Respond promptly to guest inquiries and concerns, ensuring satisfaction throughout their dining experience. Ensure food and beverage products are promptly picked up from the galleys and pantries and delivered to guests to ensure quality and integrity of product. Familiarity with luxury yacht operations, including understanding the unique needs and expectations of high-net-worth individuals. Ability to navigate onboard etiquette and protocols, ensuring discretion and professionalism at all times. Knowledge of yacht amenities and activities to enhance guest engagement and provide tailored recommendations. Work collaboratively with the front-of-house team, following guidance from the Food and Beverage Communicate effectively with kitchen and bar staff to coordinate orders and ensure timely delivery of food and beverages. Participate in pre-shift meetings to stay informed about menu items, specials, and service expectations. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A high school diploma or equivalent is required; further education in Hospitality or related fields is a plus. Previous experience in a server role, preferably in luxury hospitality, fine dining, or yacht settings. Strong communication and interpersonal skills, with the ability to work well in a team-oriented environment. Familiarity with food and beverage service techniques is preferred; knowledge of wine and cocktail offerings is a plus Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Restaurant Host for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Restaurant Host plays a vital role in delivering exceptional guest experiences and maintaining the highest standards of luxury hospitality onboard. This position involves overseeing dining operations within designated areas of the restaurant, bar, and lounge, ensuring that guests receive personalized service that aligns with our commitment to excellence What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide outstanding, personalized dining experiences that exceed guest expectations through attentive service. Utilize guest preferences and feedback to tailor service offerings and foster lasting relationships. Actively solicit and document guest feedback during their dining experience to identify areas for improvement and enhance service offerings. Efficiently manage the restaurant's reservation system to optimize seating arrangements and guest flow. Ensure accurate and timely communication of reservations to the service team. Welcome guests warmly upon arrival, provide menus, and escort them to their tables. Maintain an organized seating chart to balance service across the dining area. Handle waitlist operations during peak dining times, effectively communicating wait times to guests and ensuring a smooth flow of service. Monitor table turnover rates and coordinate with the front-of-house staff to ensure timely clearing and resetting of tables for incoming guests. Maintain open lines of communication with servers and kitchen staff to relay any special requests or dietary restrictions from guests, ensuring seamless service delivery. Address any guest inquiries, concerns, or complaints promptly and professionally, demonstrating a commitment to guest satisfaction and a proactive approach to problem-solving. Maintain high standards of cleanliness and organization in all dining areas, adhering to health and safety regulations. Demonstrate knowledge of food and beverage reservation systems and related technical applications. Utilize Microsoft Office applications for scheduling, reporting, and communication. Manage the flow of service during meal periods, ensuring timely delivery of food and beverages while maintaining exceptional standards. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A degree in Hospitality Management or a related field is preferred. Relevant experience in fine dining service or luxury hospitality is essential Minimum of 3-5 years in food and beverage roles, with at least 1-2 years in a luxury restaurant setting. Proven experience in cruise line operations or similar environments is a plus. Familiarity with food and beverage reservation and operational systems is required. Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Guest Services Agent for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibilities of the Guest Services Agent is to aassist all guests with any service issues, queries and complaints, as well as providing general Yacht, port, tour & travel information. Meet or exceed guest expectations on every occasion. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries Work in top level company and paradise-like settings with world-class onboard facilities Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide guests with general ship, port and tour information; become knowledgeable concerning all facets of shipboard organization and services, ports of call and shore excursions. Process all passengers at embarkation/registration according to the embarkation SOP. This includes, lifting tickets, collecting passports and other documents. Liaise with other departments on any suite issues, changes or other requests. Confirm any restaurant reservations in co-operation with Restaurant Manager. Handle administrative services and communication services (copy, scanning, mail, fax, phone, etc.). Receive lost and found items. Maintain a working change fund for the cashing of passenger travelers’ checks, currency exchange. This fund to be balanced daily. Ensure that all received passenger complaints are either settled immediately or referred to the MOD. Ensure glitches are tracked and entered into the system immediately for full awareness and resolution and follow up. Prepares the Guest Berthing list, Guest lists, Party invitations, Gift Orders and special notes from the Ship’s management to the guests. To the maximum extent possible, become aware of each guest name as soon as possible during each cruise. Be the main contact for ship board Chat services. Be able to immediately acknowledge the guest inquiry and coordinate with the necessary departments for follow up. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school education or higher. Equivalent combination of education and shipboard experience. Minimum of three years of related experience in customer services in luxury hotels and/or onboard luxury cruise lines Familiar with basic shipboard operation. Fluent in written and spoken English Knowledge of general office practices, procedures and equipment. Ability to prioritize tasks and work independently. Strong organizational, interpersonal and communication skills. Ability to interact with senior-level management and owner representatives. Adherence to specific scheduled working hours yet being flexible to operational requirements. Ability to interact professional in an international team. Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment. Easily adapts to change. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Guest Experience Ambassador for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibilities of the Guest Experience Ambassador are to provide the most personalized and individually curated experience for each suite guest. In this capacity he/she is the direct link between the guests and shipboard senior officer as necessary. The Guest Experience Ambassador will work closely with all departments to respond to guest requests, glitches, and providing anticipatory service. The Guest Experience Ambassador will assist with guest, arrivals and departures as necessary. Will also demonstrate the ability to go above and beyond to deliver Best in Class service. Must be able to communicate effectively with UHNW guests and be proficient in hospitality software programs (i.e. Opera, Hotsos, Golden, Chat, Key,) to accurately input special arrangements the guest has made and to assure proper billing. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries Work in top level company and paradise-like settings with world-class onboard facilities Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping. Be aware of the incoming guest profies through Golden in order to provide a more personalized stay and exceed the guest expectations. Based on guest profile, and preferences prior to arrival, choose the appropriate amenity based on Suites selection Pesonally escort their guests to the suites and provide a personalized check in experience. As the Guest Suite Ambassador you may also be asked to provide and arrange concierge, personal assisance service, make dining reservations, book tours, excursions, arrange transportation tickets, personal shopping service all while creating curateed, bespoke experiences for our guests, story records, including the recording of guest information received from other FS Hotels or departments and the guest’s preferences. Manage glitches, in conjunction with management team. Be available to wish farewell to VIP guests upon check out. coordinating with all departments. Maintain accurate information in hotel systems that will accurately capture the guest experience and any glitch recovry measure taken while onboard. Attend daily morning meeting with department heads. Attend any other necessary meetings, such as labor meeting, group resume meeting. Ensure all VIP sheets are always up to date with relevant information. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A diploma in Hospitality management. Equivalent combination of education and shipboard experience. USPH or HACCP certification Minimum of 3-5 years of related experience as Head Butler in luxury hotels and/or onboard luxury cruise line. Vast knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation. Fluent in written and spoken English. Knowledge of general office practices, procedures and equipment. Ability to prioritize tasks and work independently. Strong organizational, interpersonal and communication skills. Ability to interact with senior-level management and owner representatives. Adherence to specific scheduled working hours yet being flexible to operational requirements. Ability to interact professionally with an international team Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment Easily adapts to change Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring BEVERAGE MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Beverage Manager assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 3 years as Beverage Manager. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Assist the Food and Beverage Manager and Restaurant Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager and the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Assist the Food and Beverage Manager and Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Shore Excursion Associate for Carnival Cruise Line! The Carnival Adventures is an integral part of a guest cruise vacation. Assisting guests with the experiences at the ports of call. The role of Shore Excursion Associate is to assist the Shore Excursion Manager in maximizing net revenues for the department, whilst maintaining the highest level of guest service and product quality in a safe environment, Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Partake in, and monitor the Shore Excursion Program Assist with the dispatch of all Shore Excursions; pier & lounge dispatch Achieve sales targets Achieve guest satisfaction targets (TGEM) Handle guest enquiries and complaints Promote and process Carnival MasterCard applications Maintain professional working relationships with Tour Operators Liaise with Product Team to maximize revenue Requirements: Experience of hospitality industry (2 years min): either hotels, tour companies or cruise lines. Excellent command of the English language, both verbal and written. Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Experience and competence in sales. Understanding of marketing and promotion methods. High level of computer skills including Microsoft packages. A good understanding of safety and environmental ideals. Understanding of revenue responsibility. Driver's License preferred. Ability to swim and partake in adventure activities Excellent verbal and written communication skills (guest, team, other departments, management, partners) Approachable and a good listener Ability to work under pressure Strong planning and execution skills: able to prioritize, organize and take a structured approach Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: October 9, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Munich, Germany A bit of context Our Client provides a HRIS SaaS solutions to boost employee efficiency and engagement. They address the main areas of administrative and HR management: time and activities, annual reviews, employee pulse surveys, expense reports, etc. Their products are being used by more than a million people in various businesses, including the upscale Accor hotel chain and the surf brand Rip Curl, as well as in rapidly expanding international companies like Novo Nordisk, Nexthink, and Michel&Augustin. In the realm of stern management tools, they are driven by the conviction that software should not be grey, ugly or boring. That's why they focus on the design and user experience of our products. In 2022, our Client  celebrated its 20th anniversary and embarked on its internationalization journey by establishing subsidiaries in Barcelona and Geneva in 2022 and more recently the Munich office in 2024. Your role We are looking for a Partner Development Manager to generate business leads for the German sales team and to build a strong ecosystem of tech partners in Germany as we have in other countries with a strong partnership ecosystem of 100+ tech partners. Reporting to the Country Manager you will be in charge of : - Creating a portfolio of partners - Developing business relationships - Managing your portfolio of partners Partners may include other SaaS technology providers, solution integrators, tax advisory associations, or HR consulting firms. You will work closely with a global team managing partnerships at Lucca to align partnerships strategies. They will provide you with support, especially during the onboarding period. In more detail, your tasks will involve: Development of the Partner Network in Germany : - Conduct market research to identify potential partners. - Target, identify, and approach prospective partners. Management of the Partner Prospect Portfolio - Monitor the portfolio of prospects with partner sales teams: track partner KPIs, update partnership opportunities. - Conduct product demonstrations for partners and address their product-related questions. - Hold regular meetings with representatives within the partner organizations. - Support partners in their efforts (e.g., bids, presentations, etc.). Partner Network Engagement - Assist in preparing and co-hosting events organized by partners: webinars, trade shows, forums, user clubs, meetings with prospects, etc. - Contribute to updating the content of various tools and materials related to commercial activities. - Stay informed about product launches and roadmap updates. Partner Relations - Ensure partner satisfaction as well as that of their clients. - Propose improvements to the current processes. Partner enablement & processes - Put in place the partner processes with operation team (workflows, CRM). - Develop or adapt partners assets (partners presentations, documents). Requirements Ideal profile ❏  Bachelor or Master degree in business development or related field. ❏  1-2 years prior experience in a B2B sales role in the German market with a partnership mindset or key account management. ❏  Knowledge of the HR domain would be greatly appreciated. Otherwise, we will teach you ;). ❏  Languages: German (C2), English (C1) and French would be a plus. ❏ Comfortable in a fast-paced environment, recovering quickly from setbacks and seeing them as an opportunity to progress. ❏  Like to work in an international team and in a good mood. ❏  Team spirit and intellectual curiosity are your top 2 qualities. Recruitment process Step 1: Phone interview with the Talent Acquisition Manager (30 minutes) Step 2: Interview with the Country Manager (60 minutes) Step 3: Case study followed by a small interview with future colleagues (60 minutes) Step 4: Final Talk in our Munich office(45 minutes)

Location: Munich, Germany About Our Client Our client has been developing SaaS solutions to increase employee efficiency and engagement. They address the main administrative and HR management issues: time and activities, expense reports, personnel administration, annual reviews, and measuring well-being at work. Their solutions are used today by over one million users in all types of companies (from the chic hotel chain Accor to the surf brand Rip Curl) and particularly in those with strong growth developing internationally (Novo Nordisk, Nexthink, etc.). While they operate in the very serious field of management tools, their work is guided by the belief that a management software doesn't have to be gray, ugly, or boring. That is why they attach great importance to the design of their interfaces and the user experience. In 2022 our client celebrated its 20th anniversary and embarked on its internationalization journey by establishing its first two subsidiaries outside of France, in Barcelona and Geneva. They now want to develop their potential and footprint in the DACH market, by growing their client base not only in Switzerland, but also in Germany. As a European company, they are eager to lean on local culture and adapt to it in their internal collaboration. About Your Role They are looking for their first Business Developer to join the German team and help make Lucca an emerging player in the German market. As one of the first members of their team in Munich, you will be a cornerstone of this new adventure! So, what would you be part of? Reporting to the Country Manager Germany, you will participate in the definition and execution of the business development strategy, bring new leads with high potential and contribute to their aim of becoming a key player on the local market. To be successful in your mission, you will have to interact and work with various Business Units (Sales, Marketing, Business Tech, etc.). Your Tasks Search for new business opportunities using any relevant mean (phone, email, linkedin, professional network…) and qualify inbound demand generated by the Marketing Team. Deeply understand the needs of their potential clients in Germany and obtain qualified appointments (physically or remotely). Present their solutions and convince prospects of our added value. Quote commercial offers, negotiate and finally close deals. Ensure a high level of client satisfaction and identify new needs among their clients in order to sell them new solutions. Suggest new sales techniques, optimizing their lead qualification strategy and processes. Rigorously use our client's CRM Salesforce and their marketing automation tool Outreach. Requirements This job will suits you beautifully if : You have a Bachelor / Master’s degree in sales or related field. Proven track record of success in full cycle sales in the German market, preferably in a SaaS environment., ideally in a SaaS or subscription model company. Knowledge of the HR domain would be greatly appreciated. Otherwise, we will help you ;) You have very good communication skills both in writing and orally, to communicate internally and represent the company in the country. You are comfortable in a fast-paced environment, recovering quickly from setbacks and seeing them as an opportunity to progress. You like to work in an international team and in a good mood. Team spirit and intellectual curiosity are your top 2 qualities. You are native German & fluent in English. Recruitment process Step 1: Phone interview with the Talent Acquisition Manager (45 minutes) Step 2: Manager interview (60 minutes) Step 3: Interview with the Chief Sales Officer (45 minutes) Step 4: Case study followed by an interview (60 minutes) Step 5: Our “Grand Oral” (45 minutes)

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring IT SPECIALISTS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: IT specialist assists the Shipboard Management with all the matters related to the IT Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. the Chief Purser in directing the Clearance Operation to ensure all documents for arrival and departure will be managed in a timely manner, Ensure that all (Crew and passengers) documents will meet all custom / immigration requirements in diverse destinations. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in Information Technology Science or related field from an accredited college or university or the international equivalent. Five year progressive IT experience in an upscale hotel or cruise ship of which three years as IT officer / System Administrator. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Proficiency with Microsoft Office, IISII and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the IT Operation together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required. Be on call to solve problems and help Hotel users as required. Standby during critical situations where the system must not fail (Embarkation, Remote Check-in, Cruise Closedown etc...) Ensures that unauthorized software installations are allowed without exception. The computer system is a business tool, not for private entertainment. Checks that daily backup is done and that tapes are kept in a safe place, accessible only to the System Administrator The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WIPER for Virgin Voyages! The Wiper is to assist the 1 st Engineer/Engine Foreman in the completion of day to day watch keeping activities and other activities in the Engine room and other areas of the vessel as required. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the daily maintenance and cleaning of specific Engine parts as directed by Line Manager. Provides assistance to licensed Engineers and Superior Engine Ratings in various tasks in the Engine room. General painting and cleaning of the Engine room, trash pickup, tools and instruments. Assist with planned maintenance assigned to their department as directed by Supervisor. Partake in inspections, trainings and meetings as instructed by the Head of Department. Other tasks pertaining to departmental operations as instructed by the Head of Department. Ensures that the set standards are kept. REQUIREMENTS: Minimum 21 years old Engineering Watch Rating III/4. All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: March 29, 2024

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position WASTE RECYCLING TECHNICIAN for Virgin Voyages! The Waste Recycling Technician is responsible for ensuring all waste created by the vessel is sorted, handled and disposed of according to Environmental regulations. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Responsible for the general operation and cleanliness of Waste Treatment room. Ensuring items are stored in a safe and efficient manner to reduce the risk of hazardous occurrences. Operates and controls the incinerators and shredders in a safe and efficient manner taking into consideration the hazards associated and ensuring proper segregation of waste being input. Ensures all waste is properly prepared to be processed into the incinerators, shredders, compactor or stored in the cold store. Notifies 2 nd Engineer Environmental of all technical related problems in the Waste Treatment area. Notifies the 2 nd Environmental if a consistent quantity of garbage is not separated correctly. Ensures that all waste is properly separated, packaged and labeled as required before disposal ashore. Ensures special waste such as lamps, cartridges, batteries etc.. are properly disposed ashore according to the Environmental Officers instruction. Responsible for safely landing waste material in scheduled ports as per the Environmental Policy. Must be present in the Incinerator Room whilst Incinerator is in use. Responsible for obtaining permission from the Engine Control Room before starting any operations such as burning in the incinerator, food waste discharge, crushing bulbs. ETC. REQUIREMENTS: Minimum 21 years old Minimum 2 years’ experience as Waste Recycling Operator or Waste Disposal Operator onboard a Cruise Ship. All certificates as required by the STCW code for this position. Good command of the English Language. Experience in dry dock is preferred NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position UPHOLSTERER for Virgin Voyages! The Upholsterer is to assist the Carpenter Supervisor in the completion of day to day tasks involved in the daily operation. WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Upholstery jobs on the furniture and items throughout the Ship Ensure the cleanliness and operation of the Upholstery workshop, equipment, inventory, and consumables Perform emergency duties Responsible for inventory, cleanliness, and functionality of assigned tools Ensure that assigned maintenance and repair is reported in closed-loop communication with Supervisor Ensure necessary records are accurately maintained Effectively communicates and collaborates with other departments Participate in inspections, training, meetings, and functions as necessary Other duties and tasks as assigned REQUIREMENTS: Minimum 21 years old Minimum 2 years experience as Upholsterer onboard a Cruise ship. Recognized qualification All certificates as required by the STCW code for this position. Good command of the English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: August 09, 2023

Location: VIRGIN VOYAGES, Worldwide WHY WORKING ON CRUISE SHIPS? Cruise ship is like a floating city with cozy hotels, casual and luxury restaurants, kid's rooms, pools, casinos, theaters, and penetrating joyful atmosphere of fun. Working on cruises ships is an excellent opportunity to work, travel, and save money at the same time. Giant cruise companies are constantly growing and expanding their operations building new cruise ships, thus more and more employees are needed for various positions - receptionists, hairdressers, croupiers, cleaners, animators, nurses, cabin stewards, bartenders, cooks, photographers, waiters, electricians, engineers, carpenters, shop attendants and many other. Cruise companies employ international crewmembers from more than 72 countries, so different nationalities work and live together sharing common interests and often becoming friends. AHOY, DEAR CANDIDATES! Virgin Voyages provides just great work conditions: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence The Gig: The Tailor is responsible for all tailoring repairs required onboard including but not limited to Uniforms, Sailors garments, curtains, linen and other fabric requiring repair. Responsibilities: Responsible for maintenance and tailoring repairs of Uniforms for all Crew onboard. Responsible for tailoring repairs and alternations upon Sailors requests of garments. Repairs any torn or damaged linen for the Housekeeping department. Monitors supplies and orders when necessary threads, needles, buttons etc. Carries out maintenance and repair of soft furnishings, curtains and drapes. Informs Executive Housekeeper of any problems regarding uniforms, linen or other fabric equipment and keeps informed of any shortages or major damages. Assists Linen keeper during busy periods as required. Ensures workshop is kept clean and tidy at all times. Partake in inspections, trainings and meetings as required by Head of Department. Ensures that the set standards are kept and staff members work according to their respective job descriptions. Super Powers Required: Preferred fashion/clothes design education Mandatory experience on board (can be in another department) Experience as a tailor needed min 2 years Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position. Good command of the English Language What Matters to Us At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOUS CHEF for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who has got the chops to help us bring our epic culinary experience to life. We love food... and we assume that you do too! This ‘someone’ will oversea an entire galley outlet and ensure that all aspects of the outlet are operating in ship-shape. Sound interesting to you!? ... Keep reading! In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Responsible for maintaining and producing high level standards in food quality in the assigned outlet ● Responsible for the entire operation of their assigned outlet in terms of food safety, creativity, cleanliness, team performance ● Adheres to and monitors that HACCP and USPH rules and regulations are followed on a daily basis ● Meets with Executive Sous Chef and/or Chef De Cuisine on a daily basis to review production schedules and internal requisitions for their outlet ● Monitors portion control and conducts spot checks ● Carries out inspections and spot checks of storerooms within their outlet ● Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule ● Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to quality, taste and/or appearance ● Carries out the service line in their assigned outlet including but not limited to the efficiency of service, presentation and plating ● Communicates with Asst. Food and Beverage Operations Director for any provision related matters ● Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure members of his team are fully familiar ● Monitor Work and Rest hours of all members of their team ensuring ILO guidelines are adhered to ● Assist in the preparation and implementation of work rotas for their outlet team ● Monitor performance of their team ensuring that they are working to company, HACCP and USPH guidelines ● Conducts menu explanation to the Restaurant team in their assigned outlet prior to the start of service ● Inspect cleanliness and condition of assigned station and service areas and rectify any deficiencies ● Monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards ● Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Responsible for the appearance and cleanliness of their outlet culinary team. REQUIREMENTS: Minimum 3 years’ recent experience as a Sous Chef onboard a Premium Cruise ship Extensive knowledge of food handling procedures with regard to public health standards Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent understanding of food specifications, including but not limited to USDA meat and standards and grading Knowledge of Vessel Sanitation Program regulations and procedures All certificates as required by the STCW code for this position Ability to read, interpret and demonstrate the preparation of recipes Basic knowledge of HACCP rules and regulations Strong written and verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SOMMELIER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!) Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: * STCW certification * Joining tickets * Pre-Employment Medical Examination (PEME) * Necessary Visas * Joining expenses, such as transfers, hotel accommodations, subsistence THE GIG: We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ When life hands you lemons, make wine! Our sailors love to wine-down & say cheers and this ‘someone’ will help our sailors do so. They are a wine guru and know exactly what wines our Sailors (guests) would love. In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you. RESPONSIBILITIES: ● Provide an epic experience for our guests at all times ● Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet ● Maintain complete knowledge of designated glassware and garnishes for each drink ● Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet ● Competently open and serve wine/champagne bottles ● Fully knowledgeable in standard cocktail recipes, wine lists, spirits, other alcoholic beverages, garnishes and presentations ● Responsible for planning and leading the training of all bar crew in the knowledge and proper serving of a variety of wines via ‘on the job’ training ● In charge of restocking the Wine Cellar on a daily basis and to participate in the loading of wines to the vessel when necessary ● Responsible for keeping their workstation to a clean and tidy standard as per company requirements ● Aware and able to implement company beverage control procedures ● Assists in preparing all restaurants for service as needed and when required ● Able to talk sailors through the full wine list and if necessary assist with choices and is able to make recommendations based on the cuisine served to the Sailors satisfaction ● Sets up any wine tasting events and any other events as requested by the Beverage Operations Manager ● Timely handling and resolving of guest complaints concerning sommelier activities and informs Beverage Operations Manager ● Ensures good stock control and accurate charging to accounts ● Responsible for monitoring the inventory of wine glasses, utensils and bottles ensuring all wine glasses and utensils are in pristine condition at all times ● Ensures a professional service is delivered to sailors at all times and personal appearance and uniform are kept to company standards ● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ● Works to maintain company safety, hygiene and sanitation practices at all times and maintaining cleanliness of all areas up to USPH and company standards ● Prepares pre-orders of wine and ensure they are on tables in preparation of service ● Follows the Responsible Service of Alcohol policies and procedures and discreetly informs the Beverage Operations Manager if a sailor has consumed in excess REQUIREMENTS: Minimum 3 years’ recent experience as Sommelier/Wine Waiter onboard a Premium Class Cruise ship or 4/5 star hotel/resort Excellent organizational skills and able to juggle several operations in one go WSET Level 2 in Wines and Spirits or recognized Wine Qualification Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity Excellent presentation skills to present training programs Administrative skills to manage training program Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills WHAT MATTERS TO US: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 15, 2022 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position SERVER for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the assigned outlet Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and menus of assigned restaurant and/or outlet Ensures each table assigned to them is set up according to the restaurant standard operating procedures, as well as cleaned properly and organized in accordance with company and USPH rules and regulations prior to, during and at the end of service Ensure they are present when Sailors arrive and leave tables in their designated area for greeting or providing a farewell Offers the menu and discusses options and recommendations for both food and beverage Ensures all dietary requirements are fulfilled and any special requests are noted and discussed with Maître d’, passing all necessary information onto the Galley Takes and processes orders in their area and if required, appraises Sailors of any delays to food being delivered Ensures the delivery of food ordered is done in a timely manner, monitoring temperature and presentation standards as per service procedure Visits each table of their respective area engaging with and receiving feedback regarding the food and service to ensure sailors have the utmost satisfaction Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner, according to the handling guidelines Informs their respective Supervisor or Manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the company’s alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching Assists with embarkation/disembarkation procedures and luggage handling as and when required Performs other restaurant, Room Service and Crew Dining Service duties as and when required REQUIREMENTS: Minimum 21 years old Minimum 2 years’ recent experience as a Waiter/Server onboard a Cruise ship or in a 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong English language written & verbal skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: July 19, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position RESTAURANT SUPERVISOR for Virgin Voyages! WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Provide an epic experience for our guests at all times Maintain complete knowledge of all service items, cooking methods and beverage selections available in the assigned outlet Assists with the training of the Quick Service Attendants and other restaurant teams on respective food/beverage concepts, menus and service procedures Responsible for providing supervision and support to Quick Service Attendants helping to provide a professional and welcoming atmosphere and service to all Sailors and Crew Maintain complete knowledge of proper table set ups, room capacity, hours of operation, menus, price range, buffet line setup, refill, clearance and dress code of assigned restaurant and/or outlet Regularly visits each table of their respective restaurant and/or outlet engaging with and receiving feedback regarding the food and service ensuring sailors have the utmost satisfaction Ensures all team members perform and adhere to company guidelines and policy at all times Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner Informs the Restaurant Manager on all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve Responsible for carrying out supervisory duties in respective outlet they are assigned to. Assigns service stations to the wait staff from the respective assigned outlet based on performance, and ability without discrimination or favoritism Ensures that all health rules and regulations such as USPH are maintained and adhered to and where necessary provide training to other members of the Restaurant team Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary Monitors and assists clear down routines after service and ensures the appearance and condition of all items including cutlery and tableware meet Virgin Voyages’ standards Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching REQUIREMENTS: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Minimum 2 years’ experience as Restaurant/Lido Supervisor or Head Waiter onboard a Cruise ship or 4/5 star hotel/resort or restaurant Passionate about people and able to handle guest complaints with a smile! All certificates as required by the STCW code for this position Strong written & verbal skills Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: August 28, 2024 You can submit your Resume here pushing APPLY TO POSITION button below In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions