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Location: Baku Workplace: onsite ABOUT YOU Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company. This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation. Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need. As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Perform Application Security Reviews - Conduct code reviews, run SAST / DAST and dependency scanning tools, and work with engineering to resolve findings. Participate in Threat Modeling - Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process. Help Harden Cloud and Container Infrastructure - Work on GCP, Kubernetes, and IAM configurations to strengthen the security of our cloud and container environments. Participate in Pen Test Remediation - Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager. Partner with Engineering on Secure Design - Review architectures, advise on secure implementation patterns, and help teams make informed security decisions. Identify and Track Security Findings - Document findings, assess severity, and track them through the remediation lifecycle to resolution. Support Incident Response - Help investigate and document security events, contribute to root-cause analysis, and support containment efforts. Write Async Security Guidance - Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones. Support Product Security - Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed. What You Bring Foundational AppSec Knowledge - Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review. Cloud Environment Exposure - Has worked with GCP or a similar cloud provider and is comfortable with IAM , networking, and container concepts. Code Literacy - Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues. Security Tooling Familiarity - Has used or is familiar with SAST , DAST , or dependency scanning tools and understands how they fit into a development workflow. Strong Written Communication - Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences. Collaborative Mindset - Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems. Self-Directed with Growth Mindset - Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team. Nice to Have Threat modeling experience; Hands-on Kubernetes or container security experience; Infrastructure security background - Linux, networking, vSphere/ ESX; Familiarity with NIST CSF , PCI , SOC 2, or ISO 27001 from a technical perspective; Detection engineering or incident response experience; Experience building security automation or internal tooling; Relevant certifications ( OSCP , GWAPT , CKS , or similar hands-on certs). Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.

Location: Baku Workplace: onsite ABOUT YOU We are looking for a junior application security specialist to join a growing security team at Xsolla. This is a hands-on role where you will work closely with senior specialists to identify, assess, and help remediate security vulnerabilities across our products and infrastructure. You will be involved in day-to-day AppSec work - code reviews, vulnerability triage, threat modeling, and security testing. You are curious, detail-oriented, and eager to develop deep expertise in application security. You do not need to have all the answers, but you ask the right questions and follow through. This is a strong learning environment. You will be exposed to real-world security challenges in a payment platform operating at scale, and supported by experienced security specialists who will help you grow.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Triage Security Findings - Assess incoming bug bounty reports and scanner findings. Evaluate validity, calculate real severity, and escalate appropriately with clear written summaries. Assist with Vulnerability Assessments - Participate in security assessments of web applications and APIs. Help identify and document risks in new features and existing systems. Write Clear Security Documentation - Document findings, reproduction steps, and remediation guidance in a way that engineering teams can act on. Support Threat Modeling - Participate in threat modeling sessions. Learn to identify trust boundaries, data flows, and attack surfaces in system designs. Monitor Security Tools - Help operate SAST , DAST , and dependency scanning tooling. Track findings, reduce noise, and support remediation workflows. Support Code Reviews - Review code for common vulnerability classes under guidance of senior specialists. Learn to identify security issues across PHP, Python, and Go codebases. Stay Current - Follow developments in the security community. Bring awareness of new vulnerability classes, CVEs, and attack techniques relevant to our stack. What You Bring Web Security Fundamentals - Solid understanding of common vulnerability classes: OWASP Top 10, CSRF , XSS , IDOR , SQL injection, open redirect, authentication and session management weaknesses. You understand root causes, not just names. Web and Browser Fundamentals - Solid understanding of how web applications work: HTTP request/response cycle, client-server model, REST APIs, how browsers handle same-origin policy, cookies and their attributes, and CORS . This is the foundation everything else builds on. Security Testing Tools - Hands-on experience with Burp Suite or similar web application security testing tools. You have used them to intercept, modify, and replay requests — not just run automated scans. Vulnerability Documentation - Able to reproduce a vulnerability and write it up clearly: reproduction steps, proof of concept, and impact statement. Findings that engineering teams cannot reproduce or understand do not get fixed. Secure Development Awareness - Familiarity with foundational secure coding concepts: input validation, output encoding, parameterized queries, and least privilege. Code Readability - Ability to read and follow code in at least one language relevant to web security - PHP, Python, JavaScript, or Go. You don't need to be a developer, but you need to follow logic and spot security-relevant patterns. Analytical Thinking - You reason through problems methodically. You can explain not just what a vulnerability is but why it exists, how it is exploited, and what fixing it actually requires. Clear Written Communication - You write findings and summaries that are precise, reproducible, and useful to the engineers who need to act on them. Curiosity and Initiative - You dig into problems rather than stopping at the surface. When something looks wrong, you investigate before concluding Nice to Have Participation in bug bounty programs or CTF competitions; Basic scripting ability for automation - Python or Bash; Familiarity with CI/CD pipelines and where security tooling fits; Exposure to cloud environments - GCP, AWS, or Azure; Relevant coursework or certifications - eWPT, CEH , PortSwigger Web Security Academy progress, or similar entry-level credentials. Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.

Location: Slovakia Workplace: remote As a trusted global transformation partner, Welo Global accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welo Global delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welo Global delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Welo Global | Enterprise Localization, AI & Multilingual Solutions Platform   OVERVIEW   At Park IP, Welo Global’s Legal Service Line, we are currently seeking experienced patent translators to support our growing portfolio of patent translation projects.  We are looking for linguists with proven experience translating patents from English US (en-US) into Romanian (ro-RO):  The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Biology.   Project Details   Job Title: English US into Romanian (ro-RO) Patent Translator  Location: Remote   Content Type: Biology    Expected Weighted Volume Per Week: 2,000 to 5,000  CAT Tool: JIRA, XTM   Employment Type: Freelance Main Duties Translate patent-related content from English US (en-US) into Slovak (sk-SK), with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client; Follow instructions, for example Translation process, CAT tool usage, etc. Communicate effectively and response promptly in English. Requirements Minimum two years' experience translating and reviewing content in the patent field of Biology; Native fluency in target language; Degree in linguistics, translation or equivalent experience. When you join Welo Global, you have the opportunity to bring your career to the next level:   Receive steady volume of work and long-term partnership {where this applies}    Professional development: work on exciting projects that will empower you keep learning and growing   Work with a multicultural, international team with a great variety of documents and content types     24-hour 6-day a week support from our Community team.   If this opportunity sounds appealing to you, please apply below.

Location: Slovenia Workplace: remote As a trusted global transformation partner, Welo Global accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welo Global delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welo Global delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Welo Global | Enterprise Localization, AI & Multilingual Solutions Platform   OVERVIEW   At Park IP, Welo Global’s Legal Service Line, we are currently seeking experienced patent translators to support our growing portfolio of patent translation projects.  We are looking for linguists with proven experience translating patents from English US (en-US) into Slovenian (sl-SI):  The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Biology.   Project Details   Job Title: English US into Slovenian (sl-SI) Patent Translator  Location: Remote   Content Type: Biology    Expected Weighted Volume Per Week: 2,000 to 5,000  CAT Tool: JIRA, XTM   Employment Type: Freelance Main Duties Translate patent-related content from English US (en-US) into Slovenian (sl-SI) , with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client; Follow instructions, for example Translation process, CAT tool usage, etc. Communicate effectively and response promptly in English. Requirements Minimum two years' experience translating and reviewing content in the patent field of Biology; Native fluency in target language; Degree in linguistics, translation or equivalent experience. When you join Welo Global, you have the opportunity to bring your career to the next level:   Receive steady volume of work and long-term partnership {where this applies}    Professional development: work on exciting projects that will empower you keep learning and growing   Work with a multicultural, international team with a great variety of documents and content types     24-hour 6-day a week support from our Community team.   If this opportunity sounds appealing to you, please apply below.

Location: Serbia Workplace: remote As a trusted global transformation partner, Welo Global accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welo Global delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welo Global delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Welo Global | Enterprise Localization, AI & Multilingual Solutions Platform   OVERVIEW   At Park IP, Welo Global’s Legal Service Line, we are currently seeking experienced patent translators to support our growing portfolio of patent translation projects.  We are looking for linguists with proven experience translating patents from English US (en-US) into Serbian Cyrillic (sr-Cyrl-RS). The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Biology.   Project Details   Job Title: English US into Serbian Cyrillic (sr-Cyrl-RS) Patent Translator  Location: Remote   Content Type: Biology    Expected Weighted Volume Per Week: 2,000 to 5,000  CAT Tool: JIRA, XTM   Employment Type: Freelance Main Duties Translate patent-related content from English US (en-US) into Serbian Cyrillic (sr-Cyrl-RS) , with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client; Follow instructions, for example Translation process, CAT tool usage, etc. Communicate effectively and response promptly in English. Requirements Minimum two years' experience translating and reviewing content in the patent field of Biology; Native fluency in target language; Degree in linguistics, translation or equivalent experience. When you join Welo Global, you have the opportunity to bring your career to the next level:   Receive steady volume of work and long-term partnership {where this applies}    Professional development: work on exciting projects that will empower you keep learning and growing   Work with a multicultural, international team with a great variety of documents and content types     24-hour 6-day a week support from our Community team.   If this opportunity sounds appealing to you, please apply below.

Location: Romania Workplace: remote As a trusted global transformation partner, Welo Global accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welo Global delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welo Global delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Welo Global | Enterprise Localization, AI & Multilingual Solutions Platform   OVERVIEW   At Park IP, Welo Global’s Legal Service Line, we are currently seeking experienced patent translators to support our growing portfolio of patent translation projects.  We are looking for linguists with proven experience translating patents from English US (en-US) into Romanian (ro-RO):  The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Biology.   Project Details   Job Title: English US into Romanian (ro-RO) Patent Translator  Location: Remote   Content Type: Biology    Expected Weighted Volume Per Week: 2,000 to 5,000  CAT Tool: JIRA, XTM   Employment Type: Freelance Main Duties Translate patent-related content from English US (en-US) into Romanian (ro-RO) , with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client; Follow instructions, for example Translation process, CAT tool usage, etc. Communicate effectively and response promptly in English. Requirements Minimum two years' experience translating and reviewing content in the patent field of Biology; Native fluency in target language; Degree in linguistics, translation or equivalent experience. When you join Welo Global, you have the opportunity to bring your career to the next level:   Receive steady volume of work and long-term partnership {where this applies}    Professional development: work on exciting projects that will empower you keep learning and growing   Work with a multicultural, international team with a great variety of documents and content types     24-hour 6-day a week support from our Community team.   If this opportunity sounds appealing to you, please apply below.

Location: Yamoussoukro, Côte d'Ivoire; Dakar, Senegal Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in the Francophone Africa Region. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the CEMAC & UEMOA/WAEMU, and who is excited by the opportunity to apply their existing legal and / or regulatory experience in an exciting and dynamic business environment. To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements. You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the applicable countries, as part of enabling the broader business strategy. From time to time, this may also include working on obtaining regulatory authorisations / approvals. The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development. You will report to the Head of Regulatory and Licensing Affairs-Africa, and work alongside project managers and members of the wider business to execute on regulatory and licensing initiatives. Responsibilities Regulatory Affairs Monitor regulatory developments impacting Tether and affiliates companies in Francophone Africa Region. Maintain active relationships with policymakers, regulators, central banks, and financial intelligence units. Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues. Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy. Identify opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner. Licensing & Authorisations Conduct structured assessments on whether licensing/registration is required for operations in the country. Lead or support licensing applications end-to-end, where needed, including preparation of supplementary documentation, legal opinion coordination, regulator communications, and post-submission follow-up. Strategy & Cross-Functional Collaboration Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial). Support enterprise-level planning for new products or expansions into the countries, advising on regulatory constraints and enablers. Help coordinate responses to supervisory reviews, information requests, and regulatory audits. Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory within the region. Minimum of 5 years governmental affairs and regulatory affairs experience, ideally within the financial services or crypto-asset industry in Africa. Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation. Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences. Proven ability to manage multiple stakeholders across borders and time zones. Communication: Fluent in English and French. Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions. Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Estonia Workplace: remote As a trusted global transformation partner, Welo Global accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welo Global delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welo Global delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Welo Global | Enterprise Localization, AI & Multilingual Solutions Platform   OVERVIEW   At Park IP, Welo Global’s Legal Service Line, we are currently seeking experienced patent translators to support our growing portfolio of patent translation projects.  We are looking for linguists with proven experience translating patents from English US (en-US) into Estonian (et-EE):  The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Biology.   Project Details   Job Title: English US into et-EE Patent Translator  Location: Remote   Content Type: Biology    Expected Weighted Volume Per Week: 2,000 to 5,000  CAT Tool: JIRA, XTM   Employment Type: Freelance Main Duties Translate patent-related content from English US (en-US) into et-EE , with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client; Follow instructions, for example Translation process, CAT tool usage, etc. Communicate effectively and response promptly in English. Requirements Minimum two years' experience translating and reviewing content in the patent field of Biology; Native fluency in target language; Degree in linguistics, translation or equivalent experience. When you join Welo Global, you have the opportunity to bring your career to the next level:   Receive steady volume of work and long-term partnership {where this applies}    Professional development: work on exciting projects that will empower you keep learning and growing   Work with a multicultural, international team with a great variety of documents and content types     24-hour 6-day a week support from our Community team.   If this opportunity sounds appealing to you, please apply below.

Location: Kampala; Uganda Workplace: OnSite ABOUT THE COMPANY Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles.   ABOUT THE ROLE We are looking for a Financial Controller to help achieve regional financial efficiency by building and owning the Uganda country finance function, largely from scratch. The role will own monthly P&L, balance sheet, and cash flow reporting, stand up robust accounting procedures, manage auditors and tax authorities, and integrate the country into Eleving Group’s financial ecosystem.   WHAT YOU WILL DO - Establish robust accounting and financial procedures and processes to ensure effective financial and accounting reporting. - Own monthly P&L, balance sheet, and cash flow reporting, ensuring accuracy, timeliness, and compliance. - Partner with local and regional stakeholders, providing financial insights and analysis to guide commercial and operational decision-making. - Manage relationships with auditors, tax authorities, and other financial partners. - Collaborate closely with the regional HQ (finance team) to ensure smooth integration into Eleving Group’s financial ecosystem. - Lead initiatives to drive accounting and financial improvements. - Monitor adherence to local regulations and international accounting standards, proactively mitigating financial risks.   WHAT YOU HAVE - Higher education in Finance, Accounting, Economics, or Business Administration - Previous experience in the fields of finance, business administration, project management, and similar - Understanding of IFRS accounting principles (B/S, P/L, CF) - Advanced Excel skills and familiarity with financial software and databases - Strong analytical and problem-solving skills - Attention to detail with a commitment to accuracy - Ability to manage multiple projects and meet tight deadlines - Proficiency in English - Can-do attitude and ownership mindset WHAT WE OFFER - Competitive salary and results-oriented bonus system - Personal and professional development - Monthly housing allowance - Relocation support (flights, visas, vaccination )

Location: Global - Remote About the role Mission: Emulate the full kill chain of the real-world adversaries that target our business. As our Red Team Expert, you plan and execute full-scope, objective-driven operations from external initial access through phishing, C2, lateral movement, privilege escalation, and Active Directory domain compromise, all the way to actions on objective against our most critical assets. You operate covertly against a mature, monitored environment, defeat modern EDR/XDR and detection controls, and prove exactly how far a determined attacker could get. You then turn every operation into concrete detection engineering wins and defensive improvements alongside our Blue Team. What you'll be doing Scope, plan, and execute full-scope red team engagements and long-horizon adversary emulation campaigns mapped to real threat-actor TTPs and the MITRE ATT&CK framework. Execute the complete attack chain: OSINT and reconnaissance, initial access (phishing, payload delivery, public-facing exploitation), establishing and operating covert C2, persistence, privilege escalation, lateral movement, and domain/cloud takeover. Develop and deploy custom tooling, payloads, and C2 infrastructure; build and maintain resilient, OPSEC-safe redirector and command-and-control environments. Research and weaponize EDR/XDR evasion and bypass techniques — in-memory execution, process injection, AMSI/ETW tampering, and defense-evasion tradecraft — against CrowdStrike, SentinelOne, and Microsoft Defender XDR. Compromise Active Directory and hybrid/cloud identity: Kerberos attacks, ACL and delegation abuse, ADCS exploitation, and lateral movement across on-prem and cloud infrastructure (AWS). Run assumed-breach, insider-threat, and social-engineering scenarios, including physical and office-network intrusion paths where in scope. Work directly with the Blue Team to replay attack chains, validate and tune detections, and measurably close detection and response gaps. Document full attack narratives, kill-chain diagrams, and reproducible proof-of-concept steps that let defenders rebuild and detect every stage. Translate operational findings into prioritized, actionable remediation and detection-engineering guidance for IT, Network, and Security teams. Track operational metrics: objectives achieved, detection and response times, dwell time, evasion success rates, and remediation follow-through. Contribute to maturing Sporty's red team capability and threat-informed defense, sharing tradecraft with internal offensive and defensive staff. What you'll bring Experience (required) 5+ years of hands-on experience in offensive security, perimeter penetration testing, network security assessments, red teaming, or adversary emulation. Strong understanding of external asset discovery, DNS configuration vulnerabilities, and public IP network routing. Practical experience auditing and testing Linux and Windows environments and underlying network services. Proven ability to perform adversary emulation and bypass techniques against modern EDR/XDR solutions. Familiarity with testing physical office network hardware, routers, switches, firewalls, and workplace IT systems. Ability to turn external exposures and technical network risks into clear, actionable fixes for IT and Security teams. Experience with core web vulnerabilities and limited, scoped testing of modern API interfaces. Strong scripting ability in Python, PowerShell, Bash, or similar to automate perimeter mapping, emulation workflows, and asset discovery. Good understanding of scanning, reconnaissance, and interception tools. Strong documentation skills. Certifications (one or more required) OffSec: OSCP / OSCP+, OSEP, OSWE, OSED, OSCE3 (or legacy OSCE) , OSWA, OSMR, OSEE Hack The Box: CPTS , CBBH, CWEE, CAPE Red Team / Active Directory: CRTO, CRTL (Zero-Point Security); CRTP, CRTE, CRTM (Altered Security) GIAC: GPEN, GXPN, GWAPT, GRTP, GCPN Other recognized: PNPT (TCM Security), eCPPT / eWPTX / eMAPT (INE), BSCP (PortSwigger), CREST CRT / CCT, CPTE Community and competitive track record Bug bounty recognition: bounty awards, hall-of-fame listings, or published CVEs through HackerOne, Bugcrowd, Intigriti, YesWeHack, or vendor-run programs. CTF achievements: active player on a ranked CTFtime team, Hack The Box Hall of Fame or Pro Lab completions, or finalist/podium placements in recognized competitions (DEF CON CTF, Google CTF, HTB Business CTF, SANS Holiday Hack, and similar). What’s in it for you Sporty is a remote first company in pursuit of sustainability A competitive salary + individual performance based bonuses every quarter 28 days paid annual leave Our core working hours are 10am-3pm in your local time zone with flexibility outside of this Referral bonuses & flash bonuses Top of the line equipment Annual company retreats to provide great internal networking opportunities Interview process Remote video screening with our Talent Acquisition Team Offline Take home assignment Remote video interview with Team Members (60 Mins) Final discussion with the hiring manager (60 mins) If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours. We are committed to maintaining a fair, secure and authentic recruitment process. Applications submitted using false, misleading or fraudulent information, including impersonated or fake profiles, will not be considered. Where reasonably necessary to protect the integrity and security of our recruitment process, we may verify a candidate’s identity and/or the accuracy of information provided during the recruitment process. Any such checks will be carried out in a proportionate and appropriate manner and in accordance with applicable data protection and employment laws.

Location: New York Workplace: remote ⚡️ About Merkle Science Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies. Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others. What You'll Do Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting Build and execute email marketing campaigns and lead nurturing programs Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns Track campaign performance and provide insights and recommendations to improve results Support conference, webinar, and event marketing initiatives throughout the year Help maintain marketing assets, landing pages, campaign materials, and lead generation programs Requirements Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required) Native English speaker Based in the United States (ideally East Coast) Strong hands-on experience with HubSpot Experience executing email marketing and lead generation campaigns Excellent written and verbal communication skills Highly organized, detail-oriented, and able to manage multiple priorities simultaneously Self-starter with a strong sense of ownership and accountability Comfortable working in a fast-paced, remote-first environment ❤️ Well Being, Compensation and Benefits We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.  We regularly host team-building sessions and encourage discussions around mental health.   We reward talent and believe in acknowledging people for their contributions.  We offer industry-leading compensation, along with generous equity.  As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.

Location: India We are offering a driven and innovative individual an opportunity to become part of our company (MortgageCadence) as a SEO Specialist. We are looking to add new people to our ever-growing team and are seeking to find people to grow along with us! Do you think outside the box? Are you driven? Do you wake up daily desiring to win? Do you want to create a strong marketing program and brand image? Well, if so, we encourage you to apply with us as this is a place where we will help you to thrive in our growing enterprise. We Are Looking For Someone Who Can: Create marketing strategies with a focus on lead generation. Take ownership in developing and executing SEO campaigns. Manage and keep fresh content on our website. Analyze website conversation rates and the effectiveness of promotions. Utilize Google ads to drive a variety of online marketing campaigns Work with the product development team to estimate product demand Requirements Experience of planning successful product launches and events. Has between 5 to 8 years of experience. Previous experience in running successful SEO campaigns. Knowledge of market-related business practices, including content development, market research and budgeting. Has some technical knowledge of Wordpress, Google Suite and the Adobe Creative Suite. Previous experience with SEO programs (Google Analytics) An outgoing personality and enjoys working with a dynamic team. Benefits

Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Dhahran, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar The Drafting Trainer is responsible for planning, delivering, and evaluating technical training programs in drafting for trainees and employees. The role involves classroom instruction, practical demonstrations, assessment of trainee performance, and the development of training materials. The trainer ensures that trainees acquire the knowledge and skills required to perform drafting work in accordance with industry standards and organizational requirements, particularly within the Oil & Gas sector. Requirements Plan, prepare, and deliver classroom and practical drafting training programs covering basic, intermediate, and advanced drafting techniques and standards. Develop and maintain training materials, including lesson plans, presentations, training manuals, quizzes, examinations, and instructional resources. Assess trainee performance through written and practical evaluations, provide constructive feedback, and recommend improvement plans. Monitor trainee attendance, progress, and classroom discipline to maintain an effective and productive learning environment. Maintain accurate training records, assessment results, and documentation in accordance with company procedures. Ensure training activities comply with company policies, engineering standards, and Health, Safety, and Environment (HSE) requirements while supporting continuous improvement of training programs. Requirements. Bachelor's Degree in Engineering, Associate Degree/Two-year Diploma in Drafting Technology, or High School/Vocational Diploma in Engineering Drawing or Drafting Minimum 4 years of relevant Oil & Gas industry experience (with a degree) or 11 years (without a degree). Fluent in spoken and written English with a minimum of IELTS 6.0 or equivalent TOEFL score (Arabic proficiency is an advantage). Proficiency in MicroStation and/or AutoCAD , with experience in mechanical, civil, structural, or architectural drafting. Experience in training, mentoring, coaching, or delivering classroom and practical technical instruction.

Location: Riyadh, Saudi Arabia The Senior Transportation Planning & Traffic Safety Engineer is responsible for leading transportation planning and traffic safety initiatives, ensuring compliance with international engineering standards and best practices. The role involves conducting technical reviews, supporting traffic engineering studies, and coordinating with internal stakeholders and government authorities to enhance road safety and traffic mobility. Experience The ideal candidate must have a minimum of 10 years of relevant experience , primarily in: Transportation Planning Traffic Engineering Traffic Safety Engineering Key Responsibilities The selected candidate will be responsible for, but not limited to, the following: Liaise with company representatives and government authorities to support and implement traffic and transportation safety improvements. Serve as the technical lead for traffic safety engineering assignments and provide technical guidance, supervision, and mentorship to junior engineering staff. Review and develop scopes of work for transportation-related studies and projects, including: Road Safety Audits (RSA) Traffic Impact Studies (TIS) Temporary Traffic Management (TTM) Plans Other transportation engineering and traffic safety studies Provide technical support and engineering recommendations to internal and external stakeholders to improve traffic operations, mobility, and road safety. Review roadway designs, engineering specifications, and proposed infrastructure improvements within and surrounding company facilities, ensuring compliance with applicable industry standards and best practices. Prepare technical reports, engineering studies, meeting minutes, correspondence, presentations, technical notes, and other project documentation. Support the continuous development of the Traffic Safety Services Engineering team by establishing technical training programs, promoting knowledge sharing, and improving engineering processes and best practices. Technical Requirements The candidate must demonstrate strong technical expertise in: Highway Design Transportation Planning Traffic Engineering Traffic Safety Studies Road Safety Audits Traffic Impact Assessments Temporary Traffic Management Traffic Operations and Mobility Analysis Required Skills Thorough knowledge of international transportation engineering standards and guidelines, including: AASHTO Green Book Highway Capacity Manual (HCM) Highway Safety Manual (HSM) Manual on Uniform Traffic Control Devices (MUTCD) Institute of Transportation Engineers (ITE) Guidelines Federal Highway Administration (FHWA) Standards and Guidelines Excellent analytical, problem-solving, and technical evaluation skills. Strong written and verbal communication skills with the ability to prepare high-quality engineering reports, technical specifications, presentations, and professional correspondence. Ability to effectively coordinate with multidisciplinary teams, government agencies, consultants, and contractors. Education Bachelor's degree in Civil Engineering or related with specialization in Transportation Planning and Traffic Engineering . A Master's degree in Transportation Engineering or a related discipline is preferred. Professional Certifications (Mandatory) The candidate must hold at least one of the following professional certifications or licenses: Professional Engineer (PE) Professional Traffic Operations Engineer (PTOE) Professional Transportation Planner (PTP) RoSPA Road Safety Certification Road Safety Professional (RSP) Equivalent internationally recognized professional certifications will also be considered.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As a Technical Project Lead on the HPC team, you will oversee the delivery of Mistral’s high-performance computing projects from deployment to production. This role exists to ensure our HPC clusters are delivered on time, within budget, and aligned with technical and operational goals. You will manage critical resources, negotiate with data centers and infrastructure providers, and facilitate collaboration across teams. Based in Paris or London (with frequent travel to Paris if remote), your work will directly impact Mistral’s ability to scale its AI infrastructure. What You Will Do - Oversee the delivery of Mistral’s HPC clusters, from hardware deployment to production readiness. - Strategically manage project timelines, deliverables, and milestones to ensure on-time completion. - Allocate resources and manage budgets to support project goals. - Negotiate with data centers and infrastructure providers to secure necessary agreements. - Facilitate cross-functional collaboration to align technical and operational objectives. - Communicate project progress and strategic direction to stakeholders. - Implement quality control measures to ensure adherence to project standards. What We're Looking For - Technical degree in computer science, general engineering, or a related field. - Proven experience in large infrastructure project management, preferably in HPC or related fields. - Deep program management experience with a track record of delivering complex projects. - Excellent communication and stakeholder management skills. - Strong negotiation skills for vendor and partner engagements. - Ability to work collaboratively in cross-functional team environments. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; New York; San Francisco; Montréal Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.   What You Will Do - Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads. - Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms. - Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs. - Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations. - Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.   What We're Looking For - Strong Linux system administration experience at scale. - Proficiency in Slurm and/or Kubernetes to manage workloads effectively. - Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus. - Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions. - Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris; Stockholm; Madrid; Amsterdam; London; Berlin Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies. What You Will Do - Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads. - Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms. - Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs. - Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations. - Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform. What We're Looking For - Strong Linux system administration experience at scale. - Proficiency in Slurm and/or Kubernetes to manage workloads effectively. - Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus. - Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions. - Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Pacific hours (8am to 5pm PT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4 to 6+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Development experience in a scripting language (REACT, Node.js, Javascript, Python) Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.