Location: Kampala; Uganda
Workplace: OnSite
ABOUT THE COMPANY
Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles.
ABOUT THE ROLE
We are looking for a Financial Controller to help achieve regional financial efficiency by building and owning the Uganda country finance function, largely from scratch.
The role will own monthly P&L, balance sheet, and cash flow reporting, stand up robust accounting procedures, manage auditors and tax authorities, and integrate the country into Eleving Group’s financial ecosystem.
WHAT YOU WILL DO
- Establish robust accounting and financial procedures and processes to ensure effective financial and accounting reporting.
- Own monthly P&L, balance sheet, and cash flow reporting, ensuring accuracy, timeliness, and compliance.
- Partner with local and regional stakeholders, providing financial insights and analysis to guide commercial and operational decision-making.
- Manage relationships with auditors, tax authorities, and other financial partners.
- Collaborate closely with the regional HQ (finance team) to ensure smooth integration into Eleving Group’s financial ecosystem.
- Lead initiatives to drive accounting and financial improvements.
- Monitor adherence to local regulations and international accounting standards, proactively mitigating financial risks.
WHAT YOU HAVE
- Higher education in Finance, Accounting, Economics, or Business Administration
- Previous experience in the fields of finance, business administration, project management, and similar
- Understanding of IFRS accounting principles (B/S, P/L, CF)
- Advanced Excel skills and familiarity with financial software and databases
- Strong analytical and problem-solving skills
- Attention to detail with a commitment to accuracy
- Ability to manage multiple projects and meet tight deadlines
- Proficiency in English
- Can-do attitude and ownership mindset
WHAT WE OFFER
- Competitive salary and results-oriented bonus system
- Personal and professional development
- Monthly housing allowance
- Relocation support (flights, visas, vaccination )
ОфисRelocation support (flights, visas, vaccination )
Location: Global - Remote
About the role
Mission: Emulate the full kill chain of the real-world adversaries that target our business. As our Red Team Expert, you plan and execute full-scope, objective-driven operations from external initial access through phishing, C2, lateral movement, privilege escalation, and Active Directory domain compromise, all the way to actions on objective against our most critical assets. You operate covertly against a mature, monitored environment, defeat modern EDR/XDR and detection controls, and prove exactly how far a determined attacker could get. You then turn every operation into concrete detection engineering wins and defensive improvements alongside our Blue Team.
What you'll be doing
Scope, plan, and execute full-scope red team engagements and long-horizon adversary emulation campaigns mapped to real threat-actor TTPs and the MITRE ATT&CK framework.
Execute the complete attack chain: OSINT and reconnaissance, initial access (phishing, payload delivery, public-facing exploitation), establishing and operating covert C2, persistence, privilege escalation, lateral movement, and domain/cloud takeover.
Develop and deploy custom tooling, payloads, and C2 infrastructure; build and maintain resilient, OPSEC-safe redirector and command-and-control environments.
Research and weaponize EDR/XDR evasion and bypass techniques — in-memory execution, process injection, AMSI/ETW tampering, and defense-evasion tradecraft — against CrowdStrike, SentinelOne, and Microsoft Defender XDR.
Compromise Active Directory and hybrid/cloud identity: Kerberos attacks, ACL and delegation abuse, ADCS exploitation, and lateral movement across on-prem and cloud infrastructure (AWS).
Run assumed-breach, insider-threat, and social-engineering scenarios, including physical and office-network intrusion paths where in scope.
Work directly with the Blue Team to replay attack chains, validate and tune detections, and measurably close detection and response gaps.
Document full attack narratives, kill-chain diagrams, and reproducible proof-of-concept steps that let defenders rebuild and detect every stage.
Translate operational findings into prioritized, actionable remediation and detection-engineering guidance for IT, Network, and Security teams.
Track operational metrics: objectives achieved, detection and response times, dwell time, evasion success rates, and remediation follow-through.
Contribute to maturing Sporty's red team capability and threat-informed defense, sharing tradecraft with internal offensive and defensive staff.
What you'll bring
Experience (required)
5+ years of hands-on experience
in offensive security, perimeter penetration testing, network security assessments, red teaming, or adversary emulation.
Strong understanding of external asset discovery, DNS configuration vulnerabilities, and public IP network routing.
Practical experience auditing and testing Linux and Windows environments and underlying network services.
Proven ability to perform adversary emulation and bypass techniques against modern EDR/XDR solutions.
Familiarity with testing physical office network hardware, routers, switches, firewalls, and workplace IT systems.
Ability to turn external exposures and technical network risks into clear, actionable fixes for IT and Security teams.
Experience with core web vulnerabilities and limited, scoped testing of modern API interfaces.
Strong scripting ability in Python, PowerShell, Bash, or similar to automate perimeter mapping, emulation workflows, and asset discovery.
Good understanding of scanning, reconnaissance, and interception tools.
Strong documentation skills.
Certifications (one or more required)
OffSec: OSCP / OSCP+, OSEP, OSWE, OSED,
OSCE3 (or legacy OSCE)
, OSWA, OSMR, OSEE
Hack The Box:
CPTS
, CBBH, CWEE, CAPE
Red Team / Active Directory: CRTO, CRTL (Zero-Point Security); CRTP, CRTE, CRTM (Altered Security)
GIAC: GPEN, GXPN, GWAPT, GRTP, GCPN
Other recognized: PNPT (TCM Security), eCPPT / eWPTX / eMAPT (INE), BSCP (PortSwigger), CREST CRT / CCT, CPTE
Community and competitive track record
Bug bounty recognition:
bounty awards, hall-of-fame listings, or published CVEs through HackerOne, Bugcrowd, Intigriti, YesWeHack, or vendor-run programs.
CTF achievements:
active player on a ranked CTFtime team, Hack The Box Hall of Fame or Pro Lab completions, or finalist/podium placements in recognized competitions (DEF CON CTF, Google CTF, HTB Business CTF, SANS Holiday Hack, and similar).
What’s in it for you
Sporty is a remote first company in pursuit of sustainability
A competitive salary + individual performance based bonuses every quarter
28 days paid annual leave
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities
Interview process
Remote video screening with our Talent Acquisition Team
Offline Take home assignment
Remote video interview with Team Members (60 Mins)
Final discussion with the hiring manager (60 mins)
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours. We are committed to maintaining a fair, secure and authentic recruitment process. Applications submitted using false, misleading or fraudulent information, including impersonated or fake profiles, will not be considered. Where reasonably necessary to protect the integrity and security of our recruitment process, we may verify a candidate’s identity and/or the
accuracy
of information provided during the recruitment process. Any such checks will be carried out in a proportionate and appropriate manner and in accordance with applicable data protection and employment laws.
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What You'll Do
Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting
Build and execute email marketing campaigns and lead nurturing programs
Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels
Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging
Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns
Track campaign performance and provide insights and recommendations to improve results
Support conference, webinar, and event marketing initiatives throughout the year
Help maintain marketing assets, landing pages, campaign materials, and lead generation programs
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Native English speaker
Based in the United States (ideally East Coast)
Strong hands-on experience with HubSpot
Experience executing email marketing and lead generation campaigns
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
Self-starter with a strong sense of ownership and accountability
Comfortable working in a fast-paced, remote-first environment
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: India
We are offering a driven and innovative individual an opportunity to become part of our company (MortgageCadence) as a SEO Specialist. We are looking to add new people to our ever-growing team and are seeking to find people to grow along with us!
Do you think outside the box? Are you driven? Do you wake up daily desiring to win? Do you want to create a strong marketing program and brand image? Well, if so, we encourage you to apply with us as this is a place where we will help you to thrive in our growing enterprise.
We Are Looking For Someone Who Can:
Create marketing strategies with a focus on lead generation.
Take ownership in developing and executing SEO campaigns.
Manage and keep fresh content on our website.
Analyze website conversation rates and the effectiveness of promotions.
Utilize Google ads to drive a variety of online marketing campaigns
Work with the product development team to estimate product demand
Requirements
Experience of planning successful product launches and events.
Has between 5 to 8 years of experience.
Previous experience in running successful SEO campaigns.
Knowledge of market-related business practices, including content development, market research and budgeting.
Has some technical knowledge of Wordpress, Google Suite and the Adobe Creative Suite.
Previous experience with SEO programs (Google Analytics)
An outgoing personality and enjoys working with a dynamic team.
Benefits
Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Dhahran, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
The Drafting Trainer is responsible for planning, delivering, and evaluating technical training programs in drafting for trainees and employees. The role involves classroom instruction, practical demonstrations, assessment of trainee performance, and the development of training materials. The trainer ensures that trainees acquire the knowledge and skills required to perform drafting work in accordance with industry standards and organizational requirements, particularly within the Oil & Gas sector.
Requirements
Plan, prepare, and deliver classroom and practical drafting training programs covering basic, intermediate, and advanced drafting techniques and standards.
Develop and maintain training materials, including lesson plans, presentations, training manuals, quizzes, examinations, and instructional resources.
Assess trainee performance through written and practical evaluations, provide constructive feedback, and recommend improvement plans.
Monitor trainee attendance, progress, and classroom discipline to maintain an effective and productive learning environment.
Maintain accurate training records, assessment results, and documentation in accordance with company procedures.
Ensure training activities comply with company policies, engineering standards, and Health, Safety, and Environment (HSE) requirements while supporting continuous improvement of training programs.
Requirements.
Bachelor's Degree in Engineering, Associate Degree/Two-year Diploma in Drafting Technology, or High School/Vocational Diploma in Engineering Drawing or Drafting
Minimum
4 years
of relevant Oil & Gas industry experience (with a degree) or
11 years
(without a degree).
Fluent in spoken and written English with a minimum of
IELTS 6.0
or equivalent TOEFL score (Arabic proficiency is an advantage).
Proficiency in
MicroStation
and/or
AutoCAD
, with experience in mechanical, civil, structural, or architectural drafting.
Experience in training, mentoring, coaching, or delivering classroom and practical technical instruction.
Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Dhahran, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
Location: Riyadh, Saudi Arabia
The Senior Transportation Planning & Traffic Safety Engineer is responsible for leading transportation planning and traffic safety initiatives, ensuring compliance with international engineering standards and best practices. The role involves conducting technical reviews, supporting traffic engineering studies, and coordinating with internal stakeholders and government authorities to enhance road safety and traffic mobility.
Experience
The ideal candidate must have a minimum of
10 years of relevant experience
, primarily in:
Transportation Planning
Traffic Engineering
Traffic Safety Engineering
Key Responsibilities
The selected candidate will be responsible for, but not limited to, the following:
Liaise with company representatives and government authorities to support and implement traffic and transportation safety improvements.
Serve as the technical lead for traffic safety engineering assignments and provide technical guidance, supervision, and mentorship to junior engineering staff.
Review and develop scopes of work for transportation-related studies and projects, including:
Road Safety Audits (RSA)
Traffic Impact Studies (TIS)
Temporary Traffic Management (TTM) Plans
Other transportation engineering and traffic safety studies
Provide technical support and engineering recommendations to internal and external stakeholders to improve traffic operations, mobility, and road safety.
Review roadway designs, engineering specifications, and proposed infrastructure improvements within and surrounding company facilities, ensuring compliance with applicable industry standards and best practices.
Prepare technical reports, engineering studies, meeting minutes, correspondence, presentations, technical notes, and other project documentation.
Support the continuous development of the Traffic Safety Services Engineering team by establishing technical training programs, promoting knowledge sharing, and improving engineering processes and best practices.
Technical Requirements
The candidate must demonstrate strong technical expertise in:
Highway Design
Transportation Planning
Traffic Engineering
Traffic Safety Studies
Road Safety Audits
Traffic Impact Assessments
Temporary Traffic Management
Traffic Operations and Mobility Analysis
Required Skills
Thorough knowledge of international transportation engineering standards and guidelines, including:
AASHTO Green Book
Highway Capacity Manual (HCM)
Highway Safety Manual (HSM)
Manual on Uniform Traffic Control Devices (MUTCD)
Institute of Transportation Engineers (ITE) Guidelines
Federal Highway Administration (FHWA) Standards and Guidelines
Excellent analytical, problem-solving, and technical evaluation skills.
Strong written and verbal communication skills with the ability to prepare high-quality engineering reports, technical specifications, presentations, and professional correspondence.
Ability to effectively coordinate with multidisciplinary teams, government agencies, consultants, and contractors.
Education
Bachelor's degree in
Civil Engineering
or related with specialization in
Transportation Planning and Traffic Engineering
. A Master's degree in Transportation Engineering or a related discipline is preferred.
Professional Certifications (Mandatory)
The candidate must hold at least one of the following professional certifications or licenses:
Professional Engineer (PE)
Professional Traffic Operations Engineer (PTOE)
Professional Transportation Planner (PTP)
RoSPA Road Safety Certification
Road Safety Professional (RSP)
Equivalent internationally recognized professional certifications will also be considered.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a Technical Project Lead on the HPC team, you will oversee the delivery of Mistral’s high-performance computing projects from deployment to production. This role exists to ensure our HPC clusters are delivered on time, within budget, and aligned with technical and operational goals. You will manage critical resources, negotiate with data centers and infrastructure providers, and facilitate collaboration across teams. Based in Paris or London (with frequent travel to Paris if remote), your work will directly impact Mistral’s ability to scale its AI infrastructure.
What You Will Do
- Oversee the delivery of Mistral’s HPC clusters, from hardware deployment to production readiness.
- Strategically manage project timelines, deliverables, and milestones to ensure on-time completion.
- Allocate resources and manage budgets to support project goals.
- Negotiate with data centers and infrastructure providers to secure necessary agreements.
- Facilitate cross-functional collaboration to align technical and operational objectives.
- Communicate project progress and strategic direction to stakeholders.
- Implement quality control measures to ensure adherence to project standards.
What We're Looking For
- Technical degree in computer science, general engineering, or a related field.
- Proven experience in large infrastructure project management, preferably in HPC or related fields.
- Deep program management experience with a track record of delivering complex projects.
- Excellent communication and stakeholder management skills.
- Strong negotiation skills for vendor and partner engagements.
- Ability to work collaboratively in cross-functional team environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Palo Alto; New York; San Francisco; Montréal
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Stockholm; Madrid; Amsterdam; London; Berlin
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As a Site Reliability Engineer in the Fleet team, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, New York
About Us:
EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of
Inc.’s Best Workplaces
3 years in a row and Built In’s Best Places to work in 2025 and 2026!
As a
Business Analyst
on the Data Science & Insights team you will translate complex data into clear, actionable insights that drive operational change and measurable client outcomes. You will work with leaders across DS&I and Client Strategy to identify KPIs and develop robust, scalable, and trustworthy reporting to both track historical metrics and inform resulting business strategy.
You will support technical development across the Data Science & Insights portfolio, from writing SQL queries to developing reusable Python tools to creating Looker dashboards. You will help drive the evolution of scalable client analytics, from automated reporting and self-service QBRs to high-impact ROI storytelling, while acting as a trusted analytical advisor across Product, Client Services, Sales, and Data Science. The quality of your insights will directly influence product direction, client retention, and how the business evaluates and prioritizes opportunities.
Key Responsibilities:
Report Quality:
Review data artifacts to ensure that data transformations are accurate and reporting correctly communicates the metrics in question.
Scale Reporting Infrastructure:
Build out tooling to scale and automate client reporting, while ensuring data is trustworthy. Support contribution to team's github code repositories with strong Python and SQL skills, with a willingness to learn additional tools like dbt
Data Storytelling:
Create high-impact visualizations and business cases that demonstrate the ROI of AI integration to our B2B clients.
Stakeholder Synthesis:
Translate complex model behaviors (e.g., propensity to close, intervention scoring) into actionable insights for claims adjusters and executive leadership through in depth analytics.
Requirement Architecture:
Collaborate with senior DS&I team members to define "Success Events" for new AI features, ensuring that technical builds align with the Behavioral North Star of the product.
Required Qualifications:
5+ years as a Business Analyst or similar role, preferably within Disability Insurance, FinTech, or a SaaS company leveraging Machine Learning.
Analytical Rigor: Proficiency in Python (Pandas, script development), SQL, and data visualization tools (Tableau, PowerBI, Looker) to perform independent "deep dives" into claim performance data.
Strategic Communication: Proven ability to explain the "Why" behind an AI recommendation to non-technical users.
Domain Expertise: Familiarity with claims management workflows, "duration compression" concepts, and the regulatory landscape of disability insurance is preferred
Work-life, Culture & Perks:
Compensation:
The base salary range is
$165-180K,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Director of Product to lead our Financial Incentives team. This role will report to the Head of Product. Your team owns the financial layer that drives world-class engagement amongst Garner members and steers them to top-performing providers by making Garner the most convenient and affordable way to pay for healthcare.
You will lead 3-4 teams responsible for the member-facing incentive experience, our portfolio of payment mechanisms (card, HRA, HSA contributions, direct provider payment, and emerging alternatives), employer-facing plan design and coverage policies, and the core platform that adjudicates claims, moves money, and reports on it. Today, Garner reimburses $100M+/yr and growing in patient bills annually: you will be responsible for making that experience delightful for members, trusted by employers, and resilient at scale.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the strategy and roadmap for Garner’s Financial Incentives portfolio, spanning the member incentive experience, the suite of payment mechanisms (card, HRA, HSA, direct provider payment), employer-facing plan design and coverage policies, and the underlying claims adjudication, payments, and ledger platform.
Build, mentor, and scale a high-performing product management team (4 PMs and growing) and develop the next generation of PM leaders at Garner.
Act as Garner’s internal and external-facing executive-level subject matter expert on financial incentives, payment mechanics, and the operational systems that move money reliably at scale.
Partner closely with Engineering, Design, Operations, Finance, Legal, Compliance, Clinical, and GTM teams to ship trusted, mission-critical products.
Define the metrics that matter and rally the organization around them.
Make sharp prioritization decisions across a portfolio with high regulatory complexity, high customer expectations, and significant 0-to-1 product surface area still to build.
The ideal candidate has:
8+ years of product management experience, including 3+ years managing and developing product managers.
Demonstrated experience building and shipping financial products at scale — payments, ledgers, card programs, consumer financial experiences, or other money-movement systems.
Deep expertise in at least one of payment infrastructure (rails, settlement, reconciliation, ledger) or consumer financial products (card, rewards, reimbursement, HSA/HRA-like instruments) at scale.
Track record of leading both 0-to-1 product development and the scale-up of production systems, comfortable building net-new platforms and improving systems already moving real money.
Strong technical fluency—can credibly engage engineering on system design, data models, APIs, and reliability tradeoffs.
Exceptional written and verbal communication, with the ability to drive alignment with executives, internal teams, and external partners.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target base salary range for this position is $323,000 - $379,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Product Manager to lead our Payment Foundations team, responsible for building a secure, reliable, and scalable platform for money movement across Garner. This role is the core platform enabling Garner’s financial incentives, which drives best-in-class health and financial outcomes for patients and employers. This role reports to the VP of Product Management.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s payments platform strategy and roadmap, including payment systems, financial ledger, payments data products, and payment operations tools.
Be the internal and external owner for Garner’s payment partner and vendor integrations, including our payment processing and card vendors, bank partners, and HSA provider integrations.
Drive development of APIs, integrations, and platform capabilities that enable teams across Garner to initiate, track, and reconcile money movement safely and reliably.
Establish company-wide standards for compliance, financial reporting, and incident response.
Partner with product, engineering, operations, legal, and finance to enable 0-to-1 payments products and use cases. Example projects include designing a financial ledger to record member account balances and transactions, developing automated integrations with Health Savings Account providers to make deposits on behalf of members, and expanding reimbursement methods for members through Paypal or Venmo.
The ideal candidate has:
5+ years of Product Management experience, including at least one role owning a technical or platform product end-to-end
Strong systems thinking and detail orientation — you instinctively look for edge cases and reason from first principles about how systems can fail
Strong technical background, with experience owning technical products APIs, integrations, and data systems
Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders
Bonus: experience building financial or other highly-regulated products, or large-scale financial systems
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
About the role:
We are seeking an exceptional Senior Product Manager to lead our Employer Experience team, the team responsible for building our employer-facing benefit experience. This role owns both the external-facing experience and internal systems and tools that support how Garner’s employer clients interact with and experience the Garner benefit. This includes our client and broker-facing Garner Portal, our invoicing and eligibility systems, and a suite of internal applications operated by the Implementations, Integrations and Finance teams. This role reports to the Head of Product.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s external-facing employer experience strategy and roadmap, including development and expansion of the Garner Portal.
Drive development of internal revenue and eligibility data products that enable teams across Garner to perform analytics based on Garner’s membership and revenue.
Partner with product, engineering, operations, legal, and finance to enable 0-to-1 employer-facing products and use cases. Example projects include designing a broker-facing product enabling them to gain insight into the performance of their customers, or building a data warehouse product enabling innovative provider and plan analytics.
The ideal candidate has:
5+ years of Product Management experience, including at least one role owning a technical or financial product end-to-end.
Strong systems thinking and detail orientation. You instinctively look for edge cases and reason from first principles about how systems can fail
Strong technical background, with experience owning financial or data systems at scale.
Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders.
Deep AI fluency, using AI daily to run analyses, build prototypes, and automate workflows. You pride yourself on staying at the bleeding edge of what’s possible.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Success Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.
If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery
Document proactive engagement strategies as part of high quality, bespoke enablement plans
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma
Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
Deliver live and scalable training sessions customized to customer maturity and needs
We'd love to hear from you if you have:
4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
This role will focus on supporting customers using our product in Latin America, written and spoken fluency in Portuguese, Spanish
and English is required
While not required, it’s an added plus if you also have:
Experience using Figma or working with design and collaboration tools
Background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
- Lead large-scale brand campaigns across digital, events, and out-of-home.
- Partner with engineering and product marketing on major product launches.
- Turn complex technical ideas into clear, compelling visual communication.
- Evolve the Baseten visual identity into a brand system that scales.
- Own projects end-to-end, from concept through launch, collaborating directly with marketing, product, engineering, and leadership.
- Shape our employer brand and help define how new hires experience Baseten.
- Raise the bar for craft across every customer touchpoint.
REQUIREMENTS
- You have a portfolio of exceptional work with outstanding visual craft and attention to detail.
- You care deeply about quality and sweat the details.
- You communicate ideas clearly and thrive in collaborative environments.
- You know when to build systems, not just execute on assets.
- You default to ownership and are comfortable leading highly cross-functional projects from concept through launch.
- You're excited by technical products and know how to make complex ideas feel consumable without oversimplifying them.
- You thrive in a fast-moving environment with a high bar for quality.
- You have strong opinions about design and can articulate why something works - and why it doesn't.
NICE TO HAVE
- Motion design and animation experience
- Experience designing for developers or highly technical audiences.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2.2B) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a Senior Technical Account Manager at Incode, you own the end-to-end technical relationship for a portfolio of strategic accounts. You're not an escalation path, you're a proactive technical partner embedded in the customer's world, translating complex integration challenges into delivery plans, keeping production environments healthy, and making sure Incode's products work the way they were designed to.
The Incode TAM role spans more ground than most: you'll operate as a solutions engineer, escalation point, implementation consultant, technical project manager, and trusted advisor depending on the day. The people who thrive here are comfortable with that range. They're resourceful, autonomous, technically deep, and genuinely motivated by customer outcomes.
What You’ll Own & Drive
Technical Relationship
•
Serve as the primary technical point of contact for one or more strategic accounts across financial services, telecom, healthcare, and enterprise verticals
•
Build trusted relationships with customer engineering teams, architects, and platform owners. Be present and credible in technical conversations at every level
•
Maintain deep familiarity with each account's integration architecture, production environment, and technical roadmap
Implementation & Integration
•
Lead and project manage technical onboarding for new use case and new product deployments
•
Provide hands on guidance on Web and Mobile SDK integration, REST/webhook architectures, and backend configuration patterns
•
Review integration designs, identify risks, and recommend architectural adjustments before they become production problems
Production Health & Incident Response
•
Monitor account health, proactively identify degradation risks, and drive resolution before customers feel it
•
Lead technical bridges during incidents: coordinate internal engineering, communicate clearly with customer stakeholders, and drive postincident reviews
•
Own change and release management for your accounts: coordinate upgrade windows, test plans, and rollback procedures
Customer Advocacy & Internal Coordination
•
Translate customer pain into actionable product feedback, synthesize patterns across accounts and bring them to Product and Engineering with clarity and data
•
Pull the right internal resources (Product, Engineering, Support) behind the scenes so customers experience a unified Incode team
•
Collaborate closely with your aligned Account Director on account strategy, health, and expansion opportunities
GenAI & Continuous Improvement
•
Actively build and share AI assisted workflows that reduce repetitive work, accelerate customer onboarding, and improve documentation quality
•
Contribute to the TAM team's shared knowledge base, playbooks, runbooks, and integration guides that make the whole team better
The Qualities That Set You Apart
Proven Multi-Account Manager –
You manage multiple complex accounts simultaneously without dropping threads.
Clear Communicator –
You can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation.
Autonomous Operator –
You don't wait to be told what to do — you're experienced operating in ambiguous environments with minimal guidance.
Proactive Problem Solver –
You have a track record of identifying and resolving issues before they escalate.
Your Background
Technical Depth – Required
•
3+ years in a technical customer facing role: TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent
•
Strong working knowledge of REST APIs, webhooks, and async integration patterns | you can review an API design and spot problems
•
Hands on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
•
Proficiency with SQL for log analysis, troubleshooting, and operational reporting
•
Ability to build and interpret data analysis and reporting artifacts, usage trends, account health metrics, SLA tracking, and operational dashboards that inform both customer conversations and internal decisions
•
Comfort with cloud infrastructure fundamentals (AWS preferred), you don't need to be a DevOps engineer, but you need to understand deployment models
•
Scripting ability (Python, Bash, or equivalent), you automate your own repetitive work
•
Proven ability to manage multiple complex accounts simultaneously without dropping
•
Strong written and verbal communication, you can explain a technical problem to a CISO and an integration error to a backend engineer in the same conversation threads
•
Experience operating autonomously in ambiguous environments, you don't wait to be told what to do
•
Track record of proactively identifying and resolving issues before they escalate
Bonus
•
Experience with identity verification, fraud prevention, or biometric authentication
•
Familiarity with compliance frameworks relevant to enterprise customers (SOC2, PCI, GDPR/CCPA)
•
Prior experience at a high growth SaaS or fintech company
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Удалённо
New York
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоPalo Alto; New York; San Francisco; Montréal; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоParis; Stockholm; Madrid; Amsterdam; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Автоотклики